Total 25 Manager brand executive job vacancies in PAS-Bukit Timah CC

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Job Title: Ecommerce & Marketing Assistant Manager/ Executive (ID8121)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4000 - $4500

Job Description:

Trade Marketing Support

Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
Develop advertising materials for POSM, digital and social media channels.
Assist in creating sales support materials and retail in-store promotions.

2. Retail Marketing for offline Gourmet Retail Shop and online QB Food Eshop

Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and QB Food online store to meet assigned sales target.
Plan weekly promotions for Gourmet retail shop and QB Food online store (including selecting right mix of products and setting pricing).
Assist in overseeing retail merchandising efforts for optimal product display and sales.

3. Marketing Apps Maintenance

Support marketing team to maintain and update mobile apps, and platform optimization.
Monitor and troubleshoot app performance issues for optimal functionality.
Collaborate with UX/UI designers to enhance user interfaces and overall user experience.


Requirement:
• Minimum Diploma holder in Sales & Marketing /Business Development or related discipline.
• At least 1 years of experience in e-commerce/retail background.
• Strong understanding of digital marketing, ecommerce platforms, order management systems, and fulfillment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing and marketing automation.

Join our clients team as a Regional Sales Manager and take your sales career to new heights!

As a Regional Sales Manager, you will play a vital role in driving business growth and expanding our client's customer base. You will be responsible for developing and maintaining strong relationships with key accounts, identifying new business opportunities, and achieving sales targets within the assigned region.

We are seeking a highly motivated and results-oriented individual who thrives in a fast-paced and competitive sales environment. The ability to effectively communicate, negotiate, and build rapport with clients is essential.

If you are a driven sales professional with a proven track record of exceeding targets and a passion for building and maintaining customer relationships, this role is perfect for you.

Responsibilities:

• Create and implement sales strategies to drive business growth and achieve sales targets.
• Develop and maintain strong relationships with key accounts.
• Identify new business opportunities and convert them into sales.
• Provide exceptional customer service and support to clients.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Stay up to date with industry trends and competitor activities.

• Minimum of 2-3 years of experience in sales.
• Proven track record of exceeding sales targets and driving business growth.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated and results-oriented.
• Ability to travel within the assigned region.
• BSc or MSc degree, preferable Mechanical Engineering.

• Salary based on experience
• Discretionary bonus
• Permanent Position

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, social origin, political opinion, or any other status protected by applicable national laws.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across Asian countries.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals, in accordance with applicable national laws. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at [email protected].

Compensation Information

For client positions, compensation information will be provided in accordance with applicable national laws. When required by law, salary information will be included in job postings or shared during the interview process. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws

Both Keller Executive Search and our clients comply with national and local laws governing nondiscrimination in employment in the countries where we operate. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic as defined by applicable national laws.

Privacy and Data Protection

We process personal data for recruiting and employment purposes in accordance with applicable data protection laws in each country where we operate. For more information, please review our Privacy Policy at www.kellerexecutivesearch.com.

Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

Country-Specific Information

Employment laws and practices can vary significantly across Asian countries. We comply with all applicable local laws and regulations regarding employment practices in the areas where we operate. Specific information relevant to your country will be provided during the application process.

Additional Considerations

1.     Language: Where required by local law or where it significantly enhances accessibility, we will provide key employment information in relevant local languages.

2.     Cultural Sensitivity: While maintaining our commitment to equal opportunity and non-discrimination, we respect the cultural diversity across Asian countries and strive to balance international best practices with sensitivity to local customs and norms.

3.     Work Authorization: Compliance with local work authorization requirements is essential. Please be prepared to provide necessary documentation as required by national laws.

Veteran Status

In countries where applicable, both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with relevant laws regarding veteran employment.

Genetic Information

In accordance with applicable laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Additional Assistance

If you need further assistance to fully engage in our application process, please contact [email protected].

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within Asia.

Join our clients team as a Regional Sales Manager and take your sales career to new heights!

As a Regional Sales Manager, you will play a vital role in driving business growth and expanding our client's customer base. You will be responsible for developing and maintaining strong relationships with key accounts, identifying new business opportunities, and achieving sales targets within the assigned region.

