Total 92,714 Full-time customer service manager job vacancies in Singapore

Our client is the leader in electronic resources and strives to provide excellent products & services for information products and library technologies in Singapore.

Working Location: Kaki Bukit (Techlink)

Working Hours: Mon-Fri 9am-6pm

Responsibilities:

• Deliver virtual or onsite product training sessions to customers
• Consult with customers on best practices for their organization’s usage of the product
• Responsible for performing customer needs and solution finding sessions
• Identify needs for additional features and training that enhance customer
  success and retention
• Speak with power users in the organization and identify opportunities for
  expansion of account usage
• Provide customer feedback and/ or requirements to the Sales team
• Stay up-to-date and be a subject matter expert on all new product features
  rollouts
• Attend all sessions organized for products purposes
• Participate in training/ mentoring new team members
• Familiarity with SaaS product and ability to employ strategies in online
  environments

Requirements:

• Min Diploma
• Must be IT savvy and familiar with SaaS products (e.g. Salesforce, Google Workspace apps, Microsoft 365, HubSpot, Trello, Netflix, Zoom, Zendesk)
• Min 4 years working experience in Customer Support role
• Good analytics and problem solving skills

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Upgrading our current clients based on their subscription who may need to increase their accounting plan or corporate secretary plan.
• Negotiating with customers to ensure a fair price is applied to the 2 parties
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected.
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager.
• Outreach to our current clients via cold calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Identify product development opportunities through customer feedback and experiences
• Ensure a high level of satisfaction of the client

Requirements

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience upselling/upgrading services to current customers
• Zendesk and Tableau experience preferred
• Always looking for ways and opportunities to improve the client experience
• Previous experience in a startup/tech company is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Fast Flow is a highly specialized group of companies providing solutions for rainwater management in building projects across Asia Pacific. We have offices in Singapore, Malaysia, Thailand and Australia. Fast Flow designs drainage systems that seamlessly integrate into a host building, optimizing material use and achieving both architectural and engineering expectations.

As a proud member of the Vasun Group, a top 500 private Enterprises in China listed on the Shenzhen Stock Exchange and renowned for pioneering new building materials, we are poised for significant expansion. To spearhead this growth, we are seeking a dynamic and strategic-minded individual to join us as the Group Marketing Manager.

The incumbent is to lead the Marketing department and support the Group Business Development Director on the Marketing and New Business division.

1. Manages the company's new premium product range from Vasun and expands the product's reach to the Asia Pacific region while leveraged from Vasen team’s Support.

2. To revamp the company's existing website in alignment with the corporate strategic plan for 2024. This includes showcasing new offerings such as the new siphonic drainage system and other product ranges from Vasen.

3. Development and administer the E-marketing platform of the revamp company website to maximize online visibility and engagement.

4. Develop Business Plan and Brand building strategies for Fast Flow and Vasen products.

5. Support and expand the group’s products and services to the countries in the Asia Pacific region.

6. Future business development to cover the full range of home and office toilets and bathroom accessories.

7. Spearhead and meet the required deadline set at 2026 for company new business in buildings Soil waste business, it included the followings

a) Obtaining the necessary licenses and permits from relevant Government Departments

b) Business visit and promotion to development and M&E consultants.

c) Collaboration with Design & Build (D&B) management corporations

d) Fostering relationship with the plumbing fraternity.

Job Requirements:

Educational Background: Possess a degree, diploma, or equivalent technical certification in Architecture, Mechanical Engineering, Civil Engineering, or Building Sciences.

Experience: Preferably have a minimum of 10 years of experience in a related field, demonstrating a track record of success in strategic marketing and business development roles.

Communication Skills: Proficient in both written and spoken English and Chinese.

