Total 79,314 customer experience manager job vacancies in Singapore

Job Description

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for Tech Data and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
• Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

Responsibilities:

• Coordinate the implementation of projects to guarantee its timely and seamless completion
• Regular site meetings and inspections to inspect work timeline, requirements, and contract designs.
• Examine and offer recommendations about all claims made by contractors.
• Update user with a weekly progress report.
• Arrange and lead a project meeting every week.
• Documentation pertaining to the fulfillment of the contract, contractor payment, DLP, and compilation of NSC O&M manuals.
• Examine and verify the completed work before transferring ownership.

Requirements:

• Min diploma in civil engineering, building construction management, architecture, interior design, or it's equivalent
• At least 2 years related working experience
• Previous experience in Office commercial project experience is an added advantage
• Able to lead a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Salary range: SGD 3.5k to SGD 9.5k

Looking for Senior / RMs with expertise in handling equipment and machinery loans to the small- and medium-sized enterprises (SME) customers (in automotive, medical, construction, transportation, machinery and shipping industry), vessel and pleasure craft financing, share financing and property loans. You will be given the exposure to market various types of financial products to customers from different industries.

Responsibilities:

• Build and maintain strong relationship with clients
• Acquire new SME customers and expand the customer base/revenue
• Perform financial analysis and prepare credit report proposal
• Manage customer account proactively and possess good understanding of the FI’s loans and services in order to address client’s needs effectively

Requirements:

• At least a recognized degree and at least 2-3 years of relevant experience in above specialty
• Sales oriented, with good network of business contacts and strong ability to source and generate leads
• Possess business acumen, customer centricity and pleasant demeanor
• Applicants who have relevant skillsets in managing team may be considered for the Team Lead position

Role Overview:

Are you a seasoned retail professional with a passion for health and wellness? Wellness Hub Retail Group is looking for a dynamic and strategic-minded individual to join our team as a Brand Manager. As the driving force behind our retail business, you will be responsible for the total operations, brand management, and bottom-line performance. If you have a proven track record in the health supplement industry and possess strong leadership skills, we want to hear from you!

Key Responsibilities:

• Total Operations Oversight: Manage the day-to-day operations of our retail business, ensuring operational excellence and seamless customer experiences.

• Brand Management: Take charge of current brand management, working closely with brand principals and management to drive brand initiatives, foster growth, and ensure sustainability.

• Sales Leadership: Lead the sales operations team, challenging their thinking and identifying new strategies to achieve both online & retail excellence.

• Merchandising and Marketing: Oversee merchandising and marketing functions to enhance the visibility and desirability of our health supplement products.

• People Development: Provide leadership, execute corporate directives, and develop strategies to maximize team performance through effective people development.

Qualifications:

• Experience: Graduate with minimum of 5 years in retail operations within the healthcare, pharmaceutical, or nutritional products industry. • Personality: Mature, well-rounded individual with a strong positive attitude, self-motivation, and determination to elevate the team's sales performance and productivity.

• Communication Skills: Effective written and verbal communication skills.

• Interpersonal Skills: Strong interpersonal and leadership skills.

• Adaptability: Ability to remain calm and work hands-on under highly demanding situations.

How to Apply:

If you are ready to take on this exciting challenge and contribute to the growth of our retail business, please submit your resume and expected salary and a cover letter highlighting your relevant experience to [email protected]. Use "BM - Health Retail" as the subject line.

Application Deadline: 29 February 2024

Summary :

• Basic up to $6500 + Bonus
• 5 days, office hours
• Company with great company culture

Job Scope:

HR Executive

• Support the recruitment and onboarding process for employees.
• Facilitate training and development initiatives.
• Participate in payroll procedures.
• Oversee employee compensation, benefits, and welfare programs.
• Contribute to performance evaluations of staff.
• Generate HR reports on a monthly, quarterly, and annual basis.

