Total 92,495 Others/Any customer service manager job vacancies in Singapore

Operations Research Analyst Responsibilities:

• Collecting and analyzing data from current operation systems to develop decision support software.
• Gathering input from workers or people with specialized knowledge who can assist in solving operational problems.
• Using statistical analysis or simulations to analyze the information to define operational problems, develop methods to analyze the problem, and develop practical solutions.
• Defining data requirements, gathering and validating information, and applying judgment and statistical tests to devise problem-solving actions.
• Developing mathematical models of potential and existing operational problems.
• Performing tests to ensure the accuracy of the models.
• Advising leadership teams on solutions and assisting with decision making.
• Writing reports on your findings and recommendations.
• Developing time and cost networks and operations.
• Developing business methods and procedures, such as accounting systems, logistics systems, and production schedules.
• Better if candidtes know benglai language.

Operations Research Analyst Requirements:

• A bachelor's degree in operations research, engineering, computer science, mathematics, or related field.
• A master's degree would be advantageous.
• Excellent analytical, critical thinking, problem-solving, and mathematical skills.
• Strong communication, interpersonal, and report writing skills.
• Computer literacy and familiarity with advanced statistical and database software.

• Deliver food from kitchen to customer.
• Prepare take away for delivery rider.
• Make drink for customer.
• Manage cashier.
• Clear table and wash the dishes.
• Provide courteous and efficient food and beverage services to the customer.
• Help prepare and clear the tables for restaurant patrons.
• Attend and respond to customers’ needs promptly and professionally.
• Ensure the smooth operations of the restaurant.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned. 。

Salary

Full time day shift up to $3200 per month (10.30am to 10.30pm)

Part time day shift from $1550 per month (10.30am to 3.30pm)

Part time day shift $2025 per month (10.30pm to 5.00pm)

Full time night shift up to $3600 per month (7pm to 5pm/5pm to 5am)

Part time night shift from $2025 per month (5pm to 11.30pm)

Part time night shift from $1550 per month (7pm to 11.30pm)

Part time Friday to Sunday only from $1550 per month (12pm to 11pm)

Working Hour 工作时间:

4.5 to 12 hour daily. 6 days week.

Working location地点:

Bedok, Tampines, Pasir Ris, Hougang, Yishun

· The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

· He/She establishes, implements and manages projects to meet operational objectives.

· He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

· He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

· In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

· He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

· As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

· He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Job Details:

• Employment Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Monthly Base Salary: Up to SGD 5,000 per month
• Work Location: MacPherson, Singapore

Key Responsibilities:

• Monitor, review, consolidate, and analyze sales performance of product categories to maximize sales and manage inventory efficiently.
• Complete assortment analytics to develop seasonal category strategies and assortment plans as directed by the Merchandising Manager.
• Monitor and analyze sales, stock levels, months to clear, and stock aging to make appropriate recommendations at both the individual SKU and brand levels.
• Achieve key performance metrics for product categories.
• Plan and monitor purchases in alignment with regional guidelines.
• Maintain appropriate and effective merchandising standards, including replenishment, consolidation, and proper SKU count in stores.
• Monitor market competition and purchases to date vs. target purchases to proactively suggest and initiate corrective actions.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

You will need: -

• Educational Background: Diploma/Degree in Retail/Fashion/Business or equivalent.
• Experience: Minimum of 5 years in a similar managerial position in the fashion apparel/footwear industry.
• Technical Skills: Strong analytical skills, proficiency in Microsoft Excel, and ability to work in a fast-paced environment.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Responsibilities

• To oversee the day-to-day outlet operations, ensuring that it runs smoothly (e.g. conduct frequent audits to ensure efficiency of the outlets, manpower cost effectiveness, assess the cleanliness and SOP compliances).
• To streamlining processes and cultivating a continuous work improvement.
• Ensure that corrective actions be taken where necessary by the respective outlet’s staff upon monitoring.
• Follow-up sales enquiries.
• To support the management on various projects and assignments.

Requirements

• Relevant F&B experience in management role
• Highly organized, meticulous and able to work under pressure
• People-orientated with strong project and management skills
• Ability to lead, multi-task, team player and be supportive to the operations team.
• Strong written and communication skills

Working Days: 4 weekdays + 1 weekend (Fix Working Schedule)

Responsibilities:

• Oversee daily store operations and supervise a team of retail associates to ensure seamless functioning.
• Maintain smooth workflow across all workstations throughout the day.
• Uphold company standards, and SOP, and ensure staff work towards daily targets.
• Deliver exceptional customer service, cultivating a pleasant shopping environment aligned with our brand image.
• Manage store inventory, and promptly notify management of low stock levels.
• Train and facilitate the integration of new employees.
• Act as a key liaison between the office and store, collaborating closely with management for effective store operations.

