Total 3,616 Manager operations advisor job vacancies in Singapore

(a) Maintain project schedule by monitoring project progress, coordinating activities, keeping in touch with the project team and resolving problems

(b) Organise and control project and provide status reports to GM, Operations

(c) Manage the project plan by reviewing and advising on design and specifications, and plan and schedule changes if necessary

(d) Recommend/approve expenditures to ensure that the project is within the budget

(e) Prepare project status reports by collecting, analysing, and summarizing information and trends and recommending actions

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Job Purpose:

This is an Operations Manager role responsible for the end to end processing of Derivatives transactions and Margining. This is a great opportunity to join a high performing, high profile and energized team providing daily operational support to our Global Business and Clients.

• Reporting into Singapore Markets Operations Leadership Team, the primary responsibility of this role will be:
  • Execute Derivatives trade confirmation and settlement in timely and accurate manner
  • Generate Margin call to clients and post collateral as per agreement
  • Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals
  • Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk
  • Proactive engagement with Singapore country and Global Commodities stakeholders (Business, Technology, Finance/PCG, Legal etc.) in order to support the business and clients
  • Work closely with the Risk & Control team in adhering to an effective control framework that fully meets Audit, Compliance and Regulatory requirements
  • Involvement in developing standardized and sustainable operational workflow and service standards for new product or product variations launches by Global/APAC Commodities business. ie. NPAC process.
  • Ensuring robust infrastructure and tools (Dashboards, MIS, Alerts etc.) are in place to effectively manage risk
  • Complete Static data set-up to facilitate trade booking in a timely and accurate manner.
  • Perform reconciliation and investigate cash breaks in coordination with the Control team.

Risk Management:

• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.
• Acting as key point of contact for the team across internal and external stakeholders
• Identifying trends, synergies and weaknesses across products and regions
• Recommending control enhancements as needed

People & Inclusion Agenda:

• Promoting a culture of continuous improvement and cultivating a robust service and control environment
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Organisational Transformation:

• Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
• Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization
• Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques.

Qualifications and Skills:

• University degree or equivalent experience
• 5-7+ years of relevant experience in Tier 1 global financial institutions
• Ability to work under pressure and manage to deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to interface with senior management
• Strong risk management and control mindset
• Excellent Project Management/UAT skills
• Self-reliant, excellent problem solver and results oriented
• Demonstrated experience leading people and developing effective and diverse teams.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities.

Required attributes : Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast paced environment

Benefits include performance and incentive bonus,

medical and insurance coverage, annual and sick leaves

• Global Corporation
• Exciting Career Development

About Our Client

Our Client is a globally recognized logistics and transportation company known for its comprehensive services and international reach. With a diverse portfolio offering solutions ranging from freight forwarding to warehousing and distribution, they aim to maintain and improve their current performance both locally and regionally of which they are seeking for a Logistics Operations Manager to be based at their HQ in Singapore.

Job Description

You will be reporting to the General Manager directly.

Your responsibilities include:

• Lead commercial development efforts in various regions to meet growth and revenue objectives
• Innovate new projects and business models to achieve desired targets
• Implement a competency-based approach to performance management for commercial talent, fostering development and alignment
• To be the company's representative globally in significant pitch opportunities, supporting key meetings, RFP responses, and initiatives for client expansion
• Collaborate cross-functionally internally to craft the company's go-to-market strategy, refining sales materials and case studies tailored to specific markets
• Work with Logistics Operations to analyze and quantify market opportunities, guiding resource planning optimization
• Advocate for the adoption of existing processes, technologies, and resources while addressing market-specific needs or changes

The Successful Applicant

You should have a Diploma or a Degree in Logistics/Supply Chain related field and experience in commercial and freight forwarding/warehouse operations. You must possess a deep understanding of the logistics marketplace and be able to promote end-to-end contract logistics. You should have strong analytical and interpersonal skills; with the ability to work as a team in a multi-level and fast-paced organization. You must demonstrate success in bid processes and have strong people management skills.

What's on Offer

You will be working in a large organization that has good brand equity and consistently innovating for consumers. The company recognizes talents by offering comprehensive benefits and extensive training to nurture employees & provide you with excellent career advancement. The company culture is about high levels of commitment and care for employees that helps achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. They also place a lot of emphasis in workplace safety and employee welfare.

• Grasp Bancassurance needs for accurate testing outcomes.
• Aid in crafting and executing test cases.
• Perform tests during User Acceptance Testing (UAT).
• Assist in ad-hoc changes for GEAR system.
• Ensure regulatory compliance, identify risks, and mitigate.

Requirements:

• Minimum Diploma/Degree holder with at least 2 year of relevant working experience.
• Prior experience in UAT will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsible for Finance:

For preparing consolidated financial statements and a full set of accounts.

Prepare quarterly/half-yearly financial reports.

Prepare annual budgets and rolling forecasts

Prepare monthly analysis and review the financials of the listed entity and its overseas subsidiaries Formulate, review, and implement policies, procedures, and internal controls.

Assist in all finance-related matters. This includes maintaining finance records, reconciliation, and managing the administration of finance processes.

Undertake ad-hoc projects and other job duties which may be assigned from time to time.

Financial management and review of Sales, Inventory and Service activities and costs Preparing financial management reports, including monthly and annual financial planning and forecasting, advising on tax Co-ordinate the work through the process between management, bank relationship manager, and external auditor Ensure compliance with company policies and the relevant accounting standards Prepare journal entries with supporting documents in accordance with accounting principles and IFRS

Job Responsibilities Operations & Administrative ·

Drive a strong operations team to secure the efficiency, adherence, continuity, compliance, and follow up on processes ·

Lead the team in day-to-day operation to achieve operational goals ·

Manage employee relations and escalate issues when appropriate (Decision Making) ·

Work with supervisors to identify and build relevant skillset and capabilities within the team ·

Develop a training plan for the team including induction, on-the-job training, and certification ·

Preparing and reviewing performance data to monitor and measure the team’s productivity and effectiveness · Improving processes and efficiencies in the team ·

Managing the professional development of your team members, and executing strategies to retain top talent · Verify that recommended repair works for equipment and system failures are implemented ·

Review methods of application for emerging technologies to improve performance monitoring and process troubleshooting ·

Lead root cause analysis of equipment and system underperformance, and develop reports ·

Drive departmental plans to ensure compliance with the organizational Workplace Safety and Health (WSH) policies ·

Review contractor and vendor compliance with the organization’s WSH standards and practices ·

Ensure proper closure of WSH accident and incident investigations and their notification to relevant authorities · Ensure implementation of sustainable engineering procedures and guidelines ·

Acquire and allocate resources to support business operations ·

Develop risk management plans and risk controls in alignment with the organization’s risk management framework ·

Analyse viability of proposed continuous improvement initiatives and drive change management ·

Ensure discipline, safety, and procedural compliance by all team members ·

Develop maintenance plans and schedules for inspection, testing, repair, and predictive maintenance of equipment and systems Projects ·

Act as the single contact point of project management of internal operational, strategic, and transformation projects ·

Manage the delivery of internal project outcomes through its full lifecycle, ensuring the project is on track with respect to key measurement matrices such as cost, quality, and timelines ·

Work in collaboration across teams/business units and external vendors ·

Prepare comprehensive and high-quality presentation slides and report to the management ·

Prepare regular progress status reports for program committees with insights and improvement recommendations where necessary. ·

Review standard processes, identify gaps for improvements, and opportunities for change ·

Potential growth opportunities to be directly involved in operations for candidates have career inspiration of business functions.

Requirements: Degree in Finance/Accountancy, CPA holder preferably with 8 years relevant financial reporting experience, preferably with exposure in the trading & manufacturing sector and/or fund management industry Able to work independently and effectively under pressure Good problem solver with strategic thinking abilities & possess good interpersonal skills Takes initiative and is a good team-player Strong sense of integrity Strong computer skills including accounting databases, Microsoft Excel ,basic skills in PowerPoint and Word and other software Detailed and deadline-oriented Ability to thoroughly analyze and research information Excellence written and verbal communication skills Driven, proactive, and mature working attitude Fluent in English and local language in conjunction to having excellent written and verbal communication skills

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Reporting to the Deputy Director, Operations, RHS Office, the successful candidate will lead the community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities:

1) Lead community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations:

• Transition care programme
• Community Health Posts
• Health screening operations

2) Support in operations planning in assigned area:

• Ops data analysis and monitor workload
• Manpower planning and management
• Collaborate and engage community partners to coordinate community operations
• Monitor the performance of ops KPIs
• Achieve synergies and optimise use of resources

3) Support in improving community operations to enhance care and residents experience:

• Pilot new programmes and processes
• Evaluate the use of technology to ease workflow improvement
• Evaluate success of pilot programs for future action

4) Lead community care operations team in assigned area:

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

Job Requirements:

• Bachelor Degree with health related discipline, with at least 8 years of healthcare and operations related experience
• At least 3-5 years of supervisory/leadership experience
• Strategic thinking
• Communication skill
• Change management
• Project management
• Analytical skill
• Resilience

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

Operations Manager (Tuition and Enrichment Industry) [3770]

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Carry out daily accounting and financial functions, such as receivables and payables processing, general ledger maintenance, tax and bank reconciliation, and so on.

Consolidate accounts and ensure compliance with accounting standards and Singapore law.

Coordination of financial matters with Company Auditor and Corporate Secretary. Process and organize invoices to ensure bills are paid and received in a timely manner.

Provide timely and accurate payment processing by processing accounts payable & receivable checks weekly. Input credit and debits to the accounting system in support of the payables work.

Develop and maintain reports and files on asset and liability account balances. Review, reconcile & compile accounts & costing reports.

Experience in Full Set Accounts is a Must.

Ensure timely of GST filing Well-versed in Microsoft Office applications especially Microsoft Excel Upkeep of the Fixed Asset register Assisting with the definition of budget forecasts and updates.

Providing support to the management team through ad-hoc analysis.

Accounts Receivable – Issuing invoices, credit, and debit notes, update of the sales ledger, credit control and collection of outstanding debts.

Accounts Payable - Manage in timely manner vendor payments, issuance of cheques, and payment vouchers.

Undertake ad-hoc assignment

Working hours 8.30am~5.30pm, Monday~Friday, alternate Sat 8.30~12.00pm

Working location: Tuas & Pioneer Sector

Salary Ranges: S$3,500 to S$3,700

Work Location: 4 mins walk from Springleaf MRT

Work Week: 5 days

Working Hours: 9 am to 6 pm

"We are representing our client, who has a noble vision of restoring and empowering women in need by helping them rediscover the true value of womanhood so they can start a new and lead a fulfilling life. The Operations Manager plays a crucial role in providing comprehensive care management, guidance, and supervision to the residents while ensuring the smooth and efficient functioning of the operations."

Areas of responsibilities:

A. Residential Care, Operations & Programme management

1. Oversee daily operations of the centre, including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.
2. Ensure high-quality and smooth operations by reviewing internal policies and procedures, leading changes for improvements, and evaluating the effectiveness of the changes made.
3. Lead and supervise the Residential Care Assistants in-home care management.
4. Oversee the program implementation, including liaising with external partners for collaboration opportunities and working closely with the staff team on program planning.
5. Review program relevance as and when necessary.

B. Case Management

1. Serve as liaison with other agencies, support programs, family members, professionals, and significant others as needed.
2. Conduct intake assessment of referrals.
3. Handle case assignments & review case progress through all program phases for day or residential stay-in clients.
4. Facilitate the implementation of the individual care plan, assess and address motivational and psychosocial issues, and set goals as part of the care plan, not limiting itself to conducting mid-term reviews.
5. Identify and develop additional resources where necessary that could best serve the needs of the residents.

C. Other duties as assigned.

Job Requirements:

1. Diploma in Social Work or any related discipline.
2. Experience working in a residential home setting is advantageous.
3. At least three (3) years of relevant social work experience in case management and operations with young clients ages 18 – 25.
4. Passion for working with youth, young adults, and families from vulnerable backgrounds.
5. Excellent interpersonal and communication skills, both written and verbal.
6. Ability to work independently and as part of a team.
7. Adaptability to change. Be prepared to adapt quickly and evolve to better understand clients' needs and meet new trends.

We are looking for an individual who has experience working in a 3PL service provider as an operations or warehouse manager.