HR Manager

• Collaborate closely with the Business Partner and HR centers to support operational functions such as Manpower Planning, Talent & Development, Labor & Employee Relations, etc.
• Coordinate with the Company Legal Counsel in managing any relations court cases when necessary.
• Provide advice to managers and staff on employment legislation.
  Supervise all employee services.
• Monitor and provide advice on the department's operational budget.

Job Requirement:

• Candidate with HR Generalist / Learning & Development or ANY related experiences are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Responsibilities:

1. Responsible for the user experience and scale of TikTok vertical search (such as text/user/poi/music, etc.)

2. Able to provide vertical search planning (including goals/core path) based on analysis of user requirement, industry competition environment , TikTok content ecology

3. Collaborate closely with RD/ OP / DA to promote collaborative launch of various projects, and conduct systematic analysis of project data

Qualifications

1. Bachelor's degree or above

2. Prior relevant working experience in search-engine as PM role

3. Possess strong industry understanding and overall planning abilities, cross team communication and resource advancement abilities, as well as independent system data analysis capabilities

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our reputable client in Singapore is looking for Test Manager to join their team in Singapore.

Ø Plan and manage the runbook for all testing phases SIT,UAT, Mock Run and Production Implementation

Ø Lead respective test teams.

Ø Coordinate between Business and Dev team for queries and clarifications.

Ø Responsible for running defect triage calls.

Requirements:

Ø University Degree in Computer Science or Equivalent.

Ø Strong functional domain experience in Trade for Banking.

Ø 8-10 Years of testing experience in Test Management .

Ø Defining RTM, Test Strategy, Test Plan, RTM, Test Execution.

Ø Experienced in Technical ,Functional, Automation and Performance Testing.

Ø Experience in delivery models like Agile (Scrum and Kanban).

Ø Awareness of Tech Stack suite.

Ø Knowledge of products like Finastra FTI, FCC.

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Join our client's centralized testing team as a seasoned and hands-on Senior Test Lead. In this role, your primary responsibility involves orchestrating the planning, design, and execution of testing activities for a significant migration project.

Mandatory Skill-set

• Degree in Software Engineering, Computer Science/Engineering;
• At least 8 years of experience with minimum 3 years into Software Quality Assurance / Testing as Test Manager;
• Good working knowledge of test automation framework & tools (such as TOSCA & Selenium)
• Experienced with a variety of test tools, including tools for test management/planning, defect tracking e.g. Tools JIRA, Confluence;
• Good experience with SDLC practices of Agile, Behavioral and Test-Driven Development;
• Strong knowledge of test methodologies and approaches;
• Experience with documenting business requirements and/or flows and can prepare test cases;
• Exceptional communication and leadership abilities for effective cross-functional collaboration;
• Robust stakeholder and vendor management skills;
• Has strong team skills, interpersonal skills, time management skills and able to handle tight deadlines.

Desired Skill-set

• Certification in TOSCA or Selenium or ISTQB;
• Experience in SAP S/4HANA, SAP Ariba, SAP Concur and SAP SuccessFactors.

Responsibilities

• Engage with stakeholders to comprehend project requisites and craft a comprehensive test plan aligned with business objectives;
• Tailor a testing strategy, delineating the approach and utilization of automated tools while identifying avenues for process optimization;
• Ensure seamless execution of the testing strategy while maintaining hands-on involvement in test case execution;
• Compile and present test progress reports and defect metrics to project stakeholders and management;
• Identify and mitigate testing risks and impediments to ensure project continuity;
• Drive initiatives to enhance testing practices, tools, and methodologies;
• Ensure adherence to vendor contracts and quality standards in testing deliverables;
• Manage and support user testing efforts, ensuring timely completion.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• MNC
• Location: West

Our client is a MNC which focuses on engineering, electrical equipment and electronics. We are currently looking for a Assistant Manager, Strategy Planning to embark on the journey for business growth.

Responsibilities

• Formulate plans and analyze data to align business goals with company objectives.

• Support the development of business strategies.

• Devise plans for both existing and potential business ventures to identify new opportunities.

• Generate strategic perspectives and insights for internal strategy discussions and brainstorming sessions.

