Total 24 job vacancies by Yellow Ribbon Industries Pte. Ltd.

The successful incumbent will Assistant Director, Operations / Lead Reintegration Mentor in ensuring the smooth running of the daily operations at Selarang Halfway House (SHWH) or future new site at Cosford and is responsible for the safety and welfare of the residents and the overall security of the Halfway House premises. They will work closely with the SHWH Case Managers to aid residents with their reintegration back to society.

Major Duties and Responsibilities

1. Oversee security screening to ensure contrabands are not brought into the house.

2. Facilitate the daily operational routine of SHWH or future new site:

a) Ensure the day-to-day needs of the residents and operational requirements of the halfway house are being met.

b) Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.

c) To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.

d) Provide logistical support to residents during their stay in SHWH or future new site. To assist occasionally with carrying & moving of bulky/heavy items.

e) Conduct patrols and searches in the SHWH Living Units to ensure the safety of residents.

3. Work closely with Case Managers in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.

4. Assist in handling any grievance procedure and carrying out preliminary investigation of incidents and/or disciplinary issues (when assigned).

5. Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during daily tour of duty and to feedback to Singapore Prison Service Corporate Services Team for follow up.

Any Other Duties

To carry out any other duties as assigned by Assistant Director, Operations / Lead Reintegration Mentor

Requirements

• Recognized Diploma in any discipline.
• Relevant experience in operations (especially in residential or secured settings), security or provost functions.
• Ability to manage people of varying profiles in a professional manner.
• Basic understanding of case management and counselling would be an advantage.
• Level-headed and able to de-escalate tense situations
• Strong listening and analytical skills
• Team Player with good interpersonal skills
• Resourceful and able to multi-task
• Computer Literacy with basic MS Word and Excel knowledge
• Able to work on rotational shift and the hours as indicated below and be deployable on off days when required on short notice.

Work Shift Cycle

1 x 12hrs Day Shift from 7.30am to 7.30pm

1 x 12hrs Night Shift from 7.30pm to 7.30am

Followed by 2 Off Days (where 2nd Off Day is standby activation)

Stock Management:

* Assist in inventory tracking, including receiving, organizing, and labeling stock.

* Conduct regular stock counts and update inventory records.

* Monitor stock levels and report discrepancies or shortages.

Logistics Support:

* Assist with the coordination and scheduling of deliveries and shipments.

* Help prepare and package goods for dispatch.

* Maintain a tidy and organized warehouse or storage area.

General Duties:

* Undertake other tasks as assigned by the supervisor, such as administrative support, data entry, or assisting with logistics-related projects.

* Ensure compliance with safety and operational procedures.Stock Management:

* Assist in inventory tracking, including receiving, organizing, and labeling stock.

* Conduct regular stock counts and update inventory records.

* Monitor stock levels and report discrepancies or shortages.

Logistics Support:

* Assist with the coordination and scheduling of deliveries and shipments.

* Help prepare and package goods for dispatch.

* Maintain a tidy and organized warehouse or storage area.

General Duties:

* Undertake other tasks as assigned by the supervisor, such as administrative support, data entry, or assisting with logistics-related projects.

* Ensure compliance with safety and operational procedures.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Job Purpose

· Responsible for servicing laundry customers,

· Monitoring daily laundry operations to ensure hospitals have enough linen turnaround & linen quality fulfill hospital requirements

Supervise and train inmates on Tailor operations

Major Duties and Responsibilities

· Actively support laundry operations in meeting hospitals’ linen requirements like quality.

· Handle hospitals’ requirements and feedback.

· Basic knowledge of sewing and mending is a added advantage but not a requirement.

· Ensure a smooth daily Tailor operation by maximizing capacity to achieve daily target.

· Liaise with other laundry officers to ensure hospitals’ requirements are met.

· Work closely with Prisons to resolve issues faced by Tailor workshop.

· Supervise inmates’ daily works and ensure linen quality meet hospital’s requirements. Training inmates on laundry operation and build-up their confidence on job.

· To instil the right value attitude and mind set to inmate in order to change their habit, behaviour and change their life other than just train them on the technical skills.

· To ensure Workplace Safety & Health regulations are adhered to.

· To maximize production capacity, productivity and quality.

Any Other Duties

· Any other tasks or duties assigned by Senior Manager, Operations (Changi)

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Join Our Team as a Baker!

We are seeking a motivated and detail-oriented Baker to join our dynamic team. In this role, you will be responsible for ensuring the highest quality standards for our sandwich loaves, breakfast breads, and confectionery items.

The ideal candidate will have entry-level to mid-level experience in baking and a passion for leading and mentoring a team. You will work on a production line with industrial-sized machines, conducting quality checks, and ensuring compliance with food safety standards.

