Total 93,667 Full-time customer service manager job vacancies in Singapore

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Customer Service Reception | Up to $3k | Hotel Receptionist Exp | Somerset

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Purpose of position

The Relationship Manager as account manager is responsible for the complete business relationship to the client segment lnstitutionals (I), and is accountable for the sales result and the profitability of his relevant client portfolio.

He covers the core features of the operative I-Sales and is the first point of contact for sales activities from external and internal clients.

As an independent Relationship Manager for lnstitutionals, he provides a sales oriented advisory and service of the product palette, which is offered by the Commerzbank Group to lnstitutionals, in adherence to Commerzbank's business model (i.e. Group-wide responsibility and holistic management of the international client segment lnstitutionals).

Furthermore, the RM Fl Desk assumes the Local Client Ownership for Fl clients in the branch as follows:

• Acts as representative of the First Line of Defense on behalf of TF&CM Financial Institutions customers which are locally on boarded on basis of a valid Global Introductory Certificate ("GIC") and for whom transactions are conducted by or through the Branch ("assigned customers").
• Acts in a holistic capacity-spanning across all business activities performed with the assigned customers in the respective Branch.
• Responsible for the regulatory topics in relation to the account opening process (AOP) / refresh process for locally assigned TF&CM Financial Institutions customers exclusive the performance of the AOP-/Due Diligence process as relying on the GIC
• Close collaboration with the respective Global Relationship Manager ('Global RM') and local Relationship Manager (local RM) in APAC DM countries.
• Access to relevant KYC information, systems, audit reports, reports of examination and responses thereto, monitor reports and other regulatory communication with due consideration to the relevant local laws and provisions, as well as compliance with the regulatory requirements.

Main Tasks

In co-ordination with the Fl Desk Singapore:

Coordination and execution of all sales activities with the client;

Client requirement analysis/diagnosis; introduction of sales initiatives;

Development and delivery of product solutions tailored to client needs together with the product specialists;

Sales Planning, introduction and negotiation of offers with clients. This indudes the creation of client specific business plans, including risk assessments and competitor benchmarks;

Preparation, execution and follow-up of client visits ind. presentations and meeting memos;

Independent, specialized and profit-oriented advisory and managementofinstitutional clients, whilst adhering to relevant internal regulations of Commerzbank, as well as compliance requirements and external regulations;

Coordination on the sales side of all credit relevant decisions in the Group; in particular business line allocation, commentary of credit applications, gathering of credit relevant information;

• Support of product sales and sales steering activities for Fl clients, with focus on capital markets products, banking products, and treasury products.
• Support the change process with Singapore becoming a regional hub; includes acting as liaison for (i) the Singapore Fl Desk as regional Hub and the Singapore-based product owners and (ii) the local Relationship managers across Developed markets Asia (Australia, Japan, New Zealand, South Korea, Taiwan).
• Active elaboration and maintenance of country know-how for Commerzbank entities.
• Keen sensitivity for all regulatory,compliance and/or corporate norms and standards.

FI DCM Advisory (Secondary role)

• Support Commerzbank’s existing client base in the Asia-Pacific region, advising on DCM Bonds related business.
• If appropriate, expand the business to support issuer’s that are currently out of scope
• Create client pitches and recommendations using latest market trends and one owns market knowledge
• Conduct client phone calls and meetings, representing the bank and DCM Bonds
• Advise clients on a variety of product, not limited to but with a focus on Covered Bonds, Senior Unsecured and Capital
• Provide pricing recommendation (in close cooperation with Syndicate) and rationale through analyzing macro bond market, client’s credit risk and individual situation
• Assist in the execution of DCM Bonds mandates
• Liaise with other groups within the bank, not limited to but with a focus on Relationship Managers and Senior Bankers (‘Institutionals’) and other Capital Markets areas, to support and advise the client
• Support the group through the maintenance of data infrastructure (internal systems like eOrigination and ISIS)
• Create bond market updates that address the needs of clients in the region
• Ensure adherence to all relevant local and global Compliance standards, internal policies and other regulatory requirements.