Requirements:

• Minimum 3-5 years experience in fashion retail as a retail manager.
• Passion for the retail industry, excellent communication, and strong leadership abilities.
• Service-oriented, hands-on, with adept customer handling skills.
• Independent yet a team player, possessing a pleasant personality. A self-motivated learner with high initiative and a willingness to grow.
• Ability to adapt to changes and perform effectively in a fast-paced environment.
• Proficient computer skills, preferably with knowledge of e-commerce.

Interested candidates are invited to email their resume and portfolio to [email protected].

Please note that only shortlisted candidates will be contacted.

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• 10 years and above experience as deputy contracts/contracts manager in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines
• 5 days work week

As a Senior Pre-Sales Manager, you will play a pivotal role in driving business growth and success by contributing as part of the pre-sales team. You will be responsible for developing and implementing strategies to effectively support the sales process, building strong customer relationships, and ensuring the team meets and exceeds its targets. This position requires a blend of technical expertise, leadership skills and business acumen.

Job responsibilities
1. Strategy Development:
- Develop and implement pre-sales strategies to support the sales team's efforts in achieving revenue targets.
- Collaborate within pre-sales team to align efforts with the overall business strategy.
- Act as a solutions SME representing SenseTime at internal and external events.

2. Customer Engagement:
- Build and maintain strong relationships with potential and existing clients.
- Assess customer strategic needs and discover key business requirements to propose SenseTime products, solution and services, articulating advantages and compelling business value.
- Design tailored solutions and process transformation recommendations to meet current and future business needs.
- Ensure a high level of customer satisfaction throughout the pre-sales process.

3. Technical Expertise:
- Possess in-depth knowledge of the company's products or services and be able to convey their value to potential clients.
- Conduct business-focused discovery sessions, presentations, demonstrations proof of concepts and pilots
- Work with various teams on event / demo preparation, setup and support
- Stay up to date with industry trends and emerging technologies relevant to the company's offerings.

4. Proposal Development:
- In charge of curating persuasive and customized proposals, presentations, and demonstrations.
- Collaborate with the sales teams to create compelling materials.

5. Sales Support:
- Collaborate with the sales team to understand their needs and provide pre-sales support.
- Assist in the development of sales strategies and tactics to close deals.

6. Market Analysis:
- Conduct market research to identify new opportunities and threats.
- Provide input on pricing strategies and competitive positioning.

Responsibilities:

1. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts.

2. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers.

3. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering.

4. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships.

5. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

6. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

7. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

8. Prepares and reviews contract terms and conditions.

9. Presents the proposal to the customer.

10. Other relevant duties as assigned.

Requirements:

1. Diploma to Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyse, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers.

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Company Overview:

We are a leading in-destination app provider based in Singapore, committed to enriching travelers' experiences by offering a comprehensive suite of services and information. Our application connects users with local merchants, providing access to the best dining, entertainment, transportation, and accommodation options. As we continue to expand our offerings and user base, we are looking for an ambitious Merchant Acquisition Manager to join our team in Singapore.

Role Summary:

The Merchant Acquisition Manager will play a crucial role in expanding our network of local merchants and service providers. Your primary responsibility will be to identify, engage, and onboard Singapore-based businesses, contributing to the enhancement of our app's value proposition and user experience. Your success in this role will directly impact our growth and the satisfaction of travelers using our app.

Key Responsibilities:

• Develop and execute strategies to identify, engage, and onboard high-potential merchants and service providers within Singapore, focusing on sectors relevant to travelers, such as dining, shopping, activities, transportation, and accommodations.
• Negotiate and establish partnership agreements, ensuring they are beneficial for both parties and align with our company's objectives.
• Work closely with internal teams (marketing, product, operations) to facilitate the integration and onboarding of new merchants, ensuring a seamless process.
• Build and maintain strong, long-lasting relationships with merchants, providing ongoing support and optimizing their performance on our platform.
• Stay informed about the local market landscape, competitor activities, and travel trends to identify new opportunities and areas for expansion.
• Set, monitor, and report on acquisition targets, providing insights and strategic recommendations to enhance our acquisition efforts and overall success.
• Represent our company at industry events, networking opportunities, and other relevant gatherings in Singapore.

