Total 79,662 Full-time customer experience manager job vacancies in Singapore

• Handle recruitment process, onboarding and orientation of new staff
• Ensuring all necessary paperwork and work pass are completed accurately and on time
• Assist in the development and implementation of HR policies, procedures, and programs
• Support HR administrative tasks, such as preparing HR-related reports, maintaining HR files, and updating HR policies and procedures as necessary
• Coordinate and administer employee benefits programs, including health insurance, retirement plans, and other voluntary benefits.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Purpose/ Mission:

The main accountability of the store manager is drive store profitability while maintaining staff productivity and fostering an active selling environment. The same can be explained as follows:

• Meeting or exceeding store sales and profit targets.
• Managing all resources within the store to provide customers with a leading shopping experience.
• Driving the proper execution of established policies, procedures, initiatives and directives.
• Be the key person between store team and District Manager to relay information and provide feedback concerning the store.

Accountabilities:

Primary

Sales & Business Acumen

• Take full ownership of the store and its commercial success.
• Manage the controllable operating expenses to keep within the agreed budget.
• Analyze relevant data to probe and challenge the status quo.
• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
• Drive continuous improvements in the store’s sales, productivity and profitability.
• Ensure the legal and financial integrity of the store.

Customer Service

• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
• Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Ensure proper in-store Brand execution according to established standards and directives.
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.

Operations and Processes

• Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
• Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.
• Direct the shop operation on a daily basis to ensure delivery of commercial targets.
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
• Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis .
• Ensure cash register transactions are processed quickly and accurately.
• Lead and implement all applicable loss prevention policies and procedures.
• Maintain a safe and productive shopping and working environment.
• Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
• Participate in planning & presenting monthly team meetings.
• Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery in order to achieve sales targets.
• Inventory management - Prepare, manage & execute accurate bi-yearly stocktake to avoid product shrinkage.
• Provide monthly consumer and retail feedback to all retail adidas related teams.
• Ensure offices and stockroom are clean and provide for a good working environment.
• Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and Leadership

• Manage and coordinate the recruitment with HR/District Manager and ensure training of store team members.
• Ensure all HR policies and procedures are adhered to.
• Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.
• Share best practices to drive the collective performance of all district stores.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance development and increase performance.
• Plan and implement the Recognition Program.
• Ensure staff receive on the job coaching, mentoring & education.

Group competencies:

• Customer Focus
• Sales Orientation
• Products & Sports / Fashion Expertise
• Business Acumen
• Driving Sales Performance
• Pro-activeness and Teamwork

Functional competencies:

• Understanding of P&L
• Commercial Astuteness
• Influencing & communication
• Planning & Organizing
• Relationship and people management
• Analysis and problem solving
• Self-motivation
• Learning focus
• Product Knowledge
• Digitally savvy

Professional background/ Experience:

• Functional: Minimum 3 years experience in Store Management and in a supervisory role
• Industry: Preferably in apparel/ fashion/ FW or FMCG
• Retail Exposure: Sports, Fashion
• Education: Degree or Diploma in Retail Management / Marketing
• IT: Outlook: Advanced | Word: Advanced | Excel: Advanced | PowerPoint: Advanced
• Language Skills: English: Advanced | Local Language: Fluent

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

We are seeking a dynamic and results-driven Sales Manager to join our team. The ideal candidate will have a proven track record in driving sales growth, managing client relationships, and overseeing various sales activities including lead generation, quotations, customer service, and e-commerce management. The Sales Manager will be responsible for identifying new opportunities, ensuring client satisfaction, and maintaining accurate records to drive business success.

Key Responsibilities:

1. Lead Generation & Prospecting: Identify and actively pursue new sales leads through various channels such as cold calling, networking, online research, and industry events.
   Develop and implement strategies to attract new clients and expand the sales pipeline.
   
2. Quotation Management: Prepare, send, and follow up on quotations to prospective and existing clients.
   Ensure quotations are aligned with client needs, competitive, and delivered in a timely manner.
   