Overview:

• Oversee quality checks for baked goods.
• Lead and instruct team members on best practices.
• Participate in baking processes as needed.
• Perform basic stock take and inventory management.

Key Responsibilities:

• Conduct quality checks on sandwich loaves, spread bread and confectionery products during production to ensure consistency and adherence to standards.
• Record and maintain quality checklists and other documentation accurately.
• Perform basic stock take and inventory management to ensure adequate supplies for production.
• Operate and monitor industrial-sized baking equipment and machinery.
• Collaborate with the production team to ensure smooth operations and efficient workflow.
• Assist in maintaining a clean and organized work environment, adhering to food safety and workplace safety protocols.
• Oversee the production line, ensuring that all products meet company specifications.
• Support the team in troubleshooting and resolving any production issues that may arise.
• Train and guide junior staff members on baking techniques, quality control procedures and best practices.
• Participate in team meetings and contribute to continuous improvement initiatives.

Job Requirements:

• Certificate in baking or a higher qualification; candidates with equivalent experience and a willingness to learn are encouraged to apply.
• Basic knowledge of bread and pastry baking processes and quality control techniques.
• Experience working with industrial-sized baking equipment is preferred.
• Ability to work in a warm and humid environment, with some heavy lifting required.
• Strong attention to detail, time management skills, and the ability to remain calm under pressure.
• Excellent teamwork skills, with the ability to instruct and lead a team.
• Strict adherence to food safety and workplace safety standards.
• Availability to work early morning and morning shifts, including weekends on a rotational basis.

The successful incumbent will Assistant Director, Operations / Lead Reintegration Mentor in ensuring the smooth running of the daily operations at Selarang Halfway House (SHWH) or future new site at Cosford and is responsible for the safety and welfare of the residents and the overall security of the Halfway House premises. They will work closely with the SHWH Case Managers to aid residents with their reintegration back to society.

Major Duties and Responsibilities

1. Oversee security screening to ensure contrabands are not brought into the house.

2. Facilitate the daily operational routine of SHWH or future new site:

a) Ensure the day-to-day needs of the residents and operational requirements of the halfway house are being met.

b) Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.

c) To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.

d) Provide logistical support to residents during their stay in SHWH or future new site. To assist occasionally with carrying & moving of bulky/heavy items.

e) Conduct patrols and searches in the SHWH Living Units to ensure the safety of residents.

3. Work closely with Case Managers in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.

4. Assist in handling any grievance procedure and carrying out preliminary investigation of incidents and/or disciplinary issues (when assigned).

5. Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during daily tour of duty and to feedback to Singapore Prison Service Corporate Services Team for follow up.

Any Other Duties

To carry out any other duties as assigned by Assistant Director, Operations / Lead Reintegration Mentor

Requirements

• Recognized Diploma in any discipline.
• Relevant experience in operations (especially in residential or secured settings), security or provost functions.
• Ability to manage people of varying profiles in a professional manner.
• Basic understanding of case management and counselling would be an advantage.
• Level-headed and able to de-escalate tense situations
• Strong listening and analytical skills
• Team Player with good interpersonal skills
• Resourceful and able to multi-task
• Computer Literacy with basic MS Word and Excel knowledge
• Able to work on rotational shift and the hours as indicated below and be deployable on off days when required on short notice.

Work Shift Cycle

1 x 12hrs Day Shift from 7.30am to 7.30pm

1 x 12hrs Night Shift from 7.30pm to 7.30am

Followed by 2 Off Days (where 2nd Off Day is standby activation)

Job Purpose

• Support Head (Kitchen) in overseeing the operations of 1 Institutional Kitchen in meals productions, ensuring timely delivery, food safety and quality standards.

Major Duties and Responsibilities

- Assist in the overall management of 1 Institutional Kitchen, ensuring service levels are being met.
- Oversee the preparation and distribution of meals according to dietary requirements and food hygiene standards.
- Ensure strict compliance of all relevant food and workplace safety regulations, including follow up on audit recommendations.
- Co-manage a team of workers and vendors to ensure smooth running of operations.
- Work with the team and various stakeholders to optimize workers’ productivity and morale.
- Keep abreast of changes in the food industry, i.e. food safety management, SFA regulations, industry best practices.
- Execute contingency plans when required.
- Ensure compliance to risk measures from the risk management framework.
Any Other Duties

- Any other tasks or duties assigned by the Head, Kitchen
Requirements

(Minimum education and experience profile required by the jobholder to perform the job).

Education

- Diploma or professional qualifications in Food & Beverage or Manufacturing Operations.
Experience

- Relevant working experience in a food establishment.
- Candidate with institutional catering experience is preferred.
Skills

- Details oriented with good organization skills.
-Excellent communication and interpersonal skills.
-Good knowledge of food handling, food safety and hygiene standards
-Proficient in Microsoft Office.

