Total 93,242 customer service manager job vacancies in Singapore

COMPANY

We are a Small Medium Enterprise (SME) focused consultancy firm, which has a singular aim to help SMEs all over the world, to fast track their companies’ growth leveraging on the know-how and execution of Capital mechanism. We wanted to develop not only convectional but Capital Entrepreneurs. Through our deep understanding of the pain points of SMEs, we tailor-make each and every of our program to hand hold aspiring SMEs to prepare them for their exciting corporatization journey toward public listing (IPO) and beyond. We are expanding rapidly and we look forward to having aspiring sales personnel to be part of our growing strong team.

Our vision is to be Asia’s Silicon Valley.

Our mission is to develop A+ Companies & Capital Entrepreneurs.

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

COMPANY

PIF Capital is a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship.

We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team!

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

Main Responsibilities

• Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service
• Identify and target potential customers to generate new leads and sales opportunities
• Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities, and achieving revenue targets.
• Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
• Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
• Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
• Monitoring industry trends, competitor activities, and market conditions to identify potential risks and opportunities for key accounts.
• Other ad-hoc duties and initiatives assigned.

Qualification

• Diploma or equivalent qualification
• Minimum 5 years experience in ISO tanks / Flexi Tank with proven records
• Good communication and fluency in English (oral and written) are required
• Self-motivated and passionate about sales
• Goal-oriented to achieve set targets
• Ability to perform under pressure
• Strong team player with good initiative and ability to work independently

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your CV to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Rachel Tang May Leong
EA Personnel Reg No: R24120775

- To have a Driving license is additional support for the job needs.

- Identifying project goals, needs, and scope

- Planning, monitoring, and documenting tasks throughout a project

- Ensuring all tasks, deliverables, and project materials are delivered promptly.

- Managing all resources necessary for project execution

- Creating the project plan and schedule

- Recruiting project staff

- Managing the budget

- Coordinating with management and main contractor team for project support.

- Establishing the Safety and Health or the worker in the organisation

- Ensure the authority guidelines are practised on the project site.

- Delegating project tasks to team members

Job Description

• To prepare, plan and implement sales strategies to achieve sales target set by management
• Build relationship with business counterpart(s) and attend to customers’ requirement
• Build and maintain contact with all customers to ensure high level of customer satisfaction.
• Work closely with the Logistic department for logistic support
• Secure new businesses and maintain existing businesses in the assigned regions
• Undertake special assignments and projects assigned
• Knowledge in Stage desiging and 3D drawing
• Ensure production stays on schedule and produced quality products as per the planned schedule
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans, quality and customer-service standards; resolve problems

Job Scope

• Recognized Degree/Master Degree holder with minimum 3 years of Managerial working experiences.
• Proven track record in exceeding sales targets
• Excellent interpersonal, communication and presentation skills
• Strong selling and analytical skills – strategize and potentially lead and grow a team
• Business focused, self-motivated and driven
• Class 3 driving will be an added advantage

Job Description & Requirements

Responsibilities:

• Responsible for providing excellent customer service and promoting our wellness services, including Massage ,spa, wellness yoga ,manicure, pedicure , eyelash and eye brow and overseeing the day to day business operation.
• Knowledgeable about the all wellness programs including wellness yoga.
• Provide guidance and support to customers on the wellness programs available, including wellness yoga classes, wellness treatments, and other wellness offerings.
• Respond promptly to customers’ inquiries and concerns.
• Create with special events, promotions, and other initiatives related to our business.

Qualifications:

Vocational studies related to the field of massage, wellness and spa management with at least 7 year experience in customer facing roles

Previous experience in the wellness yoga and hospitality industry is preferred.

Knowledgeable about wellness yoga , spa, and wellness programs.

Good command of written,spoken chinese

Adaptable and outgoing with excellent interpersonal skill.

Ability to work under pressure and be flexible as part of the pre-opening team.