Essential Duties and Responsibilities as Local Client Ownersh ip for Fl clients in the branch (if required):

• Checking that a valid GIC is in place
• Ensures that actual local activities of assigned clients are in line with expectations
• Ensures together with the respective Front Office business/product unit that local activity is suitable, lawful and with in the scope of any regulatory permissions, licenses or approvals
• Local top-up of GIC if required
• Regular red flag checks on basis of the red flag statistics provided by the relevant internal parties; review of certain transactions together with GM-CO if required.
• Knowing the business model and the purpose of the business relationship in coordination with the Global RM and respective product units in the Branch.
• Maintaining an overview of the Refresh-dates
• If required by Fl Desk Head Singapore: participate in local compliance and other applicable governance meetings of the Branch.
• Knowledge of relevant AMLKYC rules and guidelines as referred to in the Compliance guidelines, important local regulations and laws.

Specialist Knowledge

Relevant professional experience: min. 2 years

• Bloomberg, Microsoft Office, internal applications such as ISIS, eOrigination, eRoadshow, eBookbuilding; nice to have: Reuters, IPREO’s Investor Access and IPREO’ Issue Book
• Product structuring expertise is welcome
• Solid understanding of Primary bond pricing & macro-economic dynamics

Formal education

• University education
• Completed commercial training (e.g. bank clerk), if possible supplemented by a banking specialist qualification and/or a subject-specific additional qualification in the form of a course of studies integrated with vocational training/practical work (e.g. university of cooperative education or university)
• Good to very good knowledge of the relevant product matrix (Cash, Trade, Banking, Markets)
• Fluent (native or business proficiency) in English and at least one of the following languages: Korean, Japanese, Mandarin
• Experience in structuring/sales within capital markets/DCM is a plus
• Basic coding experience (VBA and/or Phyton) is a plus

Functional requirements divided by ComMap level (per each ComMap level)

All levels

• Proactive and self-initiated
• Highly motivated to achieve results
• Strong sense of responsibility, integrity and accountability
• Client centric and service oriented
• Team player
• Positive work ethic
• Keen to learn and open for change

CB03

• Actively search sales opportunities, with the goal of developing and applying solutions for sales opportunities
• Interpreting clients' needs and identifying related requirements, also regarding cross-selling potential
• Interpretation of internal/external clients' and/or business partners' needs,taking all requirements into consideration; deduction of mid-term solutions for specific challenges; potentially portfolio responsibility
• Steering the Client Sales Teams and monitoring whether activities with clients are in line with expectations
• Interpretation of internal/external business backgrounds and best practices in the own area of expertise and application to the area of activity
• Identification of the biggest problems and patterns in different and new situations; reflection of problems in a holistic approach and the creation of solutions
• Actively controlling and managing costs/revenues/quality in the own area as well as identifying risks
• Independent determination of the timeframe to fulfill set goals/required tasks; development of short-to mid-term plans in the own area, including the forecast of required resources

Job Description & Requirements:

• Degree in Electrical Engineering.
• Good design and installation knowledge of electrical in residential & commercial buildings.
• With strong leadership skill, ability to be agile, can adapt quickly to change and pivot, high level intiative, project management and communication skills.
• Able to work independently and under pressure.
• Minimum 6 years’ relevant working experience and proven track records in Singapore.
• Fluent in spoken English.
• Preferably with Class 3 driving license.

Company Description:

We are a leading retail organization in Singapore, dedicated to delivering exceptional products and services to our customers. As part of our commitment to excellence, we are seeking a highly skilled and experienced Retail Risk Manager to join our team.

Job Description:

As a Retail Risk Manager, you will be responsible for assessing and mitigating risks associated with our retail operations. You will play a crucial role in identifying potential risks, implementing risk management strategies, and ensuring compliance with regulatory requirements. This position reports to the Head of Risk Management.

Responsibilities:

Develop and implement risk management policies and procedures tailored to the retail industry and regulatory environment in Singapore.

Conduct comprehensive risk assessments of retail operations, including credit risk, market risk, operational risk, and compliance risk.

Monitor key risk indicators and analyze trends to identify emerging risks and areas for improvement.

Collaborate with cross-functional teams to implement risk mitigation strategies and controls.

Review and assess retail products, services, and processes to ensure alignment with risk management objectives.

Provide guidance and training to retail staff on risk awareness, compliance requirements, and best practices.

Prepare reports and presentations for senior management and regulatory authorities, highlighting key risk issues and recommendations.

Stay abreast of industry developments, regulatory changes, and emerging risks affecting the retail sector in Singapore.

