Total 699 Senior Executive community manager job vacancies in Singapore

Responsibilities:

• Manage and organise in-venue/online courses for seniors
• Handle course enquiries and registration
• Logistics preparation
• Provide administrative support
• Other duties as assigned

Requirements:

• A Level / Diploma Holder
• Strong communication skills
• IT savvy
• Experience in coordinating and recruitment work preferred
• Able to multi-task & work independently with minimum supervision
• This role will need to manage both English and Mandarin courses. Proficiency in English and Mandarin is essential.
• This position is on contract basis

Work Location: Tiong Bahru

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

Reporting to Senior Social Worker, the Executive, Community Partnerships is responsible for building community partnerships in support of global objectives of the SRSF. This includes working with partners in the community such as social service agencies, non-profit organisations, institutes of higher learning, corporates, statutory boards etc. This position also supports SRSF’s volunteer (both internal and external) engagements, programme events and HCSA corporate partnerships events.

DUTIES AND RESPONSIBILITIES

1. Community Relations, Recruitment and Outreach

· Organize community relations activities and initiatives pertaining to recruitment and outreach

· Conduct community & corporate engagement activities/ events/ communications, presentations to community organizations, and liaisons with community “champions”

· Develop and maintain effective relationships with community agencies, corporate partners as well as individuals

· Executes the media and communication duties in collaboration with HCSA Corporate Partnerships & Strategic Communications team

· Organise and conduct volunteer activities relating to community & corporate engagement activities/ events

2. Content Development and Channels Management

· Plan and implement communication strategies based on key audience, including increasing awareness of SRSF in collaboration with HCSA Corporate Partnerships & Strategic Communications team

· Develop and distribute materials that explain the company and programme’s policies and position on relevant social issues

3. Resource Development and Coordination

· Identify and engage potential partners who can contribute to and support SRSF operations and maintain clear communication lines to ensure collaboration is developed and enhanced

· Coordinate the corporate volunteer management pool of resources and activities

4. Others

· Support data analysis and report generation for programme outcome measurement and volunteer management

· Participate in special projects and committees

· Perform additional duties as required by the nature of the position or as assigned by Head of Programme

QUALIFICATIONS

Education And Experience

· A Bachelor’s degree, preferably in a related field of study

· Proficient in Microsoft Office Suite, social media and/or digital marketing

· Excellent in verbal and writing communication skills

· At least 2 years of experience in volunteer / community management. Experience in social services/ charity / non-profit organization will be advantageous

· Needs to be flexible to work on weekends when required

Salary commensurate with experience. Venue of Work: Yio Chu Kang

The role is responsible to work collaboratively with the interdisciplinary care team and community care partners to provide holistic care and support to clients in the community. To provide accurate and timely documentation of patient assessment, care plan, interventions rendered and evaluation. Able to refer/escalate to appropriate healthcare providers / community care partners according to patient's needs based on pre-defined protocols or guidelines.

Job Requirements:

• Diploma / Degree in Nursing
• At least 2 years of relevant working experience in the related field
• Registered with the Singapore Nursing Board
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office applications
• Proactive team player
• Resourceful and able to work independently with minimum supervision
• Able to manage multiple tasks simultaneously and remain flexible in a changing environment

Only shortlisted candidates will be notified

Job Summary

• Handle account receivable duties
• To ensure proper filling of supporting and to provide close support for MOH funds accounting inclusive of subvention claims and Medifund Claims.
• Assist in maintaining fixed asset system.
• Assist in annual budget exercise.
• Assist in cash flow projection and management.
• Assist with month end, year-end closing and audit activities

