Total 83,120 customer experience manager job vacancies in Singapore

Company Introduction:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction:

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Establish and manage the governance & experience tech team

- Design and architect solutions while providing technical support to engineers on the team

- Align with product and organizational objectives, collaborating with cross-functional teams to deliver key results

- Define the long-term technical roadmap for the team

- Contribute to technical decisions on projects across the product lineup

- Oversee the acquisition and development of software systems in organisational units.

- Monitor the results and quality of the different software solutions and projects implemented in the organisation.

- Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- At least 2+ years of experience managing or tech-leading a software engineering team

- Minimum of 5+ years of experience in large-scale backend system development is necessary

- Experience in managing teams in a fast-paced environment is essential

- Capable of effectively communicating technical information to both technical and non-technical collaborators across different functions and levels

- Strong experience with E-Commerce is required, and additional governance experience, including Anti-Fraud and Risk Management, would be a plus

- Excellent leadership, communication, and management skills are expected

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Description:

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for client's customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and the internal team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.
• Any other ad-hoc duties as assigned by the supervisor

Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 10+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PgPM, PMP, Scrum master, PMI-ACP.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

Company Registration Number: 199601303W

Our client is in Manufacturing industry. They are looking for a Production Operator to assist their team for the next phase of their business. They are located in West.

Duties:

• Operate equipment and perform assembly tasks following trained procedures.
• Adhere to clean room requirements, work procedures, and company policies.
• Start up equipment according to approved procedures, ensuring maintenance compliance.
• Verify process parameters and materials before starting work.
• Maintain equipment, inspect work, and ensure materials align with Bill of Materials (BOM).
• Record information accurately and neatly in appropriate documentation.
• Monitor product quality and achieve desired output quantity.
• Maintain cleanliness and order in the production area, following GMP and 5S practices.

Requirements:

• Willing to work by rotating shift is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities

• Managing daily maintenance and management of estate matters of multiple portfolios
• Attending to queries from owners and council members.
• Chairs AGM and council meetings
• Ensure compliance with Government Authority requirements
• Applied BMSM Act

Requirements

• Degree in Property Management or equivalent
• Min 3 years of Facility &/or Property Management experience
• Good knowledge of BMSM Act & other relevant regulations
• Good negotiation and communication skills
• Possess good interpersonal & supervisory skills
• Good written skills
• Ability to work under pressure and time constraints

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Responsibilities :

- Handling the settlement of all Private Banking products, including equities, bonds, mutual funds, structured products, structured deposits and lombard loan processing etc.

-Familier with the processing of corporate action and manage custodian reconciliation .

- Open deposit account of PB clients and check related documents.

- Cover of the treasuary settlement operations.

(such as FX, MM , Derivative Products, Futures, DTCC, Clearstream Xact Bond and MAS Bills trade)

- To update and manage the customer review database and perform monthly client statements on a timely basis.

- Provide administrative support to the client action and ensure the daily operations are in compliance with the regulatory and internal requirements.

- Review and ensure operational problems are resolved promptly and satisfactorily.

Job Requirements :

- Minimum a Bachelor’s Degree in Business Administration/Banking and Finance or relevant

Discipline.

- Minimum 5 years’ experience within treasuary and PB settlement operations.

- Familiar with TAP system and SWIFT payment standard format.

- Good team player and demonstrate ability to learn fast and perform well within minimal supervision.

- Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties.

Position Title: Senior Manager, Sports and Competitions, Asia Pacific Region

Location: Singapore

Department: Asia Pacific Region

Reports to: President & Managing Director, Asia Pacific Region

Date: May 2024

This position is full time.

Organization Overview:

Special Olympics is founded on the belief that persons with intellectual disabilities learn, enjoy, and benefit from participation in year-round individual and team sports training and competition. Today, more than 6 million children and adults with intellectual disabilities participate in over 100,000 games and competitions in over 190 countries. Special Olympics International (SOI) leads this work through offices in 7 locations around the world. The Asia Pacific Regional Office is located in Singapore and is responsible for 35 countries spanning Afghanistan, South Asia, Southeast Asia, Japan and the Pacific region.

Position Summary:

As a member of staff with Special Olympics Asia Pacific, your role as Senior Manager, Sports & Competitions is to establish good quality sports programmes for people with intellectual disabilities across the Asia Pacific region through Special Olympics country programs. You will need to build a working knowledge of sports delivery as it relates to our 35 country programs and support the design and delivery of activities, events, partnerships, and projects that allow Special Olympics and disability sport to flourish in each country. The position of Senior Manager, Sports - Asia Pacific is full-time and required to pursue the 2024-2030 strategic plan with oversight of 4 distinct areas of Sports development and delivery for the Asia Pacific region:

· Multi-year Sports Development Planning

· Coach Development

· Sports Partnerships

· Competition Development and International Sports Event Readiness

The Senior Manager manages a small team of Sports Specialists to deliver this strategy, reporting directly to the President and Managing Director and working closely with various colleagues within the Asia Pacific region and across the world.

