Total 32 it specialist job vacancies in Singapore

• Independently plan, conduct, and coordinate process assurance assignments, involving waterfall and agile projects.
• Review progress and evaluates results, which are communicated to the Project Manager and key stakeholders.
• Independently leads and plans interaction with project managers and delivery leads to establish/execute process assurance plans.
• Plans and implements recommendations for major improvements to existing processes and procedures.

Key Requirements

• Degree in computer science/engineering or related disciplines.
• 1-2 year of Audit / Technology Risk (IT Risk) Management experience.
• Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.
• Strong written and verbal communication skills.

This is a 1-year contract.

Responsibilities:

• Provide procurement support to cross functional teams in APAC, including contract guidance, sourcing, and third-party assessments
• Create and manage purchase orders our in-house Purchasing tool and track them to completion
• Manage manual onboarding of new suppliers/vendors
• Vendor query management - main POC for vendors and liaising with procure to pay (P2P) teams for invoice/payments issues
• Stakeholder management - main POC and escalation point for APAC queries with central internal teams
• Ensure compliance with purchasing and finance best practices
• Work with managers to ensure completion of Statement of Work documents where required by contract team
• Partner with Accounts Payable to resolve defective invoices
• Partner with Finance on the team’s projected spends, ensuring accuracy in monthly accruals and budget reallocations on a quarterly basis
• Analyze reports and provide budget updates to the directors on a monthly basis and ensure that teams are on track to spend
• Work with teams to provide budget forecast on a quarterly basis

Requirements:

• Experience of purchasing and budget management
• Advanced Excel, Outlook user
• Ideal candidate will have excellent written and verbal communication skills and the ability to work and communicate effectively and succinctly with people at all levels
• Project management experience - especially handling a large volume of projects in various states of completion
• Must have a high level of professionalism and integrity with the ability to work with confidential information

• Highly motivated team player that can work well under pressure
• Ability to thrive in a fast‐paced environment with minimal supervision
• Experience working cross-functionally and consulting with internal business clients
• Experience driving change and improving end-to-end processes

• At least 5 years of experience focusing on IT infrastructure and network project management. Past experiences with project management of enterprise network technology refreshes and new data center networks and infrastructure builds.

• In-depth understanding of networking technologies, including Software-defined Network (SDN), LAN/WAN, firewalls, IPS, routers, switches, and cloud-based networking solutions.

• Proven track record in managing large-scale network projects from concept to deployment.

• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, PMI).

• Excellent communication, leadership, and interpersonal skills, with the ability to manage teams and collaborate across departments.

• Certifications such as PMP, ITIL, or relevant networking certifications (e.g., Cisco CCNP) are highly preferred.

• Experience with project management tools, MS Project, JIRA, Confluence and ServiceNow is a plus.

Preferred Skills:

• Experience with cloud computing platforms (e.g., AWS, Azure) and hybrid network architectures.

• Good knowledge with TCP/IP, network security protocols, VPNs, and encryption technologies.

• Familiarity with data center build and deployment of structured cabling technologies.

• Ability to manage multiple projects simultaneously and work in a fast-paced, dynamic environment.

• Freshers are encouraged to apply
• Minimum of 4-6 months hands on experience in Java development / support is advantageous
• Poly Graduates (IT diploma) are highly preferred.
• Should have good communication and interpersonal skills.
• This is an onsite job opportunity.
• Start Date for this position is on 2nd January 2025.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Technology Risk/Technology Audit

Key Job Duties:

1. Role : Technology Risk Management Analyst - Audit and Third Parties Risk Assessment
2. Degree in computer science/engineering or related disciplines.
3. 1+ years of hands-on IT Risk / Technology Risk management experience in the banking or financial or insurance industry, preferably led a risk team before.
4. Technology Audit / Third Parties Risk Assessment / Technology Obsolescence/ Technology Risk Management experience- must
5. Must have working experience in IT Risk, IT Audit and Process Assurance for at least 01+ years
6. Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.
7. Work closely with the Process Assurance Team Lead to drive process improvement and enhance operational efficiencies within the team
8. Create / Update recurring Process Assurance review reports and dashboards for Project stakeholders, management, and other key collaborators
9. Provide Audit support for various internal and external audits of identified projects
10. Work closely with Project Managers, Technical Delivery Managers, and other key Project stakeholders to guide the project on best practices and SDM compliance
11. Ideate and drive innovative and engaging solutions to increase SDM Process awareness / adoption and best practices utilization
12. Provide feedback on the SDM process and review SDM process enhancements as an SME
13. Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