We are seeking a highly motivated and results-oriented individual who thrives in a fast-paced and competitive sales environment. The ability to effectively communicate, negotiate, and build rapport with clients is essential.

If you are a driven sales professional with a proven track record of exceeding targets and a passion for building and maintaining customer relationships, this role is perfect for you.

Responsibilities:

• Create and implement sales strategies to drive business growth and achieve sales targets.
• Develop and maintain strong relationships with key accounts.
• Identify new business opportunities and convert them into sales.
• Provide exceptional customer service and support to clients.
• Collaborate with cross-functional teams to ensure customer satisfaction.
• Stay up to date with industry trends and competitor activities.

• Minimum of 2-3 years of experience in sales.
• Proven track record of exceeding sales targets and driving business growth.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Self-motivated and results-oriented.
• Ability to travel within the assigned region.
• BSc or MSc degree, preferable Mechanical Engineering.

• Salary based on experience
• Discretionary bonus
• Permanent Position

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement

Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, social origin, political opinion, or any other status protected by applicable national laws.

Commitment to Diversity

Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across Asian countries.

Reasonable Accommodations

Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals, in accordance with applicable national laws. We engage in an interactive process to determine effective, reasonable accommodations. If you need assistance or an accommodation, please contact us at [email protected].

Compensation Information

For client positions, compensation information will be provided in accordance with applicable national laws. When required by law, salary information will be included in job postings or shared during the interview process. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws

Both Keller Executive Search and our clients comply with national and local laws governing nondiscrimination in employment in the countries where we operate. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment

Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic as defined by applicable national laws.

Privacy and Data Protection

We process personal data for recruiting and employment purposes in accordance with applicable data protection laws in each country where we operate. For more information, please review our Privacy Policy at www.kellerexecutivesearch.com.

Pay Equity

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

Country-Specific Information

Employment laws and practices can vary significantly across Asian countries. We comply with all applicable local laws and regulations regarding employment practices in the areas where we operate. Specific information relevant to your country will be provided during the application process.

Additional Considerations

1.     Language: Where required by local law or where it significantly enhances accessibility, we will provide key employment information in relevant local languages.

2.     Cultural Sensitivity: While maintaining our commitment to equal opportunity and non-discrimination, we respect the cultural diversity across Asian countries and strive to balance international best practices with sensitivity to local customs and norms.

3.     Work Authorization: Compliance with local work authorization requirements is essential. Please be prepared to provide necessary documentation as required by national laws.

Veteran Status

In countries where applicable, both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with relevant laws regarding veteran employment.

Genetic Information

In accordance with applicable laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws

Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Additional Assistance

If you need further assistance to fully engage in our application process, please contact [email protected].

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within Asia.

Job Title: Corporate Secretary Executive (Senior/Assistant Manager) (ID1538)
Location: Telok Ayer, walking distance from MRT
Working Hours: Mon to Fri 9am to 6pm
Salary: $3200 - $3800

Benefits:
• Performance bonus will be considered (average: 2 months for past a few years)
• Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years
• Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)


Job Responsibilities:
• To provide full suite of corporate secretarial related services (e.g., incorporation of company, change of company officers and share transfers)
• Manage a portfolio of clients in providing corporate secretarial services
• Handling submission of ACRA & IRAS transactions
• Preparing Directors/Shareholders resolutions, Extraordinary / Annual General Meetings Minutes, relevant statutory forms and other related documents for on-going corporate secretarial matters.
• Provide advice on compliance requirements, corporate governance and corporate secretarial matters
• Ensure that secretarial files and statutory records are properly updated and maintained
• Performing Onboarding / Ongoing Due Diligence Check on new and existing clients
• Liaise with statutory bodies, banks and other third-party business partners as and when required
• Handle work pass application for clients’ expatriate staff
• Review/Prepare financial statements in XBRL format.
• Any other corporate and ad-hoc jobs as required

