Job Description

• Industry/ Organization Type: Event Management
• Position Title: Business Development Manager
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Build and nurture strong connections with clients, managing the pipeline from qualification to closing deals
• Identify and profile potential accounts to expand our client base, connecting with selected industries and businesses through personalised outreach
• Unearth new business opportunities and qualify them for further engagement
• Create compelling presentation materials and accurate quotations that impress our clients
• Work closely with project managers to ensure seamless execution of events and align client expectations
• Attend industry events and networking functions to promote our agency and explore new business opportunities
• Track and report on business development activities and sales metrics, using data to identify areas for improvement
• Stay updated on industry trends and innovations to keep our strategies fresh and competitive

APPLY NOW!!!

• Minimum Diploma/Degree in Business Administration, or relevant discipline
• Has 3-5 years of sales experience, with a bonus for experience in event agencies
• Excellent communication and presentation skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70655 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Who we are

Officially established in 1872, B.P. de Silva's rich heritage can be traced back to the 19th century when the Founder, Balage Porolis de Silva, set sail from Ceylon and travelled across the world before settling down in Singapore to open the first B.P. de Silva Atelier. B.P. de Silva has served an esteemed clientele for over 150 years, including the crafting of commissioned jewels for royal families.

Five generations later, the independent luxury jeweller remains amongst the most time-honoured brands in Southeast Asia, known for engagement ring and bridal jewellery designs, masterful craftsmanship, and genuine service. B.P. de Silva's vision is to create elegant time capsules of the best stories and values that people can pass down. Part of its efforts towards becoming a more thoughtful brand includes working towards a more traceable supply chain first beginning with responsible gemstone and Diamond sourcing; working with partners that abide by a Code of Conduct which promotes positive, healthy, and safe working environments; it has also begun its journey towards crafting its ready-to-wear collections in Fairmined Gold.

How you will value-add to the team?

As the Retail Manager at B P De Silva Jewellers, you will lead a dynamic team in delivering extraordinary and personalized experiences to our esteemed clientele, ensuring impeccable boutique operations and service excellence. In addition to surpassing key performance indicators(KPIs), you will embody the values of B P De Silva Jewellers, acting as a true ambassador for the Maison with clients, partners, and team members alike.

With a keen entrepreneurial mindset, you will collaborate closely with the local office to introduce and implement innovative initiatives that bring the boutique to life year-round. You will also play an integral role in the growth of the business by attracting new clients and nurturing relationships with our longstanding and High Jewellery clients.

You will have the opportunity to be a key member of the team to build a brand with rich history and heritage to be a global player

Retail Manager

Reporting to the Management, your responsibilities include:

• Manage and oversee daily store operations and administrations
• Develop Long term action plans to exceed boutique sale targets
• Develop business strategies to raise our brand awareness and optimize profitability
• Drive the sales team to achieve company objectives by promoting optimal staff performance
• Working alongside with marketing team to achieve store results
• Promote and leverage the CRM system to enrich client database
• Offering a personal shopping and styling experience to our clients
• Maximising profitability and delivering the monthly and seasonal sales targets and working closely with the team to do so
• Plan and oversee in-store promotional events or displays
• Preparing and controlling store’s budget to aim for minimum expenditure and maximum efficiency
• Ensuring that customers maintenance and management are done regularly to the company Database
• Partner with corporate office and the marketing team to curate exceptional experiences to connect and engage with clients
• Maintaining a customer book of key customers and VIPs
• Be the sales champion for the team and develop and execute plans for clienteling
• Leading by example in all aspect of conduct by upholding store operations, client management, sales operations and all retail related matters
• Managing after sales-service of clients and ensuring the retail team’s accountability to do the same
• Ensure the visual merchandising and housekeeping is of Company’s standard
• Working closely with the Head Quarters to ensure healthy stock levels are available
• Keeping stock replenished and the entire store’s upkeep to be as per company standard
• Analyze sales and revenue reports and make forecasts
• Initiate changes to improve business, conduct meetings to identify and resolve all urgent issues
• Conducting regular stock takes or as and when management/Finance requires it
• Executing any other administrative/ad-hoc tasks assigned and liaise with head office
• To plan and incorporate constant ways of improving the boutique operations in order to improve the overall experience and improve profitability

Leadership

• Lead, train and motivate the sales team to deliver quality customer service and purchasing experience
• Recruit, train, supervise and appraise staff on a regular basis
• To be the coach of the team
• Ensure the team’s onboarding and development plans incorporating brand’s Ethos is captured.
• Ensure Daily, weekly, and monthly sales reports are submitted to the management on time
• Share weekly sales report and insights with the team via weekly Sales Meeting

The Ideal Candidate

Attitude:

● A highly motivated and competent individual able to converse confidently at all levels both internally and externally with staff and clientele.

● Passion for People, Design, Jewellery and Gemstones

● A self-starter able to set the standard by their own professionalism and attitude.