The successful incumbent will be a part of the professional team that serve to uphold proper procurement governance and providing support in the areas of procurement, administrative and IT coordination to the organization.

Major Duties and Responsibilities

Procurement & Sourcing

• Perform timely execution of procurement activities (sourcing, tendering, seeking purchasing approvals)
• Conduct sourcing and market sensing activities
• Draft procurement documents (ITQ, ITT, Submission Report, etc) for review
• Ensure the whole purchase request to contract award is timely followed through
• Prepare pricing summaries and cost analysis to relevant stakeholders and evaluation committee
• Ensure proper documentations and approvals are obtained and filed in proper order
• Creation of Period Contracts in ERP system for all requesting departments
• Issuance of Purchase Orders to suppliers and follow through on outstanding issues
• Prepare monthly report of outstanding Purchase Orders and follow up with respective divisions

Office Administration

• Assist in ordering pantry and office supplies
• Assist in new staff onboarding activities (issuance of staff pass and equipment)
• Organize meetings and drafting minutes
• Assign and uphold Item Code records in ERP system
• Provide support in day-to-day administrative related matters
• Carry out any other administrative duties or tasks as assigned

Information Technology (IT)

• Provide subject matter expertise in regards to ERP system
• Coordinate the activities of IT equipment issuance, Tech Refresh, and technical issues

Any Other Duties

• Understand the policies stipulated in the Procurement Manual and Financial Regulations to advise stakeholders
• Any other tasks or duties assigned by the Manager or Head, Administration & Procurement

Requirement & Skills

• Diploma preferably in the field of procurement and supply chain management
• Diploma/Degree Holders with no prior experience are welcome to apply
• Strong command of written and spoken English
• Ability to draft official documents using formal language
• Proficient in Microsoft Office, particularly Excel & Words
• Positive mindset: willingness to learn and contribute
• Must be a good team player and able to establish good relationship with peers
• Good communication and interpersonal skills
• Able to work in a fast-paced and restricted work environment
• Able to prioritize well and generate outcomes
• Able to work independently with minimal supervision

The successful incumbent will Assistant Director, Operations / Lead Reintegration Mentor in ensuring the smooth running of the daily operations at Selarang Halfway House (SHWH) or future new site at Cosford and is responsible for the safety and welfare of the residents and the overall security of the Halfway House premises. They will work closely with the SHWH Case Managers to aid residents with their reintegration back to society.

Major Duties and Responsibilities

1. Oversee security screening to ensure contrabands are not brought into the house.

2. Facilitate the daily operational routine of SHWH or future new site:

a) Ensure the day-to-day needs of the residents and operational requirements of the halfway house are being met.

b) Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.

c) To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.

d) Provide logistical support to residents during their stay in SHWH or future new site. To assist occasionally with carrying & moving of bulky/heavy items.

e) Conduct patrols and searches in the SHWH Living Units to ensure the safety of residents.

3. Work closely with Case Managers in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.

4. Assist in handling any grievance procedure and carrying out preliminary investigation of incidents and/or disciplinary issues (when assigned).

5. Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during daily tour of duty and to feedback to Singapore Prison Service Corporate Services Team for follow up.

Any Other Duties

To carry out any other duties as assigned by Assistant Director, Operations / Lead Reintegration Mentor

Requirements

• Recognized Diploma in any discipline.
• Relevant experience in operations (especially in residential or secured settings), security or provost functions.
• Ability to manage people of varying profiles in a professional manner.
• Basic understanding of case management and counselling would be an advantage.
• Level-headed and able to de-escalate tense situations
• Strong listening and analytical skills
• Team Player with good interpersonal skills
• Resourceful and able to multi-task
• Computer Literacy with basic MS Word and Excel knowledge
• Able to work on rotational shift and the hours as indicated below and be deployable on off days when required on short notice.

Work Shift Cycle

1 x 12hrs Day Shift from 7.30am to 7.30pm

1 x 12hrs Night Shift from 7.30pm to 7.30am

Followed by 2 Off Days (where 2nd Off Day is standby activation)

Job Purpose

The successful incumbent will assist the Assistant Director (Programme)/ Lead Case Manager in the execution and oversight of the programming aspect for Residents emplaced at the HWH and ensure that all programmes carried out are in line with the philosophy of the HWH as well as its mission, vision and core values