Job Responsibilities

• In-charge of Account Receivables function including email and printing and mailing of residents’ invoice copies. Ensure copies of all printed invoices are files and kept for audit
• Responsible of update all receipts from residents in system. Perform follow up on outstanding receivables and issue monthly statement of account to residents or residents’ next of kin.
• Work closely with Medical Social worker to manage account receivable, review debtors aging report, outstanding fee, etc.
• Responsible to bank in cash and cheque into the bank accounts and tallied with bank-in slip. Ensure all bank-in slip are properly file and kept.
• Responsible for submission and reconciliation for any discrepancy of invoices in the ILTC Portal and any applicable funds.
• Manage government grants receivables and maintaining records of grant utilization
• Take charge of collection of Medifund projection, collection, accounts and audit
• Check and prepare refund to patient after discharge
• Review and attend to issues and queries on invoices and collections.
• Perform other ad hoc assignments as and when required. Adhere to all relevant Finance policies
• Handle month end journals
• Assist in preparation of schedules and reconciliation of accounts
• Any other duties as directed by Manager, Finance.

Requirements

· Diploma in Accounting or equivalent

· At least 2 years working experience in a similar capacity

· Knowledge of financial and cost accounting principles is essential.

· Knowledge in accounting software and proficient in Microsoft Excel and Words are required (skill in Navision will be a benefit)

· Experience in a non-profit set-up, healthcare industry, MOH funds accounting would be an advantage.

· Effective communication & interpersonal skills and able to interact well with various person and business units.

· Analytical and problem solving skills.

Responsibilities

• To plan, develop, implement and supervise fundraising projects with precision, care and within proposed dateline.
• To support in creating deep awareness of KWSH and efforts in community outreach engagements and partnerships in order to maximise program participation, objectives and impact.
• To manage the administrative and office services to support the delivery of projects.
• To support in the maintenance and delivery of effective and efficient management of projects together with staff, other colleagues and/or volunteers.
• To brainstorm and create new fundraising methods, models or programs to achieve fundraising targets.
• Any other matters requested by management.

Requirement

• Minimum Degree in any related fields
• Experienced in Marketing / Event Management and/or Fundraising will be an added advantage.
• Meticulous and organised
• Possess strong interpersonal, presentation n communication skills.
• Good computer skill
• Committed and empathy
• Team player

JOB SUMMARY

1. To plan, coordinate and conduct programmes in Rehabilitation Services
2. To be the liaison officer for volunteers in the centre
3. 
   

KEY DUTIES AND RESPONSIBILITIES

Programme

1. Plan, coordinate and conduct programmes under Rehab Services using Clubhouse concept
2. Prepare two weekly Rehab Services programmes by coordinating with staff and volunteers in charge of the various programmes.
3. Ensure smooth running of all programmes (booking of rooms, uploading of materials to computer, photo-copying of materials if necessary, gathering of members, marking of attendance, etc)
4. Submit department monthly report to Senior Manager by collating updates of events/ participation statistics and brief write-up on monthly ad-hoc events by the 6th of each month.
5. Organize or assist in the coordination of logistics arrangements for members' events whenever necessary.
6. Take turns to organize outings and members' events

Volunteer Management

1. Coordination and orientation of volunteers
2. Coordination and orientation of student group

REQUIREMENTS

• Degree
• At least 3 years of experience
• Passion to work with persons with mental health issues
• Emphatic
• Good interpersonal and communication skills
• Teamplayer
• Good organisation skills

Principal Responsibilities and Duties:

Independently coordinate with Caterer on daily meal requirements such as:

• Review menu and coordinate with caterer to supply correct quantity and meals, and at the required timings.
• Provide information on the quantity and meal types.
• Provide feedback received from elderly or staff pertaining to the food supplied.

Manage volunteers independently:

• Screen and deployment of volunteers.
• Plan volunteer roster per delivery session
• Prepare delivery list.
• Conduct briefing to individual or corporate group volunteers.
• Coordinate with volunteers to deliver ration packs.
• Assist volunteers when they encounter issues.
• Arrange for volunteer coordinators for weekends and public holidays.

Administrative work:

• Generate monthly reports.
• Submit monthly claims.
• Provide support and guidance to MOW Logistics Officer.

