Total 8,777 Full-time it technician job vacancies in Singapore

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (e rpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

Responsibilities

• Provide end users in PC Hardware & Software computing needs.

• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software

• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.

• Assists System administrator in supporting and maintaining VM and Windows Servers.

• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.

• Support & maintain company various CCTV surveillance systems

• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.

• Assists in sourcing and purchasing hardware and software to support company IT systems.

• Responsible for documentations of work processes, system workflow, operating procedures and new projects.

• Assist in user account creation/amendment/deletion based on user requests in ticketing system

• Maintain IT Hardware and Software inventory & asset tracking.

• Assist System Administrator in supporting & maintaining systems housed in data centers

Qualifications:

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field, but freshers are invited as well.

• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares).

• Solution-oriented, friendly, helpful, resourceful and able to multitask, troubleshoot and work independently.

• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

We are seeking a dynamic IT Consultant with a strong understanding of digital transformation and work style innovation. The ideal candidate will be responsible for leveraging technology to enhance our business operations, providing solution consultation service to our customers, thus driving growth and improving the user experience. The candidate will collaborate with various stakeholders across the business units and functions to identify opportunities, challenges, and solutions for improving our processes, products, and services using digital technologies, and conduct data analysis and provide insights and recommendations to enhance decision making and performance for our company and customers. As this position will be also involving in investment and M&A related works. Experience and knowledge of the finance sector is a plus, and candidates with a proven track record in this industry will be viewed favourably in our hiring decisions.

Key Responsibilities:

• Leverage IT expertise to design and implement process improvements, enhancing efficiency and productivity.
• Analyze and evaluate existing systems to identify opportunities for digital transformation.
• Drive work style innovation initiatives, promoting efficiency and collaboration.
• Utilize data analysis skills to interpret complex data, identify trends, and provide insights that drive strategic business decisions.
• Participate in business development activities, identifying new opportunities and contributing to proposal development.
• Collaborate with cross-functional teams to design, develop, and implement digital projects.
• Ensure all digital projects are completed on time, within budget, and meet high quality standards.
• Support Financial documentation creation on investment and M&A activities

Qualifications:

· Bachelor’s degree in computer science, IT, or a related discipline

· At least 3 years of experience in IT Analyst or a related field

· It is a bonus to have proficiency in Japanese language to communicate effectively with the head offices in Japan.

· Experience in Business Development, Investment and M&A activities is a plus.

· Strong knowledge in Digital Transformation and Work Style Innovation.

· Demonstrated expertise in data analysis tools and methodologies.

· Strong analytical and problem-solving skills

· Excellent communication and teamwork skills.

Examine internal IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies.

Troubleshoot security and network problems.

Respond to all system and/or network security breaches.

Plan, implement, monitor, and upgrade security measures for the protection of the organization’s data, systems, and networks.

Participate in the change management process.

Test and identify network and system vulnerabilities, and create counteractive strategies to protect the network.

Conduct efficient and effective IT audit procedures.

Communicate complex technical issues in simplified terms to the relevant staff.

Perform regular audit testing and provide recommendations.

Review, evaluate, and test application controls.

Provide recommendations and guidance on identified security and control risks.

Develop a strong understanding of business and system processes.

Requirements:

A degree in information technology/computer information systems or related. (essential).

Certified Information Systems Auditor (CISA) (essential).

7 years of work experience as an IT Auditor.

Experience with firewalls (functionality and maintenance), Office 365 Security, VSX, and Endpoint Security.

Financial and IT application experience

Expert in Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits.

Clear understanding of IT audit methodologies.

Ability to work under pressure in a fast-paced environment.

Strong attention to detail with an analytical mind and outstanding problem-solving skills.

Great awareness of cybersecurity trends and hacking techniques

Job Description

Job Responsibilities

• Provide day-to-day technical support to in-house company users (including regional offices)
• Manage servers, networks (LAN, WAN, VLANs and Wireless), computers, routers, switches, firewalls, CCTV, door access, software deployment, security updates and patches.
• Manage system and network security.
• Assist in IT requirements for onboarding and off-boarding of all employees.
• Provide professional recommendations for upgrades or modifications to IT systems.
• Manage IT inventory in store.
• Manage software license and domain renewals.
• Other ad-hoc duties as assigned from time to time.

Job Requirements

• Minimum Diploma in Computer Science / Information Technology or related field.
• Minimum 2 years of relevant working experience.
• Proficient in Microsoft Windows (10/11/Server), VMware vSphere.
• Technically inclined and hands-on, keen to pick up new technology and skillsets.
• Knowledge of the SAP B1 system is advantageous but not a must.
• Knowledge or past experience in IoT implementation would be advantageous but not a must.
• Able to communicate effectively.
• Good attention to detail and ability to multitask.
• Candidate with strong leadership skills, effective communication abilities, and relevant experience can be considered for the manager role.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Engage with government agencies concerning delivery logistics.

- Develop and oversee daily delivery schedules for in-house drivers.

- Work collaboratively with the Sales and IT Departments on after-sales services.

- Maintain comprehensive asset inventory and data records.

- Coordinate with clients for relocation needs and manage arrangements with the in-house driver team.

- Schedule IT engineers for on-site tasks, including cryptographic erasure and verification, prior to coordinating equipment pickups from agencies.

- Compile and submit monthly reports related to each tender.

- Issue reminder emails at three, two, and one-month intervals to ensure timely return of equipment before lease expiration.

- Respond to incoming calls and emails from corporate clients.

- Assist the Manager with any additional tasks as needed.

Requirements:

- A minimum of a Diploma in Business Administration or a related field.

- Excellent communication skills with the ability to work autonomously.

- Proven ability to thrive in a fast-paced work environment.

- Customer-focused approach with strong stakeholder engagement skills.

- A passion for interacting with people and fostering positive relationships.

- Proficient in Microsoft Office applications.

Remarks:

- Working hours: Monday to Friday, 9:00 AM to 6:30 PM.

- Annual leave, Medical benefits, Staff insurance provided

- Location: Kaki Bukit.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

Responsibilities

• Perform circuit troubleshooting and general failure analysis.
• Perform installation, maintenance, repair and replacement of all electrical jobs.
• To execute work plan and ensure job compliance to quality standards.
• Ensure compliance with safety regulations.
• Able to understand job requirement and execute task given by team leader.
• Attend to ad hoc job required for train, bus and vehicle on site.

Requirements

• Minimum Professional Certifications, NITEC and/ or Diploma holder with relevant experience.
• Able to perform assigned tasks physically, independently or through team activities.
• Self-motivated, highly resourceful and organized.
• Self-disciplined to carry out tasks responsibly.
• Work co-operatively in a team with other technicians to complete assigned tasks.
• Have positive and pleasant attitude.

Responsibilities

• Perform circuit troubleshooting and general failure analysis
• Perform installation, maintenance, repair, and replacement of all electrical jobs
• To execute work plan and ensure job compliance to quality standards
• Ensure compliance with safety regulations
• Able to understand job requirements and execute tasks given by team leader
• Attend to ad hoc job required for train, bus, and vehicle on site.

Requirements

• Minimum Professional Certifications, NITEC and/ or Diploma holder with relevant experience
• Able to perform assigned tasks physically, independently, or through team activities.
• Self-motivated, highly resourceful, and organized
• Self-disciplined to carry out tasks responsibly
• Work cooperatively in a team with other technicians to complete assigned tasks
• Have a positive and pleasant attitude.

About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. What’s unique about Cove is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.sg/.

At Cove we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.

Job Title: Technician

Job Type:

Location: Singapore

Reports To: Head of Operations & Tenant Experience

Main Responsibilities:

• Routine Maintenance: Performing regular inspections and preventative maintenance on hotel equipment, such as HVAC systems, electrical systems, plumbing, and kitchen appliances. Ensuring that all equipment and systems operate efficiently to prevent breakdowns.
• Repairs and Troubleshooting: Identifying and fixing electrical, plumbing, mechanical, and other technical problems in guest rooms and public areas. Troubleshooting malfunctioning equipment and performing repairs to resolve issues promptly.
• Emergency Response: Handling emergency repairs, such as water leaks, power outages, or broken equipment. Responding quickly to maintenance requests to ensure guest safety and comfort.
• Managing Building Systems: Monitoring the operation of building management systems (BMS), which may include HVAC, lighting, security, and fire protection systems. Adjusting settings and controls as necessary to maintain optimal building conditions.
• Assisting with Renovations and Installations: Supporting room renovations, upgrades, and refurbishments by handling electrical work, plumbing adjustments, or carpentry tasks. Installing new equipment, fixtures, or appliances as needed.
• Record-Keeping and Reporting: Documenting completed maintenance tasks and repairs in logs or maintenance management systems. Reporting major issues to supervisors or management for further action.
• Compliance and Safety Standards: Ensuring compliance with local building codes, safety regulations, and hotel policies. Following safety protocols for handling hazardous materials, using protective equipment, and working in potentially dangerous environments.
• General Facility Upkeep: Performing tasks such as painting, carpentry, and minor construction to keep the hotel in good condition. Assisting in maintaining outdoor areas, including gardens, pools, and parking lots.
• Energy Management: Implementing energy-saving initiatives, such as adjusting HVAC settings, fixing water leaks, and maintaining lighting systems. Monitoring utility usage to ensure efficient operation.

Experience and Qualifications Required:

• Minimum 3 years coliving/hotel technician experience
• Technical skills in electrical works, plumbing, fixing appliances, fixing furniture etc.
• Fluent in spoken and written English (Mandarin or Malay is a bonus)
• Excellent problem solving and time management skills
• Project management skills
• Hands on repair and maintenance skill is a must
• Driver’s license

What’s in it for You: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through Antler. Co and you’ll be working directly with our co-founders, where you’ll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.

Job Responsibilities

• Day to day troubleshooting, diagnosing breakdown problems, and enhancing servicing on the car park system.
• Upkeep and perform preventive maintenance of parking equipment , replacement of parts and components at car park sites .
• Co - ordinate and follow up project on site.
• Resolving Technical issues with contractors, suppliers, vendors and customers.
• Involve in start-up works of new car parks and handling over of car parks. Example termination of telephone lines, arrange with contractor to install/ remove signs, coordination with contractors to install/dismantle equipment.
• Provide technical support and troubleshooting of car park system.
• Documentation of maintenance and repair works, purchases, testing records.
• Initiate purchase requisition for spare parts, consumable items and works orders.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To ensure all equipments functioning satisfactorily and safely.
• To maintain repairs for all electrical systems.
• To inspect and maintain all air-conditioning/ventilation equipments.
• To inspect and maintain the plumbing/sanitary systems.
• To perform other duties as directed by the Maintenance Supervisor.

Requirements:

• Singaporeans & PR only.
• Possess at least NTC 3, NITEC in Electrical or Mechanical Trade Certificate.
• At least 1-2 year experience in a similar capacity in the Hospitality industry.
• Able to work on 6 days, 3 rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-IN (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Responsibilities

• Perform circuit troubleshooting and general failure analysis
• Perform installation, maintenance, repair, and replacement of all electrical jobs
• To execute work plan and ensure job compliance to quality standards
• Ensure compliance with safety regulations
• Able to understand job requirements and execute tasks given by team leader
• Attend to ad hoc job required for train, bus, and vehicle on site.

Requirements

• Minimum Professional Certifications, NITEC and/ or Diploma holder with relevant experience
• Able to perform assigned tasks physically, independently, or through team activities.
• Self-motivated, highly resourceful, and organized
• Self-disciplined to carry out tasks responsibly
• Work cooperatively in a team with other technicians to complete assigned tasks
• Have a positive and pleasant attitude.

Job Descriptions

· Attending to complaints and reporting any breakdown of services within the hotel premises promptly.

· Servicing and repairing all electrical and mechanical equipment, including meters, starters, switch gears, fittings, wiring, vacuum machines, cables, and other electrical-operated machines throughout the hotel.

· Installing new starters, wiring, cables, sockets, conduits, exhaust fans, doorbells, television sets, automatic doors, light fittings, and other electrical equipment as needed.

· Maintaining and repairing all mechanical and electrical (M&E) equipment, including air-conditioning and refrigerated equipment, sanitary, steam, hot and cold-water fittings, and pumps, to ensure they are working efficiently throughout the hotel.

· Running new wiring and cables, installing electrical fittings, lighting points, power points, fuse boxes, isolators, etc., as required.

· Inspecting and replacing all fused lamps inside and outside the hotel, including grounds and garden lights.

· Following a schedule to service the air conditioning systems to ensure optimal performance.

· Ensuring compliance with building and fire safety regulations and following established maintenance strategies and company policies to maintain a safe environment.