• Should have minimum of 6 months hands on experience in Java development / support.
• Poly Graduates (IT diploma) are highly preferred.
• Should have good communication and interpersonal skills.
• No work from home option is available for this job opportunity.
• Start Date for this position is on 2nd January 2025.

We are seeking an experienced IT Project Manager with a strong background in managing projects involving external API integrations. In this role, you will lead the planning, execution, and delivery of technical projects related to API development and integration with external systems, ensuring that all projects meet scope, budget, and timeline requirements. You will work closely with cross-functional teams including developers, business analysts, and external partners to ensure the seamless delivery of solutions that support business goals.

Key Responsibilities:

• Project Leadership & Management:Lead end-to-end project delivery for API-related initiatives, from initial concept through to deployment and post-launch support.
  Define project scope, objectives, and deliverables in collaboration with business stakeholders.
  Create detailed project plans, outlining tasks, timelines, resource requirements, and risks.
  Manage multiple concurrent projects, ensuring proper prioritization and allocation of resources.
  Monitor project progress, adjusting timelines and resources as necessary to stay on track.
  Provide regular status updates to stakeholders, addressing concerns and proactively mitigating risks.
  Ensure compliance with internal processes, standards, and best practices throughout the project lifecycle.
  
• External API Integration Management:Oversee the integration of third-party APIs with internal systems or partner platforms.
  Collaborate with development teams and external vendors to define technical requirements and ensure seamless API connectivity and data exchange.
  Coordinate the testing and validation of API integrations, ensuring that they meet performance, security, and scalability standards.
  Work with quality assurance (QA) teams to create and execute test plans for API-related deliverables.
  Troubleshoot and resolve any API-related issues during development and post-launch.
  
• Stakeholder & Cross-functional Collaboration:Engage with both technical and non-technical stakeholders to gather requirements and ensure alignment between business objectives and technical capabilities.
  Serve as the primary point of contact for internal and external stakeholders during the lifecycle of the project.
  Collaborate with engineering teams to ensure timely delivery of project milestones.
  Facilitate communication and collaboration between development teams, business analysts, vendors, and other stakeholders.
  
• Risk & Issue Management:Identify, assess, and manage project risks and issues related to API integration, ensuring timely resolution or escalation.
  Maintain project documentation, including risk logs, action items, and status reports.
  
• Post-launch Support & Continuous Improvement:Oversee the post-launch support phase, ensuring any issues related to external API integrations are addressed promptly.
  Capture lessons learned from each project to continuously improve the management of future API integration initiatives.
  

Required Skills & Qualifications:

• Experience: 5+ years of experience in IT project management, with a focus on software development or integration projects.
  Proven experience in managing external API integration projects or similar technical projects.
  Familiarity with API protocols such as RESTful APIs, SOAP, JSON, and XML.
  Strong understanding of web services and API design principles.
  Experience working with cloud-based platforms and services (e.g., AWS, Azure, Google Cloud).
  Familiarity with Agile/Scrum methodologies and project management tools (e.g., Jira, Trello, MS Project, Asana).
  
• Technical Skills:Solid understanding of software development life cycle (SDLC) and integration best practices.
  Basic understanding of programming languages (e.g., Java, Python, JavaScript) to effectively communicate with developers.
  Knowledge of security standards and protocols for API usage (e.g., OAuth, JWT, TLS).
  Understanding of data formats used in API communications (e.g., JSON, XML).
  

