Total 20,677 Others/Any communications officer job vacancies in Singapore

Document Controller

Responsibilities

• Coordinate all paperwork ( risk assessment, scope of work, approval emails) with the relevant customer and end user.
• Email, liaise and follow up with Building Managers for appointments
• Arrange working schedule for the team
• Furnish reports as required for the work : surveys, work plans.

Requirements

• be able to write emails and handle calls
• have a diploma or degree in business related / engineering / computer fields
• Project coordination background
• Engineering work experience is preferred.
• familiar with word, excel, powerpoint.
• good with use of computer
• Experience work with fast paced engineering company.

Job Description

• Co-ordination and supervision of M&E works
• Liaise with M&E Consultants
• Ascertain and make provision for all M&E and building services in collaboration with the project staff
• Monitor progress, quality of workmanship and compliance with authority requirements
• Highlight and advise the project staff on the interfacing of M&E services and the building works
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory /authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements
• Project Management and sites supervision works.
• Able to coordinate with contractors and consultants for engineering issues and drawing plans.
• Perform all duties in accordance with company policies, processes, systems and procedures.

Job Requirement:

• Minimum 5 years of relevant experience after tertiary education in relevant field in the construction supervision of E&M building services works for projects of similar scale, complexity, and nature of work, including A&A works within existing rail infrastructure.
• Holds Bachelor's Degree in Electrical/Mechanical Engineering.
• Experience in coordination of transit projects with BIM with full understanding of the design approval process and BCA TOP process.
• Experience in coordination with System Wide Contractors (SWC) for Coordinated Installation Plan (CIP), CCSM, etc.
• Logical thinking and analytical skills
• Excellent coordination and communication skills
• Having experiences in LTA Project would be bonus and advantageous.
• Willing to work in site office.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Responsibilities

· Compensation and Benefits admin – Handle payroll processing, OT claims, issue of debit notes, as well as benefits administration such as health screening program handling, medical claims and group insurance claims.

· HR Policy, Organization and other HR-related Compliance operations - Ensure timely update of organization chart to respective Corporate departments for backend systems. Process annual

· Income Tax submission to IRAS, as well as EP/S Pass applications and renewal

· Recruitment and Employee-related Operations - Support recruitment operations such as update on various job portals e.g. MyCareersFuture and download resumes; upkeep of employee details and P-files, conduct orientation for new hires and exit procedures for resignees. Contract renewal and issuance of employment letters.

· Training & Development Operations - Process training applications and maintain training records regularly, including follow-up with staff for post-training feedback.

· Ad-hoc matters - Other administrative duties (e.g. staff request for company letter, window PIC for staff enquiries) and GM’s task support as and when necessary.

Job Requirements

· 3 to 5 years in HR operations & admin

· High integrity and discipline personality with sense of confidentiality

· Experience in EP/S Pass applications, payroll & benefits admin, familiar with MOM policies

· Meticulous and conscientious; high attention to detail and accuracy of the output.

· Systematic - able to keep track of tasks and projects simultaneously (requires multi-tasking).

· Possess good communication skills - professional in handling staff enquiries, pro-active in providing updates.

· Proficient in Timesoft system (HRIS, Payroll & IRAS, OT, Timesheet, Training, Leave modules) and

· Microsoft Office (Word, Excel, Powerpoint).

· Minimum Diploma holder

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Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume
We regret that only shortlisted candidates will be notified
Job Code: SHUL
Email Address: [email protected]
EA License: R1656128
Registration No: 01C4394
More jobs available HERE!

Job Responsibilities:

1. Develop and implement the company's overseas market sales strategy, explore new markets, and expand customer resources.

2. Manage the overseas sales team, develop sales plans and objectives, and ensure the achievement of sales performance and profit targets.

3. Analyze overseas market dynamics and competitive situations, propose market promotion strategies, and product positioning suggestions.

4. Establish and maintain good relationships with overseas customers, resolve customer issues and complaints, and enhance customer satisfaction.

