Total 131 quality assurance job vacancies in Singapore Changi

We are offering an internship in the quality management department of the Bosch Mobility Aftermarket Asia Pacific (APAC) region based in Singapore office.
Our focus is to support business and product strategies in terms of quality management for products and processes to continuously grow our automotive aftermarket business in APAC. We are looking for enthusiastic and dynamic candidates to join us for internship of 6 months.

Support our team in operational tasks
• Monthly Key Performance Index updating.
• OES & IAM complaint register updating & follow up.
• Support in maintaining related internal processes and systems.
• Support in Digitalization and Automation transformation activities.

Be in charge of your own projects
• Standardize data collection for specific Quality management aspects and prepare for further analysis.
• Work on new idea /concept on data and process automation.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24005

What will you do?

We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.

We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24079

What will you do?

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Your deep domain expertise in QA and testing will be most valuable to the team in building a strong foundation of QA for the delivery of quality ICT systems for agencies.

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Designation : Quality Manager

Working Hours & Days : 8:30 am – 5:30 pm, Monday – Friday

Work Location : 65 Airport Blvd #01-13 Changi Airport T3 Singapore 819663

__________________________________________________________________________________________________

Important Note: Please read the full Job Responsibilities & Requirements very carefully before deciding whether you have the skills, knowledge, and experience that we are looking for (as stated below).

_____________________________________________________________________________________________

WHO WE ARE:

Ever wonder who brings the entertainment to your flights?

Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

Panasonic Avionics Services Singapore Pte Ltd (PACSS) is Panasonic Avionics Corporation’s Centre of Excellence in Asia-Pacific for the maintenance of in-flight entertainment and connectivity (IFEC) systems and repair of components produced by Panasonic Avionics.

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry.

We are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas, such as background, culture, gender, ways of thinking, skills, and more.

If you want to learn more about us, visit us at www.panasonic.aero

___________________________________________________________________________________________________________________________

JOB SUMMARY:

Responsible for all quality matters in the Maintenance Services. Responsible for the development and administration of the quality and safety system to ensure compliance with the airworthiness requirements. Direct responsibility for all matters affecting airworthiness and regulatory requirements.

KEY RESPONSIBILITIES:

Quality and Regulatory Compliance :

• Ensure quality compliance with the aviation regulatory requirements and PAC quality policies and procedures. Maintain a quality system that is in compliance with the various aviation regulatory requirements such as SAR145, FAR145, EASA145, CCAR145, etc.
• Provide guidance and support to other departments in areas of quality and certification, such as FAR Part 21.
• Ensure that the scope of work is carried out per requirements and submit the new scope of work to relevant aviation authorities for approval.
• Establish and monitor the customers’ satisfaction or dissatisfaction or complaints on matters related to quality.
• Ensure compliance with the requirements of the Safety Management Systems under the various relevant airworthiness authorities.
• Ensure compliance with the requirements of the Workplace Safety and Health regulations as part of the safety committee.
• Establish and maintain the various exposition and manuals in accordance with the regulatory requirements.

Auditing:

• Focal contact for external quality auditors including customers’ quality auditors and aviation authority inspectors. Implement an independent quality audit program in which all quality and maintenance procedures are reviewed at regular intervals.
• Any observed non-compliance or deviation from standards is to be brought up to the attention of the person concerned via his/her supervisor, with a time scale for corrective actions to be completed.

KEY QUALIFICATION:

• Diploma/ degree in Engineering discipline.
• 8 years in a supervisory capacity in quality assurance in an aerospace/ aircraft maintenance environment.
• 2 years of direct staff management in a quality assurance environment in an aerospace/ aircraft maintenance environment.
• Possess a valid CAAS SAR 66 Category B2 license.

KEY KNOWLEDGE & SKILL REQUIREMENTS:

• Preferably holding a Lead Auditor certificate
• Possesses a high level of confidence and is capable of making logical and tough decisions.
• Good communication skills to interface with different levels of employees in the organization as well as external auditors.
• Familiarity with FAA, EASA, CAAS and other relevant Airworthiness Authorities’ requirements and compliance requirements for all aviation legal, safety and health regulations.
• Understanding of international shipping and INCOterms.

