Total 92,712 Full-time customer service manager job vacancies in Singapore

Job Description:

Lead a team of system engineers in a site environment

Act as primary customer contact for ISCS Interface activities

Lead technical sessions with customer to discuss System Interface issues

Manage and be fully responsible for the planning and schedule of interface testing with subsystems of major SWCs (System Wide Contractors)

Working closely with software development teams to drive technical development leading the delivery of ISCS software for ITC (Integrated Testing and Commissioning activities)

Job Requirement:

Degree in Electrical/Electronic/Computer Engineering or equivalent

Candidate should have at least 5-10 years of relevant experience in railway systems

Good communication and customer management skills is an advantage

Able to work under pressure and deliver project within tight timeline

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities:

- Partner the business in terms of planning, systems optimization and driving operational cadences

- Play a critical role in driving Lead to Cash process

- Drive business insights, measure ROI, and access risks

- Partner with BI to streamline and standardize reporting needs

- Build and run Sales Incentive Programs

- Strong advocate for best practices and change management

- Be an integral member of the Sales Operations team where our success is measured by the success of the business

Qualifications

- Bachelor's Degree in Business, Finance or a quantitative field of study

- Self starter with at least 7 years of business partnering experience

- Well versed in CRM and lead-generation systems such as Salesforce, etc

- Experience with BI systems such as Tableau and/or SQL is a plus

- Proficient in English and Mandarin as this role requires interactions with customers across multiple geographies and timezones

- Adventurous and capable of navigating through ambiguities in a high-growth environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Company’s Profile

They are one of an established company in Singapore specialising in installation, repair and maintenance of electronics equipment relating to security systems.

Location: Toa Payoh

Working Hours: 5 Days Work Week, 8.30am - 6pm

Remuneration Package: Basic + AWS + VB

Responsibilities:

• Collaborate with the Sales Managers to develop sales strategies, set targets, and create action plans to achieve and exceed sales goals
• Provide support and guidance to the sales team, including training, coaching, and motivation to ensure they meet their targets
• Stay updated on industry trends, market developments, and competitor activities to identify opportunities and threats
• Prepare and deliver compelling sales presentations to potential clients, emphasizing the technical aspects of our products and services
• Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting
• Assist in preparing technical proposals, contracts, and pricing negotiations
• Gather customer feedback and insights to continuously improve company's products and services

Requirements

• At least Diploma in Engineering Fields
• Experience in sales with strong technical knowledge of physical security systems and solutions
• Excellent leadership, interpersonal, and communication skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-ian-fong/

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Purpose of the Role:
Due to K2 expansion, APAC technical and delivery team looking to hire a Project Manager (Mechanical/Electrical) to support external design team management and design review work. This person will be working closely with SG HQ based PM to handle the daily design related issues for existing and future projects in APAC region.

Responsibilities

• Lead Project Manager and Site Delivery Manager in data centre design and construction phases for site management and construction quality control.
• Monitor construction activities closely on a regular basis and ensure the data centre facility is built to group's standard.
• Responsible for the review and approval of design consultant’s work to ensure design documents are sufficiently developed with all necessary engineering calculations in place.
• Responsible for communicating with design consultants to ensure all required deliverables are achieved.
• Responsible for maintaining K2 internal engineering standard with particular focus on HVAC and plumbing systems.
• Support project commissioning and final handover activities.
• Support of K2 internal engineering design and development activities.
• Establish engineering and operation procedures following K2 standard.
• Responsible for the team growth and development

Working environment entails

• Walking job sites which have areas of uneven terrain.
• Work at heights.
• Work in a noisy environment.
• Work in confined spaces.
• Work environment applicable to operation team
• Regularly lift and/or move items and participate in group lifts.
• Work shifts longer than eight hours in duration.
• Co-ordinate body movements when using tools or equipment.
• May require bending or twisting the body to access equipment while working.
• Involves performing physical tasks all day.
• Use hands to manipulate small wires and objects.
• Push or pull objects into position.

Requirements

Interpersonal Requirements

• Committed to the delivery of excellent customer service.
• Calm Manner, able to work under pressure.
• Self-motivated, ability to work on own initiative.
• Punctual and reliable.
• Good attention to detail.

