Total 69 job vacancies by Delivery Hero

We are looking for a highly motivated Associate, Subscriptions to be based in our regional Singapore office!

Responsibilities:

• Conduct regular analysis of the subscriptions performance across APAC markets and benchmarking against competitors to recommend construct optimizations, campaign ideas and product improvements.
• Drive the acquisition and productivity of subscribers through analysis of user acquisition, behaviour and benchmarking against competitors.
• Coordinate feature launches and implementation of best practices with local marketing teams.
• Develop and present pricing and incentive strategies using projections based on historical data.
• Work closely with the data team to ensure analytics requirements are met and train markets in the use of dashboards and reports.

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. The duration of the assignment will be for 6 months minimum. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! He/She will assist the Senior Commercial Analyst to support the project management team on various projects, while still being able to work independently.

The ideal candidate This role will be based in Singapore and will report to the Senior Manager, Commercial Projects.

About the job:

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. In this role you will be working with big data, testing, analyzing and building models to provide strategic insights to the business as well as comprehensive solutions. If you are looking for a dynamic environment where you will be exposed to projects covering operations, marketing, commercial and finance, then this may be the place for you!

Responsibilities:

• Conduct thorough, insightful and skilfully presented deep-dives into specific business topics and trends
• Work closely with teams in the commercial department to understand business challenges and recommend solutions across the various projects.
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and growing projects within budget and within scope
• Analyze the data, create hypotheses, run experiments & prove the customer value as recommendations to the company
• Automate and validate newly created reports and develop corrective actions to improve data integrity and quality
• Support ad-hoc data requests and analysis

• Work with key business stakeholders and regional data team (data analysts, data engineers, machine learning engineers) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities
• Be passionate about working with big data to define, implement and monitor business KPIs, as well as to provide data driven insights to the business
• Perform deep analytical dives into problems to troubleshoot and identify root causes and find solutions
• Conduct ad-hoc analyses to support cross functional projects

We are looking for a highly skilled Tax Manager to join our regional team in Singapore. The Tax Manager will play a critical role in managing the company’s tax compliance, advisory and reporting functions across the region. The ideal candidate will have a strong background in tax law, excellent analytical skills, strong team player and the ability to work in a fast-paced environment. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you!

Responsibilities:

• Manage all tax matters in Singapore and overseas (Corporate income tax, GST, VAT, WHT and other taxes)
• Reviewing contracts/ intragroup agreements from tax perspective
• Support tax audits of entities in the region and manage tax queries from the tax authorities, challenges and disputes
• Assist with transfer pricing matters and provide guidance on intercompany transactions
• Assist to monitor the tax positions of APAC entities and provide regular updates and analysis
• Identify and manage tax risks / opportunities
• Conduct research on tax issues and stay updated on changes in tax laws and regulations
• Provide tax support for mergers, acquisitions and other strategic transactions
• Collaborate with cross-functional teams, including finance, legal and operations, etc to ensure tax considerations are incorporated into business decisions

We’re looking for a highly driven and motivated Lead, Treasury (APAC) to oversee the regional treasury operations and cash/liquidity management. This position will be based in our Singapore office. 

Responsibilities: 

• Lead the regional Treasury Team
• Implement and improve Treasury processes
• Regional bank relationship management and integration (core and local banks), in cooperation with Global Treasury and local Finance teams
• Trade management: manage and coordinate regional Bank Guarantees facility & activity; monitor Security deposits
• Bank account management (core and local banks)
• E-banking user management
• Improving and automating payment and bank reconciliation processes (SAP), in collaboration with Regional Finance Systems team
• Support and optimize Regional Group Cash Flows, including cash repatriation efforts.
• Support Intercompany financing i.e. such as intercompany loan management
• Regional Core Bank relationship management
• Close cooperation and coordination with Finance, Accounting, Controlling, Tax, Legal and Operations both with the regional and Group teams

We are looking for a Staff Platform Engineer with a particular focus on Databases to join our Developer Platform team. Working closely with the Data Engineering team and with other Staff and Principal engineers in the domain, you will be responsible for collaborating on design, development and runtime of automation solutions for all kinds of data storage systems. 

Note that this is not a traditional DBA role, our development teams are responsible for managing their database instances. Rather, this is a role which is responsible for creating solutions and automation to enable those development teams to deploy and run databases in a consistent and safe manner.

Key Responsibilities:

Analytics (50%):

• Collaborate with cross-functional teams to define key performance indicators (KPIs) and data requirements.

• Analyze large datasets to extract meaningful insights, trends, and patterns that can inform business decisions.

• Create and maintain dashboards and reports to visualize and communicate analytical findings effectively.

Data Engineering (50%):

• Design, develop, and maintain scalable data pipelines for ingesting, processing, and transforming large volumes of data.

• Work with big data technologies and platforms to ensure efficient and reliable data processing.

• Implement data quality checks and ensure the integrity and accuracy of datasets.

• Collaborate with IT and engineering teams to optimize data infrastructure and support data-driven initiatives.

• Troubleshoot and resolve data-related issues, ensuring the smooth flow of information across the organization.

What we offer

• A dynamic and challenging work environment.

• A company committed to developing you personally and professionally.

• A great working atmosphere with regular company and team events.

• A vibrant and international team committed to diversity and inclusion.

• Responsibility from day one in a fast growing and global company.

• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

We are looking for a Digital Sales Intern, Regional Digital Sales (APAC) to join us in scaling our platform, and bringing thousands of best loved restaurants online across all of our markets. If you love working with technology and a diverse group of people to ideate on creative solutions, you will find your tribe here at foodpanda. You will get the opportunity to gain practical work experience in a dynamic tech company and get involved in exciting projects that have a meaningful business impact. You will be a part of a highly collaborative team and work closely with experienced sales professionals across the APAC region to drive the growth of our business.

Responsibilities:

• Sales Process Optimization: Streamlining sales processes to improve efficiency and effectiveness. This may involve refining lead generation strategies, implementing sales automation tools, standardizing sales workflows and coordinating training sessions or workshops to educate stakeholders on the rationale behind the changes, how they will be implemented, and the expected benefits.

• Sales Technology Integration: Evaluating and implementing sales technology solutions to enhance productivity and effectiveness. This could include CRM systems, sales automation tools, analytics platforms, and communication tools.

• Cross-Functional Collaboration: Collaborating with other departments such as marketing, sales performance & analytics, and operations to align sales efforts & sales projects with overall business objectives. 

• Sales Analytics and Reporting: Analyzing sales data to identify trends, opportunities, and areas for improvement. Generating reports and providing insights to help sales teams make informed decisions.

• Sales Product Management: Evaluating and prioritizing feature requests based on various criteria such as business impact, customer demand, strategic alignment, and resource availability.

Requirements:

• Analytical Skills: Strong Analytical skills, ability to extract and analyze data to provide actionable insights

• Communication Skills: Ability to communicate and collaborate effectively with a diverse range of people and job functions

• Organizational Skills: Strong organizational skills in managing multiple tasks, projects, and priorities simultaneously

• Teamwork and Collaboration: Good team collaboration spirit with the ability to work independently and efficiently  deliver useful business insights

• Problem-Solving Abilities: Strong problem-solving abilities and a proactive approach to overcoming obstacles are essential

• Technical Skills: Proficiency in SQL, google sheets and salesforce will be a plus

• Strong passion in the food delivery and q-commerce industry and willingness to learn!

• Able to commit for at least 6 months full time internship

• Engage brand partners together with regional Category Management team in joint business planning session to formulate campaign plan and track execution
• Conceptualise and pitch campaigns to brands in line with the business objectives
• Collaborate closely with regional Category Management team to maximise brands’ representation across channels through campaigns
• Work with the cross functional teams to ensure a coordinated media plan, maximising campaign visibility with the appropriate media mix and formats
• Measure campaign effectiveness and drive standardisation in measurement framework across countries, as well as regionally
• Develop trade-driving brand campaign ‘playbook’ to capture best practices, guidelines, and learnings across various brand activations
• Support country teams by identifying pain points and areas to smooth workflow, drive efficiencies and define regional solutions to better support brand partners 

We are looking for a self-driven and motivated Fulfillment Associates to support the daily operations of the warehouse in Singapore. Able to work on shift based work patterns.  