This is an 8 Month contract based in Singapore, Candidate with experience in Logistics/ Warehouse Management for IT Equipment/ IT Assets are highly preferred.

Job responsibilities

• Engage and coordinate with internal and external stakeholders on network infrastructure projects.
• Lead continuous improvement projects.
• Review and update forward and reverse logistics process flows and documentation.
• Engage with team members to build and report KPIs/metrics on a monthly basis.
• Support vendor onboarding, invoice validation and unblock any account payables.
• Coordinate with sourcing and procurement on new purchase orders, validate the accuracy against bill-of-materials/requirements.
• Support new vendor transition and implementation in existing operations.

Preferred Requirements

• Possesses about 4-6 years of experience. Preferably experience in supply chain and logistics operations
• Experience in End-to-end Logistics Management/ Warehouse Management System
• Bachelor's degree or higher in Supply Chain or equivalent.
• Project or program management experience
• Data analytics experience, hands-on knowledge of SQL
• Knowledge of budgeting & forecasting

• 2 years of working experience in service desk, helpdesk or any IT support with some networking.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity remotely. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Work in data centre routine and follow security procedures
• Good to have Certification in ITIL
• Good to have cloud technologies experience
• Working in a rotating shift schedule to provide 24x7 coverage

Job Summary

You will be a subject matter expert advising internal stakeholders on cybersecurity compliance

requirements. You will be working closely with application teams and line 2.

Your scope of work includes:

• writing internal cybersecurity policies and processes;
• ascertain security compliance;
• support IT / cyber security audits; and
• tracking and reporting of cyber risks.

Key Responsibilities

• Develop the culture of cyber security governance and risk management across the organisation, and ensure proper
• accountability in the management, tracking and reporting of cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required
• to comply with, including MAS’ internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and processes controls, and conduct compliance checks.
• Support the CIO and CISO, and work with internal stakeholders to:
• Track and monitor cyber security initiatives to meet compliance requirements.
• Participate in consultation and conduct gap analysis against new requirements.
• Assess and seek waiver approvals for deviations and dispensations.
• Coordinate and facilitate IT / cyber security audits.
• Track remediation plans to address audit findings.

What we are looking for

• Working experience in IT Governance, IT Audit, Cyber security or related field.
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, CGEIT, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to institute and monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.

Contract Duration: Till 29 April 2025

JOB DESCRIPTION:

• Manage the project official social media on a daily-basis, and elevate evergreen contents based on team missions, handle strategies, and OKRs.
• Partner with various product marketing teams across regions to help develop programs that deliver intended business results.
• Engage and lead social media agencies to build effective social media campaigns for key products and campaigns targeted at users and creators, with clear strategy to deliver optimal creativity and innovation.
• Track and quantify social impact on social media business goals.
• Track social media performance indicators to monitor the health of the brand across the social landscape in Japan.
• Work closely with global/regional social/PR/policy teams as part of a Global Rapid Response Team to put in place round-the-clock social listening/monitoring workflows and processes, proactive and reactive escalation and management of user sentiment across social platforms.

Requirements:

• 5 years experience in handling social media projects
• Experiece working in large organization and in fast pace environment
• Experience in developing programs and strategy for social media

Position Overview: We are seeking a skilled Information Technology Recruitment team leader with extensive knowledge of the Australian technology market to join our dynamic team. This role requires expertise in sourcing and evaluating candidates for specialized IT positions, ensuring we attract top talent to drive our projects and initiatives.

Key Responsibilities:

• Collaborate closely with hiring managers to define technical job requirements and create comprehensive job descriptions for roles including data scientists, systems administrators, and cybersecurity professionals.
• Screen resumes for technical skills and relevant experience in areas like programming languages, cloud computing, AI/ML and database management. (Java, Python, R, Data Analytics, AWS, Azure, GCP, .NET core, Cybersecurity)
• Conduct initial technical assessments and phone interviews to evaluate candidates' proficiency in relevant technologies, methodologies and problem-solving abilities.
• Manage & mentor the team of recruiters, track and report on recruitment metrics, such as time-to-hire and candidate pipeline status, using applicant tracking systems (ATS) like Tallite, Greenhouse or Lever.
• Stay current on industry trends, emerging technologies, and best practices in IT recruitment to continuously improve sourcing and evaluation processes.

Qualifications:

• Bachelor’s degree in a related field; Master’s preferred.
• 8+ years’ experience as an IT recruitment team leader, within a tech-focused organization. IT recruitment experience in the Australian market is preferred.
• Deep knowledge and experience of various IT roles and technologies, including software development, cloud services, cybersecurity, and network infrastructure.
• Proficiency in using ATS and recruitment tools (e.g., Tallite, LinkedIn Recruiter, Hired, Stack Overflow Talent).
• Strong analytical skills to evaluate candidates' technical capabilities and alignment with job specifications.

Job Summary

As a Governance, Risk and Compliance Specialist in the MAS’s Cybersecurity (CySD) Division’s Security Governance &

Compliance (SGC) team, you will be a subject matter expert advising internal stakeholders on cybersecurity compliance

requirements. You will be working closely with application teams and line 2.

Your scope of work includes:

• writing internal cybersecurity policies and processes;

• ascertain security compliance;

• support IT / cyber security audits; and

• tracking and reporting of cyber risks.

Key Responsibilities

• Develop the culture of cyber security governance and risk management across the organisation, and ensure proper

accountability in the management, tracking and reporting of cyber risks.

• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required

to comply with, including MAS’ internal policies and standards, as well as policies and standards from GovTech and

Cyber Security Agency of Singapore.

• Review and establish ICT policies and processes controls, and conduct compliance checks.

• Support the CIO and CISO, and work with internal stakeholders to:

o Track and monitor cyber security initiatives to meet compliance requirements.

o Participate in consultation and conduct gap analysis against new requirements.

o Assess and seek waiver approvals for deviations and dispensations.

o Coordinate and facilitate IT / cyber security audits.

• Track remediation plans to address audit findings.

What we are looking for

Working experience in IT Governance, IT Audit, Cyber security or related field.

• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, CGEIT, etc.) preferred.

• Ability to work with cross-functional, multi-disciplined team to institute and monitor security policies and procedures.

• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.

Optimum Solutions

(Company Registration Number: 199700895N),

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Responsibilities: -

• To ensure the business/operational objectives of the new business requirements are well defined
• Performing systematic business analysis
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analysing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required
• Assist in providing tactical/strategic solutions for new client requirements
• Assist in the conversion/migration exercise where necessary
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Requirement: -

• 5+ Years of total experience with last 2+ Years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

Optimum Solutions

Company Registration Number: 199700895N),

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

Responsibilities: -

• Liaise with end users to produce/refine business specifications.
• define and produce functional + technical testing plans and participate in user acceptance testing.
• liaise with Development, Organization, Business and Operations teams to ensure accurate functional coverage and validate test scenarios.
• follow-up with development teams on the implementation and rollout of new features
• manage and escalate risks and issues.
• coordinate component releases in different environments
• assist the support team on complex functional issues by acting as level 2 or 3 support if required.

Candidates should have / be able to demonstrate:

• Very strong Analytical and interpersonal skills as well as reporting capabilities good understanding of Capital Market deal flow from pricing to booking and risk management on FX Cash
• A business oriented, positive, resilient can-do attitude with a clear focus on results and deliveries
• Good level of experience as an IT BA in banking environment
• Creativity, innovation, pro-activity, and conviction in terms of finding solutions.
• High level of autonomy to interact directly with Front Office business users.
• Good communication and presentation skills both verbal and written.

Technical skills:

• SQL
• Excel

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : IT Application Analyst/Software Engineer/ Fresh Grade – Java/J2ee

Qualifications and Profile :

Role as below :

• Exp : 06 months to 1+ year experience.
• Candidates must be from Computer Science and Information Technology streams and as long as interested to be a Developer/Software Engineer role.
• Any IT disciplines like - Core Java, HTML, CSS, JAVA,J2ee, Javascript, UI (Javacripts, Reactjs, AngularJS)
• Candidates ideally should know some knowledge/experience in programming languages during internship or in projects .
• Java, API, J2ee, Reactjs, JavaScript, Python, perl, SQL, HTML, CSS, Dotnet, .net etc....

Job Scope & Benefits:

• On job full time training will be provided
• Will be working as a Software Engineer/Analyst
• Medical coverage & benefits
• Full time employment with Optimum solutions, SG
• Full time salary from the day one (with training period)
• Working on banking applications projects.

Domain- Banking

This is a 12-month contract role based onsite in Singapore.

The CX Operations Specialist will partner with our Community Experience (CX) team to support budget management, financial tracking, contract navigation and the end-to-end procurement process. They will report to the Global CX Operations Manager and work closely with internal and external partners to complete each process.

Responsibilities:

• On behalf of the CX team, proactively drive the end-to-end procurement process; monthly regional meetings to understand procurement needs e.g. onboarding new suppliers, contract requests, creation of purchase requisitions (PR’s), Third Party Agreements (TPA’s) and assisting with all other buy@ processes.
• Review and triage PRs to ensure the purchase complies with policies, and to ensure speed and efficiency.
• Process PRs efficiently to reduce holds and positively impact payment cycles from initiation to payment completion.
• Communicate and support suppliers with PO queries as they arise.
• On hand to troubleshoot CX procurement issues as they arise.
• Monitor and track regional spend v budget and issue monthly progress reports
• Develop and maintain effective relationships with key internal business partners to share best practices and understand and challenge business decisions
• Develop and maintain accurate and complete documentation for operational processes
• Assist in special projects and other duties as assigned
• Support events delivery model (25% of time)
• Act as procurement subject matter expert to identify, develop and deploy best practice procurement, category management, and supplier management

Minimum Qualifications:

• 4+ years of Procurement Process Operations and/or Source to Pay experience
• End-to-end project/event management (corporate/site-level) from planning to execution
• BA/BS in Supply Chain, Business, Finance, or other related field
• Experience in planning, sourcing, and supplier management
• Ability to create budget tracking for new teams and workflows
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals across a diverse community.

Preferred Qualifications:

• Experience in improving supply chain and supplier performance processes
• Use of forecasting tools, budget tools and creation of planning documents
• Knowledge of social media platforms and procedures as its related to supplier management

UEN: 199700895N

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

API Project Manager - IT (Banking)

Key Requirements:

• At least 12+ years experience in project management in banking, financial, consulting industries with proven track record.
• Good problem solver and stay on top of the project risks and issues till closure.
• Must have hands-on API knowledge and experience.
• Must have working experience in banking domain for at least 6+ years.
• Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.
• Excellent presentation skills and able to front with the senior stakeholders at C level.
• Passionate, diligent, and resilient individual with ability if thrive in ambiguity.
• Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages..
• Good to have PMP, Prince2, Agile certification.
• Domain - Banking

Key Responsibilities:

• Overall Project Management:
  • Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),
  • Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
  • Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC
• Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

This is a 12-months contractual position.

• You will be working on Cross-functional external communications. Acting as a trusted Communications advisor focusing on advancing and protecting the image and repuation of the company and helping to meet the corporate and business objectives.
• You will collaborate across local, regional and global teams to share stories in new, creative ways to build innovation and trust credentials for the company's brand.
• Enhance the company's thought leadership in AI, cloud and security through campaigns that create momentum for the company's commercial and consumer offerings.
• You will reach out to relevant audiences by broadening the media and influencer mix, while leveraging owned channels and earned media in creative ways. You will drive global and local company moments through storytelling opportunities that use data and insights, and feature local customer innovation.
• As a trusted communications advisor you will always be working on Employee and Executive Communications, sharing the company's vision and values through employee and executive communications and events.
• You will collaborate internally with key stakeholders and senior leaders to drive an over-arching cadence of communications and programs to employees to inform, educate, and align them on strategic priorities

Requirements:

• At least 5 years of communication (internal & external) experience either in a PR agency or in-house. Prior Technology exposure would be an advantage but not required
• Effective writing skills
• Industry knowledge of/or passion for AI would be an advantage

This role with be a 9 Months Contract Role based in Singapore

Working Location will be West side.

Under Inclusion and Empowerment (I&E) department you will, help to run a program for Team Empowerment Program:

• Multiple cohorts of around 40 people each time will be invited to a journey of multiple months starting with a 2 days boot camp followed by multiple touch points.
• Bring a coherent posture, tools and methodologies across all managers with their teams
• Invite to a posture shift by practicing it, intensively and follow-up
• To help to accelerate the rollout we are looking for one position that could help to ease all the aspects for the program from logistic, documentation, execution and follow-up.
• Facilitator of the current curated 2 days boot camp and the follow-up session
• Trainer
• Co-designer for the follow-up and exchange with the I&E Head of Department to adapt
• Content creator for new modules
• Review & standardize the current modules to be shared with French Entities.
• Logistic & preparation for the multiple cohorts

Qualifications and Profile

• At least 5-7 years of relevant experience in facilitation / Teaching and stakeholder management is required for this position.
• Methodologies: Heart of Agile, Management 3.0, Solution Focus, Host leadership
• Having a background around Intrinsic / Extrinsic motivation
• Delegation & priority management
• Agility from the culture perspective and not just on the process part
• Group dynamic and engagement
• Storytelling technics

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

IT Project Manager (Swift Payment,Remittance,Cards)

Job Description:

• Should have 12+ years of working experience in large projects implementation, particularly in Transactional Banking / Swift Payment,Remittance,Cards
• Must have working experinece in managing the SWIFT Payment systems, Remittance and Cards systems in the Banking and Financial Services industries.
• Engage with delivery, hosts team and other partners.
• Overall Project Management: Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations), Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
• Identify and schedule project deliverables, milestones and required activities and tasks.
• Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g., escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.
• Scope Management: Manage all changes to the agreed scope of work Review and assess all changes, impact to timeline, and ensure all changes are approved by PSC.
• Project Governance: Prepare investment approval deck and manage approval of project by ITC/T PWC. Organize and facilitate PSC meetings, chair PWC meetings.
• Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.
• Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
• Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required.

Domain : Transactional Banking (Payments)

Role Title: Marketing Operations and Analytics Specialist

Location: Pasir Panjang, Singapore

Duration: 12 months contract

Hybrid Working Hours: 9am­ to 6pm

Salary Range: S$4,500 to S$7,300 (depending on experience)

Responsibilities

• Deliver full pieces of an analysis that is integrated into an overarching analytical outcome (e.g., research, experimental design using analytical tools to test hypotheses and draw conclusions, storytelling and consulting to business leaders to drive action, and designing data strategies for reporting and dashboards).
• Translate and refine business questions into tractable analysis and evaluation metrics.
• Plan and execute prioritized work including selecting appropriate methods to most effectively achieve analysis objectives.
• Develop roadmap, and track action plans and risk and issue logs to keep the analysis on track.
• Solve data­related questions based on information gathered on the business domain for effective decision­making.
• Identify and recommend creative ways to improve solutions to defined problems via selection of better analytical methods and tools.
• Apply proficient analytical, problem­solving, and research skills to provide market driven insights that have a moderate impact on business performance.
• Address commonly escalated issues and triage when required.
• Demonstrate strong research skills and awareness of state­of­the­art research methods.

Skills

· Knowledge of the management process of business operations for a given product, service, or domain.

· Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.

· Ability to create dashboards to link, report, and analyze metrics based on available data. This includes the ability to prepare effective presentations in content and function, and to speak competently to the level of the audience.

· Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies.

· Ability to convert and/or uncover open-ended real world problems within the business context into trackable metrics or a structured analytical/statistical framework, as well as the ability to generate business-related insights from data analysis in a way that is meaningful to the stakeholders.

· Ability to develop, understand, and apply domain specific technical knowledge to complete assigned work, tasks, and support others in the organization.