If you are keen to apply for the position.

job Scope

· Manage incoming calls

· Support sales team in job processing and coordination of orders

· Obtain production requirement and updates from customers

· Prepare documents and coordinate shipments

· Sustain good relationship with customers, co-workers and colleagues through interactive communication.

· Training provided

Requirement

· Minimum GCE 'O' level / Higher Nitec / Diploma

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Responsibilities :

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

 Identifying and qualifying potential prospects, analysing their buying needs, doing

market research and monitoring competitors

 Work with Engineer Specialists to jointly respond to clients’ enquiries

 Coordinate sales activities with accuracy and timeliness.

Job Requirements:

 Have a minimum 3 years experience in client servicing in engineering sales.

 Possess a Diploma preferably in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Drive strategies and long-term vision to build best-in-class digital products
• Conduct user research and usability studies, collaborating with designers, developers, and research teams throughout the process
• Craft a product vision (short- and long-term) and convert it to concrete strategy
• Participate in market research, validation, and white space analysis to identify opportunities for new or existing features and functionalities
• Partner with business owners and agile product teams to build roadmaps that will be reflected in the company's broader portfolio planning
• Develop and implement pipelines that extract, transform, and load data into an information product

Responsibilities

• Partner with IT to manage roadmap and backlog for all digital products, ensuring that IT delivers capabilities on time and per expectation
• Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Partner with executive team to identify key capabilities needed as well as potential issues
• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
• Work with product marketing to develop positioning and messaging and ensure differentiation from competitors
• Monitor and evaluate product performance to facilitate continuous iteration and improvement

Required skills and qualifications

• Three to five years of experience in digital product management or similar role
• Strong analytical, prioritization, and negotiating skills
• Experience in usability and customer-focused design
• Passion for building great products to solve customer and business problems

Job Responsibilities

· Lead team in People, Equipment and Product (PEP) and ensure the assigned outlet runs smoothly.

· Lead team in all station (service, kitchen, bar and cashiering) procedures to ensure exception experience for the customers.

· Lead team in all back-of-house preparation procedures to ensure high quality product is served.

· Lead team in all general housekeeping and cleaning procedures.

· Lead team in delivering Quality, Service and Cleanliness (QSC) standards of the assigned work stations.

· Lead team in marketing and promotion campaigns to maximise sales.

· Use resources to ensure optimum and efficient use of resources, including planning, allocating and scheduling of resources to tasks.

· Review, control and monitor the weekly staff schedule and overtime according to established company policy.

· Ensure all reporting relating to assigned store are completed promptly

· Performing any other duties as assigned by supervising manager and/or Management

Job Requirements

· Minimum 2 years of experience in F&B industry

· Minimum 1 year of experience managing staff

· Strong interpersonal and communication skills

· Independent and able to multi-task

· Possess problem solving, motivating and organization skills

· Strong passion for delivering quality service with a smile

· Able to do shift work, weekends and public holidays

• Reports to Project Manager
• Overall in-charge of all M&E activities for the project
• Managing all M&E schedule on site
• Submission of reports to consultant
• Oversees M&E works base on coordination
• Managing and motivate manpower to achieve the planned completion of installation
• Attending coordination meeting and room schedule meeting
• Attending site coordination meeting
• Planning of the whole project electrical schedule based on Master Programof the delivery
• Planning of the whole project electrical schedule based on Master Program
• Preparing variation works with documents for justification
• Attending meeting with Client for Progress of works
• Trouble shooting during testing & commissioning
• Review all M&E drawings and checks for compliance with specifications and regulations

Job requirements:

• Degree in Mechanical/Electrical or equivalent
• Minimum 7 years’ experience in M&E works for high rise building projects for A1 MNC Construction firm
• Able to work independently and as a team member
• Familiar in M&E site procedure
• 5.5 working days
• Location : Labrador Park
• Project: Commerical building

