Total 79,588 customer experience manager job vacancies in Singapore

• Assist and support Senior Sales Team with strategizing and maximizing sales
• Assist in overseeing & ensuring overall smooth operations of renovation progress, and guide junior sales personnel.
• Handle Enquires and respond to customer feedback.
• Support the after-sales processes for matters pertaining to Job Order Forms, receipt of payments and project handover.
• Setting a good example of performance and product knowledge to the sales associates.
• Develop marketing strategies to bring more revenue to the store.
• Must able to bilingual in English and Mandarin to communicate with supplier and clients.
• Good interpersonal and communication skill, Passionate in Interior Design.
• Good knowledge on space planning and interior design.

Responsibilities:
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
Maintain project timelines to ensure tasks are accomplished effectively
Develop, implement, and maintain budgetary and resource allocation plans
Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications:
Proven success in a managerial role
Strong decision-making ability
Excellent communication, collaboration, and delegation skills
Proven ability to develop and achieve financial plans
Ability to motivate and lead employees, and hold them accountable
Strong working knowledge of operational procedures

Preferred skills and qualifications:
Experience in conducting performance evaluations
Working knowledge of human-resources processes

At BELMONT 48, we’re on a mission to redefine the consumer goods industry, bringing innovative solutions and exceptional value to our customers. As a growing company with an ambitious vision, we’re looking for a passionate, experienced, and forward-thinking General Manager to lead and scale our operations in Singapore. This role is key to our long-term growth strategy, and we need someone who can hit the ground running, inspire our teams, and drive our business forward.

As our General Manager, you’ll be at the heart of everything we do. You will take full ownership of the day-to-day running of the business, working closely with our CEO and senior leadership team to drive strategic initiatives and ensure we continue to stay ahead of the curve. The ideal candidate will be someone with a strong business mindset, leadership experience, and a genuine passion for building teams and growing businesses.

We’re looking for a leader who thrives in a fast-paced environment and loves a challenge. If you’re excited about the opportunity to shape the future of a rapidly evolving company, we’d love to hear from you.

In this role, you will:

-Drive the company’s overall strategic direction and ensure alignment with both short- and long-term goals. You’ll play an instrumental role in setting and executing business initiatives that foster growth and innovation.

-Oversee day-to-day operations, ensuring all departments are running efficiently and effectively. You’ll manage a diverse team, keeping things running smoothly and implementing improvements where needed.

-Manage the financial health of the business, including budgeting, forecasting, and ensuring profitability. You’ll be instrumental in managing resources and making data-driven decisions that impact the company’s bottom line.

-Lead a talented and motivated team, inspiring a culture of excellence, collaboration, and accountability. You’ll oversee talent development, performance management, and help build a high-performing team that’s set up for success.

-Cultivate strong relationships with key clients, partners, and stakeholders, positioning the company as a leader in the market. You’ll also represent the company at external events and build a network that opens new opportunities.

-Ensure that we stay compliant with all relevant regulations, with a focus on risk management and operational integrity. You’ll make sure the company’s interests are protected and that we operate with transparency and accountability.

-Regularly report on business performance and strategic initiatives to the leadership team, keeping everyone aligned and focused on key priorities. You’ll be the go-to person for performance insights and business updates.

To succeed in this role, you’ll need:

-A proven track record (8-10 years) in a senior management role, preferably as a General Manager or similar position. Experience in the consumer goods or a related industry is highly desirable.

-Strong leadership experience, with the ability to motivate teams, foster a collaborative culture, and manage through change.

-A deep understanding of global business operations, financial management, and strategy, with the ability to make tough decisions and drive results.

-Excellent communication and interpersonal skills, capable of building relationships with people at all levels—internally and externally.

-A hands-on, results-oriented approach with a passion for innovation and continuous improvement.

-A degree in Business, Management, or a related field is preferred. However, relevant management and industry experience is the most important.

Why join BELMONT?

Make an Impact – You’ll have the opportunity to shape the direction of a rapidly growing business and be part of something exciting.

Leadership – Lead a talented team and work alongside experienced professionals who are passionate about what they do.

Career Growth – We’re committed to helping our people grow. There’s plenty of opportunity for professional development and career progression.

Competitive Compensation – In addition to an attractive salary package, we offer performance-based incentives and a range of benefits to ensure you’re well taken care of.

If you’re ready to take on a leadership role and make a meaningful impact, we’d love to hear from you. Apply today with your resume and a cover letter telling us why you’re the perfect fit for this role. Let’s build something great together.

Job Description:

• Supervise and lead the construction team to lay down construction milestone.

• Manage construction activities, ensuring timely and smooth progress of the operations.

• Responsible for implementing the work plan and attending project meetings

• Resolve design site problems encountered during the construction period.

• Producing site progress report to management.

• Monitor and ensure subcontractors comply with specified requirements.

• Identify and comply with all applicable statutory/ regulatory requirements related to project.

• Coordination and sequencing of works of different subcontractors.

• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks.

• Respond swiftly to work delays, emergencies and other problems.

• Clear communication to external parties including client, subcontractors, consultant, vendor etc on project needs, requirements and schedule by means of daily construction oversight.

Job Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

• At least 10 Years of working experience in the related field is required for this position.

• Preferrable 10 years of project management experience in the high rise projects and mixed development in building projects

• Required Skill(s): leadership, technical, planning, coordination, multi-task

• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors such as Engineering Services, Nuclear, Operations & Maintenance and Capital.

News and information are available here or follow us on LinkedIn.

Our teams are proud to deliver on some of the most prestigious projects across the world. It's thanks to our talented people and their diverse thinking, expertise and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.

Job Responsibilities

• Prepare and evaluate estimates and cost plans.
• Prepare standard documentation – reports, valuations, letters, financial reports.
• Prepare and evaluate tender documents as required.
• Analyse tenders and prepare tender reports at all stages of procurement.
• Prepare valuations and cost reports; re-measure as necessary and adjust variations.
• Assist in the settlement of construction disputes/loss and expense claims.
• Prepare and agree final accounts.

Requirements

• 3-8 years’ experience in quantity survey or cost management.
• Possess a relevant Bachelor’s Degree.
• Preferably have experience working in the industrial projects or data centre projects.
• Good communication skill
• Able to work independently and possess good interpersonal skills.

What We Can Offer You
- Varied, interesting and meaningful work
- A hybrid working environment with flexibility and great opportunities
- Opportunities for training and, as the team grows, career progression or sideways moves.
- An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?
We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs
To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.

Additional Information
We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

The Transport Operations Manager will oversee the fleet operations and ensure safe, timely, and efficient delivery of processed meats to customers. This role involves managing the logistics team, optimizing fleet performance, and enforcing compliance with safety and regulatory standards. The ideal candidate has extensive experience in transportation management, strong leadership skills, and a deep understanding of the meat processing industry's logistics requirements.

Key Responsibilities

Fleet Management:

• Oversee a fleet of 24-foot, 14-foot, and 10-foot lorries dedicated to transporting fresh meats.
• Ensure all vehicles are in optimal working condition through regular maintenance schedules and inspections.
• Implement and manage preventive maintenance programs to minimize downtime and accidents.
  Coordinate repairs and maintenance schedules with service providers to avoid delivery disruptions.

Delivery Operations

• Plan, manage, and execute daily transport schedules to ensure timely and safe delivery of processed meats to customers.
• Monitor route efficiency and optimize delivery schedules to reduce fuel costs and improve service times.
• Maintain close communication with dispatchers and drivers to address any issues or delays in real time.

Compliance and Safety

• Enforce safety regulations and compliance with Workplace Safety and Health (WSH) and Occupational Safety and Health (OSH) standards.
• Conduct regular safety briefings and training on defensive driving and road safety for drivers.
• Ensure drivers follow standard operating procedures, especially regarding the handling and transport of temperature-sensitive products.
• Manage accident investigations, incident reporting, and corrective actions in case of road mishaps or equipment failures.
  