Disposition:

You must be a self-starter who is looking to stretch and develop their skills constantly. You must be willing to adopt a growth mindset and enjoy working in a fast-paced and fluid environment with people from a variety of different backgrounds. We are looking for an individual who likes a challenge and is able to work across multiple projects at once with a genuine flair for enterprise within a social/community context.

Primary Responsibilities:

Sports Capacity and Planning

· Ensure that all National Programs achieve basic standards of sports delivery across the region and progress along a consistent ongoing roadmap of improvement

· Establish a robust system of profiling and tracking the sports performance of all National Programs in the region

· Guide the gathering of sports-based data across the Region.

· Support the development of good quality governance across each Program’s sports activities through management of annual sports planning

· Develop ways of sharing best practices between Programs to support a culture of excellence and collaboration using workshops, Leadership Conferences and other events as a platform

· Manage Sports Grants to Programs – establishing an overview of awards, reporting, performance and evaluation

Coach Development

· Support the rollout of global Coach Development standards

· Support Asia Pacific country programs through the creation of tools and knowledge training sessions to improve Sports Quality in coaching standards across Special Olympics sports

· Support the design and delivery of global coach development projects supporting country programs to improve coaching standards and the athlete experience at all levels of the organization

· Support tracking, review, evaluation and feedback on the action plans.

Sports Partnerships

· Seek and work with external partners that can contribute to the delivery of Special Olympics sports activities

· Oversee the development of effective relationships between Country Programs and Sports Partners across the region

· Support the design and activation of sports partnerships across the region

Competition Management

· Build on the introduction of competition readiness standards to ensure all country programs institute protocols that put athletes and delegations in the best position to smoothly participate in any Special Olympics competitions at all levels of the movement

· Oversee the adoption of a regional competition sanctioning system

· Promote the sharing of best practices between programs to improve competition hosting capabilities across the region

· Support the development of a regional games bidding and evaluation processes

· Oversee the delivery of competition management workshops

Additional Responsibilities

· Support the continued development and engagement of the Regional Sports Input Council and the SOAP Board to strengthen sports delivery.

· Support SOI in the design of projects and activities by providing insight into regional capabilities.

· Any other duties as requested from time to time

Essential Skills & Qualifications:

· Team player ready to work within a high-pressure environment with limited resources

· Bachelor’s Degree in Sports Management or equivalent

· Proven Project and Event Management experience

· Knowledge of Grant Report writing and Administration

· Multi-stakeholder and partner stewardship experience

· Strong desire to widen sports participation for underprivileged and excluded communities

· Ability and demonstrated desire to collaborate internationally

· Fluent in speaking and writing English

· Strong skills in innovation, collaboration, problem-solving, teamwork, and vision

· Sound planning, organization, coordination skills

· Diplomacy skills and familiarity with a variety of cultures

· Excellent communications skills, both verbal and written

· Excellent ability to use MS Office applications

· Able to join meetings at hours outside of standard working hours

Desirable Qualifications:

· Master’s degree in a Sports related discipline

· 2 years of professional experience working with Special Olympics or a similar sports development organization

· Experience as volunteer in the non-profit sector

· Experience as a Special Olympics Staff Member or Volunteer

· Knowledge of Sports Development frameworks

· Experience with project management systems such as SmartSheets

· This person should have a working knowledge of the Asia Pacific region and sports delivery within it

Manage daily operation of the Customer Service Dept to fulfill customers' requirements.

Works on strategy and measures to promote and increase company sales.

Solve issues to make sure the smooth and efficient delivery of goods and services to customers.

Coordinate with internal depts to manage item stock and prices.

Train and mentor the customer service team to handle customer orders and enquiries with high service standards.

Monitor the team performance and work on improvement and team building.

Communicate with customers, vendors, and related partners in daily business operations.

Work closely with other Dept to increase company sales.

Prepare and report monthly summary of Depart performance.

To perform any other ad-hoc work duties as and when required by Management.

Job Requirement

At least 3 years of experience in a Customer Service Manager position.

Ability to define and solve problems, establish facts, analyze situations, and make decisions.

Good communication skills, interpersonal, and influencing skills.

Able to interact with and lead employees from different levels.

Hands-on mentality and can prioritize tasks effectively and efficiently.

Able to work under pressure and manage multiple tasks.

Knowledge of ERP/NAV systems is a plus.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role Summary

The Procurement Excellence Manager is a regional role responsible for developing and implementing strategies/principles/practices/tools/processes across the procurement discipline to drive global transformation and ensure the function meets its commitments to the organization. By influencing at the platform level, this position drives actions that bring about improvements which may include, but are not limited to quality, delivery, growth and margin expansion. The role holder will work closely with the Platform Supply Chain Directors/Managers as well as with Shared Service Finance to drive a Procure-to-Pay (PTP) solution for Flowserve.

