Total 89,808 sales assistant job vacancies in Singapore

As Assistant Operations Manager, you will manage a team of clinical staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Responsibilities:

• Supervising staff and ensuring that they are performing their duties efficiently.

• Overseeing the day-to-day operations of the Clinic.

• Ensure safe and efficient patient flow.

• Lead or participate in programs aimed to improve process and workflow.

• Working with other teams to ensure the smooth functioning of the organisation.

• Identifying areas for improvement and implementing solutions.

• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality

• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.

Requirements:

• Degree in scientific discipline or health care preferred.
• Able to multi-task and work under a stressful environment.
• Good leadership skills.
• Computer skills including proficiency in use of Microsoft Office.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.

Job Scope :

- 2D drafting and other documentation.

- Assists Senior Engineer on the following :

• Technical assignments involving basic or applied research or the design and development of hardware products that includes CIP, upgrades, End Of Life (EOL).
• Includes design and evaluation of mechanical and/or electromechanical devices, components or systems.
• Develop, test and document designs for the transport mechanisms, vacuum systems and various process stations, including deposition chambers, substrate heating, cooling, cleaning, etc.

- Participate in the overall detailed product design.

- Participate in design review by providing mechanical design inputs relating to DFM and DFA, etc.

- Prepare and release 3D Solid Models and Engineering drawing while communicating to local vendors to expedite delivery of design parts and assemblies.

- Performs other related duties as assigned..

Requirements:

- Nitec / Diploma in Engineering or equivalent

- 2 – 3 years of relevant experience

- Proficient user of Solidworks

- Knowledge of Orcad

- Experience in Machine Design and familiarity in Design Processes

- Knowledge of ECO release of Engineering quality documentation

- Experience in dynamic electro-mechanical system design and high vacuum design will be an advantage

Job Description

• To assist in the daily function of an Architect in design; design development and administration of the Architectural projects.
• Assist the Architect in Concept and Schematic design stage including research; conceptualizing; presentation and design development of architectural projects.
• Assist the Architect in production of drawing for onward submission to Authority, and procurement of Contractor.
• Submit and obtain required Authority Approval under supervision of the Architect.
• Assist the Architect in administration of construction projects leading to its completion.

Job Requirements

• Minimum 4 years experience in the architectural industry in Singapore or Malaysia
• Able to work independently
• Well versed with AutoCAD
• Knowledge of Sketchup/ REVIT a strong advantage
• Good working attitude, proactive and hardworking.
• Good command of English

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Responsibilities:

• Coordinating & scheduling internal/external meetings - Coordinate client meetings for managers and handle the scheduling, agenda preparation & circulation, meeting materials preparation, meals/refreshments and other logistics such as conference call dial in and VC connections and prepare meeting materials as needed;
• Maintaining calendars – Stay up-to-date and knowledgeable of the managers & teams calendars and ensuring the global calendars and local calendars are consistent
• Scheduling ClientMeetings in global offices - coordinate with assistants in global offices to facilitate in the smooth set up & running of the meetings. Preparation of any travel agendas and meeting materials.
• Video/audio conference setup among global offices
• Travel and hotel booking - know the travel policy and ensure that policies are adhered to i.e. hotels within budget, class of travel etc., booking of flight & hotel for the team, ground transportation, preparation of travel itineraries.
• Expense reports and reimbursements – Process expense reports through the Concur system; monitor and track managers’ expenses until reimbursement; Reconcile monthly credit card statements to all expenses on time
• Filing and organizing administrative paperwork
• Invoicing

How to Apply:

Interested applicants, please email your resume to [email protected]

Please note that only shortlisted candidates will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

SAMH manages the Activity Hub, where psychosocial rehabilitative programmes are conducted to assist residents in their recovery from mental illness and to reintegrating them into the community. Activity Hub’s services include occupational therapy, social work, psychological services and vocational placements.

We are seeking passionate and dedicated staff to join us to make a meaningful impact in the lives of our clients!

Work Location: 8 Buangkok Green, Singapore 539752

Key Responsibilities

This is a direct client-facing role.

You will ensure the smooth running of our daily programs and promote residents’ quality of life through program co-ordination and support services to help the residents in their daily living. You will have opportunity to interact with stakeholders such as residents, suppliers, external agencies and volunteers etc.

· Programme Co-ordination
Assist in planning and conducting group sessions (eg. Daily living skills, work-related skills, crafts and sports) to engage residents as required

· Vocational services support
Submit records and documents on residents’ attendance and output and ensure that the works are completed satisfactorily

· Support Services not limited to the following:

o Café/Sundry operations (train clients for employment, conduct simple meals preparation, liaise with suppliers to replenish stocks etc)

o Craft programs

Ensure smooth running of daily programs and operations of Social Enterprise

Work with Art Coordinators to have new crafts for sales and SE booths

o IT support

Work with Social Enterprise Team with different types of online retail platforms

Conduct computer and digital skills programs for residents

· Event Management

Plan and organize the annual events for the residents

· Project Management

Work with external agencies and volunteers on some projects

· Administration
Submit records and documentation

PRE-REQUISITES

- Qualifications: N / O / A / ITE / Diploma

- Proficient in spoken and written English and fluent in Mandarin and / or Malay / Tamil and at least one other dialect.

- Proficient in MS Word, Excel and Powerpoint

- Self motivated and resilience to serve the mental health polulation

Roles & Responsibilities

• Perform routine inspections, maintenance, and repairs on mechanical systems/ devices.
• Diagnose and provide technical support for troubleshooting and resolving mechanical issues.
• Assist in the calibration, alignment and preventive maintenance of machine parts to ensure proper functionality.

Requirements:

• Min 5 years of relevant working experience and knowledge.
• Able to maintain self-motivation to overcome challenging tasks.

Roles & Responsibilities:

• Perform routine inspections, maintenance, and repairs on mechanical systems/ devices.
• Diagnose and provide technical support for troubleshooting and resolving mechanical issues.
• Assist in the calibration, alignment and preventive maintenance of machine parts to ensure proper functionality.

Requirements:

• Min 5 years of relevant working experience and knowledge.
• Able to maintain self-motivation to overcome challenging tasks.

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Overview:
Are you looking for a side hustle that fits seamlessly into your daily life? Join our growing community of members and start earning extra income by generating leads from anywhere, anytime. No prior experience is needed – we provide all the tools and training you need to succeed!

Why Join Us?

• Flexible Schedule: Work anytime, anywhere – perfect for students, parents, or anyone looking for a side hustle.
• High Earning Potential: Get rewarded for every qualified lead you generate.
• Comprehensive Support: Access step-by-step instructions, templates, and a supportive community to help you succeed.
• Easy Start: No experience required – we’ll guide you through every step of the process.

What You’ll Do:

• Use our provided tools and templates to create job ads and generate leads.
• Submit leads through our user-friendly system.
• Track your leads and earn commissions for every qualified submission.
• Additionally, refer others to join and earn even more monthly income!

Requirements:

• A positive attitude and willingness to learn.
• Basic internet and communication skills.
• Singaporean or PR preferred for localized campaigns.
• Minimum age: 18 years old.

How It Works:

1. Sign up as a member on our platform.
2. Access our exclusive resources to start generating leads.
3. Submit your leads and earn commissions for every successful submission.

Join Us Today!

We are currently seeking a Part-Time Administrative Assistant for our global client, a renowned leader in the sports entertainment industry. This newly created role will support the Singapore team while working closely with the regional office in Hong Kong. This is a part-time role requiring onsite work half a day each day from Monday to Friday.