Team Leadership and Development

• Lead a team of drivers, logistics coordinators, and support staff; provide regular feedback and coaching.
• Conduct performance evaluations, set clear goals, and promote a culture of continuous improvement.
• Facilitate training sessions for defensive driving, vehicle maintenance, and customer service.
• Address any behavioral or disciplinary issues, ensuring all team members adhere to company policies and uphold professional conduct.
  

Inventory and Documentation Management

• Oversee loading and unloading procedures to ensure accuracy in order fulfillment.
• Ensure that all transport documents, including delivery notes, invoices, and vehicle logs, are accurately maintained.
• Track fuel consumption and maintenance expenses, providing reports to upper management for budget forecasting.
  

Customer Service and Coordination

• Serve as the primary point of contact for any transport-related issues with customers.
  Ensure customers are informed of delivery schedules, delays, or changes.
• Work closely with the warehousing and processing teams to maintain product quality throughout the transport phase.
  

Qualifications

• Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Relevant experience may substitute for formal education.
• Experience: At least 5-7 years in transportation or logistics management, preferably in the food or meat processing industry.
• Licenses: Class 3 or 4 driving license is an advantage.

Skills and Competencies

• Logistics and Fleet Management: Proven expertise in managing fleets, optimizing routes, and reducing transportation costs.
• Leadership: Strong team management and communication skills with the ability to inspire, motivate, and hold the team accountable.
• Safety Compliance: Deep understanding of safety standards, including WSH and OSH regulations, and experience implementing safety initiatives.
• Problem-Solving: Ability to analyze logistical challenges and implement solutions quickly and effectively.
• Customer Service Orientation: Ability to manage client relationships with a focus on timely, reliable service.
• Attention to Detail: Meticulous in maintaining records and handling transport documentation.

Work Environment and Schedule

• Location: Primarily based in the main office, with frequent site visits to warehouse facilities and on the road to oversee operations.
• Working Hours: Standard office hours with flexibility for on-call duties during weekends or after hours to address urgent transport issues.

Benefits

• Competitive salary with performance-based incentives.
• Medical and insurance benefits.
• Opportunities for career advancement and training in transportation and logistics management.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

The Role

• Oversee daily clinic operations
• Perform clerical and administrative duties at the clinic – including registration of patients, dispensing of medications, payment settlement
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Clearly communicate ad-hoc administrative duties to clinic assistants, providing necessary training or resources as needed.
• Establish efficient channels for communication and collaboration between clinic assistants and doctors for smooth task completion
• Any other duties as may be assigned
• Able to do shift work on evenings and weekends

The Person

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Passion for working in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Key Responsibilities:

Plan, execute and manage all phases of accounting and business-related research and thought leadership projects congruent with the Institute's strategy. This includes:

• Generate research themes or topics. Regular horizon scanning to identify global, regional and local industry and business trends of relevance to the accountancy profession.
• Develop and roll out research proposals that would enhance the Institute’s thought leadership and advocacy position.
• Collaborate with relevant partners, industry stakeholders, and/or government agencies to drive research projects and agendas that are relevant and of interest to the accounting profession.
• Ensure timely delivery of high-quality research outputs that are produced within budget allocation.
• Identify appropriate research approaches, including prepare survey questionnaires, focus group discussion questions, interview questions, etc.
• Collect, analyse and interpret data and results.
• Present research results and write reports for publication.
• Work closely with the Communications Department to effectively publicise the research outputs via available media and communications platforms.
• Produce commentaries for CA Lab on emerging business trends and developments that impact the profession.
• Carry out any other ad-hoc assignments assigned by the immediate supervisor.

