Total 38,747 customer service manager job vacancies in Singapore

The incumbent will be reponsible to support the Global Business Development Group Manager (SVP and General Manager) to provide commercial and technical support, covering all areas, in order to shape up customer needs.

He/she will collaborate and coordinate with relevant Domain in Japan to achieve MHI’s business objectives and surpassing clients’ expectation.

Job responsibility

Business Development Support

• Provide commercial and technical support in order to shape up customer needs.

• Collaboration with Energy and Environment Domain in Japan

• Understand customer needs from technical point of view, provide concrete proposal;

• Conduct investigation and analysis for the technical development against competing companies;

• Conduct investigation and discussion for the promising partner companies in AP region;

• Preparation of presentation materials targeted for the specific projects.

• Undertake and support special assignments on power plant and distributed power generation project.

Requirement

• Degree in Business or equivalent

• Minimum 5 years working experience in a Plant and/or Engineering Industry

• Excellent Japanese Language skills (JLPT N1 or equivalent level) in both business writings & speaking to coordinate & communicate precise information with Japanese stakeholders in the APAC region / counterparts in Japan HQ.

• Good business acumen with proven business development track records

• Knowledge of project management and EPC (Engineering, Procurement and Construction) works

• Technical presentation skill with value engineering methodology

Work location : Mandai

Job Descriptions

-Handling customers delivery and taking orders from company.

-In charge of delivery of goods islandwide

-Assign and plan schedule for worker

-Assist to pick and pack mattress foam, up to 20kg

-Help to load and unload mattress to the truck.

-Assist delivery of the materials to customers

-Ad hoc duties assigned

Jobs Requirements

-Min Secondary school leaver

-Able to read and write

-Good in interpersonal skills

-Must be able to commit to work weekend

-Shift work required

-Able to carry at least 20-30kg

Job Responsibilities:

• Build and maintain relationships with small and medium-sized enterprise (SME) clients, understanding their financing needs and business objectives
• Act as the main point of contact for SME clients, addressing inquiries, concerns, and requests promptly and effectively
• Develop a deep understanding of clients' businesses, industries, and market dynamics to provide tailored financial solutions
• Source and identify new lending opportunities within the SME segment, including prospecting and lead generation activities
• Conduct comprehensive credit assessments and risk analyses for loan applicants, evaluating their creditworthiness, financial stability, and repayment capacity
• Structure and negotiate loan terms and conditions in accordance with lending policies, regulatory requirements, and risk management guidelines
• Manage a portfolio of SME loan accounts, monitoring loan performance, repayment behaviour, and compliance with loan agreements
• Proactively identify and address potential credit risks or delinquencies, implementing appropriate remedial actions as necessary
• Work closely with internal stakeholders, such as credit analysts and legal teams, to ensure timely and accurate loan documentation and processing
• Provide financial advisory services to SME clients, offering insights and recommendations on business growth strategies, cash flow management, and capital allocation
• Assist clients in preparing loan applications and supporting documentation, guiding them through the loan approval and disbursement process

Job Requirements:

• Bachelor’s Degree in banking
• Minimum 4 years' experience in commercial banking, SME lending, or relationship management, with a focus on business development and credit analysis
• Demonstrated track record of successfully originating and managing SME loan portfolios, achieving lending targets, and mitigating credit risks
• Strong financial analysis skills, including the ability to evaluate business financial statements, assess credit risk factors, and perform cash flow modelling
• Familiarity with credit underwriting standards, loan structuring techniques, and risk mitigation strategies in the SME lending context
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and negotiate effectively
• Ability to convey complex financial concepts clearly and concisely, both verbally and in writing
• Strong networking skills and the ability to cultivate relationships with key stakeholders in the SME community, including business owners, industry associations, and referral partners

Other Information:

• Salary: $4,000 to $5,000 monthly
• Working schedule: 5 days work week

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Jacinta Chua

Registration Number: R24124477

Position Summary / Project Description

This role is responsible for developing the overall strategy and implementation of the National Health IT Master Plan (HITMAP) in Singapore. We are looking for experienced Programme Manager to plan and deliver Healthcare Analytics programmes. The Programme Manager will be responsible for all components of programme including strategizing, planning and implementation.

Role and Responsibilities

He/she will also work with the delivery teams comprising project managers, change management specialists, business analysts and clinical subject matter experts to deliver the programme initiatives and projects.

· 1. Understand business needs and develop IT strategies and work-plan for a specific/group of business programmes in healthcare analytics domain.

· 2. Engage, influence, communicate and seek approval from programme sponsor(s) and stakeholders to support the programme strategies and plans.

· 3. Manage the programme scope, budget and schedule to deliver the desired programme outcomes.

· 4. Lead and drive the consultants and vendors in delivering the programme/project.

· 5. Oversee the implementation and delivery of the IT programme/projects in healthcare analytics domain.

· 6. Report timely on programme/project’s achievements, issues and progress.

· 7. Obtain endorsement of strategy and work-plan from programme sponsor with support from all stakeholders.

· 8. Lead and drive the programme and project teams (including consultants) towards successfully delivery of programme/projects.

9. On-time delivery of programme/projects.

· 10. Responsible to track and monitor programme and projects are delivered within approved budget.

11. Responsible to defined, monitored and achieved KPIs of programme and projects.

Requirements / Qualifications

· Minimum 10 years of working experience as a Programme Manager or Project Manager, preferably in healthcare IT industry or public services.

· Minimum 3 years of relevant experience in delivering end-to-end industry analytics solutions, from conceptualization to deployment, within the industry with either a consultancy or a technology company.

· Minimum Bachelor’s Degree in Informatics/Computer Studies/IT/Engineering or any other relevant fields.

· Demonstrated leadership capabilities in IT industry

· Proven problem analysis and problem solving skills.

· Good listening skills and an ability to ask questions and probe to uncover issues.

· Good interpersonal, communication and presentation skills

· Have a good understanding of business processes and needs in order to create value in a business context with business intelligence and insights.

· Good knowledge of various business/ enterprise/ clinical/ patient systems/applications and outputs within specific industry domains will be advantageous.

Manager, Sales and Marketing

The Songwriter Music College Pte. Ltd.

The Songwriter Music College and FM Pop Music school, the education arms of Funkie Monkies Music, are leading music institutions specialising in Songwriting, offering higher education and enrichment courses to equip both professionals and hobbyists with the skills and industry connection to break into the international music industry, through the Funkie Monkies music ecosystem. The other arms of Funkie Monkies Music include music publishing, music production, artist management and music distribution.

The role of the Sales & Marketing Manager is to develop and execute recruitment strategies, and convert potential students from the lead pool generated by marketing activities.

Job Description

· Develop and execute recruitment strategies with the General Manager

· Strategize and coordinate lead generation marketing activities with the external marketing team

· Nurture prospective students with a consultative approach in a timely manner

· Planning, coordination and execution of recruitment related events such as Course Previews, Open Houses and Workshops that may be held outside of normal working hours as required

· Provide administrative support to marketing and recruitment activities

· Any other duties as required

Job Requirements

· Minimum Diploma in any field

· Sales management experience is desirable

· Experience in recruitment in the education sector is advantageous

· Fluent in English and Mandarin (to communicate with potential leads interested in Mandarin-delivered courses)

· Good communication and interpersonal skills

· Good team player and adaptable to a dynamic start-up style environment

· Well-organised and responsible with an aptitude in problem-solving

· Must possess initiative and be able to work independently with a positive attitude

· Proficient in basic Canva, Google Workspace, Adobe and MS Office applications

About the company

My client is a leading global ICT company with a strong presence across Asia and other international markets.

They are known for providing a comprehensive range of services including advanced telecommunications, digital services, cloud solutions, and cybersecurity, catering to both businesses and consumers.

As part of driving these new business divisions, they are seeking an ideal candidate with a strong background in the E-commerce industry, with expertise in driving the growth and optimization of digital platforms, managing cross-functional teams, and building successful partnerships to enhance business performance.

About the role

Reporting to the Director of Business Growth , your key responsibilities would includes

• Identify, onboard, and maintain strong relationships with strategic e-commerce partners, ensuring alignment with company goals and delivering mutual value.
• Negotiate contracts and agreements with partners, ensuring that both performance and financial terms are met.
• Manage day-to-day relationships with key partners, ensuring high levels of collaboration and service delivery.
• Lead and manage end-to-end e-commerce projects, from conceptualization to execution, ensuring they are completed on time, within scope, and on budget.
• Work closely with cross-functional teams (marketing, IT, product, operations) to ensure project alignment with company objectives and strategic goals.
• Monitor and report on the progress of projects, proactively identifying and resolving any issues or delays.
• Analyze key metrics, customer data, and trends to continually refine e-commerce strategies for improved performance.
• Identify new opportunities for growth, both within existing partnerships and through the acquisition of new partners and channels.
• Provide regular financial reporting and analysis to senior leadership, offering insights into performance, opportunities for cost optimization, and revenue growth.

Skills and experience required

• 5+ years of experience in E-commerce, project management, and partner management, preferably with exposure to financial oversight and P&L responsibility.
• Proven experience in managing complex projects in the e-commerce or digital space, including vendor management and partnership development.
• Strong experience in negotiating and structuring high-impact partnerships with external stakeholders.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Job Posting: Assistant Tuition Centre Manager

Location: Tampines

Start Date: January 2025

About Us:

TutorJohn is expanding with a brand new center in Tampines, and we are looking for a dedicated and experienced Tuition Centre Manager to lead the team. We offer a collaborative environment focused on providing quality education to our students, with a supportive team that values growth and innovation.

Position Summary:

We are seeking a motivated and organized Tuition Centre Manager with a minimum of 2 years of experience in the education industry. The ideal candidate will be responsible for overseeing the daily operations of the new center, managing the team, and ensuring a high standard of service and learning outcomes for our students.

Key Responsibilities:

• Manage daily operations of the tuition center, ensuring smooth workflow and quality education standards.

• Lead and motivate a team of educators and administrative staff.

• Handle scheduling, enrolments, and student assessments effectively.

• Develop and maintain strong relationships with students and parents.

• Track and report center performance, aiming to meet set targets.

• Implement new programs or initiatives as per the center’s objectives.

Requirements:

• Minimum 2 years of experience in the education industry.

• Strong leadership, communication, and organizational skills.

• Ability to work effectively in a fast-paced environment.

• Excellent interpersonal skills to engage students, parents, and staff.

• Proficiency in administrative and operational tasks.

Compensation:

• Basic salary with attractive bonus and incentive structure based on performance.

How to Apply:

Submit your application through this platform.

Join us to make a positive impact in the lives of students and grow with TutorJohn!

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line:

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of five ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish — and three more ships planned. One of these ships will exclusively homeport in Singapore for at least five years beginning in 2025, marking the cruise line’s debut in Southeast Asia.

About the Role:

The Associate Manager, Customer Relationship Management (CRM) is responsible for managing marketing automation platforms and workflows to streamline customer communications. This role involves developing and implementing automated marketing campaigns, ensuring consistency and effectiveness, and collaborating with CRM and analytics teams to integrate customer insights into marketing strategies.

Responsibilities:

• Marketing Automation Management: Oversee the setup, configuration, and optimization of marketing automation platforms.
• Campaign Development: Develop and implement automated marketing campaigns to nurture leads and support customer journeys and drive customer engagement, conversion, and retention.
• Execution: Design, build, and sustain end-to-end marketing campaign flows from data selection to HTML development, data validation, proofing and campaign deployment. Perform technical analysis, level-of-effort estimation, and contribute to the development of direct channel communications
• Analytics & Optimization: Identify customer segments for targeted marketing programs, develop testing scenarios and hypotheses, monitor and analyze campaign performance data to identify areas for improvement and optimization.
• Support the global loyalty program and integrate the process into the overall framework
• Conversion: Encourage customers who receive email updates to book their itineraries through targeted and compelling marketing messages.
• Collaboration: Work with content, creative, and technical teams to ensure seamless integration of marketing automation initiatives. Partner with cross-functional teams to analyze business and marketing data and effectively translate analytics into clear insights, actionable recommendations, and strategies to optimize existing processes and drive key business metrics.
• A/B Testing: Develop and execute A/B testing plans to continually improve campaign performance.
• Data maintenance - Assist in data entry and maintenance of marketing databases and systems, ensuring data accuracy and integrity for reporting purposes.
• Vendor Management - Coordinate with external vendors and suppliers for procurement of marketing services and materials and manage vendor relationships effectively.
• Financial Administration: Assist with budget tracking for direct marketing activities, ensuring compliance with company policies and procedures.
• Best Practices: Stay updated on marketing automation best practices and emerging trends to enhance the effectiveness of campaigns.

Requirements:

• Experience with tools such as Salesforce / Clever Tap
• Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms (Meta, YouTube, Google, Adobe Campaign, Braze, Salesforce, etc.)
• Experience with Audience segmentation and activation tools (DMP, CDP, Data Onboarders), A/B testing, campaign analysis, and CRM reporting.
• In-depth understanding of database concepts, SQL queries, and scripting languages.
• Understanding of Customer Data Strategy concepts (1st/2nd/3rd party data, Compliance, Data Privacy and Suppression, Segmentation)
• Basic experience with API integrations, web services, and microservices architectures is a bonus
• Excellent communication and collaboration skills with a positive learning attitude and ability to work effectively across teams.
• Creative thinker with strong problem-solving capabilities.
• Detail-oriented with excellent time-management and project management skills.
• Must be flexible and comfortable working across different time zones to collaborate with global teams and stakeholders.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Key Responsibilities:

• Conduct site acceptance tests, oversee commissioning processes, and assist with the start-up of Insulating Glass machinery.
• Interface with customers for after-sales service, identify their needs, and provide tailored solutions.
• Address and resolve on-site maintenance issues by troubleshooting and offering technical support.
• Work collaboratively with customers to fulfill repair schedules effectively.
• Deliver training sessions to help customers optimize product performance.
• Provide feedback from the field to engineering and production teams for product improvements or new designs.
• Ensure compliance with validation processes, including product applications, controls, and documentation.

Requirements:

• Must be very willing to travel as there are times the travelling can take up to 8 weeks.
• Physical ability to handle heavy machinery parts and tool kits (>30kg).
• Ability to read and interpret technical drawings.
• Prior working experience in a technical servicing role is a must.
• Hands-on experience in servicing and the ability to work independently at job sites.
• Willingness to travel for service assignments within the SEA region.
• Strong problem-solving skills and a customer-focused mindset.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Responsibilities

• Build and maintain strong relationships with customers, ensuring excellent service support.
• Troubleshoot analyzers and provide solutions aligned with standard procedures and safety guidelines.
• Liaise with customers to address service concerns and resolve technical issues.
• Prepare service and spare parts quotations in response to customer inquiries.
• Perform in-house repairs and on-site commissioning for various analyzers, including gas and water quality systems.
• Support project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT).
• Deliver product training to end users and distributors.
• Identify opportunities to secure new preventive and maintenance contracts.

Requirements

• Candidate must have minimum of 2 years experience in servicing of analytical equipment.
• Minimum Diploma in Mechanical, Electrical, Environmental Engineering
• Knowledge of water or air quality analyzers is a huge advantage.
• Candidate with own vehicle is an advantage.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description

1. Data administration covering customer and market data, and trade booking.
2. Participate in cross-functional business process re-engineering teams and continuous improvement efforts.
3. Manage trade lifecycle across equities, fixed income, FX, derivatives, funds etc.
4. Investigate and escalate any discrepancies outside of given tolerances for portfolios.
5. Provide support on other administrative matters / back-up duties as needed.
6. Support Relationship Managers (RMs) to provide excellent service to high net-worth clients, in particular from Chinese speaking regions.
7. Partner client, business support and service providers to ensure delivery of clients' requirements including working on weekends (if required).

Requirements:

• Degree, preferably in Banking or Finance
• Fresh graduates to maximum 2-year experience
• High-stress resistance and multitasking ability
• Able to use data tools such as Phyton
• Only Singaporeans and permanent residents will be considered

Service Engineer (Chiller / Air-handling Unit)

Job Info:

• Basic $3500 - $4000 + VB
• 5 Days, Monday - Friday 8.30am - 5.30pm
• Location: Ang Mo Kio

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air conditioning, Chiller, ACMV or HVAC systems

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Singapore Based (Jurong east & Jewel Changi etc)
• 5 days including weekend and PH (off-days on weekdays), 44 hours per week
• With experience in leading a team; Prior experience in photography service industry is preferred.
• Career Progression Opportunities

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Achieving imaging revenue targets of store or booth
• Lead a small team and to achieve Service and revenue targets
• Manage the daily operation, supervise the team
• Display knowledge of key items and actively communicate status to manager
• Able to work outdoors and on shifts, including weekends and public holidays

Requirements:

• With experience in leading a team
• Prior experience in photography service industry is preferred

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

* Cleaning service

* Location: Changi Airport

* 5.5days

* 8:30am - 5:30pm

Job Description:

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Job Requirement:

• Possess a minimum Diploma/Degree in a relevant field of study and be open to training.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilites:

• Manage customer’s enquiries from platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

Job Requirements:

• Min Nitec/Higher Nitec/ Local Polytechnic Diploma
• 1-2 years customer service/relevant experience

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

• Well Established Company
• Basic $ 2400 - $ 2800 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi Airfreight Centre
• Working Hours: 9am – 6pm
• Working Days: Monday - Friday

Responsibilities:

• To assist in the customer service department
• To handle all bookings for both air and sea
• To liaise with air and sea carriers
• To liaise with customers
• To handle all air & sea documentation work like bookings, BL etc.

Job Requirement:

• Possess minimum GCE N Level
• Possess basic knowledge in Air/Sea logistics will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Highlights

• Basic + AWS + VB
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Title: Customer Service Executive (ID8370)
Location: Jurong East Singapore
Working Hour：Mon-Fri, 9am to 6pm,Saturday 9am to 12pm
Salary: $2200 - $2800

Job Description:
· Help managing current and new customer accounts and co-ordination
· Handling inbound and outbound phone calls
· Providing exceptional customer service
· Maintaining relationships with vendors and customers
· Solving customer problems and help resolve issues
· Prepare and issue shipment quotes for customers and set up shipments as required by customers
· Excellent multitasking skills within workspace as well as computer software programs

Requirement:
- Need to have at least 1 year Customer Service Executive Working Experience

HIRING: TEMP CALL CENTRE CUSTOMER SERVICE ASSISTANTS (10 POSITIONS)

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min Diploma / Degree in any related course of studies
• Experience in sales operations/ support
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Recruiter's reference code: #HCG

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599