● Comfortable working in a fast paced retail environment.

● Must be energetic, self-motivated and self-organised.

● Willingness to work hard and always have the intention to drive the business forward.

● Being able to work on several tasks at a time.

● Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

● Proven retail sales and expertise within a luxury and hospitality business for at least 5 years in a managerial capacity

● Strong Organisational Skills

● Strong Customer Management Skills

● Understand and represent Luxury mindset

● Gemmological Certification is a plus.

● Strong Leadership to ensure team’s cohesion and keep staff motivated

Roles and Responsibilities

• Execute the inspection program for all to ensure proper maintenance and standards are met and sustained
• Ensure execution of various programmes i.e. façade cleaning etc. Conduct staff training and re-training on proper cleaning methods
• Respond to client’s requests in a prompt and professional manner
• Assist and prepare for regular audits
• Supervise the entire Cleaning Team and manages staff performance, conduct training and coaching to the staff regularly
• Ensure work executed is in full compliance with Good Manufacturing Practices (GMP) and other international standards required for a manufacturing plant / medical plant.

Qualification Requirements

• Minimum Manufactured-related Diploma
• With experience in manufacturing/industrial plant/clean room cleaning preferred
• Minimum 5 years of relevant experience in similar capacity
• Possess strong leadership and communication skills

Preferred Skills / Others

• Work-at-Height and Safety related Certifications.
• Excellent planning and organisational skills and GMP Experience
• Proficiency in Microsoft Office Skills
• 5 day work week, to remain contactable 24/7 to attend to any emergencies; 5 min walk from Tuas Crescent MRT (EW31)

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as a Senior Audit Manager.

Principal Responsibilities

• Support the delivery of audits, some major and/or highly complex, which provide internal customers and stakeholders with critical assessments of the HSBC governance, risk and internal control frameworks
• Ensuring that audit assignments are completed in a timely and efficient manner with due respect to the standards established by GIA, industry best practices and the relevant risk and regulatory environment
• Providing specialist professional advice on audit findings and recommendations, thus ensuring that they are both fully understood and properly implemented by management
• Assisting in the completion of Continuous Monitoring activities to enhance GIA’s capability to provide effective and efficient assurance across the enterprise
• Consult with stakeholders to determine data requirements and conduct analysis to detect trends and anomalies
• Maintain and enhance stakeholder relationships through regular bilateral meetings, appropriate challenge in business risk governance forums, and keeping in touch with business, regulatory and industry developments
• Assist the Head of Audit, Singapore during the Annual Audit process and also Audit Universe refresh process
• Contribute to the wider development of Global Internal Audit, through collaborating with other audit teams, dedicating some of your time to consider how audit can use data analytics, agile techniques and other innovations to more efficiently and effectively deliver its objectives
• Assist in the leadership of the team, through acting as a role model for junior team members, and fostering an open and collaborative working culture

Qualifications

• Knowledgeable about general banking risks, processes and controls, with a specific focus on wholesale and investment banking, capital markets, liquidity and cash management, and lending
• An analytical thinker who is confident approaching areas outside of your expertise, getting to the heart of the key features and aspects quickly
• A good communicator, verbally and in writing, and able to present and influence, even when delivering difficult messages to stakeholders
• A professional with several years of experience working in a dynamic, complex and ambiguous environment, with achievements in a relevant business or function, such as an audit function, finance, risk management, compliance, or business management
• Dedicated to continually improving your own skills, which could be demonstrated by holding relevant professional qualifications such as in accountancy, finance or risk management, and keeping up-to-date with developments in the banking industry, markets and regulations
• Good at managing multiple competing priorities on different concurrent projects, and able to ensure delivery of objectives through analysis of options and coming to pragmatic decisions
• A team player, with a desire to help the team as a whole achieve its objectives

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Responsibilities:

1. Business Development covering the Automotive & Medical sectors including Medical device assembly
i. including marketing, market research, prospecting, developing relationships with potential customers
ii. covers Program management & Accounts management activities of established customers
2. Scope includes metal, ceramic & plastic parts fabrication via conventional & MIM + press sintered technologies
i. parts, assemblies, box builds
ii. Customer base includes MNCs and startup companies
3. Business Development
i. market intelligence
ii. business alignment
iii. customer relations
iv. sales planning with profit targets
v. marketing
4. Program management
i. Interpret & translate customer’s requirements to the project team
ii. engage customer & project team to meet program deliverables on time
iii. manage project team resources
iv. lead NPI to the factory through the RTP process
v. develop budget & operation plans
5. Account management
i. Maintain & expand existing accounts
ii. manage quality, cost & delivery KPIs
iii. maintain & strengthen customer relationships & customer satisfaction

Requirements:
1. Candidate must possess a min Bachelor's Degree in Engineering (Mechanical) or equivalent.

2. Preferably technical background with 5-7 years in a similar or related environment.

3. Resourceful and analytical, leadership qualities with good decision making

4. Positive attitude, initiative & willingness to take on challenges.

Salary will be commensurate with qualifications and experiences.
An attractive fringe benefits package will be offered to the successful candidate.

Job Descriptions

1. Manage the day-to-day sales activities for the semiconductor manufacturing equipment products (e.g. CMP tool) within the designated sales territory so as to achieve the sales target set by management.
2. Monitor, regulate and direct the activities of the sales representatives to maximize the market opportunities.
3. To make forecasts / targets regularly and to monitor performance of the sales team in relation to these forecasts. Manager is expected to make directions for the team to achieve these sales targets
4. To drive new marketing promotion efforts and to work with EC on the implementing the marketing and promotions efforts for the semiconductor manufacturing equipment products (e.g. CMP tool)
5. To make, develop and manage the localized marketing and sales program for the sales territory.
6. To communicate with the sales team to understand customer demands and offer sales support where necessary.
7. To work with EC to set the industry pricing level.
8. To manage the SAP ERP system for monitoring the progress of quotations, purchase orders, delivery and invoicing of customers.
9. To work closely with EC on the new accounts and new products, using the local team to win new contracts.
10. Establish customer rapport an acceptance
11. Any other duties as assigned by the management

Job Requirements

1. Knowledge of commercial and shipping documents (Incoterms)
2. Knowledge of the semiconductor manufacturing equipment products(e.g. CMP Tools).
3. Diploma/Degree in Engineering or equivalent
4. Good people skills with a pleasant personality.
5. Strong communication, interpersonal and customer service skills.
6. Excellent presentation and negotiation skills.
7. Ability to work independently as well as collaboratively within the team.
8. Must be prepared to travel overseas for training and to our customers’ location in the region as required.

Preferably to have Sales work experience in Japanese company in semiconductor industry for more than 5 years.

(Those without the relevant experience may be appointed as Senior Sales Engineer initially with a view to be upgraded later)

(Those with more years of relevant experience may be appointed to a relevant management position)

Benefits

• 10days AL
• AWS
• VB depending of the team and company performance
• Transport allowance

Working Hours

• 5 days (9am to 6pm)
• Monday to Friday

• To liaise with consultants, clients and subcontractors to all site related issues.
• To supervise and ensure works are in accordance with the contract drawings and specifications.
• Prepare method statement, shop drawings, installation / T&C check sheets, work progress report and other relevant documents for related works with project teams.
• To direct the daily activities of workers under his supervision. Brief the foremen and workers for every new job and monitor the progress with regular check to ensure satisfactory quality.
• Regular check on workers’ punctuality and be aware of the accommodation & transport arrangement.
• Always advise workers to take necessary safety precautions and work safely.
• To report immediately any accidents, schedule falling behind, damage of equipment, etc
• Coordinate with subcontractors and consultants on preparation and submission of shop drawings.
• Coordinate / prepare technical submissions with relevant authorities / clients / suppliers / subcontractors.
• To assist the Project Manager on all matters including preparation of master construction programme.
• To assist the Project Manager to negotiate / procure materials, equipment and labour.
• Hold technical discussions with various stakeholders to resolve technical / site issues.
• Fresh Grad are welcome to apply

The Opportunity

Esco Lifesciences Group is Singapore’s most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 42 locations and 26 direct countries across North America, Europe, Asia, Oceania.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first incorporated in 2017.

Esco Aster is a contract research development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products at affordable prices.

Our scientific work is in emerging and frontier biology utilizing cells as a final product or deriving products from cells which often we use cells as the factory to derive our target product.

Our first commercial breakthrough success is Esco Aster is commercially first in class being first in the world to be certified for cultivated/cell-based meat to FSSC 22000 and by a competent food regulatory body.

We are first in the region to operate an end-to-end integrated full cell line creation/immortalization or engineered cell line, cell culture process development, analytical development for stem cells and exosomes with full cGMP Capabilities from Drug Substance and small-scale fill & finish for final Cell Therapy Product.

The work we do creates a remarkable and lasting impact on our world. We offer you an opportunity to be part of this exciting journey to own your career and firsthand exposure to new emerging modalities supporting translational sciences.

Join us as we redefine BioSolutions for One World and One Health for the current and future generations to come.

Esco Aster.

One World Biosolutions for One Health.

Who we’re looking for

Physical/Mental Requirements/Work Environment

· Ability to understand protocols, technical reports and technology transfer documents.

· Ability to understand standard operating procedures and other related documents.

· Able to commit to weekend work when needed, off in lieu will be given for work on public holidays.

· Repetitive motions due to certain laboratory techniques.

· Good Understanding of Aseptic Techniques.

· Work performed in a clean room environment wearing PPE.

· Ability to define problems, collect data, establish facts and draw conclusions.

· Ability to focus regardless of circumstances and stress induced pressure.

· Ability to take proactive approach.

· Meticulous and systematic.

