- Review and handle passengers’ feedback.
- Yardstick/Ad hoc airfare management.
- Monitor and review station’s performance.
- Survey and report Interlines’ fares.
- Update fuel surcharge.
- Review industrial market and data analysis.
- Review and monitor chartered flight and ad hoc group sales.
- Assist in sales and marketing related activities and campaigns.
- Plan marketing funds and manage corporate gifts.
- Manage corporate client relationships.
- Manage and handle special air-tickets, cabin upgrading and extra baggage allowance for public relations.
- Supervise and support GSA (ID, email and system application)
- General assistance to the general manager.
- Review GSA agreement and performance.
- Assist in organizing company’s internal events.
- Hotel room booking for HQ’s staffs on duty.
- Manage company’s phone line system.
- Order and manage staffs’ uniforms.
- Retiree ID application and renewal.
- Purchase stationery.
- Ad hoc delivery.