Major Duties and Responsibilities

• Assist the Assistant Director (Programme) / Lead Case Manager to deliver relevant rehabilitation and reintegration programmes to ensure that Residents are kept meaningfully engaged during their stay at the HWH.
• Monitor and maintain programme integrity so as to ensure that programmes/sessions are delivered to achieve the best intended outcome.
• Provide case management to Residents assigned under their care. This includes assisting Residents in working out their needs and providing timely and relevant Information & Referral (I&R) to link Residents and their families to appropriate services and assistance.
• Discuss and work with Residents on their accommodation, conduct and employment matters during HWH phase. This includes conducting home visits (when applicable), job site visits and monthly employment checks with employers to follow up on the Residents’ performance at work.
• Conduct and facilitate group psychology-based correctional programme(s) with Residents undergoing the Community Based Programme (CBP) at the HWH.
• Plan, organise and implement (and/or guide Residents to carry out) outreach activities and events. This involves, but not limited to, working with programme providers and managing volunteers.
• Responsible for Residents’ safety when Residents are engaged in group activities and events organised by the HWH.
• Track and evaluate the Residents’ progress during their stay at the HWH. This includes involvement in case discussions among the HWH Programme Unit and case conferences with the relevant SPS officers.
• Manage Residents’ case files and ensure that all case information and relevant documents are completed and updated regularly.
• Compile relevant details and provide timely updates (e.g. Residents’ progress update and attendance for sessions/activities and events etc.) for various reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Assistant Director

(Programme) / Lead Case Manager

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.

The successful incumbent will Assistant Director, Operations / Lead Reintegration Mentor in ensuring the smooth running of the daily operations at Selarang Halfway House (SHWH) or future new site at Cosford and is responsible for the safety and welfare of the residents and the overall security of the Halfway House premises. They will work closely with the SHWH Case Managers to aid residents with their reintegration back to society.

Major Duties and Responsibilities

1. Oversee security screening to ensure contrabands are not brought into the house.

2. Facilitate the daily operational routine of SHWH or future new site:

a) Ensure the day-to-day needs of the residents and operational requirements of the halfway house are being met.

b) Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.

c) To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.

d) Provide logistical support to residents during their stay in SHWH or future new site. To assist occasionally with carrying & moving of bulky/heavy items.

e) Conduct patrols and searches in the SHWH Living Units to ensure the safety of residents.

3. Work closely with Case Managers in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.

4. Assist in handling any grievance procedure and carrying out preliminary investigation of incidents and/or disciplinary issues (when assigned).

5. Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during daily tour of duty and to feedback to Singapore Prison Service Corporate Services Team for follow up.

Any Other Duties

To carry out any other duties as assigned by Assistant Director, Operations / Lead Reintegration Mentor

Requirements

• Recognized Diploma in any discipline.
• Relevant experience in operations (especially in residential or secured settings), security or provost functions.
• Ability to manage people of varying profiles in a professional manner.
• Basic understanding of case management and counselling would be an advantage.
• Level-headed and able to de-escalate tense situations
• Strong listening and analytical skills
• Team Player with good interpersonal skills
• Resourceful and able to multi-task
• Computer Literacy with basic MS Word and Excel knowledge
• Able to work on rotational shift and the hours as indicated below and be deployable on off days when required on short notice.

Work Shift Cycle

1 x 12hrs Day Shift from 7.30am to 7.30pm

1 x 12hrs Night Shift from 7.30pm to 7.30am

Followed by 2 Off Days (where 2nd Off Day is standby activation)

The successful incumbent will assist the Executive Director in overseeing Selarang Halfway House (SHWH) and/or future new site operations. The job holder would also be supervising staff under the Operations Team to ensure that Residents of the HWH are provided with a safe and secure environment that would aid in their journey towards successful reintegration. Cover the duties of Assistant Director, Operations during his/her absence.

Major Duties and Responsibilities

• Oversee the deployment roster and tasking of Operations Teams in ensuring operational synergy and continuation of the daily SHWH and/or future new site operations routine without disruption.
• Work together with the Assistant Director, Operations, to develop and review contingency plans and to do forward operations planning to deal with potential issues to safeguard personnel and property within SHWH and/or future new site. This includes developing and reviewing business continuity plans to minimise disruptions to SHWH and/or future new site operations.
• Work closely with SPS and other relevant Home Team agencies in executing relevant contingency and operational plans with the aim of ensuring the safety of people and infrastructure at SHWH and/or future new site.
• Manage residents’ requests, personal effects and disciplinary processes.
• Manage HWH operations records, resident database and statistics for the purpose of information retrieval and submission of various reports.

Any Other Duties

Carry out any other duties as assigned by the Executive Director.

Requirements

• Recognized Degree in any discipline.
• At least three years of managerial experience, preferably in operations management, security and contingency functions.
• Working experience in a residential or secured setting would be an advantage.
• Basic understanding and case management and counselling would be an advantage.

Skills

• Strong people skills in leading teams.
• Strong analytical and writing skills.
• Resourceful and able to multi-task.
• Agile and adaptable in a challenging environment.
• Able to work independently.
• Proficient at Microsoft Office applications.