KEY REQUIRE CHARACTERISTICS:

Effective Communication:

• Ability to communicate effectively and professionally across all organizational functions and levels.
• Strong written and verbal communication skills to interface with different levels of employees and external auditors.

Interpersonal Skills:

• Strong negotiation and interpersonal skills to interact and work with customers, suppliers, and regulatory bodies.
• Ability to provide guidance and support to other departments in areas of quality and certification.

Attention to Detail:

• Great attention to detail with good problem-solving skills.
• Ability to identify non-compliance or deviations from standards and take corrective actions.

Analytical Thinking:

• Ability to analyze complex data and processes to identify areas for improvement.
• Skilled in using data to drive decisions and implement effective quality management strategies.

Compliance Focus:

• Thorough knowledge of local and international aviation regulations and standards.
• Commitment to maintaining and enforcing compliance with all relevant regulations.

Integrity and Ethical Standards:

• High ethical standards and integrity in all quality management practices.
• Commitment to upholding the company’s values and ensuring ethical compliance.

Independence and Initiative:

• Ability to work independently with minimum supervision.
• Self-driven, assertive, and able to take initiative in ensuring compliance with regulatory requirements.

Teamwork:

• Ability to work well in a team setting, collaborating with other departments and external auditors.
• Capacity to support and guide team members in maintaining quality and compliance standards.

Decision-Making:

• Possesses high level of confidence and capable of making logical and tough decisions.
• Ability to establish and maintain the various exposition and manuals in accordance with regulatory requirements.

Technical Proficiency:

• In-depth understanding of technical aspects of aircraft maintenance and quality assurance.
• Ability to stay updated with the latest industry standards and technological advancements.

Crisis Management:

• Ability to effectively manage and resolve crises or unexpected quality issues.
• Strong problem-solving skills to handle emergency situations calmly and efficiently.

Continuous Improvement Mindset:

• A proactive approach to continuously improving quality processes and systems.
• Ability to implement and manage quality improvement initiatives.

Project Management Skills:

• Competence in managing multiple quality-related projects simultaneously.
• Ability to plan, execute, and oversee quality initiatives from start to finish.

OUR PRINCIPLES:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

WHAT WE OFFER:

At Panasonic Services Singapore Pte Ltd, we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

• Employee reimbursement of Medical, Dental, Vision Care, and Health Screening.
• Insurance Coverage for employee + their spouse and children.
• 13-month Bonus and annual performance bonus.
• Training is provided internally and externally.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the job’s essential functions with or without reasonable accommodation.

___________________________________________________________________________________________________________________

Interested candidates, please send your latest updated resume by clicking "Apply Now".

Please include the following in your resume:

1. Earliest availability
2. Reason for leaving the last position (if applicable)
3. Current/last drawn salary
4. Let us know why you're a good fit for this role

Our apologies; only shortlisted applicants will notified.

Thank You for Applying! Take Care and Stay Safe!

Job Description:

1. Supplier Quality Management

• Develop and implement supplier quality management programs.
• Conduct regular audits and assessments of supplier facilities to ensure compliance with quality standards and regulatory requirements.
• Evaluate and approve new suppliers based on quality performance and capability assessments.

2. Quality Assurance and Control

• Establish and maintain incoming material inspection processes and criteria.
• Monitor and report on supplier performance, including quality metrics, delivery performance, and corrective actions.
• Work with suppliers to develop and implement corrective action plans to address quality issues.

3. Continuous Improvement

• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.

4. Collaboration and Communication

• Serve as the primary point of contact for all supplier-related quality issues.
• Work closely with internal teams, including engineering, production, and procurement, to address quality concerns and improve supplier relationships.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders.

5. Documentation and Compliance

• Ensure all supplier quality documentation is accurate, complete, and up-to-date.
• Maintain records of supplier audits, inspection results, and corrective actions.
• Ensure compliance with industry standards, customer requirements, and regulatory guidelines.

6. Training and Development

• Provide training and guidance to suppliers on quality standards, processes, and requirements.
• Mentor junior team members and support their professional development.