Responsibilities & Requirements

• Champion cultural change across the Procurement discipline – lead with purpose, core values, and behaviours to promote and fully imbed a professional Procurement mindset within all employees across supply chain
• Together with the rest of the Procurement Excellence team, build relationships and lead with expert consultation, collaboration, and guidance, leading across platforms and functions with an enterprise mindset
• Own and deliver enterprise level programs aligned to the advancement of the procurement function, including but not limited to
  • Procurement Optimization Initiatives
  • Intercompany Procurement
  • Inventory Optimization activities
  • Site Supply Chain Maturity actions
  • Supply Chain Systems Integration
• Continuously improve productivity and efficiency of processes throughout the procurement organization
• Provide functional leadership and peer group alignment, where appropriate and needed
• Apply ethical company standards
• Develop, deploy, and govern a Procurement Continuous Improvement Program
• Deliver a world class framework to drive procurement excellence across Flowserve
• Successful deployment of new systems and processes related to Procurement
• Improvement in all Procurement related KPIs
• Other duties as assigned

Preferred Experience / Skills

• Experience in Supply Chain / Procurement oriented roles
• Experience leading a team
• Manufacturing, Aerospace, Engineering, or related business experience
• Very good command on both commercial and technical areas of Supply Chain
• Very good commercial acumen and negotiation skills
• Proficiency in Project Management
• Knowledge and good relationship of supply base in the region
• Understanding of market dynamics
• Geographically mobile for development opportunities
• Expertise with MS Outlook, Word, Excel, and PowerPoint
• Knowledge of SAP and sourcing tools like Ariba
• BS or BA Degree in relevant field and 8-10 years relevant experience

Job Description:

• Manage and responsible for all aspects related to Affiliate Program to ensure increase of number of Affiliate Merchants locally and also increase of revenue via Affiliate Program.
• Generate strategic ideas and planning to boost sales and commission of Affiliate Program. and create awareness for Partn Affiliate Program which in turn drive MASG branded products and MASG Unfranchise Business
• Source and acquire online/retail merchants to be partners of shop.com (Affiliate Program)
• Work closely with existing merchants on marketing activities/promotion/campaign to drive sales
• Work closely with new merchants and involved in supporting setup, integration, testing and digital marketing task for assigned merchants
• Manage all task and activities related to Affiliate Program department.

Skills/Education/Experience:

• Degree holder preferably in eCommerce, Marketing, Merchandising, or related field internet marketing or related discipline
• Minimum 5 years working experience in Affiliate Marketing Industry and 3 years working experience in management position
• Knowledge in Online sales and Marketing, website promotion, e-commerce marketing or affiliate marketing will be advantage
• Initiative, independent and resourceful with marketing senses and business awareness
• Excellent leadership, interpersonal and motivational skills
• Good presentation skills, service attitude and problem solving skills
• Positive thinking; establish/maintain rapport with Distributors while maintaining professionalism even under pressure and difficult situations
• Good command of written and spoken English and Mandarin in view of communication with clients/ Distributors
• Able to operate well and manage effectively in a matrix organizational structure
• Must be tech savy and proficiency in MS Office, especially in MS PowerPoint applications, etc.

Interested parties please apply with details resume includes past/current experiences, current/expected compensation package and available date. We offer competitive remuneration package to the right candidate.

Note: All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale vegetables & fruits products distributions through various channels
• 2A/2B/ Class 3 compulsory
• Preferably posses own transport. Required to travel from time to time
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours. Must work on weekends/PH. Strictly off on week days
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Good knowledge of products distributions through various wholesale and retail channels
• Ability to work well in a fast-paced environment and meet deadlines

The essential responsibilities include:

• Manage, motivate, coach, and develop the Assembly staff.
• Ensure overall adherence to safety practices.
• Review the quality of products including all incoming shipments.
• Performance manage team members, giving direction and feedback to aid good performance
• Check and verify customers' complaints
• Handle customers' product warranty & repair issues via phone calls and emails.
• Fixing and repairing minor defects of products.
• Prepare documents for customer service items to return to retail stores.
• Perform any other tasks as and when assigned

Formal Education & Certification

• Secondary Education or relevant experience

Knowledge & Experience

• Minimum 5 years of relevant experience managing a team in QC setting
  Experience in supervising different shifts
• Proven ability to effectively coach & monitor QC assistants to lead and achieve desired performance goals & objectives
• Good understanding of budgeting and resource allocation
• Experienced in and a desire to lead change and work with others to implement new practices, roles, and structures

Personal Attributes

• Ability to strategically plan for the future, combined with the ability to deliver on details
• A team leader and analytical thinker with strong administrative, decision-making, time management and organizational skills
• Good interpersonal skills – ability to work and interact with all levels of management and stakeholders
• Motivational skills and an ability to supervise and lead a team
• Positive attitude
• Strong problem-solving and conflict-resolution skills
• Ability to work effectively under pressure
• Good active listening skills
• High level of initiative and integrity

Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow.