Job Requirements:
• Diploma/Advanced Diploma/Degree in relevant field, Business Administration, Business Management or Law Holding or currently pursuing corporate secretarial qualification / compliance background would be an advantage.
• A meticulous, organized and proactive individual who is able to work independently.
• Multi-task and work under tight timelines.
• At least 2 years’ relevant corporate secretarial experience is required
• Someone who is looking for long-term career growth prospect

Position Overview: Home-grown Company dealing in Marine Fire Protection Systems and Automation Services are currently seeking a proactive and experienced Sales Manager/Senior Sales Executive for a full-time on-site position based in Singapore. The Sales Manager/Senior Sales Engineer will play a pivotal role in overseeing various aspects of sales operations, including technical sales, technical support, customer service and sales initiatives.

Responsibilities:

• Promote all services that the company is offering.

• Develop long-term relationships with clients, through managing and interpreting their requirement

• Marketing activities by attending trade shows, conferences, and other marketing event

• Meeting with customers, shipyards, and Naval Organizations for to follow up on ongoing and new inquiry

• Mainly canvassing for sales from Ship Manager and Owners. Prepare quotations and follow up to the customer's PO and other duties assigned.

• Work with technical staff and other internal colleagues for project and service works to meet customer needs.

• Conduct marketplace intelligence and monitor market trends and competitor activities to identify opportunities and threats.

• Continue to develop existing clientele with new quality clients and identify possible clients that might benefit and can contribute to the company’s growth and further success

• Manage clients and ensure they are highly satisfied with offered services

• Achieving targets and company growth

• Any other ad-hoc duties

Requirements:

• To have diploma and min 3-5 years sales experience in marine industry in Singapore and knowledge of Marine Products is preferred

• Strong understanding of technical concepts and the ability to communicate them effectively.

• Excellent communication, negotiation, interpersonal and presentation skills (verbal & writing).

• Ability to work independently and as part of a team.

• Willingness to travel as and when needed.

• Strong commercial acumen, the ability to converse and influence decision makers

• Good network of operations people in shipping companies will be a strong advantage

• Self- starter, pro-active and result oriented with a hunger for success

• Ideal position for a candidate who is ambitious and prefers to work in an independent home-grown environment.

Job Description

Responsibilities:

• Handle checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.
• Attend to guests’ needs and enquiries.

Requirements:

• Candidate with at least a Diploma or equivalent qualifications.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably supervisory experience in Customer Service or equivalent
• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays
• Candidates with servicing experience are also welcomed to apply.
• Uniform and Staff duty meal will be provided

Job Description: Global Brand Communications and Digital Marketing Manager

Overview:

We are seeking a dynamic and experienced individual to join our team as the Brand Communications and digital marketing manager. This pivotal role will be reporting directly to the Group Chief Marketing Officer (CMO) and will operate from our global head office. As a Singapore-registered startup company, we are at the forefront of revolutionizing the future of new energy-intelligent complete logistics chains with our innovative electric vehicles and services, spanning from intercity heavy-duty trucks to last-mile delivery vans. The ideal candidate will possess extensive automotive industry experience, preferably in B2B settings, and will play a crucial role in shaping our brand identity and driving engagement across various digital platforms.

Responsibilities:

Develop Brand Guidelines: Craft comprehensive brand guidelines that encompass our brand values, voice, tone, and visual identity. Ensure consistency across all communication channels.

Brand Training: Conduct training sessions to educate internal stakeholders on brand guidelines, ensuring alignment and understanding across departments.

Brand Management: Oversee all aspects of brand management, including setting up brand positioning, defining brand frameworks, and monitoring brand perception.

Communication Guidelines: Establish communication guidelines for both internal and external use, ensuring clarity, consistency, and effectiveness in messaging.

Website Optimization: Review and optimize our website to enhance user experience, drive engagement, and align with brand objectives. Utilize experience in website development to implement necessary changes.

Social Media Content Creation: Create compelling content for social media platforms, tailored to our target audience and aligned with brand messaging. Drive engagement and foster community growth through impactful storytelling.

Social Media Management: Manage our social media channels, particularly focusing on B2B industry engagement. Implement strategies to increase followers, drive traffic, and generate leads.