Job Requirements:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 7 years of experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong knowledge of semiconductor manufacturing processes and quality standards.
• Proven experience in conducting supplier audits and implementing corrective actions.
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers and internal teams.
• Preferred Skills: Certification in quality management (e.g., CQE, Six Sigma, Lean Manufacturing) is highly desirable.
• Proficiency in quality management tools and software.
• Experience with regulatory requirements and standards specific to the semiconductor industry.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement. 

Responsibilities:

• Coordinate TQM Activities:
• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects
• Support Continuous Improvement:
• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.
• Quality Assurance:
• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.
• Training and Development:
• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.
• Data Collection and Analysis:
• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.
• Communication:
• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

• Minimum of 0-2 years of experience in quality management or a related field.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

Authorities and Responsibilities

1. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives.
2. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
3. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with customers, production and suppliers to meet the quality requirements.
7. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
8. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
9. Manage the implementation / schedule of calibration control.
10. Participate in the implementation of risk assessment and risk control of medical devices

Competence Requirement

• Preferred to have NTC / Diploma / Degree in Precision / Mechanical Engineering or related discipline.
• Fresh degree may be considered while other educational qualification is required with preferred 3 - 8 years of relevant working experience in related Engineering industry.
• Possess good analytical, verbal, written and interpersonal skills.

• Remuneration Package: Up to $10,000 + AWS + Variable Bonus
• Location: West, Walking Distance from MRT Station
• Business Travel: ~35% to Asia Regions

Are you a seasoned quality assurance professional with a passion for excellence and innovation? Our client, a reputable company in the consumer care manufacturing industry, is seeking a dynamic individual for this great opportunity.

Key Responsibilities

• Drive Compliance and Quality Standards: Influence and persuade senior site and sales heads to ensure adherence to top-tier quality systems, mitigating risks associated with non-compliance and subpar quality.
• Global Coordination: Collaborate closely with Group Quality to maintain a unified global approach to quality, providing consistent and comprehensive documentation across various regions.
• Customer Satisfaction: Enhance quality performance by monitoring key indicators on customer complaints, ensuring exceptional customer service while staying competitive in the market.
• Problem-Solving Expertise: Tackle complex challenges involving diverse and critical information, requiring keen recognition and resolution skills.
• Autonomous Decision-Making: Make independent business decisions that significantly impact different manufacturing sites and the overall business.
• Training and Coaching: Provide expert training and coaching to Sales and Site teams on quality and customer-related needs.

Requirements

• Educational Background: Degree in Chemistry.
• Extensive Experience: Minimum of 10 years of experience in Quality, preferably with a background in consumer care or chemical downstream manufacturing industries and experience overseeing Asian regions.
• Product and Market Insight: In-depth understanding of the company’s products and market trends.
• Regulatory Knowledge: Thorough knowledge of QA systems, GMPs, and regulatory requirements, including familiarity with guidelines such as ICH, FDA, EMA, and MHRA.

Interested candidates, please forward your CVs in MS Word format to [email protected].

Reg No. R1983718

Triton AI Pte Ltd

License No. 21C0661

Job Responsibilities:

• Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
• Develop and implement quality control processes, procedures and standards to ensure that products or service meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.

Job Requirements:

• Major in any engineering field.
• Minimum 8 years of experience in manufacturing field, as well as minimum 4 years in supervisory role.
• Able to work under stress, dynamic and fast pace manufacturing environment.
• Candidates require strong teamwork mindset, posses effective organising and communication skill as needs to cohesively work with customers and internal teams.
• Experience in semiconductor capital equipment manufacturing will be added advantage.

• Location: International Business Park (IBP)
• Business travel requirement: ~35% to Asia regions
• Salary: $8,000 - $10,000 commensurate with experience

Role Overview

As a key member of the Group Quality Leadership team, the Regional Quality Manager supports manufacturing and non-manufacturing sites on quality matters across the Asia Pacific region.