• Provide input and aid the Head of Department in addressing key issues.

• Design/Revise business strategies and long-term goals through plan-do-check-act activities.

• Oversee regular business reviews, conduct proactive data analysis, and engage in strategic planning.

• Collaborate with internal and external stakeholders to pinpoint strategic priorities, develop initiatives, and construct long-term plans for fostering growth.

• Adapt swiftly and effectively to changes and uncertainties.

• Articulate and communicate a clear strategic vision for the business.

• Monitor competitive market research activities.

• Foster an environment conducive to teamwork, innovation, and objectivity that motivates a highly competent, driven, and productive team.

• Identify strategic regions for tax exemptions and business grants.

Qualifications

• Possession of a Bachelor's degree in any related field.

• A minimum of three years of experience in roles related to strategy planning and/or business development.

• Demonstrate a proven track record in evaluating growth strategies. Knowledge and Skills (General and Technical)

• Advanced proficiency in MS Office tools (Excel, PowerPoint, Word) and intermediate-level database skills.

Please submit your updated resume here and/ or reach out to Beca Tan (EA: R22110957) and her team at +65 8343 8789 or [email protected] for a confidential conversation.

Talentvis Singapore Pte Ltd | 04C3537

What the role is

The 3P Network Division (3PND) develops and integrates the client's educational and publicity initiatives and programmes for the 3P (People, Public and Private) sectors. The Marketing Communications Department in 3PND conceptualises and implements integrated marketing communications campaigns such as Clean Public Toilets, National Dengue Prevention, Recycle Right and Say YES to Waste Less.

The role of the Assistant Manager (Digital Media) is to execute data-driven digital media strategies that aim to enhance public awareness, foster engagement, and inspire positive environmental action.

Job Scope:

• Execute digital media strategies for the client's marketing campaigns, and optimise engagement on the client's social media channels and other digital platforms.
• Assist in the management of CGS social media channels and their content line-up.
• Monitor campaign performance using analytics tools, and analyse data to identify areas for optimization and make data-driven recommendations to improve campaign effectiveness.
• Support efforts to foster an engaged digital community of environmental enthusiasts and advocates.
• Coordinate with campaign teams to ensure consistent branding and messaging throughout all touchpoints. Work closely with creative, media and social media agencies to achieve timely campaign execution and effective outcomes.
• Perform procurement duties in adherence to public sector procurement policies and processes; assist in the tracking and management of budgets and payments.

Requirements:

• Background / Degree in marketing, communications or a related discipline.
• Minimum 3 years of relevant experience in social media management, digital marketing, marketing or content development.
• Has experience in utilising digital ad-buying platforms, social listening tools and data analytics tools to measure and optimise campaigns.
• Excellent writing skills with the ability to craft compelling and engaging content.
• A collaborative mindset with the ability to work effectively in cross-functional teams.
• Strong project management and analytical abilities.
• Self-driven and well-organised to handle multiple projects simultaneously.
• Experience in content creation for social media platforms, graphic design or video production is a plus.

Working Location: Scotts Road

Duration of contract: 3 months

Salary: $19-$24/hour

• Global MNC, Market leader in Pharmacuetical Industry
• Dynamic and professional development-oriented environment

About Our Client

The client is a global pharmaceutical and healthcare organisation. They are a leading player in the industry, known for its extensive research and development efforts in the fields of pharmaceuticals, biotechnology, and healthcare solutions. With a strong commitment to innovation, they aim to improve patient care and well-being through the discovery and development of a wide range of medical treatments, including prescription drugs, generics, and cutting-edge therapies. They have a significant global presence and a diverse portfolio of products, spanning from pharmaceuticals to generic medications. Currently, they are looking for Quality Control Manager to join their team.

