Total 1,224 customer experience manager job vacancies in D27 Yishun, Sembawang

Join our team as a Account Manager and be at the forefront of delivering exceptional service and support to our valued customers. This role offers the chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.

Key Responsibilities:

**Job Posting: Customer Service Officer at AN Digital Lock**

**Company:** AN Digital Lock

**Location:** 2 Gambas Crescent Singapore 747044

AN Digital Lock is a leading provider of digital door lock solutions, dedicated to ensuring the security and convenience of our customers' homes and businesses. We are currently seeking a Customer Service Officer to join our dynamic team.

**Responsibilities:**
- Provide excellent customer service by addressing inquiries and issues related to digital door locks.
- Assist customers with product information, troubleshooting, and technical support.
- Handle customer complaints and ensure timely resolution.
- Maintain accurate records of customer interactions and transactions in Microsoft Excel.
- Collaborate with other departments to ensure customer satisfaction.

**Requirements:**
- Patient and attentive to details to effectively address customer needs.
- Strong communication skills to interact with customers in a professional and helpful manner.
- Proficient in Microsoft Excel for data entry and record-keeping.
- Knowledge of digital door locks or similar products is a plus.
- Prior customer service experience is preferred.

**Working Hours:**
- 5 days a week with OFF days on Tuesday and Wednesday.
- Required to work on weekends and public holidays.

If you are a customer-oriented individual with excellent communication skills and a passion for technology, we invite you to join our team at AN Digital Lock.

AN Digital Lock is an equal opportunity employer committed to diversity and inclusion in the workplace. We look forward to welcoming a dedicated Customer Service Officer to our team.

Overview

The Singapore Golf Association (SGA) is seeking a highly organized and motivated individual to fill the position of Office Manager. The Office Manager will be responsible for ensuring the efficient operation of the association's administrative and human resource functions, providing support to various departments, and fostering a positive working environment. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Duties & Responsibilities

Admin Scope:

· General office management including ensuring the day-to-day smooth running of the office, i.e office administration

· Manage day-to-day administrative tasks, including answering phone calls, responding to emails, and handling correspondence.

· Maintain organized filing systems and databases for easy retrieval of information.

· Coordinate meetings, appointments, and travel arrangements for staff and board members.

· Prepare documents, reports, and presentations as required.

· Assist with basic IT tasks and support

· Review Admin/HR procedures/policies

· Handle sensitive, personal and confidential data in a professional manner

· Work closely with the organization’s Hon Sec/Hon Treasurer/GM (eg ROS/COC documentations, IPC status compliance etc)

· Liaising with agencies such as ROS, Sport Singapore, Commissioner of Charities on NSA compliance

· Ensuring administrative systems, processes and databases are efficient and well managed.

· Carry out administrative duties, using systems and processes relevant to the organisation.

· Secretarial support to General Manager including scheduling and organising of meetings and appointments.

· Arrange flight and hotel reservations for EXCO members (executive committee members of the Company)

· Any other duties as assigned by the General Manager

HR Scope:

· Full spectrum of HR including payroll, HR administration, Recruitment & Tax-related matters

· Handle HR Administration i.e work pass matters including work pass application, issuances, renewal and cancellation matters via online portals

· Manage recruitment activities, such as job postings, resume review, onboarding

· Maintain employee information in HR software, including leave records, health insurance, office insurance and performance reviews.

· Manage employees’ inquiries relating to HR policies, benefits, and procedures.

· Coordinate payroll processing and ensure accurate and timely payments.

· Draft and manage employee contracts.

· Ensure compliance with applicable labour laws and company policies.

· Application, renewal, and cancellation of EP/DP/WP/S Pass

· Develop training materials and performance management programs to help ensure employees understand their job responsibilities

· Investigate employee issues and conflicts and brings them to resolution

· Maintain company organization charts and employee directory

· Analyze trends in compensation and benefits

· Design and implement employee retention strategies

Qualifications and skills

· A minimum of eight years of experience in a admin/office management role

· Knowledge of labour laws and employment standards across multiple jurisdictions

· Demonstrated ability to be discreet, diplomatic, and professional in all interactions.

· Proficient in the use of HR management or related software programs

· Excellent organizational and administrative skills

· Excellent problem-solving and decision-making skills

· Ability to multitask and prioritise tasks.