Skills set and Qualifications Requirements

• 6 years’ minimum working experience in building services design and construction project delivery (data centre projects preferred).
• Bachelor’s in Mechanical/ Electrical or Building Services Engineering
• Chartered Engineer preferred
• Relevant Uptime/TIA certificates preferred
• Good knowledge in Electrical HV/LV distribution Engineering with a good understanding on data centre project and protection study
• Proficiency in MS Office (e.g., Word, Excel, PowerPoint, etc) with experience in Mechanical HVAC software, such as IES.
• Good command of written and spoken English is required. Additional language skills such as Chinese and/or Bahasa Indonesia/Malaysia will be preferred.
• Candidates who are active, initiative, conscientious, sociable, flexible and optimistic.

· The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

· He/She establishes, implements and manages projects to meet operational objectives.

· He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

· He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

· In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

· He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

· As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

· He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Key Responsibilities:

• Develop and implement comprehensive communication strategies that align with SSIA's goals and objectives.
• Oversee public relations activities, including government relations, ensuring a strong and positive image of SSIA and the semiconductor industry is maintained.
• Craft compelling content for various platforms, including our website, social media, and press releases.
• Manage and publish SSIA’s bi-monthly publication.
• Spearhead digital marketing initiatives to boost SSIA's online presence and engagement.
• Create and manage the production of marketing collateral and materials, ensuring they meet brand guidelines.
• Liaise with media, stakeholders, and government bodies to strengthen relationships and promote SSIA's initiatives.
• Monitor and report on the effectiveness of communication strategies, adjusting approaches as necessary.

Qualifications:

• Proven experience in communications, public relations, or a similar role.
• Strong understanding of digital marketing and content creation.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and stakeholders effectively.
• Bachelor’s degree in Communications, Marketing, or related field.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

The Company

Our client, a publicly listed company in the real estate sector, is currently seeking a Corporate Secretarial Manager to join their dynamic team.

The Role

The core responsibilities involve the management of a comprehensive range of corporate secretarial functions for the organization, such as facilitating quarterly board meetings, minutes writing, servicing Annual General Meeting, recording the proceedings, updating statutory records, releasing SGX announcements, coordinating with various parties on producing the annual report, and working closely with corporate service providers, auditors, and lawyers.

Your Profile

You should possess a Bachelor’s Degree in a related field and an Institute of Chartered Secretaries and Administrators (ICSA) qualification. You should have good knowledge of the Singapore Companies Act 1967 and SGX Listing Rules.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12824229, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

1. Greeting Members and guests at the Reception and ensure all guests are signed in by Club members.
2. Attending to Club members/guests’ enquiries on various Club information with reference to Club's Website – walk in/phone/email.
3. Membership administration supports various membership application processes, Sports, Finance, F&B, Property on carpark issue/ changing locker and Marcom on sales of souvenir and stock replenishment request.
4. On rotating workdays for afternoon shift duty: 4pm to 12pm (Mon to Thu), 6pm to 2am (Fri & Sat and Eve of PH)
5. Supporting the Manager and HOD on the adhoc assigned Reception (Member Services Desk)'s administration

Role and Responsibilities

• Pleases customers by providing a pleasant dining experience
• Accomplishes restaurant human resource objectives by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees.
• Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions.
• Meets restaurant financial objectives forecasting requirements, preparing annual budget scheduling expenditure, analysing variances, and initiating corrective actions.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations.
• Ensure proper grooming and hygiene standards for all kitchen staffs.

Work Experience requirement

• 5+ years of hospitality related experience

• 3+ years of restaurant manager or leadership experience

• Qualifications and Education Requirements

• Diploma or a Degree (management, hospitality management)

• Preferred Skills

• Customer service

• People management / fostering teamwork

• Good verbal communication

• Self-motivated with high energy level

• Multi-tasking

• Resolving conflicts

• Developing budgets

Salary Range
Commensurate with Experience

Benefit
√ Attractive Salary Packages
√ Sales Incentive
√ Referral Incentive
√ Performance Bonus
√ Medical&Dental Benefits
√ Training&Certification
√ Career Advancement
√ Annual Leave (up to 18days)
√ Staff Meal/Discount
√ Birthday Vouchers

Working Hours/Location
• 5.5 working days

• Split Shift

To Apply:

Please send your resume via WhatsApp at 97596952 or
Email us at [email protected]

*Singaporeans Only.

