Total 65,411 Manager hr manager job vacancies in Singapore

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Business Development Manager
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Build and nurture strong connections with clients, managing the pipeline from qualification to closing deals
• Identify and profile potential accounts to expand our client base, connecting with selected industries and businesses through personalised outreach
• Unearth new business opportunities and qualify them for further engagement
• Create compelling presentation materials and accurate quotations that impress our clients
• Work closely with project managers to ensure seamless execution of events and align client expectations
• Attend industry events and networking functions to promote our agency and explore new business opportunities
• Track and report on business development activities and sales metrics, using data to identify areas for improvement
• Stay updated on industry trends and innovations to keep our strategies fresh and competitive

APPLY NOW!!!

• Minimum Diploma/Degree in Business Administration, or relevant discipline
• Has 3-5 years of sales experience, with a bonus for experience in event agencies
• Excellent communication and presentation skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70655 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Who we are

Officially established in 1872, B.P. de Silva's rich heritage can be traced back to the 19th century when the Founder, Balage Porolis de Silva, set sail from Ceylon and travelled across the world before settling down in Singapore to open the first B.P. de Silva Atelier. B.P. de Silva has served an esteemed clientele for over 150 years, including the crafting of commissioned jewels for royal families.

Five generations later, the independent luxury jeweller remains amongst the most time-honoured brands in Southeast Asia, known for engagement ring and bridal jewellery designs, masterful craftsmanship, and genuine service. B.P. de Silva's vision is to create elegant time capsules of the best stories and values that people can pass down. Part of its efforts towards becoming a more thoughtful brand includes working towards a more traceable supply chain first beginning with responsible gemstone and Diamond sourcing; working with partners that abide by a Code of Conduct which promotes positive, healthy, and safe working environments; it has also begun its journey towards crafting its ready-to-wear collections in Fairmined Gold.

How you will value-add to the team?

As the Retail Manager at B P De Silva Jewellers, you will lead a dynamic team in delivering extraordinary and personalized experiences to our esteemed clientele, ensuring impeccable boutique operations and service excellence. In addition to surpassing key performance indicators(KPIs), you will embody the values of B P De Silva Jewellers, acting as a true ambassador for the Maison with clients, partners, and team members alike.

With a keen entrepreneurial mindset, you will collaborate closely with the local office to introduce and implement innovative initiatives that bring the boutique to life year-round. You will also play an integral role in the growth of the business by attracting new clients and nurturing relationships with our longstanding and High Jewellery clients.

You will have the opportunity to be a key member of the team to build a brand with rich history and heritage to be a global player

Retail Manager

Reporting to the Management, your responsibilities include:

• Manage and oversee daily store operations and administrations
• Develop Long term action plans to exceed boutique sale targets
• Develop business strategies to raise our brand awareness and optimize profitability
• Drive the sales team to achieve company objectives by promoting optimal staff performance
• Working alongside with marketing team to achieve store results
• Promote and leverage the CRM system to enrich client database
• Offering a personal shopping and styling experience to our clients
• Maximising profitability and delivering the monthly and seasonal sales targets and working closely with the team to do so
• Plan and oversee in-store promotional events or displays
• Preparing and controlling store’s budget to aim for minimum expenditure and maximum efficiency
• Ensuring that customers maintenance and management are done regularly to the company Database
• Partner with corporate office and the marketing team to curate exceptional experiences to connect and engage with clients
• Maintaining a customer book of key customers and VIPs
• Be the sales champion for the team and develop and execute plans for clienteling
• Leading by example in all aspect of conduct by upholding store operations, client management, sales operations and all retail related matters
• Managing after sales-service of clients and ensuring the retail team’s accountability to do the same
• Ensure the visual merchandising and housekeeping is of Company’s standard
• Working closely with the Head Quarters to ensure healthy stock levels are available
• Keeping stock replenished and the entire store’s upkeep to be as per company standard
• Analyze sales and revenue reports and make forecasts
• Initiate changes to improve business, conduct meetings to identify and resolve all urgent issues
• Conducting regular stock takes or as and when management/Finance requires it
• Executing any other administrative/ad-hoc tasks assigned and liaise with head office
• To plan and incorporate constant ways of improving the boutique operations in order to improve the overall experience and improve profitability

Leadership

• Lead, train and motivate the sales team to deliver quality customer service and purchasing experience
• Recruit, train, supervise and appraise staff on a regular basis
• To be the coach of the team
• Ensure the team’s onboarding and development plans incorporating brand’s Ethos is captured.
• Ensure Daily, weekly, and monthly sales reports are submitted to the management on time
• Share weekly sales report and insights with the team via weekly Sales Meeting

The Ideal Candidate

Attitude:

● A highly motivated and competent individual able to converse confidently at all levels both internally and externally with staff and clientele.

● Passion for People, Design, Jewellery and Gemstones

● A self-starter able to set the standard by their own professionalism and attitude.

● Comfortable working in a fast paced retail environment.

● Must be energetic, self-motivated and self-organised.

● Willingness to work hard and always have the intention to drive the business forward.

● Being able to work on several tasks at a time.

● Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

● Proven retail sales and expertise within a luxury and hospitality business for at least 5 years in a managerial capacity

● Strong Organisational Skills

● Strong Customer Management Skills

● Understand and represent Luxury mindset

● Gemmological Certification is a plus.

● Strong Leadership to ensure team’s cohesion and keep staff motivated

Roles and Responsibilities

• Execute the inspection program for all to ensure proper maintenance and standards are met and sustained
• Ensure execution of various programmes i.e. façade cleaning etc. Conduct staff training and re-training on proper cleaning methods
• Respond to client’s requests in a prompt and professional manner
• Assist and prepare for regular audits
• Supervise the entire Cleaning Team and manages staff performance, conduct training and coaching to the staff regularly
• Ensure work executed is in full compliance with Good Manufacturing Practices (GMP) and other international standards required for a manufacturing plant / medical plant.

Qualification Requirements

• Minimum Manufactured-related Diploma
• With experience in manufacturing/industrial plant/clean room cleaning preferred
• Minimum 5 years of relevant experience in similar capacity
• Possess strong leadership and communication skills

Preferred Skills / Others

• Work-at-Height and Safety related Certifications.
• Excellent planning and organisational skills and GMP Experience
• Proficiency in Microsoft Office Skills
• 5 day work week, to remain contactable 24/7 to attend to any emergencies; 5 min walk from Tuas Crescent MRT (EW31)

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as a Senior Audit Manager.

Principal Responsibilities

• Support the delivery of audits, some major and/or highly complex, which provide internal customers and stakeholders with critical assessments of the HSBC governance, risk and internal control frameworks
• Ensuring that audit assignments are completed in a timely and efficient manner with due respect to the standards established by GIA, industry best practices and the relevant risk and regulatory environment
• Providing specialist professional advice on audit findings and recommendations, thus ensuring that they are both fully understood and properly implemented by management
• Assisting in the completion of Continuous Monitoring activities to enhance GIA’s capability to provide effective and efficient assurance across the enterprise
• Consult with stakeholders to determine data requirements and conduct analysis to detect trends and anomalies
• Maintain and enhance stakeholder relationships through regular bilateral meetings, appropriate challenge in business risk governance forums, and keeping in touch with business, regulatory and industry developments
• Assist the Head of Audit, Singapore during the Annual Audit process and also Audit Universe refresh process
• Contribute to the wider development of Global Internal Audit, through collaborating with other audit teams, dedicating some of your time to consider how audit can use data analytics, agile techniques and other innovations to more efficiently and effectively deliver its objectives
• Assist in the leadership of the team, through acting as a role model for junior team members, and fostering an open and collaborative working culture

Qualifications

• Knowledgeable about general banking risks, processes and controls, with a specific focus on wholesale and investment banking, capital markets, liquidity and cash management, and lending
• An analytical thinker who is confident approaching areas outside of your expertise, getting to the heart of the key features and aspects quickly
• A good communicator, verbally and in writing, and able to present and influence, even when delivering difficult messages to stakeholders
• A professional with several years of experience working in a dynamic, complex and ambiguous environment, with achievements in a relevant business or function, such as an audit function, finance, risk management, compliance, or business management
• Dedicated to continually improving your own skills, which could be demonstrated by holding relevant professional qualifications such as in accountancy, finance or risk management, and keeping up-to-date with developments in the banking industry, markets and regulations
• Good at managing multiple competing priorities on different concurrent projects, and able to ensure delivery of objectives through analysis of options and coming to pragmatic decisions
• A team player, with a desire to help the team as a whole achieve its objectives

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Responsibilities:

1. Business Development covering the Automotive & Medical sectors including Medical device assembly
i. including marketing, market research, prospecting, developing relationships with potential customers
ii. covers Program management & Accounts management activities of established customers
2. Scope includes metal, ceramic & plastic parts fabrication via conventional & MIM + press sintered technologies
i. parts, assemblies, box builds
ii. Customer base includes MNCs and startup companies
3. Business Development
i. market intelligence
ii. business alignment
iii. customer relations
iv. sales planning with profit targets
v. marketing
4. Program management
i. Interpret & translate customer’s requirements to the project team
ii. engage customer & project team to meet program deliverables on time
iii. manage project team resources
iv. lead NPI to the factory through the RTP process
v. develop budget & operation plans
5. Account management
i. Maintain & expand existing accounts
ii. manage quality, cost & delivery KPIs
iii. maintain & strengthen customer relationships & customer satisfaction

Requirements:
1. Candidate must possess a min Bachelor's Degree in Engineering (Mechanical) or equivalent.

2. Preferably technical background with 5-7 years in a similar or related environment.

3. Resourceful and analytical, leadership qualities with good decision making

4. Positive attitude, initiative & willingness to take on challenges.

Salary will be commensurate with qualifications and experiences.
An attractive fringe benefits package will be offered to the successful candidate.

Job Descriptions

1. Manage the day-to-day sales activities for the semiconductor manufacturing equipment products (e.g. CMP tool) within the designated sales territory so as to achieve the sales target set by management.
2. Monitor, regulate and direct the activities of the sales representatives to maximize the market opportunities.
3. To make forecasts / targets regularly and to monitor performance of the sales team in relation to these forecasts. Manager is expected to make directions for the team to achieve these sales targets
4. To drive new marketing promotion efforts and to work with EC on the implementing the marketing and promotions efforts for the semiconductor manufacturing equipment products (e.g. CMP tool)
5. To make, develop and manage the localized marketing and sales program for the sales territory.
6. To communicate with the sales team to understand customer demands and offer sales support where necessary.
7. To work with EC to set the industry pricing level.
8. To manage the SAP ERP system for monitoring the progress of quotations, purchase orders, delivery and invoicing of customers.
9. To work closely with EC on the new accounts and new products, using the local team to win new contracts.
10. Establish customer rapport an acceptance
11. Any other duties as assigned by the management

Job Requirements

1. Knowledge of commercial and shipping documents (Incoterms)
2. Knowledge of the semiconductor manufacturing equipment products(e.g. CMP Tools).
3. Diploma/Degree in Engineering or equivalent
4. Good people skills with a pleasant personality.
5. Strong communication, interpersonal and customer service skills.
6. Excellent presentation and negotiation skills.
7. Ability to work independently as well as collaboratively within the team.
8. Must be prepared to travel overseas for training and to our customers’ location in the region as required.

Preferably to have Sales work experience in Japanese company in semiconductor industry for more than 5 years.

(Those without the relevant experience may be appointed as Senior Sales Engineer initially with a view to be upgraded later)

(Those with more years of relevant experience may be appointed to a relevant management position)

Benefits

• 10days AL
• AWS
• VB depending of the team and company performance
• Transport allowance

Working Hours

• 5 days (9am to 6pm)
• Monday to Friday

• To liaise with consultants, clients and subcontractors to all site related issues.
• To supervise and ensure works are in accordance with the contract drawings and specifications.
• Prepare method statement, shop drawings, installation / T&C check sheets, work progress report and other relevant documents for related works with project teams.
• To direct the daily activities of workers under his supervision. Brief the foremen and workers for every new job and monitor the progress with regular check to ensure satisfactory quality.
• Regular check on workers’ punctuality and be aware of the accommodation & transport arrangement.
• Always advise workers to take necessary safety precautions and work safely.
• To report immediately any accidents, schedule falling behind, damage of equipment, etc
• Coordinate with subcontractors and consultants on preparation and submission of shop drawings.
• Coordinate / prepare technical submissions with relevant authorities / clients / suppliers / subcontractors.
• To assist the Project Manager on all matters including preparation of master construction programme.
• To assist the Project Manager to negotiate / procure materials, equipment and labour.
• Hold technical discussions with various stakeholders to resolve technical / site issues.
• Fresh Grad are welcome to apply

The Opportunity

Esco Lifesciences Group is Singapore’s most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 42 locations and 26 direct countries across North America, Europe, Asia, Oceania.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first incorporated in 2017.

Esco Aster is a contract research development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products at affordable prices.

Our scientific work is in emerging and frontier biology utilizing cells as a final product or deriving products from cells which often we use cells as the factory to derive our target product.

Our first commercial breakthrough success is Esco Aster is commercially first in class being first in the world to be certified for cultivated/cell-based meat to FSSC 22000 and by a competent food regulatory body.

We are first in the region to operate an end-to-end integrated full cell line creation/immortalization or engineered cell line, cell culture process development, analytical development for stem cells and exosomes with full cGMP Capabilities from Drug Substance and small-scale fill & finish for final Cell Therapy Product.

The work we do creates a remarkable and lasting impact on our world. We offer you an opportunity to be part of this exciting journey to own your career and firsthand exposure to new emerging modalities supporting translational sciences.

Join us as we redefine BioSolutions for One World and One Health for the current and future generations to come.

Esco Aster.

One World Biosolutions for One Health.

Who we’re looking for

Physical/Mental Requirements/Work Environment

· Ability to understand protocols, technical reports and technology transfer documents.

· Ability to understand standard operating procedures and other related documents.

· Able to commit to weekend work when needed, off in lieu will be given for work on public holidays.

· Repetitive motions due to certain laboratory techniques.

· Good Understanding of Aseptic Techniques.

· Work performed in a clean room environment wearing PPE.

· Ability to define problems, collect data, establish facts and draw conclusions.

· Ability to focus regardless of circumstances and stress induced pressure.

· Ability to take proactive approach.

· Meticulous and systematic.

· Commitment to continuous learning and staying updated with industry best practices.

· Have a strong focus on safety, quality and timeliness.

· Have strong critical thinking skills.

Job Responsibilities

Sample and QC Process Management:

· Ensure all QC sample management, testing, including process validation, cleaning, raw materials, stability samples, water samples, etc., are planned and executed on time.

· Prioritize and plan all testing activities to support processing schedules.

· Plan QC testing on a FIFO basis to eliminate backlog and meet internal QC KPIs.

· Plan work assignments for all QC analysts based on the production plan.

· Support future setup of central QC lab for all BioSolutions within Esco Aster.

Leadership and Team Management:

· Lead the implementation of the Laboratory Information Management System (LIMS).

· Lead Quality Control SOP implementation.

· Collaborate with the Analytical Development Team and manage QC Analytical, Microbiology Team to manage the revision and/or change control of QC documents as needed.

· Ensure new Analysts and Specialists are trained appropriately.

· Supervise, develop, engage, and motivate a young and driven team of QC Team Members.

· Manage the routine operations of the QC lab, ensuring business delivery at the right quality, cost, and speed.

· Able to build and lead across functional department consisting of different QC functions and supervisors / deputies / subject matter.

Operational Oversight:

· Oversee several sub-teams such as sample management, reference management, regulatory management, and QC instrument and equipment management.

· Lead the team to comply with internal requirements in all aspects through end-to-end quality control system oversight.

· Ensure all activities in the QC team are performed in compliance with cGMP, data integrity, and EHS requirements.

· Keep up to date with the latest trends in Quality Controls Tools.

Training and Development:

· Oversee the training, evaluation, and management of staff in the QC lab, including coaching, developing, and supporting them to reach their full potential.

Regulatory Compliance:

· Manage GMP audits from regulatory authorities and clients, respond to audit reports, and create CAPAs as applicable.

· Support analytical method transfer activities.

· Author and review OOS/OOT and Deviation investigations for approval, maintaining investigation records in accordance with company policies.

Cross-Departmental Collaboration:

· Participate in Quality Risk Assessment Programs.

· Provide input and expertise on QC testing and practices for all departments.

· Serve as the QC representative for all customer and agency audits and support the audit of all 3rd party contract facilities.

· Oversee the management of Sample and Controlled Substance inventories.

· Provide technical support and advice on QC matters to other areas within the site: Production, Procurement, Supply Chain, Warehouse, and Process Developments.

· Work with Analytical Sciences and Technology (ASAT) to internal or external tech transfer from developed protocols from Analytical Development to Quality control including overseeing method verification, qualification, and validation activities.

Compliance Management:

· Participate in self-inspection and support client audits.

· Manage compliance tasks to ensure the Quality Control department is current and compliant.

· Maintain purchase orders, cost centers, and budgets for the QC department.

· Manage implementation and adherence to all applicable SHE and cGMP regulations.

· Support and oversee 3rd party test labs and ensure test labs are qualified per our QMS.

· Perform calibration and maintenance of QC laboratory equipment working with our CMMS and as per Iso 17025 standards and relevant GLP standards.

· Support/ oversee QC laboratory equipment/system qualification.

The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor and Management from time to time to support GMP activities.

Requirements

· Bachelor’s degree in life sciences with minimum of 5 years of experience in Quality Control within highly regulated cGMP pharmaceutical industry. Experience is Biologics and ATMPs (i.e. Cell and Gene) is an added advantage.

· Candidates with experience in ATMPs (Cell & Gene) manufacturing are highly preferred but not mandatory.

· Familiar and keeping up to date with current GMP and applicable GxP regulations and standards; experience with regulatory requirements such as Singapore/HSA, US/FDA, EU/EMEA, etc.

· Good understanding of GMP requirements in release testing (Potency, Identity, Content, Impurities, Microbiological safety assays).

· Experience in HPLC, Flow Cytometry, ELISA, dPCR/PCR, Assays and method qualification.

· Proficient in MS Office Suite (Microsoft Word, PowerPoint, Excel).

· Strong analytical skills and the ability to interpret data to drive decisions and improvements.

· Able to work independently, self- starter, self-motivated and task oriented.

· Good communication skills and leadership skills to effectively collaborate with cross-functional teams.

· A thorough understanding of the principles and management of cGMP compliance, and a strong quality mindset.

· Must be able to work in a team as well as independently.

· Proven leadership and team management skills.

· Excellent communication and organizational skills.

· Experience with LIMS and other laboratory management systems.

· Experience in Laboratory Equipment Qualification is an added advantage.

· Will be able to commit 5 working days per week in a fixed pattern.

Apply now by submitting a Cover Letter and CV to [email protected].

The incumbent will be reporting to the Operations Manager. He/She

will be responsible for the smooth and efficiency running of the day-to-

day operations and maintaining high standards of service at all times.

Job Description:

• Maintain the restaurant's revenue, profitability and quality goals
• Provide a comprehensive training program to train and motivate staff to provide excellent customer service
• Responsible for hiring and providing training to new hire servicing staff
• Responsible for the updating of the POS systems as necessary
• Ensuring that all the operational staff adhere to the restaurant's rules and regulations, food and safety regulations etc.
• Coordinate with the kitchen chefs daily on any changes of the menu
• Organize morning meetings to relate any customers feedback, service or manpower issues, menu changes etc.
• Responsible for the planning of the service and kitchen staff duty roster and delicate tasks to the members
• Evaluate staff performance and provide improvement plans if necessary
• Perform administrative task such as ordering and inventory tasks
• Reporting on financial performance, inventory etc.
• Control operational costs and identify measures to cut waste
• Manage and resolve customer concerns and complaints in a timely and professional manner.

Job Requirements

•  Minimum 3 years of expertise in a similar role in F&B service industry
•  Excellent leadership skills
•  Excellent interpersonal skills for dealing dipomatically with employees
•  Well organized and detail-oriented
•  Client cooperation and team-building skills
•  6-day work week

Broad Function:

As part of the technical services team, the Dept Manager is responsible for managing and control of the lab polymerization facilities. They need to design, optimizing for creating polymer materials and support the production processes such as scale up, trouble shooting and improvement.

Job Description

1. Ensure and manage employees’ performance and development

• Provie guidance and coach team to achieve targeted performance.
• Conduct regular check-ins with the team and provide feedback on performance.
• Conduct engagement activities and discuss the developmental needs of the team.

2. Involve in the strategic development and policymaking & change management for the company

• Participate in management meetings and discussions on policy formulation
• Lead, manage and role model change initiatives in the Company
• Budgeting and financial management

3. Collaborate with internal teams, including R&D to provide feedback on customer requirements and provide timely updates on development progress

• Communication
• Information sharing
• Cross functional meeting
• Resource allocation
• Project management

4. Identify and mitigate risks associated with polymerization projects ensuring compliance with relevant regulations and standards

• Risk identification & analysis
• Risk monitoring and controls
• Communication and reporting
• Data security and privacy
• Crisis management planning

5. Technical Development

• Overseeing projects related to polymer synthesis, characterization, and application development.
• Analysing experimental data to draw conclusions, identify trends, and make informed decisions about development direction
• Collaborate with related department to ensure smooth integration of new polymers into existing production lines.
• Developing a strategy for protecting intellectual property through patents

6. Laboratory Management

• Ensure safety and compliance of ACM polymerization laboratory.
• Training of new lab staff.
• Lab work planning and scheduling.
• Equipment & spare parts management.

6. Others

• Perform any other tasks assigned by the management

Requirements:

1. Degree in chemical engineering, Polymer synthesis chemistry, or equivalent.
2. At least 3 years of relevant working experience
3. In depth knowledge of polymerization mechanism and kinetics.
4. Expertise in polymer characterization evaluation techniques.
5. Good leadership Quality
6. Ability to interpret and analyse data.
7. Excellent written and verbal communication skills.
8. Ability to collaborate effectively with colleagues.
9. Understanding relevant safety regulations and best practices.
10. Project management skills
11. Intermediate MS Office skills.
12. Self-disciplined as a role model for employees.
13. Meticulous in handling complex work.
14. A resourceful problem solver.
15. A person with high degree of integrity and patient.
16. Understand the Japanese culture to support working with Japanese colleagues. (Preferred)

Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

The Audit Manager is responsible for overseeing audit engagements, managing client relationships, and leading a team of audit professionals to ensure the delivery of high-quality audit services. This role requires strong leadership skills, deep knowledge of auditing standards, and the ability to manage multiple engagements simultaneously. The Audit Manager will play a key role in the firm’s growth by contributing to business development efforts and maintaining the highest standards of service to our clients.

Key Responsibilities:

• Engagement Management:Plan, execute, and oversee audit engagements from start to finish, ensuring they are completed on time, within scope, and within budget.
  Review and approve audit work papers, financial statements, and audit reports prepared by the audit team.
  Identify and assess audit risks and develop strategies to address them.
  Ensure compliance with applicable auditing standards, regulatory requirements, and the firm’s quality control policies.
  
• Client Relationship Management:Serve as the primary point of contact for clients during audit engagements, addressing their concerns and providing solutions to their needs.
  Develop and maintain strong client relationships through effective communication and by providing value-added advice.
  Assist clients with the interpretation of financial statements and other audit findings.
  
• Team Leadership and Development:Lead, mentor, and develop a team of audit associates and seniors, fostering a collaborative and supportive work environment.
  Provide on-the-job training, feedback, and performance evaluations to audit team members.
  Promote a culture of continuous learning and professional development within the team.
  
• Technical Expertise and Compliance:Stay current with developments in auditing standards, accounting regulations, and industry trends.
  Provide technical guidance and expertise to the audit team and clients as needed.
  Ensure that all audit engagements adhere to relevant professional standards and ethical guidelines.
  
• Business Development:Identify opportunities for expanding audit services and contribute to the firm’s business development initiatives.
  Participate in networking events, industry conferences, and other activities to promote the firm’s services and attract new clients.
  Prepare proposals and presentations for prospective clients.
  
• Operational Efficiency:Monitor engagement profitability, manage billing, and ensure timely collection of fees.
  Implement and maintain efficient audit processes and methodologies to improve service delivery.
  Contribute to the development and improvement of audit tools, templates, and best practices.
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification (e.g., CPA, ACCA) is required.
• Minimum of 5-7 years of experience in audit, with at least 2-3 years in a supervisory or managerial role.
• Strong knowledge of IFRS, GAAP, and other relevant accounting and auditing standards.
• Proven ability to manage multiple audit engagements and teams effectively.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in audit software and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required for client engagements.

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects;
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects;
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget;
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries;
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Requirements

• Minimum Diploma in IT related
• Minimum ITIL Foundation
• Any technical certification is advantages

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

• Preparing tenders for clients and commercial bids to help bring in new business
• Developing and presenting project proposals
• Meeting with clients to find out their requirements
• Producing plans and estimating budgets and timescales
• Discussing, drafting, reviewing and negotiating the terms of business contracts
• Agreeing budgets and timescales with the clients
• Managing construction schedules and budgets
• Dealing with any unexpected costs
• Attending site meetings to monitor progress
• Acting as the main point of contact for clients, site and project managers
• Working with third parties to ensure that everyone understands their roles and responsibilities
• Making sure construction projects meet agreed technical standards
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Working on-site and in an office.
• Work with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner
• Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.
• Other ad-hoc duties as assigned by the HOD’s.

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Ability to use software tools for costing and budgeting.
• Organizational skill with attention to detail, adaptable and flexible
• Good communication and facilitation skills.
• Ability to work well in a team as well as independently and demonstrate initiative and commitment.
• Good knowledge in the construction industry, legal documentation, mathematics and IT
• Possess strong leadership skills and business management skills
• Have the ability to use own initiative
• Good verbal communication skills

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Kashmiethaa V Chandran | Associate

Built Environment Vertical

EA Registration R24122846

Job description:

• Developing business plan & managing company sales & meeting sales goals.
• Implementing sales policies, objectives and initiatives, set short- and long-term sales strategies and deliver desired levels of sales
• Planning sales strategies and deliver planned sales goals
• Hitting sales targets & forecasting future sales
• Hunting for new customers and managing & retaining current customers
• Third party logistics experience with Transportation, Freight, & fulfilment
• Degree in any field

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Production Department Manager

The primary job responsibility of the Production Department Manager is to ensure efficient and effective production operations through optimising resource allocation, monitoring production metrics, and implementing process improvements to maximise productivity and minimise waste. He / She drives continuous improvement and operational excellence within the production department by identifying areas for improvement, implementing lean manufacturing principles, and fostering a culture of continuous improvement among the production team. He / She ensures the production team has the necessary skills, knowledge, and resources to perform their roles effectively.

Job Description

1. Over-see and manage the overall budget expenditure and headcount in the departments.

• To develop and implements programs to improve cost-effectiveness, safety, and manufacturing standards.

2. Responsible for the department’s workplace safety and health

• Conduct regular checks and inspection.

3. Lead and manage ECR reduction and closure.

• Conduct regular checks and inspection.

4. Ensure the entire dept follow the Company’s MS Control systems, policies, SOPs and comply with all regulatory requirements.

• Conduct regular meetings and checks to ensure all sections are aligned with QESH MS, ISO and compliance with all related regulatory requirements.

5. Ensure that production is operating smoothly and efficiently.

• Plan and monitor production material requirements
• To plan the production schedules and ensure that production targets are achieved in terms of output and timing.
• To implement SOPs for the various production processes and ensure that all production personnel strictly observe these SOPs.
• To liaise and co-ordinate with external vendors, HQ staffs and other departments for various resources and support in daily operation and project execution
• To lead new products transplant and manage process changes to ensure no negative aftermath after a change.
• Conduct regular meetings and checks to ensure product quality with consideration for cost, safety, health, and environment

6. Responsible for staff development and training to ensure optimal competency.

• Conduct regular coaching and feedback sessions with employees.
• Monitor the performance of employees

7. Over-see and manage the overall budget expenditure and headcount in the departments.

• Conduct regular coaching and feedback sessions with employees.
• Monitor the performance of employees

Requirements:

• Degree in Chemical Engineering or equivalent
• At least 8 years of relevant working experience in the chemical manufacturing industry with at least 5 years in a similar capacity
• Has handled or been involved in ISO certification processes
• Strong working knowledge of chemical plant management
• Familiar with ESH regulations
• Computer-literate to handle MS Office applications.
• Possess excellent interpersonal and communication skills,
• Strong planning skills to manage assignments and deployment of resources.
• People management skills to build an effective team.
• Data driven with strong analytical and problem-solving skills• Have a safety and quality mindset.
• Sense of urgency to meet deadlines.
• Self-disciplined and good leadership as a role model
• Resourceful to guide employees in problem solving.
• A tactful yet firm person
• Person with high integrity

The Legal Contracts Manager is required to work closely with Group Networks Procurement as well as the internal stakeholders to draft, review and negotiate a wide variety of telco/IT procurement contracts.

Responsibilities:

• Draft and review a wide variety of contracts, mainly, telco infrastructure related.
• Advise internal clients on implications of contract termsLead or support contractual negotiations with suppliers
• Where required, provide sound legal advice within a fast paced and dynamic working environment to business units
• Liaise and work collaboratively with internal and external stakeholders to obtain and address feedback on commercial contracts and operational issues
• Work with other internal stakeholders both in Singapore and Australia to ensure internal policies and corporate governance is strictly adhered to
• Provide legal education and trainings to business units from time to time; and manage compliance programs and policies/procedures
• Manage disputes matters.
• Regular tracking and reporting on contracts reviewed
• Drive user experience improvement initiatives related to the contracting process

Requirements

• Law degree with 5 years of Post Qualification Experience (PQE) acquired in a reputable local law firm or in-house in a telecommunication and/or IT related organisation. Prior in-house experience of at least 1 year is an added advantage.
• Excellent knowledge of local laws and regulations
• Ability to work in a fast paced and dynamic environment to meet aggressive deadlines
• A team player with excellent inter-personal skills and ability to communicate and influence effectively at all levels
• Willing to explore and learn new skillsets
• Must be able to work independently
• Experience in a supervisory role is beneficial

Responsibilities:

- Assist the Manager in leading the management team.

- Ensure smooth daily operations, planning, and administration of all cinemas, adhering to operational procedures and standards.

- Implement initiatives to address undesirable situations, such as high staff turnover, and customer complaints.

- Identify and develop staff with potential for career progression.

- Participate in staff motivation and retention exercises.

- Oversee and handle all staff issues and cases at the locations.

Requirements:

- Diploma holder with experience in F&B, hospitality, or retail industry.

- Objective and rational thinker in introducing and executing new and improved procedures.

- Facilitate and raise the level of employee engagement at all locations.

- Able to perform rotating shifts with flexible working hours.

Location: Singapore Islandwide

5-day work week

Responsibilities：

● Designing and creating menus that reflect the culinary concept and style of the restaurant. This involves selecting dishes, ingredients, and pricing.

● Ensuring that all dishes meet the established quality standards in terms of taste, presentation, and portion size.

● Overseeing all aspects of kitchen operations, including staff management, scheduling, and workflow organization to maintain efficiency.

● Training and mentoring kitchen staff, including chefs and cooks, to improve their culinary skills and ensure consistency in food preparation.

● Being directly involved in cooking and preparing meals, particularly for complex or high-priority dishes.

● Managing food inventory, ordering supplies, and controlling food costs to maintain profitability.

● Enforcing strict food safety and sanitation standards in the kitchen to prevent contamination and ensure a clean working environment.

● Collaborating with the restaurant's management and front-of-house staff to coordinate food service and maintain communication regarding menu changes and special requests.

● Monitoring and managing kitchen expenses, including labor costs and food costs, to maximize profitability while maintaining food quality.

● Planning and executing special events or themed dinners, as well as catering services, if applicable.

Requirements：

● Demonstrate a proven history of success in product development, financial oversight, and managing costs to secure the restaurant's financial sustainability.

● Show a deep knowledge of traditional Hunan Chinese cuisine, especially in managing ingredients, controlling expenses, and introducing innovative menu items.

● Candidates with a minimum of 2 years of managerial experience, with a strong emphasis on a substantial background in the food and beverage industry, will be given preference.

● Exceptional communication abilities, encompassing strong verbal and written skills, are required.

● Exhibit effective communication skills in both Chinese and English.

● This position involves relocating and frequent international travel, underscoring the significance of being mobile and adaptable.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Responsibility:

• Prepare budgets and forecasts based on market trends, company goals, and historical data.
• Analyze financial reports to assess profitability and areas for cost reduction.
• Ensure proper allocation of resources to various departments.
• Prepare monthly financial statements, revaluation tasks, balance sheets, and cash flow reports for entities within the group.
• Ensure timely month-end closing and provide necessary schedules as required.
• Ensure the timely completion of the yearly financial audit.
• Handle GST-related matters, including preparation and submission of returns to IRAS.
• Manage cash flow to ensure the company meets all its financial obligations.
• Oversee credit control and collections to optimize working capital.
• Oversee the finance team, provide guidance, and ensure that financial processes and policies are followed.
• Collaborate with the sales and operations teams to develop strategies for pricing, promotions, and financing options that drive revenue.
• Handle any additional accounting functions or projects as assigned by management.

Requirement:

• Minimum ACCA/Degree or professional qualification.
• Knowledge in Accounting, Tax.
• Minimum 5 years of relevant experience ideally in the automotive industry with Audit experience will be advantageous.
• Oversee month-end and year-end closing processes.
• Manage cash flow and liaise with banks for fund transfers.
• Prepare financial reports and ensure timely audits.
• Lead and manage the finance team.
• Strong analytical skills and proficiency in ERP systems, preferably Autoline.
• Experience in financial planning and forecasting.

• Responsible for executing and project managing initiatives related to culture, engagement, and diversity, equity
• Leads culture, engagement, and diversity, equity, inclusion, & initiatives, and adoption across the organization.
• Operates as a trusted advisor; coaching and consulting with team members to meet the objectives of the organization.
• Works closely with management and development teams to provide expertise in the design, implementation, and evaluation of interventions, processes, and programs to enhance organizational culture, engagement
• Develops and monitors measures to track and analyze the effectiveness of culture, engagement, and belonging initiatives.
• Collaborates closely with Communications, Change Management, Project Management, and Human Resources partners in the organization to coordinate efforts in advancing the organizations goals.
• Continuously upgrades knowledge, skills, and abilities needed to keep abreast of organizational priorities and best practices in culture, engagement
• Other duties as assigned.

Requirements:

• Extensive knowledge of culture, engagement, diversity, equity, inclusion, belonging, retention, and people management best practices.
• Knowledge of broad-based HR best practices related to business partnership, program management, analytics, total rewards, learning, development, and/or performance management functions.
• Ability to interface with all levels of the organization, influence decision makers, and set and manage expectations.
• Strong emotional intelligence, personal awareness, and the ability to sympathize with a diverse group of stakeholders.
• Ability to manage multiple conflicting priorities with grace and efficiency.
• Strategic problem-solving skills, with the ability to understand, interpret and act on information promptly and effectively.
• Cross-cultural competencies including highly effective listening and communication skills.
• Leadership and management skills to plan, implement and launch strategic projects.