Job Description

• Industry/ Organization Type: Transportation/Logistics
• Position Title: Warehouse Operations Manager / Warehouse Manager
• Working Location: Tuas
• Working Hours: 5 days, Mon-Fri, 8.30 am – 5.30 pm
• Salary Package: Basic up to $6,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the overall warehouse operations, including receiving, storing, and distributing goods, ensuring accuracy and timeliness of delivery.
• Ensure compliance with legal, customs, and industry standards for warehousing, material handling, shipping, and safety aspects.
• Establish and monitor security procedures and protocols to safeguard warehouse operations and contents.
• Manage material handling and customer service/record keeping.
• Interface with customers and internal departments to plan workflow, react to changes, drive improvement programs, and resolve issues.
• Manage inventory accuracy through physical counts and reconciling with data storage system.
• Inspect equipment, plan and implement new layouts and maintenance of warehouse.
• Prepare annual budget, schedule expenditures, analyse variances, and initiate corrective actions.
• Recruit, train and manage warehouse staff.

APPLY NOW!!!

• Bachelor's degree in logistics, supply chain management, or a related field
• At least 5 years of experience in warehouse management or a related field
• Strong knowledge of warehouse operations, inventory management, and logistics
• Proven track record of developing and implementing successful warehouse policies and procedures
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
• Proficient in Microsoft Office and warehouse management software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65679 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Responsibilities:

• Develop comprehensive project timelines and schedules, strategically allocating resources to maximize efficiency and meet project objectives.
• Facilitate kick-off meetings and actively participate in regular progress updates to foster seamless communication among team members.
• Ensure the timely achievement of project milestones while adhering to budgetary constraints and maintaining high-quality standards.
• Continuously assess project status, promptly identifying and addressing potential challenges, and keeping stakeholders apprised of progress.
• Supervise contractors throughout the installation process, ensuring strict adherence to timelines and technical specifications to optimize service delivery.
• Rigorously monitor project costs and revenue, offering valuable insights to facilitate decision-making and improve overall project financial performance.

Requirements:

• Bachelor's degree in Computer Science/Engineering, or Information Technology.
• PMP certification is highly desirable.
• Possess a minimum of 4-6 years of experience in project management.
• Proficient understanding of cabling infrastructure, internet networks, routers, and switches.
• Demonstrated excellence in interpersonal communication, presentation, and project management skills.
• Ability to work autonomously with minimal supervision.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PEIF
EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

DESCRIPTION/RESPONSIBILITIES:

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Asia Client Services team to deliver exceptional client experience to institutional clients of J.P. Morgan Asset Management.

We are looking for a Client Account Manager (CAM) with experience working in the servicing and/or financial sector to join our team responsible for delivering exceptional client service to Institutional clients of J.P. Morgan Asset Management in Singapore and Southeast Asia, as well as Australia and New Zealand as well as, with the potential to expand their responsibility to service the broader region and other client types. As the point of contact for daily servicing needs of our clients, CAMs develop an understanding of the unique requirements of clients across all asset classes and champion those requirements within the context of the larger firm. In addition, they also partner with Client Advisors (Sales) and Investment/Product Specialists to form a dedicated integrated service team for each assigned client with a segregated mandate.

The successful candidate will demonstrate effective communication, interpersonal and relationship building skills along with an organized approach and controls mindset reporting to the Co-Head of APAC Institutional Client Service covering Hong Kong, Singapore, Southeast Asia, Australia & New Zealand.

Job Responsibilities:

1. Act as day-to-day client service contact for assigned group of clients for non-investment related activity and proactively manage and develop relationships with those clients. This includes responding to clients’ auditors, consultants, and other third-party requests while balancing meeting client needs with a risk and controls mindset to protect the firm.