· Knowledge of the principles and best practices of designing experiments to address issues or evaluate impact. This includes knowledge of design parameters, sampling strategies, data collection, and analytical techniques.

· Knowledge of advanced statistical methods used to analyze data. This includes the ability to identify and conduct appropriate advanced statistical analysis to evaluate sample adequacy, draw inferences, and solve a variety of data­related problems.

· Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy­ in.

· Ability to quickly learn the general concepts and principles in a statistical and mathematical domain, solve or analyze issues or provide useful insights, and demonstrate interest and curiosity in acquiring knowledge across similar domains.

This is a 12 months contract based in Singapore, Working Location Central

Responsibilities

• Be an expert on enforcing standards and policies including some basic compliance policies
• Investigate reported escalations across multiple channels and respond to sensitive global partners inquiries
• Address traumatic, sensitive and potentially offensive content
• Communicate results of technical analyses with non-technical partners
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation processes and provide recommendations for process, policy and product improvements
• Be comfortable dealing with high pressure escalations, grey areas and pulling in cross functional experts, when appropriate, to resolve issues swiftly while putting users first
• The role will require tight coordination with global cross-functional teams including Public Policy, Legal, Community Operations and others to problem solve and develop solutions
• Attention to details is a must — Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
• Deliver projects involving quantitative analysis, industry research, and strategy development
• Utilize strategic tools, systems, and data to help the team analyze trends and deliver insights to define goals and improve processes

Minimum Qualifications

• 7+ years of experience managing large-scale operations
• Experience in investigations, internet safety or equivalent environment
• Ability to multitask different priorities in a rapidly changing environment
• Strong project management and operations skills
• Sound judgment and ability to thrive under pressure
• Strong conflict management and negotiation skills
• Ability to influence across functional boundaries globally
• Experience defining process and operational guidelines
• Proficiency in tools such as SQL and Excel to drive analytics and reporting

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Job Description :

Operational IT Support Analyst (Incident and Ticketing)

Require Skills:

• 2+ years of relevant IT experience, preferably into Operational domain
• Tracking of eMemo/Contract activities- must have experience.
• Onboarding / Off-boarding process - must have experience.
• Recent Track Incident and Problem ticket is a must.
• Raise a case with Supplier and follow-up for tech support
• Raise a Remedy request for control-m changes
• Write new Standard Operating Procedure (SOP) and knowledge document and review the existing support document
• Track the invoices and payment
• Liaise with procurement for vendor contract renewal
• Communicate with business for Disaster Recovery (DR) activity
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• All other semi-technical tasks that can be performed within Service Recovery to support the Service Recovery team
• Domain- Banking
• Work location : Alexandra Road, SG

This is contract role based in Singapore, Working location Central Singapore

The Sourcing Specialist plays a supportive role for the GSC (Global Supply Chain) Strategic Sourcing Managers. Their responsibilities include assisting with contract services procurement, contract execution, and supplier onboarding. Essentially, they extend the capabilities of the Global Supply Chain Sourcing Managers by providing tactical support in these areas

Supply Chain Management – Onboarding New Suppliers:

• Facilitate the onboarding process for new regional/site suppliers using company’s specific onboarding tool.
• Ensure supplier vendor codes are ready in the system before the Request for Proposal (RFP) process.
• Applicable to all categories.

Contract Services Procurement – Various Categories:

• Conduct RFPs for multiple sites simultaneously.
• Evaluate commercial bids and ensure consistent scope understanding among bidders.
• Review contract documents for quality.
• Prepare the Award Recommendation Letter (ARL) for GSC and DCE.
• Coordinate contract routing for timely signatory.
• Relevant for indirect services only, particularly professional services.

Qualifications

• 5-7 years of Indirect Sourcing (Procurement) experience is a must have. Contract management experience would be secondary.
• Well-versed in program / project management i.e. looking at cost, adhering to timelines etc. Proven track-record of managing high demands and high attention to detail given the nature of the role
• Cost management experience from a procurement perspective