*We regret to inform you that only shortlisted candidates will be notified. *

The Opportunity

• Opportunity to work with an Established Hospital! Providing user support on new clinical systems for the medical staff, training will be provided
• 5 days office hour (On call support duty and shift hours support base on rostering)
• No experience is welcome to apply, strong passion in healthcare industry

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users (Only during system implementation stage)

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience will be added advantage
• Candidate with prior experience in healthcare or hospital environment is a plus!

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Benefits Summary:

• Basic $6000 - $9000 + AWS + VB
• Monday – Friday 9am – 6pm
• Location: Raffles Place

Responsibilities:

• Formulate and implement paid media strategies across diverse online advertising channels such as Facebook Ads, Instagram Ads, Pinterest Ads, and Tiktok Ads.
• Collaborate closely with the marketing team to ensure alignment of paid media campaigns with overarching marketing and business goals.
• Take charge of the entire lifecycle of paid media campaigns, including budget allocation, targeting, and ongoing fine-tuning.
• Monitor campaign effectiveness, analyze data, and offer insights for enhancing Purchases, ROI, CPA, and ROAS.
• Keep abreast of industry trends, algorithm updates, and emerging advertising platforms.
• Generate regular reports detailing campaign performance and deliver data-driven recommendations for enhancement.
• Persistently conduct testing and experimentation involving various ad formats, targeting choices, and creative tactics.
• Perform market research and analyze customer data to unearth growth opportunities.

Requirements:

• Degree in Digital Marketing, Business, E-commerce, Marketing, Communications, or other relevant field.
• Minimum 3 years of relevant experience in digital and social media marketing.
• Proven experience in managing paid media campaigns, including Facebook Ads, Pinterest Ads, Tiktok Ads and other platforms.
• Proficiency in ad campaign setup, optimization, and budget management.
• Strong analytical skills and the ability to translate data into actionable insights.
• Excellent communication and team collaboration skills.
• Experience with A/B testing and conversion rate optimization.
• Familiarity with marketing analytics tools (e.g., Google Analytics) is a plus.
• Experience in Women’s apparel industry is preferred.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

934

Roles & Responsibilities

Responsibilities

• Contributing to the business development for our Logistics and Business Management Division in the Southeast Asia, India, and Middle East region, including customer segmentation, development of go-to-market strategy, development of new service offerings, marketing plans, leading business development and sales opportunities.
• Developing and implementing new risk and regulatory strategies, and policies of Business Development in our Logistics business.
• Supporting Partners and advisory in the development of Logistics strategy.
• Monitoring, analysing, and communicating emerging Logistics Business trends.
• Identifying, researching, evaluating and/or resolving Logistics issues impacting to the business, including conducting control reviews or gap analysis for existing processes, as needed.
• Analysing and reporting operational Logistics events, identifying root causes of control breakdowns, developing remediation plans, performing scenario analysis reviews.
• At the local entity level, maintaining oversight of the entity’s compliance with local regulations on Logistics Business requirements.
• Assisting with various ad-hoc initiatives and projects taking place across the border business.

Requirements

• The successful candidate will be bachelor’s degree qualified with more than 7 years’ working experience in Warehouse, Flight Forwarding, 3rd Party Logistics, Logistics, Sales & Marketing.
• You will also be described as someone with excellent communication and interpersonal skills to deal with the senior stakeholders within the group.
• Experience in Warehouse Management, Supply Chain Management, Third Party Logistics Business Development, Flight Forwarding and operation process.
• Experience in SAP/WMS (System Analysis Program/Warehouse Management System) or Experience in customizing Logistics Management System.
• Experience in collating and proposing Pricing Benchmarks through competitive analysis from market data.
• Strong analytical skills including the ability to think critically and logically, creative problem solving and excellent decision-making skills.
• Due to the significant interaction with Japan Based Stakeholders, Japan Headquarter, Regional Office and the Japanese market, fluency in Japanese language spoken and written is essentially a MUST for reports, proposals, and presentations with a proven ability to produce, review and edit written documentation.

In the Vector Control and Policy Department (VCPD), you will be part of a team that works to implement technologies to enhance operational capabilities in the areas of vector control, enforcement and public cleanliness, to meet current and future challenges. This includes engaging users to understand the problem statements, market scanning of suitable technological solutions, sourcing for funds, calling tenders, carrying out operational trials and pilots on new technologies available, assessing their feasibility for integration into public health operations, and guiding users and managing expectations.

You will also coordinate workplans and organise workshops to plan and cascade workplans for Public Health. You will support organisational health and administration matters.

You will be responsible for the following:

• Work with relevant stakeholders to gather inputs on operational challenges and translate them into technology requirements.
• Research into a variety of technologies which can be applied to public health operations.
• Seek funding and write budget paper for new technologies.
• Prepare contract specifications related to technology.
• Design and plan trials/pilots and operational roll-outs of technology
• Collaborate and engage internal and external stakeholders on technology adoption.
• Keep abreast of the evolution and development of technologies which can increase the productivity and efficiency of operations.
• Plan and organise annual workplans cascade and planning workshops, taking reference from NEA's strategic planning cycles.
• Coordinate the collation and alignment of inputs in support of the formulation, submission and review of the workplans.
• Be the custodian of finalised workplans and directives, archiving these and any other supporting documents in e-registry.
• Coordinate inputs for corporate events such as Staff Seminar and briefings.
• Conduct and coordinate reviews that cut across public health matters.
• Manage procurement of goods and services for events/activities.
• Support internal communications and culture-building initiatives.

What we are looking for:

• Ability to work well with people.
• Innovative and creative with a growth mindset, forward-looking.
• Passionate about technology adoption and public health.
• A good team player with strong interpersonal skills.
• Good communication skills (verbal and written) to facilitate working with diverse stakeholders.
• Highly self-motivated and able to work independently.
• Resourceful and able to take initiatives to drive projects and meet tight timelines.
• Proficient in various computer skills (Presentation, analytics, etc).
• Organised and able to multi-task.
• Careful and meticulous with an eye for details.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Innovation---Systems-Section---Tech-_JR-10000025657

Customer Service Officer

Working Day : 5 days work week (4 weekday, 1 weekend)

Working Timing: Afternoon shift @1.30pm - 9pm / 12pm -8pm (Based on schedule )

Salary : $2500 - $3200

Working Location: United Square / Parkway Parade (Rotating Outlet)

Job Responsibilities:

• Attending to course enquiries

• Following up with customers and liaising with teachers on course bookings and scheduling; course coordination

• Updating students’ records and data base

• Processing enrolments, changes and terminations of students

• Tracking students’ monthly payments

• Issuance of payment reminders on outstanding payments

• Providing sales support

• Assisting in events organized by the Conservatory

• Any other duties as assigned by the management

Job Requirements:

• At least 1 year of relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Tech Lead / Operation Manager (IT Project) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected

· Lead a team of Infra Engineers to perform 24x7 managed service for entire IT Infrastructure

· Oversees and directs the day-to-day activities of an organization’s information technology (IT) department, ensuring that systems, services, and infrastructure work reliably and securely

· Monitoring and Incident Manage the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues

· Ability to engage middle to top management

· Set guidelines, policies and procedures and drive the execution

· Able to manage multiple deadlines - self-starter, able to prioritize appropriately

· Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements

· Be proactive in highlight potential issues or service improvement

· Provide supporting documentation, reports, and other information to management

· Expected to work during off-peak hours on system activities

· Be a mentor to juniors

The ideal candidate should possess:

· High level understanding of various complementing technologies including System, Network, Security, Databases, Monitoring, Patch management, High Availability, Business Continuity and Automation

· Level 3/4 skillset in three or more categories listed below.

CCNA or CCNP Certification

CCIE Certification

MCSA/RHCE/AIX V1/OCP/VCP Certification

MCSE Certification

PMP or ITSM Certification

Other Professional Certification (Cloud/Virtualisation/System/Network/Network Security)

A little about you:

· Good communication and interpersonal skills capable of maintaining strong relationships

· Strong organizational and multi-tasking skills

· Team-management and leadership skills

· Documentation management and ability to use project management tools

· Attention to details even under pressure

· Time management skills with the ability to meet deadlines

· Strong analytical and problem-solving skills

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.

· Attend to phone-in enquiries and/or emails correspondence and provide personalized services to customers in a timely, efficient and professional manner.

· Accurate case logging into the Customer Relationship Management system.

· Follow-up on all outstanding/existing cases.

· Liaise with Business Unit Stakeholders and Overseas Partners to rectify service-related issues with effective solutions to achieve maximum customer satisfaction.

· Reports to the Customer Service Supervisor/Team Leader.

· Any other ad-hoc duties as assigned by your Customer Service Supervisor/Team Leader.

Requirement:

· GCE 'O' level

· 1 year Customer Service experience in call center (Inbound calls)/ Customer Service related industry is preferred

· Active listener and possesses problem-solving skills

· Fast learner, good team player in a fast-paced environment

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Responsibilities:

• Communicate and cooperate with supervisors and co-workers.
• To perform administrative/analysis duties as required.
• Provide support to the sales team in maintaining existing customer relationships and order management, contract reviews, production scheduling, handling quality complaints, customs declaration and inspection, booking and shipping arrangements.
• Provide support to the sales team in providing relevant document preparation, reconciliation, collection of payment.
• Responsible for customer after-sales service, conducting customer satisfaction surveys, and organizing and implementing improvements for enhancement.

Job Requirements:

• Minimum Diploma or equivalent qualifications
• Required Skill: good communication.
• Possesses proficient bilingual skills in Chinese and English as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Proficient in using Microsoft Office software.
• Integrity and responsibility to be able to work independently.
• Able to start immediately or within short notice.
• Undertake any other duties that may be assigned by the Sales Team / Directors

Interested candidates are invited to submit detailed resume stating:-

• Current salary
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

1. Plan, Schedule and track project timeline.

2. Overall control and monitoring of solar installation activities and progress.

3. Attend project site meeting, project team meetings and updates work on progress.

4. Ensure efficient use of manpower, equipment and resources on sites.

5. Managing subcontractors to ensure timely and good quality of works.

6. Ensure all discrepancies in drawings to be identified and clear with client prior to site progress work.

Job Requirements:

1. Graduated in Degree or Diploma of Electrical Engineering or equivalent experience.

2. Minimum 3 to 4 years of proven track record in project management experience and preferable in electrical engineering and others related field.

3. Possess excellent knowledge and understanding of electrical drawings and specifications.

4. Able to communicate effectively & diversely for prompt resolution to sites matters.

5. Able to foresee and resolve issues before surfacing would be an added advantage.

6. Good leadership qualities to work hand in hand with the team to complete the tasks.

7. Focused and decisive, able to be independent to handle different situation.

Responsibilities:

• Identify new sales lead, strong hunter ability and able to understand customer requirement.
• Develop and manage a range of IT and IP network enterprise solutions direct to end customer.
• To penetrate and develop in major verticals such as Government, Transportation, Education or Healthcare.
• Collaborate and maintain strong partnership relation with existing customers, vendors/partners as well as corporate business units.

Requirements:

• Solid experience and Sales track record in relevant industry. Specific experience in enterprise network such as wire or wireless, IT Storage and / or Network Security.
• Excellent communication, good interpersonal skill, and effective time management.
• Excellent in presentation, confidence and result driven with high level of integrity/ High attention to detail with strong organization and personal skills.
• A proven self-starter with a strong sense of what need to be done, a highly motivated who is hungry to win, always looking to push your own limit.
• Right candidate is probably a Poly/ degree level with min 3- 5 years professional sales experience in sales/client relations in IP and IT network solutions.
• For those without IT sales experience but with very strong customer relationships in other verticals such as Data Centres, Commercial and/or SME are welcome to apply.

Deputy Manager (IT Development & Operation)

Developing automation technology is at the core of our business. We are looking for responsible and motivated candidates to perform daily automation & operations tasks at aPetMart and eventually be groomed DevOps Manager based on good performance.

Requirements:

• Knowledge in WordPress UI/UX Website CMS Design and Development (HTML, CSS, PHP, MYSQL).
• Proficient in Excel Formulas.
• Proficient in JavaScript coding and Python coding.
• Experience in Design & Photo editing Software (Photoshop, Illustrator, GIMP, Inkscape).
• Students from Design & IT School are welcome to apply.

Tasks:

• Development of Web/Mobile Applications.
• Improve existing website UI/UX.
• Automate operations process with JavaScript and Python coding.
• Debug and ensure all IT assets are serviceable.
• Review source code of junior teammates to ensure it is efficient and well documented.
• Supervise order processing from receipt to delivery in an accurate and timely manner.
• Manage order fulfilment operations.
• Manage CRM system and answering customer online queries.

Reasons to join us:

• Gain working experience in the fast-growing Ecommerce Industry
• Our Office is conveniently located above Paya Lebar MRT Exit C
• Newly renovated and air-conditioned warehouse office
• Staff discounts on pet supplies
• Work in a fun and informal environment
• Fully stocked pantry with snack and beverages
• Entertained by furkids in the office

How to Apply:

• Whatsapp 8767 5709 and text a short introduction about yourself (100 words)
• State what is your expected internship allowance.
• Please also send your Résumé via Whatsapp.

The Visual Merchandising Assistant Manager role is to support the specific brand clusters in TR APAC and assist the VM manager with daily operations and implementation of TR APAC VM Guidelines, Design proposals, VM planograms follow up & managing collateral orders. He/She will work closely with brand marketing team and key stakeholders in keeping track that Design deliverables are met timely.

The role is to partner internally with brand marketing & sales team and local vendors & partners to drive excellence in executions in TR APAC permanent counters and promotional event sites. The key focus is on ensuring the brand equity is delivered in the highest level and design language is applied consistently across the Regional Travel Retail sites/locations.

This role is based in Singapore & is located within the Asia Pacific Travel Retail division. This role reports to the APAC SDVM VM Manager.

1. VM Launch Guidelines

a. Develop & issue TR APAC VM guidelines.

b. Study TRWW launch guidelines with marketing team & adapt for TR APAC to different market’s needs.

c. Ensure a timely ordering of collaterals for each launch campaign to ensure timely execution.

d. Update VM planograms based on assortment changes and product strategy.

e. Assist VM Manager to train Field Merchandisers to execute VM for ASOMs through training, workshops and regular visits to markets as required.

2. VM Planograms – New door opening / Renovations / Events

a. Work on VM planograms and order collaterals, lightbox visuals in timely manner.

b. Assist VM Manager to establish new launch format for template and process.

c. Develop & produce update tiles for local executions via TRWW offering or local suppliers.

d. Brief Field Visual Merchandising team, local sales team and installation vendors for store set up.

e. Consolidate images of store execution and report for review and follow up on rectification.

3. Lightbox Planning

a. Assist VM Manager to align with TRWW & APAC marketing on launch priories and lightbox cadence.

b. Review lightbox visual cropping/layouts with supplier for different markets/formats across APAC.

c. Lead color proofing and copy review to finalize quality output with supplier.

d. Maintain high visual lightbox standards throughout all environments through training, workshops and regular visits to markets as required.

4. Event Design & Planning

a. Review promotional sites and develop unique requirements for launches/promotions including HPP/SPP.

b. Assist VM Manager to keep track of the kit of parts.

c. Manage agency with event design and development of the scaled drawings and details.

d. Consolidate completion & execution with photos for review and follow up.

e. Review quality of executions from suppliers with Field Merchandisers.

5. IMD Ordering for new launches & counter installations.

a. Review offerings being sent out via IMD or TRWW.

b. Establish requirements through forecasting & orders with marketing.

c. Place Collateral orders & replenishments & planning for TR APAC.

d. Track status of orders & ensure timely delivery to installations of new doors.

e. Issue and manage POs in timely and organized manner.

6. Vendor management

a. Supervise VM vendor on technical drawings, review prototypes and samples for local production.

b. Manage cost within budget and delivery time for local production.