Qualifications:

Bachelor's degree in Business, Finance, Risk Management, or related field. Master's degree or professional certifications (e.g., FRM, CRM) preferred.

Minimum of 5 years of experience in risk management, preferably within the retail industry or financial services sector.

Strong understanding of retail operations, products, and regulatory requirements in Singapore.

Proficient in risk assessment methodologies, data analysis techniques, and risk management tools.

Excellent communication skills, with the ability to effectively interact with stakeholders at all levels.

Proven leadership abilities, with experience leading cross-functional teams and driving results.

Analytical mindset with a keen attention to detail and the ability to think critically and strategically.

Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Strong integrity and ethical standards, with a commitment to upholding the highest levels of professionalism and compliance.

Benefits:

Competitive salary commensurate with experience

Performance-based incentives

Health insurance and wellness programs

Retirement savings plan

Professional development opportunities

Dynamic and collaborative work environment

Join our team and make a positive impact on our retail business while advancing your career in risk management!

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Join us!

Job Description:

The Global Financial Crimes (GFC) Investigations Manager leads a team of investigators performing end-to-end investigations of financial crimes activities across one or more lines of business. The GFC Investigations Manager oversees investigative efforts, reviewing and approving financial crimes cases, in addition to ensuring the delivery of timely and accurate regulatory reporting. The GFC Investigations Manager ensures significant issues and financial crimes trends are effectively communicated and acted upon.

Responsibilities:

• Leading a team of Financial Crime Investigators
• Developing and supporting the team to complete investigations within timeliness and quality targets
• Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Models an inclusive environment for employees, aligned to company D&I goals.
• Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Reviews and approves investigations cases and works with team mates on any remedial action
• In conjunction with other Financial Crimes Investigations Managers:Adherence to laws, rules and regulations with respect to Investigations process, data sharing and investigations timeframes
  Implementation of Investigations-related Regulatory Change requirements
  Ensures significant issues and financial crimes trends are effectively communicated and acted upon
  Oversight of policy/procedures and updates
  Identify, Manage and Oversee Issues. Responding to Audits and/or Regulatory Examinations (with an Investigations focus)
  Single Process Inventory ownership and updates
  Development of process improvements in support of ‘Simplify and Improve’
  Assesses talent and builds bench strength for roles across the organization.
  Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
  

Required Skills:

• People Management and Coaching
• Investigations Process Management
• Regulatory Compliance and Risk Management
• Issue Management
• Policies, Procedures, and Guidelines Management
• Strategy Planning and Development
• Written Communications
• Analytical Thinking
• Critical Thinking
• Talent Development

Responsibilities include but are not limited to:

• Must be able to troubleshoot, overhaul,and repair the main type of turbocharger i.e., MAN, ABB, MITSUBISHI, KBB and etc.
• Perform field service job as Team Leaderi.e., dismantling and assembling of TC, lifting and shifting of the TC components
• Must able to do workshop jobs i.e.,blasting of rotor, compressor wheels etc.
• Must be knowledgeable in operating Schenck Balancing Machine CAB920 for rotors
• Oversee and supervise team membersand make them understand the job scopebasis customer’s requirements.
• Must able to plan and prepare forupcoming jobs including parts,information, personal hand tools, specialOEM tools, and consumables i.e., chainblocks, rotor stands and lifting belts/ wireslings and materials required to completejob.
• Must able to communicate with thecustomer to address complaints, resolveproblems and complete work scopeswhile on-site or on board.
• Must be able to document all workperformed in detailed reports with allmeasurements and activities included.
• Execute proper risk assessment prior tostarting the job at worksite
• Maintain safe and clean workingenvironment before/during and after thejob

JOB REQUIREMENTS

• Minimum ITE Certificate.
• Minimum of 5-year relevant experience
• Technical training from Makers will be an added advantage
• Able to work during weekends and oddhours
• Able to travel overseas
• Willing to work in Tuas area
• Overtime will be as per prevailing MOM guidelines

Role Summary

The Procurement Excellence Manager is a regional role responsible for developing and implementing strategies/principles/practices/tools/processes across the procurement discipline to drive global transformation and ensure the function meets its commitments to the organization. By influencing at the platform level, this position drives actions that bring about improvements which may include, but are not limited to quality, delivery, growth and margin expansion. The role holder will work closely with the Platform Supply Chain Directors/Managers as well as with Shared Service Finance to drive a Procure-to-Pay (PTP) solution for Flowserve.

