Total 4,193 Senior Executive customer service manager job vacancies in Singapore

Responsibilities:

• Communicate with overseas office/agents/shipping line/customers
• Attend to all customers’ inquiries via telephone or email and to response timely and accurately to their queries.
• Ensure proper coordination of all shipments
• Monitor and resolve and follow up closely with customers on any disputes cases.
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.
• Perform other duties as assigned

Requirements:

• Min ‘O’ Level
• Proficiency in MS office
• Meticulous, good interpersonal skills, team player and positive work attitudes
• Able to work in fast paced environment.
• High stress tolerance
• Works well under pressures/deadlines
• Ability to work effectively, independently and in a Team environment.
• Excellent verbal and written communication skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

We are seeking a professional and experienced Chef de Rang / Service Executive to join our team. We are looking for someone with strong passion for hospitality, excellent customer service skills, and the ability to work effectively in a fast-paced environment. This position will play a key role in ensuring our guests have a memorable dining experience by providing top-notch service and maintaining high standards of presentation and cleanliness.

Job Description:

• Provide exceptional service to guests
• Set up and prepare tables for service, including polishing cutlery and glassware, arranging table settings, and ensuring cleanliness
• Take orders accurately and ensuring dishes are served in accordance to the standards
• Maintain in-depth knowledge of the menu, including specials, dietary restrictions, and provide recommendations to guests.
• Process payment accurately and professionally
• Maintain high level of standards of hygiene and cleanliness
• Assist in training junior level service team members

Requirements

• Ability to work and collaborate in a team
• Proven experience as a Chef de Rang / Service Executive in a high-end restaurant or hotel.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle pressure.
• Professional appearance and demeanor

You may submit your application through mycareersfuture.

Key Responsibilities:

• Plan and execute charity fundraising strategies.
• Mentor and recruit Charity Ambassadors.
• Help manage third-party fundraising events, including paperwork and communication.
• Guide students in fundraising
• Support major events like Race Against Cancer, Relay for Life, Charity Golf, or Charity Gala Dinner.
• Ensure compliance with data protection laws for third-party information.
• Handle administrative tasks like purchasing and reporting.
• Manage donation collection and distribution.
• Place NETs QR code stickers in approved locations.
• Assist with online donation portals.

Qualifications and Experience:

• Degree in marketing or business management.
• At least 2 years of experience in events and fundraising.
• Knowledge of online marketing tools.
• Understanding of data protection laws (PDPA).
• Familiarity with Charities Act and IPC regulations.
• Understanding of Fundraising Regulations.
• Strong English writing skills.

Keywords: Fundraising, charity event, donor relation

Working Location: Outram

Working Hours : Mon - Fri , Office Hours

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Entry Level!

Location: Pasir Panjang/Labarador Park

Working hours: Monday-Friday 9 am to 6 pm and Saturday from 9 am to 1 pm

Job scope:

• Provide general customer support by managing customer service hotline
• Handling customer complaints.
• Answer customer questions.
• Documenting customer interactions.

Requirements:

• Diploma in any discipline

Interested candidate may apply via email to [email protected] (indicating Job ID:44985 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Ricky Teo Xi Er - R2198412

ScienTec Consulting Pte Ltd – 11C5781

Responsibilities:

• Ensure operations runs smoothly, and SOP compliant.
• Manage and co-ordinate the entire shipment process for customers.
• Implement and establish new processes for export / import operations.
• Review export/import operational procedures for continuous improvement, to enhance efficiency.
• Prepare KPI reports for customers & attend to Operation Review meetings when required.
• Plan/schedule space for all origin stations.
• To be proactive in preventing service failure
• To be resourceful in managing recovery
• To co-ordinate shipment closely with Customers and various department to ensure shipments executed correctly
• To monitor & ensure Customers make prompt payments
• To rectify & resolve payment discrepancies
• To develop good relationship with Customers
• To observe & control daily operational issues in order to comply Customer’s requirements
• To co-ordinate Customer Service & Operational information and expedite for replies

Requirements:

• Singaporean ONLY
• Understanding of freight forwarding operations

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R2197550 | EA License 16C7883

• Reporting to the Community Eye team lead, an Assistant Coordinator is an ancillary staff who is responsible to work in collaboration with Optometrists and Coordinators to provide assistance in clinical, administrative and technical duties, to ensure continuity of patient care in their aural rehabilitation process.

Requirements:

• Min Diploma in any Healthcare Relevant Discipline
• Any Prior experience will be advantageous.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Executive Assistant

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd E

A License No. 99C4599

Our Client is a MNC in the Sports Wearable Manufacturing. Due to their current expansion plan, they are looking for an Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Responding to customer inquiries and providing detailed information about airfreight services, rates, schedules, and documentation requirements.
• Liaising with various departments to ensure the smooth and timely processing of airfreight shipments.
• Assisting customers with booking airfreight shipments, arranging pickups, and tracking shipments during transit.
• Resolving customer complaints, issues, and disputes promptly and professionally.
• Ensuring compliance with airfreight regulations and customs requirements.
• Maintaining accurate records of customer interactions, transactions, and shipment details.
• Collaborating with the operations team to optimize processes and enhance service quality.
• Liaise with customers informed about any delays, changes, or issues affecting their airfreight shipments.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is from global travel retail industry. They are looking for a Customer Experience Executive to assist their Service Excellence team for the next phrase of their business. They are located in East – easily accessible. The Customer Experience Executive is responsible for:

Duties

• Provide exceptional customer service through email and feedback portals, resolving issues promptly and professionally.
• Understand our products and services to offer personalized recommendations and solutions.
• Use active listening to meet customer needs and preferences, collaborating with colleagues to achieve satisfaction targets.
• Analyze customer feedback to enhance the customer experience and maintain service recovery protocols.
• Manage and support the customer journey across all touchpoints, including on-site, online, social media, and delivery.

Requirements

• Diploma or Degree in relevant business related discipline
• Proven track records in relevant role and responsibilities
• At least 2 years’ experience in similar role

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Responsibilities

• Check for completeness of job files received from Operations.

• Check the customer’s billing requirement based on the specific job file, customers’ contract or customers’ standing instructions.

• Check and clarify the pricing, customer information and job information to ensure billing accuracy.

• Enter the billing information in the SAP System and generate the invoice for Operations checking and endorsement.

• Follow-up on unbilled jobs and ensure it is completed within a given timeframe.

• Prepare and submit testing reports and dispatch invoices when required.

• Support Billing Manager in KPI monitoring and other weekly/ monthly reporting.

Job Requirements

• Minimum Diploma in either Accounting, Business Administration, Finance or relevant field.

• Minimum 3 years in either Accounts Receivable, Billings or Customer Service would be an advantage.

• Meticulous and have an eye for details.

• Must know SAP System

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the Service Excellence team for assistance.

Responsibilities:

-          Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

-          Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

-          Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

-          Collaborate with colleagues to achieve customer satisfaction targets.

-          Participate in training and development programs to continuously improve customer service skills and product knowledge.

-          Analyze customer feedback and provide insights to improve customer experience.

-          Develop and maintain a loyal customer base through personalized interactions and excellent service.

-          Update to Changi Airport Group QSM team for monthly QSM rewards submission for eligible employees

-          Steering and manage Customer’s experience both on line and off line.

-          Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc

-          Provide and upkeep service recovery protocol.

-          Effectively supervises the day-to-day operation/activities of the customer service team

-          Any other ad-hoc assignment as assigned by the Superiors

·       Diploma or Degree in relevant business related discipline

·       Proven track records in relevant role and responsibilities

·       At least 2 years’ experience in similar role

·       Strong written and oral English communication skills

·       Excellent customer-service orientation

·       Ability to communicate effectively with multi-departments and external stakeholders

·       Problem-solving skills and meticulous attention to detail

·       Good organisational and customer service skills

·       Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

You will be part of a dynamic start-up team in the plan, design, develop and construct new patient-centric healthcare facilities. It spans facilities across the campus, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices. You will lead and/ or facilitate discussions with clinical stakeholders to redesign the model of emergency care, ensuring that patients’ needs are effectively triaged and managed from the front door. You will work in consultation with the clinicians to plan and develop the clinical and supporting services in the Emergency Department, and to translate these service plans into the physical design and infrastructure requirements of the facility.

This entails:

• Planning and executing the clinical service strategy for emergency care in line with future models of care while focusing on new paradigms in a post-COVID-19 environment.
• Co-leading the secretariat team to support assigned Committees led by Senior Management and its supporting Workgroups.
• Working with the core team and key stakeholders to develop a detailed business case proposal.
• Fronting engagements with government and other external agencies on issues pertaining to the conceptual model, business case and service plans.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB SCOPE:

Planning and executing the clinical service strategy for emergency care in line with future models of care while focusing on new paradigms in a post-COVID-19 environment.

• Co-leading the secretariat team to support assigned Committees led by Senior Management and its supporting Workgroups.
• Working with the core team and key stakeholders to develop a detailed business case proposal.
• Fronting engagements with government and other external agencies on issues pertaining to the conceptual model, business case and service plans.

JOB REQUIREMENTS:

• Recognised Bachelor's degree in any discipline with at least 8 years of relevant working experience
• Good interpersonal and communication skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our Client is a MNC in the Manufacturing industry. Due to their current expansion plan, they are looking for an Senior Export Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage and process incoming shipments and associated documents according to customer requirements.
• Perform scanning tasks using the customer's warehouse management system.
• Ensure all documentation is completed and updated promptly to the Head Office.
• Coordinate with relevant parties for outgoing or return shipments as needed to support customer order fulfillment.
• Assist with month-end stock takes and replenishment of materials.
• Perform various administrative duties, including filing and document processing.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment
• Experience in SAP SAGE

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

MNC with business investment interest across manufacturing, F&B, Hospitality, Retail, Financial Services, Electronics, IT & Constructions internationally. Due to business expansion, seeking dynamic and self-motivated individual to join the Retail team as Customer Experience Executive!

Budget for this role: S$3200

Responsibilities

• Provide administrative support to Operations Management and Sales teams to ensure smooth day-to-day retail operations
• Keep track on store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Inventory management – support regular stock take as planned by Management to meet Licensing requirements.
• Provide administrative support in new stores opening and closing, new products launches and events.
• Ensure implementation of standards for BOH, ensuring, organization, general health and safety best practices are adhered to for all stores.
• Verify workforce for QSM incentives eligibility
• Update and manage Brand Ambassadors’ deployment
• Ensure adequate supplies to support Operations such as sourcing and ordering of stationery, packing materials, equipment maintenance and upkeep
• Identify improvement opportunities and communicate suggestions to store management to drive operational efficiency.
• Compilations of reports, presentation for internal meetings.
• Collaborate productively and respectfully with team members.
• Any other ad-hoc assignments assigned by Management

Requirements

• Diploma / Degree in relevant discipline
• 2-3 years related administrative experience from Retail / Travel Retail industry
• Good with Microsoft Office Suites and proficiency in computing skills such as Excel (Formula, Pivot Table, Power Pivot, Power Query, Data Management, PowerPoint for presentation

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

• Be part of a dynamic start-up team to plan, design, develop and construct new patient-centric healthcare facilities. The scope of this project spans facilities across the campus, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices.
• Lead and/ or facilitate discussions with clinical stakeholders to redesign the model of emergency care, ensuring that patients’ needs are effectively triaged and managed from the front door.
• Work in consultation with the clinicians to plan and develop the clinical and supporting services in the Emergency Department, and to translate these service plans into the physical design and infrastructure requirements of the facility.
• Planning and executing the clinical service strategy for emergency care in line with future models of care while focusing on new paradigms in a post-COVID-19 environment.
• Co-leading the secretariat team to support assigned Committees led by Senior Management and its supporting Workgroups.
• Working with the core team and key stakeholders to develop a detailed business case proposal.
• Fronting engagements with government and other external agencies on issues pertaining to the conceptual model, business case and service plans

Requirements:

• Min Degree in healthcare or biomedical sciences
• Relevant working experience in healthcare or operations preferred
• Excellent planning, analytical and critical thinking skills
• Excellent written skills, especially in paper and minute writing as well as oral communications and presentation skills
• Proficient with data analysis and presentation software to prepare presentations comprising clear and concise messaging with visually appealing infographics
• Strong project management skills and ability to prioritise multiple projects and work effectively under tight deadlines
• Ability to work under pressure and thrive under challenging conditions
• Self-motivated and strong problem-solver
• Strong team player and demonstrated ability to engage multiple stakeholders at all levels
• Dedicated and willing to go the extra mile to see things through

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Assist the Line Manager to maintain customer service excellence activities/programs.
• Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
• Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
• Instill customer loyalty and retention through the company's retention programs and outbound service calls
• Participate in company and Customer Management department’s projects assigned by Line Manager

Job Requirements:

• Diploma with minimum 1 year Customer Service experience

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Company Overview: Join us, a leader in security services, and be part of a team dedicated to providing top-notch customer service. We are looking for a Senior Customer Relations Officer to manage customer relations and ensure high levels of customer satisfaction.

Working Hours: Monday to Friday, 8.30 am to 5.30 pm

Working Plaxe: Toh Guan

Job Description:

• Respond to all incoming calls regarding customer issues, especially termination requests, and turn them into contract renewals.
• Answer all incoming calls promptly, effectively, and professionally.
• Document all calls and actions taken into the system, ensuring all updates and amendments are accurate.
• Ensure all contract renewal submissions are accurate, and supporting documents are uploaded into the system promptly.
• Follow through and take ownership of all customer queries where possible.
• Work towards KPI set by the Leader.
• Work unsupervised while maintaining professionalism.
• Identify areas for improvement and work closely with internal and external stakeholders to implement new processes.
• Utilize good incident knowledge in the market to overturn termination requests related to security needs in homes and businesses.
• Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements:

• Minimum 5 years of relevant experience within a call center working environment, preferably in banks or telcos.
• Minimum Diploma with experience in the customer service industry.
• Proficient in Microsoft Office and able to demonstrate diligence and meticulous traits.
• Possess customer-centric qualities.
• Good interpersonal and phone communication skills.
• Bilingual in English (both written and oral communication) and ability to converse in Mandarin preferred due to high volume of Mandarin-speaking account holders.
• Able to commence work on short notice.
• Strong understanding of how the subscriber life cycle works.
• Passion for learning new skills, products, and technical knowledge.
• Shows tenacity in finishing tasks, especially in the face of resistance.
• Strong team player with excellent teamwork capabilities.

Salary & Benefits:

• Salary Range: Basic $3.2-3.5K
• Annual Leave: 12 days
• AWS(13th Month Bonus): 1 month
• Variable Bonus: Depends on company and employee’s performance

How to Apply: Interested candidates are invited to submit their resume with a recent photograph, stating their current and expected salary to [email protected]

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JUNYA OISHI:
Reg No. (MOM): R2094543

Fellows Creative Staff Singapore Pte. Ltd.
20 Anson Rd, #11-01, Singapore 079912
Registration No. (ACRA) : 201329050C
License No. (MOM) :　13C6828

• Salary: $2000 – 3800
• Work Location: Changi Airfreight Centre
• Working hours: Mon – Fri 9am – 6pm | alt Sat 9am – 1pm
• You will be part of the Co-Loading team in charge of providing seamless and customer-focused solutions through our various airline products.

Responsibilities:

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers.
• Be familiar with the requirements of our various airline products and advise our customers accordingly.
• Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Work closely with Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

Requirements:

• Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Familiar with Cargo Community Network (CCN) system.
• Proficient in MS Office and Excel.
• Candidate may be required to work on shift and weekends.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279