Total 184 customer service manager job vacancies in Singapore

• From Shipping/Logistics/Supply Chain/ Technology experience added advantage
• Minimum 5 years experience in project management (running scrum agile) in software delivery
• Certifications in Agile (e.g. SCM, SAFE) are compulsory, Change Management (e.g. PROSCI) is a plus
• Salary: up to $8,000 + VB

Summary:

As a Scrum Master in the BTT team, you will manage your assigned projects within a project team, collaborating with stakeholders to translate requirements into business solutions. You will partner with the Product Owner to define the product roadmap, act as the functional and subject matter expert for the solution, and serve as the liaison between product, technology, business, and governance teams. Your role includes timely reporting of project progress to key stakeholders, ensuring successful implementation to drive business efficiency and innovation.

Role and Responsibilities:

Project Delivery Management:

• Control and analyze the project delivery process.
• Identify and manage cross-team dependencies and risks, facilitating problem-solving and ensuring timely resolution of impediments.
• Lead and facilitate Agile ceremonies to drive effective and consistent outcomes.

Team Coaching and Support:

• Coach and guide Feature Team members on Agile principles, processes, and behaviors.
• Support Feature Team members in collaboration and obstacle anticipation.
• Facilitate brainstorming sessions to resolve obstacles and identify continuous improvement opportunities.

Progress Tracking and Reporting:

• Support the Feature Team in measuring and consistently tracking progress.
• Prepare and assist with communication to all levels of management, including presentations and documents for project progress reports and relevant meetings (e.g., monthly steering committee, superusers).

Stakeholder Engagement:

• Serve as a liaison between business and technical teams to drive effective, timely solutions that meet both strategic and operational needs.
• Utilize matrix reporting for project progress tracking and reporting.

Requirements:

Education and Experience:

• Bachelor's degree in IT, Engineering, Science, or a related field.
• Minimum 5 years of experience in project management (running Scrum Agile) in software delivery, preferably in the Logistics, Supply Chain, or Technology industries.

Certifications:

• Certifications in Agile (e.g., SCM, SAFE) are compulsory. Change Management certifications (e.g., PROSCI) are a plus.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• From Shipping/Logistics/Supply Chain/ Technology experience added advantage
• Minimum 5 years experience in project management (running scrum agile) in software delivery
• Certifications in Agile (e.g. SCM, SAFE) are compulsory, Change Management (e.g. PROSCI) is a plus
• Salary: up to $8,000 + VB

Summary:

As a Scrum Master in the BTT team, you will manage your assigned projects within a project team, collaborating with stakeholders to translate requirements into business solutions. You will partner with the Product Owner to define the product roadmap, act as the functional and subject matter expert for the solution, and serve as the liaison between product, technology, business, and governance teams. Your role includes timely reporting of project progress to key stakeholders, ensuring successful implementation to drive business efficiency and innovation.

Role and Responsibilities:

Project Delivery Management:

• Control and analyze the project delivery process.
• Identify and manage cross-team dependencies and risks, facilitating problem-solving and ensuring timely resolution of impediments.
• Lead and facilitate Agile ceremonies to drive effective and consistent outcomes.

Team Coaching and Support:

• Coach and guide Feature Team members on Agile principles, processes, and behaviors.
• Support Feature Team members in collaboration and obstacle anticipation.
• Facilitate brainstorming sessions to resolve obstacles and identify continuous improvement opportunities.

Progress Tracking and Reporting:

• Support the Feature Team in measuring and consistently tracking progress.
• Prepare and assist with communication to all levels of management, including presentations and documents for project progress reports and relevant meetings (e.g., monthly steering committee, superusers).

Stakeholder Engagement:

• Serve as a liaison between business and technical teams to drive effective, timely solutions that meet both strategic and operational needs.
• Utilize matrix reporting for project progress tracking and reporting.

Requirements:

Education and Experience:

• Bachelor's degree in IT, Engineering, Science, or a related field.
• Minimum 5 years of experience in project management (running Scrum Agile) in software delivery, preferably in the Logistics, Supply Chain, or Technology industries.

Certifications:

• Certifications in Agile (e.g., SCM, SAFE) are compulsory. Change Management certifications (e.g., PROSCI) are a plus.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Perm
• At least 5 years of experience in program management, preferably in digitalization/system implementation projects
• Must have certifications in Agile (e.g. CSM, SAFe)
• Strong communicator and business acumen with experience working with senior leaders.