5. Participate in overseas exhibitions and business activities to expand the company's influence and visibility in overseas markets.

6. Coordinate cross-departmental cooperation, closely cooperate with product, technology, and after-sales teams to provide comprehensive service experiences.

Candidate Requirements:

• Bachelor's degree or above in marketing, international trade, or related fields.
• At least 8 years of experience inoverseas sales management, preferably in the automotive or technology industries.
• Excellent team management and leadership skills, able to effectively inspire team morale and achieve sales targets.
• Familiar with international marketing strategies and channel management, with good business negotiation skills.
• Excellent English communication skills, both written and verbal.

Additional Requirements:

• Profound understanding of technology and its applications.
• Good resources in both OEM (Original Equipment Manufacturer) and aftermarket sectors

Key Duties & Responsibilities

• More focus on administration management, report to Head of HR and Admin at headquarter (Hong Kong).
• Managing the day-to-day administration functions including but not limited to procurement of office equipment and office supplies, filing, office equipment maintenance, stationeries supplies, courier arrangement, etc.
• Provide clerical and administrative support to the team.
• Take care of guests and visitors for meetings and organize staff meetings and office events.
• Assist headquarter IT and Finance department on business related matters.
• Handle staff's attendance record, on board process and personal data management.
• Assist on Senior Management's schedule management.
• Handle staff welfare management.
• In co-ordination with admin team in headquarter, assist in ad hoc tasks as required.

Requirements and Qualifications

• Bachelor’s degree or equivalent.
• 1-3 years' relevant experience in administration.
• Self-motivated, proactive, analytical and independent.
• Excellent time management skills, can work independently, able to multi-task and prioritize workloads within tight deadlines.
• Fluent in both spoken and written English and Mandarin.
• Profound MS Office skills.
• Immediate available is highly preferred.

Job Description:

• Manning of the officer tower reception counters and retail mall information counters –including basic operations of systems e.g. office turnstile, BI CRM
• Assist with shopper's requests at Customer Service Counters.
• Ensure all CX-related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log.
• Resolve receipts disputes by liaising with merchants and shoppers.
• Engage shoppers during counter visits on the Suntec+ loyalty program.
• Respond to Live Chat and online enquiries, including feedback related to general enquiries and points accreditation.
• Assist with tenant liaison for the following:
• Calls to tenants to promote lease of Space & Ad Sites (KPI: Call rate and leads churned)
• Engagement with tenants for participation (promos, deals, physical activations) in upcoming campaigns
• Engage and train tenants in Suntec+ onboarding, including basic program training.
• Response to in-bound causal leasing enquiries for atrium space through online platform
• Follow up on leasing leads for pushcart and vending machines
• secure booking of pushcarts and vending machines, subject to approval of merchandise category by Revenue team (KPI: Closing rate).
• Site walk and inspection of vendor operations.
• Assist with tenant liaison for the following:
• i) Calls to tenants to promote lease of Space & Ad Sites (KPI: Call rate and leads churned)
  ii) Engagement with tenants for participation (promos, deals, physical activations) in upcoming campaigns
  iii) Engage and train tenants in Suntec+ onboarding, including basic program training

Job Requirements:

• Diploma in Hospitality, Marketing Communication or Business Administration
• Positive attitude, pleasant personality, and a team player
• Able to work in a fast-paced environment and has a passion for service
• Be on the departmental standby roster and be present for duty if required, unless excused due to valid extenuating reasons.
• Able to perform rotating shifts and willing to work on weekends and Public Holidays.
• No visible tattoos.

Revenue Control Officer

The Role

• The purpose of the role is to process transactions relating to work in progress and billing under the direction of the Revenue Control Manager.
• Reports to the Revenue Control Manager.

Main duties and responsibilities

• Perform transfers of time and disbursements.
• Update billing status of matterts and input estimates for reporting purposes.
• Chase up/delete of outstanding pre-bills.
• Ensure approved invoices are sent out to the clients before month-end.
• Issuance of credit notes where applicable.
• E-billing of invoices as and when required.
• To liaise with billers in other offices on billing for associated matters.
• Where time has not been recorded, follow up with lawyers concerned.
• Support lawyers on their queries or requests for matters' status.
• Provide cover for other team members in their absence.
• Perform other ad-hoc duties as required.

