Total 4,396 Senior Executive customer service job vacancies in Singapore

Position Title: Operations Executive

Job Description:

We are seeking an Operations Executive to join our dynamic team in the automotive industry. As an integral part of our operations, you will play a key role in ensuring the smooth functioning of daily business activities and providing crucial support across various operational facets. Your responsibilities will encompass a diverse range of tasks aimed at enhancing efficiency, maintaining vehicle integrity, and supporting both internal and external stakeholders.

Key Responsibilities:

• Ensure efficient coordination of vehicle movements within designated areas, ensuring proper parking and organization.
• Oversee the handover and takeover processes of vehicles at various locations, ensuring accuracy and completeness.
• Support the Manager in administrative tasks related to vehicle repair and maintenance, including documentation and record-keeping.
• Coordinate with maintenance teams to schedule and track repairs, ensuring timely completion and adherence to quality standards.
• Assist in coordinating and executing various operational tasks as assigned, contributing to the overall efficiency and effectiveness of operations.
• Conduct vehicle wash and detailing to prepare vehicles for delivery, ensuring cleanliness and presentation standards are met.
• Collaborate with sales and administrative departments to ensure timely arrangement of vehicles for handover to customers.
• Provide support in addressing customer inquiries and requirements, ensuring a positive customer experience.
• Offer necessary operations support to internal stakeholders, addressing their requirements and facilitating smooth operations.
• Undertake ad-hoc duties as assigned by management, demonstrating flexibility and willingness to contribute to team objectives.

Qualifications and Skills:

• Valid Class 3 driver's license is mandatory.
• High school diploma or equivalent qualification required; additional certification in automotive studies or related field preferred.
• Previous experience in automotive operations or related roles is advantageous.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Effective communication skills to liaise with internal teams and external stakeholders.
• Proficiency in basic computer applications for administrative tasks.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
• Commitment to upholding safety standards and compliance with regulations.

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

Job Description & Requirements

Overview: We are seeking a creative and results-oriented individual to join our marketing team as a Marketing Executive. In this role, you will be responsible for developing and implementing marketing campaigns, strategies, and initiatives to promote our products or services. If you have a passion for marketing, excellent communication skills, and a knack for creative thinking, we encourage you to apply.

Responsibilities:

• Collaborate with the marketing team to develop comprehensive marketing plans and strategies aligned with business objectives.
• Plan and execute multi-channel marketing campaigns, including digital marketing, social media, email marketing, events, and advertising.
• Coordinate with internal teams and external vendors to ensure timely execution of marketing initiatives.
  Monitor campaign performance, analyze metrics, and optimize strategies to maximize effectiveness and ROI.
• Create engaging and compelling content for various marketing channels, including website, social media, blogs, and email newsletters.
• Develop content calendars and schedules to maintain a consistent brand voice and messaging across all platforms.
• Conduct market research and competitor analysis to identify trends, insights, and opportunities for content development.
• Manage content distribution and promotion strategies to increase brand visibility and engagement.
• Manage company's social media accounts and develop strategies to increase followers, engagement, and brand awareness.
• Plan and execute digital advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Monitor and analyze social media and digital marketing metrics to track performance and identify areas for improvement.
• Stay updated on the latest digital marketing trends, tools, and best practices to enhance campaign effectiveness.
• Support brand-building initiatives and ensure brand consistency across all marketing materials and touchpoints.
• Develop and maintain brand guidelines, messaging frameworks, and visual assets.
• Collaborate with design and creative teams to create branded materials, including brochures, presentations, and promotional materials.
• Conduct market research, customer surveys, and competitive analysis to identify market trends, customer preferences, and opportunities for growth.
• Use market insights to inform marketing strategies, product development, and positioning.

Requirements:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in marketing, preferably in a similar role.
• Strong understanding of marketing principles, strategies, and techniques.
• Excellent written and verbal communication skills.
• Proficiency in digital marketing tools and platforms, including Google Analytics, social media management tools, and email marketing software.
• Creative thinking and problem-solving abilities.
• Strong analytical skills and ability to interpret data to drive decision-making.
• Ability to work effectively in a fast-paced, collaborative environment.
• Attention to detail and ability to manage multiple projects simultaneously.
• Preferably Class 3 driver's license

Join our team and be part of a dynamic marketing department where your creativity and strategic thinking can make a significant impact. Apply now to embark on an exciting career as a Marketing Executive!