Job Responsibilities

• Manage a team to ensure smooth and efficient running of 3PL warehouse operations;
• Plan and schedule manpower deployment;
• Communicate effectively with customers;
• Ensure smooth and timely logistics order processing;
• Ensure continuous improvements in operational efficiency, identify potential cost savings and opportunities to increase productivity;
• Regularly review the operation throughput, warehouse utilization etc to continuously improve and ensure the systems, facilities and manpower are productive and adequate to handle future growth;
• Cost management, ensure timely and accurate billings are submitted monthly and preparations of annual operation budget;
• Ensure customer requirements / KPIs are met and service failures minimized;
• Plan and manage the P&L for the respective account to ensure on time deliveries;
• Perform regular checks on the operations to ensure compliance to the SOP;
• Conduct regular briefing to the operation on staff discipline, SOP and other organization related policy;
• Inculcate workplace safety and ensure safety guidelines are adhered to;
• Provide coaching, mentorship and development for staff;
• Any other duties or projects as assigned.

Requirements

• Possess at least a Diploma in Logistics or Degree / Supply Chain Management;
• At least 5 years of working experience in 3PL warehousing operations with people management;
• Able to work in fast-paced environment;
• Proficient in Microsoft Office;
• Knowledge in using Warehouse Management Systems is a must;
• Strong leadership, planning and inventory management skills;
• Experience in Pick and Pack and E-Commerce Fulfilment operations a must;
• Excellent, organizational and problem-solving communication skills;
• Willing to “Hands-on” ;
• Working Hours: 0900hrs – 1800hrs (Mon – Fri), 0900hrs – 1300hrs (Sat).

What you will do:

• You will be taking care of events in the fintech space, managing all aspects of meetings and events from pre-planning, determining resource needs, pre-event marketing, and on-site coordination, to post-event follow up.
• You will oversee and direct all aspects of the Club functions to deliver a memorable experience to guests, exceeding their expectations to achieve the highest possible service excellence to current and potential members.
• Manage and track event-based marketing budget, in collaboration with various internal teams.
• Assist with the creative development of event initiatives, from branding, agenda design, content creation, and venue selection to event execution.
• Coordinates and communicates event details both verbally and in writing to the clients and property operations.
• Work to schedule regular events and manage all associated activities including email invites and follow-ups.
• Provide onsite support, both independently and as a team, when needed conduct pre-event briefs, post event reports, including but not limited to attendee surveys, analytics, and lessons learned
• Track, analyse, and optimize attendance, membership development and conversion metrics.

Ideal Candidate:

• Qualifications in Hospitality Management, Marketing, Business, or Communications.
• High energy, fun and creative. Self-starter, inspired by ideas but team-oriented.
• At least 2 years of in-person event management and planning experience, at least some of which has been gained through large, fintech events.
• Leadership, sales & account management and operations delivery. This demands professional maturity, diverse event experience, superb relationship-building skills and compelling team dynamics
• Excellent communication, partnership, collaboration, time and project management skills.
• Strong multitasking skills, flexibility, attention to detail and professional confidence.
• Demonstrated ability to efficiently work on multiple project requests simultaneously in a fast-paced environment.
• Excellent command of written and spoken English and conversational Mandarin.

A Japanese F&B Restaurants Group is currently looking for suitable candidate for below position:

Job Specification for Operations Manager

SALES TARGETS:

· To ensure that revenue targets are set periodically and achieved at all times

· To ensure sales is maximised at all times with great customer service

· To implement cost management and control within the company guidelines

HUMAN RESOURCE:

· To support in local recruitment and selection for efficient restaurant human resources

· This should include but not be limited to: Staff recruitment and selection, training, performance management & disciplinary/dismissal issues as required

· To maintain cohesiveness of the team to maximise positive teamwork efforts

OPERATIONAL:

· To oversee SOP development for service & review (opening, closing etc.)

· To provide timely management updates – Monthly performance, sales & trend analysis and recommendations

· To ensure resource management & maximization – Restaurant costs reduction and maintain within targets

· To ensure that proper security procedures are in place to protect employees, customers and company assets

SERVICE OPERATIONS:

· To ensure consistently high quality of customer service in all areas

· To improve average yield per customer

· To co-ordinate training programme – service quality, menu

· To respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests

· To investigate and resolve complaints concerning food quality and service

EVENTS & PROMOTIONS AND OTHER:

· To engage in branches promotional activities as required

· To assist, advise and manage event operations as and when required

· Any other adhoc duties and responsibilities as assigned

Requirements:

• At least 5 years managerial experience in relevant F&B or hospitality industry
• Managing outlets overall operations, work along with relevant departments such as Finance and Human Resources.
• Proven track record in achieving company sales / KPI as well as operational functions

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 120 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Manager. The incumbent shall drive operational excellence across multiple business units in the School of Electrical and Electronic Engineering.

