Total 76,712 Full-time project manager job vacancies in Singapore

Summary

We are looking for a dedicated Accounting and Administration Executive to manage our small office and support our operational needs, located at Bedok, Singapore.

Responsibilities

- Maintain accurate financial records and ensure compliance with local regulations.

- Prepare and process invoices, expense reports, and payroll.

- Enter customer invoices and statements into the accounting system.

- Perform monthly reconciliations of bank accounts and financial statements.

- Assist in budgeting and forecasting processes.

- Prepare financial reports for management and stakeholders.

- Handle accounts receivable (AR) collections and follow up on outstanding payments.

- Provide assistance and resolve issues related to billing and payments.

- Oversee day-to-day office operations, ensuring a productive work environment.

- Manage office supplies inventory and procurement.

- Coordinate scheduling and logistics for meetings and events.

- Handle correspondence, including emails and phone calls.

- Support HR functions, including recruitment processes and employee onboarding.

- Collaborate with team members to ensure smooth communication and workflow.

- Provide administrative support to management and staff as needed.

- Assist in the implementation of office policies and procedures.

Qualifications

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

- Minimum 3 years of experience in accounting and administrative roles, preferably in a small office environment.

- Proficiency in accounting software and Microsoft Office Suite.

- Strong organizational skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

What Our Client Can Offer

- A dynamic work environment with a focus on sustainability.

- Opportunities for professional growth and development.

- A supportive team culture within a small office setting.

Interested Candidate, please send resume to [email protected]

We regret only shortlisted candidate will be contacted. Thank you.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotelsAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

Position Requirements:

- Minimum 5 years of relevant experience in the digital marketing field, of which, minimum 2 years of experience in a hotel

- Education in digital and social marketing strategies, marketing communications, advertising, and selling with a combination of proven activities.

- Recognizing current trends, marketplace attitudes and company intelligence.

- Photography, graphic design, videography and editing skills.

- Basicdesktop publishing skills including inDesign, photoshop or equivalent.

- Excellent command over written and spoken English.

- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional

- Degree in Marketing, Hospitality/Tourism/Hotel Management or equivalent.

Required Skills: digital media, social media, tripadvisor, instagram, facebook, mailchimp,

photography, graphic design, luxury, travel, curiosity, Initiative, can-do attitude, intelligent,

perfect grammar, energy, well-groomed, pride

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years experience in similar position in a nursing home / geriatric ward
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected] or contact us at +65 6721 9231.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

We are seeking a dynamic and results-driven Sponsorship and Advertising Sales Manager to lead our advertising sales efforts, with a primary focus on TV ad sales and sponsorship opportunities. The ideal candidate will be responsible for building strong client relationships, driving revenue growth, and leveraging current media trends to monetize opportunities across our TV channels. This role also includes event conceptualization and securing sponsorship sales.

Key Responsibilities:

• Develop and execute sales strategies to drive revenue growth, focusing on TV ad sales and sponsorships.
• Build and maintain strong relationships with clients, media agencies, and partners.
• Lead pitches and develop high-quality proposals that tell compelling stories and drive ad sales.
• Conceptualize events that resonate with audiences, secure sponsorships, and generate additional revenue.
• Manage a sales pipeline, ensuring accurate and timely forecasts while maximizing individual sales performance.
• Stay current on media trends and industry changes, ensuring the company remains competitive in monetizing opportunities.
• Collaborate closely with the marketing team to align strategies and optimize revenues.

Requirements:

• Minimum 4-5 years of experience in ad sales (TV, Radio, Print), with experience in the local market and a strong hunter mindset.
• Have an understanding of the local media & entertainment landscape and stay current with changes in the industry, competition etc.
• Strong negotiation skills and the ability to capitalize on current media trends.
• Proven ability to thrive in a fast-paced environment and meet revenue targets.
• Strong connections with local advertisers and media agencies.
• Willing to travel within the APAC region.

Our Client:

Our client is a well-known Fintech company, headquartered in Japan. They are seeking a motivated individual to join their Singapore team as an Accounting & Finance Manager. Proficiency in Japanese language is preferred to smoothly and effectively communicate with Japanese Native Stakeholders and Customers.

The Responsibilities:

• Accounting and Financial management for Singapore and Japan group companies, including supporting of Accounting operations for new businesses
• Prepare monthly, yearly financial statements
• Support the annual budgeting process and forecasting activities
• Manage daily cash flow and processing of payments and deposits
• Liaise with tax agent for the filing of annual tax returns and addressing any tax-related issues
• Prepare quarterly reports for GST reporting
• Liaise with auditors regarding audit-related concerns. Ensure that statutory accounts are meticulously prepared in alignment with Financial Reporting Standards (FRS)
• Proactive proposal and implementation of business processes
• Other ad-hoc duties and projects as assigned

The Requirements:

• Proficiency in Japanese language is preferred to smoothly and effectively communicate with Japanese Native Stakeholders and Customers
• Degree holder with at least 5 years of relevant working experience in Accounting or Finance
• Team management experience is required
• Understanding of SFRS and IFRS
• Analytical with good problem solving skills

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 112751

Overview

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Success Leadership

• Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
• In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.

Customer Relationship Management

• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  
• 5+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL)
• Foundation certification or equivalent service management certification. Project Management Institute (PMI) or equivalent Project Management certification. Prosci or equivalent certification.

The role of Business Development Manager in the Data Services Unit plays a crucial role in driving growth, expanding market presence, and ensuring that data services remain competitive and innovative.

Key Responsibilities:

Sales and Revenue Growth:

• Develop and implement business development strategies, sales strategies and pricing strategies to achieve revenue targets.
• Identify and pursue new market and business opportunities within the market data sector.

Client Acquisition:

• Identify and target potential clients in the financial services industry.
• Build and maintain relationships with key decision-makers and stakeholders.

Partnership Development:

• Establish and manage strategic partnerships with other financial institutions, technology providers, and data vendors.
• Negotiate and finalize partnership agreements

Market Research:

• Conduct thorough market research to understand industry trends, competitor activities, and customer needs.
• Use insights to inform business development plans and product innovation.

Reporting and Forecasting:

• Prepare regular reports on business development activities, sales performance, and market trends.
• Analyze data to measure the effectiveness of business development strategies and make adjustments as needed.

Skills and Qualifications:

• Experience: Proven experience in business development, preferably in the financial services or market data industry.
• Networking: Strong networking and relationship-building skills.
• Negotiation: Strong negotiation and deal-closing abilities.
• Communication: Excellent verbal and written communication skills.
• Analytical Skills: Ability to analyze data and trends to inform strategic decisions.

Responsibilities:

• Support leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
• Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
• Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
• Provide guidance to a pool of in-house trained facilitators
• Drive and support innovation and digitalization efforts
• Introduce and administer Quality Improvement Project awards
• Organize the annual Quality & Safety Festival
• Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
• Any other tasks as assigned by HOD

Requirements:

• Min Degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
• Certified Lean Six Sigma Green or Black Belt is highly preferred
• At least 5 years of relevant work experience in Healthcare
• Experience in facilitating workshops and conducting training
• Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
• Experience in design and marketing will be an added advantage
• Excellent planning, analytical, problem solving and communication skills are essential.
• Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges

Interested candidates please send your updated resume to:

[email protected]

Subject: Manager, Clinical Quality

EA Personnel : Kate Leau Wei Xuan (R1552331)

Company Registration: 99C4599

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Commercial and Investment Banking (CIB) Payments Technology, Payments Product team, you’ll contribute to the product roadmap, end-to-end architecture and design for product testing capabilities used across the enterprise and hands-on review, design as needed of the technology products. You'll partner with business, operations, and technology stakeholders to continuously innovate, contribute to the product vision and the technology roadmap to correlate business strategy with technology outcomes. As an experienced member of our team, you'll combine your years of proven expertise with a never-ending quest to create innovative testing solutions through solid product development practices. With your knowledge of architecture, design, product delivery, testing, and support, you will raise the bar even more, exceeding standards, as well as satisfying both business and functional requirements.

We focus on building, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Executes creative software solutions, design, development, and design troubleshooting with ability to think beyond routine or conventional approaches to evaluate solutions or break down technical problems

• Develops thoroughly-considered high-quality product testing requirements and delivery roadmaps

• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems

• Leads collaboration sessions with internal teams and vendors to drive outcomes-oriented probing of architectural designs, product credentials, and testing applicability for use within existing systems and information architecture

• Leads product owner and SDLC standards across Stability & Resiliency organization to drive awareness and use of new and leading-edge technologies

• Gives back to the technology center community and leading technology advancement workstreams

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience as a product owner and/or testing automation experience with large enterprise applications for comparable companies

• Formal training or certification on product management concepts and 5+ years of applied experience

• Experience in working in complex products in large global banks across multiple products and regions

• Balanced digital skills across Product, technology and digital skills

• Advanced knowledge of the product development life cycle, design, and data analytics

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Hands-on practical experience driving product design and delivery through the SDLC life cycle from ideation through launch and support

• Previous experience with Agile software development (or related experience)

• Executive-level presentation skills (written, verbal)

Preferred qualifications, capabilities, and skills

• Possess demonstrated prior experience working in a highly matrixed, complex organization

• Possess Payments industry knowledge or related experience ex:- SWIFT ISO Standards, Local Clearing in Various APAC Markets

• Advanced Product Owner skills (multi-period roadmap creation, value sequencing, business case writing)

• Technical experience (software code, API’s, technical design)

• External large client-facing experience (e.g. Fortune 500 or large fintech)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ab5f81c0c6fbcfe34796253dd7aa212e

Salary Range: $9K-12K Basic + Commissions

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.

Client Experience & Journey

• Ensure consistent and high standards of customer service
• To ensure that the individual including the team adheres to all aspects of achieving high scores.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising.
• Monitor and review the level of stocks of accessories
• Other ad hoc duties assigned

Requirement

• Minimum 5 years of work experience as a boutique manager in the luxury retail industry

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Business Development & Strategy

• Identify new business opportunities and develop strategies for the growth and distribution of structured investment products (e.g., structured notes, derivatives, alternative investments) through IFAs and other distribution channels.
• Build and execute a comprehensive business development plan to increase revenue and market share for structured products.
• Analyze market trends, client needs, and competitor products to ensure the firm’s offerings remain competitive and aligned with market demand.
• Stay up-to-date with regulatory changes, market developments, and emerging investment trends in the structured products space to inform product strategy.

2. Structured Product Development & Management

• Collaborate with the product development and investment teams to design, launch, and optimize structured products that cater to the needs of high-net-worth individuals (HNWIs) and institutional clients.
• Customize solutions for clients by tailoring structured products to match their risk appetite, investment goals, and market outlook.
• Regularly monitor the performance of structured products, gather feedback from clients and IFAs, and identify opportunities for product improvements or new product offerings.

3. IFA Relationship Management & Distribution

• Establish, nurture, and manage relationships with Independent Financial Advisors (IFAs), private bankers, and wealth managers to promote structured products and drive sales.
• Conduct regular training sessions, seminars, and one-on-one meetings with IFAs to enhance product knowledge, increase awareness, and ensure they are equipped to effectively promote the firm’s offerings.
• Serve as a primary point of contact for IFAs, providing ongoing support and guidance to help them meet their clients' investment needs.
• Expand the company’s distribution network by identifying and partnering with new IFAs, brokers, and financial advisors to enhance market penetration.

4. Sales & Revenue Generation

• Develop and implement sales strategies to achieve revenue and business growth targets for structured products within the IFA channel.
• Work closely with sales teams and relationship managers to drive structured product sales through effective client engagement and targeted marketing efforts.
• Track and report on sales performance, pipeline development, and market trends, ensuring that targets are met and exceeded.

5. Client Relationship Management & Solutioning

• Engage directly with high-net-worth clients to understand their financial objectives and tailor structured investment solutions that align with their needs.
• Provide personalized product recommendations, portfolio construction advice, and in-depth product knowledge to ensure clients receive exceptional service and value.
• Strengthen relationships with key clients and partners, acting as a trusted advisor in the wealth management and structured products space.

6. Market & Competitor Analysis

• Conduct thorough market research to understand the competitive landscape and identify emerging trends in structured products and the broader wealth management space.
• Use market intelligence to refine product positioning, pricing strategies, and distribution tactics, ensuring the firm’s products remain differentiated and competitive.
• Prepare and present detailed market reports and insights to senior leadership to inform strategic decision-making.

7. Regulatory Compliance & Risk Management

• Ensure that all structured products and related activities comply with applicable regulatory requirements and internal policies.
• Work closely with legal and compliance teams to monitor regulatory changes, ensuring the company remains in full compliance in all regions of operation.
• Ensure that risks associated with structured products are well understood, communicated, and managed effectively.

8. Reporting & Performance Tracking

• Track and report on product performance, client feedback, sales achievements, and key performance indicators (KPIs) to senior leadership.
• Provide regular updates on the business development efforts, highlighting key opportunities, challenges, and progress towards goals.

9. Qualifications:

Educational Background:

• Bachelor’s degree or higher in Business, Finance, Economics, or related field.
• Advanced certifications such as CFA (Chartered Financial Analyst), CFP (Certified Financial Planner), or other relevant qualifications are highly desirable.

Experience:

• Strong experience in managing and developing relationships with Independent Financial Advisors (IFAs) and other distribution channels.
• Proven track record of achieving sales and business development targets for structured products or similar investment offerings.
• Minimum of 2–5 years of experience in business development, sales, or product management within wealth management or financial services, with a focus on structured products.

Skills & Competencies:

• Strong understanding of structured products, including derivatives, structured notes, and alternative investments.
• Excellent business development, sales, and relationship management skills, with the ability to work closely with IFAs and clients.
• Analytical and strategic thinking abilities, with a focus on identifying market trends and client needs.
• Ability to explain complex financial products in a clear and understandable way to clients and advisors.
• Strong communication, negotiation, and presentation skills, with experience leading training and educational sessions.
• High level of integrity, professionalism, and ability to work independently and within a team.

Other Requirements:

• Self-motivated, target-driven, and results-oriented.
• Excellent networking and relationship-building skills.
• Strong understanding of financial markets, regulations, and investment products.
• Proficient in using CRM software, Microsoft Office Suite, and other relevant business tools.

About the job:

• Acquire New-to-Bank (NTB) High Net Worth individuals.
• Collaborate closely with internal and external stakeholders across the bank to tailor solutions that align with clients’ needs.
• Identify opportunities to promote banking products to both existing and new clients.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes, and regulatory requirements.

Skills and experience required:

• Excellent interpersonal and communication skills.
• Proficient in presenting effectively and communicating ideas and concepts.
• Possess a good working attitude, high motivation, and a result-oriented approach.

(EA: 94C3609/ R21103354)

(Open to Senior Treasury Execxutive / Analyst candidates!)

Overview

The role holder, reporting to the Financial Controller, is

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.
• To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements:

- Degree in Accountancy or Finance

- Min 3 years of Corporate Treasury experience; with some audit expsoure preferred.

- Senior accountant with Treasury experience are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

MAIN PURPOSE

• To support / report to SEAO Procurement Associate Director
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills.

KEY RESPONSIBILITIES

Policy & Compliance

• Enforce Procurement policies and guidelines in local level, in line with regional and group direction.
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines.
• Educate stakeholders on proper procurement process by organizing training and communication to brands and department requestors.

Strategic Sourcing & Negotiation

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events, PR services, visual merchandizing, IT, Logistics, etc.
• Lead major sourcing projects from RFP/tender to delivery, including but not limited to sourcing, supplier pre-qualification, evaluation, and award.
• Identify opportunities to drive efficiency, synergy and deliver savings and added values to the business.
• Support and coordinate regional and global Procurement initiatives and projects.

Sustainable Procurement

• Continuously optimize supplier panel by regular review of performance and feedback from stakeholders
• Manages day-to-day business relationships with local suppliers; evaluate and improve vendor performance.
• Annual supplier evaluation assessment / supplier CSR audit
• Integrate sustainability in all projects and providing support to group /region ESG initiatives.

Management Reporting

• Manage quarterly Procurement reporting, including but not limited to Dashboard, Spends Analysis, Procurement Project Reports, etc.
• Regular update and communicate with local senior management team on procurement initiatives.

QUALIFICATIONS

• 5 to 8 years of professional working experience with minimum 4-5 years in Indirect Procurement functions ~ HR, Marketing, Events, IT, Facilities etc.
• Good understanding of procurement processes; with indirect categories management experiences and/or in luxury environment a plus
• Strong communication and project management skills to support and effectively manage stakeholders spans across SEAO (SG, MY, TH, VN, AU & NZ) and/or cross-functional teams including presentation and negotiation abilities, able to drive initiatives and deliver concrete results.
• Pro-active approach to tasks and ability to manage several tasks simultaneously and on time.
• A positive attitude and willingness to learn
• Team player with strong collaborative spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Summary

The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and external customers, and to provide Administration and Human Resource support to the team.

Responsible for processing order information in a timely manner, system entries, proper

coordination and communication with customers and internal Operations / Transport team, and conducts internal trainings and relevant administrative support.

Job Requirements/Responsibilities:

Customer Service Management

• To establish the Customer Service and Administrative function, including developing and leading a team of executives
• To establish the Standard Operating Procedure (SOP) and Work Instructions (WI) for the Customer Service and Administrative function
• To develop customer satisfaction goals and communicate with department regularly.
• To supervise day-to-day operations in the Customer Service department.
• To record and analyse customer needs and problem, and to provide timely feedback to improve customer satisfaction, optimise customer service quality in all aspect.
• To handle internal and external customers’ enquiry and orders through automated system or manual channels
• To work closely with operations / transport team to ensure enquiries and orders are closed on time.
• To manage feedback and provide proper solutions within the service level, ensure proper follow up and resolution.
• Continuously seek improvement to enhance teams’ performance and work efficiency.
• Review and update customer service procedures, policies, and standards
• Administrative Support

Administrative Support

• Work with the corporate shared services counterparts
• Assist to assess training needs, design, and establish training matrix and training plan.
• Assist to provide or arrange for required training when necessary.
• Assist to arrange for administrative support to HR function such as job advertisement, reviewing resumes and liaising with hiring managers for interview arrangement. Job Description: Assistant Manager, Customer Service and Admin Department: Operations Reports To: Assistant Manager Operations
• Assist to provide office and administrative support, including preparation of Management and Procurement Papers
• Other duties as directed from time to time

Requirements:

• Degree / Diploma in Supply Chain / Logistics / Business related discipline
• Work experience in Customer Service or Operational background would be advantage
• At least 3 - 5 years of relevant working experience in logistics industry, preferably in a healthcare or medical related environment
• Self-starter who is able to work in a fast-paced environment, meet tight deadlines with high level of accuracy.
• Possess positive working attitude with initiatives, good team player.
• Strong linguistics in English and another native language or dialect
• Effective multi-tasking and time management skills
• Strong knowledge and skills in MS Office such as Word, Excel and PPT, preferably VISIO
• Experience in using Warehouse Management Software and Transport Management Software

Additional Notes:

Working Location: 4 Pandan Avenue

Working hours: Monday - Thursday 8,30am - 6.00pm

Friday 8.30am - 5.30pm

Job Description

• Industry/ Organization Type: Project Management Solution Provider
• Position Title: Project Executive (Structural, Piping & Fittings, Valves products)
• Working Location: North – Tagore Lane (Nearest MRT: Springleaf)
• Working Hours: 5 days (Monday to Friday: 8.45 am – 6 pm)
• Salary Package: Up to SGD 5000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Supervise and administer multifaceted projects in the oil & gas sector, focusing on structural components, piping & fittings, and valves.
• Work with interdisciplinary teams to guarantee the effective completion of projects.
• Formulate and apply purchasing strategies to enhance cost efficiency and product quality.
• Perform market analysis and assess suppliers to ensure optimal partnership selections.
• Negotiate and formalize agreements with vendors and suppliers to secure favorable terms.
• Track project milestones to maintain strict adherence to deadlines and budget constraints.
• Ensure all project activities comply with tender specifications and client requirements.

APPLY NOW!!!

• Min. Diploma
• Min. 2 years of working experience in Project Management and Procurement in the Oil & Gas industry
• Proficient in MS Office or Project/Tender Management Applications

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69401 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a well-established MNC, market leader in the Supply Chain services industry. They are looking for a Key Account Manager (Oil & Gas) to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Drive revenue within key accounts, ensuring all business targets, such as profit and target are met and exceeded.
• Able to travel frequently within Singapore
• Planning of Account Management to enhance profits and earnings
• Oversee and ensure the fulfilment of clients’ service agreements
• Planning of Cost savings
• Keep the daily selling process smooth with updated prices
• To improve business revenue in different projects.
• Oversee projects, keep up with latest market research/trends, take initiative to exceed target within key accounts
• Seek opportunity to drive more sales within key accounts
• Work close with internal departments to ensure fulfilments
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration or other relevant field of studies
• Minimum 3 years of relevant key account experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Key Responsibilities:

• Formulate and implement comprehensive regional consumer marketing strategies that align with our business goals and brand objectives.
• Examine and map the entire customer journey to pinpoint key touchpoints and identify opportunities for lead generation improvement.
• Work closely with cross-functional teams (sales, digital, customer service) to ensure a cohesive and engaging customer experience.
• Develop strategies to boost customer retention and loyalty, leveraging insights from customer feedback and data analysis.
• Create and execute robust social media marketing strategies to enhance brand visibility and engagement across various platforms.
• Produce and curate engaging content that resonates with target audiences and aligns with our brand messaging.
• Stay updated on social media trends and adjust strategies to maximize reach and impact.
• Collaborate with the Business Intelligence team and conduct market research to understand consumer needs, preferences, and emerging trends in the region.
• Analyze marketing performance metrics and consumer insights to guide strategic decisions and optimize campaigns.
• Plan, execute, and assess integrated marketing campaigns, ensuring they align with overall business objectives.
• Manage budgets efficiently and allocate resources to maximize return on investment (ROI).
• Lead and mentor a team of marketing professionals, fostering a culture of creativity and innovation.
• Coordinate with country and regional marketing teams to align strategies and share best practices.
• Partner with external agencies and vendors to ensure the successful execution of marketing initiatives and campaigns.
• Maintain consistent messaging and positioning across regional campaigns, adapting content and creative assets to local markets as needed.
• Oversee regional events, sponsorships, and promotional activities to drive consumer engagement and brand visibility.
• Utilize data and analytics to measure campaign effectiveness, providing regular reports to leadership and making data-driven recommendations for optimization.
• Manage regional marketing budgets effectively, ensuring optimal allocation of resources to high-impact initiatives. Measure and report on campaign performance and ROI.

Requirements:

• Min. Bachelor’s degree in Marketing, Business Administration, or a related field; MBA preferred.
• Minimum of 5 years of experience in consumer marketing, with a focus on customer journey and social media marketing.
• Preferably with previous FMCG marketing experience.
• Strong analytical skills, with the ability to interpret data and derive actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• A proactive attitude and a goal-oriented mindset, demonstrating the ability to work independently and take initiative.
• Proficiency in social media platforms, digital marketing tools, and analytics software.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Branch Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary range: $5000 to $7000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: Odeon Towers

Job Description

• Manage full set of accounts for the business and Japan holding company’s needs
• Lead and guide Accounts Team on daily operations (GL, AR, AP, intercompany balances, transactions and cash-flow, staff’s claims reimbursements etc.)
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly reporting of financial and management reports, as well as prepare financial reports for Japan HQ
• Review consolidation package done by subsidiary companies and report to Japan HQ
• Support communication with Japan HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations and statutory requirements
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc. on annual statutory audit and tax matters
• Assist in management of transactions related to bonds and fixed deposit
• Handle J-SOX, internal control related queries and reporting required by Japan holding company
• Handle FRS116 accounting and review on new leases
• Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
• Liaise with HR regarding verification of payroll and CPF matters
• Liaise with respective business units to understand financial information needs in order to work out efficient and effective solutions
• Any ad-hoc duties as assigned

Requirements

• Min 5 years of hands-on experience in full set of accounts is required
• Min Bachelor’s Degree in Finance/Accountancy (candidates with CPA or CA certification will be a plus)
• IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite
• Experience in managing team(s)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Roles & Responsibilities

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

JOB DESCRIPTION

• Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.
• File all project documents (soft and hard copies).
• Responsible to track project changes.
• Compile project summary documents.
• Gathers all project information; schedules, data requests,assignments,tasks, and project meetings.
• Process daily,weekly and monthly reporting to ensure all schedules run smoothly, all jobs are completed as prescribed.

QUALIFICATIONS

• Must hold any qualifications / certificates related to Building and Construction.
• Preferably with experience working in Construction Industry.
• Good and Strong Communication Skills.
• With Leadership Skills.
• Ability to work in a fast-paced, intense environment.
• Must be proficient in Microsoft Office.
• Solid organizational skills, including multitasking and time management.
• Strong client-facing and teamwork skills.

Details:

Working Hours: 8:45 AM to 5:30 PM
Location: Pioneer
Salary: $5,000 - $7,000, with AWS + Variable Bonus

Transport: 2 way transport pickup from Jurong East

Job Responsibilities:

• Develop and implement import strategies to ensure smooth and cost-effective operations.
• Coordinate with suppliers and third-party logistics (3PL) to manage import processes, container clearance, and timely unstuffing.
• Track and update shipping schedules in Navision, ensuring timely and accurate delivery.
• Provide weekly import reports to management and R&D teams, and communicate any changes to vessel schedules or shipping info.
• Lead end-to-end transfer of raw materials and finished products between warehouse and production plant.
• Ensure damaged goods are reported for claims and oversee sample transfers for testing.
• Plan monthly import activities and warehouse storage to drive cost savings and optimize space.
• Prepare inventory aging and monthly forecast reports, and follow up on aged or sample stock.
• Ensure compliance with import regulations, company procedures, and ISO standards.
• Oversee transportation and monitor shipments to ensure timely arrival and proper documentation for customs clearance.
• Analyze and manage the budget for import shipping, identify cost-saving opportunities, and verify invoices from 3PL.
• Resolve any issues related to shipments such as delays, damages, or discrepancies, and act as the main liaison between internal teams and external suppliers.
• Supervise and train the import shipping team, conduct performance evaluations, and promote team development.
• Stay updated on industry technology advancements, manage Navision system updates, and identify potential risks in the import process.

Requirements:

• Bachelor's Degree or Diploma in Supply Chain, Logistics, or a related field.
• Minimum of 7 years of managerial experience in manufacturing or relevant industries.
• Proficiency in Microsoft Office and Navision ERP system.
• Strong communication skills with the ability to multitask in a fast-paced environment.
• Positive team leader with experience organizing and leading teams to achieve operational excellence.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Regional eDiscovery Operations Manager, VP (CYBERSECURITY ENGINEER)

We’re seeking someone to join our Global eDiscovery and Investigations group as a Case Management/ eDiscovery operation manager in Cyber.

The group is responsible for managing requests for electronic data and digital forensic investigations that relate to Litigation, Regulatory matters, Compliance, Employee Investigations as well as Incident Response and Cyber Security events. The team ensures that requests are adequately formed, tracked and responded to in an efficient and accurate manner. This is an excellent opportunity to join a dynamic global function in the Singapore office.

eDiscovery Operations Team
The team will perform electronic data discovery/collection work that includes, but not limited to, collecting and analyzing data from electronic data sources such as email archives, infrastructure logs and network file servers. The data will be provided to clients both internal and external to the Firm.
Communicating complex technical matters and extensive interaction is required with colleagues both internal and external to IT including Legal, Corporate Security, Human Resources, IT Security, Engineering teams, and other Business groups. Candidates must be well organized, have strong communication and time management skills, as well as being detail orientated and analytical. They must demonstrate initiative, good judgement, be confident working independently and be comfortable handling sensitive, confidential information.

Technology
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Engineering Manager position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

Morgan Stanley
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on

What you'll do in the role:

>Lead and manage Asia eDiscovery operations team which is part of the silo within the ISIMI department (Information Security Incident Management and Investigations department within CDRR)

>Perform eDiscovery collection and analysis of data collected if required, and communicate status updates for various stakeholders

> Responsible for the management of the Regional GEDI eDiscovery operational queues, includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Identifies and designates eDiscovery case lead specialist on large and/or complex matters in order to coordinate collection efforts, partnering with eDiscovery collections specialists
> Act as eDiscovery case lead to communicate expectations to stakeholders on sensitive or complex matters
> Supervises eDiscovery case lead/ collection specialist's work products to ensure quality of deliverables
> Identify potential issues that may arise in eDiscovery matters and work with key stakeholders to address
> Provides sign off and acts as primary escalation for eDiscovery related issues
> Leverage eDiscovery expertise to engage Legal partners in order to shape effective and cost savings collections requests
> Train and mentor staff on eDiscovery processes to ensure adherence to procedures and any emerging technologies to support data collections
> Creation of eDiscovery reporting to identify trends and highlight any resourcing requirements

What you'll bring to the role:

>Experience in effectively executing IT strategy, delivery and complex initiatives.

>Ability to present information in a clear and concise manner to technology and business leadership.

>Advanced understanding of functional area and competent understanding of competitive environment.

>At least 8 years' relevant experience would generally be expected to find the skills required for this role.

> Robust knowledge of the Electronic Discovery Reference Model (EDRM) framework and standards, including implication of international data collection
> Comprehensive knowledge of data retrieval from message archive systems or data repositories, including formulation and troubleshooting of complex data collection criteria
> Technical knowledge with basic use of Windows and Unix command and strong Microsoft Excel reporting
> Strong written and verbal communication skills, ability to articulate technical information in a concise manner to non-technical audiences
> Experience with handling sensitive and confidential information
> Strong organizational skills - with good time management, ability to handle multiple priorities, detail-oriented and prioritize works with good judgement
> High level of work ethic - demonstrated by following policies and procedures, making good judgement and escalating issues promptly
> Flexible with work hours - on-call and weekend coverage required
> In-depth knowledge of technology risk and security, and infrastructure knowledge within the Financial Industry
> Knowledge of messaging systems and Cloud environment is a plus
> Experience working in regulatory, compliance and/or litigation group within the Financial Industry
> Experience in working with people in different regions and time zones
> Industry certifications is an advantage but not required

What you can expect from Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect, and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and

inclusive environment where all individuals can maximize their full potential. Our skilled and

creative workforce is comprised of individuals drawn from a broad cross section of the global

communities in which we operate and who reflect a variety of backgrounds, talents,

perspectives, and experiences. Our strong commitment to a culture of inclusion is evident

through our constant focus on recruiting, developing, and advancing individuals based on their

skills and talents.

Roles & Responsibilities

Veracity is part of RGP's family of brands, a consulting arm that solves business problems by delivering digital workflows that matter. Veracity is one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we have an opening for Software and Application Manager.

As a Software and Application Manager, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for Veracity clients globally.

Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions. You are also responsible for leading the team during client projects and overseeing its daily operations.

Software and Application Manager is also responsible for delivering outcomes for our clients. You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up. You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.

Key Responsibilities

• Participation in client engagements, reporting to engagement managers
• ServiceNow platform development
• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
• End-to-End development and complex workflows
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Communicates effectively with management and other members of the project
• Additional duties as assigned and defined by management
• Investigate, document, and analyse key client organizational processes
• Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction
• Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders
• Contribute to the development of a strategic vision for product development and enhancement
• Design and architecture solutions in appropriate platforms
• Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements
• Providing advice to customers regarding industry best practices and process methodology
• Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
• Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification
• Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assesses their performance.
• Provides help to management, including hiring and training, and keeps control updated on team performance.
• Own project delivery

Basic requirements

• 5-9 years of professional experience
• Expert ServiceNow knowledge
• Expert JavaScript knowledge
• Comfortable with organization leadership roles and working towards the organization’s goal & values
• Openness to travel
• Tertiary education preferred

Professional qualifications and education requirements

• Extensive ServiceNow project experience
• Ability to work independently
• A logical and systematic approach to solving analytical tasks.
• Willingness to invest time in its knowledge and competencies
• Communication and presentation skills (verbal & non-verbal)
• Team leading & project management skill
• Embrace design thinking
• ServiceNow Certified System Administrator (CSA)
• At least 2 ServiceNow Certified Implementation Specialist (CIS)