3. Client Relationship Management: Build, nurture, and maintain strong relationships with both new and existing clients to foster long-term business growth.
   Serve as the primary point of contact for clients, ensuring satisfaction at every stage of the sales process.
   
4. Record Keeping: Maintain accurate and up-to-date records of client interactions, sales activities, and transactions using CRM tools.
   Regularly update the CRM database to ensure seamless tracking of sales progress and client communication.
   
5. Customer Service Excellence: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
   Work closely with the customer support team to resolve any client issues or concerns promptly.
   
6. Tender Submissions: Research and browse relevant e-portals to submit bids and proposals for tenders.
   Ensure submissions are timely, compliant with specifications, and aligned with client requirements.
   
7. E-commerce Campaign Registration: Register and manage participation in e-commerce campaigns, promotions, and special offers to maximize sales visibility.
   Collaborate with marketing teams to ensure alignment of online sales strategies with overall business goals.
   
8. Platform Maintenance: Regularly update and maintain content on e-commerce platforms.
   Ensure that product listings, pricing, availability, and promotions are accurate and up-to-date to enhance customer experience.
   

Skills & Qualifications:

• Proven experience in sales, with a strong track record in lead generation, prospecting, and client relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient in CRM software and other sales tools.
• Experience in e-commerce platform management is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities and customer service orientation.

Job Responsibilities

• Oversee all accounting operations, including accounts payable, accounts receivable, general ledger, and inventory accounting.
• Prepare and analyse monthly management reports for the Group and All entities
• Ensuring timely and accurate processing of invoices and collections
• Review monthly vendor reconciliations and process vendor payments.
• Ensure timely and accurate processing of transactions and maintenance of accurate financial records.
• Monitor and manage day to day banking functions for smooth flow of operations.
• Ensure compliance with local tax regulations, including the preparation and submission of GST and other statutory filings.
• Coordinate and manage internal and statutory audits, liaising with external auditors to ensure timely and efficient audit processes.
• Implement and maintain strong internal controls to safeguard company assets and ensure compliance with company policies.
• Lead and mentor the finance and accounting team, providing guidance, training, and support to enhance their skills and performance.:
• Identify areas for process improvement within the finance and accounting functions.

Qualifications and Skills:

• Bachelor’s degree in Accounting, Finance, with Professional accounting certification preferred.
• Minimum of 5-7 years of experience in a similar financial control role, preferably within the EPC industry.
• Strong knowledge of local accounting standards, tax regulations, and compliance requirements.
• Proficient in accounting software and Microsoft Office applications, particularly Excel.
• Excellent analytical and problem-solving skills.
• Supervisory of 2-3 team members would be preferred.
• Ability to work under pressure and meet tight deadlines.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.

The Assistant Operations Manager will oversee and manage the operations, human resources, safety protocols, procurement, and fleet management for teams stationed under the Plant Rentals department. This role is key to ensuring smooth operations, efficient team management, and effective service delivery. The Assistant Operations Manager will work closely with various departments, ensuring high standards of performance and safety across all tasks.

Key Responsibilities:

1. Operations:

• Job Planning: Coordinate and plan operational activities to ensure the team is prepared for daily tasks.
• Manpower Allocation: Ensure that the right number of personnel are allocated to each task according to job requirements.
• Client Management: Handle customer complaints, follow up on feedback, and maintain positive relationships with clients.
• Inspections and Site Walks: Conduct regular inspections of job sites and perform site walks to ensure quality and safety standards.
• Spot Checks & Follow-ups: Perform random checks and follow up on ongoing operations to ensure compliance with company standards.
• Backup Driver: Serve as a backup driver when needed to support team mobility.

2. Human Resources (HR):

• First Point of Contact: Act as the first point of contact for HR-related issues for team members, addressing concerns and issues promptly.
• Salary & Leave Issues: Handle salary-related queries, leave requests, and any other HR issues that may arise.
• Claims Approval: Review and approve claims for the LT team (4AB and 5CR).

3. Safety:

• Toolbox Meetings: Organize and conduct regular toolbox meetings to discuss safety practices, issues, and updates with the team.
• Staff & Vehicle Safety: Ensure the safety of all personnel and vehicles on site by monitoring and enforcing safety standards.
• Issuing PPE: Manage and ensure the distribution of personal protective equipment (PPE) for the team.
• Work at Height Manager: Supervise and enforce work-at-height safety protocols to prevent accidents and injuries.
• Risk Management: Lead the risk management team, ensuring risks are identified, assessed, and mitigated effectively.

4. Procurement:

• Ordering Equipment & PPE: Order necessary equipment, tools, and PPE for the team to carry out their tasks safely and efficiently.
• Follow-up on Orders: Ensure the timely delivery and follow-up of orders related to plants/pots or other job-specific needs.

5. Fleet Management:

• Vehicle Management: Ensure the availability and suitability of vehicles for the daily tasks of the team, taking into account the operational requirements.
• Vehicle Servicing & Inspections: Monitor vehicle servicing schedules and inspections to maintain operational efficiency and safety.

Skills & Qualifications:

• Strong organizational and planning skills.
• Excellent communication skills for managing both staff and client relationships.
• Proficient in HR management and addressing staff concerns.
• In-depth knowledge of safety protocols, especially in high-risk environments.
• Experience in procurement and logistics.
• Strong understanding of fleet management and vehicle maintenance.
• Ability to work under pressure and adapt to changing conditions.

Working Conditions:

• Regular field visits and inspections.
• Availability to serve as a backup driver if required.
• On-call for urgent operational needs or HR-related issues.

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Maintain full occupancy of portfolio by supporting the managers in securing new/replacement/renewing tenants to reduce any vacancy.
• Establish good working relationships with shareholders representatives and various consultants including lawyers, QP, surveyors and real estate consultants.
• Engage in negotiations to secure leasing deals and facilitate the proper execution of necessary leasing documents.
• Assist in planning and review of portfolio budgets including rental revenue, operational expenses and marketing expenses.
• Prepare accurate and timely reports for teams regular reporting, assist with data analysis and ad-hoc updates as required by management and shareholders.

Requirements:

• Degree in Real Estate/Building/Estate Management
• Min 3 years of commerical leasing experience
• Well-conversant with Microsoft Office software applications especially with Microsoft Word, Excel, Powerpoint and Outlook.
• Great personality and good interpersonal skills.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,900 + AWS + VB (average 2-3 months)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Key Responsibilities:

⁠Generate Sales leads.

Identify and approach new customers.

Develop and maintain a pipeline of potential customers.

Meet and exceed monthly sales targets.

People Management:

Build and maintain strong relationships with existing and new customers.

Meet customer satisfaction and loyalty.

Identify and address customer needs and concerns.

Sales and Marketing Collaboration:

Work closely with the marketing team to develop effective sales and marketing strategies.

Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

To identify target customers from FMCG, Hotels, and F&B sectors.

Familiar with all types of vegetables.

Reporting and Performance Metrics:

Be able to work according to the management's performance target.

Track and report sales performance and results.

Continuously improve sales performance and results

Requirements for Skills and Qualifications:

Diploma in Marketing, Business Administration, or a related field.

Strong communication, negotiation, and relationship-building skills

Ability to work independently and as part of a team

Knowledge of the local and regional vegetable / fresh produce market

Experience with sales and marketing strategies and tactics

Good presentation skill

Be able to handle stress and work in fast-paced environments.

Good computer skills, e.g., Excel, Word, and PowerPoint.

Excellent communication, negotiation, and relationship & partnership-building skills

Multi-lingual will be an advantage as this position will deal with various type of stakeholders.

Responsibilities:

• Coach jobs, counsel on career and develop team members
• Develop needed infrastructure to ensure Mechanical Engineering Competency
• Support pre & post technical support to sales.
• Conduct technical presentations & training to customers
• Works with Clients’ engineers to establish company products in consumer products

Requirement:

• Degree or Diploma in Mechanical Engineering or relevant
• Possess at least 2 years of working experience either in application engineering or supporting engineering roles or related experiences in Mechanical or Fastening hardware industry.
• Bilingual in English & Chinese to liaise with Chinese speaking counterparts.

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

- Experience in the field

- Good customer service skill

- Interact with customers, assess to customers’ needs and preferences and make recommendations

- Able to work night to midnight, all weekends and public holidays

- Bring in more Sales to company

- Manage Performing Artists

- Have own basic customer base

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalization wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• To implement comprehensive environmental, health, and safety programs tailored to the unique needs and risks of data center projects and operations. Manage policies, procedures, and guidelines to promote a safe and healthy work environment.
• To manage compliance with EHS regulations, ensuring that all projects and operations meet the legal requirements unique to each location. Support regionally where needed.
• To stay abreast of applicable environmental, health, and safety regulations, standards, and codes governing data center operations, including OSHA, ISO45001, and local regulations. Ensure compliance with all regulatory requirements and maintain necessary permits and licenses.
• To conduct risk assessments and hazard analyses to identify potential EHS risks and vulnerabilities within data center facilities. Implement mitigation strategies and controls to minimize risks and prevent incidents.
• To develop EHS training programs to data center staff and contractors. Provide instruction on safety procedures, emergency response protocols, hazard recognition, and risk mitigation strategies. Ensure that all personnel receive appropriate training and certification as required.
• To lead investigations of EHS incidents, including accidents, injuries, near misses, and environmental releases. Determine root causes and contributing factors and develop corrective actions to prevent recurrence. Prepare accurate and timely incident reports in compliance with regulatory requirements.

Skills for Success

• Bachelor's degree in Environmental Health and Safety, Occupational Health and Safety, or related field
• Professional certification in Environmental Health and Safety or relate certification.
• Minimum 10 years of experience in EHS management, with specific experience in industrial or data center environments
• In-depth knowledge of environmental, health, and safety regulations, standards, and best practices
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication, interpersonal, and leadership abilities
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Knowledge and trained in ISO 14001 , ISO 45001 , Occupational Health and Safety.
• Strong understanding of APAC-specific EHS regulations and sustainability practices relevant to employees and operations.
• Fluency in English is required. Proficiency in additional APAC languages is a plus.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

• Developing long-term business relationships
• Finding new business that fits sales parameters
• Making prospecting calls consistently
• Reporting and reviewing sales performance to ensure we meet sales targets (monthly, quarterly, and annually)
• Making on-site and field presentations to potential clients
• Consistently meeting or exceeding sales goals; and using SalesForce effectively.

These are the requirements for this position:

• Proven track record of 5 years of high achievement in sales positions in the shipping industry
• Strong background in shipping with relevant international experience

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Responsibilities:

● Handling day-to-day operation issues (Conduct weekly stores/outlet visit).

● Operating of a store when not conducting outlet inspections.

● Manage and supervise 5 stores or more and staffs under your care.

● Lead, train and motivate team to achieve sales targets with high service standards and strong team work

● Manpower control (Rostering), ensure sufficient manpower at stores/outlets at all time.

● Review staffs ability and performance. Identify candidates for career advancement to the management.

● Track and update staff’s probation and prepare relevant documents for confirmation.

● Ensure brand image is always strictly adhere according to the company guidelines.

● Ensure high standard of customer service is executed constantly.

● Understand company brands and product descriptions.

● Inventory Management and merchandise display.

● Monthly Closing Sales Figures.

● Setting up of NEW stores/outlets as and when required.

● Packing of stores/outlets whenever necessary during closure/renovation works etc.

● Rectification of any other issues in regard to POS/Memberships/Link and/or fittings & fixtures of stores/outlets, VMD, system, etc.

Requirements:

● Candidate must possess at least a Diploma or 3-5 years of experiences in similar position in related industry.

● Strong leadership experience in building, managing and coaching a team to achieve targets.

● Proven retail operation and sales achievement in managing multiple stores at the same time will be advantageous.

● Sales oriented and possess upselling skill.

THE ROLE – DRIVE IT

Your store is yours to drive; obsess about delivering on what our customer wants, drive your team to execute and achieve goals, make impactful decisions that deliver outcomes, be resourceful and have a curious mindset.

• Enable your team to create amazing moments and experiences our customers will love.
• Deliver on the plan, communicate clear targets and motive your team to make it happen.
• Empower and grow your team of retail legends.
• Team up with your retail partners. Respond to trade quickly, make your store look amazing and get results.
• Love your team and our customer.

THE WINNING SKILLS

• You're the driver, you have what it takes to lead a team.
• Tackle your role with confidence, take risks and enable accountability.
• You are a manager at heart, retail is how you roll. You read the play and hustle.
• Keep it simple, fearless and fun!

YOU

We strive to empower our team to be the best they can, both at work and in their personal lives. Taking a whole-self approach, we enable our teams through mental, physical and wellness tools, resources & benefits.

• Own your development and accelerate your personal and professional growth through expert led development sessions and our award winning online learning platform YOU Learning.
• Try new experiences and develop your skills, zig-zagging your career through our 5 brands.
• Work hard, play hard; annual overseas incentive trips, community ambassador trips with the Cotton On Foundation and 50% discount for COG’s 5 brands.

We are currently representing a client in the Finance industry to expand their Business Development team. They are seeking an experienced professional to manage SME client relationships, deliver tailored financial solutions, and oversee loan portfolios.

Key Responsibilities:

• Build and maintain relationships with SME clients to meet their financing needs.
• Serve as the primary point of contact for client queries and support.
• Offer tailored financial solutions based on industry insights.
• Identify and secure new SME lending opportunities.
• Evaluate creditworthiness through detailed financial assessments.
• Negotiate loan terms in line with policies and regulations.
• Oversee SME loan portfolios, ensuring performance and compliance.
• Mitigate credit risks through proactive management.
• Advise clients on business growth and financial strategies.

Qualifications:

• 4+ years in commercial banking, SME lending, or relationship management.
• Proven ability to manage SME loan portfolios and meet lending targets.
• Strong skills in financial analysis, credit assessment, and risk mitigation.
• Knowledge of credit underwriting and loan structuring techniques.

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Responsibilities:

-Planning the construction project.

-Creating a construction schedule.

-Balancing the budget.

-Assigning tasks to the various contractors and subcontractors.

-Tracking activities in a project from beginning to end.

-Working with vendors.

-Managing supplies.

Job Description:

-Define the project scope.

-Create and manage a construction project budget.

-Create a construction project management plan.

-Negotiate with general contractors and subcontractors to obtain profitable construction contracts.

-Develop a construction schedule, with project deliverables and milestones.

-Manage resources such as construction materials, construction workers and equipment.

-Oversee the performance of the general contractor, site manager and other members of the construction team.

Are you passionate about enhancing commercial performance and driving operational excellence at Hempel? Are you excited about leading impactful change, turning strategic insights into practical initiatives? Do you have the vision and drive to lead complex projects and inspire a culture of continuous improvement and Excellence?

Hempel, a global leader in coatings and paints, is seeking for its APAC - Marine Segment Commercial Excellence Leader. In this role you will be instrumental in driving our growth strategy across our 3 sub segments in this region in coordination with our other Marine Hubs . You will be an important member and enabler of our global Commercial Excellence organization and will be critical to the overall productivity and scale up of the Marine segment. You will be lead in challenging and supporting the capability and development of the commercial team, continuously challenging the status quo and ensuring global alignment of performance to delivery on key priorities and financial objectives.

Here’s some of the other things you can look forward to

Our Commercial Excellent Program:

• Partner with our region/sub segments leaders and global cross functional teams to identify needs and gather input for global salesforce effectiveness
• Deliver positive impact on the sales organization through the execution & adoption of key strategic initiatives.
• Contribute from your scope (Region / Segment) to improve and embed our global standardized Commercial Excellence program, enhancing individual and team capabilities, processes and tools used for commercial operations
• Monitor & drive Performance and ROI analysis for key customers and Products
• Lead continuous improvement within the global commercial organization, driving productivity improvement and resources prioritization for revenue growth opportunities

Moreover, you will have the opportunity to work with our Key Commercial Support, where your will:

• Become a key partner on key commercial aspects such as pricing, profitability analysis and recommendations, market segment analytics, financial modelling and negotiation on a dedicated geographics and segment.
• Own CRM Adoption and pipeline quality and onsistency and conduct regular sales and pipeline analysis / trainings
• Contribute to the sales management meeting cadence with ComEx performance review
• Facilitate growth acceleration activities across the Key Accounts and Regional customers and turnaround action plans on low profitability accounts
• Monitor industry leading practices and evolving trends and drive appropriate adoption

You will also have the opportunity to work with Leadership and People Management, where you will:

• Redefine key competencies of our Sales organization
• Identify and develop Training and Development requirements accordingly
• Establish & drive individual KPI’s, monitor performance and address gaps effectively
• Develop, upgrade and monitor incentive systems
• Serve as point person in markets to coordinate asks from global commercial excellence
• Model the company’s values in all internal and external dealings, exhibiting desired behaviours and approaches in all business activities

In this role you will need to drive your own team of 3 reports to partner with our regional VP and other cross functional leaders to deliver tangibles sales results in your area. You will collaborate with ComEx global Functional leads in the design and set up of sales and commercial rules and ensure a high degree collaboration with your peers across regions for best practices sharing

You will be joining a dedicated team of 8 peers situated in 5 different locations and driving similar agendas in their respective segments and geographies. You will be based in Hempel Office in Singapore, or in other Hempel Offices in the region, and have up to 30% of travel activity.

What do you need to be successful in this role?

• 8/12+ years of relevant experience in sales operations/previous field sales experience
• A degree in Engineering, Business Administration, Econometrics / Data Science (MBA welcome)
• Experience in Strategic Consulting & Change Management is a must, with strong executive presence.
• Agile with Excel models (Large data set analysis), good capabilities in CPQ, Power BI, CRM operations
• Strong people & team leadership competencies to build, operate and lead a best in class operational team to deliver targeted outcomes
• Demonstrated experience in field analysis, reporting and technology implementations
• Prior exposure to Marine Market (Shipping, technology, operations etc…) is critical with experience or understanding of customer engagement frameworks, digital channels and new engagement models.
• Experience in operating in high complex matrixes engaging cross-functional and x-country teams and developing deep collaborations with partners as well as senior leadership.
• Good level of mandarin and any other regional languages will be a significant plus

Sounds like a match?

Welcome to apply! Click the ‘Apply for position’ button in the top-right corner and submit your application letter with a CV in English via our recruitment system. Final deadline for applications is 05 December 2024.

More about Hempel

At Hempel, you’re welcomed into a global community of 7,500 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to ensuring everyone feels safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation, and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

We are proud to be majority owned by the Hempel Foundation, dedicated to philanthropic activities, with our earnings contributing to many charitable initiatives every year. It means that when you work at Hempel, your hard work and dedication contribute to a greater cause, making your career matter twice.

Learn more about Hempel and our commitments on hempel.com/career.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

LiT Strategy is a boutique strategy consulting firm specializing in providing consulting services to SMEs. We provide SMEs with quality business advisory services to help seize business opportunities and outperform their competitors.

We are looking for a candidate with 4 - 6 years of experience within the Consulting industry to join our team as an Associate Project Director. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Lead and manage delivery of assigned projects
2. Support engagement teams to develop business strategies and business plans for existing/new businesses
3. Liaise with clients (Up to C-Suite) to identify areas of improvements and provide recommendations for growth
4. Present results to the client's management team and implement recommendations incollaboration with the client's team members
5. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
6. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a graduate from Business, Finance, Accounting, Economics or other related majors
2. Possess 3 to 5 years of experience in Consulting within Singapore or the ASEAN region
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

We offer a competitive bonus incentive programme for top-performing candidates.

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our consultants can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume to [email protected]. Please indicate “Associate Project Director” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.