Join us in shaping the future of rainwater management solutions and building materials innovation across the Asia Pacific region. Together, let's drive sustainable growth and leave a lasting impact on the industry landscape.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
• OEM - vendors for hardware replacement ( DELL / HP )
• Shop floor specific software basic trouble shooting.
• Manage vendor site visit for Hardware issues.
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile.
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Also handle VIP End Users.
• Asset Management
• L1 Network and Server troubleshooting skills
• Location: TUAS

Job Description

• Reports to the Project Manager or Assistance Project Manager
• In-depth understanding of project specifications, technical details and construction drawings.
• Carry out work scheduling, material requisition planning, project supervision and documentation.
• Supervise structural/architectural works, coordinate with client’s representatives, consultants and sub-contractors on technical matters.
• Ensure timely completion and good quality of works.
• Ensure safety regulations are complied with.

Requirements

• Diploma in Civil / Structural Engineering or equivalent.
• 5 to 10 years’ of site management experience

Introduction:

Join our dynamic team as a Project Manager, where you'll play a pivotal role in driving the successful delivery of projects from initiation to completion. We invite candidates with hands on approach in assigned projects and tasks of key projects. Fresh Polytechnics or Diploma Holders are welcome

Reports to the Management team on a timely basis

Key Responsibilities:

• Lead and oversee end-to-end project management, ensuring timely delivery and within budget constraints with a hands-on approach – reporting to the management team
• Identify, evaluate, and oversee third party suppliers to help company achieve operational capabilities.
• Perform negotiations on behalf of the company.
• Collaborate with management and operational teams to define project scope, goals, and deliverables.
• Develop detailed project plans, highlighting critical paths and resource allocation and profit and loss, revenue projections
• Foster a collaborative environment, promoting effective communication and transparency among team members.
• Monitor and report project progress, identifying and mitigating risks to ensure successful outcomes.
• Conduct post-project evaluations to analyze results and enhance future project performance.
• Stay abreast of industry trends, emerging technologies, and project management methodologies.

Requirements:

• Diploma in Project Management, Business Administration, Marketing.
• Experience in project management, demonstrating successful delivery of projects. (No experience will be considered as well)
• Self-Starter and Self Motivated and able to work independently with guidance
• Strong leadership skills with the ability to motivate and guide teams toward project goals.
• Excellent communication and interpersonal skills.
• Proficient in project management tools and methodologies.
• Detail-oriented, ensuring accuracy in project planning and execution.

Work Schedule:

• 9 AM to 6 PM, 5-day work week.
• May require flexibility to extend working hours on a voluntary basis for work completion.

Additional Note:

• Fresh graduates are welcome to apply.

Responsibilities

• Oversee daily operations of the Finance Department
• Assist in managing cash flow
• Manage full set of accounts
• Review accounts payable entries and approve payments and reimbursements
• Monitor accounts receivable aging and ensure timely collections
• Prepare monthly management reports promptly
• Develop yearly forecasts and budgets
• Calculate commissions for sales staff
• Review and file quarterly GST returns
• Handle applications for bank guarantees and letters of credit
• Manage government statistics reporting
• Prepare tax and audit schedules for specific accounts
• Coordinate with external auditors and insurance agents for annual audits and insurance renewals
• Perform any assigned ad-hoc duties

Requirements

• ACCA or Accounting degree with relevant experience
• 3 to 4 years of experience in a similar role
• Attention to detail and positive attitude
• Strong analytical skills
• Ability to manage people and work well in a team
• Excellent communication skills

R23116337

Job Summary

The District Manager (DM) is responsible for leading a team of Territory Managers to deliver

profitable growth of and superior customer service to Institutional customers. The successful DM coaches and develops his/her team to ensure quality and safe work practices facilitating the

establishment, growth, and retention of customer relationships driving enhanced margins for the division.

