Total 73,622 Full-time public relations manager job vacancies in Singapore

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.
• Able to read, write and communicate fluently in both English and Chinese are strongly preferred as this role is required to deal with clients.

Reporting To

• Team Head

We are seeking an experienced Sales Manager to lead our car workshop sales team. The ideal candidate will drive sales growth, enhance customer relationships, and ensure excellent service delivery.

Key Responsibilities:

• Develop and implement sales strategies to achieve revenue targets.
• Manage and train the sales team to optimize performance.
• Build and maintain strong relationships with customers and suppliers.
• Analyze market trends and competitor activity to identify opportunities.
• Oversee customer service operations to ensure satisfaction.
• Prepare sales reports and forecasts for management.

Qualifications:

• Proven experience in sales management, preferably in the automotive industry.
• Strong leadership and communication skills.
• Ability to analyze data and make strategic decisions.
• Knowledge of car services and repairs is a plus.
• Customer-focused with excellent negotiation skills.

Location: 1 Corporation Drive
Salary: $3500 - $4000

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

• LQA (Leading Quality Assurance) audit results are 85% and above.
• CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
• Hotel and Outlets are promoted.
• Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
• In case of immediate need, the Lady in Red helps with reception duties.

MAIN RESPONSIBILITIES

• Communication of hotel & company philosophy and internal hotel representation.
• Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
• Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
• Welcome, facilitate and bid farewell to as many guests as possible.
• Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
• Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
• Obtain as much information about a guest’s stay to be entered in the guest history.
• Welcome visitors to the hotel, assist with general information, internal promotions and directions.
• Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
• Perform special projects and related duties as assigned.
• Walk throughout the hotel recognizing guests and engage with them appropriately.
• Attend & participate in daily briefings as scheduled.
• Report potential and existing hazards and rectified immediately.
• Provide information to all guests regarding the services and possible internal promotions of the hotel.
• Senior Management on any unusual circumstances that might affect guest service and expectation.
• Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
• Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

• 5 days, 0830am - 1730pm
• $4800 - $6500
• Beach Road (Bugis)

Duties

• Manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement.
• Fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.
• Serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.
• Review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.
• Contributes towards continuous improvement in audit methodology and process.
• Assume a greater role in professional development activities such as training, staff recruitment and resource planning.
• required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner.

Requirements

• Bachelor's Degree or equivalent.
• At least 4 years of working experiences as Audit Assistant Manager or Audit Manager.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5 Days work week

Site Office Location:

Ang Mo Kio

• Singapore Based (Tuas - Company Transport / Transport Allowance $120 if possess own transport)
• 5 Days Monday to Friday: 8am to 5pm
• At least Degree in Mechanical Engineering / Chemistry or equivalent; 5 to 10 years of relevant working experience in Chemical Industry
• Career Progression Opportunities

Requirements

• At least Degree in Mechanical Engineering / Chemistry or equivalent
• 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations

Responsibilities

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine
• inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Review of draft / executed financing documents such as letters of offer / facility agreements & security / mortgage documents, validate draft financing and security documents against approvals, post acceptance documentation checks, preparation of instructions to lawyers / valuers / insurers and etc.
• Perform the daily BAU operations by supporting Business Unit’s post approval documentation processes till redemption / full repayment.
• Perform roles as the facility agent, security agent and/or account bank in syndicated financing. Activities including but not limited to active participation in negotiation of the legal documents, conditions precedent collation, conditions subsequent and covenant tracking, management of facility life cycle and information dissemination.
• Liaise with Business Units and external parties such lawyers / valuers / insurers.
• Perform checks to ensure legal and security documentation are completed, conditions precedent is fulfilled prior to activation of credit facilities, monitoring of conditions subsequent and ensure that the legal and security documents are being custodized.
• In charge of preparing letters / reports, updating of registers and custodians of documents.
• Manage day-to-day business transactions to ensure that the agreed turnaround time with the business is met
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while minimizing operational risks and losses.
• Able to contribute to process improvements and participate in ad-hoc projects

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Copywriter and Project Manager does at Visa:

• Support the Visa Design Studio team by developing and writing clear, engaging, and persuasive copy for various mediums (web, print, social media, etc.).

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Collaborate with the regional and local marketing teams to understand campaign objectives and develop visually compelling designs that align with client’s and Visa’s brand strategy.

• Oversee the entire project lifecycle, from initial briefing to final delivery.

• Coordinate with internal and external stakeholders to gather requirements and feedback.

• Edit and proofread copy to ensure accuracy, consistency, and alignment with Visa and client’s brand voice.

• Conduct market research and competitor analysis to inform creative strategies.

• Maintain a content calendar and ensure all deliverables are met on time.

• Monitor project progress and adjust plans as necessary to meet deadlines.

• Provide creative direction and input during brainstorming sessions.

• Ensure all copy and creative outputs meet the highest quality standards.

• Collaborate with local freelance copywriters and translators to expand resources and meet other language requirements in Asia Pacific.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in its early stages of expansion and the role will be integral in its formation to scale up and elevate creative outcomes.

What you will need

You will need to have a strong passion for creativity and story-telling, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

PRIMARY OBJECTIVE:

• Perform daily BAU operations i.e. limits activation/maintenance, static data maintenances and limits monitoring in Limits Monitoring Team.
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses
• Supports the effort to improve productivity, efficiency and lower costs via continuous process improvements
• Maintains good business relationships/partnerships with key stakeholders, aligning actions to customer needs

KEY RESPONSIBILITIES:

Customer/Market – Business Transformation

• Structuring of credit facilities in the loans system, perform limit implementation/maintenance and limit monitoring functions
• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry dates for insurances
• Perform loan static data maintenances
• Respond to Business Units’ requests and enquiries within a stipulated time-line
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues, improve processes and cooperation between Credit Ops and the Business Units.
• Participate actively to move the team towards completion of goals i.e. develop a service-oriented culture within the team
• Support Business Units in their digitalization initiatives &/or launch of new products

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward role

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture e.g. attend courses from APLMA to understand the clauses in the Facility Agreement
• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned
• Mentor and provide training to junior staff

If you are a Product Management professional, Emerson has an exciting role for you! We are looking for a Senior Global Product Manager to support our Isolation Valves Business. Reporting directly to the Strategic Business Unit VP, this role will be responsible for leading the global Product management team, global product positioning and new product programs.

In this Role, Your Responsibilities Will Be:

· Develop and lead overall portfolio roadmap for the SBU including new products, features, improvements, cost programs, and rationalization / obsolescence programs.

· Actively manage the financial success of the portfolio, including Orders growth and Sales margin across all World Areas.

· Conduct voice of customer research, visit customers, and attend industry events to understand competitive threats and unmet customer needs.

· Implement annual routine price review to identify price opportunities and complete global and regional strategies.

· Develop and maintain product collateral targeted at core industries and applications – content should relate key product features to customer KPIs and/or pains.

· Support and/or provide product training to customers and Emerson team members.

· Lead Delegation of Authority (DOA) with world areas.

Who You Are:

You quickly and conclusively take actions in fact-changing, unpredictable situations. You show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities. You adjust communication content and style to meet the needs of diverse team members. You focus on the highest priorities and set aside less critical tasks. You use achievements to diligently track and lead the progress of the work.

For This Role, You Will Need:

· 10 years or more of related experience (including minimum 3 years of product management) at product company or heavy industry operator required; additional proven experience includes engineering, technical sales, operations, supply chain, systems / IT.

· Good knowledge and expertise in Actuation/Valve Products.

· Excellent communication skills including written and verbal presentation skills.

· Ability to multi-task, meet deadlines and good problem-solving skills.

· Legal Authorization to work in the United States.

Preferred Qualifications that Set You Apart:

· Bachelor’s Degree or equivalent experience in Engineering, STEM, or Business required; MBA strongly desirable but not required.

Please submit your application on or before 31 October 2024.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

We're looking for a Senior Manager, Financial Partnerships, to be based in Singapore, to own our key strategic relationships related to our banking infrastructure across APAC.

The ideal candidate is a self-starter, ‘out of the box’ thinker, who has worked in the payments and/or financial services industry. Experience building and maintaining relationships with financial institutions in APAC whilst working at a payment institution/EMI is essential for this role. You must have a strong network of banking partners, card schemes, and payment networks to help Airwallex scale.

What you’ll be doing

• Lead, develop, and implement a banking partnerships strategy for APAC that supports our vision for Airwallex’s global collections and payouts network.
• Manage our most strategic partnership opportunities, both existing and new, and act as the main point of contact between Airwallex and our partners.
• Conduct market research to understand the competitive landscape to ensure that Airwallex maintains its position as a payment leader.
• Identify and evaluate opportunities to integrate with local banking partners, acquirers, and payment methods as Airwallex expands to new geographies.
• Coordinate due diligence processes with prospective partners and project manage onboarding with new partners.
• Develop yourself as an industry thought leader.

Who you are:

• You’re an exceptional communicator – you’re able to connect with people at all levels, both internally and externally, and communicate project expectations effectively.
• You thrive under pressure – and work well with constant change and the ambiguity of a startup environment.
• You have strong negotiation skills – to navigate complex commercial discussions to ensure the best outcome for Airwallex.
• You’re a team player - work cohesively with colleagues from across the organization and be able to inspire a shared vision.

What you'll need

• 7+ years of experience working with financial institutions, card schemes, and payment networks.
• Exceptional attention to detail and ability to build and maintain relationships.
• A good understanding of compliance and onboarding with global and regional banks.
• Experience working with cross-functional teams including Product, Legal, Compliance, Finance, and Commercial teams.
• International experience - working in multiple markets or managing cross-border relationships.
• A proven track record of working with technology-led businesses in a dynamic, fast-paced environment.

Restaurant Manager (Japanese Yakitori)

Introduction:

A renowned Japanese restaurant with a coveted 2-year waitlist in Japan is bringing its exceptional woodfire yakitori to Singapore in partnership with Ebb & Flow Group. Located within the luxurious Mondrian Hotel, our new location opening in November 2024 will offer an elevated dining experience that marries traditional techniques with a sophisticated atmosphere.

We are looking for a Restaurant Manager to lead our team and ensure the smooth operations of the restaurant. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a genuine passion for providing outstanding customer service. This candidate will play an important role in creating a positive dining experience for our guest while leading and motivating our service staff.

Key Responsibilities:

• Oversee the daily operations of the restaurant, as well as the service team members in the bar and floor
• Provide leadership and clear direction for the service team to ensure smooth restaurant operation by training, guiding and providing assistance when needed
• Maintain trust and support with team members at all levels to promote a positive work culture, promptly resolving any potential conflicts within the team
• Develop plans to source potential business and collaboration opportunities that improves guest experience and drive sales
• Assist in setting quantitative and qualitative goals for the restaurant to achieve targets
• Collaborating with the management and HQ teams to develop the brand and business
• Closely coordinate with the culinary team members to ensure timely delivery of orders
• Champion health and safety standards within the restaurant, ensuring that operations are in compliance with all relevant regulations

Qualifications:

• Experience in pre-opening operations is a bonus
• Exceptional communication and leadership skills
• Strong business and people acumen including strategic planning, operation management, talent management
• Consistent track record of employment in hospitality-related leadership role
• Unwavering passion in delivering the best possible experience to all who comes through our doors

Perks:

• Birthday Leave
• Competitive Staff Discounts across outlets
• Health and Medical Insurance coverage

Job Description & Requirements

We are looking for a dedicated team player who is adept working in a fast-paced work environment, to join our Team. The applying candidate should be able to converse fluently in English and be able to work a 5.5 days’ work week (with 1 Saturday duty)

Duties Of ADMIN & HR Manager:

• Manage the staff recruitment process- including putting up ads for job postings, communicating with recruitment agencies, interviewing candidates, staff orientation, etc.
• Process monthly payroll and salary / bonus payouts using the Times payroll software.
• Knowledge on monthly CPF submissions.
• Strong grasp of MOM rules and requirements for applying, renewing, and cancelling work passes.
• Monitor company’s levy, quota, and work pass matters.
• Maintain employee data base, leaves and Medical Certificates.
• Filing tax computations of IR21 and annual IR8A.
• Preparation of monthly reports including headcount metrics and recruitment timelines.
• Handling renewal of Licenses, Insurance Policies and Certification
• Manage Fleet Records
• Manage Sub Con Delievery Records
• Liase with Sub Cons and follow up payments for delievery
• Other Admin / ad-hoc duties as and when assigned by Management.

Job Requirements:

• Degree in Human Resourcs Management.
• Must be Certified IHRP-CP
• At least 5 years’ experience in related field.
• Good verbal and written communication skills.
• Be continuously updated on MOM requirements.
• Hands on experience in Times Payroll Software will be an advantage.

Working Hours: 08:30 am to 6 pm (Mon to Fri), 08 am to 12.30 pm (Saturdays on shift basis)

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

MANAGEMENT INFORMATION SYSTEMS MANAGER will manages and protects our company data and information. MIS MANAGER will create and maintain the databases on our company to collect and store data from clients, employees and business records. will be ensuring the information is secure and accessible. MIS MANAGER will also introduce new programs, handle cyber security, meet the company's technological needs and oversee the daily functioning of the MIS. Will provide managers with the necessary information to make decisions about company operations will gathers data from various sources and processes it to provide information tailored to the managers' and their staff's needs.

Specific Responsibilities:

1. Develop and maintain a MIS plan, including budget needs, operational requirements and schedules.

2. Formulate and overseeing the implementation of a company's MIS policies to protect data

3. Formulate and oversee the implementation of a company's MIS policies to protect data

4. Identifying and introducing process improvements to increase MIS efficiency

5. Have a extensive knowledge of an organisation's business and MIS requirements

6. Will be planning and oversee hardware and software installations

7. perform regular servicing and maintenance of a company's MIS system to ensure it is safe and efficient

8. analys MIS data to spot and mitigate patterns or trends that can cause unplanned downtimes or outages.

Technical Skills and Competencies:

1. DATABASE KNOWLEDGE

2. CYBER SECURITY AWARENESS

3. PROJECT MANAGEMENT SKILLS

4. PROBLEM-SOLVING SKILLS

5. REGULATORY COMPLIANCE

6. COMMUNICATION SKILLS

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Responsibilities

• Key member of IT Operations team that manages IT infrastructure and services, including end-user computing
• Manage and govern IT Infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters
• Manage or to be involved in Infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, Change Requests and Application Support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base
• System and network patching, capacity and performance management
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the company guidelines and established processes.

Skills / Experience

• At least 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills

Education Level

• Degree in Engineering/Business/Finance/Computer Science or equivalent

Functional skills:

· At least 5 years’ experience with IT skills in SAP, ERP, M365 and Infrastructure related principles.

· Experience with planning skills, project development and program management

· Deep understanding of industry best practices and standards in Project Management

· Extensive knowledge and experience to manage different range of project types and complex business initiatives and change programs

· Ability to prioritize project tasks and provide input to organization business and budget planning

· Experience in managing and motivating project team members and project managers

· Capability to provide timely, accurate and relevant project portfolio reporting, to track project benefits realization and lessons learnt activities for continual improvements

Behavioral skills:

· Thinks Strategically - Ability to define challenging goals for own unit based on thorough analysis of future opportunities, aligned to Seatrium’s strategic goals

· Drives Innovation - Ability to challenge self and others to adopt best practices and foster creative thinking

· Leads Courageously - Ability to strive for breakthrough results by actively championing initiatives and encouraging others to challenge the status quo

· Learning Agility - Ability to proactively identify and participate in challenging situations that will create learning and development opportunities

· Focus on Customer - Ability to maintain deep and far reaching relationships with key SCM stakeholders, as well as demonstrates market knowledge and industry expertise to be seen as a trusted advisor

· Drives Results - Ability to set stretched goals and targets and secure buy-in from team to achieve these

· Influences and Collaborates - Ability to draw upon a wide range of influencing strategies to get things done

· Develops People - Ability to contribute to the development of the talent pipeline, especially in business critical areas to ensure business continuity

· Cultural Sensitivity - Ability to carefully consider how to approach an issue or situation given the diversity of the team and cultures involved

IT Project Management Strategy and Planning

· Engages with senior management, coordinating with Head of Product Lines and Heads of Yards to identify opportunities for business improvements as well as to contribute to the organizational business and budget planning.

· Develops project management methodology and best practices, overseeing the adaptation and implementation to establish IT project management framework to support overall SCM objectives

· Manages the development of project management policies and procedures in the organization, ensuring clear and consistent approach is in place, where project risks are managed to the acceptable level

· Manages the administration of project submissions and approvals through the agreed prioritization and approval process, maintaining the pipeline for the approved projects

· Collates qualitative and quantitative information on IT project performance in the preparation and generation of project milestone reports for internal management purposes

Our client, healthcare (public hospital) is looking for a senior manager to join their team in human resource.

Partner with leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of the organization. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.
• Bidding Manager experience in tendering of M&E or Integrated Facilities Management industry will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Monitor IFM/ mechanical engineering projects contract performance and address deviations.
• Attend customer meetings and serve as the main point of contact for customers/ project team.
• Provide regular updates on project progress and milestones to the Directors.
• Resolve customer issues promptly and satisfactorily.
• Advise/ Coordinate with teams to ensure timely task completion.
• Lead and supervise respective Project Managers/ Coordinators and mechanical engineering teams.
• Offer guidance and support to enhance team performance.
• Evaluate operational procedures and make enhancements as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• Locating and securing new business throughout the Asia Region
• Managing and advancing the sales cycle from prospecting to a successful conclusion with efficiency
• Trying to meet KPIs and sales goals
• Collaborating on regional and international bids with sales managers in other nations
• Developing a strong and long-lasting sales funnel and making sure that account planning and forecasting are precise and exacting
• Creating and carrying out plans and strategies for sales to reach revenue targets
• Performing competitor and market research in the area
• Representing the business at trade exhibitions and regional gatherings
• Examining regional competitors' actions and market trends
• The organization may occasionally assign assignments that have nothing to do with sales but will advance your professional development overall.

Requirements:

• A bachelor's degree in business administration, marketing, sales, or a similar discipline
• At least eight years of experience in a sales role
• Knowledge of the energy and marine industries is required.
• Proficient in both written and spoken English
• Preferential experience in sales for Travel Management Companies (TMC)
• Needs to be business-minded and able to convert data into business-useful concepts.
• Have outstanding interpersonal and communication abilities
• Have the capacity to cultivate and oversee relationships at the senior level.
• Results-driven and possessing excellent analytical abilities
• Well-versed in Excel and proficient in Microsoft Office
• Knowledge of CRM systems is beneficial.