Job Responsibilities

• Influence and persuade senior site and sales heads to ensure compliance with required quality standards and mitigate risks from non-compliance.
• Coordinate with Group Quality for a unified global quality approach and consistent documentation.
• Stay updated on new customer quality requirements, identify gaps in current practices, and help sites close these gaps through planning and best practices.
• Communicate complex quality information in a user-friendly way.
• Monitor quality performance using indicators and data analysis to improve customer service and competitiveness.
• Identify and solve complex quality problems, provide advice in critical situations, and handle product recalls.
• Make significant business decisions independently that impact multiple sites and overall business performance.
• Provide training and coaching on quality and customer-related needs.
• Represent the company on quality committees and regional trade associations.
• Support sales with quality discussions and meet with main or potential customers in the region.

Knowledge, Skills, and Abilities

• Degree in Chemistry
• Minimum 10 years of experience in Quality.
• Preferably comes with consumer care background and proven experience overseeing the regions (Asia).
• In-depth understanding of the company’s products and market trends.
• Thorough knowledge of QA systems, GMPs, and regulatory requirements.
• Familiarity with guidelines such as ICH, FDA, EMA, MHRA.
• Ability to plan multiple activities with competing priorities.
• Commercial insight to evaluate processes for commercial benefits.
• High level of interpersonal skills.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Key Role

• Support the Team Lead in conducting compliance assurance testing on 1LOD/2LOD AML/CFT controls on a regular basis or as required.
• Adopt and adapt the Group’s testing methodologies in carrying out the reviews
• Independently design and develop review programs for effective execution
• Identify AML/CFT compliance related risks, escalate and provide suitable recommendation for findings detected
• Document and perform record-keeping for reviews conducted
• Prepare case summary reports and presentation deck for management reporting
• Support AML/CFT compliance activities and take part in assigned projects on an ad-hoc basis
• Be the main liaison for Compliance for all internal and external AML Compliance related audit engagements
• Stay abreast of regulatory developments and best practices within the region
• Prepare training materials and conduct trainings, if required

Other function(s)

• Assist the Team Lead in carrying out any assigned duty relating to compliance;

Carry out any other projects or work as and when directed by the Head Group Compliance, Singapore from time to time.   

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24060

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24079

What will you do?

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Your deep domain expertise in QA and testing will be most valuable to the team in building a strong foundation of QA for the delivery of quality ICT systems for agencies.

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Manage the Airworthiness Directives for Part 21 and Part 145 regulations.
• Maintains the Quality Management System for both Production and MRO.
• Updates Quality Manuals and Maintenance Organization Expositions and Product Quality Plan.
• Ensures internal audits conducted and executed timely.
• Perform qualification assessment to qualify and authorize Technician, Inspector and Signatory/ Certifying Staff
• Ensure trainings and qualification is managed in a timely manner as per schedule.
• Ensures Quality procedures are latest and executed in accordance to the quality system.
• Conducts trainings on quality subjects to staff to enhance understanding of subject as per training plan.
• Facilitates Regulatory and Custom Audits effectively.
• Ensure proper facilitation of customer visit for assessment and customer improvement plan.
• Performs production readiness reviews as per project schedule.
• Ensures FAI are reviewed and verified accurately.
• Conducts product audits timely as per internal audit plan.
• Participates actively in Analysis and Decision Committees and Material Review boards to ensure issue is facilitated in a timely manner.
• Ensures qualification of test equipment is performed effectively.
• Conducts accurate waiver management and access impacts.
• Support the internal operation APQP implementation.
• Support supplier PRR and FAI activity for piece part or SRU as and when necessary at supplier site.
• Supports PE team in assessing readiness of new repair capability
• Supports PE team in assessing readiness of new bench test.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

QUALIFICATIONS

• Diploma in Mechanical/Electronics Engineering.
• Minimum 4 years’ hands-on QC experience, preferably in a manufacturing/workshop environment.
• Proficient in interpreting mechanical/schematic drawings.
• Familiar with the usage of commonly-usedbQC testing/measuring instruments.
• Strong verbal and written English, and able to generate QC reports in good English.
• Organised, methodical, meticulous, pro-active.
• Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified.
• Responsible, a team player, able to communicate and integrate well in an international environment.