Key responsibilities include but are not limited to:

Relationship and Manpower Management

• Build an employee-centric workplace culture for all staff

• Manage employee engagement programs and drive culture integration.

• Develop a framework and create interactive job aides to guide employees in the effective solicitation of workplace services

• Analyze and propose procedures/ practices to manage various School manpower processes

• Identify necessary learning and development opportunities and provide administrative support

• Organize skill development programs for the growth of the employees.

Process and Operation Optimization 

• Identify opportunities for improvement, developing and implementing solutions together with School Management and business unit leaders.

• Lead ongoing reviews of business processes and develop optimization strategies.

• Streamline operations within a project process, maximize resource use and improving overall output. 

• Stay up to date on the latest process and IT advancements to automate and modernize systems.

Records Data Management

• Work closely with the relevant offices to oversee and manage data protection compliance in the School.

• Acquire data from primary and secondary sources and maintain a sustainable record management system.

• Curate data and provide periodic statistics reports according to University and School’s needs.

• Any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• At least a Bachelor qualification with at least 8 years of relevant experience in a tertiary institution.

• Past experiences/ IT skillset to automate and modernize systems will be preferred.

• Excellent written and verbal communication skills.

• Excellent project, time management and problem-solving skills.

• Demonstrated experience in data collection and analytics.

• Demonstrated ability to build and maintain effective interpersonal relationships at all levels.

• Proven working experience in project management and ability to work under tight deadlines.

The level of appointment offered will be commensurate with your experience. We regret that only shortlisted candidates will be notified.

We are an established leading paediatric therapy centre for children located in Orchard Road. We provide early intervention for children with special needs and children with developmental delays.

At Dynamics, we are focused on providing the best service for our customers. We are looking for people who care deeply about our customers. You are positive, motivated and want to work in a fast-paced energetic team.

Job Responsibilities

• Ensure smooth management and operation aspects of all the Centres.
• Manage a team of customer service executives/ office cleaners.
• Manage staff performance.
• Perform front line duties as required.
• Training of CREs service excellence or any admin training.
• Ensure prompt response to enquiries / or resolution to customer complaints (via phone / email / SMS / WhatsApp’s)
• Proactively build, maintain, and enhance relationships with clients and parents.
• Handle & resolve requests / grievances and complaints.
• Ensure standards and procedures are followed and maintained.
• Liaise with third party vendor on related matters.
• Participate in audit matters as required by government agencies.
• Perform supporting duties as assigned by management.

The ideal candidate would be:

• Degree holders in any discipline.
• 5 days week - Able to work from Tuesday to Friday 9am to 7pm. Saturday 9am to 6pm.
• Relevant experience in managing a team and/or customer service environment.
• Proficiency in MS Office and strong office administration skills.
• A fast leaner with a can-do attitude who can make independent judgement in challenging situations.
• A good team player with excellent verbal and written communications skills.
• Excellent organizational, interpersonal and conflict resolution skills.
• Strong analytical and problem-solving skills.

Interested parties, please send your RESUME to [email protected] with current & expected salary & date availability.

We regret only shortlisted applicants will be notified.

Requisition ID: R000053979
Job Location: Singapore - Jurong Terminal

To submit application, please click below posting link or copy and paste to a new browser: https://chevron.wd5.myworkdayjobs.com/jobs/job/Singapore-Central-Singapore-Singapore/Fuel-Operations-Manager_R000053979-1

Responsibilities for this position may include but are not limited to:

Drive Operational Excellence

• Provide visible leadership to drive OEMS for Marine Fuel Terminal Operations including Tank Truck Loading Rack (fleet operations). Responsible for overall maintenance & CAPEX/COPEX implementation in Fuel Terminal, Lubricants & Lubricant Additive Blending Plant (VII).
• Execute OE Processes such as Safe Work Practices (SWP), Management of Change (MOC), Compliance Assurance (CA), Process Safety Management (PSM) and Contractor HES Management (COEM) as designed. Lead Loss and Near Loss investigations, conduct workforce engagement and terminal assessments.
• Manage the terminals over-all plan in terms of deliverables, resourcing and metrics.
• Accountable for direction of terminal personnel, maintenance and contractors which includes but not limited to performance evaluation, work execution, competency development, recognition and consequence management.
• Instill Operational Discipline & Performance Management

Compliance to Company Policies, Procedures, Standards and Execute Strategy:

• Ensure compliance to all legal, regulatory, corporate and regional standards/tools for Marine Operations, TTLR and Maintenance/Engineering.
• Supervises and coordinates day-to-day operational activities at proprietary terminal including product receipts, transfers, marine receiving and loading, loading rack operations, product deliveries, product exchanges, tank field operations, quality control, routine maintenance (Total Plant Maintenance or TPM), OE/HES, stock control and reconciliation consistent with clean, safe, reliable, efficient and environmentally sound operations.
• Oversee compliance to internal controls, reporting and documentation.

Business Partner Alignment and Cross-Functional Collaboration:

• Coordinates with the various internal stakeholders (PSAT, Retail/C&I/ECOPE) and business partners to ensure cross-functional terminal tactical alignment and agreed service level agreements are met in an incident-free, cost-effective manner.
• Interface with local government and regulatory agencies for permit requirements, local inspections and assessments and represent Chevron in the area where we operate. When applicable, also works with labor unions for worker issues. Work with the community leaders where the terminal is located to support the various Corporate Social Responsibility (CSR) projects of Chevron.
• Works with Joint Venture/Joint Operation partners to ensure compliance to operating agreements.

Strategic Resource Planning and Optimization:

• Drive safe implementation of strategic business projects/initiatives (CAPEX/COPEX/Lean Sigma/Solomon/OE processes) for Marine Operations and Maintenance.
• Overall responsible for delivering the terminal KPIs, financial performance and cost management control and ensure the safety, maximum efficiency and optimal utilization of assets employed.
• Overall responsible for work simplification, cost reduction and cost control systems. Responsible to improve methods, work process and procedures, as well as meet company policy requirements.
• Overall responsible for the day-to-day implementation of service level agreement with the Total Plant Maintenance (TPM) contractor. Perform monthly performance review and monitor TPM KPIs against targets.

Organizational Capability:

• Responsible on all people related matters (employees and contractors) at facility overseen including performance reviews, training, and development. Support and consult with Operations Manager in the deployment of key development processes and tools. Coach and mentor terminal/maintenance workforce, as appropriate. Perform other human resource-related activities including but not limited to hiring and selection of new terminal/maintenance employees.

Administrative Functions & Others:

• Provides oversight of all TOCA items, including capex and Opex expenditures, asset disposals, HR management, Procurement of Goods and Services.
• Provides support on other projects/initiatives from Operations Manager.

Required Qualifications

• Bachelor’s degree in Engineering or equivalent.
• Preferred to have at least 5 years of managerial or supervisory experience.
• At least 12 years of working experience, preferred to have experience in oil & gas or petrol-chemical industry.
• Committed to work in challenging and demanding environment.

[What you will be working on]

You will work closely with colleagues in EDB (e.g. Industry Groups, Industry Manpower  Division) and officers from other government agencies. Your responsibilities include but are not limited to the following:

• Understanding the energy supply chain and potential disruptions. 

• Developing the energy supply and distribution operational plans and pandemic preparedness plans. 

• Liaising with other government agencies and key industry partners to improve the energy supply chain resilience. 

• Supporting the management of additional resources appointed by EDB to audit and inspect EDB managed worksites. 

In addition, you will be involved in other Energy & Chemical (E&C) Industry Development work. You will work closely with internal teams in EDB, other government agencies, trade associations and companies. Your responsibilities include but are not limited to the following:

• Drive the industry development programs to ensure Singapore remains competitive for the E&C sector.

• Support in land master planning.

To meet the challenges of the role, you will have to:

• Stay informed about global and regional developments impacting energy supply and pandemic-related policies that companies are required to comply with.

• Understand the operations of inter-agency taskforces, establishing connections with key contacts across agencies for energy security and pandemic related issues. 

• Possess knowledge of how E&C industries work. 

• Be well-versed in the roles of various government agencies, trade associations and companies involved in energy supply, pandemic-related and E&C issues.