Other responsibilities:

• Screen new referrals independently.
• Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Core Competencies Skills and Attributes:

• MSOffice 365.
• Passionate to serve the elderly.
• Patient and sensitive to the needs of the elderly.
• Good in problem solving and critical thinking.
• Good interpersonal and communication skill.

Job Description:

You will be part of a dynamic media relations team that spearheads strategic and integrated communications efforts to market the client profile. Specifically, you will be developing and implementing plans and initiatives to create awareness of the client brand and a greater appreciation of its projects, programmes and causes. You will work closely with the media to explore fresh angles and develop interesting stories. Apart from drafting media releases, talking points and speeches, you will also be expected to anticipate, propose and manage responses to issues concerning the organization through various publicity platforms.

Beyond media relations, you will also have opportunities to work on various content deliverables such as videos, webinars and long form articles for both the client and their external platforms. As a key member of the communications team, you will also play an active role in providing communications consul on corporate events in addition to other public communications projects.

Working Arrangement:

Perm Post

Location: Botanic Gardens

Salary: $3700-6000/Month

Working Hours:

8.30am to 6pm Mon to Thu

8.30am to 5.30pm Fri

Job Requirements:

• Areas of study: Mass Communications, Marketing, English, English Literature, Social Sciences or related discipline with at least 1-year relevant integrated communications experience
• Possess strong background in media relations, social media, issues, crisis and event management
• Meticulous with an eye for detail
• A flair and passion for writing
• A good team player
• Outstanding interpersonal and communication skills with excellent command of English

• Identify needs of targeted community to establish outcomes to be achieved in programmes.
• Plan and execute appropriate community programmes/events.
• Review programmes effectiveness in terms of outcomes to be achieved.
• Develop partnerships with schools and organisations for programmes/events roll out.
• Establish partnerships with grassroots for programmes/events roll out.
• Work with other units within the organisation to introduce successful programmes/events to the respective units.

Employer: Grace Orchard School

Job Summary:

The Senior Social Worker, under the supervision of the Head of Department (Allied Professionals), is a key member of the school’s AP Department. He / She will assist in the management of the social work team, as well as the in mentoring and supervising the junior allied professionals. He / She works via an inter-disciplinary model with fellow allied professionals, teaching staff and parents / caregivers, and is responsible in providing support services and intervention to benefit students with Mild Intellectual Disability, as well as those with Autism Spectrum Disorder, and their families. He / She will maintain professional relationships with students and their families, acting as a guide, advocate and/or supporter so that they are able to help themselves. He / She will participate in case consultations and provide relevant support services to benefit students and their families. The standard of professional practice will be ethical and delivered with due consideration to the relevant legislation and procedures.

Duties and Responsibilities:

• Provide financial assistance services to needy students in accordance with the school’s financial assistance scheme policies.
• Facilitate the development of appropriate and effective tools for identification, assessment, intervention of students.
• Conduct family and social assessment of students’ needs when necessary.
• Conduct home visits when necessary.
• Formulate and implement individual / group intervention programmes for students.
• Involve in the school’s interdisciplinary process of Individual Education Plan (IEP) and Individual Transition Plan (ITP).
• Provide intervention for students on a one-to-one basis, group, class, work experience or special setting based on the needs of the students.
• Evaluate and document students’ intervention needs and progress regularly and review the effectiveness of the intervention.
• Provide consultation and update students’ status to the relevant staff members and caregivers.
• Work in collaboration with teaching/non-teaching staff and caregivers in addressing the needs of the students effectively.
• Work with external agencies e.g., hospitals, external allied professionals in addressing the needs of the students effectively.
• Maintain and update students’ relevant documentation records and reports.
• Conduct family interviews for Placement Assessment Screening (PAS) and co-ordinate with AP staff to support placement and transition for new admission.
• Provide crisis intervention support in line with the school policies, including recommendations for financial assistance and supporting child protection cases.
• Conduct relevant in-house training for school staff, parents and caregivers e.g., workshops, professional learning sessions etc.
• Recruit, train and co-ordinate volunteers for enhancement of the school’s services and programmes.
• Assist in the development and review of department structures, processes and related policies in conjunction with the management.
• Assist in the development and management of the budget for the department.
• Assist in the stock-take and control of inventory of the department.
• Work in collaboration with teaching/non-teaching staff in various school committees including school event planning, subject curriculum and school programmes.
• Attend school meetings e.g., staff contact time, department meetings, committee meetings, interdisciplinary meetings, and school holiday staff meetings etc. to keep updated of school matters and planning.
• Attend internal and external trainings e.g., professional learning teams to keep abreast of the latest trends and developments to develop and maintain skills that increase effectiveness.
• Perform other duties and be involved in committee work as assigned by the school management.