As a Program Manager, you will manage a team of scrum masters and oversee transformational projects from start to end and drive on-ground adoption and implementation of solutions with users and address issues dynamically.

You will primarily manage the budget and oversee the timeline, reporting the progress of the ongoing digital transformation projects, identifying and clearing gaps escalated by your project managers, ultimately ensuring the delivery of the projects, in line with the business requirements of the Company.

Job Description

Progress Tracking

• Define KPIs and measurements.
• Establish and improve reporting standards for scrum masters.
• Monitor project progress, controlling costs, achieving milestones, and meeting timelines.
• Manage overall project delivery, anticipating potential issues.

Leadership and Coordination

• Manage a team of 6, including scrum masters.
• Strategize and coordinate initiatives, highlighting project interdependencies.
• Optimize resource allocation for project success.

Risk Management

• Identify potential risks and issues.
• Implement quality control measures and propose mitigation plans to address challenges proactively.

Stakeholder Management and Communication

• Prepare presentations and documents for project progress reports and meetings.
• Communicate project updates, milestones, and outcomes to stakeholders.
• Utilize matrix reporting for tracking and reporting progress.

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience in program management, preferably in digitalization or system implementation projects.
• Certifications in Agile (e.g., SCM, SAFE) are mandatory.
• Strong business acumen and understanding of business priorities.
• Demonstrated leadership capabilities to inspire and motivate cross-functional teams.
• Strong understanding of digital technologies.
• Excellent analytical, conceptualization, and problem-solving skills.
• Excellent communication and presentation skills, engaging effectively with stakeholders at all levels.
• Certifications such as PMP, ITIL, or specific technology platforms are a plus.
• Proficiency in English, both verbal and written.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus

• Up to $7000 + Performance Bonus
• Central near MRT Station
• Responsible to handle SME Loan

Responsibilities:

• Analyzing financial statements, credit reports, and other relevant data to evaluate creditworthiness.
• Identifying potential risks associated with extending credit by reviewing payment history, financial stability, industry trends, and economic conditions.
• Developing and implementing credit risk policies and procedures to ensure effective risk management across the organization.
• Utilizing credit scoring models to make informed lending decisions.
• Monitoring and managing the credit portfolio to identify emerging risks and assess performance.
• Ensuring compliance with regulatory standards such as Basel III.
• Communicating credit risk assessments and recommendations to senior management and stakeholders.
• Making credit decisions, setting credit limits, and negotiating credit agreements.

Requirements:

• Bachelor's degree in finance, economics, or accounting.
• Minimum 8 years of experience in credit risk analysis, underwriting, or portfolio management.
• Strong analytical skills for evaluating financial data and risk factors.
• Solid understanding of financial principles and credit risk metrics.
• Familiarity with credit risk management concepts and regulatory requirements.
• Effective communication skills for presenting recommendations and collaborating with teams.
• Attention to detail for accurate credit assessments and compliance.
• Strong decision-making skills to align lending decisions with the organization's risk appetite.
• Proficiency in relevant credit analysis and risk modeling software.
• Demonstrated integrity and ethical conduct in decision-making.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Strategise branding positions with Marketing
• Planning product line-up & unique selling points (USP) of all car models
• Identify & evaluate areas of improvements for Sales Department
• Reviewing & improving showrooms to enhance retail experience
• Planning & recruiting manpower requirements
• Setting price, promotions and plans to increase both sales volumes & contributions
• Monitoring and coaching to ensure Financing and Insurance and Trade In penetration targets are met.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants
• Strategise & monitor sales & contributions’ progress to meet Financial Year (FY) targets
• Manage stock inventory & improve stock turnover
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales
• Handle customer enquiries, feedback, compliments and complaints to improve customer’s experience
• Provide coaching and feedback to help improve selling skills and customer service
• Build and maintain customer relationships to ensure repeat business

Requirements:

• 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair
• Strong Leadership and Sales management skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Remuneration Package: Up to $10,000 + AWS + Variable Bonus
• Function: Account Management, US / Europe
• Experiences: Familiar with Semiconductor Testing and Assembly / OSAT markets

Responsibilities:

