About eGENTIC:

Welcome to eGENTIC – your global go-to for lead generation, shaking up the B2C scene! We're on the lookout for a standout individual to join our growing sales team and take charge of the Hong Kong & Taiwan markets. If you're an energetic professional ready to learn about the lead generation industry and make an impact, keep reading!

Job Description:

As the Assistant Sales Maestro for Hong Kong & Taiwan, you'll be a key player in steering our lead generation efforts in these regions. We're seeking someone with a passion for sales and a drive to learn and grow.

What We're Hunting For:

• A budding market expert adept at cultivating sales relationships with direct customers and advertising/media agencies, while also excelling in account management. Prepare to demonstrate your creativity, acquire the skills to craft compelling business presentations, and proficiently handle accounts that leave a lasting impression!
• A determined individual who is eager to connect with people, a prospecting enthusiast who can cold-call with finesse. You're excited about bringing in new business.
• A sales enthusiast with developing communication and negotiation skills. You'll be learning the ropes of closing deals, managing expectations, and solving problems like a superhero. You'll also be part of crafting country plans that contribute to sales growth.
• A reliable go-getter who takes ownership and is eager to work independently. Start identifying key prospects, contribute to the strategic sales approach, and let's talk about making a mark on the world!
• A team player who can collaborate with every function in the company, contributing to the success of the country team. You're not just a team member; you're ready to learn and be mentored, supporting your team to achieve greatness.

Qualifications:

• Hold a university degree or possess at least 2 years of working experience.
• A passion for navigating through Hong Kong & Taiwan
• Able to communicate effectively in the native languages of the regions. (To interact with our clients & business partners).
• Display enthusiasm for sales and business development, with a strong desire to learn and actively contribute towards achieving targets.
• A team player with the potential to build leadership skills over time.
• An eagerness to learn and apply strategic thinking to contribute to plans.
• Developing communication and interpersonal skills.
• Willingness to learn and problem-solving abilities.

What We Offer:

• A competitive starting salary with opportunities for performance-based bonuses.
• A supportive and collaborative work environment that encourages learning and growth.
• The chance to play a role in our Hong Kong & Taiwan market expansion.
• Exposure to a flexible hybrid work culture, recognizing your potential to shine both in and out of the "sales stage."

If you're a motivated, results-driven professional with a passion for the Hong Kong & Taiwan markets and sales, we want you!

Join eGENTIC and be part of an exciting journey delivering top-tier consumer leads to businesses in these regions. This opportunity is based in the heart of Singapore – let's create some excitement together!

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Simei

Work Service Area: Ang Mo Kio / Hougang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Below is the Brief/Broad JD:

• Assist in coordination for meetings, seminars, events and official functions
• Assist in admin functions
• Asst in project managements and marketing administrations

Requirements:

• Diploma or Degree Holder
• 3 years of experience as Admin Executive or in other relevant positions

For interested candidates, kindly send you resume to:

[email protected]

Only shortlisted candidates will be notified

Dianne Balmaceda Antonio
R1105287
BGC Group Pte Ltd
EA 05C3053

URGENT

Location : Lock Road

Position : Admin/Finance Support

Contract period : 6months (renewable till 31 Mar 26)

Responsibilities (not limiting to the below list):-

1. General office administration and support
   • Maintain inventory movement for publications and merchandise materials
   • Manage yearly publications consignment sales
   • Dissemination of marketing materials as required
   • Provide logistical support, for events or activities
   • Handle incoming and outgoing mails and courier
   • Maintain office stationery and pantry requirement
   • Maintain contact database and update library records
   • Maintains and update website, manage social media platforms
   • Responsible for crafting EDM or marketing materials (content management)
2. Finance support
   • Verification of procurement and payment requests
   • Perform Goods receipt note (GRN)
   • Prepare revenue and expenditure statements
   • Prepare Manage receivables from funding source

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills. Salary from $5000 - $6000 per month depending on qualification and relevant working experience.
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment.
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.