This role will be based in Singapore and will be reporting to the Warehouse Manager.

Responsibilities:

• Fulfilling customers’ online grocery orders by picking and scanning, and packing items for delivery timely
• Receive and replenish grocery items in the store accordingly
• Manage warehouse inventory, ensuring efficient goods flow and accurate inventory count
• Lead and guide other pickers on daily work allocation
• Adhere to workplace and food safety regulations

This role should be filled by a highly driven, passionate and knowledgeable Operations Performance Analyst. Reporting to the Head of Operations and based in Singapore, this is a really exciting and challenging role! 

Responsibilities:

• Identify and solve problems by analysing and deriving insights from large and complex sets of data
• Conduct test and experiments to validate hypotheses and to measure effectiveness of proposed improvements
• Build reports and dashboards to track performance KPIs, improve warehouse performance and compliance, while taking customer experience to the next level
• Work with both internal and external partners to optimize overall operation through process development
• Responsible for the analysis of business problems to identify the root causes and recommend corrective actions
• Conduct root-cause analysis to spot existing problems in our warehouse operations and present it in a visual way
• Identify the most impactful ways to use data and analytics to drive insights, make decision making and improve our warehouse performance
• Responsible for providing optimal business solutions to achieve operational and financial goals
• Ensuring all stakeholders within the team and business have access to relevant reporting in clear dashboards using a variety of tools
• Presenting analytical findings to senior stakeholders
• Be the point of contact between operations and BI to organise and streamline requests
• Applying your expertise to design and implement new metrics across the business
• Perform deep-dive analysis on our picker performance to solve critical business problems and improve our processes

Responsibilities:

• Assist in partner related activities such as managing the communication strategy with partners, onboarding and troubleshooting
• Propose and execute plans to identify and onboard new Affiliate Marketing Partners
• Manage internal stakeholders and SOPs to ensure smooth running of the Affiliate Marketing Partnership Channel
• Assist in data-related topics
• Other ad-hoc task supporting the growth of the channel

As the Product Design Lead/Manager, you will spearhead the designers that are driving Customer Retention through compelling design strategies. Your leadership will bridge UX, product management and engineering, ensuring seamless collaboration and communication with key stakeholders. Your role is pivotal in harmonizing design processes and language across the Product organization, while also contributing to project-specific needs and novel concepts.

What's on the menu:

• Leadership & Development: Leading by example and not being afraid to get hands-on. Nurturing, mentoring, and empowering a lean team of product designers to excel in their craft and career.
• User Advocacy: Championing user needs, integrating user-centric approaches across design and development phases, thereby enhancing product relevance and user satisfaction.
• Data-Informed Design: Utilising data analysis and user feedback to refine concepts, ensuring our designs meet and exceed user expectations.
• Design Excellence: Elevating our global design standards by expanding our toolkit and pattern library, rooted in user and product insights.
• Process Innovation: Optimising and refining design processes within an agile framework, adapting to the dynamic needs of the business.
• Collaboration & Influence: Forging strong relationships with peers across design, product, and engineering, contributing to a culture of innovation and excellence.

We are looking for a Enterprise Technology Services Intern (APAC) to join our growing team in IT Service Delivery based in our shared service centre in Singapore! 

Responsibilities: 

• Investigate, diagnose, resolve and document computer software and hardware issues raised by end users via the company ticketing system.
• Communicate with end users via face-to-face / emails / chat programs to resolve their IT issues.
• Install and configure company hardware (Windows & macOS) and platforms / software.
• Meet or outperform SLAs and CSAT scores and metrics.
• Troubleshoot basic network configurations, printers, door access and CCTV.
• Plan and undertake scheduled maintenance upgrades.
• Manage company’s IT asset
• Execute On- and Offboarding of end users across multiple systems and platforms.
• Provide onsite and remote IT support for international users.

Responsibilities:

• Coordinating and supporting regular reporting and channel performance analysis 
• Support in launching and optimizing high-impact evergreen and integrated campaigns regional Display & Video campaigns across APAC
• Coordinates with external and internal stakeholders on all marketing materials. Assists in the management and dissemination of assets
• Analyzing the results and effectiveness of campaigns to identify insights that can improve future campaign performance 
• Supporting the team in other administrative tasks

We’re looking for a highly driven and motivated Marketing Intern - Brand Media & Procurement (APAC) to join our growing regional team based in Singapore, foodpanda’s Asia HQ. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you!