· Commitment to continuous learning and staying updated with industry best practices.

· Have a strong focus on safety, quality and timeliness.

· Have strong critical thinking skills.

Job Responsibilities

Sample and QC Process Management:

· Ensure all QC sample management, testing, including process validation, cleaning, raw materials, stability samples, water samples, etc., are planned and executed on time.

· Prioritize and plan all testing activities to support processing schedules.

· Plan QC testing on a FIFO basis to eliminate backlog and meet internal QC KPIs.

· Plan work assignments for all QC analysts based on the production plan.

· Support future setup of central QC lab for all BioSolutions within Esco Aster.

Leadership and Team Management:

· Lead the implementation of the Laboratory Information Management System (LIMS).

· Lead Quality Control SOP implementation.

· Collaborate with the Analytical Development Team and manage QC Analytical, Microbiology Team to manage the revision and/or change control of QC documents as needed.

· Ensure new Analysts and Specialists are trained appropriately.

· Supervise, develop, engage, and motivate a young and driven team of QC Team Members.

· Manage the routine operations of the QC lab, ensuring business delivery at the right quality, cost, and speed.

· Able to build and lead across functional department consisting of different QC functions and supervisors / deputies / subject matter.

Operational Oversight:

· Oversee several sub-teams such as sample management, reference management, regulatory management, and QC instrument and equipment management.

· Lead the team to comply with internal requirements in all aspects through end-to-end quality control system oversight.

· Ensure all activities in the QC team are performed in compliance with cGMP, data integrity, and EHS requirements.

· Keep up to date with the latest trends in Quality Controls Tools.

Training and Development:

· Oversee the training, evaluation, and management of staff in the QC lab, including coaching, developing, and supporting them to reach their full potential.

Regulatory Compliance:

· Manage GMP audits from regulatory authorities and clients, respond to audit reports, and create CAPAs as applicable.

· Support analytical method transfer activities.

· Author and review OOS/OOT and Deviation investigations for approval, maintaining investigation records in accordance with company policies.

Cross-Departmental Collaboration:

· Participate in Quality Risk Assessment Programs.

· Provide input and expertise on QC testing and practices for all departments.

· Serve as the QC representative for all customer and agency audits and support the audit of all 3rd party contract facilities.

· Oversee the management of Sample and Controlled Substance inventories.

· Provide technical support and advice on QC matters to other areas within the site: Production, Procurement, Supply Chain, Warehouse, and Process Developments.

· Work with Analytical Sciences and Technology (ASAT) to internal or external tech transfer from developed protocols from Analytical Development to Quality control including overseeing method verification, qualification, and validation activities.

Compliance Management:

· Participate in self-inspection and support client audits.

· Manage compliance tasks to ensure the Quality Control department is current and compliant.

· Maintain purchase orders, cost centers, and budgets for the QC department.

· Manage implementation and adherence to all applicable SHE and cGMP regulations.

· Support and oversee 3rd party test labs and ensure test labs are qualified per our QMS.

· Perform calibration and maintenance of QC laboratory equipment working with our CMMS and as per Iso 17025 standards and relevant GLP standards.

· Support/ oversee QC laboratory equipment/system qualification.

The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor and Management from time to time to support GMP activities.

Requirements

· Bachelor’s degree in life sciences with minimum of 5 years of experience in Quality Control within highly regulated cGMP pharmaceutical industry. Experience is Biologics and ATMPs (i.e. Cell and Gene) is an added advantage.

· Candidates with experience in ATMPs (Cell & Gene) manufacturing are highly preferred but not mandatory.

· Familiar and keeping up to date with current GMP and applicable GxP regulations and standards; experience with regulatory requirements such as Singapore/HSA, US/FDA, EU/EMEA, etc.

· Good understanding of GMP requirements in release testing (Potency, Identity, Content, Impurities, Microbiological safety assays).

· Experience in HPLC, Flow Cytometry, ELISA, dPCR/PCR, Assays and method qualification.

· Proficient in MS Office Suite (Microsoft Word, PowerPoint, Excel).

· Strong analytical skills and the ability to interpret data to drive decisions and improvements.

· Able to work independently, self- starter, self-motivated and task oriented.

· Good communication skills and leadership skills to effectively collaborate with cross-functional teams.

· A thorough understanding of the principles and management of cGMP compliance, and a strong quality mindset.

· Must be able to work in a team as well as independently.

· Proven leadership and team management skills.

· Excellent communication and organizational skills.

· Experience with LIMS and other laboratory management systems.

· Experience in Laboratory Equipment Qualification is an added advantage.

· Will be able to commit 5 working days per week in a fixed pattern.

Apply now by submitting a Cover Letter and CV to [email protected].

The incumbent will be reporting to the Operations Manager. He/She

will be responsible for the smooth and efficiency running of the day-to-

day operations and maintaining high standards of service at all times.

Job Description:

• Maintain the restaurant's revenue, profitability and quality goals
• Provide a comprehensive training program to train and motivate staff to provide excellent customer service
• Responsible for hiring and providing training to new hire servicing staff
• Responsible for the updating of the POS systems as necessary
• Ensuring that all the operational staff adhere to the restaurant's rules and regulations, food and safety regulations etc.
• Coordinate with the kitchen chefs daily on any changes of the menu
• Organize morning meetings to relate any customers feedback, service or manpower issues, menu changes etc.
• Responsible for the planning of the service and kitchen staff duty roster and delicate tasks to the members
• Evaluate staff performance and provide improvement plans if necessary
• Perform administrative task such as ordering and inventory tasks
• Reporting on financial performance, inventory etc.
• Control operational costs and identify measures to cut waste
• Manage and resolve customer concerns and complaints in a timely and professional manner.

Job Requirements

•  Minimum 3 years of expertise in a similar role in F&B service industry
•  Excellent leadership skills
•  Excellent interpersonal skills for dealing dipomatically with employees
•  Well organized and detail-oriented
•  Client cooperation and team-building skills
•  6-day work week

Broad Function:

As part of the technical services team, the Dept Manager is responsible for managing and control of the lab polymerization facilities. They need to design, optimizing for creating polymer materials and support the production processes such as scale up, trouble shooting and improvement.

Job Description

1. Ensure and manage employees’ performance and development

• Provie guidance and coach team to achieve targeted performance.
• Conduct regular check-ins with the team and provide feedback on performance.
• Conduct engagement activities and discuss the developmental needs of the team.

2. Involve in the strategic development and policymaking & change management for the company

• Participate in management meetings and discussions on policy formulation
• Lead, manage and role model change initiatives in the Company
• Budgeting and financial management

3. Collaborate with internal teams, including R&D to provide feedback on customer requirements and provide timely updates on development progress

• Communication
• Information sharing
• Cross functional meeting
• Resource allocation
• Project management

4. Identify and mitigate risks associated with polymerization projects ensuring compliance with relevant regulations and standards

• Risk identification & analysis
• Risk monitoring and controls
• Communication and reporting
• Data security and privacy
• Crisis management planning

5. Technical Development

• Overseeing projects related to polymer synthesis, characterization, and application development.
• Analysing experimental data to draw conclusions, identify trends, and make informed decisions about development direction
• Collaborate with related department to ensure smooth integration of new polymers into existing production lines.
• Developing a strategy for protecting intellectual property through patents

6. Laboratory Management

• Ensure safety and compliance of ACM polymerization laboratory.
• Training of new lab staff.
• Lab work planning and scheduling.
• Equipment & spare parts management.

6. Others

• Perform any other tasks assigned by the management

Requirements:

1. Degree in chemical engineering, Polymer synthesis chemistry, or equivalent.
2. At least 3 years of relevant working experience
3. In depth knowledge of polymerization mechanism and kinetics.
4. Expertise in polymer characterization evaluation techniques.
5. Good leadership Quality
6. Ability to interpret and analyse data.
7. Excellent written and verbal communication skills.
8. Ability to collaborate effectively with colleagues.
9. Understanding relevant safety regulations and best practices.
10. Project management skills
11. Intermediate MS Office skills.
12. Self-disciplined as a role model for employees.
13. Meticulous in handling complex work.
14. A resourceful problem solver.
15. A person with high degree of integrity and patient.
16. Understand the Japanese culture to support working with Japanese colleagues. (Preferred)

Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

The Audit Manager is responsible for overseeing audit engagements, managing client relationships, and leading a team of audit professionals to ensure the delivery of high-quality audit services. This role requires strong leadership skills, deep knowledge of auditing standards, and the ability to manage multiple engagements simultaneously. The Audit Manager will play a key role in the firm’s growth by contributing to business development efforts and maintaining the highest standards of service to our clients.

Key Responsibilities:

• Engagement Management:Plan, execute, and oversee audit engagements from start to finish, ensuring they are completed on time, within scope, and within budget.
  Review and approve audit work papers, financial statements, and audit reports prepared by the audit team.
  Identify and assess audit risks and develop strategies to address them.
  Ensure compliance with applicable auditing standards, regulatory requirements, and the firm’s quality control policies.
  
• Client Relationship Management:Serve as the primary point of contact for clients during audit engagements, addressing their concerns and providing solutions to their needs.
  Develop and maintain strong client relationships through effective communication and by providing value-added advice.
  Assist clients with the interpretation of financial statements and other audit findings.
  
• Team Leadership and Development:Lead, mentor, and develop a team of audit associates and seniors, fostering a collaborative and supportive work environment.
  Provide on-the-job training, feedback, and performance evaluations to audit team members.
  Promote a culture of continuous learning and professional development within the team.
  
• Technical Expertise and Compliance:Stay current with developments in auditing standards, accounting regulations, and industry trends.
  Provide technical guidance and expertise to the audit team and clients as needed.
  Ensure that all audit engagements adhere to relevant professional standards and ethical guidelines.
  
• Business Development:Identify opportunities for expanding audit services and contribute to the firm’s business development initiatives.
  Participate in networking events, industry conferences, and other activities to promote the firm’s services and attract new clients.
  Prepare proposals and presentations for prospective clients.
  
• Operational Efficiency:Monitor engagement profitability, manage billing, and ensure timely collection of fees.
  Implement and maintain efficient audit processes and methodologies to improve service delivery.
  Contribute to the development and improvement of audit tools, templates, and best practices.
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification (e.g., CPA, ACCA) is required.
• Minimum of 5-7 years of experience in audit, with at least 2-3 years in a supervisory or managerial role.
• Strong knowledge of IFRS, GAAP, and other relevant accounting and auditing standards.
• Proven ability to manage multiple audit engagements and teams effectively.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in audit software and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required for client engagements.

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects;
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects;
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget;
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries;
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Requirements

• Minimum Diploma in IT related
• Minimum ITIL Foundation
• Any technical certification is advantages

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

• Position: Construction Manager (Project Based)
• Project Location at East Singapore
• 6 Days Alternate Full Saturday (8am-5pm / 9am-6pm)
• Alternate Saturday Off

Do apply this role to know more of the details if you keen to proceed.

Requirement

1. At least Degree in Civil & Engineering or equivalent is a must for this post.
2. Registered engineer under BCA Singapore
3. Min 5 years of working experience as Construction Manager or Project Manager.
4. Those experience in Civil Works, Dredging, Revetment, construction of pier and wharf are highly preffered.
5. Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Patsnap is a technology innovation information service provider, committed to providing services for global innovative enterprises and innovation ecosystem people, providing innovation data to gain insights, providing innovation tools to promote agile collaboration, building innovation ecosystem with open cooperation, and realizing the mission and value of "connecting innovation, breaking boundaries".

Job Description

• Drive revenue growth for our organization and the businesses we support by managing the entire customer lifecycle mainly around renewal and expansion.
• Build and maintain strong relationships with customers.
• Improve performance of our clients IP and R&D workflow in a client-centric manner
• Adopt a data-driven approach of sales funnel management and account management with accurate forecasting.
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
• Conduct professional negotiation of commercial agreements.
• Conduct customer onboarding meetings and quarterly business reviews.
• Develop new business in life-science industry with the region’s leading enterprises from big enterprises to promising SMEs.
• Keep up to date with all major product updates for the ability to articulate their value to our clients.

Job Requirements

• Bachelor's degree or higher in a relevant field.
• 5-10 years of relevant work experience in a client-facing role, preferably in a sales or account management capacity.
• Proficiency in CRM systems and data analysis tools.
• Experience with sales force automation tools and customer relationship management best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Assist Deputy Director to manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives;
• Report on project success criteria results, metrics, and deployment management activities;
• Work creatively and analytically in a problem solving environment demonstrating teamwork, innovation and excellence;
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for a project progress update and monitoring of quality;
• Liaise with the relevant authorities to meet permits and licensing requirements;
• Prepare estimates and detailed project plans for all phases of the project;
• Procure adequate resources to achieve project objectives in planned timeframes;
• Monitor staff performance and complete performance views;
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership;
• Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders;
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards;
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering recognized by Singapore Professional Engineers Board (PEB)
• Minimum 2 year of experience in constructions or civil engineering
• Those with experience in underground utilities
• especially Cable/ water/gas pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Annual leave entitlement start at 18 days
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Why Join Us

• Opportunity to work in a dynamic and fast-paced environment
• Engage in diverse tasks that keep each day unique and interesting
• Be part of a team that values communication, efficiency, and security
• Supportive work culture with opportunities for growth and development

Project Overview:

Client APAC Brand Social team is the speciality team within Client APAC Marketing that leads the strategy and implementation of Brand, Social and Creative in APAC. The team serves and enables the cross market, cross product and cross functional teams to bring Client’s brands and products to consumers in the most culturally relevant, user centric and brand authentic way on social media.

Overall Responsibilities:

• Lead the strategic development and implementation of the APAC social influencer blueprint in close partnership with Global social influencer marketing team and local markets and product teams.
• Launch a successful pilot of the data-driven influencer marketing approach in APAC and set a clear path for scaling across APAC
• Roll out the global social influencer marketing training program to all APAC marketers and guide teams to upskill with literacy and know-how to fully tap into social influencer marketing
• Set a solid foundation of infrastructure, processes, governance and guardrails for influencer marketing in APAC to safeguard the brand

Top 3 Daily Responsibilities:

• Conduct an influencer campaign, spend and execution audit for APAC and present to key stakeholders of key gaps and business opportunities that will inform the longer term APAC influencer strategy.
• Roll out the multiple global influencer programs successfully and effectively in all key APAC markets.
• Test and learn the global data-driven influencer marketing approach for a 6 months pilot and consolidate learnings for scaling.

Mandatory Skills/Qualifications:

• At least 5 years of relevant and deep social influencer marketing experience in the entertainment, sports or FMCG industry.
• Deep knowledge of the social influencer and creator industry and ability to apply strategic thinking to solving for critical business gaps.
• Strong track record of building successful influencer programs that drive impact to brand and business results.
• Have leveraged a sound data driven approach beyond pure relationship to build a sustainable influencer model.
• Have the creative judgment and experience to drive outstanding influencer collaboration social campaign creatives.
• Comfortably navigate ambiguity with strong bias towards ownership and action.
• Confident with senior stakeholder management across Global, Regional and Local.
• Familiar with social creator tools and social media tools.
• Social Media related skills such as experiences of managing social accounts, creating and publishing social content, social analytics, community management, social listening etc.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

Reward and Performance, as part of our Workforce team, advises PwC’s clients on strategies to support the attraction, engagement and retention of their key talent. As a team, technical excellence and accuracy is at the heart of everything we do. Our practice is organised to ensure the advice we provide is strategic but technically accurate, broad but relevant, and always capable of being successfully implemented. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital.

You will work alongside our reward advisors, supporting clients to address a wide variety of areas including executive remuneration; employee reward and performance management; career architectures and people analytics. You’ll also work closely with our broader team of workforce advisers on people and human capital matters.

How will you value-add?

As a Manager / Senior Manager, you will be an integral part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from rewards strategy to execution.

• Proven analytical experience, financial modelling, and quantitative analysis with strong numerical and excel skills
• Strong consulting mindset and ability to identify, connect with, and apply your experience to our clients’ challenges. Prior consulting experience is preferred
• Strong project management skills and ability to independently run small projects
• Support senior members of the team in managing and growing client relationships
• Create intellectual capital on subject of expertise for sharing with clients and the team
• Mentor and guide the junior members of team
• Collaboration and participation within a highly dynamic, diverse and inclusive team
• Good subject matter expertise in the area of reward and performance
• Excellent verbal and written communication skills and interpersonal skills

About you

• 5 to 7 years of relevant experience within the human capital domain of total rewards and performance
• Degree in Finance, Economics, or Business administration preferred
• Acting with integrity to create positive impact on our clients, colleagues, and communities

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Key Responsibilities:

· Develop and drive HR Projects with HQ or countries who are running in parallel and set up a system to monitor, track progress, identify roadblocks and monitor the delivery

· Conduct HR compliance related activities with internal or external parties

· Support on management committee operations to support the day-to-day operations of the Management Committee and ensure the achievement of the company's strategy and the Committee's key projects

· HR Data analysis for supporting key HR decision or business success

Work with country HR on some national key projects and provide compliance or professional opinions. Or be responsible for HR work in some small scale countries

Qualifications

· Bachelor degree with 8 years of HR experiences

· Ideally worked in highly matrixed and complex work environments (Large MNCs, start-ups, internet companies)

· Proven communication capabilities and stakeholder management ability with not just in-country employees but HQ colleagues as well;

· Possesses strong experience in project management: Project Chartering, Resource reallocation;

· Self-driven, conscientious, strong adaptability and fast learner; able to work in a fast-paced environment, deadline driven, and extremely well organized;

· Experience driving direction and alignment with cross-functional teams and operating in ambiguous environments.

Fluency in both English and Mandarin to deal with international stakeholders and stakeholders who are based in HQ

Client Acquisition & Relationship Management

• Focus on acquiring new clients, particularly in the manufacturing, IT, industrial, operations, and medical sectors.
• Utilize cold calling, targeted email campaigns, and social media outreach to identify and engage potential clients.
• Proactively present our services to prospective clients, aiming to establish long-term partnerships.
• Maintain and strengthen relationships with existing clients, universities, and colleges to enhance collaboration opportunities and drive sustained growth.

School Development Initiatives

• Cultivate and maintain strong relationships with university and college lecturers.
• Work closely on learning, development, training, and internship programs available to students.
• Promote career advancement opportunities in Singapore to students and graduates.
• Maintain regular follow-ups with lecturers to strengthen partnerships.
• Collaborate closely with lecturers to bridge the talent gap and enhance student readiness for the workforce.

Ad Hoc Duties

• Support additional tasks as requested to ensure efficient business operations.

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

As a FE Materials Supplier Manager, you will be responsible for developing a category strategy for managed categories, validating strategies with Global and Regional Category Managers/s and the respective internal partners and stakeholders. You will be conducting strategic sourcing initiatives, plan and execute negotiations using supplier and industry analysis, benchmark and cost management. Through management of the category strategy, you will also be building trusted partnerships with internal stakeholders, driving best-in-class, cost, supply and resilience.

Key Responsibilities

Category Management & Strategic Sourcing

• Implement processes to monitor stakeholder satisfaction with key suppliers.
• Analyze sourcing needs and make recommendations to stakeholders for assigned categories.
• Identify local and regional supplier opportunities to assist with the category strategies
• Develop category strategies for managed categories and validate strategies with Global and Regional Category Managers/s and internal partners.

Cost Management & Analysis

• Identify and evaluate category-specific savings opportunities
• Monitor and enforce the implementation of sourcing strategies

Negotiation

• Lead or participate in regional negotiations for managed categories
• Lead regional sourcing events/RFQ process and provide inputs for category management plans
• Incorporate savings targets and contract requirements into negotiations
• Conduct strategic sourcing initiatives, negotiations, and cost management using supplier and industry analysis.

Business Partnering

• Collaborate with Stakeholders to deliver Strategic Solutions
• Develop and maintain expertise in the assigned spend categories through relationships with key stakeholders
• Drive customer-centric approach to solving issues and representing Procurement
• Develop and maintain collaborative partnerships to enhance cost-effectiveness, supply chain efficiency, and resilience.

Requirements:

• Bachelor or Masters Degree in Business, Business Administration or Management, Engineering, Supply Chain Management, or related field of study.
• 0 -2 years of experience in Supplier Management. Fresh graduates are welcome to apply.
• Proficient in data analytical tools (such as Tableau, Power BI, Python, Robotic Process Automation) will be an added advantage.
• Strong communication skills and the ability to be a persuasive advocate
• Ability to manage relationships with various individuals involved and effectively drive business needs
• Self-motivated and driven individual who is comfortable working in a global, fast-paced and dynamic environment.
• Proven analytical and problem-solving skills

Responsible for obtaining materials, components, equipment, and services. Performs cost analysis and volume planning for major commodities. Acquires and maintains technical understanding of products purchased. Coordinates purchasing activities with manufacturing and engineering departments to maintain inventory at planned levels. As required, monitors the cost, schedule, and scope of assigned subcontracts to assure best quality at best value. May recommend cost saving proposals including make vs. buy analysis, alternative sourcing, and vendor evaluation criteria.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

We are seeking a dynamic and experienced Senior Supply Chain Manager to lead the end-to-end supply chain operations for BB Company. As a key member of our leadership team, you will be responsible for developing and executing strategic initiatives, managing key partnerships, optimising inventory, and ensuring the overall efficiency and resilience of our supply chain.

What You’ll Do

1. Strategic Planning:
   Develop and implement supply chain strategies aligned with the overall business goals.
   Collaborate with key Product, Marketing and Operations stakeholders to align the supply chain strategy
2. Partner Management:
   Establish and maintain strong relationships with Fulfillment Centers, Contract Manufacturers and Raw Ingredient Suppliers
   Evaluate and select partners based on performance, quality, and cost-effectiveness.
3. Inventory Management:
   Optimize inventory levels to balance the need for product availability with cost control.
   Implement inventory control measures to prevent stockouts and excess inventory.
4. Risk Management:
   Identify potential risks in the supply chain and develop contingency plans to mitigate disruptions.
   Monitor geopolitical, economic, and industry trends that could impact the supply chain.
5. Performance Measurement:
   Establish key performance indicators (KPIs) for the supply chain and regularly assess and report on performance.
   Continuously seek opportunities for improvement and efficiency in the supply chain processes.
6. Logistics Optimization:
   Streamline transportation and distribution processes to minimize lead times and reduce overall logistics costs.
   Explore innovative solutions to optimize transportation and storage.
7. Quality Control:
   Implement and oversee quality control measures throughout the supply chain to ensure that products meet or exceed quality standards.
   Work closely with suppliers to address quality issues and improve overall product quality.
8. International Logistics and Shipping:
   Build the logistics for international operations, considering the delivery lead time and costs for customers worldwide
   Coordinate shipping and transportation arrangements, including customs compliance and import/export regulations. Seek opportunities to optimize international logistics and reduce costs and improve customer satisfaction.
9. Continuous Improvement:
   Implement key performance indicators (KPIs) to measure and assess the effectiveness of supply chain processes.
   Identify opportunities for process optimization, cost reduction, and service enhancement. Implement lean methodologies, conduct regular performance reviews, and collaborate with internal teams and external partners to drive continuous improvement initiatives.
10. Collaboration and Communication:
    Foster collaboration and open communication between different departments, including, marketing, product, customer service, business development, finance.
    Work closely with cross-functional teams to address challenges and optimize processes.

Your Experience

• Proven experience in a senior-level supply chain management role, preferably in the consumer goods or health and wellness industry.
• In-depth knowledge of supply chain best practices, logistics, and international trade regulations.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent leadership, communication, and negotiation skills.
• Demonstrated ability to drive strategic initiatives and lead cross-functional teams.
• Bachelor’s degree in Supply Chain Management, Business, or a related field. Master’s degree might be a plus.