Requirement

• Bachelor Degree in Social Work or Graduate Diploma in Social Work.
• Minimum 8 years of experience in social service sector.
• Registered Social Worker (RSW) with the Singapore Association of Social Workers is preferred.
• Good communication & interpersonal skills
• Reliable, responsible and show high level initiative

Overview

PCF Sparkle Care is an integrated eldercare facility. The Senior Care Centre provides centre-based community care services for seniors who are physically frail and in need of supervision during the day while their loved ones are at work.

Executive (Partnership Development & Project Management) , Senior Care Divsion

Job Description:

Partnership

• Assist Manager to draw up partnership agreements (eg. MOUs) for review and approval and successful implementation of partnership workflow/processes and systems. (eg set up of agreed workflows between partners for the partnership)
• Coordinate with other team members within Sparkle Care and external partners to ensure all aspects of the core partnerships can work effectively e.g., facilitate seamless delivery of the continuum of care between the inhouse and external AAC, SCC and the HPC+ teams.
• Collect and compile KPI information for data reporting and KPI Submission on a weekly/monthly basis.

Active Aging Centres

• Cover day to day operations in the Eldercare Service at the designated Senior Care Centres or newly awarded Active Ageing Centres as required.
• Deliver a high level of customer service and engagement with seniors and community partners.
• Maintain proper records and documentation of networking and collaboration, incidents and phone calls/communications.

Volunteer Management

• Contribute to Sparkle Care’s Volunteer Management effort, where needed.

Other Duties

• Assist in the review of programmes and service offerings from time to time to keep up with the development in the eldercare sector.
• Participate actively in ad hoc projects to improve service quality and brand name of PCF Sparkle Care
• Any other responsibilities as assigned by the Reporting Officer

Job Requirements and Qualifications:

• Bachelor’s degree or diploma from an accredited University or Polytechnic
• Preferably with at least 1 year of working experience in an eldercare setting or befriending and buddying services [or volunteering services]
• Good communication and interpersonal skills
• Possesses a passionate and sincere disposition to work with seniors

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

The Job:

Reporting to the PHICO Manager, the Senior/Executive will support the SGH Population Health and Integrated Office (PHICO) in administrating the Healthy, Empowered and Active Living (HEAL) Fund and its projects within Southeast Singapore and the wider SingHealth Regional Health System area. The projects cover a wide range of population health areas, including care model innovation, technology-enabled care and intergenerational programmes.

The roles and responsibilities include but is not limited to:

• Support in programme and fund management, including developing work plans, report writing, budgeting and delivering presentations
• Facilitating population health projects, from development to implementation and support in scaling
• Working closely with various internal and external stakeholders across various sectors to plan and facilitate programmes activities to support population health projects under HEAL Fund

Requirements:

• Bachelor’s Degree in any discipline, preferably Health Sciences or Social Sciences
• Strong written and oral communication skills
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Team player with excellent planning, analytical and problem-solving skills

Principal Responsibilities and Duties:

Able to independently:

• Enter client’s medical appointments in system
• Monitor clients’ movement.
• Plan daily transport schedule.
• Manage vehicle related matters.
• Liaise with hospitals and other community partners
• Manage and screen volunteers, independent contractors and vendors
• Screen new referrals.

