• Manage daily admin and kitchen operations together with the team to reach daily goals
• Prepare daily and monthly reports to be sent to the office (invoice, petty cash, monthly attendance, Payroll reporting etc.)
• Work together with the Kitchen Supervisor in daily and monthly stock maintenance, ordering and inventory.
• Assist District Managers in preparing the monthly and yearly Food and Beverage division budget.
• Establish and maintain effective working relationships within the team and the company.
• Conduct and schedule trainings for new staffs.
• Conduct briefings and performance appraisals to gauge staffs’ knowledge and guide them towards their career path.
• Motivate the team in achieving daily/weekly/monthly targets.
• Act as a supporting & rotating role to perform duties of the Artist, and Prep as needed.

Requirements:

• Has excellent conversational skills and knowledge in the English language.
• Has a sense of leadership and ownership.
• Has pleasing personality and with sense of urgency and responsibility.
• Has at least 2 years of managerial experience in the F&B industry is advantegous.

Job Description:

• Acts as a Subject Matter Expert (SME) for the planning, implementation, management, monitoring, and upgrading of security measures and systems for the protection of the organization's data, systems, and networks
• Is the technical expert for complex projects and partner with others to successfully drive them to completion. Identifies internal and or external challenges, vendor and/or regulatory issues; recommending process, product or service improvements to address
• Provides technical leadership, mentorship, and guidance to junior levels of the Cybersecurity organization.
• Act as a highly competent contributor for the planning, implementation, management, monitoring, and upgrading of security measures and systems for the protection of the organization's data, systems, and networks.
• Stay up to date on emerging security and technology trends; assess and communicate their feasibility to leadership.
• Act as a technical resource for routine or low-risk projects and partner with others to successfully drive them to completion.
• Develop technical documentation, graphs, and flowcharts to effectively communicate complex information with guidance from Senior or Principal level engineers.
• Identify internal or external challenges, vendor and/or regulatory issues; recommend process, product or service improvements to address.
• Provide troubleshooting for known security and network problems.
• Respond to all security events as required.
• Participate actively in the change management process, providing technical representation for the organization.
• Daily administrative tasks, reporting, and communication with the relevant departments in the organization.
• Communicate technical concepts, anticipate potential objections, and persuade peers and working groups to adopt an appropriate point of view.
• Provides technical mentorship and guidance to Associate-level positions of the organization.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Job Requirements

• Recognised University degree or equivalent.
• Minimum 5 years relevant experience, security systems and acute healthcare setting in an executive or managerial role.
• Familiar with setting up and managing full suite of security systems, including technical planning, budgeting, installation, testing, troubleshooting, programming applications and systems setup.
• Familiar with cybersecurity requirements, processes and workflows. Ability to work with multiple stakeholders to meet these requirements and ensure systems readiness and effectiveness are maintained.
• Strong interpersonal skills with eye for detail and high level of initiative.
• Strong leadership skills, excellent communication, and negotiation skills.
• Able to work under stress, make assessment and sound judgement calls with incomplete information.
• Ability to navigate through different interest groups, administrative processes, time, and resource limitations to reach win-win situation.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Assistant Manager (Accounting & Finance/SAP)

Responsibilities

• Manage financial analysis, Budgeting and forecasting activities
• Develop financial models to analyze and project the company's financial performance.
• Conduct in-depth financial analysis to support strategic initiatives and business decisions.
• Provide insights and recommendations on opportunities for revenue growth, cost optimization, and profitability enhancement.
• Collaborate on annual business planning and growth strategies with department heads to gather budget inputs and ensure alignment with strategic goals.
• Monitor and analyse key metrics to provide insights and recommendations for improving
• financial performance
• Monitor the performance of investments and evaluate project proposals for return on
• Investment.
• Analyse trends to reduce financial risks associated with making investment or spending decisions.
• Fostering a culture of collaboration, accountability, and continuous improvement and implement best practices and innovative tools to improve data analysis and reporting capabilities.
• Analyse and explain variances between actual and budgeted figures.
• Offer timely financial insights and recommendations to support key decisions.