KEY RESPONSIBILITIES

• Perform product inspections to ensure that they conform to all specifications and procedures.
• Perform Incoming inspections, In-Process inspections, and Final inspections prior to delivery.
• Prepare QC reports.
• Communicate internally and with vendors on product faults, and follow up to ensure rectification.
• Ensure ISO/QEHS compliance for QC matters.

RESUME MUST STATE

• Details of hands-on work experience, including industry type (e.g. in a manufacturing environment, etc)
• Current & expected salary
• Earliest commencement date
• Contact phone number

LOCATION / OPERATING HOURS

• East (company transport provided to/from Tampines MRT)
• Mondays – Fridays, 8.30am – 5.30pm

• Monthly Salary: Up to $3,700
• Contract Duration: 9 Months
• Shift: 12 Hours Day Shift
• Location: Jurong Island

Responsibilities:

• Conduct and analyze tests on finished products to support batch approval and rejection processes.
• Accurately record test analysis results following QA good documentation practices.
• Perform test analyses on non-routine samples, including retests, customer complaints, or rejections.
• Prepare chemical reagents used in the lab and maintain proper housekeeping (washing glassware, cleaning work areas, and equipment).
• Monitor and record inventory levels of chemicals and glassware, informing the QC Manager for replenishments as needed.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis and heavy metals).

Requirements:

• Diploma/Degree in Chemistry with chemistry lab testing internship experience (Entry Level).
• Willingness to work a 12-hour day shift.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews & Participate in FAI reviews and verify FAI reports
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

Key Responsibilities

1. Develops, applies, revises, maintains and/ or tests quality/ reliability standards to ensure alignment with customer expectations.
2. Designs and implements methods and procedures for inspecting, testing and evaluating the quality/ reliability of products
3. Develops, implements quality/ reliability test plans and performs failure analysis. Perform FMECA, document CRAMS and work with supplier and engineer to enable crams test plan. Also perform PQP at supplier. Reliability modeling and ERAMS
4. Gathers operational and test data and evaluates results. Prepares documentation for testing.
5. Develops methods and parameters, project methodology and/ or project proposals.
6. Evaluates work methods, procedures and policies to ensure world class quality standards are attainable.
7. May be accountable for projects/ programs as wells as, developing methods and parameters, project methodology and/ or project proposals.
8. Coaches, mentor and conduct training for targeted organizations on quality & reliability process

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

About the job

Reporting to the Logistics manager, you play a significant role in IKEA Tampines supply quality, health and safety standards in the goods flow process and customer delivery processes. You will contribute to positioning the IKEA Tampines In-store logistics department as a responsible partner in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way.

Your assignment

• Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus.
• Secure implementation of the Supply Quality “Detect-Correct-Report” way of working in all parts of logistics operation with a zero-tolerance approach towards non-compliant goods meeting the customer.
• Work together with internal stakeholders, supply chain partners and external service providers, with regards to quality, safety, and health related topics.
• Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus
• Ensure warehouse racking, handling equipment and unit load inspections are conducted according to local legislations and IKEA requirements. Assess the goods flow processes in the area of health, safety and quality and share findings with the Logistics Manager.
• Collecting, reviewing and analysing data to ensure highest quality of incoming goods.
• Secure a competent goods flow team that can execute its assigned responsibilities related to health, safety and quality with confidence, through mandatory trainings and on boarding for new co-workers.
• Identify, and develop talents and successors in the goods flow team in the area of quality, safety and compliance.

Your profile

• At least 3-5 years of experience in a logistics and supply chain management
• Good knowledge in Safety, Quality and Sustainability.
• A passion for logistics and working in a fast-paced and constantly changing retail environment.
• Proven ability to deliver results while communicating effectively and developing people.
• Ability to work according to the needs of the business across rotating day and night shifts, weekends, and public holidays.

Supplier Scouting (20%)
- Support potential supplier scanning.
- Support project documentation and presentation.
- Liaise with various departments/divisions on information gathering.
- Research of free trade agreements within ASEAN.

System Data & Contracts Maintenance (30%)
- Support in ensuring data quality on various purchasing tools.
- Prepare contract documents with suppliers and route for signatures.