The successful candidate will work with the regional Brand Media Team to support multiple channels with a big spectrum of responsibilities related to Marketing Ops that will directly impact strategies and campaigns for the foodpanda brand across the region. 

If you’re passionate about Marketing Ops, sourcing, planning and connecting data dots,  we’re keen to have you join our team! Bonus points if you’re also good with graphics and can put together design briefs for exciting and engaging campaigns.

Responsibilities:

• Be part of the Regional Marketing Team to support 11 countries across APAC to meet business and growth KPIs
• Get a well rounded knowledge and understanding of multiple channels: Trade Marketing, Merchandise and Rider Marketing
• Work with key business stakeholders in both APAC & country teams to understand how channels are activated in each market, supporting in the complex process of regional planning and sourcing end to end
• Work on building hygiene processes, performance review templates, quarterly country sharing decks and adhoc / recurring tasks 
• Assist the team with preparation of materials for business updates on performance for APAC region including the implementation of best practices
• Be a steward of good data practices - robust documentation, versioning, playbooking, processes, and knowledge sharing

We are seeking a QA Engineer I to join the Transactions Product Line on the journey to deliver exceptional experience to millions of end-users. You will be based in Singapore, working collaboratively with the wider projects department to test real-life problems.

If you're a creative problem solver who is passionate about test automation, eager to deliver solutions and hungry for a new adventure, an international workplace is waiting for you in the heart of Singapore!

Responsibilities:

• Support the team in building a cohesive and quality solution by conducting thorough testing and automation (functional testing, regression testing, integration testing).
• Aims to write test-cases with easy testability, readability, future automation, edge cases, errors & negative scenarios in mind, and proficient in test-cases management.
• Prioritize, estimate & plan testing activities while contributing to the increase in test automation coverages.
• Support the team with TA best practices, environment setups including test-data preparations.
• Assure QA policy & procedures are followed before critical app releases.
• Constantly automate regressions and repeated executions.
• Work closely with peers & stakeholders on improvements & coordination for issues’ troubleshooting.
• Write clear documentation for existing projects or proposals as well as willingness to conduct sessions when needed.

We are seeking a Senior Product Manager (Rewards) to be responsible for crafting comprehensive user experiences centered around points and rewards to enhance customer retention. Your scope will encompass ownership of diverse retention tools, including partner points, sponsored rewards and deals, vendor rewards, and a centralised points wallet. You will be collaborating closely with marketing, engineering, design, and data teams, you will formulate and implement a product strategy aimed at rewarding users, fostering loyalty through sustained value for those who regularly engage with the platform.

What's on the menu:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data. 
• Identifying and executing on opportunities to optimise acquisition funnel and improving user onboarding.  
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensuring cohesive user experience.
• Leading product execution and helping your squad members thrive. 
• Working closely with the engineering teams across products to build scalable and robust solutions. 
• Keeping apprised of innovations and trends in the industry as well as emerging technologies, and inspire teams to stay ahead of the curve.

We are currently seeking a self-motivated and seasoned Contracts Specialist. The ideal candidate will play a crucial role in ensuring the smooth coordination and productivity of our operations. This position will be located in Singapore and will provide support to our regional legal team.

Responsibilities:

• Draft, review, negotiate and advise on basic legal agreements, such as NDAs.
• Maintain paper and electronic filing drives/systems for records and correspondence
• Manage, file, keep record of board resolutions, contracts and legal documents.
• Update contract templates as necessary
• Maintain clear and easily accessible records of contracts and trigger contracts discussion with stakeholders before expiry or when necessary
• Provide full legal and company secretarial and administrative support to the team including the compilation of internal legal matters and updates
• Oversee and administer the contract execution process within the company. Assist with beginning to end process for contracts (sometimes includes assisting with approvals or signatures/electronic or wet signatures)
• Handle errands, scheduling meetings etc.
• To liaise with other departments and external parties where necessary
• Other related tasks assigned from time to time.