Total 80,711 Others/Any customer experience manager job vacancies in Singapore

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : SGD 7,000 - SGD 10,000
 

A DAY IN A LIFE

At Teleport, you can expect your days to be pretty varied. Multitasking is normal, and sometimes you will have the opportunity to get involved with other parts of the business. In your role as Manager, Sales (Cargo) you are the face of Teleport to our customers and help us to grow our business. Selling international cargo capacity in the region, you are key for the success of Teleport in this market. You will report to the Country General Manager for Singapore. That said, the bulk of your working hours should involve you having to:

• Build strong relationships with our customer base and grow the cargo business in Singapore. 
• Stay present through personal customer visits, meetings, events, or via phone and conference calls; 
• Provide quotations and spot rates for customer business, follow-up and close the deal;
• Participate in tenders and RFQs for larger deals. This includes working with Revenue Mgmt and other departments to come up with pricing and operational solutions for the customer;
• Provide market reports to Revenue Management and the Management team, such as pricing, competitors and customer demand;
• Work with Air Operations, Standards and Process Improvement to troubleshoot customer complaints and help improve our service;

At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader and good leaders:

• Is self-motivated to win new business;
• Can build long-lasting relationships with customers; 
• Is comfortable to be on the road most of the time to meet with customers;
• Take pride in every cent made for the company.
• Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
• Do what is needed to get things done, as they believe speed is more important than anything else to effect change
• Over communicate, particularly as they are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

These are minimum-requirement skills and a ‘must-have’ for the role:

• Experience working with senior leadership in both early stage and larger, regional organizations - a strong understanding of the trade-offs inherent in organizations of differing sizes
• Agile all-rounder - must be equally adept at strategy, tactical decision making and operations
• Growth is a team sport - demonstrate a track record of leading and building successful cross-functional teams that have put something new or unique out into the world
• A special ability to juggle multiple priorities and build a sense of urgency in a dynamic environment
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving
• Curious and well-read
• An engaging oral and written communicator
• Strong personal branding and comes highly recommended by peers, external vendors / partners, bosses and/or teams managed by you

These are skills that are ‘nice-to-have’ and will make you stand-out in the job application:

• Track record of mentorship and growing people below you
• Demonstrable experience hacking growth strategies/models for the entire demand marketing/ growth function 

Qualifications

• Total 10+ years of experience with regional Southeast Asia experience
• Previous experience in Air Cargo or Logistics

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Risk Manager/Credit Risk Control Manager
• Working Location: Chinatown
• Working Hours: 5 days (Mondays - Fridays 9.30 AM - 6.30 PM)
• Salary Package: Basic Salary Up to $6000
• Duration: Permanent Role

Key Responsibilities

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

APPLY NOW!!!

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 5-8 years of unsecured personal risk control experience
• Professional Risk Manager (PRM) certification is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Responsible for achieving significant aftermarket sales objectives and providing exceptional customer service.
• Vital role in assisting Services & Support to attain crucial growth objectives and in contributing to the Sales Strategy for sustainable expansion.
• Manage portfolio of customer accounts and overseeing the monitoring and reporting of sales targets.
• Supervise order management process including AOG and managing regional Customer enquiries.
• Assist customers with AOG requirements in accordance with the company's commitment to timely responses for AOG situations.

Requirements:

• Diploma in Business Administration/Aviation or equivalent.
• At least 2 years of Sales experience in Aerospace industry.
• Proficient in SAP and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

IQPC is looking for a highly motivated Marketing professional with online and offline marketing experience and a passion for driving results through innovation.

The Marketing Manager covers the planning and execution of comprehensive marketing strategies to drive website traffic, generate leads, and ultimately attendees, guests and sponsors to relevant digital/ in-person events using a full range of direct and digital marketing channels.

The ideal candidate will be highly creative, up-to-date on the latest online media platforms, have knowledge in creating multi-channel marketing campaigns, be social media savvy, able to forge external partnerships, have exceptional written communication in English and organizational abilities.

