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Location: Singapore Focus: SEA, GCR, Korea, India | Mid/High Touch Experience Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and technical value. We...

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Director, Focused Service Brand Management - Asia Pacific (APACx)

Singapore / Hilton International Asia Pacific Pte Ltd

The Hilton portfolio of hotels is comprised of 24 industry leading and world-class brands, spanning more than 125 countries and territories. In addition to our flagship brand, Hilton Hotels & Resorts, the portfolio of brands includes Waldorf Astoria, LXR, Conrad, NoMad, Signia, Canopy, Curio Collection, Graduate, DoubleTree, Tapestry Collection...

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Senior Service Manager/ Senior Director, Enterprise Architecture & AI

Singapore / Louis Dreyfus Company Asia Pte. Ltd.

Overview / Brief Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of...

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DIRECTOR

Singapore / Ciic Service Private Limited

• Exceptional leadership skills to effectively lead managers • Strong understanding of industry standards, business operations and regulatory requirements • Excellent written and oral communication skills • Planning and organization skills to facilitate goal-setting • Innovative mindset to create new, effective solutions • Analytical skills to inte...

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Director, Customer Success APAC

Singapore / Forter Pte. Ltd.

About the role: The Customer Success (CS) department is the backbone of everything Forter does, and as the Head of CS for APAC you’ll lead the team responsible for that region’s customers. Forter’s technology is cutting edge, and as such, the CS team is in an exciting position to partner with customers to deliver incredible business value. Forter p...

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Director, Customer Success

Singapore / V V Technology Pte. Ltd.

· Design, execute, and continuously optimize customer success strategies for the company in Southeast Asia to ensure customer satisfaction and retention meet the expected goals. · Responsible for building and managing the customer success team. · Develop and implement customer training plans to help customers better understand and use the products,...

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Revenue Operations Director

Singapore / Kpay Merchant Service (singapore) Pte. Ltd.

Key Responsibilities: Strategic Leadership: Develop and implement revenue operations strategies to maximize revenue growth and streamline operations. Process Optimization: Analyze and refine end-to-end processes, identifying opportunities for automation and improvement to enhance operational efficiency. Data Analysis: Utilize data analytics...

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Customer Success Director

Singapore / Braze Pte. Ltd.

As a Customer Success Director you will join our department’s senior leadership team to own our entire book of business within APAC. You will manage multiple teams, taking ownership of their growth, development and achievement. You will take ultimate responsibility for your team’s book of business, building strong relationships with customers, min...

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Global Service Line Marketing Director, Capital Markets

Singapore / Knight Frank Asia Pacific Pte Ltd

Are you a skilled and driven Marketing and Communications professional looking for an exciting opportunity? Knight Frank, the leading international property consultancy, is seeking a talented individual to join our in-house Asia Pacific marcoms team based at Ocean Financial Centre, Singapore. About Knight Frank: With a rich history dating back to...

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Chief Customer Officer

Singapore / Chocolate Pte. Ltd.

Position Overview: As the Chief Customer Officer, you will be responsible for shaping our customer experience strategy and ensuring that we deliver exceptional service to customers of the Chocolate Finance Managed account. You will be responsible for overseeing all aspects of customer interactions, from managing our customer service team to develop...

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Director, Customer Success

Singapore / V V Technology Pte. Ltd.

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets. · Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success. · Develop and maintain efficient customer...

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Customer Success Director

Singapore / Ss&c Technologies (s) Pte Ltd

Job Details SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial servi...

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Customer Success Director

Singapore / Ss&c Technologies (s) Pte Ltd

Job Details SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial servi...

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Customer Success Director

Singapore / V V Technology Pte. Ltd.

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets. · Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success. · Develop and maintain efficient customer...

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Chief Executive Officer (CEO) (Company)

Singapore / Bipo Service (singapore) Pte. Ltd.

Job Summary: The Chief Executive Officer (CEO) is responsible for providing strategic, financial, and operational leadership for the company and will closely coordinate and work with the Board of Directors and senior leadership team. The CEO will establish short and long-term goals, plans, and policies, ensuring the company achieves its financial a...

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Customer Care and Success Director

Singapore / V V Technology Pte. Ltd.

Job Description: · Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets. · Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success. · Develop and maintain...

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Director

Singapore / Harmony New Energy Auto Service (singapore) Pte. Ltd.

Job Title: Company Director Responsibilities: Strategic Planning: Develop and execute the company's long-term strategy for growth and profitability in the automotive sector. Identify market trends, competitive dynamics, and emerging opportunities to drive business success. Business Development: Lead efforts to expand our automotive business...

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Customer Sucess Director

Singapore / V V Technology Pte. Ltd.

Job Responsibilities 1. Product strategic planning: a. Study market demand and customer feedback and formulate strategic plans for SaaS products. b. Coordinate product development and release plans to ensure timely delivery of high-quality products. 2. User experience management: a. Be familiar with user interfaces to ensure the product is easy to...

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Global Director, Data & Feeds, Customer Strategy

Singapore / Refinitiv Asia Pte. Ltd.

Role Responsibilities Strategy and management Partner with SAM Leadership Team to define sales and retention strategy, leveraging global campaign framework and ensuring consistency of message, internally and externally Define and drive customer strategy and targets, including key focus areas by industry, product, region, sector, as well as co...

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Director Customer Success, Asia

Singapore / Hudson Global Resources (singapore) Pte. Ltd.

Hudson RPO is in growth mode. We are an agile and commercial organisation with an entrepreneurial spirit, a leading APAC RPO business with a brand that represents quality and is recognised for the design and delivery of high quality talent solutions and services. As a part of the APAC Executive team and joining our high-performing Sales & Opera...

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Managing Director

Singapore / Tm Claims Service Asia Pte. Limited

Job Duties: Responsible for leading the company working closely with the parent and group companies. Design, develop and execute company strategies to achieve the purpose of our company and group which is to protect customers and society in their times of need. Direct business operations of Marine Cargo, Hull & machinery, and Overseas Tr...

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Regional Customer Director

Singapore / Dhl Express (singapore) Pte. Ltd.

Regional Customer Director Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, buildin...

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Director, Customer Experience

Singapore / Teads Singapore Pte. Ltd.

Who we are We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities Competing against the biggest tech companies Inventor of the InRead Video Partner with the biggest media agencies and brands Global partnerships with premium publishers Role Overview: We are looking for an accompl...

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Associate Director, Customer Experience

Singapore / Teads Singapore Pte. Ltd.

Who we are: We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities Competing against the biggest tech companies Inventor of the InRead Video Partner with the biggest media agencies and brands Global partnerships with premium publishers Role Overview: We are looking for an accomp...

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Customer Success Director, Modern Work

Singapore / Microsoft Operations Pte Ltd

Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers ach...

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Total 25 Director/C-Level customer service job vacancies in raffles place