Job Purpose

· Responsible for servicing laundry customers,

· Monitoring daily laundry operations to ensure hospitals have enough linen turnaround & linen quality fulfill hospital requirements

Supervise and train inmates on Tailor operations

Major Duties and Responsibilities

· Actively support laundry operations in meeting hospitals’ linen requirements like quality.

· Handle hospitals’ requirements and feedback.

· Basic knowledge of sewing and mending is a added advantage but not a requirement.

· Ensure a smooth daily Tailor operation by maximizing capacity to achieve daily target.

· Liaise with other laundry officers to ensure hospitals’ requirements are met.

· Work closely with Prisons to resolve issues faced by Tailor workshop.

· Supervise inmates’ daily works and ensure linen quality meet hospital’s requirements. Training inmates on laundry operation and build-up their confidence on job.

· To instil the right value attitude and mind set to inmate in order to change their habit, behaviour and change their life other than just train them on the technical skills.

· To ensure Workplace Safety & Health regulations are adhered to.

· To maximize production capacity, productivity and quality.

Any Other Duties

· Any other tasks or duties assigned by Senior Manager, Operations (Changi)

Job Purpose:

Ensure efficient sales operations by providing comprehensive administrative support and excellent customer service.

Major Duties and Responsibilities:

• Process phone and email orders accurately and perform data entry. Create sales orders in Synergix system and validate delivery orders.
• Track orders and deliveries, offering real-time customer support by coordinating with delivery vendors.
• Monitor customer accounts and identify potential sales opportunities. Generate leads through research and contact potential customers via phone or email.
• Maintain customer database, track sales contracts, and ensure accurate documentation of all sales-related activities.
• Assist customers promptly with inquiries or requests to enhance their experience.
• Handle customer feedback using a customer-centric approach.
• Possess a strong understanding of bakery products, including specifications, delivery terms, pricing, and promotions.

Other Duties:

• Perform any other duties assigned by the Reporting Officer.

Requirements:

Education

· Higher Nitec/Diploma in Business/Marketing

Experience

· Min. 2 years experience in customer service role

· Work experience in the manufacturing, food industry or e-commerce operations is preferred

Skills

· Proficient in MS Office and S systems.

· Excellent communication and written skills.

· Good organization skills.

· A good team player.

Reporting to the Payroll Manager, the successful incumbent will undertake the following responsibilities, including but not limited to:

Responsibilities:

• Verification of monthly employee attendance records for payroll processing (inclusive of allowance tabulation)
• Process HRIS updating requests on the assignment of approving officers, work calendar, and any that affects payroll
• Generate and distribute payroll reports to relevant stakeholders
• Process staff-related claims and reimbursement
• Prepare accounting entries for staff related payments (Accounts Payable/Receivable transactional duties)
• Assist in audit, annual manpower budgeting exercise, and report generation

Requirements:

• Minimum Diploma or equivalent in Accountancy
• Minimum 3 years of Accounts or Payroll experience
• Proficient in MS Office - Excel (esp Pivot, Vlookup etc)
• Prior experience with Synergix ERP of BIPO HRIS would be an added advantage
• Able to work well in a fast-paced, results-oriented, and collaborative environment
• Resourceful, active team player with good communications & interpersonal skills
• Positive learning attitude
• Meticulous, organized and able to handle data entries accurately and efficiently
• We regret that only candidates who are available to start work immediately or on short notice will be considered

Other Information:

• A one-year contract with the possibility of renewal
• Hybrid Work Arrangement (On-Site at Loyang Way/Work From Home)
• Comprehensive Employee Benefits

We are seeking a highly skilled and experienced Assistant General Manager, Laundry to assist in overseeing the strategic and policy direction of our laundry plant and maintenance operations. The successful candidate will be instrumental in formulating and implementing operational policies to ensure excellence in quality management, cost management, customer satisfaction, business continuity, and safety management across our two facilities located in the East.

Key Responsibilities:

• Leadership - Manage and lead the team of plant and project managers to achieve operational deliverables including quality management, productivity improvement, cost efficiency and management, planned equipment maintenance and upkeep, and safe work practice and culture.
• Responsible for the development and certified training of staff within the laundry operations and maintenance teams to ensure that the unit can cater to changes in demand from the market and customers’ needs and requirements.
• Operations - Responsible for the production and operations of both laundry plants including ensuring the adequate supply of clean linens are produced and sent to customers on time with good quality that meets and even exceeds customers’ requirements.
• Responsible for the maintenance of laundry equipment and facilities in both plants.
  Responsible for developing detailed operational plans and contingency plans to ensure that customers’ needs are met in different operational parameters.
• Strategic Planning - Assist the company to be technically advanced and market leader in the laundry industry.
• Responsible for formulating strategies and policies for achieving customers’ KPIs on laundry operations including quality, quantity, and delivery timing fulfillment.
• Forward planning of operational framework taking into account changes in key landscape elements, e.g. technology and customers’ requirements.
• Innovation - To support innovation projects and implement new technology-based programs (lean operations, smart solutions) to improve the efficiency of the laundry cleaning operations.
• Budgeting - Develop and monitor budget and control expenses to achieve acceptable profitability.
• Stakeholder Management - Build collaborative relationships and have regular communication platforms with key stakeholders including customers, and suppliers, to achieve operational deliverables.
• Be the key contact person and interface with stakeholders.
• Others - Undertake any other tasks or duties as assigned.