· Coordinating with other departments for smooth operations and communicating effectively with supervisors and colleagues regarding maintenance status and issues.

· Managing inventory for spare parts and ensuring adequate stock levels to minimize downtime.

· To assist with light housekeeping work when required.

· Performing any other tasks as assigned by immediate supervisor or management.

Requirements

· Candidates should have 1 to 2 years of experience in facilities and building maintenance to demonstrate a basic understanding of the field.

· At least an ITE NITEC, Higher NITEC, GCE 'N' Level, GCE 'O' Level, or Diploma qualification.

· Preferably to have hospitality background.

· Able to work effectively as part of a team, collaborating with colleagues to ensure the smooth operation of facilities and building maintenance tasks.

· Able to do shift work and work on weekends.

Setting up and installing new printers, copiers, scanners, and copier management software.

• Troubleshooting and repairing malfunctioning cartridges, printers, and copiers onsite and remotely.

• Providing demonstrations and customer training.

• Providing excellent customer support and service.

• Providing routine service and maintenance to copiers, scanners and printers.

• Writing diagnostic reports and training manuals.

• Managing orders and stock of new equipment, parts, and materials.

• Providing excellent customer support and service.

• Managing schedules and customer emergencies.

• Keeping abreast of the latest technologies and practices in the industry.

- Serve as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system.

The Role:

• Nitec or Diploma in Electronic/IT or related field
• Able to communicate with Mandarin-speaking stakeholders
• 2 years & above of relevant working experience
• Hands on technical skills in servicing printers, copiers, scanners etc.

Key Responsibilities Overview

This position reports to the Lease & Property Management Manager. As a Technician, you will support the Property Officer and Senior Technician in managing the technical aspects of property maintenance for designated properties within the Group. Your role will be vital in ensuring all systems and equipment operate efficiently, creating a safe and functional environment for residents, tenants, and staff. You will complete tasks assigned by the Manager, Property Officer, or Senior Technician within set deadlines and provide timely reports on job status and defects.

Main Responsibilities

Maintenance and Repairs

- Coordinate and perform maintenance and repair tasks for property systems, including HVAC, plumbing, and electrical systems.

- Promptly troubleshoot and rectify defects.

- Conduct regular inspections to proactively identify and address potential issues.

- Respond quickly to tenant feedback and manage necessary rectification work between tenants and contractors.

- Schedule and supervise preventive maintenance and servicing.

- Monitor contractor performance to ensure compliance with the scope of work and budget.

- Suggest improvements for building enhancements, cost savings, and productivity.

- Oversee that all contractor jobs (e.g., repairs, installations, maintenance) are performed safely and orderly.

Projects

- Assist the Manager, Property Officer, or Senior Technician with addition and alteration (A&A) works.

- Prepare project schedules, guidelines, and cost estimates.

- Attend project meetings as needed.

- Complete any other assigned tasks.

Property Acquisition

- Support the Property Acquisition Department in assessing the condition of new or shortlisted properties.

- Coordinate site inspections with consultants and contractors.

- Report findings to the Director of Asset Management.

Team Leadership

- Collaborate with various departments to coordinate maintenance efforts and prioritize tasks based on urgency and significance.

Emergency Response

- Serve as the main contact for emergencies, responding swiftly to issues to minimize downtime.

- Work with the Property Officer to create and implement effective response plans for technical challenges.

- Provide support to other subsidiaries within the organization as needed.

Equipment Management

- Ensure the procurement of tools, equipment, spare parts, and paints necessary for maintenance tasks.

- Develop relationships with suppliers for quality materials and negotiate favorable terms.

Regulatory and Internal Compliance

- Review and uphold standard operating procedures (SOPs), including a thorough Request-For-Quotation (RFQ) process, and make recommendations as necessary.

- Track quotations and service reports from contractors.

- Stay updated on building codes, regulations, and industry best practices to ensure compliance.

- Implement safety procedures to protect the well-being of occupants and maintain a secure environment.

- Assist in the timely renewal of preventive maintenance contracts.

- Aid in budget planning for property maintenance and repairs.

- Monitor spending and seek cost-effective solutions without sacrificing quality.

Additional Information

Location: Orchard

Job Requirements

- Minimum O Level or NITEC in a relevant engineering field or technical certification in HVAC, plumbing, or electrical work preferred.

- First Aid/CERT certification is a plus.

- At least 2 years of experience in large commercial shopping centers, hotels, serviced apartments, or residential properties.

- Strong technical aptitude and problem-solving skills.

- Willingness to work rotating shifts, including weekends and public holidays.

- Effective communication skills and a pleasant demeanor.

- Focused on tenant and team collaboration.

- Ability to remain calm and efficient under pressure and during emergencies.

EA License Number: 19C9782

EA Personnel Number: R2199602

Job Descriptions

• In-house servicing and repair of specialty coffee equipment
• On-site visit to clients' premises for servicing and repair
• Maintaining an inventory of machines and spare parts
• Responding to clients' queries on equipment troubleshooting & repairs
• De-Installation and Installation of coffee making equipment

Job Requirements

• Fresh Graduates with technical skills are welcome
• Electrical knowledge preferred
• Team player
• Able to lift heavy machines

Additional Employee Benefits

• Birthday Leave + Annual Leave (starting from 14 days)
• Sick Leave
• Family and Friends discount on food and beverage at PPP Coffee(Funan) and Chye Seng Huat Hardware (Lavender)

Job Description:

The IT Business Partner (ITBP) will act as the Strategic Partner for all related CS matters and projects, e.g., SFDC sales cloud including PCube, ChatBot, VRA, Dashboards, as well as, serving proactively as a trusted advisor and the single point of contact for the Business, in particular CS.

You will provide operational leadership and execution on our customer post sales experience strategy whilst creating seamless omni-channel experiences to drive adoption from It CS solutions implemented. You will also support the establishment of Digital Analytics capability and lead digital analytics projects to deliver the organization’s business objectives, related to CS activities.

Job Responsibilities:

• Partner with business stakeholders, co-create technology-enabled business strategies to enhance the digital experience.
• Provide strategic input and transformation roadmap to corporate digital/IT strategy.
• Orchestrate respective stakeholders within IT to provide identified solutions and services.
• Responsible for story writing, defining customer journeys, digital analytics and business value including recommendations to challenge status quo to deliver business value such as drive conversion, top line revenue, user experience, measurement and tracking of business value (KPIs, ROI).
• Take lead in owning, defining, and tracking value cases for IT CS investments.
• Understand and analyze business requirements, identify gaps and opportunities, and create a strategy that aligns with the business objectives and benefits.
• Design effective solutions that meet the business requirements.
• Critically assessing digital initiatives (and business applications) and defining, documenting, modifying, recommending processes and process changes to support the delivery of the enhanced technology driven digital channel experience.
• On a day-to-day basis the role has overall responsibility for driving business analysis and requirement-gathering workshops during all phases off our projects.

Job Requirement:

• Business Degree in Technology with 3-5 years of IT Business Partnership.
• Minimum 3 years professional experience in related field with a broad range of exposure to various technical environments digitalization and business segments.
• Experience in post-sales best practices.
• Hands on experience working as a Business Analyst and Project Manager in CRM projects; passion for digital customer channels and analytics.
• Good understanding on IT standards and CRM best practices.
• Excellent communication skills and presentation skills including the ability to influence business teams.
• Work independently, takes ownership of problems within own area of knowledge and accountable for the quality of own work.
• Highly motivated in problem-solving with strong investigative skills.
• Ability to manage and work on multiple projects simultaneously.
• Knowledge of Project Management Processes.
• Comfortable with public speaking and presentation to senior management- level audiences.

GENERAL DESCRIPTION

Candidate will a member of the Global IT Service Desk Team working in the Singapore Office. IT Service Desk Analyst provides support for day-to-day support for users in Singapore and Hong Kong. The candidate will provide basic incident resolution and service requests reported to the Global IT Service Desk.

KEY FEATURES OF THE POSITION

• Provides Level 1 Phone support. Logs all incidents and service requests in Bank’s ticketing system (HP Service Manager).
• Uses the appropriate Incident Types and Service categories for logging incidents and Service Requests.
• Ensures end-to-end user experience and provides a single point-of-contact for the users.
• Take ownership of user problems, follow up the status of problems on behalf of the user, and communicate progress in a timely manner.
• To maintain a high degree of customer service for all support queries and adhere to all service management principles
• Escalate unresolved calls to the responsible support team.
• Engages other Service Desk resources or appropriate support teams to resolve incidents that are beyond the scope of their ability or responsibility.
• Develop knowledge of organization specific systems (e.g. CRM and internet Banking systems) and services to increasing ability to resolve requests on first contact.
• Mobile phone data roaming activation.
• Shift work arrangement

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION Personal and Social

• Meticulous and accurate in executing work assigned with a strong risk control approach
• Able to multi-task and work under time sensitive environment
• Team player with the capability to work independently
• Excellent inter-personal skills
• Compose in handling calls from users
• Clear and Concise in communication
• Ability to work in shifts

Professional and Technical

• Diploma Holder or Higher
• Minimum 5 years of experience in a IT Service Desk and/or Call Centre
• Minimum 2 years of experience of working for a financial institute
• Good knowledge of Ticketing system like HP Service Manager or similar tools will be an advantage
• Good knowledge of MS Office software applications, Macros and Visual Basic knowledge as well as an aptitude for technology
• Certification in ITIL v3 or v4 and have very good understanding of ITIL Framework and Service Desk process.

Regards,

Lini

Recruitment Consultant

R22108463

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

The Disaster Recovery Manager will be responsible for developing, implementing, and managing the organizations disaster recovery strategy programme. This role requires a proactive approach to ensure business continuity in the event of disruptions, encompassing risk assessment, planning, testing, and execution of recovery plans. The successful candidate will work collaboratively across departments to establish a resilient infrastructure that safeguards critical business operations.

Responsibilities:

• Develop and maintain comprehensive disaster recovery plans that ensure rapid recovery of critical systems and operations.
• Ensure that all new applications and infrastructure have defined disaster recovery requirements and solutions integrated from the outset.
• Work closely with IT, operations, and other departments to ensure alignment and integration of disaster recovery plans with overall business continuity strategies.
• Collaborate with related teams to coordinate disaster recovery during crises.
• Conduct annual disaster recovery exercises to assess the effectiveness of recovery plans.
• Manage relationships with external vendors and service providers to ensure that their disaster recovery capabilities align with organizational requirements.
• Continuously review and enhance disaster recovery plans based on lessons learned from testing, industry best practices, and changing business needs.
• Provide regular reports to senior management on the status of the disaster recovery programme, including updates on testing outcomes, improvements, and compliance.
• Maintain clear documentation of disaster recovery processes, policies, and procedures for audit and training purposes.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 7- 10 years of experience in disaster recovery, business continuity, or risk management.
• Strong knowledge of disaster recovery planning frameworks and methodologies.
• Proven experience in project management and cross-departmental collaboration.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

Interested applicants please click on the APPLY NOW button or email your resume to ⁠[email protected]

Careerally Pte Ltd | EA Licence: 24C2215
EA Personnel Name: Hon Csia Fui (Han Jiahui)
EA Personnel No: R1875919

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Shall perform the following administration activities for storage and automate them to the extent possible:

• Storage Area Network

• Provide Installation, administration and maintenance support for Storage Area Network and Enterprise Backup.

• Health check and monitoring of the storage devices.

• Integrate the storage solution’s hardware and software into the customer’s operating environment and ensure full interoperability.

• Regularly update the firmware.

• Ensure comprehensive documentation of the storage solution is in place.

• Prepare test plan in consultation with the customer to ensure the solution can function fully.

• Enterprise Backup Administration and management of Symantec or Commvault backup environment.

• Backup job configuration and scheduling.

• Backup server performance tuning.

• Troubleshoot any backup related.

• Capacity planning for tape libraries and backup servers.

• Perform Disaster Recovery (DR) for all the critical systems and ensure successful rebuild of Production or DR servers after each DR should the need arise.

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to Technical Operations Manager.

• Any other ad-hoc tasks assigned.

JOB REQUIREMENTS

• Minimum requirements the resource(s) personnel assigned must be a certified Storage (SAN) and/or Backup Administrator in administration and troubleshooting, in a 24×7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts).

• He/she is/are expected to cover level 1 and level 2 storage related problems and must be an experienced administrator in the following technologies:

• Good knowledge of EMC, Hitachi, and Huawei storage systems

• At least 5 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology

or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

Successful candidate will be stationed at either RWS Sentosa or Genting Centre, CBD.

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

Experience: 1-3 Years

Role: IT Production Support Engineer

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.