Qualifications:

• Bachelor's degree in Business, Marketing, Sales, or a related field.
• Proven experience in merchant acquisition, business development, or a related role, ideally within the tech, travel, or hospitality industries in Singapore.
• Strong understanding of the Singaporean market, consumer behavior, and local business culture.
• Exceptional negotiation and relationship-building skills, with a track record of establishing successful partnerships.
• Excellent communication and presentation skills, with the ability to interact effectively with diverse stakeholders.
• Strategic and analytical thinker with a results-driven approach to achieving business objectives.
• Proficiency in using CRM systems and data analysis tools to track performance and inform decision-making.
• Ability to work independently and as part of a dynamic team in a fast-paced, entrepreneurial environment.
• Fluency in English and at least one other local language (e.g., Mandarin, Malay, Tamil) is highly desirable.

What We Offer:

• A key role in a fast-growing company at the forefront of the travel technology industry.
• The opportunity to work in a vibrant and culturally rich environment like Singapore.
• A competitive salary and benefits package, along with performance-based incentives.
• Professional development opportunities and the chance to grow with the company.
• A collaborative, supportive, and innovative work culture.

If you are passionate about connecting travelers with the best local experiences and are eager to make an impact in a dynamic, fast-paced environment, we would love to hear from you. Join us in redefining travel in Singapore and beyond!

Job Descriptions:

• Effectively manage and implement projects, ensuring cost-effectiveness, on-time delivery, and adherence to quality standards that meet client expectations.
• Oversee projects in alignment with the company's ISO 9001, ISO 14001, and OHSAS 18001 standards, as well as contractual obligations.
• Handle both pre and post-contract stages, including reviewing tender documents, organizing tender activities, and settling accounts with owners, sub-contracts, and suppliers.
• Develop and execute project management plans, offering project scheduling, monitoring, reporting, and forecasting while ensuring compliance with safety regulations.
• Create schedules, budgets, and specifications for project work.
• Review drawings and quantities, ensuring precise calculations for effective project implementation.
• Conduct project planning, cost control, project management, and thorough documentation.
• Provide guidance in construction planning, coordinating activities across departments, sub-contractors, clients, and consultants to ensure overall construction progress as scheduled.
• Liaise with relevant authorities to obtain necessary permits and licenses for project work.
• Attend meetings, correspond, and maintain communication with clients, sub-contractors, and suppliers.
• Address and resolve design and site problems encountered during the construction period.
• Manage actual and post-construction issues by working closely with clients, consultants, sub-contractors, and relevant authorities.
• Ensure proper documentation of the project, including record-keeping of correspondence and as-built drawings.
• Supervise work conducted by sub-contractors and suppliers to ensure adherence to project schedules.
• Uphold the highest quality standards for work carried out by sub-contractors, fabricators, and suppliers.
• Collaborate with consultants, clients, sub-contractors, and suppliers to facilitate effective project implementation.
• Verify progress claims submitted by sub-contractors.
• Monitor, track, and report project progress, overseeing engineers, supervisors, technicians, and on-site sub-contractors.
• Follow up on defective work, ensuring timely rectification by contractors, fabricators, and suppliers.

Job Requirement

• Possess a recognized degree by BCA in Civil Engineering.
• Accumulate at least 10 years of experience in Civil Engineering Projects, particularly in Marine Construction.

SUMMARY

The IT Manager is responsible for the IT system and infrastructure in the CI Singapore office, working in collaboration with regional and global IT colleagues to maintain all IT programs, software and hardware needed for good connectivity and effective communication. The position-holder provides analysis and recommendations related to cybersecurity risks, IT infrastructure, maintenance and enhancements of our IT systems to support Conservation International’s goals and objectives.

The position-holder provides both first and second-tier technical support to system end-users. Handle routine technical support issues in the areas of PC support including configuring new and existing PCs, MACs, and peripherals and performing basic hardware and software installations. Provide regular assessment and stock-take of IT hardware and software at the office. Review, troubleshoot, and resolve issues reported by users and work with other members of the technical support team to resolve more complex issues.

This individual will also assist management in reviewing technological trends, identify solutions, propose site-specific policies and escalate issues when necessary. Build end-user capacity and skills by providing tools, training, and other resources as appropriate. Support system upgrades and deployments to new and existing computers. Ensure compliance with overall CI Singapore standards and protocols, including requirements around data privacy and cyber security risk management.