Responsibilities & Requirements

• Champion cultural change across the Procurement discipline – lead with purpose, core values, and behaviours to promote and fully imbed a professional Procurement mindset within all employees across supply chain
• Together with the rest of the Procurement Excellence team, build relationships and lead with expert consultation, collaboration, and guidance, leading across platforms and functions with an enterprise mindset
• Own and deliver enterprise level programs aligned to the advancement of the procurement function, including but not limited to:
  • Procurement Optimization Initiatives
  • Intercompany Procurement
  • Inventory Optimization activities
  • Site Supply Chain Maturity actions; and
  • Supply Chain Systems Integration
• Continuously improve productivity and efficiency of processes throughout the procurement organization
• Provide functional leadership and peer group alignment, where appropriate and needed
• Apply ethical company standards
• Develop, deploy, and govern a Procurement Continuous Improvement Program
• Deliver a world class framework to drive procurement excellence across Flowserve
• Successful deployment of new systems and processes related to Procurement
• Improvement in all Procurement related KPIs
• Other duties as assigned

Preferred Experience / Skills

• Experience in Supply Chain / Procurement oriented roles
• Experience leading a team
• Manufacturing, Aerospace, Engineering, or related business experience
• Very good command on both commercial and technical areas of Supply Chain
• Very good commercial acumen and negotiation skills
• Proficiency in Project Management
• Knowledge and good relationship of supply base in the region
• Understanding of market dynamics
• Geographically mobile for development opportunities
• Expertise with MS Outlook, Word, Excel, and PowerPoint
• Knowledge of SAP and sourcing tools like Ariba
• BS or BA Degree in relevant field and 8-10 years relevant experience

Responsibility

• Achieve growth and hit sales target.
• Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.
• Collaboration with other company departments, such as marketing, business operation or finance, to offer customer support.
• Generating reports and data for sales analysis.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Any other ad-hoc duties assigned.

Requirement

• Minimum 5 years of relevant working experience.
• Minimum Diploma in business administration, marketing, or relevant qualification.
• Strong communication skills and interpersonal skills. Ability to engage and influence both internal and external senior stakeholders.
• A strong commercial sense and desire to grow and expand the company’s business.
• Proactive approach and a ‘can-do’ attitude to take ownership and resolve issues.
• Highly collaborative and a team player.

The role requires the incumbent to oversee the entire spectrum of accounting functions and play a crucial part in controllership, financial planning and analysis (FP&A), and lead significant projects such as ERP system migration. Reporting directly to the VP of Finance and collaborating closely with the CEO and senior management, this position demands both strategic oversight and detailed execution in a dynamic business setting.

Responsibilities

• Controllership Functions: Manage all aspects of the accounting operations, ensuring the accuracy and timeliness of financial statements across all entities, including compliance with tax filings and regulatory requirements.
• Month-end and Annual Audit Processes: Lead the month-end closing and annual audit processes, establishing robust accounting policies and coordinating across departments for optimal governance and risk management.
• Financial Planning and Analysis (FP&A): Support the annual OKR and budget planning, conduct monthly financial analyses to identify cost optimization opportunities, and assist in cash flow planning and analysis.
• Project Management: Lead the migration to SAP B1, ensuring data integrity and facilitating cross-departmental training to ensure smooth operational transition.
• Internal Controls and Policies: Establish and monitor internal controls, accounting policies, and implement financial controls for projects to ensure budget adherence.

Requirements

• Qualifications: Bachelors Degree in Accounting, Finance, or Business.
• Experience: A minimum of 5-8 years in Accounting and Finance, with at least 3 years in a Finance Manager role.
• Skills: Excellent attention to detail, strong communication, and interpersonal skills. Goal-oriented with a focus on efficiency.
• Knowledge: Understanding of tax laws, GST, compliance, and planning. Experience in establishing and monitoring internal controls and accounting policies.

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Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques Communicate with clients and evaluate their needs

Job Requirements

Experience with recruiting and performance evaluation processes Familiarity with financial and customer service principles Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics Leadership and organizational abilities Interpersonal and communication skills Problem-solving attitude Flexibility to work in shifts

Responsibilities

• Develop goals and objectives that tend to growth and prosperity
• Design and implement business plans and strategies to promote the attainment of goals
• Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
• Organize and coordinate operations in ways that ensure maximum productivity
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
• Maintain relationships with partners/vendors/suppliers
• Gather, analyze and interpret external and internal data and write reports
• Assess overall company performance against objectives
• Represent the company in events, conferences etc.
• Ensure adherence to legal rules and guidelines

Requirements

• Proven experience as business manager or relevant role
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases and information systems
• Good understanding of research methods and data analysis techniques

1. Headquarters work：Docking with Sany Group headquarters work, including but not limited to finance, accounting, internal audit work, etc.

2. Accounting: Responsible for the company's full set of SAP accounting processing, and preparation of annual/monthly financial statements;

3. Fund management: Including fund plan preparation, review, execution, AR/AP management, bank collection and payment management, etc., to ensure smooth flow of funds, avoid payment problems, and gradually increase company accumulation;

4. Audit taxation: Responsible for internal/external audit work, declaration and payment of statutory taxes and fees involved;

5. Risk management: Identifying, prompting and handling various risks in the company's business operations, focusing on auditing and tax-related compliance risks, contract performance risks and payment risks;

6. Financial analysis: Output various financial analysis reports, conduct in-depth analysis and reveal problems in the business process, and serve for management decision-making.

7. Budget work:Organize the preparation of annual business plans, and conduct target decomposition, assignment, and assessment;

8. Asset management: organize inventory according to the asset management system, improve the asset management process, and ensure asset safety;

9. Expense management:Improve expense control policies, ensure compliance with expense expenditures, and identify and deal with efficiency loopholes in the business process;

10. Organize company-wide performance management work: Including but not limited to performance goal decomposition, performance appraisal, and performance application;

11. Assist the general manager in handling personnel work:Mainly including recruitment for middle and high-level positions and related work;

12. Other tasks assigned by the general manager.

13.Relevant professional Degree or above.

14.Able to read and write Chinese and English fluently.

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

• Responsible for operating F&B outlets assigned to him/ her.
• Monitor & ensure F&B service operations are running smoothly.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Ensure minimum wastage, breakage and spoilage.
• Apply selling techniques by exceeding guest expectations and to increase revenue.
• Ensure all drinks are prepared and served according to SOP
• Understand the crucial aspect of bar and beverage control
• Any adhoc duties as required

Requirements:

• Less than 2 years of experience in F&B.
• Guest orientated.
• Commitment to quality service, and food and beverage knowledge.

Company: Advertising/Marketing/Media, Events management/Exhibition, Entertainment & Game Company

Location: Bugis (Near MRT Station)

Position: HR and Admin Manager (Job ID: 18903)

Working hour: Mon - fri, 9:30am-6:00pm

Job Description:

The HR Manager will be responsible for overseeing both human resources and administrative functions. This dual role involves developing and implementing HR strategies, managing administrative operations, and ensuring a positive work environment for our team.

The duties & responsibilities include, but are not limited to:

1. Recruitment and Staffing:
Develop and update job descriptions.
Coordinate the recruitment process, including job postings, interviewing, and selection.

2. Employee Relations:
Manage employee relations, address concerns, and mediate conflicts.
Foster a positive work environment and employee engagement.

3. Performance Management:
Implement and oversee performance appraisal processes.
Address performance issues and implement improvement plans.

4. Training and Development:
Identify training needs and design programs to enhance employee skills.
Facilitate employee development initiatives.

5. HR Administration:
Maintain accurate employee records.
Handle HR administrative tasks, including payroll and documentation.

6. Policy Development and Compliance:
Develop and update HR policies and procedures.
Ensure compliance with relevant employment laws and regulations.

7. Strategic Planning:
Contribute to the development of HR strategies aligned with company goals.
Collaborate with management on organizational development initiatives.

Administration:
1. Office Operations:
Oversee day-to-day administrative operations.
Ensure the smooth functioning of office facilities and equipment.

2. Vendor Management:
Liaise with vendors for office supplies, maintenance, and other services.
Negotiate contracts and agreements with vendors.

3. Communication and Correspondence:
Manage internal and external communication channels.
Handle official correspondence and documentation.

4. Event Coordination:
Coordinate and organize company events, meetings, and conferences.

5. IT Support Coordination:
Collaborate with IT support to address technology-related needs.
Ensure the availability and functionality of IT systems.

