Total 12 job vacancies by Headhunters Hq Pte. Ltd.

Description

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimise clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Requirements

Requirements

• Minimum 2 years of customer service or telemarketing experience.
• Preferred to be in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritisation, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.
• Bilingual proficiency is required due to Chinese speaking customers

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets
• Supervise, train and assist employees in customer service, store maintenance and product promotions
• Effective planning of monthly staff rosters to ensure optimal management of manpower strength
• Seek ways to better promote the store, the product line and service within the store
• Maintain proper inventory levels, ensure stocking, implement purchasing plans and Maintain contact with suppliers to ensure maximum efficiency in meeting sales goals
• Provide and analyse sales, profit and stock budgets/reports
• Implement training of employees to maintain productivity at all times
• Manage all controllable costs with a view to maintaining profitability
• Ensure the store remains clean and presentable at all times
• Hire and train as needed to ensure adequate personnel is on hand to Provide outstanding customer service

Requirements:

• Minimum Diploma in any field
• Minimum of 4 years experience working in a retail environment, ideally in a supervisory role for 2 years
• Strong leadership and customer management abilities
• Customer service-oriented with in-depth knowledge of basic business management processes
• Excellent communication and interpersonal skills
• Must be able to communicate in both English and Chinese due to Chinese speaking customers or suppliers

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description

• Serve as the main point of contact, greet and assist customers with product inquiries and recommendations.
• Manage sales transactions, process payments, and handle returns/exchanges.
• Restock shelves and ensure products are displayed attractively.
• Assist with inventory management, including stocktaking and organising new stock.
• Set up and participate in store events or creative workshops for children.
• Maintain a clean, organised, and inviting store environment.
• Provide support with any administrative tasks
• Assist with online orders and packaging

Requirements:

• Prior work experience in retail or customer service is a plus
• Strong communication and interpersonal skills.
• Customer-focused mindset
• Basic computer skills for operating the POS system
• Able to work in retail operation timings including weekends, public holidays
• Enthusiastic about working with children, stationery and creative products

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Ensure that the restaurantís high standard in service, hospitality, hygiene, cleanliness and service systems are upheld
• Show appreciation to the guests by providing above and beyond hospitality to make their dining experience memorable
• Practise good customer relations and Attend to customer complaints and queries satisfactorily
• Work with fellow staffs and manager to Ensure that the restaurant achieves its Full potential
• Train new team member and motivate the service team

Requirements:

• Minimum GCE O' levels
• Minimum 2 years of F&B experience, preferably with 1 year of experience in a captain position
• Familiar with Point-of-Sale system
• Good communication, interpersonal, public relations, and management skills
• Must be able work on weekend and public holiday

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Build strong patient relationships through personalised care and follow-up
• Monitor patient progress and adjust treatment plans in collaboration with physicians
• Conduct tech-enhanced therapies to improve patientís health and wellness
• Educate patients on treatment plans, products, and services
• Achieve monthly sales targets through exceptional customer service, without hard selling
• Identify and convert sales opportunities to drive clinic growth
• Participate in promotional activities and contribute to marketing strategies
• Efficiently manage patient appointments and registrations
• Handle patient inquiries with professionalism and empathy
• Perform cashiering duties and manage financial transactions
• Maintain accurate and detailed patient records
• Train and mentor junior staff on sales, customer service, and clinical procedures
• Adhere to all clinic policies, procedures, and regulatory requirements
• Ensure proper handling, packaging, and labelling of medications
• Contribute to maintaining a safe and hygienic clinic environment

Requirements:

• Minimum GCE 'O' level
• Minimum 5 years of sales experience with some supervisory responsibilities in retail/healthcare/wellness/aesthetics or similar settings
• Proven track record of achieving sales targets and exceeding customer expectations
• Excellent communication and presentation skills
• Proficiency in relevant beauty and wellness qualifications (CIDESCO, CIBTAC, WSQ, ITEC, etc.) preferred
• Bilingual proficiency is required due to Chinese speaking customers
• Passionate about the healthcare industry and committed to delivering exceptional patient care
• Able to work in retail operation timings

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Performing comprehensive eye/vision examination and investigations
• Provide professional advice and solution to patients
• Recommendation of appropriate optical aids based on eye examination
• Deliver excellent patient-centric service and demonstrate a high degree of professionalism

Requirements:

• Registered with Optometrist and Optician Board (OOB)
• Pre-registered (OOB) candidates are welcome
• Able to work on Saturdays
• Passionate, friendly and cheerful disposition
• Proactive and responsible
• Excellent interpersonal and communication skill

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Diagnose and treat patients using TCM techniques.
• Develop personalized treatment plans.
• Educate patients on lifestyle and dietary changes.
• Maintain accurate and detailed patient records.
• Collaborate with other healthcare professionals.
• Adhere to all regulatory and ethical guidelines.
• Conduct patient follow-ups and adjust treatments as necessary.
• Provide preventive care and wellness advice.
• Manage patient appointments and schedules.
• Ensure a clean and safe treatment environment.

Requirements:

• Diploma/Advanced Diploma/Degree in Traditional Chinese Medicine.
• Licensed or certified TCM Practitioner Certificate with valid registration with the Singapore Traditional Chinese Medicine Practitioners Board.
• Minimum of 2 years of clinical experience
• Excellent customer engagement skills to educate patients on TCM knowledge

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Welcome guests courteously, promptly, and guide them to their prepared tables
• Knowledgeable about the menu, promotions, and service procedures
• Address general inquiries and assist with email and phone reservations.
• Efficiently manage reservations and walk-ins to optimise seating arrangements
• Engage with guests to understand their preferences and offer personalised recommendations
• Address any concerns or complaints from guest and resolve them promptly
• Solicit dining feedback from guests and communicate it to the restaurant manager
• Accommodate special requests and dietary preferences with attention to detail
• Perform or assist with other restaurant service duties as needed

Requirements:

• Minimum GCE 'O' levels
• Pleasant disposition with good interpersonal skills
• Meticulous and attentive to details
• Prior restaurant experience is a plus

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description

• Lead a team of Clinic Executives and Optometrists to ensure efficient and proper operations of the clinic
• Ensure excellent service for our patients through leadership by example
• Regularly train and ensure service proficiency amongst the clinical team
• Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
• Perform duties of front desk, including registration, dispensing, collection of payment, claim submission, chaperone, clinical procedures
• Manage medication, consumables and equipment including ordering, stock taking, and general housekeeping
• Able to do accounts payable and receivables
• Ensure compliance with MOH guidelines
• Oversee performance of clinic in consultation with senior management
• Perform and support in any other duties as assigned

Requirements

• Minimum 2 years' experience in operation of a specialist clinic in leadership role
• Ability to lead a team of medical professional
• Strong communication skills and positive attitude
• Able to adapt quickly to dynamic and fluid situations and environment
• Familiarity with claims and/or usage of Plato CMS an advantage

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Full set of accounts including GST
• Able to do Payroll / CPF / AIS submission
• Assist in preparing balance sheets / audit schedules
• AR / AP / Bank reconciliations
• Familiar with local banks' ibanking payments process
• Able to deal with auditor and complete statutory audit
• Assisting with research, filing, data entry, and recording and maintaining accurate and complete financial records

Requirements:

• Diploma in Accounting or equivalent
• Minimum 5 years of accounting experience with at least 3 years working in Singapore
• Familiar with accounting softwares such as Xero, Quickbook, Autocount
• Familiar with CPF submission system, IRAS filing system especially GST
• Audit experiences is preferred
• Excellent verbal and written communication skills in both English and Chinese due to Chinese clientele
• Willing to learn and good problem solving skills
• Strong analytical abilities and good communication and negotiation skills

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Able to demonstrate good clinical nursing skills and administration of medication
• Assist doctor during OT / Procedures / Examination of patients
• Coordinate pre and post operative nursing management for all surgical patients
• Provide patient counselling for all ophthalmic surgeries
• Plan, co-ordinate and ensure availability of instruments, equipment and surgical supplies
• Stock-take all medication and surgical supplies and ensure they are not expired.
• Experience in venipuncture

Requirements:

• Minimum Diploma in Nursing from local polyclinic
• BCLS + AED Certified
• Fully vaccinated

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

Description:

• Patient registration, appointment scheduling, billing and payment collection.
• Perform clinic-closing tasks in accordance with standard procedures at the end of business day.
• Prepare necessary clinical documents for consultation
• Financial Counselling Services, including pre-surgery financial counselling to patients and/or caregiver
• Perform scheduling of pre-operative assessment and surgery appointments.
• Attend and facilitate patient's enquiry/ requests.
• Assist in the preparation/ generation of clinic reports and liaise with medical staff and internal departments for clarification on patient matters, if necessary.

Reponsibilities:

• Must possess at least GCE 'A' Level and above or equivalent, and preferably with 1 year of customer service experience.
• Demonstrate good communication and interpersonal skills with patients, caregivers and colleagues.
• Demonstrate good situational handling skills especially when attending to patients
• Meticulous and possess good teamwork and organisation skills
• Able to thrive in fast-paced environment and adapt well to internal and external changes
• Available to work on Saturday.

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.