What You’ll Do

Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will:

• Reviews portfolio regularly & project space activity

• Measure, monitor, and report cost saving and value added contributions

• Liaison between cross regional space planners, global Space Administrators, and other REF team members

• Advocate for space optimization, make space recommendation to demand and site utilization trends

• Promote the Flex Program, including recommendations based on attendance reports

• Works with sub-region Project Management to help determine scope for project moves planned to occur based on stacking plans / strategy

• Ensures planning is aligned with corporate guidelines, and that all scenarios maximize use of space

• Recommends and enforces space policies/standards, procedures and protocols

• Participate in discussions of design development packages

• Develop relationships with senior leadership within the Lines of business, to respond to needs and requests

• Assist in developing site-specific Planning Strategies and Metro Analysis with Advanced Planning

• Communicate and garner support from LOB’s regarding location, city, country strategies along with sub-region heads

• Supports all efforts to achieve corporate goals and metrics

• Provide superior customer service in all aspects of planning process

• Attends meetings associated with one or more of the following: New Real Estate acquisitions, Major renovations project, Occupancy planning, move, and restacking projects, Leasing activities, Expansion or consolidation projects

What You’ll Bring

Your enthusiasm, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:

• Three (3) to five (5) years working in a Workplace Planning role in a corporate environment

• Oracle Core Competencies: Reliability, Intellect, Quality Orientation, Communication, Customer Orientation (internal Oracle employees), Teamwork, Continuous Learning, Honesty & Integrity and Management

• Able to read and review blueprints

• AutoCAD experience

• Use of e-mail, Excel, and Word

• Very organized and detail oriented

• Great skills in verbal and written communications

• Experience in strategic planning and the ability to apply experience to unusually complex problems

• Ability to adapt in quickly changing environment

• Change Management experience

• Ability to influence and collaborate internally and externally at all organizational levels

• Ability to maximize contribution from both external and internal resources

• Knowledge of sustainable design strategies

Job Responsibilities

• Formulate and implement effective marketing strategies to maximize rental and occupancy for the assigned properties and self-storage space.
• Source, develop and establish new clientele for self-storage user through various channel including but not limited to tapping on business contact from the parent group, networking with various industry user, communities surrounding the property etc.
• Develop various business, pricing and engagement model for the various clientele, monitor take-up of self-storage space, understand clientele requirement, suggest product changes with the view to create new business line to enhance space take-up.
• Conduct market research to understand industry needs and maintain up to date market benchmarks of rental and occupancy for industrial properties and self-storage space, which will form part of the Annual Marketing Plan to be reviewed on a half yearly basis.
• Secure new tenants by identifying and showing prospective tenants and self-storage user available spaces at the approved rental rates and terms to the interests of the Company.
• Discuss renewals and expansion plans with existing tenants and self-storage user to retain occupancy with positive rental reversions.
• Source and manage leasing pipeline and to improve current conversion of leads to deals for industrial space.
• Identify and maximise all existing and potential sources of income from the assigned properties.
• Increase properties occupancy by working with real estate professions, local newspapers and other forms of media.
• Establish, maintain and strengthen business relationship with tenants and self-storage user and in turn develop deeper understanding of tenants’ and self-storage user needs, future plans and internal decision making process regarding to their space requirement.
• Assist to prepare leasing reports and other ad hoc reports required from time to time.
• Comply with both internal and regulatory guidelines and obligations of the Company.
• Assist in preparation of feasibility studies, negotiation with prospect on commercial term and preparation of necessary agreements.
• Any ad-hoc tasks that may be assigned from time to time

Job Requirements

• Degree in Real Estate/ Property Management/ Business Management/ Marketing or equivalent.
• Possess minimum 8 years of related working experience.
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders
• Adaptable, able to multi-task and work well independently and in a team.
• Strong leadership, team management, and team-building skills.
• Ability to work independently, prioritise tasks, and meet deadlines.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23691

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

JOB DESCRIPTION

The Operations Manager leads a team of Administrative Support and Logistics staff and ensures that the daily operations of the company are carried out smoothly.