Responsibilities:

• Conducting detailed response analysis and formulating targeted marketing strategies by using our CRM system
• Develop and implement online content marketing strategies with focus on driving traffic to your event website and generating qualified enquiries
• Manage key markeing channels including SEO, paid search, affiliate marketing, email marketing and social media
• reporting, analysis and on-going optimisation of all marketing channels
• forging long-term marketing partnerships with associations, publications and social media influencers
• working closely with other internal departments to achieve project objectives

Requirements:

• Tertiary qualififcation in Marketing or Business
• B2B marketing or related conference marketing experience preferred
• Results driven, self-motivated and determined to succeed
• Creative problem-solver and effective decision maker
• Strong negotiator who thrives under pressure and is capable of meetnig tight deadlines

Communication Manager

• Permanent role
• Location: Beach Road
• Client: Technology
• Software tools needed : MS Dynamics OR SAP

The Opportunity

This role works closely with client stakeholders at all levels to understand business needs, goals and objectives for key situations, initiatives and programs and recommends, develops and implements complex communication solutions, approaches and tactics to most effectively reach target internal and/or external audiences and achieve desired outcomes.

• Create, implement, and oversee communications programs for client-focused engagements.
• Develops cross-channel content (brochures, letters, web articles, video, social content, games, quizzes, signage, etc.) to support client-facing projects.
• Applies benchmarking data and performance metrics to continuous improvement of communication efforts.
• Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or project for their assigned area(s) of responsibility.
• Leads and/or participates in efforts to define metrics and measurement for communication programs and tactics.
• Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
• Develops complex communication plans and activities are aligned across key internal and external stakeholder groups through ongoing collaboration with business-line communicators and project leads.
• Provides subject matter expertise and tactical communication counsel and support to project teams and other internal stakeholders (such as Graphic Design, Editorial, Brand, Video Production, Digital, etc.).
• Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for their assigned area(s) of responsibility.

Your Background

• 4 Year/bachelor’s degree (Degree in English or Communication preferred) or equivalent work experience (4 years of experience in lieu of Bachelors)
• 5-8 years’ communication experience leading communication programs/department
• Strong written and verbal communication skills are essential, including the ability to interact with general partners and other leaders of the firm
• Demonstrates initiative, interpersonal and advanced project management skills
• Demonstrates organization and time management skills to meet deadlines
• Demonstrated experience in virtual communication methods
• Drives performance targets to completion
• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, and SharePoint) skills
• Preferably from tech industry

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

An opportunity now exists for a Royalties Manager to join our client, a leading and global entertainment company.

Reporting to the group Finance Director and assisting regional Finance managers, you will mainly focus on obtaining accurate and timely royalty forecasts from licensees across the APAC region as well as ensuring cash is collected timely according to invoices raised and distributed to licensees.

Job Responsibilities:

• Assists regional Finance managers in obtaining, analysing, reviewing, verifying, and reconciling licensee royalty reports for all licensing commercial agreements within the region.
• Distribute sales invoices to licensees, resolves licensee queries and performs effective credit control to collect cash.
• Assists regional Finance managers in managing withholding tax processes for the region by obtaining necessary documentation from licensors and supplying to licensees to minimise WHT deductions.
• Prepare and File WHT submission as required by Agent and brand owner.
• Prepare local licensee budgets and forecasts.
• Maintains current knowledge of relevant local accounting regulations, policies, and procedures.

Your profile:

• A Bachelor degree in finance or related
• At least 3 to 4 years of experience in a finance role.
• Royalties experience preferred.
• Strong interpersonal and business liaison skills.
• Excellent communication and interpersonal skills

This role offers the right candidate an excellent opportunity to join a great company. If this position interest you and you have what it takes, apply now!