Job Description:

• General duties including handling incoming mails and parcels. Greeting guests and inform employees of arriving guests, serving tea.
• Manage administrative duties including office supplies procurement, office notices and repairs, equipment and office maintenance.
• Record update / maintenance (e.g. staff contact list, vendor list, petty cash report, company BR and contracts etc.)
• Handle courier services (e.g. invoicing and custom related issue, etc.)
• Work with building management and vendors (e.g. deep cleaning and carpet cleaning, vendor agreements, contract renewal and invoice processing.)
• Manage admin-related concerns for new hires (e.g. office badges, workstation set up, keys, stationery, etc.)
• Provide administrative support to other regional offices.
• Supervise and coordinate the work with the Part-time cleaning lady from cleaning service provider.
• Support overseas visitors from regional/global office
• Assist with various company events
• Participate in ad-hoc tasks as assigned by his/her direct report.

Required Skills/Knowledge

• 2-3 years of receptionist or office administrative support / experience required.
• English with knowledge on Cantonese will be preferable; Mandarin and/or other regional language a plus.
• Proficient at Microsoft applications (Word, Excel, etc.)
• Resourceful, independent with good organization skills

Job Description:

We are currently seeking a proactive Shipping Assistant to join our team. The Shipping Assistant will play a crucial role in supporting our shipping operations and ensuring the smooth and efficient delivery of goods.

Responsibilities:

• Logistics Coordination: Assist in coordinating and executing shipping schedules, ensuring timely dispatch and delivery of goods.
• Inventory Management: Support inventory control by maintaining accurate records of incoming and outgoing shipments and managing stock levels.
• Documentation and Compliance: Prepare shipping documents, including invoices and shipping labels, while ensuring compliance with relevant regulations and procedures.
• Communication and Collaboration: Liaise with internal teams and external stakeholders, such as suppliers and carriers, to facilitate seamless shipping processes.

Requirements

• Minimum Poly Diploma in any related field is preferred.
• Candidate without prior working experience are welcome.
• Computer literate and possess good interpersonal and communication skills.
• Self-motivated to work independently.
• Positive attitude and must be meticulous, organised and reliable.
• Good command of English (Verbal and Written) is a plus.

Other Information

• Job Type: Full Time, Permanent
• 5.5 working days (Alternate Saturday)
• Immediate position

Join our team and be part of a dynamic environment that values initiative, teamwork, and continuous improvement.

Job Description:-

• To perform opening and closing duties
• Perform daily operation tasks
• Provide excellent customer service at all time and ability to handle feedbacks
• Managing manpower by conducting recruitment, training and coaching to provide the best customer experience
• Lead and train team members and supervisors to achieve guest satisfaction, operation efficiency and productivity.
• Manage and oversee all incident reports ensuring the proper actions and documentations are followed through promptly
• Prepare and submit restaurant supplies ordering promptly to ensure smooth operation
• Monitor Inventory to ensure that resources are used effectively and minimizing wastage
• Maintain a high standards of personal hygiene and appearance at all time
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
• Assist in the documentation of sales and operations reports for submission to HQ
• To ensure proper maintenance, cleaning of service equipment and outlet
• Undertake ad hoc duties assigned by the Management

Job Requirements:-

• Candidates must possess strong interpersonal and leadership skill with the ability to foster strong teamwork to expand capabilities
• Able to work independently as well as in a team
• Minimum 3 years of Management experience in the Food & Beverage industry is required for this position
• Guest oriented, service focus and strives to generate loyal patrons and regular customers
• Self-motivated, eye for details and strong organizational skills
• Able to work in a fast paced environment
• Responsible and positive working attitude
• Willing to 6 days a week on rotating shifts including weekends and public holidays
• Possess basic command of English for communication
• Able to start work immediately or with short notice period

Singaporeans are welcome to apply.

Interested applicants please email your resume to [email protected]

Job Descriptions

• Responsible for analyzing & reviewing our sales performance
• To recommend and support Sales and -Marketing to build strategic market plan
• Support HOD to preparing annual budgets
• Support HOD to closely monitor and achieve Sales target. Plus, partly support trade marketing
• Conduct regular business reviews on sales performance & trade business activities
• Prepare monthly report for Management review at Japan / Hong Kong HQ

Job Requirements

• Minimum 1 year of experience in an accounting role
• Sales assistant or Sales planning experience would be preferred
• Experience in data analysis, budgeting, and report preparation is advantageous
• Proficiency in Microsoft Excel: Capable of handling large data sets and performing complex calculations
• Analytical Skills: Ability to assess sales data and provide actionable insights
• Communication Skills: Strong verbal and written communication for effective collaboration with Sales and Marketing teams

Benefits

• Transport : Designated pickup point, Boon Lay /Tuas Link MRT station
• Annual Leave : 12 days, Max 21 days
• MC : 14 days
• AWS
• Variable Bonus
• Yearly increment
• Insurance covered

Working hours

• 5 days work week
• Monday to Friday, 8am to 5.30pm

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About the job

Reporting to the Goods Flow Team Manager, you will be responsible for the goods flow process in receiving or replenishment or full serve in the warehouse; ensuring the most efficient, commercial and safe way possible to provide a good shopping experience for our customers.

Your assignment

• You will contribute to the highest goods availability for our customers, using the correct and on-time execution of the assigned goods flow working methods.
• You will perform effectively the store goods flow replenishment tasks in the assigned area, using the available systems and tools that support an efficient goods flow process and data integrity.
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will follow quality, security and safety service standards and comply with procedures, rules and regulations
• You will be available to support other co-workers in the departments and other areas of replenishment when required
• You may be required to operate pallet jack to move heavy articles

About the job

Reporting to the Goods Flow Team Manager, you will be responsible for the goods flow process in eCommerce in IKEA Tampines; ensuring the most efficient, commercial and safe way possible to provide a good shopping experience for our customers.

Your assignment

• You will be responsible for the picking of articles in the warehouse and shop floor for online and store customers, ensuring there is no backlogs in order to meet the delivery schedules
• You will perform inventory checks and ensure data integrity and the highest stocks availability for customers
• You will adhere to quality, security and safety service standards and comply with procedures, rules and regulations
• You will ensure the warehouse is clean and safe for work
• You may be required to operate pallet jack to move heavy articles

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?

Job Summary:

The Sales Administrator supports the sales team by managing administrative tasks, including order processing, client documentation, and maintaining accurate records. Key responsibilities include assisting with demand forecasting, preparing sales reports, coordinating with internal teams (logistics, inventory, China team), and facilitating communication with clients.

The role involves acknowledging customer orders, coordinating with Logistics for timely fulfilment, and supporting sales team activities, including preparing client proposals and quotations. Strong organizational, communication, and analytical skills are required, along with the ability to collaborate across departments to meet business objectives.

Key Responsibilities:

1. Sales Support & Operations

1. Maintain supplies of sales presentation materials, including PPT slides and brochures.
2. Support sales efforts during tenders and projects.
3. Assist in daily sales operations and customer service.
4. Assist in setting up new accounts and provide necessary documentation for approval.
5. Scan and file quotations, proposals, and contracts for new accounts while maintaining accurate records.
6. Update databases, ensuring client contact information is current.
7. Communicate with Logistics and Accounts regarding dispatch, delivery times, and invoice queries.
8. Support product registration processes in Singapore.
9. Perform any other ad-hoc administrative duties as assigned.

2. Sales Performance & Reporting

1. Track sales team activities and performance.
2. Prepare monthly sales reports, including market conditions and team performance analytics.
3. Analyze client activity reports and present insights to the Sales Team.
4. Maintain and update reports, tools, and techniques to address client needs.

3. Client Management & Documentation

1. Send acknowledgment emails for sales orders received from clients
2. Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
3. Coordinate with the China team on processing samples and gift sets for customers.
4. Follow up with clients on existing and pending quotations and contracts.
5. Document and maintain client account records and financial profiles, including credit terms and other relevant details
6. Ensure compliance with organizational protocols related to clients' financial constraints and payment terms.

4. Product and Order Management

1. Assist the Sales Team to get demand forecast from Customer and collaborate with Logistics and Inventory Management.
2. Escalate product feedback to Quality Control for investigation.

5. Cross-Team Coordination

• Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
• Coordinate with the China team on processing samples and gift sets for customers.
• Aid the Sales Team in demand forecasting and collaborate with Logistics and Inventory Management.

Internal Contacts:

• Teams in China (Shenzhen)
• Hong Kong HQ Team

External Contacts:

• Prospective and existing clients

Skills and Experience:

• Administrative experience in the hotel/hospitality industry, FMCG, or related sectors, with vendor or supplier experience and an understanding of sales operations and client servicing, is a plus. The role requires adaptability in a fast-paced environment and the ability to manage competing tasks and client needs effectively.
• Understanding of the travel/lifestyle market, particularly hotels and resorts.
• Ability to support the sales team in prospecting, development and closing new business opportunities.
• Experience working with the B2B model, including sales, client relationships, and account management

Competencies & Personality Traits:

· Customer-focused and professional with a positive, mature attitude.

· Strategic thinker who is results-driven and thrives in a collaborative team environment.

· Strong time management skills with the ability to meet deadlines and manage multiple tasks.

· Analytical mindset with the ability to interpret market trends and data for actionable insights.

· Self-starter who works independently and takes initiative to achieve goals.

· Excellent communication skills (both verbal and written) for managing stakeholder relationships.

· Highly organized with strong administrative and multitasking abilities.

· Culturally aware with a preference for proficiency in foreign languages, particularly Mandarin and Cantonese.

We are looking for a passionate candidate in sales as well as social media marketing and digital marketing. Candidates who are bilingual and have experience in customer service handling have an advantage.

You will work closely with the team to create marketing campaigns and work on the leads generated from these campaigns.

Key Expertise:

• Heavily focus on Sales & after-sales service (conducting sales and engaging customers)

• Marketing (creating sales campaigns)

• Social Media (content operation)

Job Requirements

• Minimium 3 years working experience

• Willing to conduct sales and be client-facing

• Willing to travel for sales appointments

• Willing to work on weekends

Interested candidates are invited to apply with your resume. We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Responsible for the quotation/proposal preparation and submission
• Collate price comparison and costing summary
• Prepare costing of projects, prepare proposal and to ensure compliance with tendering and procurement procedures
• Filing, handling email correspondence and data entry
• General administrative duties

Competency Requirements

• GCE “O” Levels/ITE/Diploma in any discipline
• At least 2 years of relevant working experience
• Meticulous, cost conscious, independent, highly motivated and a good team player.
• Attended QEHS related awareness training

Responsibilities:

Pre-Sales Support

• Support in market research to identify selling possibilities and evaluate customer needs
• Support Account Managers to develop specific sales strategies
• Join external meeting with Account Manager or Technical Manager for minutes taking
• Gather feedback from customers or prospects and share with internal teams

Post-Sales Support

• Support in provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with clients to understand and meet their needs
• Support in building and maintaining strong, long-lasting client relationships
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Review, follow-up pending orders and specific customers requests to ensure excellent customer service and customer experience

Requirements:

Min Diploma in Business Administration or related field.

Preferably experience from working in the Maritime Industry.

Proven experience as an Account Executive, or similar sales/customer service role

Outstanding knowledge of MS Office and CRM softwares

Excellent communication/presentation skills and ability to build relationships.

Queenie Chua

R24125459

Job Info:

• Monday to Friday 9 - 6
• Location: Ubi
• Basic + Commissions scheme

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors' jobs
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Preference with sales experience in telecommunications/electronics/fiber cabling industry

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..