Requirements

• Bachelor degree in Accounting & Finance or relevant qualification with 4 years of relevant experience.
• Strong financial analysis and communication skills.
• Proficient in the use of MS Office and SAP.

Interested applicants please submit your resume to [email protected]

Assistant Production Manager

Report to: Project Manager

Min Qualifications / Experience:

Diploma/Degree holder in Mechanical Engineering with 5 years of relevant experience

Job Skills Required:

Possess broad and deep knowledge of production and project management, problem solving, interpersonal & leadership skills

Responsible for/authorised to:

a) Responsible for daily operations of project, workshop and store functions.

b) Overall planning of production resources to ensure maximum utilization of manpower, facilities and materials.

c) Monitor, plan and expedite all fabrication works to meet delivery schedule.

d) Plan and review the upgrade of machinery equipment to achieve higher productivity and efficiency.

e) Plan and maximize the working area in the workshop and open yard for fabrication work.

f) Problem solving in fabrication, maintenance and projects issues.

g) Provide guidance and assistance, where necessary to project engineers in the management of projects.

h) Participate in the evaluation of contractors and suppliers short-listed by Procurement.

i) Participate in technical and commercial discussion with client, inspectors, contractors and internal departments.

j) Ensure a clean and safe working environment and maintain discipline in the in the production workforce including contractors.

k) Any adhoc projects assigned by General Manager

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Digital Marketing Assistant Manager, in hopes of developing the current high performing Digital Marketing team. They are located in the North area – easily accessible.

Duties of Digital Marketing Assistant Manager:

• Drive the company's digital growth within the marketing strategy, ensuring alignment.
• Develop and execute the performance marketing strategy and SOPs.
• Execute digital campaigns across search engines, social media, and programmatic advertising.
• Analyze campaign performance and report on goals from impressions to sales.
• Collaborate with agencies to optimize campaigns based on trends and insights.
• Conduct A/B and conversion testing.
• Optimize the digital user journey and experience in collaboration with internal teams.
• Lead digital marketing efforts, sharing expertise with the team.
• Assess the customer experience across all digital touchpoints.
• Work with internal teams, agencies, and vendors.
• Stay abreast of and advise on emerging technologies.

Requirements:

• Diploma holder with 5 years of digital marketing experience
• Able to communicate in both English and Chinese to communicate with Chinese counterpart
• Experience in using Social Media Platform like Xiao Hong Shu, Dou Yin, wechat and etc
• Good presentation and interpersonal skills
• Familiar with SEO, SEM and Google Search Engine

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

• To prepare cashflow forecasting reports, financial reports for HQ in Japan, and regulatory submissions.
• To oversee & manage all accounts functions.
• Manage external accounting service provider, which undertakes the functions of bookkeeping, GST, and annual tax returns.
• To manage all AR accounts receivable functions
• To manage all AP functions, including sales commission system.
• To reconcile and manage bank accounts in different currencies daily.
• To manage bank applications such as Letter of Credit and Performance Bond.
• 10 years of experience in Accounts preferable.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• To prepare cashflow forecasting reports, financial reports for HQ in Japan, and regulatory submissions.
• To oversee & manage all accounts functions.
• Manage external accounting service provider, which undertakes the functions of bookkeeping, GST, and annual tax returns.
• To manage all AR accounts receivable functions
• To manage all AP functions, including sales commission system.
• To reconcile and manage bank accounts in different currencies daily.
• To manage bank applications such as Letter of Credit and Performance Bond.
• 10 years of experience in Accounts preferable.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Manage daily admin and kitchen operations together with the team to reach daily goals
• Prepare daily and monthly reports to be sent to the office (invoice, petty cash, monthly attendance, Payroll reporting etc.)
• Work together with the Kitchen Supervisor in daily and monthly stock maintenance, ordering and inventory.
• Assist District Managers in preparing the monthly and yearly Food and Beverage division budget.
• Establish and maintain effective working relationships within the team and the company.
• Conduct and schedule trainings for new staffs.
• Conduct briefings and performance appraisals to gauge staffs’ knowledge and guide them towards their career path.
• Motivate the team in achieving daily/weekly/monthly targets.
• Act as a supporting & rotating role to perform duties of the Artist, and Prep as needed.

