Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will take the lead in managing a team of officers responsible for overseeing the daily disbursement operations for various schemes. Your role will involve ensuring that payouts to beneficiaries are both prompt and accurate, maintaining high standards of efficiency and reliability in all transactions.

In this role, you will:

· Oversee daily disbursement activities to ensure timely and accurate payouts to beneficiaries.

· Ensure accuracy in payment adjustments and promptly rectify any flagged payment anomalies.

· Maintain smooth operations with timely responses to complex payment inquiries from the Case Management Team.

· Lead the implementation of system enhancements to optimise payment processes in line with strategic goals.

· Foster strong relationships with stakeholders through effective communication and collaboration on scheme implementations.

· Communicate and negotiate with stakeholders to align on the Board’s position and resolve conflicts, ensuring timely project implementation.

· Harmonise payment guidelines while assessing their implications for individual schemes, considering each scheme’s unique features.

· Oversee project initiatives and system enhancements.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

· Relevant experience in payment operations, disbursement management or project management.

· Experience in leading and managing teams, with the ability to motivate and drive performance.

· Strong problem-solving skills to address conflicts and complex inquiries effectively.

· High level of accuracy in financial reconciliations and payment adjustments.

· Familiarity with payment processing systems and relevant financial regulations.

· Ability to manage multiple projects and meet deadlines in a fast-paced environment.

· Strong relationship-building skills to foster collaboration among stakeholders.

· Good communication and stakeholder engagement skills.

· Self-motivated and ready to innovate in a dynamic environment.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Job Responsibilities:

· Manage the Director’s calendar, appointments and meetings

· Prepare and edit documents, presentations, and reports, maintaining a high level of accuracy and attention to detail

· Conduct research, gather data, and compile information for various projects and presentations

· Assist in managing expenses, invoices and monthly reimbursement

· Handle personal errands and tasks as directed by the Director

Job Requirements:

· Proven experience as an Executive Assistant, Personal Assistant or in a similar role supporting high-level executives

· Exceptional organisational and multitasking skills, with the ability to prioritise tasks effectively in a fast-paced environment.

· Strong written and verbal communication skills

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

· Excellent problem-solving skills and the capacity to anticipate the needs of the Director

· We have Chinese clients, and knowledge of English and Mandarin is essential

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will be involved in administering retirement-related withdrawal schemes. This includes overseeing Ordinary and Special Account (OSA) withdrawals for members reaching age 55, facilitating Retirement Account (RA) withdrawals through pledging, managing lump-sum withdrawals once members reach the PEA threshold, and handling exemptions for various conditions.

In this role, you will:

· Assist the Section Head in supervising a team of Managers and Executives responsible for the daily operations of retirement withdrawal schemes.

· Lead the team in navigating complex operations, managing incidents, and addressing appeals from CPF members, while seeking solutions beyond the CPF system and adjusting resource plans as needed.

· Identify and facilitate reviews of policies, legislation, processes, systems, and communications with stakeholders.

· Ensure that practices, legislation, systems, and communications align with business rules and objectives.

· Oversee project initiatives and system enhancements.

· Represent the group or department in Board-wide committees.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

· Relevant experience in operational and project management, with a strong track record with a strong track record in public sector administration preferred.

• Experience overseeing teams and managing complex projects.
• Ability to oversee projects from conception to completion, ensuring alignment with Board’s goals.
• Familiarity with incident management processes and appeals handling will be a plus.
• Proficiency in relevant software and systems, including data analysis tools.
• Experience with process improvement methodologies.
• Ability to adjust to changing priorities and resource needs while maintaining high service standards
• Good communication and stakeholder engagement skills.

· Self-motivated and ready to innovate in a dynamic environment.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Job Summary
We are seeking a highly skilled and experienced Assistant Chief Engineer to join our luxury hotel resort team in Singapore. The ideal candidate will support the Chief Engineer in overseeing all property engineering and maintenance operations. This role is critical to ensuring that the resort facilities are safe, well-maintained, and operating efficiently to provide a high-quality guest experience.

Key Responsibilities

• Assist the Chief Engineer in managing daily operations, including the maintenance of HVAC systems, electrical, plumbing, mechanical, and other critical hotel infrastructure.
• Supervise and provide leadership to the engineering team, ensuring that all team members perform their tasks efficiently and safely.
• Conduct regular inspections of all resort facilities to ensure compliance with safety regulations, local codes, and resort standards.
• Oversee preventive maintenance programs, ensuring the resort’s physical assets are protected and longevity is maximized.
• Collaborate with the Chief Engineer to manage energy conservation programs and implement sustainable practices to minimize the resort's environmental impact.
• Respond to emergencies and breakdowns promptly and efficiently, coordinating repairs with minimal disruption to guests.
• Assist with the engineering department's budgeting and financial planning, including managing vendor contracts, procuring equipment, and tracking departmental expenditures.
• Ensure that all maintenance requests from guests or other departments are handled promptly and efficiently.
• Assist in training, developing, and mentoring the engineering team to ensure high work standards and a safety commitment.
• Work closely with other departments to ensure smooth operations across all functions of the resort.

Qualifications

• Diploma or Degree in Engineering, Facilities Management, or a related field.
• A minimum of 5-7 years of experience in hotel or resort engineering operations, with at least 3 years in a supervisory or management role.
• Strong knowledge of HVAC systems, electrical, plumbing, and mechanical systems commonly found in hospitality properties.
• Familiarity with local building codes, safety regulations, and sustainability practices.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Good communication skills and the ability to collaborate with other departments.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficiency in engineering software, preventive maintenance programs, and Microsoft Office.

• Great Career Opportunity
• Good Remuneration Package
• Convenient Working Location

As an Assistant Director of Nursing, you will be responsible for the following duties:

• Report to COO/CEO
• Oversee and manage operations, including the implementation of clinical practices, review of nursing audits, service quality initiatives, and the integration of new technologies.
• Monitor and enhance nursing quality.
• Assess and implement nursing policies and standard operating procedures (SOPs).
• Conduct clinical audits.
• Ensure strict adherence to nursing standards and protocols.
• Communicate with regulatory authorities regarding licenses, regulations, and compliance.
• Collaborate with other team leaders to promote ongoing improvement and compliance.
• Provide leadership and support to all managers and staff.
• Review and assess budgeting reports, financial statements, and overall performance.
• Closely monitor manpower and staffing issues.

Requirements:

• Minimum Degree in Nursing
• Possess 8 years of management experience
• Excellent leadership and management skills
• Must be fully registered with Singapore Nursing Board (SNB)

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

For our Food & Beverage (F&B) company named as Hong Kong Cha Kee Pte Ltd, looking for a person for the position of CEO who encompasses a broad range of responsibilities that drive the overall direction and success of the business.

Here are key roles and responsibilities:

1. Strategic Leadership

Vision and Mission: Define and communicate the company's vision, mission, and strategic goals.

Long-term Strategy: Develop and implement long-term strategies for growth, expansion, and sustainability.

Market Positioning: Ensure the company is well-positioned in the market and adapts to industry trends.

2. Financial Oversight

Profitability: Monitor financial performance, ensuring profitability and cost-efficiency.

Budgeting: Oversee the development and management of the company's budget.

Investment Decisions: Make strategic investment decisions that align with the company's goals.

3. Operations Management

Supply Chain and Production: Ensure efficient operations, including sourcing, production, and distribution of food and beverage products.

Quality Control: Maintain high standards of quality and safety in all aspects of production and service.

Technology Integration: Leverage technology to optimize operations, including inventory management and customer service.

4. Brand and Marketing Management

Brand Development: Build and maintain a strong brand identity and reputation.

Marketing Strategies: Develop and oversee marketing and advertising strategies to increase brand visibility and customer engagement.

Customer Experience: Focus on enhancing the customer experience, both online and offline.

5. Human Resources Leadership

Team Building: Recruit, develop, and retain top talent across the organization.

Company Culture: Foster a positive and inclusive company culture that aligns with the company’s values.

Employee Engagement: Implement policies that promote employee satisfaction, productivity, and well-being.

6. Stakeholder Management

Investor Relations: Communicate with shareholders, investors, and the board of directors regarding the company’s performance and strategic direction.

Partnerships: Build and maintain relationships with key partners, suppliers, and vendors.

Community Engagement: Engage with the community and ensure corporate social responsibility initiatives are aligned with the company’s values.

7. Risk Management

Regulatory Compliance: Ensure the company complies with all relevant laws and regulations, particularly those related to food safety, labor, and environmental standards.

Crisis Management: Develop contingency plans and respond to crises, such as food safety issues or supply chain disruptions.

Sustainability: Implement sustainable practices that minimize environmental impact and ensure long-term viability.

8. Innovation and Growth

Product Development: Oversee the development of new products that meet market demand and enhance the company’s competitive edge.

Expansion: Identify and pursue opportunities for expansion, whether through new locations, franchises, or entering new markets.

Digital Transformation: Drive digital initiatives, such as e-commerce platforms, delivery services, and data analytics, to stay competitive.

9. Ethics and Integrity

Ethical Leadership: Lead with integrity and ensure that the company upholds ethical standards in all aspects of business.

Transparency: Maintain transparency with employees, customers, and stakeholders, particularly in decision-making processes.

10. Visionary Leadership

Industry Trends: Stay ahead of industry trends and ensure the company is prepared for future challenges and opportunities.

Innovation: Encourage innovation and creativity within the company, fostering a culture of continuous improvement.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The role will report into the CFO who is based in Middle East and is mainly responsible for the financial control of the entity in Singapore and its subsidiaries. The focus areas are Financial Control and Financial Transactions. These are vital to the success of the business, with process improvement, automation and system investment on the agenda. The role will have direct reports in the Financial Control are in Singapore and indirect reports in the Middle East and India, as well as strong collaboration with the regional Commercial Finance / FP&A team.

Essential Duties/ Responsibilities:

• Oversee the regional responsibility for the financial matters relating to financial and management reporting, consolidation of group accounts, taxation and ad-hoc reports as required by group Headquarters

• Oversee the process for financial reporting and the preparation of monthly and annual financial statements

• Lead the Company’s Statutory and IFRS audit

• Review and improve current Risk Management processes in place with local senior management

• Responsible for cashflow matters, treasury cash management and credit control

• Effective tax planning and structuring for the region

• Responsible for risk assessment of proposals and contract terms and conditions including negotiation / resolutions of commercial contract disputes

• Review and process Non-Disclosure Agreements and other types of cooperative business arrangements when requested. Ensure legal documents are completed and signed (excluding job projects)

• Monitor, evaluate and report on compliance with asset management policies and procedures

• Provide guidance to Finance Department staff members on the implementation and updates of local and Group financial policies and procedures

• Lead, supervise and develop the Staff members in Finance Department which includes guiding staff members in enhancing their knowledge and competency in accounting and financial work

• Support a successful implementation of the new financial system, as well as integration into new systems around the region to manage customers, assets and people

• Automation of accounting processes to improve accuracy, timelines and effectiveness

• Consideration of insourcing external accounting providers in the Middle East and India

• Consideration for India financial shared services function for transactional finance activities

Requirements:

1. Bachelor’s degree in accounting, finance or related field.

2. Proven work experience in Senior Finance Management role for at least 5 years. Experience across a wide spectrum of finance functions.

3. Strong business acumen and keen analytical skills.

4. Comfortable with ambiguity and works well in a fast-paced startup ecosystem.

5. Demonstrated senior leadership experience, emphasizing successful operational management and strategic planning.

6. Proven track record of enhancing organizational growth, operational efficiency, and financial performance, showcasing strong business acumen.

7. Strong leadership, communication, and analytical skills, with a focus on inspiring teams, making business improvements, and ensuring compliance with healthcare regulations.

You will work closely with the Director on the overall management and performance of the Operations departments under COO's purview.

PRIMARY DUTIES & RESPONSIBILITIES

• Lead the Operations departments in the process of administration of collaborations, clinical operations support, service contracts, and project management activities.
• Collaborate closely with both internal and external stakeholders to ensure smooth ground operations.
• Drive patient-centric initiatives by partnering with clinical leads, implementing strategic plans, undertaking key development projects, and formulating business proposals.
• Ensure the business proposals are based on cost-effectiveness and sustainable value-based care models.
• Ensure that the departments' operations align with the company's strategic directions.
• Any other ad-hoc duties as required or assigned.

Requirements

• Degree or Masters
• Minimum 6 years’ experience in Healthcare/Hospital Operations
• Good knowledge in both front-end and back-end support services
• Demonstrate critical thinking abilities and strong problem solving skill
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders
• Good relation management skills with the ability to influence decision making
• Strong people management skills, proactive and service orientated
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Reporting to the Financial Controller, you will lead the business planning and budgeting process as well as manage the Company's financial analysis and projections. In addition, you will also work closely with the Operations Finance Team in financial and management reporting as well as transformation projects for finance and business related processes.

Oversee Procurement department to ensure the efficient operation and delivery of the hospital, specialists and projects services of the Company.

Provide support to the management team in both operational and strategic areas, drive business process improvement and spearhead the use of business analytics to enhance the strategy and decision making capabilities of the Company. This shall also include the pricing and costing processes of the Company.

DUTIES & RESPONSIBILITIES

Financial and Management Reporting

• Examine, analyze and present monthly financial results to the management team
• Review financial performance against historical results, budgets and forecasts, and perform variance analysis
• Prepare presentation slides of monthly financial results, including analyzing any fluctuation as well as identifying key business and profitability drivers, for reporting to the management team
• Accountable for providing financial monitoring for new businesses and projects spend, including tracking performance against business projection targets
• Examine and evaluate the cost-efficiency of departments/clinics in the Company
• Work closely with finance team to ensure the integrity of the financial data generated to stakeholders
• Ensure timeliness and accuracy of the weekly and monthly operational statistics are captured, including tracking of the daily statistics versus budget set
• Lead, motivate and develop the capabilities of the finance team with a view for their professional growth and contribution to the Company

Financial Planning and Forecasting

• Lead the Company’s annual budget process by working with individual departments to prepare budgets, review and present to Senior Management for approval.
• Perform periodic forecasts, highlighting risks and opportunities
• Provide strategic financial planning support to management/HODs with data-driven analysis to make informed decisions
• Lead / participate in business projections including evaluation of new acquisitions/ businesses / clinics.
• Manage the group capital expenditure during the annual budgeting process and monitor the actual spending compared to the budget.
• Enhance data integrity and reporting controls to enable agile scenario reporting and analysis.
• Business Process Transformation
• Drive business processes improvement, assess operating effectiveness of internal controls and make recommendations to improve business processes & financial data integrity with the aim to continually improve internal processes.
• Implement business intelligence tool/data analytics tools and dashboard reports to drive efficiency and analysis over revenue and cost processes

Pricing and Costing

• Set up and maintain the pricing and costing SOPs and processes of the Company
• Hold periodic review with the management and business teams monitor pricing and costing trends of competitors and suppliers and propose follow up actions
• Incorporate the pricing and costing market trends into the business planning cycle of the Company in order to achieve the business performance targets

Procurement Department

• Oversee the Procurement function (including sourcing and purchasing, warehousing logistics, inventory control management, etc) with the support of a Assistant Director, Central Supplies Department.

Undertake any other duties requested by the Financial Controller and management

REQUIREMENTS:

• A recognized degree in accounting, finance or related discipline
• Minimum of 10 years of relevant working experience with supervisory experience
• An analytical mind with a strategic ability and solid knowledge of financial analysis and forecasting
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities

The Assistant Director will organize and lead IT projects through the various phases of project lifecycle. The IT projects primarily include Electronic Medical Record System and other clinical related management systems. He/She will work closely with hospital and specialist outpatient clinics business stakeholders and vendors to successfully manage the systems implementation and maintenance. He/She will be responsible in managing the project timeline, budget, scope and resources; and lead cross functional teams both internal and external.

RESPONSIBILITIES

· Leads, manages and mentors reporting staff for all project related matters;

· Responsible for the design, development and maintenance of the project plan, scope, schedule, budget and status reports for assigned projects;

· Plans and manages implementation and integration of new technologies;

· Involve and lead the procurement activities such as but not limited to submitting of project approval paper to the management, drafting proposal paper if necessary, RFP process and review of contract/agreement with vendor;

· Ensure compliance to quality standards and review project deliverables;

· Identifies and tracks risks, issues, requirements, and all project documentation deliverables;

· Assume leadership of cross functional teams to drive results that align with strategic company goals;

· Perform outsourcing management to ensure that contractual obligations are met and projects needs; Manages vendor relationships and ensure vendors fulfill per contract requirements

· Manage and handle IT projects related audits;

· Maintains and updates the quality records according to the standard guidelines on identification, filing, storage, maintenance, and disposition of these records.

· Covers duties of fellow colleagues in their absence

· Performs any other job related duties as assigned.

REQUIREMENTS

· Recognized Professional Certificate/Diploma/Advance/Higher/Graduate Diploma

· PMP Certification or CITPM

· More than 10 years of working experience with at least 3 years of project management experience in similar capacity.

· At least 5 years of relevant experience in IT development, implementation and system maintenance and support with strong background in software and infrastructure that includes four (4) years’ business system analyst, supervisory or project management experience preferred.

· Have successfully implemented healthcare related IT systems

· Have experience in implementing or maintaining Clinical Management Systems (CMS) or Electronic Medical Record system (EMR) preferred.

· Good knowledge of project management both waterfall and agile include managing contracts, project budgets, work breakdown structures, and systems integration

· Good skills in MS Project, MS Visio, MS excel and other job related applications

· Interpersonal and leadership skills to manage multiple projects at one time with the ability to work in a fast-paced environment

· Excellent verbal and written communications skills to present project status to senior level management

· Demonstrate experience in systems integration

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Responsibilities

• Responsible for the supervision and resource planning of the Credit Review Group(CRG).
• Provide guidance and further enhance the overall capability of CRG.
• Management reporting on CRG’s activities in a timely manner.
• Support Co-Heads of IADAP on the reporting of CRG’s activities to internal and external stakeholders.
• Collaborate with the planning group and other relevant groups to enhance the efficiency and quality of the internal processes.
• Support various requests from IAD Tokyo.
• Make audit plans annually for the credit reviews in accordance to the risk assessment in APAC region.
• Cascade the credit review plans to CRG members and ensure deliverables are completed according to planned timeline.
• Supervise CRG members to follow-up on open issues identified and conduct validation review on remediation actions taken by auditee in accordance with CRG recommendations and address BUs’ concerns accordingly.
• Travel within APAC region is required.

Requirements

• Bachelor’s degree in Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent.
• 10-15 years’ experience in the areas of credit risk analysis, credit approval and/or credit review function. Audit experience in a leadership capacity would be an added advantage.
• Excellent and extensive knowledge in credit risk analysis, financial analysis/projections and credit rating models across Large Corporates, Structured Real Estate finance, Project Finance, Securitization, LBO and/or Banks/Non-Banks Financial Institutions.
• General knowledge in Retail and Islamic Finance would be an added advantage.
• Strong ability and confidence to lead the group members effectively with demonstrated problem-solving skills.
• Strong interpersonal and stakeholder management skills.
• Good writing and communication skills. Proficiency in both English and Japanese is highly preferred to present and communicate with senior stakeholders at Japan Head Office.
• Experience in Microsoft Excel, Word, Access, and Powerpoint. Added advantage for knowledge/experience in programming applications e.g. Power BI, Python.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

Join our team of dedicated Internal Audit team committed to achieving excellence in Internal Audit. We offer an exciting opportunity for individuals passionate about driving organisational success through robust audit practices.

If you are a dedicated professional with a passion for Internal Audit excellence, we invite you to apply for this exciting opportunity to contribute to our Board's success.

The broad area of your responsibilities include

• Plan, conduct, and oversee audits, ensuring a comprehensive evaluation of internal controls and compliance with regulatory requirements.
• Execute advisory, educational, and ad hoc projects, driving initiatives aimed at enhancing organisational effectiveness.
• Evaluate internal control effectiveness and provide insightful recommendations for business process improvements.
• Prepare detailed reports summarising audit findings, recommendations, and improvement opportunities, and deliver engaging presentations to Management and the Audit Committee.
• Coordinate annual audit planning activities, identifying priority areas for review and optimising resource allocation.
• Supervise independent auditors, maintaining collaborative relationships and ensuring adherence to audit standards.
• Manage the Whistleblowing program, cultivating a culture of transparency and accountability within the Board.
• Lead investigations into potential policy breaches or irregularities, ensuring impartiality and confidentiality.
• Undertake additional duties as assigned to support audit and Board’s objectives, contributing to the continuous enhancement of audit functions.

What we are looking for

• Proven track record in conducting internal audits and hands-on experience in evaluating internal controls.
• Minimum 3 years of supervisory experience in conducting internal audits
• Ability to lead audit teams for complex projects, demonstrating effective team management.
• Demonstrate a strong understanding of internal control frameworks and business processes.
• Good planning, organising, and leading audit teams, particularly for more complex audit projects, showcasing effective team management skills.
• Experience in preparing detailed reports that effectively communicate audit findings, recommendations, and areas for improvement.
• Demonstrated ability to deliver compelling presentations to both Management and the Audit Committee.
• Committed to uphold ethical standards in conducting internal audits, ensuring integrity and professionalism in all aspects of the role.
• Ability to collaborate effectively with cross-functional teams and stakeholders, contributing to a positive and cooperative work environment.
• Ability to adapt to a dynamic work environment, demonstrating resilience and flexibility in handling various audit assignments.
• Good critical thinking skills and ability to analyse complex situations, identify key issues, and formulate effective solutions.
• Preferred qualifications include holding certifications such as CIA (Certified Internal Auditor) or CISA (Certified Information Systems Auditor).
• Proficiency in Computer Assisted Auditing Tools (CAATs) would be advantageous, showcasing the ability to leverage technology for enhanced audit processes.

The successful candidate will hold the corporate title of Assistant Director/ Deputy Director, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 2-year full-time contract directly under the payroll of CPF Board with an option to renew, subject to confirmation. Additionally, there is potential for emplacement into a permanent position

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MCF:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Position Summary

Toshiba Global Commerce Solutions is seeking for an Assistant Managing Director to play a pivotal role in supporting the Managing Director in strategic decision-making and overseeing daily operational activities within our organization. The ideal candidate will work closely with the Managing Director to ensure that business processes are conducted efficiently and effectively, in alignment with the organization's mid and long-term goals. This position requires a strategic outlook, strong execution ability, and the capacity to foster growth within the organization.

Key Purpose of the role

The Assistant Managing Director will support the Managing Direction with the execution of the company's strategic plan, ensuring the efficient management of day-to-day operations. This role involves translating the company's vision into operational strategies, fostering clear communication across departments, making informed decisions to drive business growth, and ensuring compliance with industry regulations. Additionally, the Assistant Managing Director will play a vital role in leadership, working closely with the respective teams towards achieving the company’s objectives, fostering a positive work environment, and representing the company in various stakeholder interactions.

Responsibilities

• Support the Managing Director in daily operational activities, including financial planning, budget reviews, and analysis of financial reports.
• Initiate the development and review of strategic plans, ensuring alignment with the company’s mid and long-term goals that support the continuous improvement of the overall operations.
• Facilitate clear and consistent communication across departments by liaising with department heads and team leaders.
• Address immediate operational challenges and provide effective solutions.
• Attend key meetings and, when required, stand in for the Managing Director as needed, ensuring follow-up actions are taken.
• Oversee ongoing projects to ensure they progress as planned.
• Conduct monthly evaluations of different departments and projects, identifying areas for improvement.
• Review and suggest improvements to company policies and procedures.
• Engage with customers, clients, and partners, representing the company and building relationships if required.

Requirements

• 15-20 years of experience in corporate strategy, business management, advisory, portfolio management, or related fields
• Experience in performance and operations management
• Strong business acumen
• Proficient in MS Office and knowledgeable about relational databases and software (e.g., ERP)
• Critical thinker with strong problem-solving skills and a team player
• Good time-management skills
• Great interpersonal and communication skills
• BSc/BA in business administration or related field

Job Description:

Responsibilities:

1. Provide chauffeur service to Director, Director’s family and customers

to various locations around Singapore (and may include JB)

2. Maintain cleanliness of vehicles assigned to him

3. Running errands or any ad hoc duties as assigned for office and home

Requirements:

1. A valid driving license with clean record

2. Must be flexible with work schedule

3. Able to work on weekend and overtime (after midnight) if needed

4. Reporting location: Bukit Timah

5. Salary: S$2,500 - S$4,500

6. 1 month 8 days off

Interested candidates,

Please send resume to [email protected] and [email protected]; or
WhatsApp office: +65 8101 3333

The resume should include the followings:

1) Last drawn/current salary

2) Expected salary

3) Reasons for leaving (current and previous employment(s))

4) Availability/Notice period

5) Recent Photograph

Only shortlisted candidates will be notified.

Job Descriptions:

1. Supervise, mentor, and motivate members of the public relations, marketing operations, content, and creative teams.
2. Set clear objectives, provide regular feedback, and facilitate professional development opportunities for team members.
3. Foster a collaborative and innovative work environment that encourages creativity, productivity, and high performance.
4. Develop comprehensive marketing strategies aligned with the company's goals and objectives.
5. Oversee the implementation of marketing plans across various channels to maximize brand visibility and reach target audiences.
6. Monitor industry trends, competitive landscape, and consumer insights to identify opportunities for growth and innovation.
7. Cultivate and maintain relationships with media outlets, journalists, influencers, and other key stakeholders.
8. Develop and execute PR campaigns to generate positive media coverage and enhance brand reputation.
9. Manage crisis communications and effectively address any negative publicity or issues that may arise.
10. Streamline marketing processes and workflows to optimize efficiency and effectiveness.
11. Collaborate with cross-functional teams to ensure seamless execution of marketing initiatives.
12. Utilize data analytics and performance metrics to evaluate the success of campaigns and drive continuous improvement.
13. Lead the development of compelling and engaging content across various platforms and formats.
14. Ensure consistency in brand messaging, tone, and visual identity across all content channels.
15. Leverage storytelling techniques to resonate with target audiences and drive brand affinity and loyalty.
16. Provide strategic direction and creative vision for brand campaigns, advertising materials, and promotional assets.
17. Work closely with designers, copywriters, and other creative professionals to deliver impactful and visually appealing content.
18. Maintain brand integrity and adherence to brand guidelines in all creative executions.

Job Requirements:

• Proven experience of at least 5 years in marketing management roles in the baby and mother industry, with a track record of successfully leading teams and driving results.
• Able to shuttle between Johor Bahru and Singapore as you will be require to manage our Marketing team in Johor Bahru.
• Strong strategic thinking, analytical skills, and business acumen.
• Excellent communication, interpersonal, and leadership abilities.
• Proficiency in digital marketing tools, analytics platforms, and project management software.
• Creative mindset with a passion for innovation and storytelling.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Familiarity with industry trends, best practices, and emerging technologies in marketing and advertising.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

For the benefit of citizens and employers, the Agency Services Group implements and administers schemes, such as GST Voucher, Workfare Income Supplement, on behalf of various Government agencies. The work is diverse and dynamic, giving officers the opportunity to collaborate with various government agencies and stakeholders to enhance the lives of Singaporeans from all walks of life. This is the job for you if you enjoy challenges and want to make a difference to the lives of Singaporeans beyond the CPF system.

As an Assistant Director overseeing the Contribute-As-You-Earn (CAYE) scheme, you will play a pivotal role in formulating, developing, and enhancing operational policies and processes. Your dynamic responsibilities include engaging with internal and external stakeholders to optimize efficiency, co-create business solutions, and elevate customer service experiences for Self-Employed Persons (SEPs) and Corporate Service Buyers (CSBs). This multifaceted role offers a unique opportunity to contribute to the interest of SEPs and make a positive impact on their lives.

The broad area of your responsibilities include

• Lead and facilitate discussions to formulate and assess operational policies and processes to ensure the successful administration of the CAYE scheme.
• Spearhead partnerships with internal and external stakeholders, including Finance, IT support, and vendors, to co-create business and IT solutions that optimize efficiency and enhance customer service journeys for SEPs and CSBs.
• Engage with multiple stakeholders across government and private entities to support the expansion of the CAYE scheme.
• Provide statistical analysis for policy and operational reviews, contributing to evidence-based decision-making.
• Stay up-to-date with industry trends, market changes, and emerging technologies to identify opportunities for innovation and improvement.
• Supervise and guide the team to ensure project milestones are delivered on time, and scheme implementation and administration align with policy objectives.

What we are looking for

• At least 8 years of work experience in policy work and process development with 4 years in a supervisory role, showcasing leadership capabilities and effective team management.
• Ability to think critically and strategically, synthesizing information from various sources to make informed decisions and drive effective strategies.
• Creative and resourceful mindset, capable of leveraging opportunities and engaging stakeholders to develop innovative solutions.
• Good interpersonal skills with the ability to build positive relationships.
• Good written and verbal communication skills to convey complex ideas effectively.
• Good knowledge of industry trends, market changes, and emerging technologies.

Seniority of appointment will commensurate with relevant work experience

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position