• Daily Engagement with Customers: Engage directly with customers daily to address tactical business matters such as production planning, logistics, purchasing, finance, and customer service, resolving issues promptly and effectively.
• Forecasting and Data Management: Maintain accurate data within forecasting systems, including customer forecasts, volume projections, pricing details, and customer codes. Conduct monthly reviews of forecasts to ensure accuracy and provide feedback on forecast commitments to customers.
• Support Sales Operations: Assist sales teams in preparing quotations and promptly updating system pricing. Manage customer reporting and inquiries, ensuring timely responses and effective resolution of issues. Collaborate with the sales team, including Sales Managers, TPM, and Factory personnel, to address account-specific issues and business activities impacting short to medium-term demand.
• Demand Visibility and Operations Planning: Provide accurate demand visibility to support operations planning and execution, encompassing capacity, materials, resources, and revenue. Coordinate and prepare materials for Quarterly Customer Business Reviews (QBRs) and participate in QBR sessions as necessary.

Requirements:

• Degree holder with at least 5 years of relevant account management experience in the semiconductor industry.
• Familiarity with semiconductor testing and assembly/OSAT markets.
• Experience in handling US or Europe market preferred.
• Result-oriented team player with excellent interpersonal and communication (verbal and written) skills.
• Proficient in MS Office suites.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Proficient in Mandarin speaking - to liaise with the Chinese team
• Experience in group consolidation
• Manufacturing background preferred
• Working Hours: Monday to Friday 8am to 5.15pm
• Location: Tuas, company transport provided
• Salary up t0 $6,500 + $400 Transport Allowance

Responsibilities

Accounting and Financial Management:

• Lead a team to maintain accurate accounting records and ensure robust internal controls.
• Oversee all finance and accounting operations for timely monthly and year-end closings.
• Ensure accurate, timely financial and management reporting, including consolidation of group financial statements.
• Review and analyze monthly financial performance of group entities and implement necessary process improvements.

Tax and Compliance:

• Prepare and submit annual tax computations, corporate tax reports, and GST submissions.
• Coordinate the annual statutory audit and submissions of annual returns for group entities.
• Liaise with external auditors, tax advisors, and corporate secretarial agents.
• Ensure compliance and timely submission of monthly CPF and tax filings for all employees.

Open to support other functions

HR and Payroll Management:

• Manage the monthly payroll process, salary reviews, and bonus payments aligned with staff performance.
• Liaise with government and statutory boards on all HR-related issues, including surveys and employee statistics.
• Oversee the full cycle of recruitment, from hiring to onboarding new employees, and conduct new employee orientations.
• Continuously review and update HR policies, procedures, and the company handbook to comply with labor legislation and business needs.

Administrative Duties:

• Co-manage office premises maintenance, including agreements, leasing, and usage.
• Participate in stock takes and fixed assets counts.
• Perform any other HR and administrative tasks as assigned by management.

Qualifications

• Degree in Accounting or an equivalent professional qualification (ACCA/CPA).
• Minimum of 5 years of experience in finance and accounting, including at least 3 years of experience in team management.
• Experience in the chemical manufacturing industry is a plus.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

• Perm
• At least 8 years of experience in managing security for On-Prem Infrastructure and 5 years+ in DevSecOps/SecOps with Cloud environments (IaaS/PaaS/SaaS)
• Experienced in building an internal SOC team and/or managing MSSP.
• Strong communicator and experienced working with C-suite / senior management stakeholders.

Job Description

Cybersecurity Leadership and Risk Management

• Lead overall cybersecurity strategy, risk management, and incident response.
• Provide leadership to the enterprise’s information security organization.
• Collaborate with business stakeholders to raise awareness of risk management concerns.
• Assist in business technology planning, offering current knowledge and future vision of technology and systems.
• Regularly communicate at the executive/company level on global cybersecurity matters.

Governance / Audit / Risk / Compliance Management

• Lead, conduct, and liaise with internal and external auditors for periodic IT/security audits.
• Formalize risk management for business and IT through risk assessments.
• Propose investments in solutions to mitigate risks.
• Facilitate risk assessment and management processes with business units.
• Ensure compliance with local and global IT/cybersecurity regulations for shore offices, cloud environments, and vessels.

Project Initiatives

• Continuously survey and identify security gaps in infrastructure, cloud, and vessels.
• Propose and manage timelines, budgets, and scopes for IT security projects.
• Collaborate with stakeholders (internal/external) to enhance the company’s overall IT security posture using solutions like Bitsight, Watchtower, CSA, etc.
• Analyze risks and impacts during the implementation of new technologies.