Community Building: Utilize hands-on experience to build and nurture online communities around our brand, fostering meaningful interactions and engagement.

Digital Campaign Management: Plan, execute, and optimize digital campaigns across various platforms. Utilize data insights to analyze campaign performance and make informed decisions.

Data Analysis: Utilize analytical tools to track and analyze the performance of digital campaigns, social media activities, and website metrics. Generate reports and insights to inform future strategies.

Requirements:

· Proven experience in brand communication, social media marketing, and content creation.

· Strong understanding of brand management principles and practices.

· Proficiency in website development and optimization.

· Hands-on experience in managing social media accounts and building online communities.

· Excellent communication and interpersonal skills.

· Ability to think strategically while also being detail-oriented.

· Strong analytical skills and proficiency in data analysis tools.

· Extensive automotive industry experience, preferably in B2B settings.

· Sufficient level of proficiency in Adobe design software for creating engaging visual content across various digital platforms.

Academic Qualification:

• Min. 'A' Levels / Diploma equivalent, Degree is an advantage

Working Experience:

• Minimum 2 years of working experience (fresh grads may apply)
• Handle and manage tender submission via portals such as GeBIZ (Govt), SESAMi, Zycus, Ariba, etc
• Meet deadlines for tender submissions
• Good knowledge of MS Office apps

Others:

• Good team player
• Able to handle documents professionally and confidentially
• Produces meticulous and systematic work quality
• Able to manage stress of concurrent submissions
• Able to work from home and office as and when required
• Able to commence work in short notice
• Only Singaporean / PR may apply

Job Title: Guest Experience Executive / Assistant Manager (ID8165)
Location: Clarke Quay, Singapore
Working Hour: Monday – Friday 9am – 6pm
Salary: $2800 - $4000

Job Description:
• Proactively monitor and address customer grievances, issues and trends across various online platforms to develop strategies to drive a high standard of customer satisfaction.
• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.
• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.
• Track and measure the impact and success of reputation management campaigns using relevant metrics and analytics tools.
• Develop and implement effective CRM campaigns to promote a positive online reputation, including setup, deployment, delivery reporting, and performance analysis.
• Monitor and analyse customer feedbacks, reviews and sentiments from all touchpoints to identify insights and actionable improvements to increase customer loyalty.
• Provide weekly reports on review trends, feedbacks, service recovery, and actionable recommendations.
• Offer prompt and accurate responses to customer inquiries via email, social media, and phone.
• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.
• Collaborate with internal stakeholder teams to address and prevent recurrent issues.
• Oversee the timely production and distribution of marketing materials.
• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.
• Prepare materials for meetings, ensuring the CEO is well-prepared.
• Handle confidential information with the utmost discretion and professionalism.
• Undertake marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports and upkeep marketing assets inventory.
• Prepare and present monthly customer service reports on feedbacks, GEI and NPS scoring.

Requirement:
• Demonstrable experience in guest relations and online reputation management, ideally within the hospitality or service sector.
• Knowledge and prior experience with online reputation management tools.
• Exceptional written and verbal communication and interpersonal skills.
• Proven ability in problem-solving, maintaining a customer-centric approach and exceeding customers’ expectations.
• Able to manage stressful situations with poise and professionalism.
• Proficiency in PowerPoint and Excel.

We are an interior design firm specializing in high end residential design.

We are looking for a resourceful, numerate, multitasker to be the right hand to our CEO.

The candidate should be equally comfortable liaising with our high-end client base as well as coordinating/ directing our contractors. Ours is a fast paced, dynamic environment. We are a closeknit friendly team and we are looking for someone who can support our existing operations and help us develop further.

Job Description & Requirements:

This is not a design role and the candidate does not require any design experience but an interest in design and the home is essential to be able to support the design team.