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Title: Finance Executive

Responsibilities:

• Establish and manage financial processes, systems, and controls to ensure compliance with Singaporean regulations and best practices.
• Manage day-to-day financial operations, including budgeting, forecasting, financial reporting, and cash flow management.
• Conduct financial analysis and provide insights to support strategic decision-making and resource allocation.
• Coordinate with external stakeholders, including investors, financial institutions, and regulatory authorities, as needed.
• Oversee the preparation of financial statements, tax filings, and other regulatory compliance requirements in accordance with Singaporean laws and regulations.
• Lead financial planning and budgeting processes, working closely with department heads to align financial goals with business objectives.
• Monitor key performance indicators and financial metrics to track progress and identify areas for improvement.
• Provide financial leadership and mentorship to other members of the finance team, fostering a culture of excellence and continuous improvement.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or CPA preferred.
• Proven experience in a finance leadership role, preferably in a startup or high-growth environment in Singapore.
• Strong understanding of Singaporean financial regulations, practices, and tax laws.
• Excellent analytical skills and attention to detail, with the ability to interpret financial data and trends to inform decision-making.
• Proficiency in financial management software and Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Entrepreneurial mindset with a passion for innovation and driving results.

Summary:

• Monday to Friday 8.30am to 5.30pm / Alt. Saturday 8.30am to 12.30pm
• Basic $3,000 - $4,000 (depends on experience)
• Location @ Changi Business Park, East

Key Responsibilities:

• Handle inquiries and provide information to customers regarding airfreight services, rates, schedules, and documentation requirements.
• Coordinate with various departments to ensure smooth and timely processing of airfreight shipments.
• Assist customers in booking airfreight shipments, arranging pickups, and tracking shipments in transit.
• Resolve customer complaints, issues, and disputes in a timely and professional manner.
• Ensure compliance with airfreight regulations and customs requirements.
• Maintain accurate records of customer interactions, transactions, and shipment details.
• Collaborate with the operations team to optimize processes and improve service quality.
• Keep customers informed of any delays, changes, or issues affecting their airfreight shipments.

Requirements:

• Min. 2 to 3 years of experience in the freight forwarding industry.
• O Level / Diploma in Logistics or equivalent.

Interested applicants, click APPLY NOW or text +65 9759 6862 for confidential discussion.

only shortlisted applicants will be notified

OH ZI YI, JOEY | R22107510

MTC CONSULTING PTE LTD | 15C7752

Join our vibrant beauty and wellness centre as a dedicated Customer Service Executive. Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Job Highlights:

· Employee discount

· Flexible schedule

· Performance bonus

· 2 days off per week, 1 day rest on the weekend

Responsibilities:

· Maintain efficient operations at the centre, upholding the highest standards of customer service.

· Oversee and coordinate daily tasks to ensure a seamless centre operation.

· Attract customers through appealing visual merchandising that reflects the essence of the centre.

· Collaborate with team members to boost sales and achieve business targets.

· Efficiently manage and control inventory to meet customer demands.

· Responsibly handle customer inquiries from multiple company communication platforms.

· Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

· 3 to 5 years of experience in retail management and possess a Diploma in any field or relevant qualifications in retail studies.

· Strong commitment to ensuring customer satisfaction and providing outstanding service.

· Proficient in Excel.

· Excellent communication and interpersonal skills.

· Detail-oriented with a focus on maintaining the outlet's aesthetics.

If you are passionate about retail operations and have a burning desire to drive the brand forward, this is the perfect opportunity for you! Join our passionate team and embark on an exciting journey in the beauty and wellness industry. Apply now to be part of our dynamic and rewarding environment.

We are hiring Customer Service Executive for our client :

Location : West area, company transport provided from Lakeside MRT

Salary : $3000 to $3500 + AWS + VB

Hours : Mon to Fri 8.30am to 5pm

JD :

· Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions

· Liaise with Sales Personnel to process sales orders

· Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date), ensuring no delay

· Process/issue invoices and credit notes

· Handle all claim matters on defects and wrong pricings, etc.

· Handle returns enquiries and provide clear guidance to customers on return process

· Prepare Proforma Invoice for advance payment and bank documents for L/C negotiaton

· Arrange inspection by relevant government bodies as and when required by some regions

· Arrange shipments with 3PLs and relevant forwarders

· Liaise with suppliers on special products availability

· Provide / update information on status of backorders via Promise Date Reports

· Follow up with customers to ensure on-time payments

· Any other duties as and when required

To apply : Kindly email your resume to [email protected] or WhatsApp to wa.me/6597125389

Shaun Lim Tau Szen R2094941

Recruit Express Services 13C6614

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Customer Service Representative

Responsibilities:

• Track sales forecast and maximize sales revenue
• Interact actively with customers on forecast rationalization, materials management, capacity commitments, managing excess material, account receivables and IT related issues
• Communicate line capacity and work closely with customers to fill open capacity
• Prepare RFQs and pricing response to customers
• Support various internal Amkor groups and communicate any account issues, concerns or suggestions
• Drive factory performance
• Conduct presentations to management/customers
• Participate in sales strategy and developing procedures to support customers
• Co-ordinate and manage multi-region projects/programs where necessary

Requirements:

• Degree/Diploma in any discipline preferably with Business/Management background
• 3 – 5 years of relevant working experience in-house sales or customer service function
• Experience in semiconductor industry is an added advantage
• Meticulous with an eye for details
• Strong analytical, problem solving and organizational skills
• Able to prioritise and multi-task in a dynamic work environment
• Able to work both independently and as a team player with customers and world-wide cross-functional teams within the organization
• Possess excellent communication skills
• Occasional travel is required

Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.

• Location: Tuas View Circuit
• Company Transport / Transport Allowance $120 if candidate possess own transport
• Permanent: Monday to Friday (8am to 5pm), after 10 weeks need to work 1 Saturday per month
• Temporary 3 months: Monday to Friday (8am to 5pm) only
• Salary: $2600 - $2800

Requirements:

• Diploma holder and above
• At least 1 year Customer Service experience

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and SWM software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Summary

• Support the implementation of Warranty (Standard and Extended) & Service offerings, analysis & reporting for Regional HQ and subsidiaries in South East Asia.

Warranty (Standard/Extended)

1. Responsible for Warranty & Service offerings related operational tasks (i.e. price setting, alignment with Business units, implementation and process alignment with subsidiaries).
2. Collaborate with Business units to obtain warranty conditions prior product launch.
3. Ensure system and processes are maintained to fulfil set warranty conditions, in line with HQ policies.
4. Set and maintain Warranty & Service offerings master and pricing in system

Aftersales cost analysis & reporting

1. Support as back-up PIC for Aftersales financials reporting & analysis monthly

• Support review of Regional Warranty & Service offerings to ensure alignment to market requirements
• Support Regional HQ with analysis & reports as assigned by management
• Review and set up processes, problem-solving and continuous improvement/PDCA
• Provide prompt support to the management and team for any other assignments/duties that are required based on business needs

Key Accountabilities

• Ensure accurate Warranty & Service offerings to support Business requirements
• Ensure timely release of Warranty (Standard/Extended) conditions/offerings before product launch
• Provide analysis on Extended Warranty costs (profitability) for price setting/alignment
• Timely submission of Aftersales financials reporting as back-up PIC when required

Job Requirements

Job / Skills Competencies

• Warranty management & administration
• Proficient in Microsoft Office Suite
• Problem-solving and Continuous improvement mindset
• Meticulous, Analytical, Team player, Effective communicator (Verbal & Written)

Work Experience

• Minimum 5 years in Aftersales Service, in MNC with B2B & B2C setting

1. Service product/ extended warranty price setting and cost analysis
2. Service / post-sale support environment
3. Financials related function, data tabulation/ processing

Qualifications

• Diploma or Degree in Business/Finance related

Responsibilities

• Monitor budgets and prepare reports
• Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.
• Prepare to pick up incoming calls anytime especially after working time
• Maintain medical and staff records
• Track medical and office supplies stock
• Update patient health records, including admissions and insurance data
• Create work schedules for staff members
• Keep records of expenses and suggest ways to minimize costs
• Answer queries from doctors, nurses and patients
• Liaise with medical staff to identify efficiencies in the facility’s operations
• Ensure compliance with current healthcare regulations

Requirements and skills

• Proven work experience as a Healthcare Administrator, Medical Office Manager or relevant role
• Knowledge of healthcare regulations and medical law
• Understanding of medical terminology
• Experience with administrative and accounting procedures
• Familiarity with databases and spreadsheets (especially MS Excel)
• Strong organizational and time-management skills
• Communication skills with a problem-solving attitude
• A minimum of 5 years experience.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Are you someone looking for a less stressful and prefer a slower pace job?

*No OTs, Slow Pace & Good Environment + can help people!*

Redhill (near MRT) - *Contract convertible Perm*

5 Days Office Hours

Salary - Fixed (Non - Nego)
- $2400 / $2600

Account Associate

More details below :

1)Corporate Services (Finance) Division

Till Dec 2024 or 1 year contract (exact duration to be confirmed later on)

JD

• Processing of invoices and related payments

• Processing of staff claims

• Assist in other finance related areas like reconciliation

Requirements

• With at least 1-2 years accounting experience

• No Experience also welcome!

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description (JD)

Deliver excellent customer service to callers by understanding caller's needs
Provide timely, accurate and appropriate information and assistance to address caller's enquiries
Book or reschedule appointments based on caller's request
Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Specific Requirements

· Minimum Diploma in any discipline. (Fresh graduates are welcomed)

· Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry

· Able to communicate fluently in English and Mother Tongue

· Able to read and write fluently in English

· Pleasant and cheerful personality with good interpersonal skills

· Able to adapt to fast pace working environment

· Computer literate and good typing skills

· Able to multi-task and work under a stressful environment

· Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Will be deployed to 3 different sites and candidate will not be able to pick their locations

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Title: Customer Service Executive (ID8056)
Location: Tampines
Working Hour: 5.5 days work
Monday – Friday 8:30am – 5:30pm
Saturday 8:30am-12:30pm
Salary: $2500 - $3500

Job Description:
· Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely
· Resolve common and complex deliveries, disputes and claims between clients and ship-owners
· Handle loading and discharging procedures and documents
· Assist in fowarding issue, i.e. computation for freight, demurrage and laytime
· Report to the Head of Operations on all operational activities
· Any other ad-hoc duties as assigned

Requirement:
· Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years’ experience, will be considered for a senior position
· Able to work independently, responsible and manage multiple priorities
· Hardworking and able to work under pressure
· Strong team player with good interpersonal skills

• Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions
• Liaise with Sales Personnel to process sales orders
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date), ensuring no delay
• Process/issue invoices and credit notes
• Handle all claim matters on defects and wrong pricings, etc.
• Handle returns enquiries and provide clear guidance to customers on return process
• Arrange shipments with 3PLs and relevant forwarders
• Follow up with customers to ensure on-time payments
• Any other duties as and when required

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

You will be part of the Community Case Management Service team, providing support to vulnerable seniors and their caregivers who face difficulties in managing their multiple health and social care needs. Key responsibilities:

• Provide intake and triage services for members of the community;
• Casework, counselling and service coordination for seniors and caregivers;
• Conduct psychosocial assessment and coordinate interventions with healthcare and community professionals to support seniors and caregivers;
• Document and review case, interventions and outcomes within set timelines, ensuring case documentation submitted on a timely manner
• Liaise and work with organisations, partners and volunteers to build an ecosystem of assets and resources to facilitate more effective work with seniors and caregivers.
• Assist with report submissions or other projects, as assigned by Manager
• Opportunities to be involved in organisational level projects.

Bachelor in Social Work or relevant fields (Psychology, Community Work); candidates from non-social work qualification will be considered as Social Work Executive.

Requirements:

• At least 2-3 years of relevant working experience; knowledge and experience in eldercare/healthcare sector will be advantageous
• High proficiency in written and spoken English; able to speak in mandarin and/or dialects would be essential for engagement with seniors
• Passionate to work with seniors and caregivers
• Strong interpersonal and communication abilities with individuals and systems at multi-levels
• Good analytical and assessment skills
• Team player with an ability to function effectively in a fast-paced environment
• Strong organisational skills and structured.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Description

• Review the BIM model and ensure correct the installation details, compliance with design specifications and guidelines.
• Supervise and coordinate site installation works by contractors.
• Attending site coordinate meetings with main-con, consultants and contractor.
• Lead daily briefing and execute the project activities and oversee implementation of the quality plan.
• Coordinate installation activities, site safety, order, arrange and receive M&E major equipment delivery for contractors’ installation.
• Site progress update bi-weekly and monthly.
• Arrange and attend material, equipment, installation, and testing inspection.
• Carry out testing and commissioning and handover of completed work activities to respective authorities or clients to in timely manner and delivery with desired quality standards and safety aspects.
• Maintain all quality and safety records, and other duties as assigned

Requirements

• Diploma or Degree in Building Service / Mechanical Engineering/Engineering, are all welcome
• Min 5 years’ experience
• Project Management
• Analytical and Critical Thinking
• Problem Solving
• Proactive and willing to take on new challenges
• Creativity & adaptability
• Interpersonal and communication skills & leadership
• Team player

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.