Requirements

• Educational Background: A degree in any field is desirable.
• Experience: A minimum of eight years in a managerial role within an operational setting is required, with a preference for those with a background in the laundry sector.
• Technical Knowledge: Must possess a thorough understanding of production processes and operational management. Familiarity with laundry-related equipment, machinery, and chemicals used in washrooms is essential.
• Communication Skills: Demonstrates outstanding communication and interpersonal abilities, capable of fostering strong relationships and rapport with team members at all levels, as well as with clients.
• Work Ethic: The ability to operate autonomously and adapt to a dynamic, high-pressure work environment is crucial.
• Adaptability in Controlled Environments: Must be adept at navigating the unique challenges of working in a prison setting, balancing efficient commercial production with stringent security measures.

Job Purpose

· Operator in Laundry operation to process soiled linen and prepare cleaned linen for delivery according to customers’ specification and requirement.

Major Duties and Responsibilities

· Operate laundry’s machinery and equipment according to the operating manual.

· Sort soiled linen according to specification before washing process.

· Conduct quality control on cleaned linen before delivery according to quality standards.

· Packing linen for hospitals’ Operating Theatre and CSSD department according to hospitals’ specification.

· Remove any unacceptable linen (stained/torn/poor finishing) and foreign object detected during process.

· Loading washed linen and unloading of soiled linen from laundry vehicles daily.

· Wash and sanitizing of linen trolleys daily where applicable.

· Check, count and prepare delivery order for cleaned linen before delivery.

· Perform job rotation as required

· Able to perform shift work and working on weekend and Public Holidays.

· Able to perform duty at customers’ site on soiled linen collection and distribute cleaned linen when required.

· Follow WSH practices and regulations. Identify and recognize workplace risks and hazards if any.

· Surrender any cash/valuable items found during process and hand over to supervisor on duty

Any Other Duties

· Any other tasks or duties assigned by Principal/Senior Associate, Operations

We are seeking a highly skilled and experienced Assistant General Manager, Laundry to assist in overseeing the strategic and policy direction of our laundry plant and maintenance operations. The successful candidate will be instrumental in formulating and implementing operational policies to ensure excellence in quality management, cost management, customer satisfaction, business continuity, and safety management across our two facilities located in the East.

Key Responsibilities:

• Leadership - Manage and lead the team of plant and project managers to achieve operational deliverables including quality management, productivity improvement, cost efficiency and management, planned equipment maintenance and upkeep, and safe work practice and culture.
• Responsible for the development and certified training of staff within the laundry operations and maintenance teams to ensure that the unit can cater to changes in demand from the market and customers’ needs and requirements.
• Operations - Responsible for the production and operations of both laundry plants including ensuring the adequate supply of clean linens are produced and sent to customers on time with good quality that meets and even exceeds customers’ requirements.
• Responsible for the maintenance of laundry equipment and facilities in both plants.
  Responsible for developing detailed operational plans and contingency plans to ensure that customers’ needs are met in different operational parameters.
• Strategic Planning - Assist the company to be technically advanced and market leader in the laundry industry.
• Responsible for formulating strategies and policies for achieving customers’ KPIs on laundry operations including quality, quantity, and delivery timing fulfillment.
• Forward planning of operational framework taking into account changes in key landscape elements, e.g. technology and customers’ requirements.
• Innovation - To support innovation projects and implement new technology-based programs (lean operations, smart solutions) to improve the efficiency of the laundry cleaning operations.
• Budgeting - Develop and monitor budget and control expenses to achieve acceptable profitability.
• Stakeholder Management - Build collaborative relationships and have regular communication platforms with key stakeholders including customers, and suppliers, to achieve operational deliverables.
• Be the key contact person and interface with stakeholders.
• Others - Undertake any other tasks or duties as assigned.

Requirements

• Educational Background: A degree in any field is desirable.
• Experience: A minimum of eight years in a managerial role within an operational setting is required, with a preference for those with a background in the laundry sector.
• Technical Knowledge: Must possess a thorough understanding of production processes and operational management. Familiarity with laundry-related equipment, machinery, and chemicals used in washrooms is essential.
• Communication Skills: Demonstrates outstanding communication and interpersonal abilities, capable of fostering strong relationships and rapport with team members at all levels, as well as with clients.
• Work Ethic: The ability to operate autonomously and adapt to a dynamic, high-pressure work environment is crucial.
• Adaptability in Controlled Environments: Must be adept at navigating the unique challenges of working in a prison setting, balancing efficient commercial production with stringent security measures.

Job Purpose

The successful incumbent will assist the Assistant Director (Programme)/ Lead Case Manager in the execution and oversight of the programming aspect for Residents emplaced at the HWH and ensure that all programmes carried out are in line with the philosophy of the HWH as well as its mission, vision and core values

Major Duties and Responsibilities

• Assist the Assistant Director (Programme) / Lead Case Manager to deliver relevant rehabilitation and reintegration programmes to ensure that Residents are kept meaningfully engaged during their stay at the HWH.
• Monitor and maintain programme integrity so as to ensure that programmes/sessions are delivered to achieve the best intended outcome.
• Provide case management to Residents assigned under their care. This includes assisting Residents in working out their needs and providing timely and relevant Information & Referral (I&R) to link Residents and their families to appropriate services and assistance.
• Discuss and work with Residents on their accommodation, conduct and employment matters during HWH phase. This includes conducting home visits (when applicable), job site visits and monthly employment checks with employers to follow up on the Residents’ performance at work.
• Conduct and facilitate group psychology-based correctional programme(s) with Residents undergoing the Community Based Programme (CBP) at the HWH.
• Plan, organise and implement (and/or guide Residents to carry out) outreach activities and events. This involves, but not limited to, working with programme providers and managing volunteers.
• Responsible for Residents’ safety when Residents are engaged in group activities and events organised by the HWH.
• Track and evaluate the Residents’ progress during their stay at the HWH. This includes involvement in case discussions among the HWH Programme Unit and case conferences with the relevant SPS officers.
• Manage Residents’ case files and ensure that all case information and relevant documents are completed and updated regularly.
• Compile relevant details and provide timely updates (e.g. Residents’ progress update and attendance for sessions/activities and events etc.) for various reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Assistant Director

(Programme) / Lead Case Manager

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.

The successful incumbent will support the Senior Manager in managing the stores' inventory and daily production in YR Bakery.

Roles & Responsibilities

• Monitor and maintain accurate inventory levels through regular stock checks, reconciliation processes, and effective inventory storage control measures.
• Plan with bakers to manage the scheduled retrieval of stocks from storage space to the Bakery production floor.
• Coordinate with Supply Chain and bakers’ team to manage timely stock replenishment.
• Maintain and organize an efficient storage space to facilitate easy access and retrieval of products.
• Implement safety measures and ensure compliance with storage guidelines.
• Communicate effectively with the team to address inventory-related issues and coordinate follow-up actions.
• Supervise daily bakery operations to ensure processes are adhered to, ensure quality inspections, and timely/accurate delivery to customers.

Requirements

• Higher Nitec/Diploma in Logistics/ Manufacturing/ Food & Beverage Operations.
• Possess relevant work experience in inventory management or operations roles (preferably in the F&B industry)
• Proficient in Microsoft Office.
• Good communication and interpersonal skills.
• Ability to multitask and work independently in a fast-paced environment.
• Good knowledge of food handling, food safety & hygiene standards.
• Work Location: Changi Prison

The successful incumbent will be responsible for ensuring kitchen operations run on optimal equipment health for the supply of daily meals to Prisons. He/she will provide planning support to ensure the smooth execution of facility services in line with workplace safety standards and is responsible for the equipment and facilities in the kitchen, ensuring that they are maintained, serviced & repaired for the efficient operation of the 3 kitchen workshops.

Roles & Responsibilities

• Manage and directly supervise maintenance contractors in administering the preventive and recovery maintenance programme for kitchen equipment daily.
• To ensure the availability of equipment for production through preventive maintenance and scheduled maintenance. Examples of equipment, Combi oven, Tilting Pan, Ware wash machine.
• To improve the equipment efficiency, safety, and output quality by carrying out appropriate modifications for the machinery or changing some repair and maintenance methods and procedures.
• To perform maintenance and repair of equipment and troubleshoot equipment’s faults.
• To prolong the life span of equipment or expensive parts by proper regular preventive maintenance.
• To be responsible for the safety of maintenance staff.
• Maintain all workshop tools and equipment in an orderly manner.
• To maximize production capacity, productivity, and quality.
• In addition to equipping inmates with technical skills, cultivate the right values, attitudes, and positive mindsets.
• Plan, liaise, and provide direct supervision for tasks assigned to contractors during kitchen closures.
• Work with maintenance contractors to ensure proper storage, inventory, and adequate stock level is maintained for spare parts.
• Coordinate with Kitchen Operations for the conduct of monthly facility services such as kitchen cleaning, pest control, and floor/grease trap cleaning.
• Work with contractors to troubleshoot maintenance-related issues and provide remedial recommendations.
• Ensure contractors comply with Prison’s security regulations for the management of tools and adherence to workplace safety protocols.
• Facilitate Workplace Safety and Health monthly inspections and jointly follow through with Kitchen Operations on recommendations provided by WHSO.
• Ensure proper follow-up and record keeping for quotation of spare parts, service reports and timely and accurate submission of monthly invoices.
• Work with maintenance contractors to submit the annual conditional assessment and monthly overall health status of kitchen equipment.
• Raise requests and draft equipment specifications by liaising with vendors/contractors for new equipment or spare parts purchases.
• Conduct administrative support for maintenance-related functions.

Requirements

• Diploma in electronics, electrical or mechanical engineering, or ITC in electronics
• 2-3 years of experience in similar roles and industry
• Experience in managing multiple groups of contracted vendors.
• Knowledge of kitchen equipment and facilities management, welding, and Cooling system preferred
• Troubleshooting electrical, mechanical, electronic, and related problems and being able to read all the above drawings
• Preferably know how to read Auto-Cad and Line Drawing
• Able to work in a fast-paced and restricted work environment
• Able to understand electrical and mechanical systems
• Proficient in Microsoft Office
• Good communication and interpersonal skills
• Work Location: Changi Prison

The successful incumbent is responsible for the overall management of YRI bakery and oversees the marketing & sales, customer engagement, and operations to drive revenue generation and business development.

Key roles & responsibilities include but are not limited to:

• Plan and execute new businesses to ensure that the business remains viable and financially strong.

• Provide guidance to strengthen marketing and sales plans and implement Go-to-Market (GTM) strategies in meeting revenue and profitability for the unit.

• Oversee production planning to achieve deliverables and targets for the Bakery.

• Implement plans to deal with contingency and other operational challenges to ensure business continuity.

• Review and improve efficiencies to increase productivity, reduce wastages, and manage operating costs.

• Ensure robustness and strict compliance with Food Safety and Workplace place safety regulations and standards.

• Oversee quality management, controls, and improvements to the Bakery’s production.

• Oversee and review preventive maintenance regime to manage optimum conditions and shelf-life of bakery equipment.

• Oversee regular customer feedback and surveys and develop improvement plans to address key gaps in services and products.

• Plan the annual budget, review Bakery’s financial performances, and adjust the operational budget to promote profitability.

• Plan and implement inmate skills training aimed at inculcating positive work ethics and providing them with market-relevant skills for eventual employment upon release.

• Develop staff competencies in meeting the company’s objective and future plans.

A suitably qualified candidate possesses:

• A degree preferably in Business Management or Marketing;
• At least 5 years’ experience in a Management position within the Food industry;
• Demonstrated good business and financial acumen including planning and cost control capabilities;
• Demonstrated ability to work cross-functionally within the group to drive business growth;
• Strong leadership skills in developing teams;
• Strong organizational, communication, and critical thinking skills;
• Good IT knowledge and proficiency in Microsoft Office Applications and
• Is passionate about providing incarcerated inmates with vocational and employability skills, as well as inculcating positive work ethics in them through employment opportunities

Job Description & Requirements

The successful incumbent is responsible for the supervision of maintenance, servicing, and repair of all machines in the laundry plant, recycle plant, and boiler room. He/she will ensure periodic maintenance, servicing, and timely repair & restoration of the machines for the smooth running of the laundry operations.

Responsibilities

• To ensure the availability of machines for daily production through preventive maintenance and scheduled maintenance. Examples of machines are laundry machines, low-tension switch gears water pumps, air compressors, boiler systems and recycle plant.
• To improve the machine efficiency, safety, and quality output by carrying out appropriate modifications for the machinery or changing some repairing and maintenance methods and procedures.
• To perform maintenance and repair of machines and troubleshoot machines' faults.
• To prolong the life span of machines or expensive parts by performing regular preventive maintenance.
• To be responsible for the safety of maintenance staff.
• To supervise and ensure contractors adhere to the safety regulations and prison rules and regulations.
• To supervise and ensure the timely completion of assignments by the contractors.
• Maintain all workshop tools and equipment in orderly manner.
• To ensure Workplace Safety & Health.
• To maximize production capacity, productivity and quality.

Requirements:

• Possess a Diploma in Electronics, Electrical or Mechanical Engineering, or ITC in electronics
• Boiler License Class 1 / 2 preferred
• Boiler experience in the laundry/linen services industry preferred
• Experienced in troubleshooting electrical, mechanical, electronic, pneumatic, and hydraulic-related problems, and is able to read all the above drawing
• Preferably know how to read Auto-Cad and Line Drawing
• Work Location: East-Loyang/Changi