Responsibilities include but not limited to:

· Liaise with vendors, suppliers, contractors

· Project purchasing

· Logistics and Inventory management

· Sales Admin & Office Admin

· HR Coordination

· Liaise with/ support the finance team

· Liaise with outsourced IT

· Business Development

· Events organization

Skills and experience required:

· Possess at least a Degree/Diploma

· Minimum of 5 years’ relevant experience

· Strong Experience in project purchasing, sales admin support, general office management functions are required

· Well versed with MS Words, Excel, PowerPoint and Outlook is a must. Familiarity with HR and accountancy softwares and Canva is an advantage.

· Meticulous, have an eye for detail and an inquiring mind

· Self-motivated, Pro-active and with a good work ethic

· Good communication skills

· Relates to people of all levels and enjoys working in an innovative and fast pace environment

· Enjoys working independently as well as in a team

· Singaporeans & PRs only

Interested candidates, please email your resume to [email protected] and [email protected].

Job Summary:

• Assists the Security Manager in the operations of round-the-clock overall security and fire-safety services.
• Assist in control of the Security Department and supervise security officers
• Responsible for maintaining adequate and effective security measures for the hotel
• Ensuring maximum protection is given to the guests
• Ensure hotel and guest properties are safeguard against loss, damage and other untoward accidents
• Handle all incidents in a professional and timely manner

We are looking for someone who:

• Has relevant experience within the hotel industry
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Able to perform rotating shift
• Has strong interpersonal and communication skills
• Detail-orientated and has good organizational skills
• Is professional, discreet and can handle sensitive information
• Upholds professional values, ethics and integrity at all times
• Enjoys problem solving with a can-do attitude
• Enjoys being challenges
• Report Writing

[What you will be working on]

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.

• Respond to environmental pollution incidents during and after office hours.

• Attend to feedback from public pertaining to pollution matters.

• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.

• Develop and review the concept of operations for responding to environmental pollution incidents.

• Support the procurement and equipping plan for laboratory and relevant analytical equipment.

• Prepare reports and presentations to senior management on environmental related issues.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering

• Knowledgeable in principles of environmental sampling and pollution control.

• Possess strong analytical and problem-solving abilities.

• Good writing, communication and interpersonal skills.

• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.

• Organised and able to multi-task.

• Mature, independent and resourceful.

• Preferably, possesses a Class 3 driving licence.

• Able to work on weekends and after office hours, when required.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

KEY RESPONSIBILITIES / DUTIES

· Acquire new clients, deliver and exceed sales targets assigned.

· A key link in the communication to clients for sales and order fulfilment, including but not limited to address their queries, anticipate issues and ensure order issues are resolved, on-time delivery are met and manage the critical expedites.

· Retain existing clients and ensure timely follow-up on their renewal status.

· Review and guide clients on the documents required for certification.

· Monitor, track and advise clients on their applications status.

· Facilitate problem resolution to increase customer satisfaction.

· Ensure timely and accurate response to clients’ inquiries.

· Ensure that the clients’ databases are updated periodically.

· Identify, propose and implement improvements to the process to meet customer critical issues.

· Research and solicit potential sponsors for SEC programmes.

· Organizing campaigns that will lead to donations.

· Develop funding proposals and sending these to potential sponsors.

· Liaise with the social committee regarding sponsor invitations and special functions and events.

· Develop and maintain relationships with existing and potential sponsorship.

· Maintain records of sponsors and donors.

· Provide report at regular meetings as and when required.

· Send out letter/email to current sponsors regarding their commitment for the coming event.

Any other adhoc duties as and when required

JOB REQUIREMENTS

· Degree in Business or Master's Degree in a related field.

· At least 8 years’ B2B proven commercial engagement experience, and at least 5 years of fundraising experience in Singapore.

· In-depth knowledge of local and global environmental issues will be an added advantage.

· Good research and analytical skills.

· Strong stakeholder management skills, tactful and effective with differences of opinion, influences rather than directs.

· Ability to work as a team and work independently.

· Ability to communicate with people at all levels.

· Well-versed with MS Office.

· Adequate Business planning knowledge and project management skills

·Demonstrated ability to manage and execute multiple projects simultenatouesly

·Self-Driven individual with a results-oriented mindset and yet able to work harmoniuously with colleagues.

·Open towards new learnings and handling new projects as and when assigned

Job Description

- Lead in handling sales operations in the company.