Operations

• Own, develop, implement, and monitor a comprehensive enterprise information security and IT risk management program. This program should cover on-premises, cloud, and vessels globally across the group of subsidiaries.
• Drive ongoing cybersecurity awareness programs and campaigns (e.g., phishing, USB attacks) to enhance users’ awareness.
• Develop and enhance an information security management framework for the organization.
• Incident Response: Assume overall responsibility for incident response related to cyberattacks.
• BCP Initiatives: Collaborate with external vendors and internal IT management to design, develop, and implement cyber-related IT business continuity planning (BCP) initiatives (e.g., incident response, alternative workplace solutions, and strategies).

• Degree or Master’s Degree in a technology and/or cybersecurity related field required.
• Professional security management certification (CRISC, CISSP, CISM, & CISA, Qualified Information Security Professional, Certified Ethical Hacker, etc).
• Excellent written and verbal communication skills and high level of personal integrity.
• Excellent experience working and presenting to C-suite executives on cyber initiatives.
• Innovative thinking with strong people engagement skills with an ability to lead and motivate crossfunctional, interdisciplinary teams.
• Experience with contract and vendor negotiations and management including managed services.
• Experienced with working in organization that does in-house cloud native software development.
• Experience with security standards / processes in a Cloud computing/Elastic computing environment, especially in Azure.
• Strong business acumen required to comprehend and evaluate business scenarios, make informed decisions, and take the necessary steps to achieve the organization's goals. However, having experience in the shipping industry is not a requirement.
• Min. 8 years or more experience managing security for On-Prem Infrastructure and at least 5 years (DevSecOps/SecOps) with Cloud environments/instances (IaaS, PaaS & SaaS).
• Minimum of 8 to 10 years of experience in a combination of risk management, information security.
• Min. 5 years or more hands-on experience in evaluating, selecting, designing, and implementing various security processes, policies, and solutions.
• Experienced in building an internal SOC team and/or managing MSSP.
• Familiar with various data privacy and cybersecurity framework (e.g. NIST, ISO 27001/27002, SOC2, GDPR, OWASP, Mitre, etc). Experienced with BIMCO is a plus.
• Proficient with implementing and managing advanced and/or automated security solutions (e.g. IDS/IPS ,EDR/XDR, DLP, PIM/PAM, SIEM, SOAR, SASE, SWG, BAS, ..)
• Experienced with implementing various cybersecurity architecture, e.g. OSI, Zero Trust Architecture, etc across Cloud and on Prem environments, including Azure / AWS.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage
• Hybird Work Arrangements

• Proficient in Mandarin speaking - to liaise with the Chinese team
• Experience in group consolidation
• Manufacturing background preferred
• Working Hours: Monday to Friday 8am to 5.15pm
• Location: Tuas, company transport provided
• Salary up t0 $6,500 + $400 Transport Allowance

Responsibilities

Accounting and Financial Management:

• Lead a team to maintain accurate accounting records and ensure robust internal controls.
• Oversee all finance and accounting operations for timely monthly and year-end closings.
• Ensure accurate, timely financial and management reporting, including consolidation of group financial statements.
• Review and analyze monthly financial performance of group entities and implement necessary process improvements.

Tax and Compliance:

• Prepare and submit annual tax computations, corporate tax reports, and GST submissions.
• Coordinate the annual statutory audit and submissions of annual returns for group entities.
• Liaise with external auditors, tax advisors, and corporate secretarial agents.
• Ensure compliance and timely submission of monthly CPF and tax filings for all employees.

HR and Payroll Management:

• Manage the monthly payroll process, salary reviews, and bonus payments aligned with staff performance.
• Liaise with government and statutory boards on all HR-related issues, including surveys and employee statistics.
• Oversee the full cycle of recruitment, from hiring to onboarding new employees, and conduct new employee orientations.
• Continuously review and update HR policies, procedures, and the company handbook to comply with labor legislation and business needs.

Administrative Duties:

• Co-manage office premises maintenance, including agreements, leasing, and usage.
• Participate in stock takes and fixed assets counts.
• Perform any other HR and administrative tasks as assigned by management.

Qualifications

• Degree in Accounting or an equivalent professional qualification (ACCA/CPA).
• Minimum of 5 years of experience in finance and accounting, including at least 3 years of experience in team management.
• Experience in the chemical manufacturing industry is a plus.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Industry: Semiconductor

Function: Account Management, US / Europe

Responsibilities:

• Daily Engagement with Customers:

1. Engage directly with customers on a daily basis to address tactical business matters such as production planning, logistics, purchasing, finance, and customer service, resolving issues promptly and effectively.

• Forecasting and Data Management:

1. Maintain accurate data within forecasting systems, including customer forecasts, volume projections, pricing details, and customer codes.
2. Conduct monthly reviews of forecasts to ensure accuracy and provide feedback on forecast commitments to customers.
3. Handle upside requests and track die loading, offering support to Customer Services regarding die attainment.
4. Manage excess material disposition and tracking, as well as resolving billing issues and maintaining a customer issue log.

• Support Sales Operations:

1. Assist sales teams in preparing quotations and promptly updating system pricing.
2. Manage customer reporting and inquiries, ensuring timely responses and effective resolution of issues.
3. Collaborate with the sales team, including Sales Managers, TPM, and Factory personnel, to address account-specific issues and business activities impacting short to medium-term demand.

• Demand Visibility and Operations Planning:

1. Provide accurate demand visibility to support operations planning and execution, encompassing capacity, materials, resources, and revenue.
2. Coordinate and prepare materials for Quarterly Customer Business Reviews (QBRs) and participate in QBR sessions as necessary.

• Degree holder with at least 5 years’ relevant account management experience in the semiconductor industry
• Familiarity with semiconductor testing and assembly / OSAT markets
• Experience in handling US or Europe market preferred
• Result-oriented team player with excellent interpersonal and communications (verbal and written) skills
• Proficient in MS Office suites

Location: West (Includes transport allowance and convenient pick-up points)

A highly established manufacturing firm specialising in high-performance adhesives, is looking for an experienced Finance & Admin Manager !

• Lead and manage a team to ensure accurate maintenance of accounting system records and robust internal controls.
• Oversee all finance and accounting operations to guarantee timely completion of monthly and year-end closings.
• Ensure accurate and timely financial and management reporting, including the consolidation of group financial statements.
• Review and analyze the monthly financial performance of group entities, implementing process improvements as needed.
• Prepare annual tax computations, corporate tax reports, and submissions.
• Review and submit GST reports.
• Coordinate the annual statutory audit process.
• Manage the submission of annual returns for group entities.
• Liaise with external auditors, tax advisors, and corporate secretarial agents.
• Participate in stock takes and fixed assets counts.
• Oversee the monthly payroll process, including salary reviews and bonus payments based on staff performance.
• Ensure compliance and timely submission of monthly CPF and tax filings for all employees.
• Communicate with various government and statutory boards regarding HR-related issues, including surveys, e-submissions, and employee statistics for government reporting.
• Manage the full recruitment cycle, including leading efforts to hire and onboard new employees and conducting new employee orientations.
• Continuously review HR policies, procedures, and the company handbook to ensure alignment with labor legislation and future business needs.
• Co-manage office premises maintenance, including agreements, leasing, and usage.
• Perform any other HR/Admin tasks assigned by management.

Requirments:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional certifications such as CPA, ACCA, or CMA are highly preferred.
• Minimum of 5 years of experience in finance and accounting management, including hands-on experience with financial reporting, budgeting, and internal controls.
• Proven experience in managing payroll processes, tax filings, and liaising with external auditors and regulatory bodies.
• Strong Group Consolidation experience
• Strong leadership skills with the ability to manage and motivate a finance and administrative team.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with various stakeholders, including government agencies, auditors, and senior management.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

·       Up to Basic $4500, Permanent Role with Variable Bonus

·       Monday to Friday 9.30am to 6.30pm

·       Central near MRT Stations

·       Minimum 2 years experiences in related field within Interior Design

Our client is a leading Interior Designer Firm specializing in creating innovative and captivating interior spaces. With a focus on creativity, functionality, and sustainability, they strive to exceed expectations and deliver exceptional design solutions.

Job Description:

Are you a dynamic individual with a passion for interior design and a knack for business development? We are seeking a motivated Business Development Manager to join our client's team. In this role, you will play a crucial part in driving the growth and success of the firm.

Key Responsibilities:

·       Business Development: Utilize your creativity and industry knowledge to identify and pursue new business opportunities. Collaborate with the team to develop strategies for expanding the client base and increasing revenue.