Skills and Experience Required

• 3 years' working experience with relevant experience in finance, preferably from a legal or professional service or finance service sector.
• Strong technical skills including strong working knowledge in Excel, Word and a billing system (SAP preferred).
• Should possess drive and persistence to facilitate meeting office targets and deadlines.
• Flexible and adaptable.
• Strong attention to details.
• Ability to keep calm under work pressure.
• Strong team player.
• Should be flexible in working overtime as and when required.

Job Description:

• Liaising with the Site Management or Property Owners to ensure that work is carried out smoothly with minimal inconvenience caused.
• To deal with requests and handling complaints, conflicts and feedback pertaining to the project. (E.g. From the Public, Site Management and/or Property Owners)
• Ensuring that work carried out at the site is in accordance with the requirements by the Management or Property Owners.
• Preparing and sending annexes, letters or reports to the relevant Authorities as and when needed.
• Ensure that notices are put up at the sites to keep the public informed of the works being carried out.
• Perform daily administrative support relating to the sites' operations.
• Perform all other duties or tasks as assigned by superior.

Requirement:

• Min 3-5 years of relevant experience in the Construction industry.
• Meticulous and attentive to details.
• Able to work well independently and in a team.

Job Scope:

• Repacking of goods received into customized smaller packs
• Loading and unloading goods from delivery vans or lorries
• Checking that the correct quantity and type of goods have been received
• Recording any damaged, missing or faulty goods
• Moving the goods to the correct area in the warehouse
• Using Computerized systems, barcode scanners and other technology to record goods movement
• Support warehouse operation

Job Requirements:

• Hard working and willing to learn with positive attitude
• Good team player and able to work independently
• Able to cope in a fast-paced environment and ever changing priorities
• Experience in store operation flow, pick, pack and label etc
• Can start immediate or within short notice

Others:

• Working hours: 9:00am - 6:00pm
• Working days: 5 days a week ( Monday to Friday)
• Medical and dental benefit

Qualified or interested candidates, kindly click the apply button

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours 12.30pm – 9pm/6 days

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

Personal Care Officer (Buangkok) - Training Provided [3770]

Salary : $2,300 - $3,200
Location: Buangkok
Working hours: 5 days Mon to Sun (rotating shift)

• AM Duty shift - 8.30am to 6.30pm
• Day Duty shift - 8am to 8pm (once a month)
• Night Duty shift - 8pm to 8am (Once a month)

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Working Days: 5.5 work week scheduled by manager, need to be able to work weekend. Alternate week: 1 day off, 2 days off

Working Timing: 9am – 6pm / 12pm – 9pm / 2pm – 11pm

Working Location: Around Singapore as job requires frequent movement of different carparks for checking

Candidate Requirement

Require to own a vehicle for work (either motorcycle or car)

- Able to work shifts.

- Able to work on weekends and Public Holidays

- Own a motorbike and a class 3 license

Responsibilities & Duties:

-Patrol carparks and ensure smooth operations

-Handle and report any illegal parking or activities in the carpark

-Carry out enforcement activities (wheel clamp and negotiation)

-To cover carpark personnel in short notice

-Ensure nets machine receipt rolls are topped up

-Any adhoc duties as assigned

• MNC, 5 days, East
• $3500 - $4000, AWS, bonus, medical/dental benefits
• Good staff welfare

Job scope:

• Manage purchase requisition, quote and purchase order documents and processes
• Review the purchase requisition report & check the demand vs material lead time vs MOQ & purchase price
• Raise portal to request sales manager approval for excess PO quantity due to MOQ
• Work with planning on material pulling in to support manufacturing needs
• Managing and follow up the delivery schedule on raw materials to ensure timely delivery
• Source for spot buy / one-time buy on gating materials from the open market
• Handle rescheduling request pull in, push out base on demand
• Manage incoming materials to avoid excess materials holding
• Work on excess PO cancellation with supplier
• Resolve account payable issue
• Shipment arrangement with the supplier
• Request advance payment in the Portal with the Finance for the supplier with advance payment term
• Issue PO and SO for purchases within inter-company
• Update inter-company FG PO and raw material PO & SO delivery commitment in system
• Reschedule the delivery for inter-company FG PO and raw material PO & SO delivery
• Inter-company shipment arrangement with planning team, warehouse and logistic department
• Manage sub-con RFQ
• Update PIR for inter-company.
• Any other duties as assigned

Job Requirements

• Minimum Degree or diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent
• Minimum two years experience in EMS/Manufacturing environment
• SAP or EPR knowledge
• Must know PCBA and electro-mechanical.
• Team player with a positive attitude and organized in administrative duties
• Sense of urgency and able to cope in fast pace environment
• Strong negotiation and material management skill
• Able to commence work at a short notice or immediate will be an advantage

Interested applicants, please send your resume to [email protected]

Job description

• Actively conduct risk assessments at the project site and recommend measures to minimize and eliminate possible risks to any person.
• Report on health and safety issues to the Project Manager which includes preparing incident and loss statistics and monthly summary reports.
• Work closely with different teams to implement and maintain a strong safety regime on site.
• Conduct toolbox meetings and ensure the permit to work system in place.
• Ensure project's compliance with all Singapore statutory requirements for Health, Safety and Environment at all times.
• Reporting to the WSH Manager, you will liaise closely with Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites.

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Good knowledge of Safety Regulations and Procedures.
• At least 3-5 years relevant working experience in the construction industry (Preferable in LTA projects or other civil works)
• Good team player

Sales Consultant - IT / Audio Visual / Unified Communications [3770]

• Salary: $3,000 - $5,000 ( Basic + Commission )
• Working Days & Time: Monday to Friday (9am-6pm)
• Working Location: Ubi Tech Park

Role Purpose

As Channel Presales Technical/Sales Consultant, you will be responsible for fostering and growing relationships with selected key channel partners within Singapore. Responsibilities will also include cultivating & developing relationships with key decision makers at selected end-users. Ideally you will already be well connected in the professional audio-visual & technology space and be aware of the major players and influencers.

Key Responsibilities

• Manage and convert opportunities generated by the channels to meet monthly sales quota
• Provide technical support for opportunities generated by the channels to meet monthly sales quota
• Develop strategic growth plan with selected partners to grow the business
• Build positive working relationship with partners to ensure smooth partner services
• Coordinate with partners to identify new business opportunities for revenue generation
• Educate partners on new product portfolio and promotion
• Manage the sales funnel to provide an accurate forecast

Required Competencies

• At lease 1-2 years’ technical experience in the AV/UC industry is required
• At lease 1-2 years’ experience selling in the AV/UC industry is preferred
• Experience in the following: Polycom/Logitech/Crestron/Yealink/etc AV Systems / Pro AV equipment such as Extron/Crestron/Aten
• Any certification in Pro AV will be preferred
• Proven experience delivering results through Channel partners
• A good understanding in Unified Communications (UC).

Benefits:

• Performance Bonus
• Cell Phone Reimbursement
• Health Insurance
• Professional Development

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

You will assist the Shift Supervisor and team members in the enforcement of the Hospital’s rules, regulations, policies and procedures on access, traffic, investigation and crowd control. You will also handle emergency situations and perform other security and fire safety-related duties.

Requirements:

• GCE 'O'/ 'N' Level with at least two years relevant work experience
• NSRS/WSQ certified and possess a valid Security Officer License from the Police Licensing &Regulatory Department
• Has experience in making Public Address (PA) announcements
• Able to handle CERT duties and perform three rotating shift duties
• Preferably with prior work experience in the Singapore Police Force, Singapore Armed Forces, Singapore Prison Service, Auxiliary Police or any other enforcement agency

Risk Analyst

Job Responsibilities:

Manage technology risk management framework, including IT hardware and software

Monitor regulatory requirements

Manage business continuity management framework

Mange outsourcing risk management framework

Coordinate with relevant departments to keep internal policies up-to-date with the latest regulations, including Head Office

Prepare various risk management reports for relevant parties, including the bank, Head Office, regulators and external parties.

Other ad-hoc duties as assigned

Job Requirements:

Degree in Science, Economics, Finance/Quantitative, legal or related discipline with at least 1 year of relevant experience

Proficient with Microsoft Office (Word, Excel PowerPoint) and strong interpersonal skills for collaboration and/or challenge as appropriate

Solid analytical thinking and project management skills with ability to work autonomously and adapt to shifting priorities

Detail-oriented, organised, adaptable, able to multi-task and work under pressure

Ability to converse and write in Korean & English is preferred to communicate with Head Office and other internal stakeholders

• Perform and oversee the smooth operations of front desk including but not limited to check in, check out, currency exchange, room change, audit balances, daily reports according to establish policies and procedures.
• Perform and oversee the smooth operations of Hotel Communications Team including but not limited to answering internal and external phone enquiries, email enquiries, liaising with various departments to fulfil the enquiries and record keeping of enquiries.
• Be knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and Loyalty programs.
• Attend to guest’s complaints, enquiries and requests in a timely and courteous manner and report to Manager.
• Ensure that the front desk work area, lobby, entrance and Communications Office is kept clean and in an orderly state at all times.
• Attend shift briefings to ensure hotel activities and operational requirements are known.
• Ensure proper communication and handover through the Handover Log or any other communication tools for information/requests to colleagues and supervisor.
• Assist in the smooth operations of Front Desk and Communications Team adhering to respective policies and procedures
• Perform any other job tasks as assigned by the Manager.

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

You may contact 68097322 directly for more information.

The Opportunity:

• Permanent Role
• Location: Central
• 12 hours shift | 3 work days per week
• Various allowances and attractive salary package

The Job:

• Perform regular perimeter checks and patrols to prevent fire/safety violations, vandalism, or suspicious activity.
• Operate CCTV, Access Control systems, and Fire Safety Systems following departmental procedures.
• Provide reception coverage and assist with sales and administrative tasks when required.
• Maintain detailed records of incidents and complete necessary paperwork during shifts.

The Talent:

• Minimum GCE O Level or equivalent
• Existing PLRD license and CERT membership
• First-aider certified to attend emergency situations
• Minimum 2 years related experience in commercial setting

Benefits

• AWS + 2-3 mths performance bonus
• Yearly increment
• Staff discounts (Flight Tix + Outlet)
• Good exposure & career progressions (Training provided)
• Fast interview arrangement!
• Location: Changi
• 44hrs per week. 5-6 days including weekend

Job scopes:

• ️Provide frontline customer service
• Assist in checking in at counter
• ️Scan boarding pass
• ️Attend to enquiries

Requirements:

• Prior customer service /frontline / receptionist can apply
• No experience can apply
• Passionate in airline industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

At Shangri-La Singapore, we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same.

It is a paradise where no two days are ever alike as you work on our intricate operational systems, handle our well-heeled guests' requests with promptness and efficiency and delight our guests and internal stakeholders in every single interaction. If you have a good eye for detail, enjoy meeting people, love keeping up to date with local and hotel events, we might just have the role for you! If you see yourself as a directorial genius with a can-do attitude who can simply go the extra mile just to put a smile on our guests’ faces, then we’d love to have you as part of our Shangri-La family.

• To have knowledge of the operational systems of the Front Desk and Guest Relations operations and related areas
• Ensures guest preferences are collected, correctly recorded, and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Is familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.
• Keeps up to date with local/hotel events and provides accurate information and direction to guests, as required.
• Handles all guests’ requests or inquiries promptly and efficiently.

Job Requirements

• Diploma/certificate in hotel management studies
• Minimum 1 years working experience in the Front Office of a 200+ room, four/five star international hotel or related guest contact, service industry.