Administrative work:

• Generate monthly reports.
• Submit monthly claims.

Other responsibilities:

• Escort clients for medical appointments when needed.
• Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Core Competencies Skills and Attributes:

• MSOffice 365.
• Passionate to serve the elderly.
• Patient and sensitive to the needs of the elderly.
• Good in problem solving and critical thinking.
• Good interpersonal and communication skill.

Job Summary:

Your key responsibility will be to manage and contribute to a portfolio of projects comprising research studies, programme design, monitoring, and evaluation to improve programme efficacy and outcomes of beneficiaries.

Activities include project management, applying evidence in programme design, developing indicators for monitoring and evaluation, providing implementation support, conducting research studies and research synthesis. You will also contribute to strategic organisational development and capability building projects

Principal Responsibilities and Duties:

1) Support research studies and activities

• Conduct literature reviews
• Scope research studies and design surveys
• Prepare reports and present findings through reports, newsletters, presentation, etc.

2) Work with programme teams to design and develop evidence-informed programmes and interventions

• Project planning and management
• Building strong relationships with stakeholders
• Provide relevant evidence-based information
• Support in needs assessment/ situational analysis and synthesis
• Develop monitoring indicators and scales for programme monitoring and evaluation (both internal and external)
• Contribute to proposal writing
• Support teams in programme implementation to ensure monitoring process is in place

3) Work alongside teams for programme monitoring and evaluation (both internal and external)

• Co-ordinate and manage programme evaluation projects with external programme evaluators
• Support programme monitoring and evaluation of internal programme evaluations
• Prepare reports and present findings through reports, newsletters, presentation, etc.

4) Contribute to organisational capability building e.g. training workshops, etc.

• Support in preparing and conducting training on related impact and research topics

Essential Skills and Qualifications:

• A good degree in any discipline, preferably with prior experience conducting research programme design, monitoring and evaluation
• Excellent written and verbal communication skills
• Qualitative and quantitative research design, data collection and analysis skills
• Strong ability to interpret, analyse and synthesise data
• Strong project and stakeholder management skills
• Proficiency in using statistical software such as SPSS or Nvivo to conduct data analysis

Overview

PCF Sparkle Care is an integrated eldercare facility. The Senior Care Centre provides centre-based community care services for seniors who are physically frail and in need of supervision during the day while their loved ones are at work.

Admin Executive - Senior Care Centre

Job Description:

· Manage admin and performance related functions in a Senior Care Centre

· Interact with new clients and prepare client Service Contracts

· Process fee invoices and handle fee collection

· Manage scheduling of clients for the service and their transportation

· Perform compilation and analysis of key indicators where required

· Be involved in SOP preparation and digitalization

· Process subvention claims for submission to regulatory agencies

· Take charge of inventory controls and equipment maintenance

· Oversee purchasing functions

· Support administration of customer service and client feedback

· Be involved in projects or process improvements (either self-initiated or assigned)

Job Requirements and Qualifications:

· Degree in any discipline [minimum Diploma in Business or Management]

· Proficient in Microsoft Office - MS Word and Excel

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Roles & Responsibilities

• Programme Planning and Implementation for seniors
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary
• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and co-ordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets
• Lead, motivate and train junior personnel.
• Administrative Duties
• Provide secretariat support to the Division of Senior Services.
• Undertake any other duties as required.

Requirement

• Min. Diploma in related industry such as healthcare, social or community services sectors would be good
• Min. 1-3 years of related working experience in healthcare, social or community services sectors handling outreach or volunteer management scope
• Keen to work in the community setting.
• Able to work independently as well as embrace teamwork.