Requirements:

• Bachelor’s degree in Accountancy, Business, Finance, Economics or Political Science.
• At least 5 years of relevant experience in research-related work.
• Keen interest in latest business trends and developments. Curious and always on the lookout for areas/topics that interest the accountancy and business community.
• Strong analytical and critical thinking skills, with the ability to grasp issues and acquire knowledge in new domains.
• Analyse multiple sources of information and data to derive insights for research purposes and to write reports and commentaries.
• Excellent writing, communication and interpersonal skills. The ability to facilitate group discussions will be an added advantage.
• Highly motivated, able to work independently and multi-task in a dynamic environment.
• Team player with excellent organisational skills and attention to detail.
• Strong knowledge of MS Excel, including pivot tables, v-lookup, etc. Familiar with survey tools such as SurveyMonkey.

• Achieve annual sales growth targets by designing and implementing strong growth plans.
• Lead actively in the development of key accounts and major projects to secure wins together with team members. Expand Singapore market share within targeted market segments, identifying new product applications, adding new customers and winning over competitive accounts.
• Lead in continuous improvement of internal sales processes to raise productivity of the sales team with CRM and partnerships with customer service & operations teams to provide a high level of customer service to our accounts.

Requirement

• A minimum of 5 years’ experience in sales/business development and familiar with cooling systems/HVAC for data centers.
• Strong sales hunting personality, driven and a self-starter.
• Strong time management skills, able to multitask and work effectively under tight timelines.
• Strategic thinker with a strong understanding of customer behaviours, competitor analysis and market trends.
• Proven track record in achieving sales targets and business development.
• Good interpersonal and strong communication skills.
• Able to work both independently as well as is a team player.

Using advanced financial analyses and modelling to simulate economic scenarios and determine the present and future financial condition of the company.

Researching and reporting on factors that influence the company’s performance and analysing and predicting market trends.

Developing financial management strategies to reduce financial risk, providing relevant recommendations to maximise profits and assisting executives in decision making.

Monitoring reporting systems, preparing accurate financial reports and statements, interpreting data, preparing and publishing all financial documents and ensuring adherence to industry regulations.

Managing accounting, budget, cash flow and reviewing cost-reduction strategies

Developing long-term and strategic business plans and organising new funding strategies.

Developing external relationships with auditors, solicitors, bankers and other statutory organisations.

Requirement

• A Diploma in finance/accounting or related field
• 2-3 years experience in account job

[Job ID: 764112]

Responsibilities:

• Received and processed sales orders using the SAP system, providing acknowledgments with estimated delivery dates based on standard timeframe.
• Processed purchase orders to vendors.
• Collaborated with various internal and external parties to ensure timely production and shipment.
• Managed order backlogs and coordinated with the sales team regarding any delivery or production issues.

Requirements:

• 7 - 10 years of experience in Customer Service/ Sales coordinating.
• Proficient in speaking Mandarin to coordinate with Chinese clients.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Benefits:

• UP to $2200
• Shift (44hours/week, including weekends)
• East

Job Scope:

1. Handling Check In duties.
- Check and ensure that flight tickets and travel documents are valid for flight
- Weigh and tag passengers luggage.
- Processing and issuing of boarding pass.
- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.

2. Departure boarding gate
- Ensure boarding pass information is accurate and passengers name on passport tally with boarding pass for departure flight
- Crowd control
- Assisting passengers with special needs

3. Meet and greet
- Meeting and greeting passengers and assist them with connecting flights
- Providing arrival/flight connection information to passengers
- Assisting passengers with special needs

4. Transfer counter
- Check and ensure flight tickets and travel documents are valid for flight
- Process and issue boarding passes
- Ensure that passengers luggage is sent to connecting flight

5. Other miscellaneous duties when assigned

Perform check in counter duties

Job Requirements:

• Strong teamwork and independent work capabilities.
• Excellent verbal and written communication skills.
• Effective problem-solving abilities.
• Good interpersonal skills for customer interactions.
• Proficient in fast and accurate computer skills.
• Self-driven and resourceful.
• Customer-oriented with a strong focus on customer satisfaction.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Job Responsibilities

• Deliver exceptional customer service while promoting Singapore.
• Share expertise on Singapore attractions, prepaid SIM cards, travel options, and airline ticketing.
• Proactively approach and respond to customer inquiries.
• Maintain accurate stock inventory and arrange replenishments when necessary.
• Assist with booking or transportation arrangements, if needed.

Job Requirements

• GCE ‘N’ Level and above
• Minimum 1 year of working experience
• Able to commit in shift work including overnight shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Kallng Sector
• Answer questions promptly and accurately via email.
• Assist retailers during market trials and ensure smooth execution.
• Work closely with team members and other departments on tasks like User Acceptance Testing (UAT).
• Analyze situations and provide effective solutions.
• Handle any tasks assigned by the supervisor.
• Manage specific exception-related duties as required

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

• Position : Customer Service Coordinator (Electrical/Electronics) - Up to $3,500 + AWS
• Location : West - Pioneer
• Working hours : Monday to Friday | 8.15am to 5.30pm
• Salary (commensurate with experience) : Up to $3,500 + AWS + 12 - 18 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Engineering/Lift Specialist

Main Responsibilities:

• Support daily operations activities in customers servicing
• Receive service request calls from lift companies
• Scheduling of daily service jobs for technician
• Doing quotations and preparing invoices to customers
• Other Ad-hoc tasks assigned by Supervisor

Requirements:

• Minimum of or O’ Level with at least one year of working experience.
• Proficiency in Microsoft Words & Excel.
• Bilingual in English and Mandarin to liaise with clients who can only speak mandarin.

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Basic $2000 to $2400
• AWS + Bonus + Increment
• Monday to Friday, office hours(need to work ot)
• Location: West (Transport provided at Jurong East or Lakeside MRT)
  

Job Responsibilities:

• Process customer orders accurately and promptly
• Submit reports according to established schedules
• Communicate closely with customers to resolve order or shipment issues
• Conduct initial cycle counts as scheduled and maintain accurate records

Job Requirements:

• Minimum Diploma in related fields.
• 2 years of relevant experience in logistics industry.
• Able to support OT.
• Singaporean only
  

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Key Responsibilities

• Liaise with stakeholders for Customer Code Creation for new customers
• Responsible for customer master setup in SAP for new customers to enable billing
• Do monthly verification for master setups in SAP
• Generate draft billings in accordance to billing cycle
• Perform reconciliation between Order Management System and SAP for billing accuracy
• Perform ad-hoc billings when required
• Support the manager in processing of Credit Note
• Responsible for uploading invoices into respective billing portals
• Support in billing dispute verification
• Pull reports from various systems for some basic report preparation.
• Perform SAP GI GR transaction, training will be provided.
• Other operational duties as assigned by reporting officer

Requirements

• Degree or Diploma in Supply Chain & Logistics with minimum 3 years of working experience in a warehouse environment.
• Proficient in Microsoft Excel, Words and PowerPoint.
• Independent and team player with good problem-solving
• Interpersonal and communication skills.
• Meticulous
• Knowledge in SAP, ERP and/or WMS will be advantage.

Please include the following information in your resume for speedier processing.

• Current salary
• Expected salary
• Reason for leaving each company
• Date of availability or notice period

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

We regret to inform that only-shortlisted candidates would be notified.

Duration: 6 Months Contract

Location: Kallang Sector

Working hours: Monday - Friday, 8am -6pm (8 hours), Alternate Saturday 8-1 pm (4 hours)

Budget: $2200 – 2800 + 0.5 month completion bonus.

Job Scope

• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Requirement

• At least 1 year of relevant work experience in customer service

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Support/Customer Service Executive (Japanese Speaking).

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 2 years' experience in customer service, preferably within the food industry
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Japanese language proficiency (JLPT N2 or above) is required to liaise with Japanese-speaking customers.

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday + Alternate Saturday half day
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

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Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.