- Develop new business leads, signing new corporate and business group contracts.

- Oversee performance of sales team; lead, mentor, and manage a team of sales representatives, providing guidance, training, and support to achieve individual and team goals.

- Establish sales plan and justify plans to superior management.

- Identify emerging markets to find new sales opportunities.

- Preparing sales budget, projections and approving expenditures.

- Handling and resolving customer complaints regarding product or service.

- Effective point of contact between customers and internal support teams.

- Maintains strong relationships with customers, resolving complaints and understanding needs.

Job Requirement

- Excellent skills in selling & building client relationships.

- Results driven individual who is capable of meeting personal sales targets and lead sales team.

- Possess good interpersonal skills, analytical skills, communication skills and leadership skills.

- Strong Business Acumen.

- Chef or Sales in Food Related Products (Meat Industry) is a plus.

- At least a Bachelor degree holder in relevant field.

- Able to work on Saturday, 5.5 days a week.

- Candidates with less experience will be considered for Senior Sales Executive position.

Job Title: Trade Marketing Assistant Manager/ Executive (ID8122)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4500 - $6000

Job Description:
• Assist the Marketing Director in supporting the sales team (Retail and Food Service) with promotional activities and campaigns by providing logistical support, coordinating agencies and materials, and ensuring the timely execution of marketing initiatives.
• Assist the Marketing Director in planning and executing marketing campaigns to promote the company's own core brands and third-party brands.
• Manage relationships with 3rd party brand partners, coordinating marketing initiatives and promotional activities.
• Develop advertising and promotional materials for various channels, including digital, print and social media.
• Collaborate with sales team to develop sales support materials, trade decks, retail in-store point of sales materials, online sponsored ads and product catalogues.
• Manage marketing budget and activation
• Coordinate participation in trade shows, exhibitions and industry events to showcase the company’s product and services.
• Develop and implement marketing strategies to drive foot traffic and sales within the retail showroom.
• Execute showroom-specific marketing campaigns, events, and initiatives aimed at attracting potential customers and enhancing the retail experience.
• Oversee retail merchandising efforts, ensuring that products are displayed effectively to attract customers and optimize sales.
• Manage ongoing maintenance and updates for mobile apps (eg Food Service CRM, Food Service ordering app, Merchandiser App) with external agency. This include bug fixes, feature enhancements, platform optimization.
• Monitor app performance, troubleshoot issues and implement solutions to ensure optimal functionality.
• Work closely with UX/UI designers to create intuitive and visually appealing user interfaces for mobile apps. Conduct user research, gather feedback, and iterate designs to enhance overall user experience.
• Monitor and analyse the performance of marketing campaigns and initiatives.
• Prepare regular sales reports and presentations to communicate sales and marketing performance.

Requirement:
• Candidate must possess at least a Diploma in Business/ Marketing.
• At least 2-3 years of FMCG trade marketing and/or marketing experience
• Prior experience in trade marketing.
• Strong understanding of digital marketing and social media.

The successful candidate will be responsible for the full spectrum of engineering operations.

Lead and manage the maintenance department to ensure high quality standards for building maintenance, M&E operations, managing projects and implementing preventive maintenance programs to ensure that the facilities are well-cared for and adequately support the business operations.

Requirements:

• Possess a Diploma in M&E or its equivalent with at least 6 years’ experience in serviced apartment/hotel Engineering functions;
• Knowledge of Building Automation System preferred;
• Good leadership and effective time management skills;
• A qualified Fire and Safety Manager will be a plus, am well-versed in all maintenance process and health and safety rules & regulations.

Job Description

• Draft business reports, social media posts, write ups etc
• Collaborate across different business units to support the execution of projects and tasks when necessary
• To liaise with the reporting officer/management to develop and deliver strategic operational goals
• Facilitate in the creation of memos, SOPs, forms, presentation materials etc
• Lead and manage document tracking and administrative initiatives
• Ability to deliver presentations to internal and external stakeholders when required
• Assist in liaising and sourcing of vendors for office related equipment and/or services
• Assist and support the coordination of visits
• Assist and support in the planning and execution of events and tradeshows
• Provide administrative and operational support as assigned by the reporting officer

Requirements

• Diploma/Degree holder in Business, Marketing or equivalent
• Minimum 3-4 years of relevant experience in operations related activities or equivalent
• Possess good organisation acumen, excellent communication and interpersonal skills to engage management and stakeholders
• Ability to work efficiently to meet tight deadlines.
• Comfortable with ambiguity.
• High learning ability, agility and adaptability
• Meticulous, well-organised, detail-oriented, pro-active and able to multi-task
• Excellent time management skills and ability to prioritise work
• Able to work independently as well as a team player.
• Good working knowledge of Microsoft Office programs such as MS Word, Excel, PowerPoint etc.

Who We Are

Dr Ora is a multi-award-winning beauty brand from Singapore that delivers 100% natural, clinically-proven beauty supplements which are free from preservatives and artificial flavours.

As a strong believer that healthy skin comes from within, Dr Ora is committed to creating the efficacious formulation that delivers results without fillers or excipients. Started with a mission to be 100% transparent and mindful of the ingredients sourced, every ingredient selected is of the highest quality.

Responsibilities include being a:

Brand Guardian

• Live & breathe brands – essence, tone of voice, messaging, aesthetic
• Quantity ideator, a creative spark
• Thorough, insightful competitor/best-in-class research
• Lead the creation of visually stunning and impactful marketing materials
• Run 360 marketing campaigns, brand, tactical, social, digital and press

Marketer

• Develop and execute comprehensive marketing strategies
• Oversee all aspects of digital marketing, including website, social media, email marketing, and influencer collaborations.
• Craft compelling brand narratives and storytelling across all marketing channels that is consistent with the brand.

Project Manager

• Administrative support i.e. Make things happen
• Put together memos, EOs, track effectiveness
• Managing project timelines and marketing budgets
• Building and maintaining strong relationships with stakeholders, partners and distributors

We are looking for someone who has:

• At least 4 years relevant work experience in marketing, creative, advertising, or consulting
• Proven track record of success in developing and executing successful marketing campaigns
• Ability to multi-task and to work in a fast-paced environment
• Resilience, self-motivated, detailed and results-oriented
• Excellent creative storytelling and copywriting skills.
• Data-driven approach with strong analytical skills.
• Excellent communication, interpersonal, and presentation skills.

Company perks

• Friendly working environment
• Travel opportunities for shoots and tradeshow
• 13th month bonus (AWS)
• Additional bonus (based on performance)

How to apply:

Please include a portfolio of your best campaign works

Send your application to: [email protected]

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Tao Li Swimming Club (TLSC) is looking for a full-time, customer-oriented and highly effective Senior Executive/Assistant Manager who loves sports and enjoys interacting with kids and young children. Most of all, we are looking for someone who is passionate about creating high quality experiences for both our Learn-To-Swim Program and Competitive Program swimmers.

Key Roles & Responsibilities include:

(1) Customer Services for TLSC Members

- Handling of direct enquiries on all aspects of the Swim Program and this comprises but not limited to scheduling of new classes, replacement classes, leave of absence and fees payment.

(2) Administrative Duties:

-Maintenance of database for Club members

-Collection of Term Fees for Swim Programs

REQUIRED LANGUAGE ABILITIES: Able to speak and write fluently in both English and Chinese languages.

We are looking for highly driven individuals who want to grow and develop professionally with our Club!

The successful candidate will be responsible for the full spectrum of engineering operations.

Lead and manage the maintenance department to ensure high quality standards for building maintenance, M&E operations, managing projects and implementing preventive maintenance programs to ensure that the facilities are well-cared for and adequately support the business operations.

Requirements:

• Possess a Diploma in M&E or its equivalent with at least 6 years’ experience in serviced apartment/hotel Engineering functions;
• Knowledge of Building Automation System preferred;
• Good leadership and effective time management skills;
• A qualified Fire and Safety Manager will be a plus, am well-versed in all maintenance process and health and safety rules & regulations.