Vendor Quality Food Safety Manager

Country: Singapore

Function: Innovation, Quality & Food Safety

About Olam Food Ingredients (ofi):
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.

ofi Vendor Quality Food Safety Manager

This will be a global role taking responsibility for organizing and facilitating the global Supplier Management Community of Excellence .

As the global facilitator for the supplier quality assurance program the successful candidate will ensure forward control in the supply chain to ensure high quality and food safe ingredients and packaging material is delivered to our sites. The role will include reviewing the supplier base, audit global planning and managing the performance monitoring of global vendors.

Scope of the role

In this role the global facilitator will define and lead the deployment of the Supplier management program as defined in the global standard. This will include but is not limited to supplier documentation management, coordinating supplier auditing and the accommodating system roll-out to manage and track the supplier performance. The successful applicant will report to the Regional Quality & Food Safety Lead.

Key deliverables

• Understand the global Supplier base, the risk assessment of vendors and materials and accordingly prioritize vendor assessment needs.
• Governance and planning of Supplier Audits, practices and documentation
• Define and deploy the global best practices for the ofi supplier quality management, including all ingredient, packaging suppliers, co-manufacturers and co-packers.
• Define the right risk-based approach to steer and prioritize the supplier management program, globally.
• Build a cadre of auditors across all regions and ensure calibration program
• Collaborate with procurement to develop processes to review supplier performance and the right follow-through with our suppliers
• Work closely with ofi site quality managers to support complaint raising in cases of incoming goods incidences and supports vendors if needed in their RCA.
• Support regions to build a supplier auditing schedule and co-ordinate the audit program with the different locations/regions.
• Lead the performance program review for all incoming materials, incl. co-manufacturers and co-packers.
• Define, develop and deployment of the right systems to support the supplier data management, supplier audit reporting, supplier performance and supplier review.
• Define, develop and deployment of the right systems to support the supplier data management, supplier audit reporting, supplier performance and supplier review.
• Define Supplier criteria, based on a risk-based approach to ensure the right Supplier KPI’s and Forward Controls at our suppliers for all sites.
• Ensure updated programs and supplier reviews are in place to ensure compliance with any regulatory changes
• GAP assessment Supplier management of the different regions/sites to understand what is needed to set-up the right structure, globally

Qualifications and Competences

• Bachelor or Master’s degree in Food Science, Food Safety, Quality Assurance.
• Minimum of 8-10 years’ experience in Quality leadership in Manufacturing of Food, Ingredients.
• International management experience in project management and motivating teams.
• Skilled in the FSC22000-certification and experience in manufacturing sites and supply chain.
• Proven skills in Quality Management & Problem solving, 5-Why-Root-cause analysis, Fishbone.
• Competencies: Quality Leadership: Ability to drive changes in processes, procedures and systems as well as in behavior, always with quality improvements in mind.
• Motivating others: Ability to inspire and coach direct reports and peers around you.
• Drive for Results: Consistently maintains high levels of productivity, pursues everything with energy, drive and a need to finish.
• Problem solving: Identifies and understand issues, asks the right questions and makes decisions to take actions that lead to solutions to the real problem.
• Decision Quality: Ability to filter the right information that enables to a quality decision.
• Stakeholder management: Understanding needs of other key stakeholders to drive common purpose and change
• Clear communication skills: Written and verbal

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Oversees daily outlet’s operation and the P&L
• Manage a team of staffs and arrange their schedule
• Train and guide new staff on cooking, kitchen’s operation
• Perform cashiering duties, daily opening and closing
• Assist customer with order placing and serve them their foods
• Handle different delivery partner’s order
• Prepare daily and monthly sales report, documentation to the management
• Maintain outlet’s hygiene

Job Requirements:

• Minimum 1 year of working experience in F&B supervisory role
• Candidate with prior experience working in takeaway store are encouraged to apply
• Independent and able to work in fast-paced environment

Other Information:

• Location: Island-wide
• Working hours: 5 days work, retail working hours
• Salary starting from $2800, depends on experience

Interested applicants please forward your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

Job Description

· Provide hands-on site installation, validation, commissioning and maintenance of electrical equipment (AC UPS, DC UPS, Batteries, Switchgear and BMS)

· Fault analysis and troubleshooting

· Provide high level technical support to external customers at their location

· Provide on-site training to the customers

· Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales

· Develop Service technical documentation

· Create and maintain service information in the company enterprise database

· Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate

· Timely complete and submit all required paperwork

· Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

Job Requirement

· Minimum Diploma or Degree in Engineering (E&E, Electrical, Power)

· Minimum 5 years of power industry experience with good fundamental knowledge of power electronics equipment (AC & DC UPS, Batteries, Chargers, Switchgear, BMS etc.)

· Proficient in PC skills; knowledge in MS Office and programming is an advantage

· Flexible to travel across Asia Pacific region

· Fresh graduates are welcome to apply

· Only Singaporean and PR are available

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume to [email protected]

This position reports to the Director of Food & Beverage and is responsible for the overall development and implementation of Food & Beverage marketing strategy including special promotions/events, partnerships and retails for our Food & Beverage outlets. Including festive offerings not limited to Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival and Christmas.

Duties and Responsibilities:

• Work closely with the Food & Beverage team on areas such as product development, cost management and overall strategy execution for each festive activation to achieve the financial and operational goals.
• Ensures all communications with clients are in line with the overall strategy for financial and operational goals.
• Work closely with the various outlet managers to ensure communications are aligned to requests and expectations.
• Responsible for manpower recruitment and development during the active months of festive operations.
• Responsible for regular updates on upcoming/active festive operations to the hotel's leadership team.
• To analyse competition in the market and prepare an analysis report on festive season competitors.
• Prepare and account for Food & Beverage projects profit & loss report.
• To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas and restaurant.
• Perform other related duties as assigned by the Management.

Requirements:

• Minimum of 2 years of experience in a similar capacity
• PC literate and able to write, produce reports and analysis
• Good analytical skills
• Excellent communication & interpersonal skills
• Able to work independently and possess initiative
• Able to communicate and write in English
• Able to work on weekends where required

We thank you for your interest and will contact you if are shortlisted.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Develop a relationship with regular customers.

• Follow food and safety regulations.

• Order food supplies for the kitchen.

• Ensure that customers are satisfied with food and service.

• Assist with marketing events.

• Create restaurant policies.

• Design attractive menus

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards · Preserve excellent levels of internal and external customer service · Design exceptional menus, purchase goods and continuously make necessary improvements · Identify customers needs and respond proactively to all of their concerns

Responsibilities:

• Lead the establishment of a finance shared services centre in Batam, Indonesia
• Manage billings, accounts payable, accounts receivable, and GL accounting functions under a shared services centre for a few countries in Asia
• Define and agree SLAs with key stakeholders, including KPIs, and manage performance
• Proactively manage and monitor overall shared services centre performance to drive accuracy and timeliness of all deliverables
• Maintain strong controls ensuring all group policies, tax and other statutory requirements are complied with by the shared services centre team. Elevate the relevancy and timeliness of the control environment
• Continuously structure, standardise and optimise financial processes and systems and tax planning for the business and shared service centre
• Improve on SOPs for easy guidance and implementation
• Take charge of and inspire a team to provide high-quality services within stipulated turnaround times
• Support Regional Finance Controller/Finance Managers with timely and accurate financial information
• Manage cash flow and optimise cash balances by tracking transactions

Requirements:

• Degree in Finance or Accounting fields
• Minimum 3-5 years’ experience in managing a finance shared services centre
• Strong technical accounting background and knowledgeable about taxation
• Prior experience in driving system improvements
• Customer focused, with service-delivery and flexible mindset
• Excellent problem-solving and analytical skills
• Effective and strong written and oral communication skills
• Good interpersonal, leadership, and teamwork skills
• Able to build effective relationships across business groups and functions
• Familiarity with NetSuite and Cognos systems a plus
• Fluency in Bahasa Indonesia and familiarity with Indonesia a plus

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R21102223

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Service Manager (Marine)
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to the satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression (successor)
• Engineer background, with good experience in equipment repairing are welcome.
• Company transport provided (Clementi MRT)

Responsibilities:

• Lead a team of engineering supervisors and shift engineers to diagnose mechanical and electrical breakdowns, assessing the best course of action and conducting a root cause investigation to eliminate the likelihood of re­occurrence.
• Project lead for all installations, overhaul of equipment and plant, working with suppliers to ensure they deliver on time, on budget and with minimum disruption.
• Lead the implementation of a factory wide PM system using the current Process Control System, and ensuring PM activity is carried out during factory downtime at the correct frequency to an agreed standard.
• Effective manage an Engineering team including performance management, training and development.
• Ensure that all projects are engineered to scope, budget and relevant standard and regulatory compliance.
• Fulfilling a key role within part of the site management team, being fully accountable and reporting on assets and ancillary plant downtime across site.
• Lead all on site preventative maintenance activities.
• Budgetary management/control, responsibility for the day to day management of the site repair and maintenance budgets.
• Implement safe systems work and managing 3rd party site engineering works, liaising with the operations team to ensure that plant critical repairs minimise plant disruption or managed out of hours.
• Upholding GMP engineering standards across site, 3rd party technical customer audits & statutory inspections are passed any non-conformances are closed out with root cause analysis to avoid repeat failure.
• Continuous improvement of engineering ways of working to ensure improved equipment performance. A six sigma qualification would be desirable but not essential however knowledge of continuous tools and techniques is essential
• Lead the implementation of autonomous maintenance deployment process across the site.
• Responsible for maintaining and improvement of all engineering assets and developing an asset care strategy.
• Setup an effective Engineering planning function, leading the development of Job Libraries and codifying repair.
• Cooperate with QA/EHS to lead and implement and maintain requirements.

Qualifications:

• Degree in Mechanical or Electrical Engineering
• Minimum 7 year's experience in management of in engineering, project and maintenance management within food manufacturing industry.
• Demonstrates understanding of project management and engineering from a technical and operational point of view
• Ability to coach, lead and motivate a team.
• Strong analytical, problem-solving and decision-making skills.
• Excellent planning, organizational skills and sense of urgency.
• Good interpersonal and communication skills.
• Background of hands-on experiences from new line installation project and/or focus improvement project will be advantageous.

HOW TO APPLY:

Interested applicants please send your latest resume in MS WORD format to [email protected] or click on “Apply Now” and provide the following information.

1. Current salary (breakdown)
2. Expected salary
3. Notice period
4. Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

☑ AWS + Performance Bonus

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Overseeing software application functionality
• Lead a team of IT Engineers in support & operations of IT applications.
• Assess system performance and recommend improvements
• Develop IT policies and practices

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

The position is responsible for overseeing the delivery of IT services to MyRepublic clients, ensuring quality, consistency, and reliability in our products and services. This role will manage the IT services team, develop service strategies, liaise with clients, and ensure alignment with business objectives.

How you’ll contribute to MyRepublic’s success:

1. Leadership and Collaboration

• Cross Functional Leadership - Lead a diverse team comprising business and technical experts to deploy effective IT solutions, delivering tangible business value while upholding high levels of customer and partner satisfaction.
• Vendor and Partner Collaboration - Collaborate closely with external vendors, group partners, and internal tech teams, harnessing expertise from within and outside the organization to foster continuous learning and development within the team.
• Central Communication Point - Act as the primary liaison for business stakeholders and various IT domains, streamlining communication and ensuring cohesive service management.

2. Project and Delivery Management

• Backlog Management - Provide critical review and oversight of IT backlogs. Manage project activities, enhancements, fixes, and maintenance tasks.
• Agile Delivery Facilitation - Champion the Agile framework for efficient service delivery.
• Project Delivery Oversight - Ensure projects are completed on time, within scope, and budget. Coordinate with cross-functional teams for seamless delivery.

3. Customer and Stakeholder Management

• Customer Expectation Management - Lead efforts to influence and manage customer expectations.
• Customer Satisfaction Assurance - Ensure fulfillment of customer expectations with an outside-in approach.
• Client Management - Act as the primary point of contact for key clients. Develop strong client relationships and address concerns promptly.

4. Process and Standards Adherence

• Compliance with PMO Standards - Ensure team adherence to Project Management Office standards.
• Issue Resolution Leadership - Proactively anticipate, manage, and facilitate issue resolution.

5. Financial and Resource Management

• Manage IT service delivery budget, optimizing costs without compromising quality.
• Ensure optimal allocation and utilization of resources.

6. Security and Compliance/ Risk Management

• Ensure IT services comply with regulatory standards and company policies.
• Oversee the implementation of security protocols to protect data and systems.
• Oversee IT projects to survey risks, ensuring timely, scope-bound, and budget-compliant delivery.
• Implement risk management strategies to mitigate project-related risks.

We think you’ll fit in great with us if you:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 8 years of experience in IT service delivery, with a focus on client satisfaction.
• Strong understanding of ITIL frameworks and service management principles.
• Proven leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Certification in ITIL, PMP, or similar is a plus.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Marketing Manager Roles & Responsibilities

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties

• Manage and coordinate marketing and creative staff
• Lead market research efforts to uncover the viability of current and existing products/services
• Collaborate with media organizations and advertising agencies
• Brainstorm ideas for new campaigns
• Coordinate with the sales team and other departments to produce effective strategies
• Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

As Senior Manager, Brand Food & Beverage (F&B) Development - Asia Pacific (APAC), you are responsible for contributing to and supporting high quality, profitable, and contemporary F&B development solutions for the Luxury, Lifestyle, and Full Service Brands that aim to exceed the guest expectation within our franchised and managed hotels, enhance the value proposition for our brands, and appeal to the local dining clientele within the market.

What will I be doing?

As the Senior Manager, Brand F&B Development - APAC, you will be responsible for performing the following tasks to the highest standards:

• Assist in the preparation of detailed restaurant and bar concept briefs for review, distribution and presentation to the internal and external stakeholders
• Contribute to Brand F&B Development team’s database relating to trends, customer, and market research
• Prepare detailed market studies for key locations across the region
• Review product and service standards for F&B concepts
• Coordinate and track the status of existing and new F&B project development across APAC
• Work with key stakeholders within the organization and external vendors to ensure all parties assist and support the restaurant concept and design process
• Ensure the continued communication and regular meetings with brand management teams, F&B Operations, Hotel Operations, Architecture, Design & Construction (AD&C) and other internal stakeholders
• Execute the organization’s mission, goals and objectives
• Effective time management in ensuring the delivery of concepts and plans in a timely fashion
• Regular discussion with manager on actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as necessary

What are we looking for?

A Senior Manager, Brand F&B Development - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• BA / BS / Bachelor's Degree
• 8+ years of related experience
• Knowledge of F&B operations, service techniques, current F&B trends and concepts
• Proficiency in the preparation of PowerPoint presentations
• Assist in the conceptual development of tools and resources to assist the team in achieving established goals and culture
• Develop programs that share best-demonstrated practices information on cost controls and analysis, as needed, in an effort to enhance restaurant concepts' performance and profitability
• Good presentation and public speaking skills, as well as excellent written communication skills.
• Ability to manage change, resolve conflicts and ensure collaboration within teams and/or units; includes maintaining the highest standards of ethical conduct and integrity
• Absolute discretion and confidentiality regarding sensitive information
• Good problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems
• Ability to assimilate new concepts and practices into position and provide effective training for on-the-job training, policies and procedures, departmental training topics and professional development
• Good working knowledge of Microsoft Excel, including ability to understand / manipulate basic spreadsheets
• Ability to work independently; includes the ability to recognize need for involvement of other teams / peers and capability to effectively facilitate that collaboration.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in Interior Design / Hospitality / Culinary and significant F&B management related experience
• Proficient Adobe Suite software
• Proficient in Asian language will be a plus to support the South East Asia region
• 5+ years of diverse hospitality industry experience preferred, with a mix of experience in F&B roles
• Knowledge of restaurant concepts, restaurant design, trends and menu planning

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

· Develop new customers and penetrate new industries for technical businesses within the region

· Grow Technical business revenue, market share and profit goals to meet objectives

· Secure Maintenance contracts, Repairs, Overhauls and Replacement for Terminal equipment

· Develop and provide pre-sales technical assistance and product education to customers

· Provide technical consultation and service to customers

· Convince customers that our products and services would best satisfy and value-add to their needs

· Enhance customer obsession and experience.

· Negotiate tenders and contract terms and conditions to meet both customers’ and company’s needs

· Other tasks as assigned

• Provide excellent customer service & maintain excellent customer relationship
• Coordinating with various departments or vendors to realize Sales targets and customers' needs.
• Prepare and present Monthly Sales Forecasts and Sales Performance.
• Responsible for Pre and Post Sales activities.
• Lead the service team

Requirements

· Minimum Diploma or equivalent in Engineering with min. 6-year relevant working experience

· Possess a Singapore Class 3 Drivers’ License (preferably with own vehicle)

· Experienced in conducting training/sales pitches for customers

· Outgoing, positive, driven, self-motivated and possess a hunter mentality

· Ability to work independently and under pressure

· Strong communication skills and a teamwork attitude

REMUNERATION AND BENEFITS

· Monday to Friday, 8am - 5pm

· Medical Benefits

· Good Sales Commission plus Variable Rewards Schemes

· Chances to travel within the region

· Product Training Provided

· Professional development

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;
2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;
3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;
4. Responsible for the channel enhancement, technical support and management of major projects in the target area;
5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;
6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

• A Customer Service Manager, or Customer Support Manager, is responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees.
• Supervising the daily operations of the customer service department
• Creating a reliable customer loyalty program
• Setting customer service goals for team members and helping them reach those goals
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Making weekly and monthly reports and surveys
• Staying current on the latest industry trends and techniques

Job description

The incumbent will be responsible for the following:

· Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.

· Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.

· Drive improvements in budgeting and forecasting process for cost control.

· Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.

· Proactively identify and mitigate operational and financial risks.

· Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.

· Manage the statutory and reporting requirements under Charities Accounting Standards.

· Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.

· Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.

· Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.

· Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

· A qualified CA or CPA with more than 15 years of experience, minimum 5 years in management position

· University degree in Accounting and/or Business Management.

· Demonstrated track record in leading a finance function.

· Experience in working in a medium to large charity will be a plus.

· Excellent engagement and communication skills.

· Proven ability to inspire and manage teams, both directly and through a matrix management structure.

· Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.

· Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.

· Experience in ERP system implementation.

Note: Only Shortlisted Candidates Would Be Contacted

1. Billing and Accounts

2. Create/Handle Social media marketing

3. Fluent in English/Tamil (Mandatory)

4. Food safety course from SFA is mandatory

5. Knowledge in Microsoft word and Excel (Certification will be added advantage)

6. Nutrition certificate will be added advantage

7. Day to day Operations and management

8. Human resources management

9. Maintain inventory and stocks

10. Fixing the menu for the day and arrange the stocks accordingly in advance

11. Should be ready for extended hours

12. 12-14 hours Shift is required (6:30 AM to 9:30 AM, 11 AM to 2:30 PM, 5-10 PM)

13. Weekly off will be on Monday or Tuesday only

14. Maintain high standards of hygiene

15. Packaging and delivery

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University