Job Requirements:

1 - Bachelor's degree in Human Resources, Business Administration, or a related field.
2 - Experience in a managerial or leadership role.
3 - Strong communication and interpersonal skills.
4 - In-depth knowledge of HR practices and employment laws.
5 - Proficient in office administration and organizational management.
6 - Demonstrated leadership abilities.
7 - Ability to work collaboratively with cross-functional teams.
8 - Strong problem-solving skills, with the ability to make informed decisions.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Jobscope

Sales:

• Manage accounts for long-term success, building positive client relationships and addressing needs.
• Generate new business by leveraging existing and potential customer networks.
• Resolve conflicts promptly and set and monitor sales targets aligned with company goals.

Marketing:

• Develop strategies to drive qualified traffic.
• Execute marketing campaigns across various channels.
• Experiment with organic and paid acquisition methods.
• Create engaging website content.
• Build relationships with industry players and clients.
• Manage the marketing budget wisely.
• Supervise and approve marketing materials.
• Measure and report campaign performance.
• Analyze consumer behavior for effective campaign adjustments.

Requirements

• Bachelor’s degree in a Science-related field or equivalent.
• Preferred experience in Sales & Marketing or a related role.
• Strong communication, presentation, negotiation, and influencing skills.
• Experience delivering client-focused solutions.
• Comfortable with numbers, metrics, and spreadsheets.
• Proven experience in target audience identification and leading engaging marketing campaigns.
• Familiarity with CRM software is a plus.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

As a Service Reliability Engineer (SRE) you will take a multifaceted approach to ensure technical excellence and operational efficiency within the infrastructure domain. Specializing in reliability, resilience and system performance, you take a lead role in championing the principles of Site Reliability Engineering. By strategically integrating automation, monitoring and incident response, you facilitate the evolution from traditional operations to a more customer-focused and agile approach. Emphasizing shared responsibility and a commitment to continuous improvement, you cultivate a collaborative culture, enabling organizations to meet and exceed their reliability and business objectives.

Job responsibilities

• You will be responsible for understanding requirements or SRE goals in depth from both tech and business perspectives
• You will provide solutions to improve reliability, including identifying and implementing mechanisms and architectures that enable fault tolerance and faster median time to respond and median time to detect
• You will be responsible for enhancing the incident management process, including the development of an incident prioritization matrix, triage, communication, mitigation, post-mortem analysis and implementation of corrective actions
• You will manage client stakeholder expectations and queries during production incidents, providing detailed technical analysis of issues and remediation plans for mitigation and prevention in future, and act as the interface for C-level executives, if or when needed
• You will be a liaison with client engineering teams, build trust and productive relationships with senior client stakeholders and team leads to influence them in making better decisions
• You will be responsible for identifying opportunities for enhancing system performance and reliability in alignment with business SLAs, SLOs, KPIs and objectives, and provide guidance and assistance to SRE teams in implementing the identified improvements
• As an SRE expert, you will collaborate with Thoughtworks application development leads and solution architects, recommending changes in system design and adopting best practices for improved reliability from day one
• You will oversee and mentor other SREs on the team, contributing to their growth and development

Job qualifications

Technical skills

• You can program with one or more high-level languages such as Python, Golang, Shell scripting, Ruby or Java
• You are familiar with DevOps and GitOps practices, driving the integration of observability automation into CI/CD pipelines, e.g.: GitLab, Jenkins, CircleCI or equivalent
• You have in-depth knowledge of configuration management and Infrastructure as Code (IAC) tools such as Terraform, Ansible, ARM and CloudFormation for provisioning and managing infrastructure
• You have an expertise in observability, logs, tracing and monitoring tools such as Grafana (Loki and Tempo), Prometheus, Graylog, Jaeger, Zipkin, ELK stack or equivalent
• You have a strong understanding of container-based architecture and hands-on experience with orchestration tools such as Kubernetes, AWS EKS, Docker Swarm, Nomad, etc.
• You have in-depth experience in application and infrastructure performance tuning and scaling to handle heavy loads under different scenarios e.g.: Periodic traffic load and tsunami patterns
• You have a good understanding of essential concepts such as quality gates encompassing SLI/SLO/SLA, chaos engineering, golden signals, blameless postmortem methodologies, synthetic monitoring, distributed tracing, end-user monitoring and performance testing
• You have experience with network load balancing, security tech stacks, Transport Layer Security (TLS) and certificate management, and an understanding of standard networking protocols and configurations