EA License number: R1114955

Agency License number: 11C4388

The ideal candidate will be able to effectively coordinate administrative tasks in the office, help with the upkeep of the office facilities and be on top of the office inventory. They should be comfortable coordinating flight and hotel bookings for the team. They should also possess a friendly demeanor so they can effectively interact with office visitors.

Responsibilities

• Maintenance and upkeep of office facilities, including the reception area, meeting rooms, pantry and overall office environment
• Purchase and maintain inventory of office & pantry supplies and equipment and manage relationships with external vendors and suppliers
• Coordination of flight and hotel bookings for the team
• Onboarding/Offboarding Process for Office-related matters
• General office administration duties including reception, building access and telephone and courier/mail duties
• Usher visitors, serve refreshments and inform relevant staff of their arrival
• Other ad-hoc duties as and when necessary
• Administrative support for the finance team, including but not limited to preparation of bank and other corporate documents, arranging for document signing, sorting and filing of documents

Qualifications

• High-energy, high-integrity enthusiastic self-starter.
• Minimum of two years of relevant work experience.
• Entrepreneurial spirit and a strong desire to learn and succeed.
• For this challenging position, we are looking for a reliable and trustworthy individual, meticulous and have a flair for administrative and operational matters. Strong organizational skills are a must, coupled with the ability to multi-task and work well under tight deadlines.
• Strong work ethic, professional demeanor, and appearance

- Review project specifications,technical clarifications and construction drawings

- Carry out works scheduling,material requisition,cost control,project supervision and documentation

- Supervise structural/architectural works and coordinate with client's representatives,consultants an sub-contractors on technical matters

- NTC / Diploma

- Minimum 3 years relevant experience in supervision of structural / architectural works in building construction

- Computer literacy would be an advantage

Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

The Partner Marketing team develops programs and marketing campaigns for the Partnerships team across Social Media and Messaging platforms. We are responsible for working with an ecosystem of companies that provide data, tools and services that maximize the performance of marketing for all its clients.

Our marketing team is seeking a Partner Marketing Manager to drive our partner and advertiser enablement efforts in critical business areas like commerce, messaging and creative. This role is responsible for leading marketing initiatives across partner types, including co-marketing, content development, thought leadership and events.

The ideal candidate will have a solid marketing background along with strategic, program management and execution skills.

Responsibilities:

• Build strategic marketing plans and programs that build brand sentiment, shift perceptions and drive behavior change
• Execute the plans from brief through to implementation, including creative, content and events
• Develop and deploy marketing collateral across APAC, managing localisation and translation
• Drive best-in-class creative, execution and measurement across all touch points
• Build strong relationships with our Partnerships organisation, understanding their business and key challenges
• Coordinate efforts with cross-functional teams including sales, regional product marketing, comms, creative, external agencies and legal
• Influence and manage multiple stakeholders across the business to drive alignment

Requirements:

• 6-8 years of work experience, ideally with 2+ years' experience focused in B2B marketing
• Experience in partner marketing, co-marketing, events marketing or marketplace is preferred
• Strong marketing background with track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Experience collaborating with cross-functional teams and managing stakeholders internally and externally, proven ability to negotiate and influence plans to deliver joint KPIs and results
• Excellent written and verbal communication in English and Vietnamese as this role will be managing clients in Vietnam

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are an established Online/ Instore Jewellery company seeking for a Sales & Customer Service Assistant/Executive/Manager for immediate employment to join our team. Working location at Orchard, 5.5 days.

Responsibilities:

• To close sales by ensuring great customer service and providing patient and professional recommendations.
• Plan and execute monthly events, establish collaborations and work with vendors and suppliers.
• Observe and suggest new product, trends and marketing ideas.
• Utilizes marketing tools and product promotions to drive sales.

Requirements:

• Experience in sales, customer service, jewellery industry, or luxurious products, or online brands will be added advantage
• Customer focus
• Creative, Innovation, Positive

About the company
Our client is a well-established reinsurance company, currently seeking a talented Finance Manager with expertise in IFRS17 to lead the reporting & operations team.

About the job

• Lead and manage the finance team, overseeing all aspects of reporting and operations.
• Utilize your in-depth knowledge of IFRS17 to ensure compliance and accuracy in financial reporting.
• Drive process improvements and efficiency enhancements within the finance department.
• Collaborate with cross-functional teams to streamline operations and achieve organizational objectives.
• Prepare and present comprehensive financial reports to senior management.

Skills and experience required

• Bachelor's degree in Finance, Accounting, or a related field.
• Extensive experience in finance management, with a strong focus on IFRS17.
• Proven track record of leadership and team management.
• Excellent analytical skills and attention to detail.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Strong communication and interpersonal skills.
• Big 4 insurance auditors should apply.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Our flagship project

Our flagship project will bring together a 360 ͦ engagement ecosystem for youths in deep tech – from challenges and bootcamps to learning and research opportunities, and internships.

With the growing relevance of space-based science and technologies, it will be the go-to deep tech platform for youths, touching a wide range of industry verticals, including robotics, cybersecurity, life sciences, satellite and space tech, and sustainability – a reflection of the growing ubiquity of space and its growing impact in our world.

Role Overview

The Project Manager will play a critical role in designing, developing, and implementing a range of educational initiatives and courses. This position involves close collaboration with subject matter experts, instructional designers, and the client services team to ensure that our programmemes meet the highest standards of delivery.

Responsibilities & Tasks

Programme Development & Delivery

1. Programme Development: Lead the planning and development of training programmes, including defining learning objectives, curriculum development, and selecting delivery methods (e.g., in-person, online).

2. Stakeholder Management: Act as the primary liaison between internal teams, external partners, and clients to ensure alignment and address any programme-related concerns.

3. Resource Allocation: Manage resources effectively, including the assignment of instructors and coordination of instructional materials, to ensure programmes are delivered efficiently and effectively.

4. Budget Management: Develop and oversee the programme budget, ensuring that all financial objectives are met and identifying opportunities for cost savings.

5. Quality Assurance: Implement quality control processes to ensure that training content is up-to-date, relevant, and delivered in an engaging and effective manner.

6. Evaluation and Reporting: Design and implement evaluation tools to measure programme effectiveness and learner outcomes. Provide regular reports to senior management on programme progress, challenges, and achievements.

7. Vendor and Technology Management: Oversee the selection and management of vendors and technology platforms essential for programme delivery, ensuring they meet our needs for scalability, reliability, and user experience.

Strategic Marketing

8. Market Research: Conduct thorough market research to understand the target audience's needs, preferences, and behaviors. This includes analyzing competitors, identifying market trends, and understanding the overall industry landscape.

9. Marketing Strategy Development: Develop a comprehensive marketing strategy that aligns with the project's objectives. This involves setting marketing goals, defining target audiences, and determining the marketing mix (product, price, place, promotion).

10. Branding and Messaging: Develop and maintain the project's brand identity, including messaging, tone, and visual elements. Ensure consistency across all marketing materials and channels.

11. Content Creation and Management: Oversee the creation of engaging marketing content across various formats (blogs, social media posts, newsletters, press releases, etc.) to engage the target audience and communicate the project's value proposition.

12. Digital Marketing: Implement and manage digital marketing campaigns across various platforms (social media, email, SEO/SEM, online advertising). Monitor performance metrics and adjust strategies as necessary to optimize results.

13. Social Media Management: Manage social media profiles related to the project, including content planning, posting, engagement, and analytics. Utilize social media to build a community around the project and foster interaction with the target audience.

14. Event Marketing: Plan and execute marketing events, such as webinars, conferences, and product launches, to promote the project. This includes event planning, promotion, coordination, and post-event follow-up.

Experience, Skills and Qualifications

- Bachelor's or Master's degree in Education, STEM from a reputable university

- Proven experience in project management, specifically in the development and implementation of training programmes.

- Strong leadership skills and experience managing cross-functional teams.

- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

- Ability to manage multiple projects simultaneously with a high degree of accuracy and attention to detail.

- Proficiency in project management software and tools.

- A proactive, solution-oriented approach to problem-solving and the ability to adapt to changing priorities.

How to Apply / Application Deadline

Please submit your resume/CV and a cover letter highlighting your relevant experience, particularly in managing training or educational programmes. Include any certifications related to project management or instructional design. Deadline for submission is 31 March 2024.

Job Highlights:

• Basic up to $7000 + AWS + VB
• Monday to Friday
• 8.30am to 6.00pm
• Tampines Grande

Job Responsibilities:

Strategic Partnership

• Collaborate closely with various departments, devising HR strategies and offering tailored HR solutions
• Lead the implementation of special projects initiated by headquarters

Employee Relations

• Address and resolve complex employee relations matters through thorough and impartial investigations
• Oversee performance management processes and facilitate effective staff onboarding

Talent Management

• Supervise and execute talent acquisition initiatives, including recruitment, interviewing, and hiring processes
• Manage job advertisement postings on the UKG Recruitment module
• Work with management on succession planning

Compensation & Benefits

• Ensure adherence to company policies and industry HR standards across all procedures
• Coordinate with payroll vendor to guarantee punctual and accurate payroll processing every month
• Handle annual insurance policy renewals with the broker

Reporting

• Analyze HR metrics and trends in collaboration with headquarters or APAC HR to develop innovative solutions, programs, and policies

Job Requirements:

• Degree in Human Resources Management, or equivalent qualification
• Minimum 3-5 years or more experience in an HRBP role with at least 3 years in managerial role
• Prefers incumbent with at least 3-5 years in Freight Forwarding / Logistics industry
• Strong HR Generalist (with payroll experience)
• Proven experience as an HR Business Partner
• Thorough knowledge of labour legislation
• Full understanding of all HR functions and best practices

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Tai Jin Jin | EA Personnel No.: R23116259

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Role and Responsibilities

• Pleases customers by providing a pleasant dining experience
• Accomplishes restaurant human resource objectives by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees.
• Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions.
• Meets restaurant financial objectives forecasting requirements, preparing annual budget scheduling expenditure, analysing variances, and initiating corrective actions.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations.
• Ensure proper grooming and hygiene standards for all kitchen staffs.

Qualifications and Education Requirements

• 5+ years of hospitality related experience

• 3+ years of restaurant manager or leadership experience

• Diploma or Degree (management, hospitality management)

• Customer service

• People management / fostering teamwork

• Good verbal communication

• Self-motivated with high energy level

• Multi-tasking

• Resolving conflicts

Benefit
√ Attractive Salary Packages
√ Referral Incentive
√ Performance Bonus
√ Medical & Dental Benefits
√ Training & Certification
√ Career Advancement
√ Annual Leave (up to 18days)
√ Meal allowance/ Staffs Discount
√ Birthday Vouchers

Working Hours/Location

• 5.5 working days
• Split Shift
• Part time is welcome to apply

To Apply:

Please send your resume to us at [email protected]

*Singaporeans Only.

Responsibilities:

· Participate in AGILE project running on SCRUM sprints and daily stand-ups.

· Responsible for design, coding, testing and documentation.

· Able to liaise with the customer in requirement gathering, acceptance testing and troubleshooting.

· Develop secure, scalable and good-quality application programs and API.

· Perform data migration, data transformation, and scripting.

· Have a passion for delivering zero defect codes and be responsible for the codes developed.

· Participate in continuous integration activities and DevSecOps for testing and deployment.

· Liaise with internal and external parties for integration with external systems.

Requirements:

· Minimum 1 year experience with systems implementation and software development lifecycle processes. Applicants with no experience are welcome to apply.

· Degree in Computer Science, IT or equivalent

· Hands-on experience in transforming functional specifications into design specifications.

· Familiar with some of these Web Technologies such as NodeJS, React, Typescript, MongoDB, Java Spring Boot

· Good team player with strong communication and interpersonal skills.

· Familiar with Publish-Subscribe pattern

· Experience with SolaceMQ and IBM MQ

· Experience with Kafka

5-day week @ AMK area

Maestro HR

damien lee tian hong

R1106726

16C8462

Responsibilities:

• Leading a team and overseeing daily restaurants operations to ensure smooth operations.
• Assure that the remarks and online reviews accurately reflect the guests' experiences.
• Accountable for P&L, goal setting, and budget management.
• Increase revenue via events and activations.
• Establish offers and modify it to reflect the evolving market trends.
• Guarantee the effective possible building maintenance.
• Guarantee that the team is driven by a clear vision and goals.
• Accountable for the visitors' and staff members' health and safety.

Requirements:

• Diploma or Degree or relevant field
• At least 5 – 8 years of restaurant operations experience, preferably with western cuisine and bar setup background

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Attractive Sales Incentive Programme
• Internal Growth Opportunities

About Our Client

My client is a global leader in smart home automation solutions, specialising in motorised systems (ie. window blinds, awnings, and smart motors/controls. My client prioritises innovation, reliability, and user-friendly design to enhance the comfort and convenience of their customers' spaces.

Job Description

• Drive business development and growth activities specific to projects in the Hospitality and Commercial sectors
• Create and maintain strong relationships with customers/partners across various channels in the market to ensure a long-term business relationship
• Work with internal stakeholders (ie. Marketing) to identify gaps in product solutions and make consistent improvement to ensure good customer feedback
• Engage with regional markets to ensure competitiveness across countries

The Successful Applicant

• About 3 years of B2B Sales experience in relevant industries - Smart Automation, Motor, Control solutions
• Strong contact network across Commercial (ie. offices, government bodies, malls) and Hospitality industries
• Fluent in multiple languages is a plus to engage with current channel partners across regional markets/offices
• Comfortable with regional travel

What's on Offer

This is an opportunity for you to expand your portfolio and network across Commercial and Hospitality sectors, and work across regional markets in the Smart Automation industry.

Reporting to the Head of Legal Department, the incumbent will support and oversee the administration of contracts from initial negotiation to completion of projects, including cost and budgetary controls, extension of time claims, procurement, variations and other contractual and legal matters.

Main Responsibilities:

• Provide assistance and support on contractual issues for new projects and on-going projects
• Initiate change orders, request procedure, prepare and coordinate any claims under the project. In the case of non-resolved disputes, work out change or claims amount and schedule impact, keeping all records and files related to these items
• Administer all contractual correspondences with client, sub-contractors and vendors
• Provide support in reviewing and drafting of contractual documentation and qualification notes

Requirements:

• Possesses at least a Bachelor's Degree in Engineering/Quantity Surveying/Legal related or its equivalent discipline
• Preferably with at least 10 years’ working experiences in contracts administration and claims management in similar industry
• Possesses good negotiation skills and the ability to meet tight schedules/deadlines, with good planning and organizational skills to manage and prioritize multiple projects
• Possesses good written and verbal communication skills in both English and Mandarin to liaise with both our external and internal stakeholders from China and other countries
• Able to be relocated to China

Interested candidates may email their resumes indicating qualification, details of past/current work experiences, present and expected salaries and reasons for leaving past/present employers to [email protected]

• Individual Contributor Role
• Robust Growth Strategies

About Our Client

My client is a premier provider of materials testing, product qualification testing, and calibration services for customers across industries and market sectors; offering state-of-the-art facilities and expertise to ensure product reliability, safety, and compliance through rigorous testing and analysis.

Job Description

• Manage and develop key accounts that are assigned in the respective sectors, identifying opportunities along the sales cycle to cross-sell/up-sell services sales from existing customers
• Drive new business expansion, with a focus on consistently re-engaging with cold or warm customers
• Gather and conduct market analysis on assigned sectors (ie. Aerospace and Transportation) to determine potential pain points from customers and providing necessary services as solutions
• Engage closely with internal stakeholders (ie. BD Managers from other business units, Technical Operations team) to ensure close collaboration

The Successful Applicant

• About 3 years of B2B sales experience - with strong contact network across Aerospace/Aviation and Transportation (ie. land, sea) industries
• Sales/Business Development/Key Account Management in TIC (Testing, Inspection, Certification) industry is a plus
• Experience in Services Sales is a plus
• Having a personal vehicle is a plus; this position focuses on the local market and frequent travel is expected

What's on Offer

This is an opportunity for you to develop and expand your network and portfolio across Aerospace and Transportation sectors. You will be an Individual Contributor with robust growth strategies to drive the market share in this realm.

Job Responsibilities:

• Handling site operations and planning daily work schedules.
• Control of supervisors and foremen on site and delegation of works in order to achieve maximum productivity.
• Resource planning of site’s materials, machinery, equipment, fleet and manpower requirements.
• Coordinate with clients' representatives on-site work matters.
• Assist Engineers in checking shop drawings from the Design Department or from the clients to eliminate any problems on site for construction.
• Troubleshoot problems on site in order to ensure any delays are minimized and additional costs reduced.
• Checking of works done by Supervisors, Foremen and the labour force to ensure that they are correct and of good quality.
• Organize teams of Supervisors, Foremen and labour to perform different tasks at different locations.
• Overall in charge of the welfare, training and discipline of all the workers.
• Ensure that the quality of work is maintained at a high standard.
• Conduct daily toolbox meetings to educate and communicate with foreign labour on OSH, RA, SWP and other EMS issues.

Pre-requisites:

• Good Interpersonal and communication skills.
• Independent, resourceful, diligent and good team player.
• Able to lead supervisors & workers to comply, fulfil projects requirements, meeting schedules.
• Expected to perform hands-on duties with acquired skills and knowledge.
• Able to read and understand electrical diagrams.
• Working irregular hours and night shifts is common.

Job Description

• Develop, maintain, and update comprehensive Project Risk Register as a true reflection of the Project risk during project stages (Design, Procurement, Construction/ T&C)
• To lead/ conduct periodic Risk workshop with the project team for identifying and updating mitigation measures based on actual project status
• Discussion, submission and follow up of Risk Registers between Consultant and end user
• Conceptual design, feasibility study, preliminary and detailed design for C&S works base on M&E Equipment requirement.
• Review drawings in 2D and 3D BIM
• Review design calculations, specifications & documentation works for submission for consultant approval.
• Lead/support authorities’ consultation and submission
• Manage technical, engineering as well as design related to site matters
• Support and help resolve any site technical difficulties & other that may arise
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.
• Responsible for general on-site technical and engineering matters
• Ensure work safe environment at the work site and manage workers

Requirement

• Degree/ Diploma in Civil Engineering, shall be qualified and experienced in facilitating risk management with about ten (10) years of experience in construction industry which includes construction management and design experience.
• Must be certified and trained in hazard identification and risk management methodology
• Able to plan / coordinate site works and resolve drawing details and discrepancies
• Able to liaise with consultants, subcontractors, and all levels of the Project Team
• Able to work independently and as a key member of the Site Management
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department
• Able to work independently and should also be a team player to meet tight project timeline
• Familiar with local authority submission works
• Good communication and interpersonal skills
• Well-versed in MS Office, familiar with Design tools/ software ( Autocad, Navisworks, Bentley etc)
• Able to travel and work in construction site (2-way Transport pick-up between designated MRT station and site provided)
• Past experience working on PUB water/wastewater projects will be an advantage

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.