JOB RESPONSIBILITIES

· Manage a team of 4 staff to handle the functions of Administrative support, Logistics, Human Resource & Procurement

· Assist in the implementation of all environment, health and safety programs of the company, in the capacity of EHS representative

· Ensure compliance to the Personal Data Protection Act, in the role of Data Protection Officer

ADMIN

· Monitor submission of invoices and ensure that high value invoices are submitted in time for payment

· Assist in payment collection of overdue invoices

· Maintain an effective To Do List system and to keep it updated at all times

· Ordering of stationery and printing of office & marketing collaterals

· Weekly check of SAP system to ensure there are no mistakes in entries made by staff

· Safe keeping of company cheques and cash

· Checking of mailbox and posting of mails

MANAGERIAL

· Work closely with the Managing Director to set and/or implement policies, procedures and systems and to follow through the implementation

· Communicate all operating policies and/or issues at company meetings

· Research alternate methods of productivity, efficiency & continuous improvement

· Submit reports and updates to the Managing Director

· Check quotations prepared by team and authorise high value quotations up to a value of SGD 10,000

· Review and approve tender documents up to a value of SGD 50,000

· Signing of Quotation acceptance for purchase of services or miscellaneous items up to a value of SGD 1,000

· Prepare and sign Decontamination certificates for return of Blood Chemistry analyser to factory

LOGISTICS

· Oversee the day to day deliveries of goods done by the delivery man to the various customers and step in if any issues arise

· Oversee the running of the warehouse and store operations

· Follow the quality procedures and standards with respect to GDPMDS, ISO 9001 & ISO 14001

· Supervise the Goods receipts from Suppliers

SALES & SERVICE SUPPORT

· Overall responsibility for company LinkedIn page including developing and posting content and ensuring identified objectives are met.

· Maintain good relationship with sub-distributor in Indonesia

· Serve as primary point of contact when there are escalated customer issues related to goods quality, customer service and mishaps.

· Communicate customer issues with the team and devise ways of improving the customer experience, including resolving problems and complaints

Requirements

• Min NITEC / Diploma / Degree in any courses
• Min 6 years of experience of office operation / secretary / admin expreience
• Experience in healthcare / Medical device / pharma industry is preferred

Basic salary range: $5K to $6K

Medical Device industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Assist in the daily operations of government buildings.
• Plan and supervise the on-site contractors in carrying out maintenance works accordance with contract requirements..
• Carry out regular inspection to the facilities and ensure in good working condition.
• Good in interpersonal and communicate skills.

EA Licence No. 16C7962

GESS is looking to recruit an Assistant Finance Manager to support the Director of Finance in all areas relating to finance AR and GL functions, project, financial reporting, management analysis and consolidation.

Job Purpose

• Assist and report to Director of Finance in all areas relating to finance operation, project, financial reporting, management analysis, consolidation and all treasury related matters.
• Work with team members and stake holders to compile data /information for variance / trend analysis, conduct market research, and consolidate analysis to support decision making.
• Prepare/review materials, input, analysis, reports and presentations for senior management meetings, board meetings, parents’ townhall and other purposes.
• Assist in designing, communicating and implementing new finance / procurement templates and forms to promote the digitalization of internal process wherever required.
• Ensure smooth AP functions by overseeing the AP team to collate, verify and process payments and staff reimbursement within the internal timeframes.
• Streamline AR functions by participating in AR projects, such as formulating new AR related policies, GST migration project and other AR related process.
• Supervise/ carry out the month end and year end closing process, review / prepare journal entries, bank reconciliation and monthly schedules.
• Be the key liaison person for all the school fund raising events, monitor internal approval process, the incoming and the disbursement of donations and keep comprehensive records.
• Prepare and update cash flow forecast, monitor cash positions and manage all bank and investment related matters, such as changes in authorised bank signatories, FD placement/renewal, purchase / disposal of ST investments, repayments/drawdown/ rollover of bank loans, etc.
• Ensure compliance of budget control by preparing/reviewing/monitoring budget vs actual reports, communicating and highlighting issues to all budget holders.
• Ensure compliance with all internal policies and SOPs in the allocated job functions.
• To be actively involved in the change process of School, including but not limited to the reviewing, streamlining, standardizing, and implementing internal controls and processes by achieving a risk vis-à-vis efficiency balanced approach.
• To be part of the project leadership in the assigned IT related projects for Finance/Procurement team to assist system improvement, data migration exercise and implement new process and controls in the new IT system.
• Update knowledge and expertise of changing statutory requirements, accounting standards, tax laws and charity regulations to determine the implications of such changes to financial / management reporting and internal process.
• Communicate effectively with both internal and external parties, keep complete record of meeting discussions and follow up the outstanding matters closely.

Budget, Forecast, Board Reporting and financial analysis projects

• Assist Director of Finance to consolidate the budget/forecast inputs from all budget holders, prepare consolidated budget/forecast and analysis of the entire school for review and decision making by management.
• Prepare / monitor budget vs actual reports, communicate and highlight issues to all budget holders whenever necessary.
• Carry out monthly or quarterly forecast by collating and analysing latest information such as enrolments status, budget spending plan of key stake holders, financing arrangements etc.
• Assist in all projects relating to strategic planning of the school by collating and analysing relevant data and preparing reports in a professional manner.
• Carry out market research of other international schools both in Singapore and overseas, prepare market data analysis and comparison with the school.
• Assist Director of Finance to collate all relevant information and prepare/review presentations for AGM, EGM, monthly Board Meetings, Parents Townhall and other Senior Management meetings.
• Carry out management and financial analysis for school programs, such as breakeven analysis of miscellaneous fees vs associated costs, school events/trips, holiday camps, etc.
• Provide financial information for all statutory reporting, including but not limited to reports to Statistic bureau, Charity Council, CPE, German Government agencies, etc.

Finance Operation

• Update and monitor finance team calendars by incorporating critical timelines throughout each academic year, such as month end closing, year-end closing and audit, annual AGM, EGM, annual statutory filings, etc.
• In charge of all fund-raising activities by coordinating with relevant departments to collect funds, monitor disbursement of donations and keep proper accounting records.
• Update financial reports for fund raising events, CARE Committee, Student and Parents Committees
• Assist Director of Finance to implement and monitor new policies and procedures in finance operation
• Be a main partner for system migration and a main driver of stream- lining operation process

Internal Controls, Policies and Standard Operational Procedures

• Be a partner with Director of Finance to streamline internal process and design new policies and procedures
• Involve and coordinate the assigned pipeline projects, analyse the impacts of current process and propose constructive and feasible improvements and solutions
• Prepare the assigned new policies and procedures with professional quality of best industry practice and compliance with rules and regulations of the school and the governments.
• Coordinate discussions and meetings with relevant team members, keep proper record of meeting discussions and track project progress.
• Prepare presentations for briefing of new policies/ SOPs to the school management, stake holders and staff (wherever applicable)
• Closely monitor the progress of each assigned project and ensure the tasks are completed within the agreed timelines.
• Other ad-hoc projects/ tasks to be assigned

Treasury Functions

• In charge of all treasury related functions of finance team.
• Coordinate with banks, financial institutions and payment gateway service providers for all bank related matters.
• Ensure the formalities for bank account open/ closures, implementation of new payment gateways and migration of payment portals etc. are done properly.
• Coordinate and ensure all formalities for changes in authorized signatories are prepared properly according to the signing mandate approved by BOG.
• Monitor and ensure the formalities for renewals/withdrawal/payment of Bank Loan/Hedging/FD are carried out within timeframe.
• Oversee and arrange approvals for purchase, disposal and tracking of investment in financial assets.
• Ensure weekly and monthly treasury report are updated correctly within timeline.
• Prepare monthly cash flow forecast with accuracy within the required timeline.
• Ensure the usage of Corporate Card are in line with school policy.
• Monitor bank balances, propose bank transfers, FD renewal / maturity whenever necessary.
• Oversees the entire cash transactions and controls of school, including but not limited to petty cash, donations, kiosk machines, school shop cash collections, etc.
• Other tasks, duties or projects as assigned from time to time.

Account Payables

• Lead the AP team to receive, match, verify and record supplier invoices (both PO and Non PO) in the accounting system.
• Review and ensure the invoices are captured in the correct GL account codes.
• Verify and ensure all the purchased items have followed the internal procurement SOPs and DOA authorization limits; communicate and resolve any discrepancies or exceptions with stakeholders.
• Ensure payment batch is processed at least once a week promptly before the payment due dates of suppliers.
• Identify, communicate and resolve all staff claim issues and reinforce school internal policies.
• Streamline payment process within the entire school and propose feasible solutions to Director of Finance.
• Prepare new policies, SOPs and new forms for management review and approval.
• Reinforce school policies by identifying abnormalities and communicating. rectifications with relevant stakeholders.
• Monitor the actual utilization of budget for all payments, prepare monthly report of actual vs budget for all budget holders and communicate issues whenever necessary.
• Other tasks, duties or projects as assigned by Head of Finance from time to time.

GL, AR, FA functions and annual audit

• Supervise/prepare GL closing and ensure month-end, year-end closings and annual audit tasks are completed within timelines.
• Liaise with external auditor for all audit related tasks, including but not limited to audit planning, year-end closing timeline, preparation of audit schedules, follow up audit issues and prepare draft financial statement.
• In charge of month end closing, prepare/ review journals, Debit Note, Credit Note, bank reconciliations and monthly schedules.
• Coordinate with relevant team members to follow up the open items identified in the monthly schedule.
• Supervise FA functions by ensuring FA transactions are correctly recorded in accounting system.
• Conduct reasonableness test for revenue recognition, AR provision and other AR related adjustments.
• Involve in AR related pipeline projects by assisting to draft new policies and procedures.

All tax related matters

• Prepare/review quarterly GST filing calculation and reconciliation.
• Review withholding tax calculation and provide technical advice / support to AP officer.
• Assist to establish the control process for all tax compliance aspects.
• Communicate with IRAS, internal and external parties for tax related matters.
• Perform tax filings on IRAS websites.
• Assist to follow up, communicate and resolve tax matters with IRAS.
• Identity potential tax risks proactively and propose solutions.

GESS Fund

• Lead / conduct month end and year end closing for GESS Fund (a legal entity)
• Prepare/ Review monthly P&L and B/S schedules for management review and approval
• Facilitate and arrange the year end audit, prepare all documents/schedules required by auditor
• Involve in the daily operation of GESS Fund and oversees the financial related matters

IT and other ad-hoc projects and tasks

• Involve in the assigned IT related projects for Finance and Procurement Team.
• Be a key member of the leadership team in the new system implementation project, data cleaning and data migration exercises from time to time.
• Implement new process and policies in new systems if required.
• Design new forms for internal application/approval and other reports using excel, JotForm, Microsoft Form and any other applicable software.
• Other tasks, duties or projects as assigned by Director of Finance from time to time.

Knowledge and Experience

• Bachelor/ Master’s Degree in Accounting, Finance or other equivalents, or professional degrees (e.g. ACCA)
• Hands-on experience in all areas of finance operation, GL, AR, AP, FA and treasury function for at least 8 years
• Good knowledge and hands-on experience of financial planning and analysis, budgeting, forecast, strategic planning and board reporting
• Full hands-on experience in handling both external and internal audit
• Being IT tech savvy in learning new systems and designing new templates using IT tools
• Good knowledge of Financial Reporting Standards of Singapore and Charity Accounting Standard
• Excellent knowledge and experience in designing internal controls, policies, and standard operating procedures is highly desired
• Prior Big 4 CPA firm experience and familiar with Charity Acts and other charity regulations in Singapore would be an added advantage
• Experience in leading a small team with 3-4 members

Technical and Soft Skills

• Highly proficient and advanced level in Microsoft Excel, Word and Power Point
• Have proven skills in using scenario/pivot table/macro and other advanced functions in Microsoft Excel
• Highly experienced in designing Power Point slides, presenting numbers and storytelling in a professional and creative manner
• Hands-on experience in BI, Tableau, other data analysis software and hands on experience in constructing financial modelling are added advantages
• Excellent communication skills in liaising with various internal and external stakeholders
• A stress-taker with high level of tolerance, patience, and proactive mindset in resolving issues across internal and external department
• Willing to be flexible for longer working hours (may include ad-hoc weekends) during peak seasons
• Embrace “student focus” culture and have “customer service” mindset to promote professional services to the community
• Passionate to achieve continuous improvement and willing to go beyond comfort zones
• Able to adapt fast to the changing environment and be “flexible” in possible areas while maintaining professional codes of conducts
• A matured team player with a spirit of sharing and willing to help others
• Being highly self- motivated, self-driven and proactive to resolve issues
• Able to adjust quickly in the changing environment and embrace on-going changes
• Flexible to take on additional tasks or changes in work scopes when required

JOB SCOPE

The Hotel Customer Service Officer will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.

JOB RESPONSIBILITIES

1. Responsible to attend, serve and assist the guests in their enquires and/or services needed in checking in and checking out.

2. Provide excellent guest and or customer serivce to ensure that the guests/customers needs and wants are attended.

3. Escort guests to their allocated guests rooms and show them the amenities in the rooms.

4. Assist in carrying their luggages and/or hand-carried luggages to their rooms and/or to the lobby areas for checking out.

5. Good interpersonal communication skills is needed to be able to listen and resolve problems and/or enquiries put forth by the guests/customers.

JOB REQUIREMENTS

1. Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.

2. Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and retail industries.

3. Possess excellent communication skills and able to build up

Job Highlights

• Walking distance from Tanjong Pagar MRT
• Working hours: Monday - Friday 9 am - 6 pm
• Salary range: $4000 - $6000 (Depending on experience)

Responsibilities

• Champion the implementation and monitoring of Health, Safety, Security, Environment, and Quality Assurance (HSEQA) policies to ensure compliance in the operation of fleet vessels. Provide timely reports to the Corporate Compliance Manager (CCM) and Designated Person Ashore (DPA) on any non-compliance issues regarding environmental measures and marine protection requirements.

• Collaborate with the Director of HR & Crew to oversee the comprehensive HR infrastructure and assets of the Executive Group. Coordinate with team leaders to maintain and optimize all assets in alignment with legal and regulatory standards.

• Engage with HR teams and Department Heads across the organization to enhance the delivery of HR functions and services.

• Support the Director of HR & Crew in managing the Human Resource Management of shore staff for the ESM Group. Develop and implement HR strategies, including defining departmental responsibilities, recruitment, training, records management, succession planning, employee relations, and retention efforts.

• Collaborate with Department Heads to assess training needs for all roles and devise plans for compliance and performance enhancement.

• Aid the Director of HR & Crew in formulating and monitoring HR budgets covering key areas such as Manpower Planning, Recruitment, Training, Events, Travel, and Employee Welfare.

• Ensure adherence to statutory requirements across all offices under the guidance of the Director of HR.

• Foster a performance-driven culture by conducting evaluations in line with company policy. Review and recommend annual adjustments to awards, wage structures, and welfare benefits.

• Support the Director of HR & Crew in implementing and monitoring Health, Safety, and Environment (HSE) policies across the ESM Group of companies to maintain regulatory compliance and operational excellence.

Requirements

• Minimally a Diploma or Degree – Preferably in Human Resource
• At least 4 or 5 years of relevant experience in Human Resource
• Good administrative, planning and implementation skills
• Good English writing skills
• Computer literacy is a must

Embark on a Rewarding Career Journey with Us! Apply now and be part of a dynamic team that values your growth and contributions to our success.

☑ AWS + Performance Bonus
☑ Career Progression

☑ Island Wide Free Transport

Job Description

• Responsible for production plant safety, quality, processes & performance.
• Ensure compliance of management system requirements and certification (Eg. ISO 14001).
• Follow up on audit findings and complaints, as well as responsible for preventive and corrective measures.

Job Requirements:

• At least a diploma or related certifications.
• At least 4 years of related working experience.
• Good communication skills and leadership experience.

To apply, please click the APPLY NOW button or email your detailed CV in MS Word format to [email protected] with the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.
David Loh Puay Hwee
EA License | 14C7092
EA Registration Number | R1766892

Work Responsibilities

* Greet customer and good persona skill

* Assist customer in purchases and make recommendations, if necessary

* Maintain a clean , organized , and comfortable

* Be attentive to customers , provideing answer to question

* Keeping up to date with special pronotion

* Receive , stock and maintain inventories

* Restock low stock merchandise and ensure products are properly displayed at all times

* Assist with inventory counts and placement of new products

* Report discrepancies and problems

* Handle customers complaints

Requirements

* Secondary education / A level or higher qualification

* Good communoication and strong interpersonal skill

* Good team player

* Service oriented and excellent service attitude

* Work with passion, zest, energy and professionalism

* Training will be provided

Introduction

We’re looking for a Junior Customer Service and Sales Assistant to be part of our core team to

• expand our geographical coverage and delivery of products and solutions to customers.
• Expand, manage and develop our channel partners (such as resellers or distributors).

Job Description

• Meet and exceed daily, weekly and monthly targets by closing sales via meeting, phone and email
• Generate leads
• Manage and grow new channel partners/customers
• Build excellent external and internal relationships over the telephone
• Establish and maintain excellent relationship with customers
• Understand customer requirements and issues
• Scout and bid for projects in IT industry and other related industries
• Support administration such as quotations and paperwork
• Perform any other reasonable tasks in accordance with instructions as may be requested by management.

Qualifications Requirements

• Minimum Nitec

Experience Requirements

• Preferably 2 years proven track record in sales
• Proven cold calling and sales track record
• Preferably with experience in sales
• Relevant sales support/customer service experience and strong understanding of sales proposition
• Fresh graduates are welcome

Other Requirements

• Committed and self-driven, with excellent listening and communication skills
• Must be result driven and aggressive to hit sales targets and goals
• Able to multi-task and work in a highly dynamic environment
• Independent and a good team player
• Able to be logical
• Able to react coolly under stress
• Good time management
• Training will be provided
• Returning mothers and fathers are welcome

Renumeration

• Up to $2,800 per month (depending on experience and track record)
• Medical benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Friday only when required (flexible work arrangements with option to work from home or off site)

We look forward to your application.

(Please note that only shortlisted candidates will be notified.)

Performing Artiste Manager Duties

• Negotiating contracts for local and foreign performing artists.
• Scheduling performance events, promotional appearances, programs, etc.
• Advocating for an artist's mental and physical health as needed.
• Handling interpersonal conflicts between artists, such as band members.
• Enforcing the terms of a contract.
• To arrange the training such as new songs and dances.

Requirements

An artist manager must be an expert on the ins and outs of the music business. Good artist managers do everything they can to make their clients successful. They possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Artist managers must be friendly, independent, aggressive, and has the ability to work as part of a team.

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL,FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

Job ID: RW5V7R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Description
• 8-10 Yrs of experience in Operations transformation role preferably with Transfer Agency domain
• Experience of working on Target Operating Model , New platform Implementation
• Welcome candidates with Middle Office Ops transformation in Capital Markets / Securities services (If Transfer Agency experience not there)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241