KEY RESPONSIBILITIES

• Develop and execute a comprehensive IT strategy to support business growth, ensure operational efficiency, manage data privacy and cybersecurity risks.
• Oversee the implementation and maintenance of IT infrastructure and plans in the CI Singapore office.
• Identify opportunities for the use of technology in cost-saving measures and to enhance collaborative work.
• Propose and implement internal policy on data privacy and cybersecurity risk mitigation and management.
• Work with Global IT team to ensure proper delivery of IT services and support in CI Singapore.
• Work with other Global IT on account management in terms of assigning permissions, password resets and also to ensure other resource access levels are functioning efficiently and continuously from on-boarding through to account terminations.
• In coordination with Global IT, develop IT manuals, policies and standards for the CI Singapore office where necessary.
• Develop a support process to address IT needs of users and develop workflow to ensure that user requests are resolved in a timely manner.
• Set up and maintain IT infrastructure, identifying external service providers where needed. Review vendor performance regularly and make recommendations to ensure cost effectiveness and efficiency.
• Upon request, support the work of GIS and remote sensing to place essential materials, e.g. spatial maps, on digital/shared platforms.
• Provide recommendations and implement upgrades on network systems as needed.
• Manage system changes with the appropriate support staff, through briefings, training and follow-up technical support.
• Troubleshoot on matters related to IT systems, applications, digital platforms, network access, etc.
• Provide technical recommendations on the purchase of IT equipment, manage all IT assets in the CI Singapore office, conduct periodic inventory check according to CI policy and procedures, and manage any IT vendor relationship.
• Manage and control access to the server room and network equipment in the Singapore office and make recommendations where necessary Work with the Global IT team on any IT security-related activities and coordinate processes and procedures to mitigate the impact on business operations.
• Other duties as assigned.

PEOPLE AND RESOURCE MANAGEMENT RESPONSIBILITIES

Not responsible for managing staff but may direct the work of vendors or interns. Does not have authority to allocate resources or approve budget expenditures.

QUALIFICATIONS

• A Bachelor’s level degree in Information Technology, or other relevant field. Additional certifications in Infrastructure design and support or similar field strongly preferred.
• At least 5 years of experience in the IT field; effective support of remote users; ability to define and implement changes in business processes; excellent communication skills.
• Experience with Windows networks and a strong fundamental understanding of network operations and Internet protocols and connectivity.
• Proficient in diagnosing, support, and resolution of desktop hardware, software, and operating systems issues.
• Strong knowledge of data protection and cybersecurity best practices.
• Excellent customer support skills.
• Strong technical skills, analytical thinking, and attention to detail.
• Proven team player. Courteous and friendly.
• Able to work and communicate effectively with peers and staff from a variety of backgrounds and cultures.
• Demonstrated ability to remain focused and performs well in a fast-paced environment with changing and competing priorities.
• Ability to translate technical information to non-technical audiences.
• Strategic thinker with the ability to align technology solutions with business goals.

ADDITIONAL QUALIFICATIONS

• Knowledge in the Cisco Networking technologies.
• Google Apps for Business management.
• VSAT systems

WORKING CONDITIONS

• This position is based in Singapore and will require a minimum of two days in the office per week to provide technical support.
• Typical office environment with flexibility to work from home.
• Ability to work beyond normal works hours as needed.

About This Role :

We are looking for an experienced and results-driven Marketing Manager (Content Management) to join our growing marketing team. As a Marketing Manager, you will be responsible for leading and implementing marketing strategies and plans to achieve business. This role will report directly to the Senior Marketing Manager based in Singapore. If you're looking for a enriching career with a supportive team that is always willing to help each other out, this could be the role for you!

Responsibilities

• Content Creation: Produce compelling online content that resonates with our target audience and promotes brand engagement.

• Data Analysis and Reporting: Conduct thorough data analyses, generate insights, and create post-project evaluation reports.

• Trend and Market Sensitivity: Keep a close eye on internet trends, have the ability to detect emerging topics, and understand market demands.

• Market Research: Engage in in-depth market research to understand consumer behavior and preferences.

• Brand Promotion: Drive the promotion of our app brands, ensuring the delivery of consistent and impactful messages across all channels.

• Cross-Cultural Communication: Engage effectively with international teams and understand cultural nuances, especially of North America, Southeast Asia, and Latin America to lead and motivate cross-functional team members

Requirements

• Minimum of 2 years' work experience, with experience in the internet industry would be preferred

• Familiarity with the cultures of North America, Southeast Asia, and Latin America will be a significant advantage.