Purchasing Support (20%)
- Provide support to other business functions with regards to enquiries about pricing, master data maintenance.
- Ensure documents / approvals are in place for Mitigation checks.
- Preparation and sending of mass communications to suppliers.

Purchasing Quality (30%)
- Support team members in the ISIR by checking documents for accuracy and requesting technical information (test reports, drawings) from suppliers.
- Create and implement Engineering Change Notifications for the ASEAN region to approve changes of products, manufacturing processes, materials or packaging.
- Support in releasing new products and maintaining related internal processes and systems.
- Assist investigations of customer complaints.
- Update system for certificates, audit reports, etc.
- Assist problem solving with suppliers.

Join a Leading MNC in Chemical Manufacturing!

Are you passionate about quality assurance and looking to make a significant impact in the chemical industry? We are seeking a dedicated Chemist to join our client’s Quality Assurance Section. This is a fantastic opportunity to work with advanced equipment and comprehensive laboratory facilities, supporting the QA Manager in managing product quality and laboratory operations.

What's in it for you?

• Competitive Remuneration Package: Up to $4500 basic salary plus $280 fixed allowances.
• Convenient Work Location: Based on Jurong Island with company transport provided at designated points.
• Stable Work Schedule: Monday to Friday, 8.30 am to 5 pm.

Responsibilities:

• Plant Support: Provide support in the production of polyolefin products (polyethylene and polypropylene) and oversee the shipping inspection of finished products.
• Method Development: Establish and review test methods, equipment, and manuals to meet new requirements and ensure continual improvement.
• Maintenance: Maintain laboratory facilities and equipment in good working condition, including performing instrument troubleshooting.
• Laboratory Operations: Oversee day-to-day laboratory activities, such as scheduling tests and managing inventory control of laboratory supplies.
• ISO Coordination: Coordinate with internal and external parties for ISO 9001 activities and monitor the progress of ISO programs.
• Housekeeping and Safety: Maintain good housekeeping practices and ensure safety and environmental protection in the laboratory.

Requirements:

• Educational Background: Possess a Degree in Chemical, Chemistry, Polymer Technology, Material Engineering, or a related discipline.
• Experience: Minimum 2 years of quality assurance experience within the chemical industry.
• Knowledge: Proficiency in quality assurance processes and ISO management systems is essential.
• Skills: Demonstrated ability as a team player with initiative, drive, and excellent communication skills (both written and verbal).

**Why Join My Client?**

• Be part of a leading multinational chemical manufacturing company.
• Work in a collaborative and innovative environment.
• Utilize advanced laboratory equipment and facilities.
• Contribute to maintaining high-quality standards and driving continuous improvement.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer (Performance Testing)

Internal Code: A24005

What will you do?

We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.

We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Update the Maintenance Organization Exposition manuals, and associate documents.
• Actively drive the Safety Management System and manage the Hazard Identification & Risk Assessment system
• Conduct internal and vendor audits (SMS, SABRe, Part 145 regulations, ISO, Nadcap) to improve compliance
• Actively support external audits (SMS, SABRe, Regulatory Authorities, Customers, ISO, Nadcap)
• Monitor and analyze audit/investigation/voluntary reporting data and identify issues/opportunities for improvement
• Review / support vendor & customer quality questionnaire
• Develop and conduct regulation trainings
• Manage staff authorisation system by reviewing the qualifications and conduct competency interviews for certifying staff & internal stamp holders
• Actively drive initiatives like Narrate & Demonstrate (N&D), Behavior Based Safety (BBS), Foreign Object Damage (FOD),
• Drive the SAESL Operating System and SAESL Enhanced Work Streams (SEWS) to inculcate strong safety culture
• Take on ad-hoc projects / assignments to promote safety culture

Requirements

• Diploma / Degree in Mechanical / Aerospace Engineering
• Good knowledge on regulatory Part 145 requirements, ISO9000 and Nadcap
• Knowledge on data analysis and its tools (Minitab, Power BI etc) will be added advantage
• Qualified Lead Auditor and have experience in conducting aviation safety and regulation audits
• Min 3 years of experience in managing the Quality Management System and Safety Management System

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints