Total 73,446 Others/Any human resources manager job vacancies in Singapore

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped parents.

THE ROLE – Human Resources (HR) Executive

Hegen offers people-oriented, inquisitive and resourceful Human Resources Executive the opportunity to come onboard to a growth-centric, progressive and purpose-driven HR Department. You will experience fulfilment by being part of an HR team responsible for shaping experience for candidates to employees through managing the Talent Acquisition and HR lifecycle. We believe you have an eye for talent spotting and being resourceful, you ideate and bring unique perspectives to shape the way we work. You will also be an administrative expert to assist with operational queries and support.

Responsibilities

• Drive the Talent Acquisition activities by working closely with internal and external stakeholders, by understanding the business needs and the nature of search requirements
• Analyse Talent Acquisition metrics (quarterly/yearly) and propose strategies to enhance Talent Acquisition performance and employer branding
• Perform external sourcing on job portals and drive internal sourcing by encouraging and monitoring the Employee Referral programme
• Manage the candidate’s experience by conducting screening call(s), interview(s) and follow-up
• Oversee the candidate’s orientation and onboarding journey, ensuring that new joiners are well-inducted into the organisation
• Provide HR Shared Services support, addressing employee queries and managing personnel files
• Translate ethics and compliance regulations into practice by reviewing HR operating processes and take proactive steps to advise on needed action(s) when necessary
• Collaborate with educational institutions to drive internship(s) recruitment and oversee Hegen Interns Accelerator Programme (IAP)
• Be the employee experience builder by creating channels to engage and support employees
• Any other task(s) assigned by Reporting Officer

Requirements

• 1 to 2 years of working experience, with a background in Talent Acquisition, Recruiting, or HR Generalist roles preferred
• Bachelor’s Degree or Diploma in Human Resources Management, Business, Psychology, or related field of studies
• IHRP Certification would be strongly considered
• Fresh graduates with HR internships experience are welcome to apply
• Strong priority management skills and a proactive, starter-finisher approach to all tasks
• Demonstrate a growth mentality – Actively seeks growth and developmental opportunities
• Possess strong business acumens and analytical skills to propose strategic initiatives
• Leverage HR systems, Microsoft Office Tools, and other analytical tools

Please provide a short write-up on why you would like to join our team in your CV. You may also send us an email with the write-up and CV at [email protected]. Only shortlisted applicants will be notified.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Management Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct thorough risk assessments per project procedures to identify and minimize potential issues in executing the project.
• Identify, evaluate, and initiate corrective action in problematic areas, monitoring and rescheduling the project when required.
• Identify alterations to the project scope and negotiating variation orders for customer-driven changes.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• ·Minimum Degree in Engineering or equivalent
• Minimum 7 years’ relevant working experience in project management
• Certified in PMI would be advantageous

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Responsibilities

• Support Relationship Managers to provide excellent service to high net-worth clients so as to achieve client retention
• Understand client requirements and assist relationship managers in daily maintenance of account relationships
• Initiate account openings/closures/update instruction checklists and interface with client to ensure completion of documentation requirements·
• Handle and follow up clients’ enquiries, service requests and complaints in a timely and professional manner
• Ensure timely follow up on client calls/queries
• Ensure compliance with all regulatory requirements
• Provide administrative support to the team
• Assist to drive networking activities and maintain strong client relationships to enhance customer referral effectiveness

Job Requirements

• Minimum 4 years’ experience preferably in brokerage or wealth management or investment banking industry
• Good interpersonal skills, results-focused, detail-oriented and customer-oriented
• Good command of spoken and written English and Chinese Proficiency as incumbent needs to liaise with HO colleagues and clients.
• Independent and self-motivated ability to work effectively under pressure and be a team player

Responsibilities:

● Must be able to develop and lead annual fund activities, support all fundraising and donor activities for school

● Be a spokesperson in the community to help raise awareness of the school and the philanthropic opportunities that are available.

● Able to design, plan and implement the school’s short- and long-term fund development programs and ensure they are in line with the school’s mission, vision, and core values.

● Work directly with the School Director and School Board to identify, cultivate and solicit major gift prospects (current parents, alumni parents, and in the future corporations and foundations).

● Build relationships within the ICS community to foster a culture of giving.

● Organize arrangements for prospect and donor meetings with key ICS leadership.

● Develop and maintain alumni relations to further connect ICS with potential future donors.

● Intentionally identify partnerships in the school’s community to strengthen the philanthropic platform, and develop mutually beneficial endeavors.

● Oversee all major donor records in the database, tracking donor timing, sending thank you notes/videos/announcements and assisting with other tasks as needed.

● Coordinate campaigns and fundraising events identified in the MARCOM strategic plan.

● Maintain communication with donors updating the impact their donation has made on the school.

● Research, identify and apply for grant opportunities.

QUALIFICATIONS:

● Minimum Bachelor's degree in public relations, journalism, fundraising or something similar.

● Minimum of 3 years past work experience in philanthropy or public relations.

● Excellent communication skills with adults and students.

● Proven project management skills including delegation, defining and supervising the work of others, ability to balance multiple personal responsibilities, and attention to detail.

● Ability to deal with confidential information sensitively and appropriately.

● Working knowledge of office software applications and the ability to learn ICS specific IT tools: student information management software, admissions management software, etc.

● Excellent customer service skills and the ability to interact and communicate with people effectively.

● High proficiency in spoken and written English.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

How would you like to work in a high-performing team, while unlocking business excellence with your superb technical skills? Our client is looking for an outstanding individual to be the go-to expert in providing visibility on new business value delivered.

In this role, you will:

• Lead the NBV reporting team and spearhead the delivery of monthly and quarterly results to senior stakeholders
• Elevate business value by producing insightful management reports and actuarial results
• Demonstrate excellent business planning and forecasting analysis for the Singapore market
• Develop junior team members and play a part in driving shared success

The strongest candidate will possess:

• More than 7 years of Life Actuarial experience
• A strong aptitude for problem-solving and tackling business challenges
• Excellent communication and stakeholder management capabilities

If this sounds like you, apply directly or reach out to our recruitment specialist, Desiree Low, via email at [email protected] to be considered immediately.

Job Title: Business Manager – International paper products trading business

Job Overview:

The Business Manager is responsible for overseeing and coordinating various aspects of business operations to ensure organizational efficiency, growth, and profitability. This role involves strategic planning, financial management, team leadership, and collaboration with different departments.

Responsibilities:

1. Strategic Planning:

• Develop and implement business strategies to achieve organizational goals.
• Conduct market research and analysis to identify business opportunities.

2. Financial Management:

• Prepare and manage budgets, financial forecasts, and financial reports.
• Monitor and analyze financial performance, providing recommendations for improvement.

3. Operations Management:

• Oversee day-to-day operations to ensure efficiency and compliance with company policies.
• Streamline processes and procedures to optimize workflow and resource utilization.

4. Team Leadership:

• Lead, mentor, and motivate a cross-functional team.
• Create framework and coordination between multinational offices of group companies and associates based in Hong Kong, India and P.R.C.
• Foster a positive and collaborative work environment.

5. Client and Stakeholder Relations:

• Build and maintain strong relationships with clients, vendors, and key stakeholders.
• Address client concerns and ensure customer satisfaction.

6. Business Development:

• Identify and pursue new business opportunities and partnerships.
• Collaborate with sales and marketing teams to drive business growth.

7. Risk Management:

• Assess and mitigate risks related to business operations.
• Develop contingency plans to address unforeseen challenges.

Qualifications:

• A bachelor’s degree in business administration, Management, or Commerce is required.
• Proven experience in business management in the paper products business is essential.
• Proficiency in ERP management and implementation (NetSuite) is required.
• Strong understanding of financial principles and business operations.
• Good leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Analytical mindset with the ability to make data-driven decisions.

Additional Requirements:

• Willingness to travel, if necessary.
• Ability to adapt to a dynamic and fast-paced work environment.

Aptitude and Personality:

1. Self-disciplined, motivated and self-starter

2. Ability to work in the SME / small team environment.

3. Analytical and detailed orientation

4. Negotiation and advocacy skills – result orientation.

Remuneration:

Will be at par and commensurate with the skill set of the candidate. Annual CTC of up to SGD 120,000 is available for the position but is not a constraint for the right candidature.

An Assistant Manager in a restaurant is responsible for supporting the General Manager in overseeing the day-to-day operations of the establishment. Their job description typically includes the following:

Managing staff: The Assistant Manager assists the Restaurant Manager in managing and supervising all staff, including servers, chefs, and kitchen staff. They may be responsible for hiring, training, and scheduling staff, as well as handling any disciplinary actions when necessary.

Ensuring customer satisfaction: The Assistant Manager assists the Restaurant Manager in ensuring that customers are satisfied with their dining experience. This involves responding to customer feedback, handling complaints, and making sure that all staff are providing excellent customer service.

Managing finances: The Assistant Manager supports the Restaurant Manager in managing the restaurant's finances. This includes creating and managing budgets, tracking expenses, and ensuring that the restaurant is profitable.

Creating and implementing policies and procedures: The Assistant Manager supports the Restaurant Manager in creating and implementing policies and procedures to ensure that the restaurant runs smoothly. This may include setting standards for food quality, service, and cleanliness.

Maintaining inventory: The Assistant Manager supports the Restaurant Manager in maintaining inventory of food, beverages, and supplies. They may ensure that the restaurant has enough inventory to meet demand and avoid running out of critical items.

Assisting with marketing and promotions: The Assistant Manager may assist with marketing and promotions for the restaurant. This includes developing marketing strategies, creating advertisements, and promoting the restaurant to attract new customers.

Ensuring compliance with regulations: The Assistant Manager supports the Restaurant Manager in ensuring that the restaurant complies with all local, state, and federal regulations. This includes health and safety regulations, labour laws, and any other relevant regulations.

Overall, the Assistant Manager plays an important role in the success of a restaurant by supporting the Restaurant Manager in managing staff, ensuring customer satisfaction, managing finances, creating and implementing policies and procedures, maintaining inventory, assisting with marketing and promotions, and ensuring compliance with regulations.

Responsibilities

• Support Production system of LifeAsia and Integral Group

• Program enhancements/developments related to Life Asia and/or group 400 system

• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself

• Liaise with Web Application Team on Front-end applications on inter-related projects

• Perform system analysis, design and system unit/integration testing

• Prepare/update Technical Specifications and end user system job instructions documents

• Liaise with external parties pertaining to system collaboration and system testing

• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set

• Ensure quality deliverables, documentation and reporting for work assigned and performed

• Sound experience in Life Insurance industry

• At least 5 years hands-on coding experience in SMART 400 on AS400

• Knowledge of both Life-400 and Group-400 will be an added advantage

Junior product manager

What you will do:

· Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, requirements development, and product launch

· Translate product strategy into detailed requirements for prototype construction and final product development by Engineering teams

· Create product strategy documents that describe use cases, technical requirements and impact on business model

· Collaborate closely with Engineering, Marketing, and business teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization

What you have:

· 1 to 2 years’ experience in building consumer product as a Product Manager

· Experience in building web-based platform preferred

· Experience in building product for emerging market preferred

· Comfortable to work in a fast-paced start-up environment

· Excellent communication and presentation skills

· Fresh graduate are welcome

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Collaborate with the business development team to offer practical engineering solutions by evaluating the design and installation of existing building energy systems, including chillers, heating, industrial compressed air systems, ACMV, lighting, and plug load management. 
• Develop plans for energy performance improvement to achieve cost and energy savings for building owners.
• Work closely with internal stakeholders to gather technical requirements for preparing submission proposals that support the business development team in successfully bidding on and securing energy improvement projects.
• Establish and cultivate extensive relationships with customers and authorities through networking efforts.
• Identify and address problems and challenges faced by potential clients, developing innovative solutions in collaboration with internal engineering teams, external vendors, and service providers.
• Propose Energy Efficient solutions to clients, including detailed operating and life cycle cost analyses (ROI).
• Offer technical support and assist in addressing tender and bid queries.
• Conduct training sessions to impart knowledge to internal employees and external partners.
• Contribute to the entire lifecycle of B2B projects, from specification-in to bidding and installation.
• Provide crucial information to the sales team to enhance their efforts in securing projects.

Requirements:

• Holds a Bachelor degree in Engineering and possesses a minimum of 10 years of work experience in the Energy industry or related fields.
• Holds certification as a Certified Green Mark Manager (GMM) or Singapore Certified Energy Manager (SCEM).
• Demonstrates strong technical knowledge, with a minimum of 3 years of experience in managing the operation and maintenance of HVAC systems in large-scale commercial or industrial buildings.
• Experience in energy audits and managing chiller system retrofitting projects is advantageous.
• Possesses good knowledge and experience in ISO 50001 energy management system and BCA GM scheme.
• Familiarity with the principles of design, construction, engineering, and building regulations.
• Proficient in Microsoft Office and data analytics software.
• Knowledge of Autocad, BAS controls, Machine Learning, and/or AI programming languages is an added advantage.
• Certified Energy Auditor certification is preferred.

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

About Maneuver

We build and scale hyper-growth health and wellness e-com brands. Our goal is to improve the quality of life with functional, effective supplements. Over the last 5 years, we started and grew our 1st health and wellness brand from zero to $100M+ in annual revenue, serving more than 2,000,000 customers worldwide and counting.The Financial Times ranked us 12th among Asia Pacific’s High-Growth Companies in 2023. Within Singapore, The Straits Times and Statista ranked us 4th among the fastest-growing startup companies.

As we continue towards our vision of building a billion-dollar portfolio of brands and products, we're looking for talented individuals to join the family.

The Role

Are you obsessed with email marketing - from building email lists and creating onboarding, habit-building, and replenishment flows to protecting domain reputation and experimenting with segmentation tactics?

Do you also know the ins and outs of Klaviyo like the back of your hand?

How about conducting continual A/B tests to stop leaky buckets, while giving customers the best experience ever?

And achieving all of the goals above by working with like-minded and capable individuals including but not limited to our email copywriter and designer, retention marketing manager, as well as SMS and direct mail vendors?

If this speaks to you, you may be the candidate we’re looking for.

We’re looking for an Email Marketing Manager to upgrade our email automation and broadcast capabilities. This includes:

• Email Strategy: Advanced automation & segmentation strategies for acquisition and retention, including but not limited to new offer and message tests, cross-sells, and winback flows.
• Email List Management: List building, segmentation, tagging, deliverability management, naming convention.
• Email Technical Management: Campaigns and flows implementation.
• Email Analytics: Continuous A/B tests, workflow management, report generation.

Roles & Responsibilities

Part 1: Klaviyo campaign and flow setup and management 

• Project management: Lead the creation of a content production calendar to meet both acquisition and retention goals.
• Project coordination: Work with email copywriter and designer to meet content production timelines and quality.
• Quality assurance: Review emails to check for typos, grammatical errors, layout issues, and design improvements.
• Testing: Test new campaign and flow setups to verify and confirm specifications are met. (e.g. audience, source code/format, working CTA links and design elements, correct CTA links)
• Implementation: Set up campaigns and flows with precise triggers, segmentations, and filters to send the right emails to the right people at the right time.
• Checks: Monitor new campaign and flow performance immediately and 24 hour after activation to verify and confirm specifications are met.

Part 2: Klaviyo list, segment, filter, and tag management

• Oversee account structure, naming convention, and tag management.
• Collaborate with SMS and Direct Mail team to create target lists and segments to support promotional and evergreen content calendars.
• Collaborate with promotions team to create custom lists and segments to test targeted offers and new product launches.

Part 3: Deliverability optimization

• Understand email deliverability architecture. (e.g. sending and receiving servers, key needle movers to improve delivery and deliverability, SPF/DKIM configurations, DMARC deployment, etc.)
• Design mini projects to improve deliverability, starting with the highest impact changes we can make to strengthen the foundation of our email channel.
• Measure and reiterate on email deliverability improvement efforts.

Part 4: Measurement

• Work with our measurement team to set up and use PowerBI, Google Data Studio, or another data visualization tool to report daily, weekly, and monthly revenues and performance of the email channel. Knowledge of such tools is a bonus skill but not required as long as you are open to find resources online to learn on your own.
• Analyze data and derive key insights to direct email marketing efforts. This involves slicing and dicing data in different ways daily. You will receive guidance to improve your analytical thinking skills.
• Measure the success of all initiatives and develop proficiency in first-click and last-click reporting and lift measurement.

Part 5: Building email list and designing conversion sequences

• Study our marketing strategy and identify opportunities to grow our email database. (including but not limited to pop-ups, content upgrades, etc.)
• Designing conversion sequences to convert traffic into leads and leads into sales.

Part 6: Designing customer journey and creating email retention strategy

• Collaborate with Retention Marketing Manager to create and maintain an up-to-date customer journey map.
• Create an email retention strategy around the customer journey map to boost retention.
• Identify impactful levers and craft strategies to produce incremental retention.

• At least 5 years of email marketing experience, with at least 3 years in consumer-facing products (retail, DTC, affiliates, etc.).
• Experience with Klaviyo is compulsory. Experience with other email marketing softwares (e.g. Sendlane) is a plus.
• Excellent project management skills with an ability to set and achieve goals, meet deadlines, and thrive in a fast-paced environment. 
• A solid understanding of direct response marketing principles (e.g. market awareness, sophistication, message elements, persuasion, marketing research, objections, hooks and leads).
• Analytical, quantitative and qualitative skills including a strong understanding of online marketing. Awareness of holdouts and incrementality testing is a bonus.
• Demonstrated experience in rigorous A/B test ideas, implementation, and iterations.
• Pays close attention to detail and sets up processes to enforce high standards.
  

Work Arrangement

• This is a full time position.
• If you are based in Singapore, we work from office 10 AM to 7 PM, SGT Monday to Friday.
• If you are based outside of Singapore, then we require you to work on a 2 hour overlap with the Singapore team. (GMT+8)
• We prefer candidates from GMT to GMT+12 time zone for ease of collaboration with the team.
  

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• A collaborative and innovative work environment.

Objective: To oversee and manage the set production and technical requirements for luxury and lifestyle events, pop-ups, and exhibition.

Responsibilities:

• Be part of the production and operations team in planning and coordinating events and exhibition in Singapore and regional countries
• Manage overall production and operations timelines and quality
• Oversee vendors & logistic agencies to ensure deliverables are met
• Cost negotiation and managing suppliers’ relationships
• Project operations planning and administration which include pre-event preparation, onsite execution and post event closing
• Internal liaisons and communication with our projects and design divisions
• Production management from fabrication to on-site set up supervision and management for events and exhibitions
• Supervision and management of dismantling phase of projects
• Technical supervision including for audio, video, lighting, electrical, and related requirements
• Proactively handle any arising issues and troubleshoot any emerging problems on event day
• Co-ordinating risk assessments, safety regulations and process management documentation

Requirement:

• Minimum 5 years’ experience of production and operations management forluxury & lifestyle events & exhibitions
• Relevant experience and knowledge in set construction and electrical requirements for events and exhibitions
• Strong supplier management and quality control to ensure supplier deliver high quality service
• Effective negotiation skills for costs with external vendors and contractors
• Able to produce timeline and production schedules
• Well-organised with an analytical and detailed work approach
• Must be able to handle multiple projects concurrently
• Understand AutoCAD layout and technical production plans

Interested applicants please email your resume to [email protected]

EA Reg No.: R1437462 | Joe Chong Yeoh Choo

EA Licence no.: 21C0845 | Recruit Now Pte Ltd