Requirements:

• Has excellent conversational skills and knowledge in the English language.
• Has a sense of leadership and ownership.
• Has pleasing personality and with sense of urgency and responsibility.
• Has at least 2 years of managerial experience in the F&B industry is advantegous.

Job Description

• Procurement and purchasing of building system and equipment
• Support Property Management on paperwork and monthly reports
• Support in all tender exercises
• Source of Service Providers for approved vendors list
• Process purchase requisitions and purchase orders in Yardi system
• Comply with government procurement procedures for calling tenders/ quotations and recommending awards of contracts to the tender board
• Coordinate regular management reports on the progress of these projects
• Any other work as assigned

ASSISTANT QA/QC MANAGER

Report to: QA/QC Manager

Min Qualifications / Experience:

Degree in Mechanical Engineering holder with 7-10 years of relevant experience

Job Skills Required:

AWS, ASME AS, PD5500

Responsible for/authorised to:

a) Responsible for efficient management of QA/QC department.

b) Supervision of a small team of QC inspector, engineer and admin assistant.

c) Assign QC Inspector to each project.

d) Ensure timely submission of QC documents including MDR.

e) Involvement in operation matter such as problem solving etc.

f) Training of QA/QC personnel.

g) Process development in welding technology.

h) Ensure QC manual is updated with the codes.

i) Monitor and control the implementation of QA system by the relevant departments.

j) Conduct internal audit on QA system annually and follow up on rectifications required by department concerned.

k) Ensure proper control, issue and implementation of QA manual.

l) Update and revision of QA manual where necessary.

m) Responsible for renewal of ASME certification.

n) Responsible for renewal of OHSAS 18000 and ISO 14000 certification.

o) Any adhoc assignment assigned by General Manager.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The perfect candidate is a dedicated team player who is enthusiastic about the travel and education sectors, and will be instrumental in ensuring the smooth operation of tours. If you are seeking growth and eager to challenge yourself in the expanding travel industry post-pandemic, this opportunity is ideal for you!

Job Responsibilities

• Coordinate pre and post tour work, which include planning of tours, tour logistics, risk management and collection of customer feedback
• Involve in direct tour operations such as being facilitator, host, tech and admin in both physical and virtual tours;
• Assist in ground management by providing support to tour guides and operational staff;
• Represent the company and interact with clients in a professional and presentable manner;
• Assist in product development and development-based projects;
• Monitor, track and report on feedback and online reviews (e.g. Google My Business, TripAdvisor, Facebook);
• Assist in customer service (i.e. handling of tour enquiries and bookings) and lead generation when required; and
• Perform other ad-hoc and admin duties as assigned

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Working experience in tourism-related industry is a plus
• Excellent communication skills and computer literacy
• Great coordination skills and attention to detail
• Personable and fluent in English

Job Description

Join our rapidly expanding team. We are looking for an experienced Transfer Pricing Assistant Manager to join our team in Singapore.

The Assistant Manager will support the team in delivering high quality compliance services to our diverse portfolio of corporate clients.

Duties and Responsibilities

• Manage client portfolio in the area of transfer pricing.
• Work with the Director (Transfer Pricing) based out of the Singapore Office of InCorp Global Pte Ltd. on the delivery of transfer pricing projects for Singapore, Philippines and Malaysia clients.
• Support the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective transfer pricing approaches accordingly.
• Support the team and adopt the firm’s overall process for the preparation of transfer pricing policy, compliance documentation and planning reports.
• Build strong external and internal relations with clients, networks, teams and across other service lines.
• Identifying new opportunities for transfer pricing services within existing clients or potential clients.

Requirements

• Degree in Accountancy and/or equivalent professional qualification.
• A minimum of 4 years of core transfer pricing experience.
• Conducting thorough research on transfer pricing issues, industry trends, and regulatory changes.
• Preparing well-structured reports that convey findings and recommendations clearly.
• Ability to analyze complex financial data, intercompany transactions, and economic factors to determine appropriate transfer pricing methods.
• Strong numerical skills for evaluating profit margins, pricing structures, and comparable transactions.
• Possess strong communication skills to service clients and work as a team.
• An SCTP accreditation would be an added advantage.

• Drive financial strategy for a dynamic and growing industry
• Work with a diverse and talented team across a global network

About Our Client

Our client is a leading global port group headquartered in Singapore and a trusted partner to businesses worldwide, collaborating with them to find solutions that drive growth. The global network of ports enables efficient and reliable connectivity for international trade, supporting the movement of goods and commodities.

Job Description

• Analyze financial data to produce accurate and timely monthly, forecast, and budget reports
• Collaborate closely with regional teams to grasp business dynamics and identify key variances
• Developing and executing financial strategies that align with corporate goals
• Engage in project feasibility studies, recommend strategic action plans, and contribute to ongoing enhancements

The Successful Applicant

• Degree in Accounting, Finance, or a related field
• 3 years of experience in financial planning and analysis
• Strong understanding of financial analysis and accounting principles
• Thrives in a collaborative environment and enjoys building strong relationships
• Demonstrate excellent analytic and problem-solving skills
• Self-starter with good work ethics and a passion for continuous learning

What's on Offer

This position offers a chance to collaborate with business leaders across the organization to analyze financial data, support management reports and develop financial plans to drive strategic business growth.

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-062024-6451243

Phone number

+65 6643 9735

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Reporting: Report directly to the Regional Project Manager.
• Project Coordination: Collaborate closely with operation teams and contractors to ensure the timely delivery of projects with excellent quality. Coordinate layout plans, M&E plans, and visuals; review and manage project schedules.
• Quality Assurance: Ensure all PM checklist items are completed for each store. Manage and rectify defects in newly completed works.
• Design Compliance: Ensure contractors follow design guidelines for drawing development. Organize design guideline briefing session for all new contractors
• Deadline Management: Work under tight deadlines to meet specific project timelines.
• Task Execution: Complete any tasks assigned by the Project Manager efficiently and promptly.
• Financial Oversight: Verify claims and payments for contractors, ensuring accuracy and adherence to budget.
• Liaison Role: Act as the primary liaison between the company and contractors/vendors to resolve project and facilities-related issues, including payments.
• Vendor Management: Assist in managing vendors to ensure quality service, competitive pricing, and timely delivery.
• Store Openings: Ensure that new and future store fittings and franchise items are properly organized and prepared for openings.
• Ad-hoc Duties: Perform any additional tasks as assigned by the Regional Project Manager.

Requirements

• Bachelor's Degree in project management, architecture or related field
• Minimally 5 years’ experience in project management / Architecture / Interior Design field
• Experience with project management software
• Strong written and verbal communication in English
• Able to plan and organize, enjoys coordinating and doing liaison work
• Ability to work well in a team environment
• Ability to work effectively under pressure
• Strong analytical and problem-solving skills
• Excellent multitasking skills, being able to manage multiple projects at the same time