·       Client Presentations: Showcase the portfolio and services to potential and existing clients in a compelling and professional manner. Tailor presentations to address client needs and demonstrate the value of partnering with our client.

·       Relationship Management: Build and maintain strong relationships with clients, understanding their objectives and providing personalized solutions. Act as a trusted advisor, offering insights and guidance to enhance client satisfaction and loyalty.

·       Internal Culture Enhancement: Contribute to the development and improvement of the internal culture by sharing your perspectives and ideas. Foster a collaborative and supportive environment where creativity thrives and team members feel empowered to excel.

·       Self-Initiative: Demonstrate strong initiative and self-motivation in pursuing business opportunities and achieving targets. Take ownership of projects and initiatives, driving them forward with enthusiasm and determination.

·       Bachelor’s degree in Business Administration, Marketing, Interior Design, or related field.

·       1-2 years of business development working experience in a related field within interior design industry

·       Strong communication and presentation skills, with the ability to articulate ideas clearly and persuasively.

·       Excellent interpersonal skills, with the ability to build rapport and establish trust with clients and colleagues.

·       Proven track record of achieving targets and driving business growth.

·       Creative thinking and problem-solving abilities.

·       Ability to work independently as well as part of a team.

Why Join Us:

·       Opportunity for growth and advancement in a dynamic and fast-paced environment.

·       Collaborative and supportive team culture that values creativity and innovation.

·       Chance to work with prestigious clients and contribute to exciting projects.

·       Competitive salary and benefits package.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

A leading financial technology company focusing on digital payment solutions and financial inclusion across Asia-Pacific is looking for an experienced Operational Manager!

• Develop, implement, and maintain robust operational risk management frameworks
• Define and manageoperational risk policies, standards and processes, in accordance with
  the company’s lines of business and striving for the right balance of business growth,
  customer experience as well as our risk control bottom line.
• Perform operational risk identification and assessment in business units for new products,
  processes and initiatives.
• Conduct periodic reviews to identify, assess, and mitigate operational risks across all
  business units and processes to ensure adherence with the Company’s standards.
• Collaborate with cross-functional teams to enhance risk awareness, promote a culture of
  risk management, and drive continuous improvement initiatives.
• Monitor key risk indicators, incidents, and emerging trends, providing timely insights and
  recommendations to senior management, and be a trusted operational risk subject matter
  expert on control related matters

Requirements:

• Minimum 8 years of proven experience in operational risk management, control
  management, product control, audit or compliance within the fintech, banking, or financial
  services industry.
• Take accountability and possess the courage to challenge risk-decisions made by senior
  stakeholders, from a 2nd line of defence perspective so as to uphold the value of integrity
  and be able to discharge responsibility professionally.
• Excellent analytical skills with the ability to identify, assess, and mitigate operational risks
  effectively.
• Exceptional communication, interpersonal, and stakeholder management skills, able to
  influence and collaborate across all levels of the organization.
• High degree of initiative and strong ability in dealing with ambiguity and operating in a fastpaced digital environment.
• Problem-solving, positive and constructive attitude is a must

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

• Perm
• At least 8 years of experience in managing security for On-Prem Infrastructure and 5 years+ in DevSecOps/SecOps with Cloud environments (IaaS/PaaS/SaaS)
• Experienced in building an internal SOC team and/or managing MSSP.
• Strong communicator and experienced working with C-suite / senior management stakeholders.

Job Description

Cybersecurity Leadership and Risk Management

• Lead overall cybersecurity strategy, risk management, and incident response.
• Provide leadership to the enterprise’s information security organization.
• Collaborate with business stakeholders to raise awareness of risk management concerns.
• Assist in business technology planning, offering current knowledge and future vision of technology and systems.
• Regularly communicate at the executive/company level on global cybersecurity matters.

Governance / Audit / Risk / Compliance Management

• Lead, conduct, and liaise with internal and external auditors for periodic IT/security audits.
• Formalize risk management for business and IT through risk assessments.
• Propose investments in solutions to mitigate risks.
• Facilitate risk assessment and management processes with business units.
• Ensure compliance with local and global IT/cybersecurity regulations for shore offices, cloud environments, and vessels.

Project Initiatives

• Continuously survey and identify security gaps in infrastructure, cloud, and vessels.
• Propose and manage timelines, budgets, and scopes for IT security projects.
• Collaborate with stakeholders (internal/external) to enhance the company’s overall IT security posture using solutions like Bitsight, Watchtower, CSA, etc.
• Analyze risks and impacts during the implementation of new technologies.

Operations

• Own, develop, implement, and monitor a comprehensive enterprise information security and IT risk management program. This program should cover on-premises, cloud, and vessels globally across the group of subsidiaries.
• Drive ongoing cybersecurity awareness programs and campaigns (e.g., phishing, USB attacks) to enhance users’ awareness.
• Develop and enhance an information security management framework for the organization.
• Incident Response: Assume overall responsibility for incident response related to cyberattacks.
• BCP Initiatives: Collaborate with external vendors and internal IT management to design, develop, and implement cyber-related IT business continuity planning (BCP) initiatives (e.g., incident response, alternative workplace solutions, and strategies).

• Degree or Master’s Degree in a technology and/or cybersecurity related field required.
• Professional security management certification (CRISC, CISSP, CISM, & CISA, Qualified Information Security Professional, Certified Ethical Hacker, etc).
• Excellent written and verbal communication skills and high level of personal integrity.
• Excellent experience working and presenting to C-suite executives on cyber initiatives.
• Innovative thinking with strong people engagement skills with an ability to lead and motivate crossfunctional, interdisciplinary teams.
• Experience with contract and vendor negotiations and management including managed services.
• Experienced with working in organization that does in-house cloud native software development.
• Experience with security standards / processes in a Cloud computing/Elastic computing environment, especially in Azure.
• Strong business acumen required to comprehend and evaluate business scenarios, make informed decisions, and take the necessary steps to achieve the organization's goals. However, having experience in the shipping industry is not a requirement.
• Min. 8 years or more experience managing security for On-Prem Infrastructure and at least 5 years (DevSecOps/SecOps) with Cloud environments/instances (IaaS, PaaS & SaaS).
• Minimum of 8 to 10 years of experience in a combination of risk management, information security.
• Min. 5 years or more hands-on experience in evaluating, selecting, designing, and implementing various security processes, policies, and solutions.
• Experienced in building an internal SOC team and/or managing MSSP.
• Familiar with various data privacy and cybersecurity framework (e.g. NIST, ISO 27001/27002, SOC2, GDPR, OWASP, Mitre, etc). Experienced with BIMCO is a plus.
• Proficient with implementing and managing advanced and/or automated security solutions (e.g. IDS/IPS ,EDR/XDR, DLP, PIM/PAM, SIEM, SOAR, SASE, SWG, BAS, ..)
• Experienced with implementing various cybersecurity architecture, e.g. OSI, Zero Trust Architecture, etc across Cloud and on Prem environments, including Azure / AWS.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage
• Hybird Work Arrangements

• Permanent position, Salary up to $6,500 with AWS + 3 months Bonus
• Healthcare background is a MUST
• Strong in secretariat support

Responsibilities:

• Provision of secretariat support to Board meetings
• Collate all papers and presentations and circulate to members.
• Attend each meeting and take the minutes of the meeting.
• Submit minutes of meeting for vetting, amendment and approval.
• Prepare a register of outstanding matters and engage the relevant stakeholders in ensuring that actions are taken.
• Lead and initiate in the preparation of discussion papers and presentations
• Develop and execute plans to meet the project requirements

Requirements:

• Possess a Bachelor’s Degree
• Demonstrate exceptional interpersonal, organisational, and analytical abilities.
• Exhibit strong project management capabilities
• Showcase excellent writing and presentation skills, adept at delivering concise and clear communication through written documents or presentations.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Our client, is a recognised provider of ePayment solutions, specializing in secure and convenient payment processing services for businesses and consumers globally. They are committed to delivering innovative payment solutions that meet the evolving needs of our clients and provide a seamless payment experience.

They are seeking a highly skilled and experienced Finance Manager to join the team. The Finance Manager will be responsible for overseeing all financial activities of the company managing, including financial planning and analysis, financial reporting, budgeting, and forecasting. The ideal candidate will have a strong background in finance, and experience in leading a team.

Key Responsibilities:

• Develop and maintain financial models for forecasting, budgeting, and long-term financial planning.
• Prepare monthly, quarterly, and annual financial reports for management, highlighting key performance indicators and financial trends.
• Analyze financial data and provide insights to support strategic decision-making.
• Manage the company's cash flow and working capital, ensuring adequate liquidity for operations.
• Coordinate with internal and external auditors to ensure compliance with regulatory requirements and internal controls.
• Collaborate with cross-functional teams to drive process improvements and efficiency gains.
• Provide leadership and guidance to the finance team, fostering a culture of excellence and continuous improvement.

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field
• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in financial modeling, forecasting, and analysis.
• Knowledge of regulatory requirements and compliance standards in the industry

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting
• At least 4 years of relevant experience
• Exp in change management/process improvement
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position, Salary up to $8,500 + VB
• Must have at least 4 years of relevant experience
• Prior experience leading a team

• Strategise branding positions with Marketing
• Planning product line-up & unique selling points (USP) of all car models
• Identify & evaluate areas of improvements for Sales Department
• Reviewing & improving showrooms to enhance retail experience
• Planning & recruiting manpower requirements
• Setting price, promotions and plans to increase both sales volumes & contributions
• Monitoring and coaching to ensure Financing and Insurance and Trade In penetration targets are met.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants
• Strategise & monitor sales & contributions’ progress to meet Financial Year (FY) targets
• Manage stock inventory & improve stock turnover
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales
• Handle customer enquiries, feedback, compliments and complaints to improve customer’s experience
• Provide coaching and feedback to help improve selling skills and customer service
• Build and maintain customer relationships to ensure repeat business

Requirements:

• 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair
• Strong Leadership and Sales management skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Details:

• Salary from $7,000 to $9,000
• AWS + Variable Bonus given

Responsibilities

• Ensure timely response to sales RFQ
• Partner with Sales, R&D, Supply Chain, Engineering and Factory Finance team to understand the scope of RFQ, requirements and business opportunity
• Responsible for providing price guidelines, insights and direction on Factories’ capabilities and capacity to Sales to respond to customers’ RFQ
• Coordinate with Factory Finance and engineering team to understand the COGS, Technical capability, toolings and/or new capex requirements and process capability to support the RFQ
• Scope up capex requirements for new business opportunities and present business proposal to management for endorsement
• Develop and maintain pricing book for standard packages to achieve quick RFQ turnaround time to customers
• Feedback market price to Factory Operations and Finance team to drive strategic cost improvement projects to remain price and cost competitive
• Track and report RFQ status, provide pipeline visibility to management team and factories
• If the incumbent has good experience in back-end packaging/assembly process and materials, may need to provide technical guidance to pricing team
• 
  

Requirements:

• Degree in Finance / Engineering
• At least 5 years in the semiconductor industry
• The candidate should have knowledge and experience in semiconductor wafer test and final test process and operation. Knowledge and experience in Assembly packaging will be a plus
• Exposure to Sales & Business Development will be a plus
• Attention to details is critical as we only get one chance to provide the “right” price
• Comfortable to work with numbers in detailed manner
• Experience and/or willingness to work closely with a cross functional team
• Be able to manage people by influence.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

Clinical Board:

• Provide secretariat support for Clinical Board meetings.
• Compile papers and presentations for circulation to members.
• Attend meetings and record minutes.
• Submit minutes for review, amendment, and approval.
• Maintain a register of outstanding matters and engage stakeholders to ensure actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board.

Strategic Committees:

• Provide secretariat support to strategic committees, including the Clinical Governance Committee, Clinical Services Development Committee, and Clinical Manpower Planning Committee.
• Lead the preparation of discussion papers and presentations.
• Provide administrative support, including managing appointments, scheduling meetings, and setting agendas.

Clinical Board Committees and Workgroups:

• Lead administrative support for committees and workgroups.
• Prepare discussion papers and presentations.
• Review and standardize administrative and clinical governance policies to ensure consistency in patient-centered and evidence-based care.

Project Management:

• Assist with special projects as directed by the Chair or Assistant Director.
• Develop and implement plans to meet project requirements.

Job Requirements:

• Bachelor’s Degree in any field
• Minimum 8 years of relevant experience, preferably in healthcare.
• Excellent interpersonal, organizational, and analytical skills.
• Strong project management skills.
• Excellent writing and presentation skills.
• Ability to maintain a big-picture perspective while understanding institutional constraints and challenges.
• Ability to supervise and motivate people.
• Self-motivated, creative, and passionate about contributing to the regional healthcare system.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661