Essential Functions/ Responsibilities

Safety

• Create a safety culture ensuring employees are properly trained in and follow all safety

guidelines and incident reporting requirements

• Act as a safety champion with Ecolab employees and customers

• Achieve zero preventable injuries and accidents

Business Planning & Review

• Manage team to deliver district sales and profitability targets

• Plan, monitor, and report district business results, growth opportunities and action plans to

manager

• Lead district deployment of divisional programs and initiatives

• Collect and report market trends and business implications in district

Account Management & Customer Value Delivery

• Ensure delivery of customer contracts through TM’s service performance

• Lead team to optimize account profitability

• Partner with team to lead periodic business reviews with identified customers

• Support team in implementing proactive plans to retain customers-at-risk

• Develop and maintain customer relationships at all levels

• Coach team to merchandise value of product and service offerings through service reporting,

business reviews, and utilization of CSP training

• Lead team efforts to identify, develop and implement solutions to improve results, customer

service, and total cost

• Meet or exceed district sales budget through Retain, Grow, Gain:

New Business initiatives

Talent Management & Development

• Hire, lead, and develop team members to achieve individual performance, development, and

division business objectives (e.g., sales, service, install, reporting)

• Create collaborative team environment driving strong engagement

• Make staffing/project decisions to improve skill level of the team

• Ensure strong Talent Pipeline for District

Account Prospecting

• Gain new business through focused and targeted prospecting, industry networking, and

partnership with internal sales and support teams

• Manage customer proposal, trials, contract negotiations and deal closure processes in

partnership with field and/or corporate accounts team

• Maintain and drive action on prospect list for district

Qualifications

• Bachelor’s Degree

• 5+ years of sales, service, and business administration experience

• Experience working with and knowledge of computers (e.g., MS Office suite)

• Exceptional interpersonal, communication, and presentation skills

• Excellent organization and follow-up skills, attention to detail

• Ability to work independently, under pressure, and with little direction

• Strong sales aptitude with ability to lead a team of sales professionals

• Ability to succeed in a competitive environment

• Driver’s license

• Fluency in English

Customer Service Executive - Uniform / Work Wear [3770]

Working Days: 5 Days [Monday - Friday]
Working Hours: 9am - 6pm
Salary: $2800 - $3000
Location: Chinatown

Sales Coordinator in showroom and support team members to complete orders for clients.

Critical Accountabilities :

• Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
• Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
• Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
• Fills out required embroidery forms for client embroidery
• Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
• General upkeep of display in Showroom
• Check incoming stock/embroidery and stock transfer
• Update regularly embroidery Spreadsheet

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Mechanical Engineer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Develop strategies on preventive maintenance procedures for the upkeep of company’s plant equipment
• Assist in scheduling the necessary maintenance for company’s production equipment
• Analyze equipment breakdowns, troubleshoot issues, and coordinate any urgent repairs required
• Collaborate with the company’s various engineers to optimize equipment performance and prolong its lifespan
• Monitor and manage maintenance expenditures, overseeing budgets for the company’s equipment enhancements/replacements
• Provide guidance/training to junior staff on equipment and maintenance operations
• Contribute to project planning/execution for equipment installations or upgrades, coordinating the necessary resources and materials
• Assist in the necessary equipment qualification/validation processes for company’s new projects, including walkdowns, commissioning, and qualification activities
• Draft job aids, standard operating procedures (SOPs), and conduct root cause analysis and equipment reliability investigations when required
• Supervise and liaise with various external stakeholders for the company’s projects
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in Mechanical Engineering or other relevant field of studies
• Minimum 5 years of relevant working experience in a plant environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Collaborate with merchandising departments to manage all aspects of company online store including business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies
• Work closely with merchandising departments for online merchandising, promotions and fulfilment
• Lead overall strategy development and planning for online store’s promotional calendar to maximize sales and opportunities
• Identify business opportunities in the e-commerce space, acquire and onboard trending brands
• Manage a team of e-commerce executives, providing guidance and support
• Technical proficiency in Search engine optimization, Website UI/UX optimization and Google analytics
• Preferably a degree-holder with 5 years of experience in e-commerce
• Experience in marketplaces is advantageous

The Role:

The Assistant Patrão, (or Assistant Manager) is the Restaurant Manager’s right hand and contributes to every aspect of the day to day running of the restaurant. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

• Lead, develop and motivate the restaurant team to deliver the Nando’s experience
• Support the attraction, recruitment and training of Nandocas (that’s what we call anyone that works at Nando’s)
• Support the growth and development of Nandocas through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the Nando’s experience
• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available
• Keep the restaurant beautiful, safe, clean and representative of the Nando’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the Nando’s standards
• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Manage costs including Gross Profit, Waste and Labour
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

About you – What qualities does an Assistant Manager Need to join Nando’s?

• You’ll have management experience from a hospitality, retail or leisure background
• You’ll have bucket-loads of passion and energy to inspire, lead and grow your Nandocas
• You`ll be hungry to learn and develop and ready to grow
• You’ll have the expertise to nurture your family of Nandocas
• You’ll have the confidence to network with local businesses and engage with our customers to make them feel like Nando’s is their home from home
• You’ll have a natural desire to drive sales and the commercial mindset to make it happen
• You’ll be proficient in English, and Microsoft Office applications
• You can work on shifts, weekends and public holidays
• Above all else, you`ll live the Nando’s values of Pride, Passion, Integrity, Courage and Family.

*LIAISE AND CO-ORDINATE WITH GOVERNMENT AUTHORITIES, CLIENTS, ARCHITECTS AND RE

*PLANNING AND COORDINATION OF SITE ACTIVITIES AND CORRESPONDENCES

*SUBMISSION OF PROGRESS CLAIMS, CERTIFICATION OF SUPPLIERS AND SUB-CONTRACTS' CLAIMS

*OVERALL IN CHARGE OF SITE INCLUDE SAFETY COMPLIANCES

*COST CONTROL, PLANNING AND COORDINATION OF DAILY SITE ACTIVITIES

*CARRYING OUT PRESENTATIONS TO CLIENTS AND CONSULTANTS

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

19C0013

R1765051

The Major Deal Bid Manager will support complex deals across the breadth of the accounts (Enterprise, Corporate, Public and Private Sector). The role will provide project management, business insight and execution capability.

As the commercial direction of Broadcom evolves, the approach used in major deals has evolved. This pivotal role will combine the ability to combine complex commercial constructs with a formal governance approach to deal closing. This role will need to be agile and flexible within commercial constructs while upholding rigorous governance and control mechanisms.

A clear understanding of business value drivers is essential to help support the commerce executives in creating business cases.

The Major Deal Bid Manager will ensure that complex deals are set up for success, effectively driven and provide expert insight and support to Enterprise Account Directors and Advisory, Enterprise Architect and Offer Management functions in the Cloud Transformation Office (CTO) Group.

The role will report into APJ Team of the Cloud Transformation Office (CTO) Group.

Primary Objectives:

• Ensure delivery of complex deals by ensuring key activities are driven to conclusion using a proven project methodology
• Tracking agreements made with other SABs to ensure decisions are documented, tracked, and driven to conclusion
• Create and manage programme plan for major deal delivery including milestone, risk and issue tracking
• Early identification and engagement of the Broadcom Team required to support Large Deals or RFXs
• Establish and embed customer business case templates to assist in the execution and promotion of complex deals
• Establish a governance & cadence aligned with Pricing Teams, Legal, Offer Management and other Broadcom supporting functions to accelerate delivery and execution.
• Where required, lead customer meetings with clear agendas, action plans and document agreed outcomes
• Align to Account Directors on highly complex and or large deals ensuring all support required is delivered in a timely manner
• Maintain weekly executive stakeholder comms plan
• Provide Program and Bid Management support to the Cloud Transformation Office (CTO) Group focus accounts – Dream Bigger Program.

History and Experience

• A minimum of 10-years of experience in technology delivery
• 5+ years of experience in project management
• MSP, PRINCE2, APM or equivalent project management certification
• Business case creation and communication experience dealing with C suite executives

Core Competencies

• Self-starter who takes initiative and works with limited direction, but acts as a real team player
• Highly trusted individual who maintains and expects high standards for self and team
• Solid business acumen which appropriately balances creativity, entrepreneurship and risk taking
• Excellent communicator, both written and oral
• Strong control mechanisms combined with open communication style to ensure issues are highlighted, communicated and resolved quickly

Education/Experience

• BA/BSc degree or higher preferred
• Minimum of 10 years' experience in the technology industry

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Summary:

We are seeking a motivated and detail-oriented Mechanical Project Engineer with a strong focus on tendering activities to join our team. The ideal candidate will have a solid background in mechanical engineering, project management, and experience in preparing bids and managing tendering processes. As a key member of our team, you will be responsible for overseeing mechanical engineering projects and actively participating in the tendering process to secure new projects.

Responsibilities:

Project Management:

• Plan, coordinate, and manage mechanical engineering projects from inception to completion.
• Develop project scopes, budgets, and schedules in collaboration with project stakeholders.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
• Liaise with internal teams, subcontractors, and vendors to ensure project milestones are met.

Tendering and Procurement:

• Prepare and review technical specifications, cost estimates, and proposals for mechanical engineering projects.
• Participate in the tendering process, including responding to requests for proposals (RFPs), requests for quotations (RFQs), and invitations to tender (ITTs).
• Conduct market research and vendor evaluations to identify potential suppliers and subcontractors.
• Negotiate contracts, pricing, and terms with suppliers and subcontractors to achieve cost-effective solutions.
• Coordinate procurement activities, including purchasing materials and equipment necessary for project execution.

Technical Expertise:

• Provide technical support and guidance to project teams, ensuring compliance with industry standards, codes, and regulations.
• Review engineering designs, drawings, and specifications to ensure accuracy and feasibility.
• Troubleshoot technical issues and propose solutions to meet project requirements.

Stakeholder Communication:

• Communicate project updates, milestones, and deliverables to internal stakeholders, clients, and regulatory authorities.
• Collaborate with clients to understand their requirements and expectations, and ensure alignment with project objectives.
• Facilitate meetings, presentations, and discussions to address project-related issues and foster collaboration.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field. Professional engineering license preferred.
• Proven experience (5 years) in mechanical engineering project management, preferably in [HVAC and Cleanroom or semiconductor Engineering].
• Strong understanding of tendering processes, including bid preparation, contract negotiation, and procurement.
• Proficiency in project management tools and software (e.g., MS Project, AutoCAD).
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Attention to detail, problem-solving skills, and a proactive approach to project management.
• Only permanent residents or Singapore citizens to apply.

Job Industry : Aviation /Aerospace

Summary of Duties:

• Responsible for achieving customer satisfaction which is measured through Airframer & Internal Scorecards
• Building new and developing long lasting relationships with customers
• Operate as the focal point for any and all matters specific to their customers
• Taking ownership of customers issues and following problems through to resolution
• Responsible for keeping accurate records and document customer support actions and discussions within CRM platform
• Perform on-site customer meetings as required ie Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc.
• Generate post visit reports and manage actions and commitments through to completion
• Generate Key Performance Indicators (KPI's)
• Analyze data to identify trends and areas of improvements
• Serve as the focal for performance claims: coordinate with warranty teams to validate claim data, negotiate settlement with customer, track claims
• Review, monitor and distribute customer(s) backlog reports, taking actions to prevent late deliveries.
• Support Cabin Services Finance department in the recovery of late AR helping finance with the right POCs and addressing systemic/ repetitive issues for corrective actions.
• Awareness of customers internal issues which may inadvertently effect the Cabin Services business
• Feedback information to Cabin Service sales team on new sales opportunities and Program teams on at risk parts: PMA, Owner Operator Parts
• Awareness of customer support contractual obligations either through the Airframer contracts or specific contracts with a specific customer
• Support Field Technical Representatives performing cabin inspections and generating the associated reports
• Provide level 1 & 2 technical support using CMM’s & technical drawings data
• Support STC working parties as required, support Entry into service (EIS)for new aircraft types
• Being available in accordance with constraints linked to aftermarket support domain.
• Must possess excellent interpersonal and communication skills,management /leadership acumen
• Well organized / Good presentation skills / Good negotiating Skills / a very good level of diplomacy

Qualifications:

Education: Bachelor’s degree or related field/equivalent experience. Bachelor’s preferred

Experience: Typically requires 6 years of customer support and services experience in a commercial aerospace environment required. Experience with lean principles and continuous improvement. Proven ability to manage complex projects, Customer Requests or Concerns. Airline purchasing department experience advantageous yet not essential.

Computer Skills: Proficient with MS Project, competent with MS Office programs

Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.

Within KPMG Singapore, the Information Technology Services (ITS) team is responsible for providing quality IT services and solutions internally to support the business and improve efficiency.

We invite highly motivated and customer-oriented individuals to join our ITS team. As an IT Security Manager, you will be required to work closely with our ITS team and Business stakeholders to maintain and ensure a secure IT operating environment and compliance to Global IT security standards.

Responsibilities:

• Support IT security operation for the firm
• Manage, implement, and operate security solutions
• Respond to and investigate cyber security incidents
• Assist in internal IT audits and compliance
• Design and maintain security dashboard
• Perform security assessment on new IT systems and change requests

The ideal candidate should possess:

• A Degree in IT, Computer Science, Cybersecurity, Information Communication Technology or other IT related qualifications.
• 8 to 10 years of relevant working experience in IT Security, with at least 2 years in a team lead position
• Experience in security governance, risk and compliance.
• Understanding of Cloud Security fundamentals, including cryptography and the shared responsibility model.
• Strong communication skills and an excellent team player

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job description

• Develop and maintain good relationship with current and new customers and ensure high level of client satisfaction
• Doing Maintenance of Elevators/Escalators.
• Attending/Assisting to Callbacks and Repair of Elevators/Escalators.
• Reporting of any technical fault to Engineers.
• Ensure that communication is clear within the team
• Maintain and develop product and industry knowledge
• Maintain proper filing and document control

Job Requirements:

• Must have Elevator/Escalator industry experience
• Must own Motorcycle
• Must be able to travel (within SG)
• Must be able to work odd hours
• Dynamic Service and result-oriented self starter
• Ability to work with people from all levels and backgrounds
• Ability to work independently and also, as a team and perform well under pressure in a fast paced environment

Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

Job Description

As a Manager, you will lead a team of problem solvers with extensive global consulting and immigration experience, helping our clients solve their complex immigration issues from strategy to execution. Innovation forms a critical part of the role and you will be asked to continually reassess how we deliver immigration services to ensure the best experience for our clients and colleagues.

Specific responsibilities include but are not limited to:

• Proactively manage a portfolio of clients, while reporting to Senior Managers and above
• Manage day to day operations on global client accounts
• Manage our inhouse and external network of immigration experts around the world
• Provide strategic advice to clients
• Be involved in the financial management of clients
• Be actively involved in business development activities to help identify and research opportunities on new / existing clients
• Contribute to the development of your own and team’s technical acumen
• Assist in the management and delivery of large projects
• Train, coach and supervise Associates and Senior Associates

Qualifications

Minimum Degree Required: Bachelor Degree

Required Fields of Study: Preferably in Law but other majors will be considered

Minimum Years of Experience: 7 years

Certification(s) Required: Nil

Other Requirements:

• Previous experience managing the delivery of Consular services to corporate and private clients
• Strong client service skills
• Able to demonstrate resilience, self-motivation and a positive can do attitude
• Hard working and committed to completing tasks well with good attention to detail
• Ability to confidentially deal with demanding situations, people and requirements
• Proven organizational skills
• Clear, articulate and confident written and verbal communication skills that do not require review

Additional Information

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.

Our esteemed client, a globally recognized MNC, is searching for a Service Technician:

Job Responsibilities:

• To perform installation, servicing and maintenance works for German manufactured automated storage system
• Lead the commissioning of automated storage system, ensuring seamless integration and functionality
• To ensure timely completion of installation and commissioning tasks
• To standby 24 hours on duty roster (will provide additional standby allowance & OT)
• To provision engineering services
• Any ad hoc duties assigned by Superior

Job Requirements:

• Possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent

For interested parties, Kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

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Job Duties

• Assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occuring in the hotel when necessary
• Record all complaints into log book for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience
• Excellent communication and interpersonal skills
• Proactive team player
• Positive working attitude
• Strong analytical problem solving skills

We regret that only shortlisted candidates will be notified.