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• Oversee the purchasing of all goods and services.
• Develop, maintain and oversee procurement policies and workflows, ensuring compliance with business and legal standards.
• Implement best practices in procurement and vendor management to support operational objectives.
• Monitoring and evaluating the performance and quality of suppliers and vendors.
• Collaborate with key business stakeholders to lead contract negotiations, and develop negotiation approaches, fallback positions, and acceptable terms and conditions.
• Improve procurement performance in terms of cost savings, supplier sustainability and sourcing process.
• Manage all EOI/RFQ/RFP and tenders processes for all business services based on operation plans.
• Identifying and resolving any issues or problems related to procurement.
• Preparing of procurement reports and documents.
• Managing and overseeing the procurement team and their activities.
• Applicant with material management operations, such as inventory control, warehousing, logistic and transportation will be added advantage.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• Lead the process and mechanical team for process plant EPC project, including design, engineering, supporting procurement & installation, and testing & commissioning works. Foster close collaboration with other engineering disciplines to ensure the successful delivery of engineering work.
• Review tender specifications and meticulously evaluate vendor proposals for process mechanical equipment, propose suitable equipment brands for tender submission and procurement, prepare cost estimations for process mechanical work during the tender stage.
• Provide support during the procurement, contract negotiation, and progress claim processes throughout project execution. Play a leading role in testing and commissioning activities, ensuring the seamless transition to operational status.
• Plan and manage the process mechanical work schedule, and keep the Management Team informed of project progress, emerging issues, and resource requirements.
• Delivertechnical presentations to clients and consultants, responding to their inquiries and comments in a professional manner.
• Manage the process mechanical suppliers and subcontractors according to establish schedule and quality requirement.

Requirements

• Minimum bachelor degree in Chemical/Environmental/Mechanical Engineering or Equivalent.
• Minimum 8 years’ proven experience in process/mechanical design of process plant (incineration plant, water/wastewater plant, etc.), at least 2 years’ experience in leadership or team lead role. Experience in the Flue Gas Desulphurization (FGD) wastewater treatment system is an advantage.
• In-depth knowledge of relevant industry standards and Singapore codes of practice.
• Exceptional problem-solving and troubleshooting skills, with a track record of resolving complex technical issues.
• Proficiency in using commonly used software applications such as MS Office.
• Familiarity with Naviswork and Bentley View Software for P&ID is considered an added advantage.
• Strong leadership abilities, including the capability to lead a team effectively.
• Excellent interpersonal and communication skills to facilitate technical discussions and collaborate effectively with individuals at all levels within the organization.

Summary :

• Monday - Friday, 830am-6pm
• Company with great career growth

Job Scope :

• Achieve the company's total sales target.
• Recruit new beauty salon outlets and increase sales.
• Meet targeted sales and new salon goals.
• Organize and implement marketing strategies and sales promotions, including product launches.
• Develop and train new beauty outlet owners through seminars, training, visits, and counseling sessions.
• Ensure overall growth and success of company sales initiatives.

Job Requirement:

• Candidates with related experiences are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

MISSION AND RESPONSIBILITIES:

The Retail Assistant Manager at Guerlain supports the Area Manager in overseeing daily store operations, enhancing customer satisfaction, meeting sales and profitability goals, and managing the team effectively. This role ensures that all retail activities are aligned with the company's standards and policies.

Key Responsibilities:

1. Operational Management:

• Oversee daily store operations to ensure smooth functioning.
• Address operational issues and provide solutions to ensure compliance with company policies.
• Conduct regular store visits to monitor compliance with SOPs and provide operational support.
• Coordinate with the Area Manager to resolve IT issues and ensure efficient store operations.

2. Sales and Performance:

• Assist in generating weekly and monthly sales reports.
• Assist the Area Manager to tabulate and check the accuracy of all commission and incentives.
• Analyze sales data and provide insights to improve store performance.
• Support the Area Manager in driving sales targets and KPIs.

3. Promotions and Events:

• Coordinate with departmental stores for promotions and events.
• Assist in planning and executing pre- and post-activation events.
• Perform post-event analysis to evaluate effectiveness and provide insights for future improvements.
• Ensure timely creation and distribution of promotional vouchers.

4. Product New Launches:

• Ensure all stores receive testers for new product launches.
• Monitor stock movement and performance of new products.
• Provide feedback to the Area Manager on new product performance and stock levels.

5. Staff Management:

• Assist in the onboarding process for new hires, ensuring smooth integration.
• Provide ongoing training and support to store staff.
• Coordinate with HR and the IT department to manage new hire accounts and codes.
• Conduct team-building sessions and support staff development initiatives.

6. Inventory and Stock Management:

• Support the BTQ team during stock counts to maintain accurate inventory records.
• Manage the procurement and tracking of non-sellable items.
• Ensure timely raising of Purchase Orders (POs) and manage budgets.

7. Customer Experience:

• Ensure high levels of customer satisfaction through excellent service.
• Address and resolve customer complaints effectively.
• Implement and monitor customer service standards.

8. POSM and Marketing Coordination:

• Manage Point of Sale Materials (POSM) requisition and distribution.
• Coordinate with the Marketing team for store and out-of-store activations.
• Participate in store activations, including weekends or after office hours if required.

9. Administrative Duties:

• Support the Area Manager in administrative tasks and reporting.
• Assist in organizing yearly kick-offs and sales cycles.
• Ensure all trackers (e.g., OT, Expenses) are updated and provide insights.

10. Presentations and Analytical Support:

• Assist in organizing yearly kick-offs and sales cycles.
• Prepare and deliver presentations for internal and external stakeholders.
• Utilize strong Excel skills to analyze data and generate reports.
• Forecast GWP (Gift With Purchase) and sampling needs for activation purposes.
• Provide analytical support for strategic planning and decision-making.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

JOB DESCRIPTION

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS

• A degree in business management.
• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

• Assist in the day-to-day management and planning to drive the growth of Mass Market cards business and overall market share.
• Plan and oversee team's execution of marketing activities and campaigns to meet business objectives (includes card billings and portfolio activities to drive market growth, and overall product profitability).
• Review fulfilment of loyalty programmes and campaigns where necessary, e.g. validate accuracy of records within the report, review files for crediting, etc.
• Work closely with strategic partners to plan and lead marketing campaigns and activities to drive card usage and incremental sales.
• Develop and manage product value proposition to grow market share and enhance card profitability.
• Plan & lead marketing campaigns and customer communications to achieve acquisition and card usage targets.
• Timely tracking and analysis of marketing campaigns to ensure results are on track and identify areas to improve marketing efficiencies.
• Manage administrative and operational issues including system and customer feedback.
• Work with technical teams to perform testing and implement systems enhancements.
• Work with different business units, internal stakeholders, and external vendors to manage and implement key initiatives.
• Provide guidance and review team members' work

Interested candidates, kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Reporting to the Restaurant Manager, you will be working with the Front of House Team to ensure your team provides an efficient, effective and consistent service to all our customers and clients in our fast paced busy restaurants/cafes! You’ll have the opportunity to assist all your team team members in their duties & support the efficient running of your unit.

The great things you will be expected to do:

• Manage daily operations including cleanliness, organization and staffing
• Manage guest relations and guest recovery
• Provide exceptional guest service, and setting the standard for all staff
• Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
• Make hiring and disciplinary recommendations to Management
• Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
• Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
• Contribute to management staff meetings
• Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management

Key skills & qualifications

EDUCATION & QUALIFICATION

• Diploma/degree in Hospitality or related field

WORK EXPERIENCE

• Strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels
• Ability to work in a high stress, faced-paced environment
• High personal integrity, professionalism and maturity
• Must have excellent communication, organizational and people management / training skills and be very customer service oriented
• Food and Services industry preferred but not essential

COMPETENCIES

• Computer literacy with advance abilities in spreadsheets and presentation software tools (Microsoft excel and powerpoint; or Google Sheets and Slides)
• Presentation skills (all levels including senior management)

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented