Total 10 Director/C-Level communications executive job vacancies in Bukit Merah, Central Singapore

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Dulwich College (Singapore) has an exciting opening for a Director of Communications to cover a period of maternity leave from January to August.

The Director of Communications oversees all aspects of College communications to develop and implement an integrated communications plan, building the College’s reputation, managing issues and crises, and engaging a breadth of stakeholders, including partners, parents, students and staff.

Providing an engaging and competitively differentiating communications experience, with corresponding content strategy to support school growth and strong advocacy within the College’s communities, the Director of Communications is a member of the College Leadership Team (CLT). The CLT has joint responsibility for the overall direction and success of the College whilst having their own area of responsibility.

Integrated Communications and Content

• Localise and execute the Group communications and content strategy and guidelines
• ‘Bring the outside in’: manage team resources to identify relevant trends and news developments to help inform strategic decisions by CLT
• Provide strategic counsel to CLT and internal stakeholders across a breadth of communications and content issues and needs relating to external and internal audiences
• Own and implement the College content strategy and roadmap
• Strategise and implement a multi-channel framework including social media channels and external / internal communications platforms targeted at key stakeholders (eg. parents), that is constantly adapted to face changing stakeholder utilization
• Develop / support development of content across all College communication channels (earned, owned and shared), partnering with different College stakeholders as appropriate
• Drive the College’s media relations plan through creation of news stories and media engagements (interviews, press events, networking sessions)
• Ensure newsletters, other publications and modes of communication are engaging, on-brand and reflect Dulwich codes of practice

Crisis Communications Preparedness and Management

• Lead on strategy and content development to manage issues / crises at the College
• Anticipate and advise on potential issues
• Develop plans to attenuate / manage issues
• Work with Group Communications to tailor crisis communications protocols and templates for local implementation

Stakeholder and Community Engagement

• Lead and develop strong external and internal influencer networks
• Develop communications strategy to drive parent engagement and support parent body (Friends of Dulwich) communications
• Identify improvement measures and supporting KPIs in tandem with the parent communication experience
• Lead a strategic programme of community outreach to strengthen College advocacy and community betterment
• Represent the College at media industry events to drive brand support with the media influencer set

Strategic Partnerships

• Localise the Group level partnership framework to create a school-level partnership approach that advances our reputation as an international brand and strengthens our relationships with key stakeholders and the local community
• Identify, develop and manage these partnerships
• Conceptualise programmes and content to drive these partnerships forward

Customer Experience

• Be a lead CX Change Agent within the College to nurture a CX focused culture.

General Duties

• Participate in the school’s staff appraisal system as appropriate
• Take responsibility for promoting and safeguarding the welfare of children
• Present the best possible image of the school in general, and, in particular, in all contact and communications with parents, students, staff, visitors, the general public, suppliers and all other external organisations.
• Undertake training and staff development as needed and as determined by the school management
• Undertake such other senior leadership duties, commensurate with the post, which your Head of College, or other members of the College Leadership Team may occasionally require, including morning welcome duties and evening networking events

The successful candidate will have:

• Proven experience in developing a communications plan/strategy in line with Group direction
• Excellent writing and editing skills in English
• Deep relationships with local and international media based in your market
• Experience in leading crisis communications
• Sound understanding of social media platforms with ability to create compelling content across a variety of platforms
• Familiarity with website content management and design, online tools and software for editing video, photos, and audio
• Strong communications skills with ability to connect effectively with a diverse set of stakeholders from school senior management team to partners and parents in both one-on-one and group settings
• Proven success of leading a team of communications experts, and working with and coaching leaders
• Ability to adapt and work independently, inter-College and as part of project-based teams, as required
• Experience of managing internal and external production personnel in areas of print, photography, web presence, video production, and copywriting
• Understanding of, and support for, the Group’s mission, and a commitment to ensure that all aspects of the communications program are always aligned
• Respect for and understanding of Education
• Project management skills with strong attention to detail
• Excellent time management and organisational skills
• Proven success of end-to-end event management
• Ability to maintain absolute confidentiality and the integrity related to all aspects of information disseminated within or external to the Group
• A degree in communications, journalism, public relations, English, or writing-intensive discipline, or equivalent
• Relevant experience in communications (writing, editing, journalism, consulting and/or public relations) with a minimum of five years in a management role

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow.