Location : Nanyang Link

Position : Temp Assistant Manager

Contract period : est to start by 22 Jan 24 - 6 months

Working hours : Mon - Fri

To provide timely assistance and support in the following, and other ad-hoc administrative duties as and when required by Division.

1. Overseeing lab activities in Physics & Applied Physics 3rd Year Undergraduate Teaching Lab which include:

• Schedule student experiments and viva, conduct student briefing.

• Schedule Teaching Assistants’ (TAs’) lab session duties, conduct TA briefing.

• Set up and maintain course website.

• Ensure experimental setup and lab consumables required for students’ experiments is adequate and in working condition. Take necessary actions and set up measures to minimize setup repairs.

• Provide instructions and guidance to students during lab sessions, troubleshooting of experimental setup if required.

• Plagiarism screening and investigation for student lab reports.

• Assist Faculty Coordinator in collecting student reports and consolidating scores.

• Ensure students follow the safety rules in the lab.

• Handle procurement of lab supplies and setups.

• Handle disposal of lab consumables and equipment, proper maintain of inventory documentation for finance and asset management purpose.

• Review of experiments, facilitate new experiment launch to revamp teaching labs.

• Conduct lab visits.

2. Running Division weekly seminars/colloquia and outreach events

• Create email announcements, digital and hardcopy posters.

• Update seminar and event webpage.

• Handle registration and attendance.

• Order caterings.

• Set up seminar and event venue.

Job Requirements:

• Bachelor’s Degree in Physics, Engineering or related field with laboratory experience. Salary range $3,500 to $4,500 per month depending on qualification and relevant working experience.

• Knowledge in experimental physics e.g. laser, optics, quantum, semiconductors and electronics etc.

• Possess good Microsoft office skills (Microsoft Word, Excel, Teams, PowerPoint, etc.)

• Willing to learn, have initiative and proactive

• Good communication skills for both oral and written

• Able to multitask and work independently

• Good team player

Location : Sherwood Road

Position : Temp Assistant Executive - Technical Cooperation Directorate

Contract period : Immediate (1 year)

Working hours

Monday to Friday: 8.30am to 6pm

Lunch Break: 1 hour

Job Responsibilities:

• Respond to email queries received via general mailbox

• Process visa applications for SCP participants

• Purchase air tickets for SCP participants

• Track and follow up on participants’ confirmation and flight details

• File and maintain hardcopy records

• Any other tasks as assigned by supervisor

Requirements and Skills

• Diploma or equivalent. Salary ranges from $2,200 - $2,400 per month depending on qualification and relevant working experience.

• Proficient in written and spoken.

• Adept at Microsoft Word, Excel and Outlook

• Good time management and multi-tasking skills

• Accuracy and good attention to details

• Ability to work under direction as well as independently

• Some admin experience is preferred

Job Description & Requirements

The Finance & Admin Executive is responsible in handling all day-to-day financial matters of Special Olympics Singapore, ensuring that proper accounting, reporting and governance is observed under standard Financial Reporting Standards. He/she is also required to provide administrative support to the Secretariat and the Board members, where necessary.

Key Responsibilities:

Accounts

1. Assist the Executive Director (ED) in preparing monthly income & expenditure reports

2. Reconcile monthly banking statements with invoices, payment vouchers, donations

3. Prepare staff monthly payroll, bonuses and claims for approval & processing.

4. Perform daily finance transactions and functions, (AP, AR, GL, Bank reconciliation etc.) in accounting software to ensure accuracy and completeness of accounting records.

5. To maintain a filing system of accounting record with proper supporting documents, verifying and posting accounting transactions while maintaining confidentiality.

6. Perform bank transactions when instructed

7. Prepare tax deductible receipts and official receipts

8. Help to prepare grant applications and generate reports for submissions

9. Manage and coordinate with external and internal auditor for audits and checks where applicable.

10. Periodic budget monitoring

11. Assist with any other task that may be assigned by ED

Administration

1. Provide assistance to the ED and other team members on office administrative matters.

2. Attend meetings, record and prepare minutes when assigned as the Secretariat to special projects e.g. Board meetings, Annual General Meeting, Extra-Ordinary Meeting, Committee Meetings, etc.

3. Maintain a proper filing system for correspondence and other documents

4. Assist with product & service procurement process (e.g. invite to quote/tender, and summarise, quotations)

5. Undertake routine correspondence and compile/ prepare draft reports

6. Maintain records of employees’ annual leave and medical leave

7. Oversee the inventory & maintenance of office equipment

8. Attend and assist SO Singapore activities/ events and other public awareness projects or invitations events, even outside office hours or on public holidays

9. Assist with any other task that may be assigned by ED

2. SKILLS

Microsoft Office Virtual Desktop Interface, Microsoft words, excel, MYOB and Quickbooks

Accounting and Financial reporting

Prior experience with Sports association / non-profit / charity will be advantageous

3. KEY INFORMATION

Minimum Years of Experience: Min 3 / Open to Fresh Grad

Employment Type: Full Time

Minimum Qualification Level: Minimum Diploma / Degree in Accountancy from a recognised institution or equivalent professional qualifications (ACCA)

Field of Study: Finance, Accounting or a relevant field

4. REQUIREMENTS

1.Hands-on experience with accounting software, like MYOB or Quickbooks

2.In-depth knowledge of financial regulations and accounting processes.

3.Good understanding of bookkeeping procedures

4.Advanced knowledge of MS Excel (creating spreadsheets and charts and using financial Excel functions)

5.Strong analytical, organizational and time management skills.

6.Meticulous and able to maintain confidentiality

7.Assist in problem solving, recommend improvements on the process flows and controls

8.Able to work both independently and deadline oriented

Responsibilities:

• Handling AR and AP functions like data entry, processing payments and bookkeeping.
• Assist in all the daily administrative work include duly issue of invoices, quotation, collection of payment, filling, etc.
• Assist in preparing and generating monthly financial statements and supporting documents.
• Assist in preparing quarterly GST report.
• Handling HR related matters, staff claims, etc.
• Other ad hoc duties assigned.
• Only Malaysian & Singaporean will be shortlisted

Requirements:

• Minimum Diploma in Administrative/ Accounting or equivalent qualification.
• At least 2 years of bookkeeping experience.
• Previous bookkeeping experience in Construction industry advantageous.
• Proficient in Microsoft Office (Word/ Excel/ PowerPoint)
• Analytical and hands-on team player.

Job Description

• Assist the Project Manager in administrating documents, purchase orders at site site office ;
• Provide admin duties and clerical supports to site personnel ;
• Liaise closely with head office for necessary documentation ;
• Other ad-hoc duties as assigned

Requirements

GCE 'O' / 'N' Level ;

Proficient in MS Office.

• Engage Business on HR matters including manpower planning, budgeting, performance discussions and staff issues.
• Work with Business on manpower planning and structural changes during financial year.
• Review and plan manpower requirements and HR-related costs during the annual budgeting cycle
• Engage Business on staff issues pertaining to confirmation and performance reviews, grievance and exit management.
• Participate and value-add in performance management discussions with Business.
• Provide corresponding analysis and projections vis-a-vis HR reporting metrics
• Manage the end-to-end recruitment process to maintain staffing level to meet business needs.
• Manage recruitment process from attraction, selection, interview and appointment to maintain the staffing level for different level of hires. This includes working with different organizations on the secondment of key personnel to the division(s)
• Support in day-to-day HR operations including but not limited to on-boarding, confirmation, off-boarding.
• Address and provide advice to Business and staff on HR related queries and issues.
• Work with HRP Support team on HR administration and operational matters such as the processing of on/off boarding, transfers and staff confirmation.
• Conduct regular policy and process reviews across various spectrums of HR, where applicable; and where required, work with colleagues in their areas of expertise.
• Build and foster a culture of employee engagement to reinforce the organization’s business strategies and culture for continuous growth and improvement.

Requirements:

• Degree in Business or related field.
• Minimum of 6 years of relevant experience
• Able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. ​ In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Provide administrative support to a Service Point, such as service/programme administration, documentation and data administration, and facilities administration as well as assist in other administrative matters related to corporate services.

Front Desk Administration and Secretariat Support: 

• Greet and attend to public walk-ins. This may include administering visitor logbook and badges, notifying relevant colleagues or re-directing public to appropriate resources
• Answer, screen and route incoming phone calls to relevant parties, taking down phone messages, checking of incoming phone messages and emails
• Attend to enquiries and feedback and where necessary, consult manager/supervisor on appropriate response or follow -up
• Handle courier/express mail services upon request, mailing of letters, checking of mailbox and dissemination of mail to relevant parties.

Facility and Operations Administration:

• Ensure reception and meeting rooms readiness/cleanliness at start and end of the day
• Ensure upkeep, cleanliness and maintenance of the facilities. This includes liaising with vendors on maintenance matters, upkeep of first aid supplies and fire-fighting equipment
• Plan and conduct workplace safety exercises (e.g. fire drills) in accordance with safety guidelines and regulations

Programme and Data Administration:

• Work with relevant programme managers for back-end programme administration and implementation coordination and support
• Upkeep of relevant databases within the Service Point, including the use of shared IT platforms for centralised depository of documents
• Support in collation of data and statistics for programme and services reporting and publication content generation
• Assist in implementation of personal data protection policies and measures in daily operations.

Procurement and Financial Administration:

• Manage the procurement and replenishment of office required stationery and supplies
• Process accounts payable and receivable, putting up purchase and payment requisitions on financial system, as well as month-end reconciliations
• Support in administering sponsorships and donations, including liaising with external partners where needed and proper record-keeping for audits
• Ensure that physical fixed assets tally with the fixed asset records maintained in HQ-Finance's financial system and assist in asset counting when required.

HR Administration:

• Provide support in recruitment activities, where needed
• Provide support in the on-boarding and off-boarding of staff / interns, where needed
• Assist in the administration and tracking of training applications and plans of the staff in the Service Point, raising training-related purchase and payment requisitions on financial system.
• Coordinate Service Point/Group/Organizational events/meetings etc., participation and distribution of organisational collaterals for staff.

• Min 'O' levels

Requirements: 

• At least 1-2 years of relevant experience
• Strong administrative skills
• Good customer service orientation
• Good communication skills, both oral and written
• Proficient in MS Office/Office 365

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities

• Assist Hotel Manager in daily operations of hotel

• Assist Hotel Manager to manage and supervise all hotel staffs and to manage schedules and shifts

• Inspect guest room, lobby and public areas to maintain cleanliness

• Assist overall smooth running of the Hotel on a day-to-day basis by ensuring that all hotel operational procedures and service standards are maintained.

• Assist to achieve the sale objectives on a monthly, quarterly and yearly basis

• Assist to manage and monitor hotel expenses

• Assist to manage and track hotel inventory

• Suggest and implement new ideas

• Ensure safety and adherence to rules and regulations

• Attend to guest queries and resolve guests’ feedback and issues

• Attend to guest queries and resolve guests’ feedback and issues

• Any other ad-hoc duties assigned

Requirements

• Minimum Diploma in Tourism / Hospitality / Hotel Management; with minimum 2 years of relevant working experience leading a team in Front Office

• Possesses good communication and interpersonal skills, customer service-oriented, with a good and approachable personality

• Bilingual in English and Mandarin (written & spoken)

• Guest-focused with passion for delivering service excellence

• Dynamic and positive attitudes

• Good people management skills

• Good team player

1. Provide the general day-to-day administration functions and duties.

2. Assist in coordinating meeting, taking meeting minutes, following up on action tasks and deliverables.

3. Support corporate secretarial duties.

4. Support in audit includes liaise and coordinate with related sections.

5. Support insurance matters.

6. Perform any others duties as assigned.

Job Requirements:

1. At least Diploma in Business Administration, or Accounting or any others equivalent qualification or related field.

2. Proficient in MS Office applications

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Admin cum Personal Assistant to Director

• Working Location: Farrer Park
• Salary: $2,500 - $3,800
• 5 Days Role 9am-6pm

Job Summary:

• Responsible for manning the reception area by providing timely and efficient services to visitors and employees. Last but not least, provide support to Director.

Job Scopes:

• Efficient and professional office services are provided by the office management office or service providers and the reception area and its surrounding common facilities are kept clean and tidy.
• The meeting rooms have all the necessary equipment and they are well maintained.
• Manage and update information in all databases, corresponding it to the shared database (CMS, TMS etc)
• Provide support to Director

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are an Immigration consultancy firm based in Singapore, and we are looking for an Administrative & documents support executive to join our growing organization. In this position, you will be tasked to support our documents team.

The incumbent is responsible for providing administrative/document support and ensuring efficient day-to-day operations of clients' documents requirements for various immigration needs.

• Assist in providing all client's related document support and administrative matters to the documentation team.
• Perform data-entry and maintain efficient filing system for all documentations
• Assist in the writing of documents and letters
• Ensuring documentation standard for the purpose of immigration matters.
• Strong follow up skills and liaising with internal stakeholders/clients in regard to documents for immigration matters.
• Meticulous and detail oriented individual will be most preferred.

5 days work week, Monday to Friday, 9am- 6pm.

Interested applicants may Whatsapp 88098851 with your updated resume.

*Only shortlisted candidate will be contacted.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Professional development
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• 13th month salary
• Performance bonus
• Yearly bonus

• Attend to all in-coming calls on sales enquiries
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Process sales orders, schedule onsite installations, and implementation
• Assist and coordinate scheduling onsite installations
• To work closely with Sales and Technical team
• Any other related administrative duties as assigned by superiors

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

• Data entry
• Assist with account opening administrative work
• Open, staple, sort and scan forms in mailroom
• Administrative support for daily operations.

Requirements

• No experience required as training will be provided
• Able to commence work within short notice

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

Job Description

• To provide Support full spectrum finance duties, including but not limited to procurement, payments, accounts receivables
• To provide grant management administration, such as grant claims, progress report’s financial reporting and other grant variation request.
• To provide administrative support, such as assets management, filing, phone enquiries, mails collections, stationery orders, etc
• To provide finance and administrative support for Annual Meeting and assist in pre and post event activities
• To assist in other finance or administrative functions as and when required by team

Qualifications

· Diploma/ Degree in Administration, Accounting or Finance, and minimum 2 years of work experiences

· Positive working attitude

· Good organization and communication skills

· Experience in SAP HANA, Ariba

· Good knowledge of Microsoft Office application like Excel, Word, Teams, DocuSign and online communication application is an added advantage

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Admininstrative Assistant - 1 year Contract PFD

Job Description

1. Support policy fulfilment for all Commercial Lines policies.
2. Process new policies, renewal policies and endorsements within stipulated service standards including policy turnaround time and accuracy in policy documentation.
3. Undertake checker and approver roles within delegated authority.
4. Participate in User Acceptance Testing for system enhancements, process improvements and defects.
5. Assist on any other duties and activities when required.

Job Requirement

1. Diploma holder in any discipline.
2. Proficient in Microsoft Word and Excel.
3. Possess good time management skills, strong ability to perform under pressure and extremely adaptable to changes.
4. Highly organized with a keen eye for details, good communication and interpersonal skills.
5. Has high level of integrity, ownership and teamwork spirit.

Job Scope:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Proper maintenance of patients' records

Requirements

• Min N Levels/O Levels/NITEC / A Levels/Dip in any courses
• No exp needed, Training provided
• Able to start work immediately

Interested candidates, please send your updated resume to [email protected]

Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter Ref code: #HKH