· Strong attention to details and accuracy

We are seeking a dynamic and experienced individual to oversee the day-to-day operations of our thriving wellness center. As the Wellness Centre Manager, you will be responsible for a variety of tasks aimed at ensuring the smooth functioning of the centre and delivering exceptional service to our valued customers.

Responsibilities:

• Manage and coordinate the daily operations of the wellness center, including staff recruitment, scheduling, and supervision.
• Uphold high standards of service quality and cleanliness to ensure a welcoming and hygienic environment for customers.
• Cultivate positive relationships with customers to enhance their experience and foster loyalty to the center.
• Oversee front desk duties, including managing inquiries, bookings, and customer interactions.
• Develop and implement creative package offerings to attract and retain customers.
• Work towards achieving sales targets through effective marketing strategies and promotions.
• Continuously evaluate and improve operational procedures to optimize efficiency and customer satisfaction.
• Collaborate with the team to maintain up-to-date knowledge of industry trends and best practices.

Requirements:

• Minimum of 2 years of experience in a similar managerial role within the wellness or hospitality industry.
• Proven track record of successfully managing staff and operations to deliver exceptional service.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal abilities to build rapport with customers and motivate staff.
• Knowledge of beauty and body treatments, with relevant certificates preferred.
• Proficiency in sales techniques and experience meeting or exceeding sales targets.
• A passion for wellness and a commitment to promoting holistic health and well-being.
• Flexibility to work evenings and weekends as needed to accommodate the center's operating hours.

Job Responsibilities: Supervision Platform Division Sitting within Information Technology Department, the Solution Architect is responsible:

• Analyse and align the functional and non-functional requirements (application security, database design , resiliency, performance , reusability, etc) from both Business and Technology stakeholders and design an application architecture and application infrastructure solution that is consistent with the applications requirement
• Work with domain architecture team to drive platform/ product roadmap.
• Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT Standards and procedures.
• Manages activities that take place during solution ideation, solution design, and solution implementation.
• Lead development team to develop and implement solutions.
• Lead Proof of Concepts for new technology

What we are looking for

• Preferably more than 5 years of experience in solution architecting
• Proficiency in. NET Core/ Java, React JS, SQL
• Experience in domain driven design and test-driven design
• Excellent oral and written communication
• Analytical and problem-solving skills
• High attention to detail regarding accounting skills
• Ability to work under indirect supervision.
• Effective interpersonal skills and collaborative management style to include teamwork and team building ability
• Comfortable with ambiguity and time spent outside of comfort zone acquiring new skills.
• Flexible in a fast- pace dynamic environment with shifting roles and responsibilities
• Experience in microservices architecture building highly scalable and resilient systems.
• Exposure to public cloud, preferably AWS
• ICT Assessment Certification for Solution Architect (NUS-ISS) would be preferred.

Responsibilities

• Develop and maintain customer relationships and negotiate all contracts with prospective clients
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate sales efforts with marketing programs and team members
• Achieve agreed upon sales targets and outcomes within schedule
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements

• Proven work experience as a sales representative
• Possess a bachelor’s degree, majoring in Marketing, Communications, Commerce or equivalent
• Experienced in IT industry
• Knowledge of UX/UI, Mobile APP and Web Development preferred but not essential
• Excellent knowledge of MS Office Software
• Highly motivated and targeted is driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Time management and organisational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Good English communication and written skills
• Willing to meet clients
• Skill in writing proposal and presentation.

Responsibilities

• Develop and maintain customer relationships and negotiate all contracts with prospective clients
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate sales efforts with marketing programs and team members
• Achieve agreed upon sales targets and outcomes within schedule
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements

• Proven work experience as a sales representative
• Possess a bachelor’s degree, majoring in Marketing, Communications, Commerce or equivalent
• Experienced in IT industry
• Knowledge of UX/UI, Mobile APP and Web Development preferred but not essential
• Excellent knowledge of MS Office Software
• Highly motivated and targeted is driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Time management and organisational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Good English communication and written skills
• Willing to meet clients
• Skill in writing proposal and presentation.

As a Business Development Associate specializing in HORECA (Hotel, Restaurant, and Catering) industries, your responsibilities would be tailored to the unique needs and dynamics of this sector. Here's a detailed job description for a Business Development Associate in HORECA:

1. Lead Generation and Prospecting: Generate leads within the HORECA sector through targeted outreach efforts, including cold calling, email campaigns, and networking events. Identify decision-makers within hotels, restaurants, and catering companies and initiate contact to explore potential business opportunities.
2. Client Relationship Management: Build and maintain strong relationships with HORECA clients, including hotels, restaurants, catering businesses, and event venues. Understand their specific needs, preferences, and pain points to tailor solutions that address their unique requirements.
3. Solution Proposal and Presentation: Prepare and deliver compelling proposals, presentations, and pitches to HORECA clients, highlighting the value proposition of your products or services. Customize proposals to align with the needs and objectives of each client, focusing on how your offerings can help them improve operations or enhance customer experiences.
4. Negotiation and Contract Management: Negotiate terms, pricing, and contracts with HORECA clients to secure new business deals. Collaborate with internal teams, such as legal and finance, to ensure contracts are drafted and executed in accordance with company policies and objectives.
5. Product and Service Knowledge: Develop a deep understanding of the products or services offered by your company, including their features, benefits, and competitive advantages. Stay updated on industry trends and innovations to effectively position your offerings within the HORECA market.
6. Cross-functional Collaboration: Work closely with sales, marketing, and operations teams to align business development efforts with overall company objectives. Provide feedback on market trends, customer needs, and competitive insights to inform strategic decision-making and product development initiatives.

Qualifications

1. Industry Knowledge: A solid understanding of the HORECA (Hotel, Restaurant, and Catering) industry is essential. Familiarity with industry trends, market dynamics, and key players can help you effectively identify business opportunities and tailor solutions to meet client needs.
2. Sales and Business Development Skills: Strong sales acumen and business development skills are crucial for success in this role. You should be adept at generating leads, building client relationships, and closing deals within the HORECA sector.
3. Communication Skills: Excellent verbal and written communication skills are essential for effectively presenting proposals, negotiating contracts, and building rapport with clients. You should be able to articulate complex ideas clearly and persuasively.
4. Networking Abilities: The ability to network and build relationships with key stakeholders in the HORECA industry is important. Attending industry events, trade shows, and networking functions can help you expand your professional network and generate leads.
5. Teamwork and Collaboration: The ability to work collaboratively with cross-functional teams, including sales, marketing, and operations, is important. You should be able to communicate effectively, share insights, and coordinate efforts to achieve common goals.
6. Negotiation Skills: Effective negotiation skills are essential for securing new business deals and closing contracts with HORECA clients. You should be able to advocate for your company's interests while also building mutually beneficial relationships with clients.
7. Time Management and Prioritization: The ability to manage multiple tasks, prioritize activities, and meet deadlines is important in a fast-paced business development role. Strong organizational skills can help you effectively balance competing demands and stay focused on key objectives.
8. Adaptability and Resilience: The HORECA industry can be dynamic and competitive, so adaptability and resilience are valuable qualities. You should be able to quickly adapt to changing market conditions, overcome setbacks, and persevere in pursuit of business goals.

Responsibilities:

• Oversees the planning and execution of construction projects. This includes developing project plans, determining resource requirements, and establishing project timelines.
• Manages and coordinating contractors and subcontractors involved in the construction projects. This involves evaluating contractor capabilities, selecting appropriate contractors, negotiating contracts and monitoring their performance throughout the project.
• Ensures compliance with health, safety, and environmental regulations .
• Implements and enforcing safety procedures, conducting regular inspections, and promoting a culture of safety among the construction team.
• Implements of quality control measures to ensure that construction activities meet the required standards and specifications. This includes conducting inspections, reviewing construction documentation, and addressing any non-conformities or deficiencies.
• Monitors project budgets and controlling costs. This involves tracking expenses, reviewing and approving invoices, managing change orders, and ensuring that construction activities stay within the allocated budget.
• Coordinates with various stakeholders, such as project managers, engineers, clients, and regulatory authorities.
• Manages project risks includes analyse potential risks, develop mitigation strategies, and implement appropriate risk management practices to minimize the impact of risks on the construction projects.
• Reports reguarly on the progress of construction projects prepares progress reports, highlighting key milestones, issues and achievements
• Maintains accurate project documentation, including construction plans, permits, contracts and reports

Requirements:

• Minimum Degree in Engineering
• 7-10 years’ experience related experience
• Knowledge in EPC projects for O&G, Offshore Renewables & system
• Proficient in MS office applications
• Dynamic, self-motivated, proactive and results oriented

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

Admiralty Road West, Singapore 759956

(Transport provided from Sembawang MRT)

Mon - Thurs: 8am - 5:15pm

Fri : 8am - 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Responsibilities:

• Collaborate with Product Managers to define project scope, technical requirements, and realistic timelines.
• Work closely with designers and developers to ensure seamless integration of user interfaces and back-end functionality.
• Champion Agile methodologies, ensuring the team adheres to Scrum or Kanban practices, holding regular stand-ups, sprint planning, and retrospectives.
• Drive technical decision-making processes, advocating for best practices, code quality, and scalability.
• Adopting proven software engineering practices like pair programming, code reviews, test-driven development to maintain high coding standards, identifying potential issues and suggesting improvements.
• Balance hands-on coding with leadership responsibilities, taking on technical challenges when necessary.
• Collaborate with cross-functional teams to identify potential roadblocks, risks, and mitigations, ensuring successful project delivery.
• Stay updated with the latest technology trends, tools, and frameworks, and proactively suggest improvements to existing systems.
• Promote a culture of innovation, encouraging experimentation, and supporting creative problem-solving approaches.

Requirements:

• Experience in modern web application technologies such as React, Typescript (FE), Nodejs (BE), Postgresql (BE), TypeORM (BE), Typescript (BE) are required.
• Experience in Nextjs, RoR (Ruby on Rails) are good to have.
  
  Experience in the following would be advantageous:
• Agile processes/practices (e.g. Scrum, Extreme Programming)
• Continuous integration/continuous deployment
• Docker/container technology
• Kubernetes along with docker and container
• Postgresql
• Cloud/PaaS platforms, such as AWS/Heroku/OpenShift
• Serverless Framework

--

• Experience in modern web application development using Node.JS and TypeScript
• Experience with Blockchain Distributed Applications (DApp) development
• Experience in the development of CI/CD pipeline and applications deployment using cloud services such as AWS
• Familiarity with Web3 technologies and the Ethereum developer ecosystem is a bonus
• Working experience in an Agile/SCRUM setup will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven, and motivated

Responsibilities:

· Ensures that projects are clearly defined with measurable objectives/outcomes and are properly governed throughout the project lifecycle so that intended objectives are achieved.

· Develops and tracks performance metrics; schedule risk and financial performance of assigned portfolio of projects.

· Plans and manage the ongoing changes to project portfolio demand and capacity constraints so that needs are properly forecasted and opportunities for optimization are identified and incorporated.

· Implements an effective Safety culture within the project (including contractors & subcontractors) and steward implementation of safety processes and procedures that ensure SSH&E expectations are met.

· Supports project development planning, contracting, and execution, organization planning, and contracting strategy development.

· Develops current working practices to successfully deliver major international EPCIC Projects & Operations.

· Provides input to the development of the Topsides/Jacket Engineering, Procurement &

Construction Strategy.

· Responsible for Mechanical Completion and delivery of all Topsides Modules and Jacket in accordance Structures in accordance with schedule.

· Responsible for consistency in the design, construction, quality and completion of Topsides modules and Jacket structures across all Strategic partners and sub-contractors.

· Attends and provide critical inputs to Engineering, Procurement and Construction progress review meeting.

· Identifies project issues and ensuring appropriate action to resolution.

· Manages and ensures successful execution of project or project component to meet prioritized objectives (Safety, Quality, Cost, Schedule, and others, as appropriate).

· Implements Project Strategies to achieve overall Project Objectives.

· Leads the identification of execution strategy options which enable and support the value.

· Participates in project execution strategies, studies and/or initiatives; leads and ensures quality of execution planning workshops.

· Develops resourcing requirements for contracting, procurement, and execution planning

· Establishes the Project Interface Management Plan. Manages internal Company interfaces (Functional departments, business units, etc.).

· Ensures timely resolution and alignment of key interface issues among all stakeholders and management.

· Participates in project deliverables needed from external stakeholders to achieve overall Project Objectives.

· Develops Project Execution group strategies that are aligned with objectives.

· Leads and manages relationships with Sub-Contractor(s) for applicable scope of work and facilitates issue resolution.

· Utilizes appropriate leading and lagging metrics to ensure desired performance and takes appropriate corrective actions as required.

Requirements:

· Bachelor’s Degree in Engineering discipline.

· Expert to advanced level proficiency in major capital project management

· Proven general management capability, leadership, mentoring, and supervisory skills

· Sets and achieves high standards; adaptable to changing priorities

· Strong interpersonal and communication skills, general interest mindset, ability to address conflict constructively

· Minimum 10 years extensive oil and gas project experience in major capital projects

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

Admiralty Road West, Singapore 759956

(Transport provided from Sembawang MRT)

Mon - Thurs: 8am - 5:15pm

Fri : 8am - 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

JOB RESPONSIBILITIES:

• Establish and ensure functionality of the QA&QC Department
• Setup HACCP and ISO 22000 requirements for production plant
• Handle regulatory and customer Audits
• Ensure compliance with legal regulations and Food Safety Management Systems
• Ensure products meet internal / external specifications
• Monitor incoming, in-process and outgoing inspection activities
• Handle customer feedback pertaining to quality and food safety issues
• Ensure adherence to Quality and Food Safety Management Programmes
• Handle and decide on disposition of non-conforming products
• Manage, motivate, coach and develop the Food Safety and QA&QC teams
• Any ad-hoc work as prescribed by the superior.
• Reporting to Deputy General Manager.

JOB REQUIREMENTS:

• Diploma / Bachelor’s Degree in Food Science, food manufacturing or related field.
• Minimum 3 years of leadership experiences;
• Prior QA/QC experience in food manufacturing will be added advantage;
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Meticulous, good judgement and decision-making skills.

1. Handle daily phone call.
2. Able to dealing with customer’s feedback.
3. To answer customers’ enquire and complain promptly.
4. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
5. Daily office admin work.
6. To be a good listener and able to interacting with a diverse group of customers and colleagues.
7. Quick response to customer’s issues by actively find a solution and making a right decision
8. Preparation of sale and sale-related reports on a timely basis.

Job Responsibilities:

- Conduct research and analysis to understand the physical security needs of various industry sectors and develop a sales strategy based on the findings.

- Cultivate and maintain strong relationships with key decision-makers within customer organizations.

- Manage the sales process to ensure a consistent flow of prospects and opportunities.

- Engage in daily visits to customer sites across the island to initiate conversations and generate new opportunities.

- Proactively pursue new leads through cold calling.

- Stay updated on the latest technology trends to provide valuable advice to clients.

- Facilitate transparent communication to ensure clarity on plans, methods, and progress.

- Continuously assess progress against established goals and explore additional opportunities for business growth.

- Manage social media platforms and review alignment of other digital marketing channels with branding strategies Evaluate research findings to identify emerging trends and digital marketing technologies to inform marketing strategies

- Development & updating of marketing assets & collateral in all forms (presentation decks brochures, videos, website, edms, etc)

Job Requirements:

- Essential Skills: Persistence, active listening, positive attitude, strong interpersonal skills, problem-solving ability, ability to handle pressure.

- Strong emotional intelligence and social skills are essential.

- Professional appearance and demeanour are crucial for projecting a polished image.

- Comfortable operating in high-pressure environments.

- Bachelor’s degree, diploma, or professional degree in business management, marketing, or a related field.

- Minimum of 2 years of experience in a relevant field (familiarity with physical security products such as CCTV, Access Control, security software, etc., is preferred).

- Possession of a Class 3 driving license is advantageous.

Company description

Established dental chain with a growing and dynamic team of all ages, ethnicities and backgrounds creating beautiful smiles and serving happy patients since 1994.

Role

• Oversee day to day operations of all clinics
• Build high-performing teams of clinic managers and nurses.
• Foster a culture of safety and professional development
• Collaborate with an experienced clinical team of over 20+ dentists and specialists
• Develop structure and refine processes to enhance the patient experience

Requirements

• Bachelor's Degree
• 2 to 5 years of full-time employment, and looking to pivot into a managerial role
• Able to lead a team and communicate effectively with diverse groups of individuals (doctors, patients, dental assistants, front desk)
• Strong work ethics, good interpersonal skills and has a heart for people
• Passionate about driving the company’s growth and success, and about their own personal development
• Proficient in English and a second language

Benefits

• Work life balance - 5 day work week, no night shift
• Various leave & dental benefits
• Opportunities for a structured career progression
• Performance based bonuses: monthly and 6-monthly.

Salary negotiable for the right candidate.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Planning and scheduling of projects
• To manage M&E construction projects and to monitor the projects are carried out with respect to the target schedule
• To handle design for Electrical and ELV works and to ensure clients' requirements are met
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub contractors
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects
• To forecast and anticipate possible issue for projects and to eliminate potential risks
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow
• Planning of manpower and work arrangement with site person in charge
• To liase with suppliers on procurement and delivery of materials and equipment.
• Assist in settlement of project final account including variation orders

Key Responsibilities:

• To assess weekly and monthly trading figures and maintain adequate controls to monitor budget performance

• Ensure that approved suppliers are used when placing food and beverage orders

• To maintain and continuously improve food presentation, service and standards

• Effectively lead, develop and motivate service team, monitoring and solving issues within the department

• Track and prepare all schedules to maximize productivity and keep labour costs within budget

• To refine and improve the operation, encourage and recognise innovation and incorporate these into work procedures

• To be creative and innovative in the day to day management and business development potential at the contract

• To report to the Operations Manager when and as required to do so for the effective overall management of the contract

Key Requirements:

• Recognised cooking qualification

• Possess at least 5 to 10 years of experience in a similar role

• Strong interpersonal, communication and organizational skills

• Possess sound operational background

• Able to lead and manage a team of employees.

• Responsible for full set of accounts.
• Ensure financial accounting standards comply with accounting, tax and legislative requirement.
• Daily cashflow monitoring & projection,maintain and update Cashflow report weekly.
• Preparation of management reports with journal, Fixed Assets and balance sheet schedules.
• Prepare and submit GST to IRAS quarterly.
• Assist for monthly bank reconciliation and SOA preparation.
• Assist to ensure payment & cheque are processed in a timely manner.
• Follow-up on customer’s billings and payment status.
• Reconcile with suppliers’ Statement of Accounts
• Answer incoming phone calls from creditors on payment status
• Liase with Auditors and Tax Consultant for Year End Report and attend to the enquiry
• Prepare Interim Payment Certificate and Backcharge.
• Prepare Invoices and Debit/Credit Note.
• Other ad-hoc duties as and when required
• Prepare Payroll and CPF Submission

• Recruitment and selection of employees
• Work closely with vendors and various departments to ensure timely and smooth transition of human resource data migration and implementation of new human resource system.
• Identify training and development needs within the company through job analysis, appraisal programmes and regular consultation with department heads.
• Processing of foreign worker work pass related matters
• Resolving employee grievances, disciplining and counseling employees and supervisors
• Administration of company insurance and license and medical insurance claims
• Process resignation, computation of leave balance and preparation of acceptance of letters to exit clearance
• Process dental and medical insurance claims; liaise with insurance company on claim issues
• Attend to Governmental Agencies survey, e.g. MOM HR survey, BCA, etc

Create project plans with relevant team members for Data Correction from several teams

Supervise team members and ensure that deadlines are followed.

Organizing Daily Scrum to coordinate team effort to ensure progress towards sprint goals & organizing Sprint retrospectives.

Establishing an escalation mechanism for impediments & identifying delivery effectiveness improvements.

Work with Product owners to (SM & delivery Team) understand product roadmap and backlog.

Work with the technical lead/Architect (SM & delivery Team) to understand broader concepts.

Set metrics with the team to display their future improvement and their as-is status.

Proactively searching for issues related to software delivery/quality/speed, raising it when required and solving it with the team.

Propose improvements in the development process, documentation, and collaboration to improve quality and effectiveness.

Creating an environment where focus is translated into sprint goals as well as on the scale of Product Goal.

Skills preferred:

Understanding of the principles of IT Data security and data protection

Experience using agile project management tools such as Jira, and Confluence and data management tools like BI Dashboard.

Experience working within the information/records management discipline.

Experience in the financial services industry with a focus on Private Banking/Wealth Management

Experience with data governance, master data management, and quality assurance.

Fast Escalation Handling & Quality Control

Job Description:

We are looking for an experienced mechanic to join our team. The ideal candidate will have at least 5 years of experience working on Euro and Japanese cars. They must be proficient in all aspects of car repair and maintenance, including diagnostics, engine repair, transmission repair, and bodywork. They must also be able to work independently and as part of a team.

Responsibilities:

• Diagnose and repair mechanical problems in Euro and Japanese cars
• Perform routine maintenance on cars, such as oil changes, tire rotations, and brake inspections
• Repair bodywork damage
• Work with other mechanics to complete projects
• Keep accurate records of work performed
• Maintain a clean and organized work area

Qualifications:

• 5+ years of experience working on Euro and Japanese cars
• Proficiency in all aspects of car repair and maintenance
• Ability to work independently and as part of a team
• Strong attention to detail
• Excellent communication and customer service skills

Please send your resume and expected salary to: [email protected] or WhatApps / call: 8404 9292

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database