PIE Registration Number: 201027137D

Period of Registration: 09 January 2024 to 08 January 2028

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Asia Business Development and Marketing team is an ambitious and talented team that deliver best practice marketing initiatives Asia-wide. The team is a critical enabler to Turner & Townsend’s growth strategy in Asia.

In line with continued business growth, we are seeking a Marketing and Communications Associate Director who will be responsible for developing and executing our marketing, communications and digital marketing plan, and subsequent initiatives Asia-wide. This role will manage the marketing budget, provide demonstrable ROI, and guide senior stakeholders to produce compelling thought leadership and insightful events.

The successful candidate will demonstrate a sound understanding of marketing strategy and execution, and operate at both strategic and hands-on level. He/She must develop strong internal relationships and be comfortable challenging and leading technical professionals. The role will directly line manage 3 existing, talented marketing professionals.

Key responsibilities include:

Strategic planning and best practice:

• Develop and execute the Asia marketing and communications strategy and plan, in line with priority sectors and markets.
• Support priority pursuits, alongside business development and operational teams, with targeted campaigns that influences buying behaviours.
• Own the marketing budget Asia-wide, overseeing requests for investment and driving ROI.
• Be brand custodian in Asia, driving brand compliance, understanding and training.
• Develop best practice processes and tools to enable high quality events and thought leadership.

External communications and marketing

• Work with Campaigns Manager for executing strategic Asia-wide marketing campaigns. This includes stakeholder management, multi-channel execution, internal communications and ROI.
• Support external communications activity including award submissions, media relations, social media, digital, and associated profile raising activities within Asia.
• Work directly with Turner & Townsend’s leadership team to provide strategic communications advice.
• Supervise external PR agency relationships and engagement to secure positive media coverage for agreed campaigns.
• Support in directing strategic-level external event, sponsorship and conference activity; implement clear strategies for priority events and conferences to drive client engagement and ROI.

Internal communications:

• Support internal communications plans targeted at employees across different offices, segments, service lines, and functions to promote employee engagement.
• Work alongside the sector/segment/cost centre leads to host strategic internal conferences and events.
• Deliver inspiring brand-led communications content and activities to the Turner & Townsend employee audience.

Reporting:

• Establish measurements and tracking to ensure and demonstrate the ROI of all communications activities.
• Establish or maintain methods that provide visibility to the Asia-wide business on upcoming activities and initiatives.
• Produce and/or contribute to Board reports, performance reviews and summaries, as needed.

Other:

• Champion global/Asia programmes, deliverables and initiatives across the region.
• Manage/supervise performance of marketing and communications professionals within Asia.
• Work as part of the Asia Pacific marketing and communications function, in addition to working with global communications professionals.
• Work in conjunction with client and bid professionals in the Asia business generation team.

COMMUNICATIONS & MEDIA PLAN 

• Formulate communications and media calendar for each revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams 
• Responsible for consistently creating positive and relevant news to drive P R value from earned local and global channels   
• Work to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assets 
• Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention centre, dining outlets, and spa, ensuring it resonates with our target audience.
• Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenue 
• Source and collaborate with relevant partners and suppliers to create unique guest experiences and events

CAMPAIGN & EVENT MANAGEMENT

• Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomes 
• Drive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targets
• Monitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategies

MARKET RESEARCH & ANALYSIS

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals 
• Review competitors to create in-depth communications strategies to promote all products and service

PARTNER & INDUSTRY ENGAGEMENT

• Proactively initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations 
• Seek relevant brands for co-branded guest experiences

BUDGETING

• Monitor and maintain budget for all communications campaigns, ensuring forecast accuracy 
• Responsible to gathering scope and costs for budgeted items related to marketing communications 
• Manage and allocate the communications budget effectively to achieve desired results and a strong return on investmentPlan and prepare for annual budget submission and presentation 

OTHERS

• Comply with hotel and department policies and procedures at all times 
• Assist with any other Sales & Marketing projects as requested 
• To carry out other duties as and when assigned by the Management of the Hotel

Team Summary             

The AP Corporate Communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. This team takes ownership of the Company’s external comms profile including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, Commercial & Money Movement, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

What a Director, Business Communication does at Visa:

In this role, you will work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing. You will conceptualize and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses. You will oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.  You will play a key role in managing issues and supporting crisis communication across Asia Pacific.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s most complex functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll support the delivery of regional strategic events and play a key role in developing thought leadership content for senior leaders.

