Total 4,134 Senior Executive customer service job vacancies in Singapore

Brief Summary:

• Basic $3200 - $3800 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

- Conversant with Portnet

- Work in a shipping agency environment before

- Preferably with Customer service and documentation experience and knowledge

- Willing to learn and go the extra mile

- Conversant in writting and communicating

- 2 to 3 years experience in the shipping industry

- Receptive and resilence to changes

Working Hours:· Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm (rotating Saturday duty)

Job Description:

· Reports to the Customer Service Manager

· Responding promptly to customer inquiries

· Processing and coordinating customers’ orders, forms, applications, and requests

· Ensure customer satisfaction and provide professional customer support

· Communicating with customers through various channels

· Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc

· Good understanding and knowledge of company’s products

· Generates and processes new sales leads as necessary

· Update of product item code in the company’s system and expiry date management of products

· Compile and generate various monthly reports for the sales team

Job Requirements:

· Minimum diploma & above of relevant discipline

· Minimum 2 years of related experience preferably with food & beverage exposure

· Positive attitude and customer service minded

· Proficient in Microsoft Office applications (Excel, Words)

· Good communication and negotiation skills

· Proactive in solving problems

· Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

· Entitled to monthly sales incentive @ $300 (subject to achievement of KPI)

· 1 month AWS

· Variable bonus scheme

· Medical insurance coverage

· $200 dental claim per year

· 14 days annual leave per year

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 32KERM23B7

Responsibilities

• Responsible for daily operations of the information counter, attend to customers enquires and assist with shopping mall’s promotions and redemptions.
• Handle face to face and phone calls feedbacks.
• Raise work order whenever tenants request for technical assistance.
• Handle daily redemption and settlement of MSGV for credit cards reward program.
• Perform mall gift vouchers sales transaction and responsible for reconciliation of daily sales takings.

Requirements:

• Minimum ‘N’ / ‘O’ / ‘A’ / Diploma level holder.
• 1 year experience in frontline customer service or hospitality industry preferred.
• Good oral and written communications skills.
• Passion for customer service and possess good customer handing skills.
• Great and friendly personality.
• Able to work shifts, weekends, and Public Holidays.

Job Description & Requirements

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.

Location ; Jem

Position : Executive - Infrastructure Service Section, Infrastructure and Security Department

Science and Technology Division

Contract period : Immediate (11months)

Job scope :

1. Carry out physical checks on equipment, update the master-listing and manage any changes/follow up required for the equipment. The master-listing will be in excel.

2. Handle the migration of inventory records to SFA’S new Asset Management System (AMS). The work will include:

a) Identify, check, tag and confirm the IT Equipment to transfer to the new system. There are about 1000 laptops with accessories such as monitors and docking stations and about 350 iPads. The equipment is spread across SFA offices.

b) Update the current master-listing and ensure the records accurate and ready to be exported to the new System.

c) Work with the respective stake holders to ensure all the records are accurate. Update and follow up on any discrepancies in the master-listing.

d) Upload the master-listing to SFA’s AMS by working with the AMS vendor on their loading template.

3. Assist in the liaising with users on schedule to implement new ICT service implementation and track the overall progress.

Qualifcations

1. ‘O’ level / Higher Nitec / Nitec. Salary max $14.20 per hour depending on qualifications and relevant working experience.

2. Candidates with relevant job experience will have an advantage.

Other requirements :

1. Candidates should preferably have experience and familiar with the use and specifications of Infocom and Communications Technology (ICT) equipment like Personal Computers, Tablet devices (e.g Apple iPads) and computer accessories like Monitor and docking station.

2. Proficient and Meticulous at record keeping.

3. Able to work independently, with minimal supervision.

4. Able to use Microsoft Office applications such as MS Word, Excel and PowerPoint competently.

5. Possess good interpersonal and communication skills; and be able to work as a team.

6. Preferably with at least 1 year of relevant working experience.

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus and Commissions are Available!!

Job Description:

- Build and maintain strong relationships with merchants, understanding their needs and tailoring solutions to drive sales and revenue.

- Build and maintain strong relationships with merchants, understanding their needs and tailoring solutions to drive sales and revenue

- Develop and execute sales strategies to acquire new users and increase user engagement on our platform.

- Collaborate with the marketing team to create and implement targeted campaigns to drive user acquisition and engagement.

- Provide ongoing support and training to merchants on maximizing their sales potential through our platform.

- Track and analyze sales performance metrics to drive continuous improvement and achieve sales targets.

The Ideal Candidate

- Bachelor's degree in business, marketing, or a related field.

- Proven track record in sales, business development, or a related role.

- Strong understanding of e-commerce and digital marketing.

- Excellent communication and negotiation skills.

- Ability to work independently and as part of a team in a fast-paced, dynamic environment.

- Results-driven mindset with a focus on exceeding sales targets.

- Experience in the e-commerce or platform industry is a plus.

Job Responsibilities:

· Assist residents with check-in and check-out procedures

· Ensure all residents are attended to at the Front Desk

· Issue apartment access key cards

· Attend to and anticipate all residents' queries and needs

· Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements

· Manage residents’ accounts, information and apartment availability in the system

· Perform simple bookkeeping

· Make and confirm reservations

· Assist with the onboarding process for new employees

· Respond to all queries through walk-ins, emails and calls and assist with requests

· Handle and record resident feedback and complaints, referring them to supervisors and managers

· Receive and convey messages to residents promptly

· Handle the safekeeping of cash and residents’ valuables and belongings

· Perform related tasks as assigned

Job Requirements:

· Entry level candidates who have attained a ITE or Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply;

· Service-oriented

· Passion in learning a variety of tasks, including handling paperwork

· Willingness to perform shifts

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

This position is responsible for presenting menus to customer. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers.

He/She may also be required to prepare the food.

Responsibilities:

1. Greeting guests, taking orders and processing payments.

2. Preparing food and drinks.

3. Managing delivery and mobile orders.

4. Assembling orders and packaging take-out and delivery.

5. Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself.

Skills and Competencies:

1. Food Preparation.

2. Positive Attitude.

3. Safety Standards.

4. Greeting Customers.

5. Company Standards.

6. Customer Service.

7. Kitchen Equipment.

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL,FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

Job ID: RW5V7R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Responsible for achieving significant aftermarket sales objectives and providing exceptional customer service.
• Vital role in assisting Services & Support to attain crucial growth objectives and in contributing to the Sales Strategy for sustainable expansion.
• Manage portfolio of customer accounts and overseeing the monitoring and reporting of sales targets.
• Supervise order management process including AOG and managing regional Customer enquiries.
• Assist customers with AOG requirements in accordance with the company's commitment to timely responses for AOG situations.

Requirements:

• Diploma in Business Administration/Aviation or equivalent.
• At least 2 years of Sales experience in Aerospace industry.
• Proficient in SAP and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client, a well-established MNC is seeking for a CCustomer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Under our Customer Service cum Sales Department (Wholesale), you will be responsible for Customer Service and Sales-related areas, mainly co-ordination of stock movement and communication with overseas offices and customers. You will be required to travel overseas to participate in exhibitions and showcase our products to potential and existing customers.

Job Responsibilities

· Responsible for customer service and sales of spectacle frames

· Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods

· Provide timely and accurate clarification and advice to customers’ enquiries

· Co-ordinate repair service for damaged goods

· Communicate and co-ordinate with both external customers and internal departments to ensure order fulfillment and/or resolve customer issues

· Provide feedbacks and suggestions for new product designs, improving sales

· Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames

· Liaise with suppliers and manufacturers over matters relating to production and design

· Monitor inventory transactions and track stock movements

· Daily invoicing and order processing

· Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status

· Assist with filing, scanning and photocopying of documents

· Pick and pack stocks, housekeeping of stockroom

Job Requirements

· Secondary education and above

· Knowledge of Microsoft Excel/Word and basic computer skills (Autocount experience an advantage)

· Good written and oral communication skills in English and Mandarin to liaise with overseas suppliers and manufacturers

· Able to work independently and multi-task

· Patient, meticulous and process-oriented person

· Committed and hands-on with a positive attitude

· Able to travel overseas when required

Employee Benefits: 14 days Annual Leave, Medical Benefits, Staff Purchase discounts, opportunities for overseas travel

Working Hours: Mondays to Fridays, 8.30am to 6pm / 9am to 6.30pm

Location: 21 Kallang Avenue #07-167 Singapore 339412

Pls include full contact details (i.e. mobile number and email address) in your application. Interview invitation may be sent via email.

Customer Service Executive

Working days: 5 days

Working hours: Monday to Friday 8am-530pm

Salary: $1800 - $2300

Location: Tuas South [Transport provided at Choa Chu Kang Mrt]

Responsibilities:

• Attend customer enquires through emails and phone calls with prompt reply/ acknowledgement back to customer.
• Enhance customer satisfaction.
• Monitor and oversee the service situation.
• Manage customer service teams.
• Other adhoc duties as assigned.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The role is on Sales Executive Support and the main job duties are: - -

- Responsible for archieving and growing company revenue.

- To develop new business and increase base and identifies marketing opportunities of new customers.

- Promote and perform the company's brand name to expand the market share in order to widen buisiness opportunities.

- Strong understanding of date and customer insight to create compelling communications to different segments/users.

- To prepared & monitor sales volume and revenue on a regular basis.

Qualification :

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Customer Care Executive (5 days, premium cars)

Company highlights

• Join one of the world’s leading multinational automobile manufacturers
• Job stability for long-term career growth
• Location: Accessible from Redhill MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

• Provide top-notch customer service, showing patience and care in resolving inquiries.
• Deliver exclusive service to exceed customer expectations and build the good relationships.
• Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.).
• Maintain accurate customer records and assist with data cleanup.
• Prepare promotional mass-emails and announcements.
• Monitor call center agent performance and extract data for analysis.

Requirements

• GCE 'O' level/Diploma.
• 2 years of customer service experience in luxury goods/ premium retail / Banking / Hosptiality line.
• Passion for and willingness to learn about and premium cars.

If you are interested in this opportunity, submit your application now to find out more about this position.

Responsibilities:

· Provide office general administrative support, including but not limited to receiving and distributing mail/parcels, organizing inventories, data entry, scanning and filing, etc.

· Provide customer service to both internal and external customers, including but not limited to the following tasks: attending to guests and walk-in visitors, simple house keeping, attending to customer enquiries, answering phone calls, etc.

· Assist in managing expense claims and simple bookkeeping.

· Able to prepare reports/ letters

· Other ad-hoc duties as assigned.

Requirements:

· Good computer skills, especially in Excel, Words, Power Point.

· Excellent communication skills.

· Have the initiative to improve processes.

· A fine eye for details

· Must be able to work in a fast pace environment.

· At least 1-2 years of relevant experience required.

· Positive working attitude and willing to learn.

· Able to work independently with minimal supervision.

Salary Range:

SGD 2,600 - 3,200

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Customer Service Executive | Customer Support | Tuas

Working days: 5 days

Working hours: Monday to Friday 8am-530pm

Salary: $1800 - $2300

Location: Tuas South Avenue THE WESTCOM [Transport provided at Choa Chu Kang Mrt]

Responsibilities:

• Attend customer enquires through emails and phone calls with prompt reply/ acknowledgement back to customer.
• Enhance customer satisfaction.
• Monitor and oversee the service situation.
• Manage customer service teams.
• Other adhoc duties as assigned.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716