• Experience with Data Analysis and sensitivity to data; with the ability to produce data analysis reports and gaps for improvement

• Demonstrable resilience under pressure and the ability to manage work-related challenges independently.

• Demonstrable experience in app brand promotion.

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

We would like to invite experienced candidates who have a passion for business process improvements, creation of new user experiences to join us on our transformation journey.

In this position, you will be working closely with leaders within Technology Services and functional units to identify operational improvement opportunities, design and implement processes, solutions in alignment with project strategies and business objectives.

A segment of this role will also include supporting and assisting with technology controls, governance and compliance activities.

In the course of work, you will be involved in:

• Gathering and documenting business requirements/user stories with business users, translating them into functional specifications (BRD).
• Process mapping and blueprinting.
• Advocating and driving improvements through process streamlining and technology within Technology Services department as well as other cross functional units.
• Designing and operationalising solutions along with business stakeholders and technology team.
• Leading and managing projects from initial requirements gathering to implementation phases.
• Developing training materials and conducting training where appropriate.
• Developing appropriate process metrics and KPIs for performance reporting.
• Supporting governance, risk, and compliance activities.

Requirements:

• Degree in Business or IT preferred. CBAP, ITIL certification will be a bonus.
• Minimum 3 to 5 years’ experience in business analyst/ business process analyst role or equivalent management consulting experience.
• Adept at flowcharting and process blueprinting.
• Understands and experience with information security risk management, governance, internal controls, IT compliance and audits.
• Meticulous, strong analytical ability, documentation and project management skills.
• Good interpersonal, communication, decision-making skills and a responsible attitude.
• Ability to multi-task and work well under pressure.
• Familiarity with at least one of the industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Any prior experience in Business Process Management projects, ITSM (ITIL) processes, will be advantageous.

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Our client is the leader in electronic resources and strives to provide excellent products & services for information products and library technologies in Singapore.

Working Location: Kaki Bukit (Techlink)

Working Hours: Mon-Fri 9am-6pm

Responsibilities:

• Deliver virtual or onsite product training sessions to customers
• Consult with customers on best practices for their organization’s usage of the product
• Responsible for performing customer needs and solution finding sessions
• Identify needs for additional features and training that enhance customer
  success and retention
• Speak with power users in the organization and identify opportunities for
  expansion of account usage
• Provide customer feedback and/ or requirements to the Sales team
• Stay up-to-date and be a subject matter expert on all new product features
  rollouts
• Attend all sessions organized for products purposes
• Participate in training/ mentoring new team members
• Familiarity with SaaS product and ability to employ strategies in online
  environments

Requirements:

• Min Diploma
• Must be IT savvy and familiar with SaaS products (e.g. Salesforce, Google Workspace apps, Microsoft 365, HubSpot, Trello, Netflix, Zoom, Zendesk)
• Min 4 years working experience in Customer Support role
• Good analytics and problem solving skills

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Upgrading our current clients based on their subscription who may need to increase their accounting plan or corporate secretary plan.
• Negotiating with customers to ensure a fair price is applied to the 2 parties
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected.
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager.
• Outreach to our current clients via cold calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Identify product development opportunities through customer feedback and experiences
• Ensure a high level of satisfaction of the client

Requirements

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience upselling/upgrading services to current customers
• Zendesk and Tableau experience preferred
• Always looking for ways and opportunities to improve the client experience
• Previous experience in a startup/tech company is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Fast Flow is a highly specialized group of companies providing solutions for rainwater management in building projects across Asia Pacific. We have offices in Singapore, Malaysia, Thailand and Australia. Fast Flow designs drainage systems that seamlessly integrate into a host building, optimizing material use and achieving both architectural and engineering expectations.

As a proud member of the Vasun Group, a top 500 private Enterprises in China listed on the Shenzhen Stock Exchange and renowned for pioneering new building materials, we are poised for significant expansion. To spearhead this growth, we are seeking a dynamic and strategic-minded individual to join us as the Group Marketing Manager.

The incumbent is to lead the Marketing department and support the Group Business Development Director on the Marketing and New Business division.

1. Manages the company's new premium product range from Vasun and expands the product's reach to the Asia Pacific region while leveraged from Vasen team’s Support.

2. To revamp the company's existing website in alignment with the corporate strategic plan for 2024. This includes showcasing new offerings such as the new siphonic drainage system and other product ranges from Vasen.

3. Development and administer the E-marketing platform of the revamp company website to maximize online visibility and engagement.

4. Develop Business Plan and Brand building strategies for Fast Flow and Vasen products.

5. Support and expand the group’s products and services to the countries in the Asia Pacific region.

6. Future business development to cover the full range of home and office toilets and bathroom accessories.

7. Spearhead and meet the required deadline set at 2026 for company new business in buildings Soil waste business, it included the followings

a) Obtaining the necessary licenses and permits from relevant Government Departments

b) Business visit and promotion to development and M&E consultants.

c) Collaboration with Design & Build (D&B) management corporations

d) Fostering relationship with the plumbing fraternity.

Job Requirements:

Educational Background: Possess a degree, diploma, or equivalent technical certification in Architecture, Mechanical Engineering, Civil Engineering, or Building Sciences.

Experience: Preferably have a minimum of 10 years of experience in a related field, demonstrating a track record of success in strategic marketing and business development roles.

Communication Skills: Proficient in both written and spoken English and Chinese.

Join us in shaping the future of rainwater management solutions and building materials innovation across the Asia Pacific region. Together, let's drive sustainable growth and leave a lasting impact on the industry landscape.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
• OEM - vendors for hardware replacement ( DELL / HP )
• Shop floor specific software basic trouble shooting.
• Manage vendor site visit for Hardware issues.
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile.
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Also handle VIP End Users.
• Asset Management
• L1 Network and Server troubleshooting skills
• Location: TUAS

Job Description

• Reports to the Project Manager or Assistance Project Manager
• In-depth understanding of project specifications, technical details and construction drawings.
• Carry out work scheduling, material requisition planning, project supervision and documentation.
• Supervise structural/architectural works, coordinate with client’s representatives, consultants and sub-contractors on technical matters.
• Ensure timely completion and good quality of works.
• Ensure safety regulations are complied with.

Requirements

• Diploma in Civil / Structural Engineering or equivalent.
• 5 to 10 years’ of site management experience

Introduction:

Join our dynamic team as a Project Manager, where you'll play a pivotal role in driving the successful delivery of projects from initiation to completion. We invite candidates with hands on approach in assigned projects and tasks of key projects. Fresh Polytechnics or Diploma Holders are welcome

Reports to the Management team on a timely basis

Key Responsibilities:

• Lead and oversee end-to-end project management, ensuring timely delivery and within budget constraints with a hands-on approach – reporting to the management team
• Identify, evaluate, and oversee third party suppliers to help company achieve operational capabilities.
• Perform negotiations on behalf of the company.
• Collaborate with management and operational teams to define project scope, goals, and deliverables.
• Develop detailed project plans, highlighting critical paths and resource allocation and profit and loss, revenue projections
• Foster a collaborative environment, promoting effective communication and transparency among team members.
• Monitor and report project progress, identifying and mitigating risks to ensure successful outcomes.
• Conduct post-project evaluations to analyze results and enhance future project performance.
• Stay abreast of industry trends, emerging technologies, and project management methodologies.

Requirements:

• Diploma in Project Management, Business Administration, Marketing.
• Experience in project management, demonstrating successful delivery of projects. (No experience will be considered as well)
• Self-Starter and Self Motivated and able to work independently with guidance
• Strong leadership skills with the ability to motivate and guide teams toward project goals.
• Excellent communication and interpersonal skills.
• Proficient in project management tools and methodologies.
• Detail-oriented, ensuring accuracy in project planning and execution.

Work Schedule:

• 9 AM to 6 PM, 5-day work week.
• May require flexibility to extend working hours on a voluntary basis for work completion.

Additional Note:

• Fresh graduates are welcome to apply.

Responsibilities

• Oversee daily operations of the Finance Department
• Assist in managing cash flow
• Manage full set of accounts
• Review accounts payable entries and approve payments and reimbursements
• Monitor accounts receivable aging and ensure timely collections
• Prepare monthly management reports promptly
• Develop yearly forecasts and budgets
• Calculate commissions for sales staff
• Review and file quarterly GST returns
• Handle applications for bank guarantees and letters of credit
• Manage government statistics reporting
• Prepare tax and audit schedules for specific accounts
• Coordinate with external auditors and insurance agents for annual audits and insurance renewals
• Perform any assigned ad-hoc duties

Requirements

• ACCA or Accounting degree with relevant experience
• 3 to 4 years of experience in a similar role
• Attention to detail and positive attitude
• Strong analytical skills
• Ability to manage people and work well in a team
• Excellent communication skills

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