Professional skills

• You have strong communication and articulation skills, and are proficient in English
• You are able to convey resolutions to audiences with varying degrees of technical/business proficiency and bring them to consensus
• You have excellent problem-solving and analytical skills, with a focus on continuous improvement
• You have good listening and presentation skills
• You solve challenging problems and difficult to debug issues with a never give up attitude
• You can collaborate with cross-functional engineering teams to conduct capacity planning and scalability assessments, and design solutions for handling current and future growth
• You have the ability to work under pressure, with composure, during production incidents
• You understand requirements provided by the client on both technical and business aspects, and can break them down for successful implementation
• You’re willing to be part of a rotation- and need-based, 24x7 available team.

Other things to know

Learning and development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30 years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Key accountabilities

Technical Support Function:

• Assures the technical operational support to the projects signed under LTSS contracts
• Becomes a mentor for our team working in the depots through the wide knowledge in Railways System
• Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them
• Main contributor to CBM application for the main systemes - brakes, coupler, VAC, converter
• Leader in electronic maintenance activities including repair in house or by external vendors
• Analyses failure criticality studies and uses RCM (Reliability Centered Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals
• Contributor and approver of root cause analysis reports and Engg change request towards SMRT/LTA
• Contribute to the promotion of the diagnosis tool (HealthHub)
• Support reliability Eng
• Quality, Environment, Safety and Health normative accomplishment

Manager:

• Manages and develops the Fleet Support Centre team
• Takes responsibility for QCD targets and deliverables of the Centre

Performance measurements

• QCD targets according to Project
• Project reliability / availability / cost targets
• Maintenance plan improvement
• Feedback from stakeholders

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

Job Description:

• Registering patients and ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

Building M&E infrastructure Technical n operation

· Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center

· Manage Technical Operation Team’s day-to-day operations (Exp: repair work, routine servicing, maintenance & T&C processes)

· To liase with n manage customer’s expectation

Department budget

· Manage department resources to ensure continuous smooth operations

· Manpower management

· Monitor and conduct review on department manpower competency level

• Ensure continuous training/improvement plan is in place across the technical team

Quality control

· Conduct quality checks on works completed

· Ensure regular review of equipment refresh for customers

Safety:

· Ensure compliance with Health, Safety, Environmental and Assurance regulations

Requirements

· Min Diploma in Mechanical & Electrical or relevant discipline

· 5 years of relevant working experience with at least 2 years in managerial position

· M&E technical knowledge or operation or both

· Fire Safety Manager certified

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

APAC Category Manager, HR

The position will focus on the creation of regional and at times local commercial strategies, approach to market and subsequent contractual agreements for the HR Category which includes Talent Acquisition (recruitment and contingent labour), Learning & Development, Talent Management, Payroll Services, Global Mobility services and Total Rewards.

The person in this role will work closely with the global HR function as well as regional, local stakeholders and partner with procurement colleagues to implement procurement strategies in a matrix organization. This role will also be engaged in supplier relationship and performance management with HR strategic and critical suppliers, working with senior JLL Business leaders and stakeholders.

Key Responsibilities

• Design, recommend and approve regional or local category strategies with the business, stakeholders and ensure successful implementation,
• Guide and support the business in scoping, contractual framework, commercial terms and vendor engagement goals for prospective strategic partnerships,
• Lead commercial and contractual negotiations on behalf of the business, with a strong focus on project management, facilitation, and supplier development to meet both parties’ collaborative goals,
• Conduct regular pipeline and status meeting with key business stakeholders, endeavouring to engage at the earliest stage possible in the buy/build/partner decision process,
• Maintain contracts library for the third-party HR category, filing in Jaggaer, ensuring renewals/expirations are addressed,
• Develops key strategic relationships with suppliers and industry leaders, providing support to the business in the structuring, planning and execution of regular supplier performance reviews,
• Shares market intelligence, best practices and provides category expertise, advising on capabilities and best fit with the business’ HR strategy and long-term ambitions,
• Provides functional leadership and peer group alignment, where appropriate and needed
• Support the supplier diversity and JLL’s sustainability programs; making sure that we work with ethical agencies and standards as part of the sourcing process and support the Inclusion and Diversity agenda through our supply chain,
• Carry out supplier risk management and mitigation plans.

Sound like you? To apply you need to have:

• Minimum 5 - 7 years of experience in strategic sourcing or category management in HR,
• Skilled in commercial contract language review/mark-up and experience in drafting of new commercial language for unique engagements,
• Ability to synthesize key recommendations from amounts of market intelligence,
• Collaborative style with a focus on teamwork,
• Strong ability to influence without authority,
• Proven ability to deliver results in challenging environments with entrepreneurial spirit,
• Expertise in sourcing and a skilled negotiator and with demonstrated ability to manage change,
• Excellent inter-personal skills, organization skills, strong analytical ability,
• Ability to work on a regional and global scale and across different time zones,
• Excellent communication skills – oral and written,
• Bachelor's degree (BA/BS) in relevant field, MBA is a plus.

Attachment Description

We are looking for an organized Sales and Marketing Manager to assist in the advertising and selling of our company's products and to create competitive advantages for our company in the market industry. The Sales and Marketing Manager's responsibilities include generating unique sales plans, creating engaging advertisements, developing pricing strategies, and meeting marketing and sales human resource objectives. The Sales and Marketing Manager represents the company's brand and drives strategies to increase product awareness by observing the market, competitors, and industry trends. To be a successful Sales and Marketing Manager, you should have strong interpersonal, leadership, and communication skills.

Specific Responsibilities

Individual to be involved in:

1. Promoting the company's existing promotions and introducing new products to the market.

2. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

3. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

4. Implementing new sales plans and advertising.

5. Recruiting, training, scheduling, coaching, and managing marketing and staffs to meet sales objectives.

Technical Skills and Competencies

1. Basic knowledge for F&B industry

2. Customer Relationship Management (CRM)

3. Digital Marketing

4. Adaptability and Innovation

5. Negotiation Skills

Duration

6 months

Roles & Responsibilities:

• Handle full set of company’s accounts for several entities.
• Prepare monthly reconciliation for accounting reports purposes.
• Prepare periodic budget and ad-hoc management report.
• Handle corporate taxation matters, GST and company grant.
• Improvise finance process workflow.
• Project expenses budget, cash flow monitoring, internal controls and forecast application.
• Provide financial advice to management so to improve business operation and achieve better cost-saving.
• Assist in general office administration including HRM when assigned.

Job Requirements:

• Diploma in Accounting, Finance and professional qualification in Business Administration.
• At least 5years of Financial Accounting experience in marine industries.
• Report to director on all financial matters.
• Possess strong business acumen and a flair for financial analysis and problem solving.
• Must be able to work under pressure.
• Organized, meticulous and an eye for detail.
• Must be able to work independently.

In Benjamin Barker Group, marketing is about understanding people and building awareness of how the products and services can satisfy their needs. We’re looking for an experienced and versatile Marketing Manager who’s eager to do this and more for the group’s fashion and F&B brands.

The ideal candidate has experience in developing and executing marketing campaigns, CRM, PR and communications while managing and inspiring a team of Marketing Executives. The manager should be equally proficient with day-to-day marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs.

Your Marketing responsibilities will include:

· Developing strategic marketing campaigns to help achieve business results

· Ensuring that plans and messaging are aligned with business strategy, reinforce brand positioning, provide value-added content that is suited to customer’s needs as well as interests and are delivered effectively to targeted audiences

· Supporting integrated marketing and communications across a variety of channels and vehicles– internal, external, PR, social, web and digital.

· Collaborating across teams to develop key messages for campaigns, EDMs, marketing platforms and content syndication including thought leadership, market trends, reports, surveys, and customer satisfaction stories

· Collaborating with different stakeholders to ensure successful implementation of strategic marketing plans including defining success criteria, measuring the effectiveness of initiatives, and reporting on results

Your Customer Relationship Management responsibilities will include:

· Development, execution, and continuous refinement of multi-channel Customer Relations and the development of programs, roadmaps, and Customer Relation strategies, also focusing on loyalty and retention marketing strategies

· Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies

· Customer Journey Mapping analysing touch points with the organisation and maximizing commercial opportunities

· Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle

· Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products

· Ensuring the database is segmented effectively for targeted marketing activities

· Monitor and maximize customer lifetime value strategies ensuring maximum profitability

· Overseeing direct communications with customers through the CRM