Job Description

• Optimise workflow efficiency and procedures, assist in validation procedures and reports
• Establish quality systems for the QC Raw Material lab in compliance with regulations
• Ensure timely document review and testing, implement production tracking systems to facilitate raw material quality testing and evaluation
• Manage budgeting and resource planning
• Manage global stakeholders
• Address deviations and propose corrective actions, review QA/QC documents to ensure compliance with specifications and regulations
• Improve test procedures for enhanced efficiency, provide technical support to various departments, and train QA/QC staffs on new methodologies and instrumentation

The Successful Applicant

• Bachelor Degree in Biologics, Chemistry, Pharmaceutical, Chemical Engineering or relevant field
• Experience with Quality Control Raw Materials processes within biopharmaceutical industry
• Strong leadership skills
• Strong in stakeholder management and equipped with business and financial acumen
• Prior knowledge of regulatory requirements, along with familiarity with industry tools and systems
• Demonstrate good understanding of cGMP, knowledge of manufacturing, quality control and validation requirements and activities

What's on Offer

• Dynamic, collaborative and engaged workplace culture
• Attractive renumeration package with great career advancement opportunities
• Strong leadership team

Industry: Aquaculture, Engineering & Advance Technology

Overview

We are seeking a dynamic and entrepreneurial Sales and Business Development Manager to play a pivotal role in the establishment and growth of our company. The ideal candidate is hands-on with a proven track record in sales and international market expansion, and a keen interest in engineering or aquaculture and early-stage startups.

Key Responsibilities

• Identify business opportunities and achieve sales target by effective planning and execution.
• Develop and execute strategies to establish a favourable market position locally and internationally for the company in local and overseas market.
• Analyse market trends, build up good customer relationships and maintain a high level of customer satisfaction.
• Build and manage sales pipeline from scratch to generate leads.
• Work closely with leadership and internal stakeholders to refine value proposition based on market feedback and emerging opportunities.

Ideal Skillsets Required

• Min. 5 years of experience in sales and business development. Experience in aquaculture or engineering industry is a plus.
• Bachelor’s degree in business, marketing, aquaculture, engineering, or a related field
• Entrepreneurial mindset and a passion for building something new.
• Strong interpersonal skills and proficiency in clearly communicating the strategy verbally or in written form.
• Well-rounded person who can evaluate a business/product for its weaknesses and strengths.
• A solution-oriented approach and the ability to keep calm under pressure and solve problems timely and effective.

About Aqualita Ecotechnology

Aqualita specializes in developing sustainable Urban Recirculating Aquaculture System (RAS) for fish farming. The innovation aims to combat the worsening impact of climate change, algal bloom in water, and land scarcity.

Aqualita also believes that seafood should be safe, sustainable, and scalable. By miniaturising typically bulky aquaculture farms into modular, robust, and versatile farms, we enable production in clean conditions, within small areas, close to consumption. This means the costs of setting up such farms can be lower, environmental impacts are minimised, and production can be scaled more quickly. Using data-driven innovation and cutting-edge engineering design, Aqualita aims to meet growing food insecurity in urban cities while reducing carbon footprint in the supply chain process.

Aqualita hopes to enable everyone from large industries to SMEs and even local communities to participate in modern aquaculture – the fastest growing agriculture sector valued at over US$200 billion as of 2020.

About the Job

Customer service Manager: Sales and marketing - Refers to the assistance and support provided to customers before, during, and after their purchase or interaction with a company's products or services. It involves addressing customer inquiries, resolving problems or issues, and ensuring customer satisfaction. As a Agile Service Manager participant, the primary goal will be to build positive relationships with customers, enhance their overall experience, and maintain their loyalty to the business with respect to the sales and marketing responsibilities in Customer Service roles organization the aim is to promote and sell products or services to customers. While your sales activity will be primarily focuses on the tracking and execution of inquiries logging and closure, Generation of RFQ and follow up for PO for our products and services, to facilitate the process of selling. While the marketing encompasses a broader set of activities that create awareness, generate leads, and facilitate sales conversions, and monitor the KPI’s of the sales and marketing group for world wide activities.

Duties and Responsibilities

• Responding to customer inquiries: Addressing customer questions, concerns, and requests promptly and effectively through various communication channels such as phone, email, live chat, or in-person.
• Problem-solving: Identifying and resolving customer issues, complaints, or technical difficulties in a courteous and efficient manner, aiming to exceed customer expectations.
• Providing product or service information: Offering detailed and accurate information about products or services to help customers make informed purchasing decisions.
• Handling transactions: Assisting customers with purchases, refunds, exchanges, or any other financial transactions, ensuring accuracy and security
• Maintaining customer records: Updating and managing customer databases or CRM systems to keep track of customer interactions, preferences, and history for personalized service. Familiar with CRM software, Odoo, Sales Force or applicable systems.
• Managing customer feedback: Actively seeking and collecting customer feedback, both positive and negative, and using it to improve products, services, or processes.
• Escalating complex issues: Identifying situations that require higher-level support or specialized knowledge and escalating them to appropriate departments or supervisors.
• Maintaining the company forecasts to the AOP, providing revenue reporting and information weekly, monthly quarterly. Work with the VP on the success models, presentations, sales analysis and variance to sales as and when required.
• Market research and analysis: Conducting research to understand target markets, customer needs, competitors, and industry trends to identify opportunities and inform sales and marketing strategies.

GROUP ACTIVITY

• Lead generation: Collaborating with the sale teams, and distributors towards and executing strategies to attract potential customers and generate qualified leads through various channels such as advertising, content marketing, social media, events, and referrals.
• Product/service promotion: Supporting marketing campaigns, messaging, and materials (e.g., advertisements, brochures, websites) to effectively communicate the value proposition and benefits of products or services.
• Supporting Sales presentations and learning negotiation skills and practices: Engaging with potential customers, delivering persuasive sales presentations, addressing objections, and negotiating terms to close deals and achieve sales targets.
• Relationship building: Building and maintaining relationships with customers, partners, distributors, or other stakeholders to foster long-term loyalty and repeat business.
• Sales forecasting and planning: Analyzing sales data, market trends, and customer insights to forecast future sales, set targets, and develop sales strategies and plans.
• Customer relationship management (CRM): Utilizing CRM systems to track customer interactions, manage leads, and optimize sales and marketing efforts.
• Collaboration with other departments: Collaborating with product development for customer sample support, and other internal teams to gather insights, align strategies, and ensure a seamless customer experience.

Tactical and Indirect Responsibilities:

• Support the sales team in quote to customers & help follow up on status & close orders
• Order entry and acknowledgement
• Work with internal team to support sample requests. Follow up with customers on status of samples, and work with the sales team to convert them into orders
• Work with production, planning and control to schedule shipment. Work with customer & internal teams to pull in where necessary
• Support the sales team on weekly reports and updates. Prepare material for the weekly revenue calls, as well as funnel reports
• Help the sales & Marketing VP with price book updates, and in maintaining price book and the distribution of price books to channel partners.
• Support the team in organizing trade shows

Qualification Guidelines

Minimum Education

• Degree or Diploma in Engineering or equivalent

Minimum Experience

• 8 years work experience in a similar role
• Strong focus on building customer relationships, and proven ability to support sales team to grow business
• Experience in the Semiconductor industry is a must

Overview: The Healthcare Operations Manager is responsible for managing the operational aspects of healthcare facilities or organizations.

Key Responsibilities:

1. Strategic Planning: Manage the operational strategies aligned with the overall healthcare organization's goals. Collaborate with executive leadership to ensure operational plans support the long-term vision of the healthcare facility.

2. Process Optimization:Identify and implement process improvement initiatives to enhance the efficiency of healthcare operations.

3. Resource Management: Manage and ensure that the allocation and utilization of resources, including staff, budget, and equipment, ensure optimal efficiency and effectiveness.

4. Quality Assurance: Assist in implementing quality assurance programs to ensure the delivery of high-quality patient care.

5. Team Leadership: Provide leadership and guidance to operational teams, fostering a positive and collaborative work environment. Assist in conducting regular performance evaluations, provide feedback.

6. Interdepartmental Collaboration: Collaborate with other departments, including clinical and administrative teams, to enhance communication and coordination of care.