• Demonstrate adaptability to address to diverse work requirements, often with short timeframes, and effectively communicate instructions or changes to officers and/or counterparts in agencies. 

• Be able to be rostered to work during weekends during emergencies. 

[What we are looking for] 

• At least 1-3 years of relevant experience in coordinating large-scale projects across multiple stakeholders, including government agencies

• Supply Chain Management experience is preferred

• Excellent interpersonal and communication skills, both written and spoken 

• Strong organisational and data management skills

• Self-motivated and positive attitude, excellent work ethic and a team player 

• Singaporean

Applicants may expect to receive an application outcome within 8 weeks of application date.
 

In the course of our expansion, our company is looking for an excellent Park Operations Manager to join us on our new set up. With divest food concepts and settings, we are looking for an operational leader to lead our new Business Unit set up.

Currently we are constructing the largest outdoor F&B container park locally. Spanning an area of 38000 sqf, we aspire to create a space that goes beyond just the food, with community spaces, immersive art & entertainment experiences with a festival vibe.

The candidate we are searching for should possess rich F&B ground operations experience and acute business acumen, and will work closely with the Director on all the park’s operations matter.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Expected Job Responsibilities

• Oversee the container park’s day to day operations
• Achieve BU’s KPI and company objectives
• Recruitment, assessment and training of operations team
• Design operations framework
• Monitor and enforce SOP and service benchmarks
• Ensure high quality of customer service consistently
• Maintain BU’s desired image and positioning
• Lead and guide the set up team
• Manage F&B partners
• Work with the Marketing Department and assist with tactical executions
• Work with Business Department in achieving quarterly KPI

Requirements:

• At least a Diploma in any discipline
• Fluent in English and possess good interpersonal and communication skills
• Experienced in designing and implementing GTO system
• Minimum 3 years big scale operations experiences
• Possess up to date industry trends
• Good analytical skill and with numbers
• Good work ethics, positive attitude and pleasant personality
• Good leadership skills and a team player

Welfare:

• Cell phone reimbursement
• Medical and dental allowance
• Employee discount
• Free parking
• Gym membership
• Parental leave
• Professional development

• Japanese MNC / Hardware Components
• 5.25 working days (Rotational weekend (once/ twice a month))
• Friendly Working Environment
• Attractive Salary Package (Allowance + AWS + VB)

Responsibilities:

• Plan and coordinate resources for daily inbound / outbound warehouse operation so as to ensure efficient and timely operation of the distribution
• Contribute to the development and modification of warehousing policies and procedures to ensure proper internal control and handling
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse operation process/workflow so as to optimize efficiency
• Implement and monitor safety procedures in warehouse operations, ensuring team members comply with daily work duties
• Demonstrate strong leadership skills, motivating and organizing the teams members to meet or exceed productivity targets
• Prepare daily/weekly/monthly reports to Management
• Involved in the hiring, training and development of Warehouse personnel

Requirements:

• Diploma or Degree in Logistics/Supply Chain Management or other equivalent field of studies
• At least 2 years supervisory experience
• Willing to do hands on operations and customer service oriented
• Strong analytical ability and sensitive to numbers figures and time.
• Proficient in MS Office (Excel, Power Point) for data analysis and reporting purposes
• Experience in warehouse / logistics/ Japanese manufacturing will be an advantage
• Need to be independent (minimal mentoring available)
• Well verse in management reporting and good in excel
• Good exposure to provide ideas for continuous improvement works
• Will need to involve in improvement projects

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Claim Specialist & Assistant Operations Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $5,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
• Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Good communicator with fluency in English
• Minimum 2 years of relevant experience
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

K2 Cleaning Pte Ltd is a specialize company that providing Centralise Dishwashing Service for Foodcourt/Coffeeshop Operator and individual stallholder.

K2 Cleaning collected crockery from Foodcourt/Coffeeshop operator and stallholder back to our premises to wash.

Job Description

• Responsible in daily cleaning operation and ensure the crockery are wash in time to return to customers.
• Plan & Schedule of route for driver to deliver the crockery back to the customers in time
• Responsible the crockery are putting in correct Tubs for driver to delivery to customers.
• Handling of customers complain
• Take up all ad duties assign to you

Job Requirement

• Able to work in fast pace environment and team work.
• Able to work rotate shift.
• Able to standby 24/7
• Able to work on Weekend & Public holiday

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781