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Overview

PCF Sparkle Care is an integrated eldercare facility. The Senior Care Centre provides centre-based community care services for seniors who are physically frail and in need of supervision during the day while their loved ones are at work.

Executive (Corporate Services & Regulation) , Senior Care Division

Job Description:

Job Description:

• Execute procurement processes in PCF’s Procurement Management System (PMS), including creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)
• Work closely with Information Technology Division (ITD) and Procurement department (PRO) on technical issues encountered on PCF PMS
• Coordinate with Finance Division (FID) on payment matters
• Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in aging reports
• Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment related matters
• Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed
• Maintain SCC/ACC staff’s training records online
• Procure furniture and equipment for new centres alongside Centre Manager, Senior Nurse, Therapists as well as Admin and Finance team
• Perform grant claim submissions
• Take down minute notes for meetings
• Undertake projects and tasks that might be introduced from time to time

Job Requirements and Qualifications:

• Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if candidate has excellent career track in relevant experience)
• At least 2 years’ experience in administration, financial or procurement portfolios
• Proficient in Microsoft Office – MS Word, Excel and Powerpoint
• Good team player with good analytical and problem-solving skills.
• Able to multi-task, well organised and meticulous

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Senior Nurse - Senior Care Centre

Job Description

• Take charge of entire clinical nursing practice in a Senior Care Centre
• Take charge of nursing care for elderly clients; including fall risks and hospitalization processes
• Take charge of medical procedures in an outbreak of infectious diseases
• Conduct client assessments during admissions and periodic reviews
• Participate in multidisciplinary case discussions
• Oversee adequacy of medical supplies and equipment

Job Requirements and Qualifications:

· Diploma in Nursing – Registered with the Singapore Nursing Board

· Minimum 5 years of nursing experience in a hospital or eldercare setting

· Good communication and interpersonal skill

· Possess a passionate disposition to care for frail seniors

· Be able to conduct care programmes for seniors; e.g. daily news/healthcare reviews/cooking therapy/art & craft/singing/dancing, reminiscence therapy; etc.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Responsibilities:

• Ensure efficient and smooth day-to-day function of the centre
• Provide exceptional customer service through answering the phone, and handling general enquires
• Promote compliance to ethical and responsible data use principles by ensuring necessary data is collected, accurately updated, and maintained in the systems
• Provide administration support and clerical activities for 3 satellite centres (Bedok, Cantonment and Woodlands)
• Ensure timely submission of reports to stakeholders.
• Adhere to the organisation’s financial management and procurement processes
• Maintain strong relationships with stakeholders and partners

Requirements:

• ‘A’ Levels/ Diploma holder
• Service-oriented
• Outstanding communication (verbal and written) and interpersonal abilities
• Pleasant disposition and able to work with others
• Proficient in the use of Microsoft applications (Office 365) and IT systems
• Possesses problem solving skills
• Independent in managing and executing work tasks
• Positive professional attitude, has initiative and is innovative
• Organized and resourceful

Work Location: Cantonment

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Scope

Assist HOD Corporate Services to develop and conduct the company’s communications and marketing programmes, fundraising events and campaigns, donors relations and outreach activities with community partners.

Main Job Role:

1. Communications and Marketing Development (internal and external stakeholders)
2. Relationship and Partnership Development (donors, fundraising activities)
3. Collaboration with Community Partners for branding and outreach activities

Duties and responsibilities include:

A. Communications and Marketing Plan

• Execute the annual communications and marketing plan
• Design and execute the content for the company’s marketing collaterals (newsletter, annual reports, flyers, campaign posters, etc)
• Design and execute online digital fundraising campaigns, programme brochures, press releases, direct mailers, sponsorship letters
• Assist the programmes team to produce original content and continue building up our internal record of community based stories by interviewing individuals and corporates and partners
• Pitch stories with various media platforms, traditional & digital for branding purposes
• Monitor and update key digital marketing tools like SEO, Google Analytics for review and reporting to internal and external stakeholders
• Co-work with target brand ambassadors to promote company’s brand on social media platforms
• Liaise and work with third parties graphic designers, web designers, digital agencies if needed

B Relationship Partnership Development

• Develop and implement the company fundraising events and campaigns at targeted audience
• Develop and implement fundraising and engagement activities to meet company’s objectives
• Maintain key donor accounts (new and existing) using the Donor Management System for donor segmentation and donor lifecycle
• Identify and develop new partnerships in fundraising and donors relationship
• Provide data analyses of donations, fundraising activities and engagement outcomes for review and planning purposes

Technical Competencies:

1. Diploma in Mass Communications, Journalism, Marketing or Business Administration preferred.
2. 1-2 years related work experience in Marketing or Sales or Journalism
3. Experience in fundraising or donor management in the charity sector is advantageous.

Core Competencies:

1. Good team player with pleasant disposition
2. Meticulous, with attention to detail
3. Strong multi-tasking skills
4. Good time management
5. Excellent English writing and speaking skills
6. Good presentation skills
7. Good negotiation skills

The Job:

Your job responsibilities will include but not be limited to the following:

• Coordinate health and social care by liaising with various stakeholders within the integrated community care team
• Screen residents to determine their health and social care needs
• Coach patients and caregivers in managing patients' health and social aspects, including managing chronic diseases, adopting healthier diets, and sharing information on suitable community resources and services for residents
• Implement changes to care plans co-developed with residents, in consultation with Senior WBCs and/ or clinical teams
• Guide SAWBCs & AWBCs in care coordination & case management duties, patient coaching duties as well as health and social care needs assessments

Job Requirements:

• Bachelor Degree in any discipline, preferably in healthcare, nursing or sociology discipline
• Operational experience in and knowledge of health social and community care sectors preferred
• Good verbal and written communication skills
• Versatile to adopt a variety of coaching methods, as suited for different resident and patient profiles

Job Summary:

As the Operation Executive at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. This position is responsible for overseeing the operational functions of our shelter and ensuring that the safety and well-being of the residents are taken care of. You’ll help to improve decision-making processes and implement strategies to enhance operational excellence within the shelter. The Operation Executive works collaboratively with our dedicated cross-functional teams, community partners, and stakeholders to be a Beacon of New Hope to the displaced and disadvantaged in the community.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations. Ensure smooth running of shelter operations and oversee daily shelter operational issues and statistical collection.
• Handle day-to-day general queries from shelter residents. Manage general disputes that may occur between co-living shelter residents.
• Issue warning letters to residents for non-compliance with shelter regulations.
• Make recommendations for the discharge of residents to the Discharge Committee.

Stakeholder / Vendor Management

• Liaise with external parties for maintenance of shelter premises (e.g., HDB, Town council, grass cutting, pest control, cleaning services, movers, CCTV, IT services, etc.).
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage moderate to significant disputes that may occur between co-living shelter residents.
• Develop, implement, and improve processes and effectiveness of incident management within the shelter environment, including ensuring adequate training of staff to handle incidents that may occur.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment and liaise with external parties during emergencies (e.g., CNB, Police, Ambulance, etc.).
• To take immediate measures upon discovery of any illegal activities in the shelter (e.g., Notifying the police).
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify the Management / Funder agency (MSF / SCORE) for the next action step within 24 hours.
• Enforce shelter rules and conduct shelter inspections to ensure compliance with shelter rules, especially in regard to drugs.

Administration

• Ensure collection of shelter fees by the first week of the month.
• Support the maintenance and update of the Operations SOP manual (including urine tests, etc.).
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.
• Implement an information / data management system to effectively collect and maintain client and operational data.
• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Senior Operation Executive / Team Lead.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Good analytical and problem-solving skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Volunteer Management

• Provide support in the overall aspect of the volunteer management programme (Recruitment, Training and Retention) at town level
• Support the development of framework and training curriculum for existing and new volunteers
• Coordinates, nurtures, sustains and motivates volunteers
• Organise and provide support in events including formal or informal recognition, reward programmes, and appreciation events for volunteers
• Document and monitor outcomes
• Maintain and update Volunteer Programme materials (such as applications, policies and procedures, volunteer handbook, etc)
• Support all secretariat work and reports of the volunteer programmes to management, internal and external stakeholders
• Update and manage database of volunteers to ensure accurate and up-to-date records

Marketing and Communication

• Support the development of strategy and operational plans to market the services and volunteering opportunities to community and corporate partners
• Plan and manage all publicity efforts to drive volunteer recruitment and organise outreach events
• Provide editorial support for corporate communication, collateral and material

Candidate Requirements

Technical Competencies:

• Recognised Diploma Bachelor in any field with minimum 2 years related work experience

Core Competencies:

• Positive vibes with strong interpersonal skills
• Team player who is resourceful, adaptable and able to perform multitasks under given timeline
• Self-motivated and pleasant personality
• Passionate about volunteerism and enjoy serving in community

Preferred achievements / characteristics:

• Good organisational and project management skills
• Resilient, resourceful and independent with minimum supervision

Our client is a local organization that provides care and support for the elderly and regularly engages in community services. They aspire to ensure quality and high standard services focusing on the importance of quality eldercare.

With their ever-growing expansion, they are looking to hire Eldercare and Community Outreach Senior Associate to assist with their daily operations.

Would this be the next career for you?

· Lead the daily operations of the Elderly Activity Centers, in alignment

with directions of Elderly Activity Centers senior management and

MOH.

· Create a comprehensive Community Outreach Plan for the service

boundary to achieve the annual allocated target of seniors to be

engaged.

· Work on building relationships and identify new community partners

to support and address the needs of the seniors in the community.

· Initiate to engage community partners to cooperate and work

together in community projects.

· Monitor and conduct regular reviews, with the team, on the activities

in the Elderly Activity Centre to ensure the activities meet the five

domains required by MOH/AIC.

· Compile and submit required reports on a timely basis, to Center

Senior management and MOH/AIC.

· Manage and effectively guide staff to maximize their strengths and

potential.

· Manage appraisal of staff and keep proper training documentation.

· File keeping and data organizing of networking, incidents, income, and

expenses.

· Assist with any other responsibilities and duties assigned by the

Manager.

If you’re someone with the following, let’s chat!

• Bachelor’s degree or Diploma from an accredited University or Polytechnic.
• Preferably in the field of Social Work or Gerontology.
• Min. 1 year working experience in the field.

Additional details

• Work Locations: Braddel Heights, Serangoon, Shunfu, Yew Tee, Kreta Ayer, Eunos, Changi and Simei.
• 5.5 Workday, Monday to Saturday.
• Work timing between 8.30am to 5.30pm.
• Uniform provided.

Next steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279
Kavitha Selvadurai R22110039

• Carry out the programes of the respective centres
• Facilitate, guide and assist the clients in their activities
• Participate in development and implementation of group activities
• Assist in conducting group exercise / activity programme
• Assist in conducting therapy programme / intervention for clients
• Assist in medical administration and basic hygiene care
• Assist to provide basic counseling to clients & their families
• Assist to provide case management for client to support them
• Involve in developing Individualized Care Plan for client with other team members by assisting in identifying their needs, strength, limitations and potential and implement intervention plans with SMART goals.
• Measure & monitor clients’ vital signs include Blood Pressure (BP), Heart Rate (HR) or Pulse Rate (PR) & Respiratory Rate (PR).
• Assist in identifying patient with early onset of diseases or condition
• Assist to befriend & provide mental or social support to the clients / caregivers
• Assist to conduct in-service training sessions for staff and volunteers

Job Requirements:

• Diploma in social service or related discipline, with a social service background