You’ll also contribute to broader communication programs that the regional AP comms team is responsible for:

• Small business programs and expanding merchant acceptance
• Corporate storytelling to drive Visa’s critical growth pillars of value-added services and money movement
• Regional positions on innovations shaping the payments landscape, such as data privacy and cybersecurity
• Strategic initiatives
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communication (leading development of client-facing thought leadership collateral, supporting major client events as run by the Client Communication team) and employee communication (working closely with the Employee Communication team to promote functional priorities on internal channels and at the annual regional market kickoff meeting.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the broader communication team.

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

Your Career

We are looking for a Director to lead communications for the JAPAC region. In this role, you will be responsible for setting the communications strategy to amplify the work of Palo Alto Networks across 12 countries. A creative and strategic thinker who is excited by tech and innovation and the people that drive it, you are someone who thrives in a fast-paced and collaborative environment and has a proven track record in tech and/or cybersecurity building PR strategies and campaigns. This is a full time position based in Singapore, reporting into the Communications team in our California HQ. 

Your Impact 

• Establish a PR strategy in conjunction with senior Sales, Systems Engineering, Legal/Policy, Marketing and People leaders
• Identify and build media opportunities to amplify Palo Alto Networks work across the region
• Manage PR agencies across 12 countries to deploy the strategy 
• Strengthen and develop relationships with reporters across the region
• Create op-eds, blog posts and other content to support Palo Alto Networks priorities
• Manage and train a team of three including JAPAC spokespeople
• Support regional analyst outreach and opportunities

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

The Executive Director will work closely with the Senior Divisional Director (SDD) / Divisional Director (DD) and Family Service (FS) Heads to assess and address issues affecting the division/ organization. He/She will oversee operations of the centres, providing executive direction for program strategies and efficiencies, compliance, and quality assurance; identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission; and ensure compliance with all regulations.

Responsibilities:

• Carry out the mission and vision of the organisation.
• Supervise staff to ensure that the centre meets requirements set by MSF or any other ministries.
• Direct the planning and implementation of new programmes.
• Analyse trends and needs of services and identify services for development.
• Recruit personnel and develop competent staff through supervision and ensuring opportunities for professional growth.
• Ensure orientation and training programmes for the administrative support staff and volunteers are carried out according to guidelines.
• Oversee and streamline processes to achieve efficiency and effectiveness of the centre.
• Establish and ensure that proper processes and Standard Operating Procedures are set up in accordance to the Service Standard Requirements.
• Manage and be accountable for the annual operating budget of the agency to achieve optimum use of resources for the agency.
• Implement policies and plans adopted by the Board of Management to achieve effectiveness of the centre.
• Ensure that operations are carried out professionally and according to agreed performance benchmarks.
• Manage resources prudently within approved budget guidelines set by management.
• Develop publicity plans to maintain the organisation’s public standing and image.
• Network with government bodies and other stakeholders towards excellence in service provision and community development.
• Develop marketing and branding plans for organisation.
• Oversee supervision, development and welfare of staff.
• Report to the Programme and Service Committee (PSC), Board of Management and MSF periodically on the progress and results of the work of the centre/ division.
• Develop the mission and vision of the organisation and ensuring that they are achieved.
• Report to the FSC Board of Management on changes that will enhance the services of the organisation.
• Set strategic directions for the centre/ division in accordance to the mission and vision.
• Formulate and develop strategic plans at organisational level.
• Outcome Management.
• Undertake any other responsibilities and duties assigned.

• A Degree in Social Work or related discipline & Diploma in Management.
• Minimum 8 years of relevant working experience, with at least 5 years in a supervisory and service planning capacity.
• Possess strong leadership, analytical, problem solving and planning skills.
• Excellent interpersonal and communication skills to engage various stakeholders.