2. Ensure client impacting issues, regulatory change and business change is communicated to the client and escalated / documented for internal stakeholders as appropriate

3. Perform, in compliance with internal procedures and processes, all required client service functions throughout client lifecycle, including:

1. Work with Request for Proposal (RFP) and Client Advisors (CA) teams to provide information and/or answers to prospect questions / present at pitches when needed

2. Manage the onboarding process including negotiation of mutually acceptable Investment Management Agreements, account set-up, communication with client and other third parties

3. Coordinate Know Your Customer (KYC) (onboarding and refresh) in partnership with Client Advisors and Compliance teams

4. Respond to day-to day queries and delivering our service offering, including coordination of client cash flows, follow up with clients on outstanding invoices and maintenance of client records

4. Attend client meetings and events as appropriate (including due diligence meetings) and leading client service reviews

5. Partner with global Client Service teams to support our clients’ needs, especially where portfolios are managed across regions

6. Participate and contribute to client impacting business, technology and regulatory driven projects and initiatives as well as client service and regional team meetings

Required qualifications, capabilities and skills:

1. Bachelor’s degree or equivalent in any discipline

2. Minimum 5 years previous experience at an asset management or financial services firm, and background in client service.

3. Strong interpersonal, communication (written and oral), negotiation and influencing skills

4. Enthusiastic and dynamic in delivering exceptional client services; an initiative-taker who is adaptive, fast-learning, responsive, extremely well-organized, detail-oriented and committed to accuracy and attention to detail

5. Ability to work independently and with teams, multi-task and meet strict deadlines. Strong organizational, and prioritization skills are required alongside effective judgement from a risk and escalation perspective

6. Flexible/ability to adapt to change

7. Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook)

8. Other qualifications: CMFAS Module 3 and 5 (depending on prior qualifications, module 6 may also be required) or readiness to take the exams is required

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=a067a33930efc2d5ae8ac3142ce47e4d

The Opportunity

• Adecco is partnering with a well-established MNC innovative electrical system manufacturer.
• The role will be involved with planning, participating and supervising the integration, verification and validation process and supporting system.
• Working hours: Monday – Friday

The Talent

• Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
• Experience working within a Systems Engineering lifecycle
• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in IT/security/C2/defence related projects from a Systems Engineering perspective
• Good knowledge on how large projects are managed
• Strong oral and written communications skills
• Strong liaison and stakeholders management skills
• Strong motivation to be involved in all phases of a project life cycle, from bids to project completion.

The Job

• Define the integration strategy, establish the requirements related to IVV activities, and perform the associated cost estimate and schedule.
• Ensure the solution integration is performed by the team, according to the specifications and design.
• Propose IVV scenarios and guarantee their implementation, in collaboration with the development teams and the customer.
• Coordinate the IVVQ activities, establish the priorities and integration logical diagrams, conduct the tests in the factory and on site, support the acceptance and commissioning, analyze the results and transmit them to the development teams.
• Provide the associated documentation, according to the internal process and the quality standards.
• Report the progress and status of the IVV activities to the project manager and the customer.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Automation Lead to be part of their Automation Engineering team to support their business needs. They are located in the West - easily accessible.

Job Description :

• Formulate a comprehensive strategy for warehouse automation in alignment with Supply Chain objectives, tailored to the specific needs of ambient and cold storage facilities.
• Evaluate and select suitable automation technologies (e.g., robotics, multi-shuttle, AGV, sortation, etc.) that optimize operations within the allocated budget.
• Lead the implementation of automation solutions across multiple warehouses, ensuring seamless integration, minimal operational disruptions, and adherence to timelines and budgets. Identify potential risks associated with automation implementation and devise strategies to mitigate them, ensuring business continuity.
• Collaborate closely with departments such as operations, technology, finance, industrial engineering, and indirect procurement to gather requirements and ensure that automation solutions align with overall business goals. Ensure compliance with industry standards, regulations, and safety protocols to maintain a secure working environment for warehouse personnel.

Requirements:

• Min 8 years in relevant working experience (warehouse/ distribution centr)
• Experience with automation control such as Siemens IPC, PLC etc, and able to provide advisory/ insight in automation solutions
• Comfortable with travelling in differet distribution centre

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Assistant Marketing Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Assistant Marketing Manager:

• Lead product and service development aligned with customer needs and competitive advantages.
• Collaborate with suppliers, business associates, and management to implement advertising and promotion initiatives.
• Conduct market research to inform strategy and campaign planning.
• Coordinate and oversee in-store activations.
• Analyze brand performance, providing insights and recommendations based on research.
• Manage advertising expenditure within set budgets.
• Create and implement innovative sales and brand enhancement campaigns, both online and offline.
• Develop advertising concepts across various media channels.
• Oversee online and digital marketing strategies and campaigns, including SEO, SEM, and Social Media.
• Manage ecommerce marketing and operations.

Requirements:

• Minimum Degree in related field
• At least 3 years of relevanbt experinece

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

This is a role in the in-house client-dedicated Team in Keywords Singapore.  The Lead LPM role will support the client’s Localisation team and will work closely with the client’s tools, processes and personnel.

In this role, the Lead LPM will need to master file delivery management to support the client’s localisation and LQA requests.

The Lead LPM will manage the hand off and delivery of multiple localisation projects of different sizes, simultaneously within the timeframe agreed with the client.

Responsibilities:

Client Relationship:

• Work closely with the client’s localisation team on project specifications.
• Communicate regularly and professionally with the client’s localisation team.

Communication:

• Manage all communication channels on assigned projects.
• Ensure communication is clear and concise on project requirements to other Keywords offices and the client’s language providers and development teams.

Project Management:

• Work with the client’s localisation tool to organise tasks and deliveries.
• Hand off files to the client’s language providers, including Keywords.
• Monitor status and track delivery of projects.
• Seek solutions for issues that arise during projects and escalate risks as necessary.
• Propose improvements to process where applicable.

Teamwork:

• Work as part of in-house client-dedicated teams in Keywords.
• Build good working relationships with all client-dedicated team members in Keywords.
• Build working relationships and daily cooperation with the Keywords LPMs and Keywords Leads for Localisation and LQA.
• Build good working relationships with other Keywords offices, language providers and developers, working on the client’s localisation.
• Support the other LPMs and assist the Keywords Team Leads in daily operation.

Reporting:

• Conduct project presentations and compile daily, weekly and monthly and ad hoc reports as appropriate.
• Escalate any material issues that arise on a project to the LPMs and Team Manager and agree how to manage and communicate these with the client.
• Participate in regular internal and client meetings.
• Participate in business reviews with both internal and external stake holders.

Personal development:

• Take responsibility for personal learning and training needs.

• Only open for Singaporeans
• Degree / Diploma in Business, Translation, Computer Science or Games Development
• Minimum 3 years’ experience in Games Localisation or LQA
• Must be motivated and a team player
• Excellent written, verbal and interpersonal communication skills in English and Chinese
• Excellent knowledge of PC and MS Office products is essential
• Excellent coordination skills
• Flexible towards working hours
• Ability to cope under pressure and to work to tight deadlines
• Ability to work with remote teams
• In depth knowledge of MOBA games
• Knowledge of memoQ
• Knowledge of an additional language an advantage
• Knowledge of MT an advantage

Additional:

• This is a 1-year contract (renewable & convertible to permanent) position.
• Working Location: Lavender MRT
• Working Hours: Monday to Fridays, 10am to 7pm

Employee Benefits:

• 18 Days of Paid Annual Leave Entitlement
• Family Care Leave
• Enhanced Sick Leave
• Training Opportunity
• Flexi Benefits
• Employee Share Purchase Plan
• Comprehensive Medical Insurance Coverage inclusive of Dental
• Attractive Welcome Pack for New Hire

• EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy.

https://www.keywordsstudios.com/privacy-policy/

Job Description:

• Develop and maintain financial models to support strategic initiatives and decision-making. Prepare financial forecasts, budgets, and variance analyses. Provide insights into key performance metrics and trends.
• Oversee the preparation and distribution of accurate and timely financial reports, including monthly, quarterly, and annual financial statements. Ensure compliance with accounting standards and regulatory requirements.
• Monitor cash flow projections and manage cash flow effectively to meet operational needs. Identify opportunities to optimize cash flow and reduce financing costs.
• Assess financial risks and implement appropriate risk management strategies. Ensure adequate internal controls are in place to safeguard assets and mitigate risks.
• Evaluate investment opportunities and provide recommendations to senior management. Monitor investment performance and assess potential risks and returns.

Requirements:

• Minimum Degree in accountanting or finance related /ACCA
• Minimum 4 years of relevant experience
• Minimum 1 year of full sets experience

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• MNC
• Full Spectrum except Payroll
• Permanent position
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as HR Manager.

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations
• Experience within food/fast moving consumer goods (FMCG)/beverage industry will be preferred
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Achieve a promising career with OSG by joining our journey to become Singapore’s leading supplier of containers and modular space solutions! Get acquainted with clients from a wide range of industries, government and MNCs! Accepted candidates can look forward to a friendly, respectful, flexible work schedule, career development and rewarding working environment. Join our family now!

Marketing Manager

Roles & Responsibilities:

• Overseeing promotional campaigns KPIs, ensuring that KPIs are achieved within budget and maximizing profits
• Utilizing analytics tools/software, and critical thinking and analysis, to manage and evaluate digital marketing performance
• Tracking conversions for all campaign/events and constantly improve on enhancing conversions to leads generation or sales
• Building reports using internal data, optimizing overall lead acquisition
• Remain up to date on existing and emerging trends in social media
• Work with creative and content Teams to create, iterate and identifying winning creative angles and assets
• Working with ecomm team to create and monitor a social calendar
• Monitoring and guide junior stuff to answer sales & general enquiries on social and communication platforms (ie, FB, IG, Telegram, Email, etc)
• Build and maintain strategic partnerships/ relationship which includes negotiating on campaign terms or seeking for sponsorships
• Any other Ad-hoc duties assigned by the company

REQUIREMENTS

• Adaptability in a SME / startup environment
• Bachelor’s Degree in Marketing, Business, or related discipline
• Min 2 years of experience in marketing
• Deep knowledge of retail and digital marketing, basic knowledge of SEO will be an advantage
• A clear understanding of social media and how to translate strong campaigns across these channels
• Good communication skills in both written and spoken English
• Excellent project, time and people management skills
• Keen learner and a team player with a great sense of responsibility, proactive with a positive attitude
• Experience with marketing analytics tools (ie Google Analytics) and media networks
• Creative thinker with an eye for detail
• Able to multi-task with excellent organizational skills and meticulous in work assigned
• Able to work under pressure and meet a tight timeline in a fast-paced environment
• Proactive team player, responsible, self-driven and organised.

Above all else, we hope you are:

Excited about what our company does
A reliable and responsible individual who takes pride in your work
A hardworking individual who strives to excel

Interested applicants, please send update resume, address & last drawn salary. We regret only shortlisted candidates will be notified. (Agency will not be entertain)

Company Overview

Our company is one of the leading suppliers of cabin containers in Singapore that provide portable, affordable and flexible space solutions. We strive to deliver reliable products and warm service to our customers from many different industries including Building & Construction, Manufacturing, Maritime and Services. As we expand, we will continue to bring out the best in our people and seek better working experience & environment.

We believe in building for all a:
1) Progressive working environment
2) Friendly & respectful culture
3) Rewarding & enriching experience

Our core values are being Optimal, Smart & Genuine.

Job requirements-

1 Billingual in English and Mandarin as will be working with Chinese media Division and dealing with products in Chinese.

2 Bachelor's Degree in a relevant technical field or equivalent work experience

3 Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

4 5+ years of project & program management experience, including tracking and planning projects

5 5+ years of experience working with business stakeholders within a cross-functional matrix environment

6 Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

Job Description-

●Lead and manage multiple technical programs from initiation to completion, ensuring alignment with business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful outcomes.

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate and synthesize information across departments for efficient communication, reporting and expectation management

Responsibility and requirement

• Direct daily operations with full decision-making responsibility for operation, weekly scheduling, and establishing sales goals.
• Utilize strong interpersonal communication skills to direct daily operations of the club ensuring the highest standards of quality and productivity.
• Direct communication with corporate partners in merchandising and distribution to ensure brand integrity and inventory levels to support a club environment.
• Facilitate in human resources duties such as interviewed potential candidates, direct hiring and termination process, administrate payroll.
• Assist in the day to day operation of a night club.
• Willing to work night hour from 9pm to 6am as a night club operating hour.

Facilities Manager

Work Dynamics - Integrated Facilities Management

• To support the account lead for the soft Services & operations.
• To escalate to account lead if there is any issue arises on site related to soft services & operations
• To Liaise with the building management and security regarding access, car parking, etc.
• Routinely inspect cleaning inside the white space are being well maintained (comm room & closets) upon taking over
• Work with account lead for the taking over of floors, meeting rooms, cafeteria, pantry, washrooms, storage space, back of house
• Work with account lead to establish processes and protocols for cleaning various surfaces, compartments, employee touch points.
• To establish process for effective waste management with EGS, account lead and landlord.
• Development of new SOPs and EOPs related to soft services for IOI
• Ensure documentation of OMM & as built drawings related to soft services are in order
• To ensure all the warranty of white goods are well kept/documented
• To work with the project team on the detailed cleaning of the space in preparation of go-live.
• Vendor & hard service contract management to ensure that it is professionally delivered at the right costs.
• To attend trainings to understand the operation of soft services items.
• Snagging and de-snagging of the site in preparation of go-live
• Managing all outsourced service contracts including inspections and quality management of service delivery – this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services.
• Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
• Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
• Routinely Inspect all contracted services to ensure performance measures are being maintained
• Ensure Helpdesk service requests are attended to in time.
• Achieve client satisfaction to Client expectations.
• Assure a steady, clear and empathic communication flow between the facilities teams and the customers
• Liaise with building management and security regarding access, car parking, etc.
• Holistic inspection of the facility at least weekly, ensuring it is tidy, organized, in perfect working order and in good repair, with action taken to remedy any issues
• Vendor management and supervision, including contractor site briefings
• Invoice processing and cost reporting for facilities management
• Reporting on metrics, financial results and other data as required
• Ensure that the day-to-day operation of Client Facility is conducted in an efficient and effective manner
• Being proactive in identifying and implementing more efficient and/or cost-effective processes, including periodic re-assessment of vendors and products
• On-call availability after office hours for emergency needs as required
• Coordinate events, conference, and meeting room setup with BU and internal CS teams
• Manage all rooms set up
• Manage all client area facilities
• Ensure the level of service standards and cleanliness of the property, meet the set standard of the company
• Work closely with HelpDesk, Reception, Catering, and Property Operation Teams
• Assist with the preparation and regular update of the Housekeeping Department Budget, in close cooperation with the Management ensuring targets are met and costs are effectively controlled.
• Recruit, select and develop Housekeeping employees / vendors to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
• Thorough hands on management, supervise closely all Housekeeping employees / vendors in the performance of their duties in accordance with policies and procedures and applicable laws.
• Develop and assist with training activities focused on improving skills and knowledge.
• Manage service contracts, including inspections and quality management of service delivery
• Prepare tender documentation, evaluation of tenders; prepare contracts
• Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client.
• Participate in Emergency Evacuation procedures including crisis management and business continuity.
• Manage all Health and Safety issues and actively participate in Health and Safety reviews