7. Emergency Preparedness: Assist in managing the emergency preparedness plans to ensure the healthcare facility can respond effectively to crises or disasters.

Qualifications:

• Degree in healthcare administration, or a related field.
• Preferably with experience in healthcare industry
• Knowledge of healthcare regulations, accreditation standards, and industry best practices.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to adapt to a dynamic healthcare environment and drive positive change.

Sales Manager

5 days, 8am to 6pm

Monthly salary $4000 - $6200 + Commission paid half yearly

Location : 54 Serangoon North Ave


Responsibilities:
• Manage pre and post-sales account activities, including handling sales inquiries and preparing quotations
• Develop and implement sales strategies to achieve revenue, margin, and market share targets
• Deliver exceptional customer service to foster long-term relationships with clients
• Coordinate with suppliers to ensure timely product delivery and updates
• Identify suitable suppliers and act as their representative in Singapore if necessary
• Ability to travel to South East Asia/China/Middle East/Africa

Requirements:
• Diploma in Telecommunications, Electronics Engineering, or related field
• Minimum 5 years of regional experience, with at least 2 years in sales account management and distributor/agent management
• Strong team player with excellent communication and presentation abilities
• Experience in VSAT or RF preferred

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Regional Finance Manager that combines Business Partnering, Financial Planning & Analysis and Controlling and to support the APAC Commercial team. The position will be based in Singapore and will report into the APAC Regional Finance Head.

The role will be responsible for:

Business Partnership and Performance controlling

• Achieve financial targets with business partner(s) by analyzing financial results; providing insights and ensuring compliance and integrity
• Tracking KPIs
• Monitor Countries performance in target fulfillment
• Challenge the teams on the current ways of working and aim to achieve increase in efficiency and profitability
• Coordinate together with the APAC Regional Finance Head the Annual Budget and the Quarterly Forecasts
• Review Business cases for investments or M&A activities.

Management Reporting

• Develop reports to support closing process, variance analysis, forecasting & budgeting of Revenue, Gross Margin, SG&A Expenses and other metrics
• Review the monthly performance of the markets and the Region as a whole
• Collaborate with the Corporate Finance team on various initiatives or analytics
• Monthly standard reporting and ad-hoc analytics for both Wholesale and Retail
• Key contributor on the preparation of presentations to Group Management.

The successful candidate will be an experienced Finance professional with strong expertise in Business Partnering and Financial Controlling, preferably working in large global organizations. S/He will have strong communication skills to work with internal teams and major stakeholders within the corporate functions to resolve complex issues.

What you bring

Experience

• Bachelor Degree in Finance, Accountancy Business Management or any other related field
• Minimum 5 years of relevant finance experience in business partnering and controlling
• P&L management experience with strong business acumen and attention to details
• Strong interpersonal and communication skills to work and build relationships with internal stakeholders
• Proven capability to present and simplify solutions to complex issues to stakeholders
• Proficient in excel and prior experience with databases is a must.

Personal competencies

• A people-oriented person who is always looking for solutions and bringing quality improvements, with a “can-do” attitude
• Provide innovative thinking and strategies which includes analyzing market consumer trends in order to develop disruptive approaches to the business
• Excellent interpersonal and intercultural skills working with global stakeholders
• Display strong communication and stakeholder management skills to work with people across all levels and seniority
• A creative and innovative individual to drive and bring new ideas to the team.

For quicker response, you may choose to apply via the link: https://careersapac.wsa.com/jobs/3628478-regional-finance-manager-apac

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Design Engineer / Senior Design Engineer (Electrical)

Working days: 5 Days
Working hours: 830am - 615pm
Salary Range: $3000 - $5500
Working Location: Office at Ubi , working based on projects


Responsibilities

-Collaborate with internal team in Singapore to engage with customers / consultants on a daily basis

-Prepare project documents including BQ

-Manage Design & Build projects

-Develop optimized design solutions for projects

-Create Design drawings (Single Line Drawings & layouts)

-Conduct design calculations including voltage drop, short circuit current etc.

-Support multiple M&E projects concurrently

-Chair project meetings and collaborate with team members to meet deadlines

-Ensure drawings & documents are properly maintained & stored promptly

-Perform other adhoc duties as assigned

Requirement

-Diploma/Degree in Electrical Engineering

-Minimum 3 yrs of relevant hands-on M&E experience in construction industry, LTA projects, mixed development etc

-Familiarity with Singapore codes such as SS638 (CP5), SS650, SS555 etc required

-Experience with AutoCAD drawings preferred

-Knowledge of BIM (Revit / Navisworks) is beneficial

-Consultancy experience preferred

-Effective organizational and follow-up skills, attention to detail

-Strong communication skills

-Good interpersonal skills and able to engage with all levels, internally and externally, in a professional and responsive manner

Job Description & Requirements

• Accounting Related
• Daily input of payables and receivables into accounting system
• Accountable for proper and timely completion of full set of accounts, and reconciliation schedules, preparation of monthly group management report, forecasting and consolidation report
• Verify rates with Sales before processing payment to vendors
• Generate invoices for customer billing
• Prepare AR/AP report and follow up outstanding payments
• Coordinate and liaise with external parties (external auditors, Tax agents, banks, government authorities where required)
• Overseeing & reviewing monthly reconciliation and settlement of intercompany transactions
• Preparation of annual budget for holding company compilations of country budgets
• Manage the annual audit report process, liaise with auditors for the region
• Logistics or Shipping knowledge/background preferred
• Must be service oriented & resourceful
• Good team player with proactive attitude
• Good organisation skills
• Must be able to multi-task & work under pressure
• Minimum Degree in Accountancy or other relevant certifications/qualifications
• Minimum 3 years of relevant working experience

Responsibilities

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork

Requirements

• Must have experiences in management of F&B restaurant experience
• Able to motivate employees to work as a team
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Job Purpose:

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.
• Development and implementation of sales enablement programs for Tech Data and partners.
• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
• Development and implementation of marketing programs to support product group objectives.
• Creation of joint initiatives with our vendor and business partners.
• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
• Achievement of revenue plans by brand and by market segment.
• Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
• Maintenance and development of operational level vendor relationships.
• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
• Ensuring highest and continuously improving levels of vendor and partner satisfaction.
• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
• Maintenance of an accurate pipeline by product group.
• Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
• Business forecasting and business planning for product groups with vendors.
• Provision of various reports for the purposes of commercial decision making.
• Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
• Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
• Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution
• Minimum education level required is a Bachelor’s Degree
• Appropriate vendor product sales certifications
• Strong leadership attributes
• Self-starter
• Results focused
• Sound business acumen
• Ability to work with little direction
• Capacity to lead vertial teams
• Influence business outcomes without having direct control

Job Description - Liaison with Field Ops Managing International Air Linehaul; Strategic Network Alliances; Business Planning; Air Network Project Management; ULD Planning & Management; Operations Research

Manager: Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management.

Education: Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field
Experience: Five (5) years of relevant work experience

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are currently working with a fast-expanding food manufacturer who is looking to hire a Business Development Manager to be based in Singapore.

If you have at least 5 years of sales experience within the Food/ Ingredients industry, and have a strong network of customers/ suppliers within Asia, this role could be for you!

RESPONSIBILITIES:

1. Market Research and Client Procurement for Food Ingredients:

• Market Research: Conduct a thorough market analysis to identify potential clients interested in purchasing food ingredients.
  Utilize industry reports, surveys, and consumer trends to understand the current landscape.
• Client Procurement: Develop a targeted outreach strategy to connect with potential clients.
  Utilize social media, industry events, and networking to reach out and create relationships.

2. Brand Partnerships for Contract Manufacturing:

• Identify Potential Partners: Research and identify companies that align with your values and objectives for contract manufacturing collaborations.
  Evaluate their manufacturing capabilities, reputation, and sustainability practices.
• Negotiation and Collaboration: Reach out to potential partners, initiate discussions, and negotiate terms.
  Draft clear contracts outlining expectations, quality standards, and delivery schedules.

3. Corporate Clients for Contract Production:

• Network and Outreach: Leverage industry connections and network with corporate clients seeking contract production of food ingredients.
  Showcase the benefits of your services in terms of quality, sustainability, and cost-effectiveness.

4. Investment Team Contribution:

• Focus on Food Ingredients: Stay updated on the latest developments in the food ingredients market.
  Provide insights to the investment team on potential investment opportunities in the sector.
• Due Diligence: Conduct thorough due diligence on potential investments, assessing both short-term and long-term prospects.

5. Data Analysis and Reporting:

• Data Analysis: Collect relevant data on market trends, competitor performance, and consumer preferences.
  Utilize analytical tools to interpret the data and derive meaningful insights.
• Report Preparation: Prepare comprehensive reports detailing the business and financial viability of alternative opportunities.
  Provide clear recommendations to the management based on the analysis.

6. Feedback Gathering and Competitor Analysis:

• Market Feedback: Establish channels for gathering feedback from clients and the market.
  Use feedback to make continuous improvements to products and services.
• Competitor Analysis: Monitor competitors' activities and market positioning.
  Offer insights to the business lines for strategic decision-making.

7. Client Presentations and Strategy Formulation:

• Presentation Skills: Develop compelling presentations showcasing our products, contract manufacturing capabilities, and investment opportunities.
• Strategic Planning: Formulate strategies for approaching clients and explore new business opportunities within the region.

8. Sales Strategy and Process Optimization:

• Sales Strategy: Identify trends in the market and develop innovative ideas to enhance sales strategies.
  Implement strategies that align with organizational goals.
• Process Optimization: Continuously analyze results and implement improvements to optimize overall processes.
  Ensure that sales and production processes are efficient and aligned with business objectives.
  

REQUIREMENTS:

• Hold a Bachelor’s Degree in Business or a related field.
• Demonstrate a background in the Food industry
• Working with Food Ingredients will be an added advantage.
• Proficient and adaptable in preparing PowerPoint presentations.
• Exhibit outstanding communication skills, enabling effective interaction both internally and with external organizations.
• Prior experience in sales and marketing is highly encouraged.

Overview:

• Plan and implement appropriate tenancy mix
• Ensure optimal occupancy and revenue
• Formulate and implement leasing/marketing strategies
• Plan for upcoming AEI work

Responsibilities

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

Requirements

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Duties and Responsibilities:

• Oversee and manage assigned outlets for its operational and manpower planning.
• Complete intensive operational training at designated outlets within specific timeline., with shift requried.
• Assist management to establish and develop operating policies, systems, processes to accommodate and support the rapid growth of the organization.
• Monitor and responsible for sales performance of respective outlets.
• Attend regular meetings to solve various operational issues for growth sustainability.
• Conduct Outlet Examination and Training regularly for staff development and/or promotion.
• Involve in investigation of issues relating to customer complain (Service and Product Quality).
• Review the performance of Store Managers and outlet employees, and provide corrective action for improvement if necessary.
• Responsible for monitoring and managing the outlets expenses and inventory usage if necessary.
• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set.
• Support outlet operations when there is shortage of mannpower.
• Take on operations related projects such as new product testing, supplier/vendor management, POS Machine Training and other projects that aid business development.
• Perform related duties/tasks as required.

Requirements:

• Candidate must possess at least a Diploma in any field.
• At least 3 years of experience in management position in Beverages or F&B chain industry.
• An intensive training at outlet to understand the SOP is required for this position.
• With passion in working in F&B industry and its operational processes.
• Able to work on weekends and public holidays.
• Adaptive to fast paced environment, resilient to changes and willing to accept new challenges.
• Able to work independently and in a team.
• Service oriented, good time management with ability to handle various projects simultaneously.
• Excellent interpersonal skills with the ability to communicate with all level of employees.
• Proficient in Microsoft Words / Excel / Power Point.
• Able to commence immediately or within short notice will be an added advantage.
• We regret to inform that only shortlisted candidates will be notified.