IT Project Manager (Project Management Office) (PMO) – Transaction Banking (Cash/Payment)

Job Responsibilities:

We are seeking a highly motivated candidate for the position of IT PMO within Information Technology Department.

The successful candidate will be part of a growing dynamic team that is in-charge of the data warehousing and local regulatory reporting systems.

These are crucial systems to ensure business users will be able to meet the reporting requirements by the regulator.

You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions with primary assignment of planning, organizing and implementing the team’s technical projects.

• Coordinate production releases and roll-outs.

• Delegate tasks to the necessary project team members.

• Present projects' progress and results. Project status reporting with risk/issue mitigation strategy.

• Maintains the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans.

• Completes projects by coordinating resources and timetables with user and system departments.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops.

• Contributes to team effort by accomplishing related results as needed.

• Organize as required projects meetings, follow-up and minutes taking, newsletter, and other administrative tasks.

• Develop and maintain strong stakeholder management with key stakeholders both within Bank and externally.

• Manage and resolve issues happened from business requirement or systems solutions.

• Assisting Project Lead/Manager for other ad-hoc tasks.

• Adhere to all company policies as well as guidelines.

Job Requirements:

• Experience in Transaction Banking (Cash/Payment) domain

(e.g. CMS, Cross-border payment, Local payment in Indonesia, Philippine, Vietnam, Thailand etc.)

• Bachelor's degree in computer science or information technology, or equivalent experience

• Minimum 5 years of IT project management experience

• PMP or Project Management Certifications is a plus

• Strong problem-solving skills

• Proficiency in managing cross-functional teams

• Great social skills

• Result-orientated mindset

• Strong communication skills

• Excellent attention to detail

No quota for S Pass

Responsibilities

• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Coordinate document submission with site personnel
• Assist in overtime and payroll calculation
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in sourcing and booking courses for employees
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Tech savvy
• Able to communicate with foreign workers of all levels
• Able to handle stress and work under pressure
• Willing and able to learn

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West
• Only Singaporeans and permanent residents may apply due to insufficient quota

1. Monitoring of Cafe operations, food hygiene, food quality and safety compliance.

2. Hiring and training of new employees and to oversee night duties.

3. Reviewing menu, work with chef to prepare new products and promotion of new food items.

4. Maintianing communication with food vendors to ensure adequate supplies and food price.

5. Regular checking of inventory.

6. Responsible for promotion & events planning and execution.

7. Daily cafe maintenace and upkeep.

Job Description: As an Artwork Production Manager, you will be responsible for overseeing the production of artwork from design to final artwork file delivery and print consultation. This role requires strong leadership skills, a keen eye for detail, excellent time and people management, and extensive experience in print production management. You will work closely with designers, clients, and project management teams to ensure that all artwork meets the highest standards of quality and accuracy.

Key Responsibilities:

• Manage and carry out assembly of final artworks from design to final output.
• Attend production meetings with project managers and clients to resolve print production issues.
• Conduct quality control and production checks on all artworks before they are sent to clients and suppliers.
• Oversee color development and color separation processes.
• Schedule and manage all production artwork.
• Consult with printers and supervise onsite projects to ensure final printouts match color targets.
• Organize and supervise the traffic of all artwork and production activities in conjunction with the studio manager and account management team.
• Perform digital retouching and image color development.
• Create 3D product visualizations where required
• Develop guidelines and protocols for designers.
• Work closely with managers and clients on color target development and reproduction.
• Supervise and commission mock-ups, set up wet proofs files according to print processes and printer capabilities.
• Apply printer specifications to artworks, including minimum dots, traps, pullbacks, and other print requirements.

Requirements:

• Minimum 10 years of experience in artwork management, prepress, color development, and final artwork preparation.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat).
• Experience with Esko software (including plugins such as Ink Manager, Crosshair, Power Trapper, Pilot).
• Strong skills in color separation and reprographics for various print processes (silk screen, offset/litho, flexo, gravure, dry offset, digital/large format).
• Experience with large format printing (Roland Versa and CammJet, Metaza, Epson Colour Proofs Stylus WT7900 and 9900).
• Knowledge of conceptualization and product visualization in 2D and 3D.
• Proficiency in 3D software such as Foundry Luxology Modo.
• Strong understanding of print production management and quality control.
• Excellent communication and organizational skills.
• Ability to work collaboratively with a team and manage multiple projects simultaneously.

Education:

• Bachelor’s degree in Fine Arts, Graphic Design, or a related field.

Job Description

• Possesses skills in managing a team in terms of know-how and experience level of resources and performance management of team members.
• Leverage team member’s skills or experience to enhance the team’s results.
• Influence and convince customers, team members subcontractors and managers.
• Ensure the overall system strategies are implemented correctly to achieve performance criteria.
• Managing modernization, retrofit and small-scale system project which include various machine/systems such as ASRS, AGV, Robotic Arm, conveyors implementation.
• Assist sales team by providing suitable solutions in terms on control end electrical system during sales proposal and tender.
• Provide internal cost calculation for the control system enhancement, modernization as well as new project implementation.
• Managing electrical & control system installation and commissioning until the customer acceptance stage.
• Perform assessment on control product life cycle and propose the modernization/retrofit of the system for installed based project.
• Developing and designing the PLC and HMI for the machine/systems according to customer specification.
• Responsible for creating and maintaining a project schedule. This involves identifying project activities, estimating their durations, determining task dependencies, and creating a timeline for the project.
• Monitoring the schedule throughout the project and adjusting as necessary to keep it on track.
• Responsible for determining and implementing the appropriate installation methods. This could involve researching best practices, consulting with experts, and making informed decisions about the most effective and efficient ways to install project components or deliver project outcomes.
• Managing and monitoring subcontractors by defining their scope of work and ensuring that they perform their tasks in accordance with the project requirements. This includes monitoring subcontractor performance, coordinating their activities, and resolving any issues or conflicts that may arise.

Job Requirements

• Degree holder in Electrical or Controls Engineering or equivalent.
• Minimum 10 years working experience preferably in the Electrical and integration related field, with at least 5 years of commissioning experience within automated material handling systems.
• Possesses experience in intra logistics know-how of manual and / or automated material handling systems.
• Expertise in Automation, Software, supplier components (cranes, conveyors, AGV, and robots) is a must have.
• Proven work experience as a manager
• Communicates openly, effectively and consistently with all stakeholders.
• A teamplayer with strong customer focused.
• Proficiency in English (oral & written) is a must.
• Computer literate with good knowledge in using Microsoft Office applications.
• Willing to travel both domestically and overseas on short notice.
• Independent and able to work under pressure and tight schedules.

Regret to inform only shortlisted candidates will be notified.

about the job

• Growing the wealth of high net-worth individuals and providing professional services for their banking needs; including insurance and investment across the following markets ((North Asia, Malaysia, Indonesia, ROW, India market etc.)

about the manager/team

Working alongside a competent team, you will have to opportunity to grow in the banking space.

skills and experience required
A degree is minimally required with 3 years of experience in the Banking & Finance Industry. Importantly, you should come with good track record in sales/current portfolio of clients.

To apply online please use the apply function

(EA: 94C3609/ R21103354)

Working Days: Monday – Friday (8.30am – 6.30pm)
Salary: $5k - $6k
Working Location: Ubi

Roles & Responsibilities

• To oversee & manage all accounts functions, supervise Accounts Executive, and manage external accounting service provider.
• Manage all AR accounts receivable functions, which include invoicing via Sage Accounting software, progress claim, accrued revenue, WIP, and follow-up with debtors on receivables.
• Manage all AP functions, including sales commission system.
• To reconcile and manage bank accounts in different currencies daily.
• To manage bank applications such as Letter of Credit and Performance Bond.
• To check and approve the work of outsource accounting company, which undertakes the functions of bookkeeping, GST, and annual tax returns.
• Ensure the accounting process complies with the law.
• Assist with &/or prepare cashflow forecasting reports.
• Assist with &/or prepare any other regulatory submissions.
• Assist with &/or prepare financial reports for HQ in Japan.
• To work closely with other departments (sales / project / supply chain) from beginning to the end of each project, to ensure receivables and payables are handled in proper compliance with accounting procedures, on time, and till completion.
• Any other ad hoc duties assigned.

Education and Experience:

• Bachelor’s degree in accounting
• Minimum 10 years of experience in Accounts
• Minimum 3 years of experience as Accounts Manager

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Assistant Service Engineer / Service Engineer | 5 Days | Woodlands & Tampines / Changi North

Working days: 5 days, 9am to 6pm (might need OT)
Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
Salary range: $3000 - $4000.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Working Day: 4 weekdays + 1 weekend
Working Hour: Weekdays: 10.30am - 7.30pm ; Weekends: 8.45am - 6.30pm
Salary: SGD 3,000 - SGD 4,000
Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Qualifications:

• NIE Trained Teachers or teachers with at least 1 year of relevant teaching experience in established enrichment centers.
• Familiar with the latest MOE syllabus and examination requirements
• Possess at least a Diploma in Education / Teaching or Bachelor’s Degree
  (any field).
• Prior experience in teaching English language creative writing is an advantage.
• Training Provided

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Pest Control Technician

• 5.5 Day (Mon-Fri 9am-6pm, Sat 9am-1pm)
• Basic Salary: S$1,800 to S$2,500 + S$500 Attendant allowance + High OT Payout
• Location: Gambas, Sembawang

Job Requirements:

• Relevant experience is required
• Full-time NEA Vector Control Technician License
• Able and willing to do OTs (OTs will be paid accordingly)
• Class 3 Driving Licence (Required, Manual Company Van Provided)

Key Duties & Responsibilities:

• To carry out DETAILED INSPECTIONS and to administer appropriate pest management plans to assist with eradicating the pests and provide QUALITY SERVICES to customers’ premises.
• Able to perform pest control works at residential, commercial, industrial & food establishments.
• Most of the jobs will be conducted within the F&B premises.

Benefits:

• Commission/Incentives and excellent career prospects.
• Yearly Bonus after completion of 1 year (Base on performance).
• Medical benefits and welfare.

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Day: 6 days per week

Location: Bugis

Salary: $2500 - $3200 + Allowances

Job Responsibilities

• Possess excellent knowledge in sake, shochu, classic cocktails, mocktails, liquors, spirits, beers and wines.
• Adept in mixing, garnishing and serving drinks.
• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
• Interact and assess customers' preferences and make recommendations for drinks.
• Check customers' identifications and ensure it meets legal drinking age.
• Ensure that the bar is organized, well stocked and clean.
• Comply with all food and beverage regulations.
• Any other duties as and when assigned by the Management.

Requirement

• Proven experience as a bartender or in a similar role.
• Independent and creative in terms of creating and improving the range of bar drinks.
• Extensive knowledge of mixing, garnishing, and serving drinks.
• Willingness to work split shifts, weekends and public holidays.
• Certification in bartending is a plus.
• Experience in bartending

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Working Day: 4 weekdays + 1 weekend
Working Hour: Weekdays: 10.30am - 7.30pm ; Weekends: 8.45am - 6.30pm
Salary: SGD 3,000 - SGD 4,000
Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• NIE Trained Teachers or teachers with at least 1 year of relevant teaching experience in established enrichment centers.
• Familiar with the latest MOE syllabus and examination requirements
• Possess at least a Diploma in Education/Teaching or Bachelor’s Degree
  (any field).
• Prior experience in teaching English language creative writing is an advantage.
• Training Provided

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Position title: Aesthetician, Beautician

• Working Days: 6 off days a month (Rotation basis)
• Working hours: 11am – 8pm
• Location: Jurong East Mall , Orchard Centre Point
  

Job Scope:

• Perform a wide range of aesthetic treatments for clients such as machine-based facials, slimming, hair removal, cool sculpting, emsculpt, led teeth whitening and more.
• Perform skin/body/hair analysis for new and existing customers
• Makes professional recommendations on products and treatments to clients
• Maintain top-notch customer service standards
• Handle customers' requests and enquiries
• Work location at any outlet across Singapore in 7 island wide locations

Job Requirements:

• Past experience as a therapist/beautician/aesthetician is a plus
• Able to start work with short notice

Remuneration and Benefits

• Many performance incentives upon achieving various KPIs
• High commission
• Other employment benefits such as Dental, Medical Insurance and Health Screening, Childcare Benefits and more.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp @89212023

Sales Coordinator | Pivot Table & Data Analysis Tool | OTC | Up to $3.5k | Woodlands

Working Days: Monday to Friday 8.30am to 6pm
Working Location: Woodlands Link [Nearest: Admiralty MRT]
Salary: $2500 - 3500

Industry: Food Manufacturing
This role is reporting to General Manager of International Sales

Job Responsibilities:

• Oversee and operational in the Order to Cash (OTC) process
• Take a lead in the sales support division with assisting in quotation, sales enquiries etc within the International Business Department
• Uphold SOP processes and standard
• Provide support in export operations, processes & documentations
• Provide support the International Business Department in Admin matters and controls

Job Requirement:

• With Diploma in Business Administration or relevant discipline is preferred.
• Experience in preparing data sets for management reporting and internal controls is preferred
• With relevant working experience in manufacturing industry is an advantage
• Proficient in Microsoft Excel (Pivot Table, Data Analysis Tool)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 1 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Responsibilities

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

Requirements

• Min 5 years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri (Standby on Weekend if have event)
Working Hours: 930am - 6pm
Working location: Ubi
Salary: $4000 - $6000

Requirement:

• 3 - 5 years of experience in a leadership role within an operations department. Experience in the sport / fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.

Job Responsibilities:

• Leadership and Team Management:

- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

• Process Optimization:

- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

• Cross-Functional Collaboration:

- Forge strong working relationships between coordinators, the sales team, and program managers.

- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

• Technology Oversight:

- Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

• Financial Coordination:

- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

• Meeting Planning and Facilitation:

- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

• Performance Monitoring:

- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

• Sales Support:

- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

• Reporting:

- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Content Creator and Digital Marketing Executive (Part-Time)

About Us

Join S&E Distribution and Wholesale, a dynamic and client-centric company! We are embarking on an exciting journey to build up our social media capabilities from the ground up. We're on the lookout for passionate and creative individuals to join our team as part-time Social Media Managers. As we expand our online presence, we're seeking innovative minds to elevate our brand through compelling content and strategic digital marketing initiatives.

Responsibilities:

• Content Creation: Develop engaging and informative content across various platforms, including social media, blogs, and website. Craft compelling narratives that resonate with our audience, covering industry insights, trends, and company updates.
• Social Media Management: Manage and grow our social media presence on platforms such as Instagram, Facebook, LinkedIn, and Twitter. Create and execute social media strategies to enhance brand visibility and engagement.
• Digital Marketing: Implement digital marketing campaigns to drive traffic, generate leads, and increase brand awareness. Utilize SEO, SEM, and other online marketing tools to optimize reach and impact.
• Collaboration: Work closely with team members to gather insights and create content that aligns with our brand voice and objectives.
• Analytics and Reporting: Monitor and analyze the performance of content and digital marketing efforts. Provide regular reports and insights to guide future strategies and optimizations.

Requirements:

• Passion for content creation and digital marketing.
• Strong written and verbal communication skills.
• Knowledge of SEO, social media algorithms, and digital marketing trends.
• Ability to work independently and collaboratively in a fast-paced environment.
• Creativity, attention to detail, and a proactive mindset.

Qualifications:

• Relevant experience in content creation and digital marketing.
• Familiarity with the distribution and wholesale industry or willingness to learn.
• Proficiency in using social media management tools.
• Basic knowledge of graphic design tools is a plus.

Benefits:

• Opportunity to grow with the team and contribute to building a new social media initiative.
• Flexible, part-time role with the option to work from home.
• Chance to be a part of a forward-thinking and innovative company.

How to Apply:

If you're excited to contribute to the growth of S&E Distribution and Wholesale and have the skills to make an impact in the digital space, we want to hear from you! Submit your resume, portfolio (if applicable), and a brief cover letter outlining your relevant experience and why you're a perfect fit for S&E Distribution and Wholesale. Send your application to "[email protected]" with the subject line "Application for Social Media Manager."

Note: This is a part-time position, offering flexibility in working hours. We value diversity and encourage candidates of all backgrounds to apply. Applications will be accepted until 2 weeks of this posting.

Kindly note that only shortlisted candidates will be contacted for interviews.

Thank you for considering S&E Distribution and Wholesale as your next digital marketing adventure!

Responsibilities

• Establish and maintain strong relationships with existing customers and distributors in the Southeast region
• Schedule appointments and meet with customers to propose and present our products
• Establish and maintain strong relationship with stakeholders, fertizlier principals, and government agencies
• Conduct market research to identify potential customers, competitors, and market trends to prepare sales strategies and market penetration
• Develop and execute sales plan and stategies to achieve sales targets and business growth.
• Implement pricing strategies and promotional activities to maximize revenue and market share
• Monitoring sales performance, analyze data, and identify areas of improvement.
• Lead, motivate, and mentor sales team to achieve indidual and team goals
• Provide regular sales report, sales forecase, product stock level to senior management
• Ensuring that all sales administration and customer service activities run smoothly
• Represent the company in seminars, meetings or exhibitions to introduce the products to potential clients.

JOB DESCRIPTION
We are looking for a CUSTOMER SERVICE OPERATIONS MANAGER who is passionate for great F&B. He or she should be a natural when it comes to hospitality. As one of our key leaders, we will provide you the opportunity to be a part of a dynamic restaurant concept, in an environment that allows you to develop both personally and professionally.
Responsibilities:
Plan, review and execute inventory management and control and to make purchases and stock based on sales volume.
Plan and manage staff scheduling and deployment to maximize efficiencies for operation needs
Ensuring restaurants' mise-en-place and operating procedures are done before operations.
Compilation of reports pertaining to daily operations.
Involve with Restaurant F&B promotions and prepare necessary promotional collaterals
Conducting daily briefing or roll-calls for staff in the restaurant.
Ensuring that tables are set according to reservations.
Plan, organize and execute a training system for all staffs.
Maintaining a level of cleanliness according to statutory requirement.
Monitor restaurant quality, service, cleanliness and value
Enforce standards and manage restaurant operating cost and profitability.
Handling of employees' grievances and complaints
Handling of employees' annual appraisal and career development.
Oversee operations to ensure compliance to SOP’s safety regulations, implementation policies and guidelines in the restaurant.
Lead team by providing guidance, support and motivation
Train and develop assistant managers and service staffs

Requirements:
Preferably possess a Diploma in Restaurant & Culinary Operations or equivalent qualification from reputable institutions.
Possess minimum 5 years hand-on experience in managing Fine Dining restaurant
Knowledge and experience at International level.
Leadership quality with dynamic personality who can work with colleagues of different Nationalities and age group.
A team player with high integrity
Able to work restaurant operation hours – 6 days’ work week

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

Data Analytics and Reporting

• Collect, analyse, and interpret data to identify trends and patterns in operational processes.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs).
• Present findings and insights to senior management to support decision-making.

Process Improvement

• Lead and support continuous improvement initiatives to enhance operational efficiency and effectiveness.
• Utilize Lean, Six Sigma, and other process improvement methodologies to identify areas for improvement.
• Collaborate with cross-functional teams to implement process changes and monitor their impact.

Project Management

• Manage projects related to operational excellence from initiation to completion.
• Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.
• Facilitate project meetings, track progress, and report on project status to stakeholders.

System Enhancement

• Identify opportunities for system enhancements to support operational excellence initiatives.
• Collaborate with IT and other departments to implement new systems or upgrade existing systems.
• Ensure that system changes are aligned with business needs and improve overall efficiency.

Innovation

• Foster a culture of innovation by encouraging new ideas and approaches to improve operational processes.
• Research and implement best practices and emerging trends in operational excellence and data analytics.
• Drive innovative solutions to address operational challenges and improve performance.

Stakeholder Engagement

• Work closely with various departments to understand their operational challenges and needs.
• Build strong relationships with stakeholders to drive collaboration and support for improvement initiatives.
• Communicate effectively with all levels of the organization to ensure alignment and buy-in for changes.

Our client is in the industry of private tertiary education. Due to business needs, they are now recruiting a HR Assistant to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

• Assist in the preparation and processing of monthly payroll for employees
• Ensure timely and accurate disbursement of salaries and wages
• Maintain and update payroll records and employee information
• Ensure compliance with local labor laws and regulations
• repare and submit statutory contributions (e.g., CPF, income tax) accurately and on time

Requirements:

• 1 year of payroll experience required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email: [email protected]

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea