Total 1,235 sales coordinator job vacancies in D13 Macpherson, Braddell

Responsibilities:

• Assist sales department with the development of client proposals and sustaining long-lasting relationships with customers.
• Prepare sales forecast reports and submit them to management.
• Developing effective sales strategies to increase company sales.
• Assist sales to liaise with HQ to ensure that all products and solutions are performed both functionally and technologically.
• Ensure effective learning and engaging with the customer required solution.
• Work along with sales on product feedback with new solution requirements from clients to lead collaboration.
• Responsible for technical inquiry from potential customers and channel partners with beneficial solution proposals.

ATTRIBUTES AND COMPETENCIES

• Pre-sale capability is necessary.
• Conduct market research and identify new opportunities.
• Interpersonal communication with project management skills desired
• Initiate and capable of problem-solving.
• Effectively oversee various priorities with precise timelines.
• A good mix of technical ability and customer interaction skills are preferred.
• Project management knowledge will be an advantage.
• Willing to learn attitude is highly recommended.
• Able to travel on short notice.

Qualifications & Experiences

• Experience in networking and software is critical.
• Professional Certificate Diploma, Advanced/Higher/Graduate Diploma is equivalent.
• 2nd language ability (Mandarin) preferred to communicate and liaise with HQ.
• Two years of industry or related experience (Sales)
• Excellent computer skills, including Microsoft Office suites.
• Exceptional communication and presentation skills.

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Contract Duration: until Apr 2025

Salary: SGD 4500 pm

Location: Changi Business Park

Job Title: Retail Support Officer
Job Description: The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

Responsibilities:
• Provide sales and service assistance for banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Acquisition Managers (GAT)
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication
• at least 3 years in a bank/financial institution; at least 5 years if no bank experience

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Location: West Area of Singapore

Responsibilities:

• Assist the CEO and Director in responding to customer emails.
• Support sales by generating and following up on business leads.
• Identify potential clients and reach out with business proposals.
• Follow-up on inquiries via email and phone calls.
• Help with client acquisition and retention by understanding customer needs.
• Collaborate with the Sales Support team in a fast-paced environment to execute sales tasks.
• Technical knowledge of telecommunication equipment or IT is an added advantage.
• Handle administrative tasks such as filing, data entry, and answering phone calls.
• Must be driven, resourceful, and able to work well in a team.
• Must have a willingness to learn and provide support.
• No specific technical skills required.

Other Criteria:

• Diploma in Marine Engineering or Business will be a plus.
• Fresh Graduates who are keen may apply
• Available to start immediately.
• Benefits: AWS, group medical insurance, 14 days annual leave, and 14 days sick leave.

Sales Engineer – Industrial Pumps

☑ Basic up to $ 5000 + AWS + Hign Varible Bonus !!

☑ Location : Kallang, Company Car provided !!

☑ Class 3/ 3A license needed ( Additional $800 Transport Allow. )

☑ Mon - Fri : 8:30am – 6:00pm, Sat : 8.30am - 12.30am ( Once a month)

Job Responsibilities:

• Identify fire pump project opportunities through networking and research.
• Build relationships with clients and consultants to assess fire protection needs.
• Recommend suitable fire pump solutions and manage the sales cycle.
• Provide post-sale support and assist with client training.

Job Requirements:

• Diploma in Mechanical or Electrical Engineering or equivalent.
• 1-3 years of engineering sales experience, preferably in fire protection or pumps.
• Knowledge of fire pumps is an advantage.

Interested applicants are welcome to apply OR send updated CV to [email protected]

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

Key Responsibilities:

• Identify and develop new business opportunities and markets.
  • Understand client needs and recommend suitable products or services.
  • Prepare proposals and quotations.
  • Conduct technical presentations of the product offered to customers.
  • Address technical questions and concerns and provide valuable solutions that meet customer needs.
  • Close sales by building rapport with customers, explaining product and service capabilities, and overcoming objections.
  • Continuous learning of the company’s offered products and services.
  • Stay updated on industry trends, competitor products, and technological advancements.
  • Analyze competitors’ products and strategies to identify areas for differentiation.
  • Build and maintain strong, long-lasting customer relationships.
  • Act as a trusted advisor to clients, understanding their business/plant needs and challenges.
  • Collaborate with the sales, operations, and customer service teams to ensure customer satisfaction.

Qualifications:

• Open for fresh graduates with interest in a sales role and willingness to learn.
• Prior work experience as a Sales Engineer or in a similar technical sales role is a plus.
• Positive attitude and likeable personality.
• Goal driven and result-oriented
• Excellent communication and interpersonal skills.
• Proficiency in MS office and basic knowledge on Autocad is required.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in technical writing and documentation.
• Strong organizational and project management skills.
• Strong understanding of technical concepts and ability to explain them to a non-technical audience.
• Ability in negotiating terms and closing a deal.

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?

Job Title ： Sales & Marketing Executive

1、Candidates ： University ,diploma graduates

2、Number of position ： 2

3、Job Scope:

・Develop and maintain B-to-B customers (Wholesalers & Distributors) in South East Asia countries

(Singapore, Malaysia, Indonesia, Brunei)

・Promote Japanese sauces & seasonings to the F&B industry

・Develop and conduct cooking workshop for customers

・Engage and manage food exhibition for product’s promotion

・Develop and propose the promotion method

・Conduct market research for upcoming new products

4、Job Requirements : Open to university ,diploma graduates from any disciplines

Require to have Class 3/3A Drivers License; vehicle will be provided

Open to Singaporean

5、Place of Business　　：NIHON SHOKKEN HOLDINGS CO.,LTD. SINGAPORE BRANCH

No.5 Harper Road, #04-02, Singapore 369673

(Next to Tai Seng MRT Station exit B)

* Based in Singapore with overseas exposure to Malaysia &,Indonesia & Brunei

6、Working Hours : Monday to Friday 8:30am to 17:30pm

7、Holiday : Saturday and Sunday. Public holiday.

8、Benefits : Bonus (Incl. AWS), Annual Leave(18days), Medical / Hospitalization Leave,

Transport Allowance, Central Provident Fund (CPF), Multi-cultural team,

Supportive colleagues, Medical claim,

9、Application Deadline: 31st May 2024

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Job Description & Requirements

Responsibilities

• Ensure good inventory control for retailing to supermarkets using FIFO
• Organize unloading of container for customer handover
• Handle deliveries to customer location
• Perform goods quality checks, picking and palletizing in cold chain warehouse.
• Increase sales as it is commission based

Requirements

• Must Possess Class 3 manual driving license for at least a year.
• Physically fit, requires to carry load up to 10kg
• Will be driving a 10-14 foot chiller box truck
• At least 2 years’ of relevant working experience preferred.
• Able to use Microsoft Office application.
• Able to work independently and strong in communication and interpersonal skills

We are seeking a dynamic and results-oriented Business Development Executive to join our team. As a pivotal member of our sales and marketing department, you will be responsible for identifying new business opportunities, building client relationships, and driving growth.

Job Responsibilities:

• Prospect and generate leads through various channels including cold calling, networking, and referrals
• Identify digital marketing needs of potential clients and suggest appropriate solutions
• Seek out and secure meetings with key decision markers
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Achieve monthly sales targets and goals

Job Requirements:

• Proficiency in Microsoft Office applications
• Prior experience in a B2B sales-oriented role is preferred
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Demonstrate proactive initiative in identifying and cultivating new sources of leads
• Excels in multitasking and managing priorities within a dynamic, fast-paced setting
• Self-motivated and goal-oriented, desire to deliver results

Job Remuneration:

• Basic (SGD 2.3k - 3.5k)
• Commission
• Transport allowances
• Quarterly bonuses

Other Benefits:

• Opportunities for growth and advancement
• Comprehensive in-depth training and support will be provided

Working Days/Hours:

• Monday - Friday, 9am - 6pm

Interested candidates, please email your updated resume to [email protected]. We look forward to receiving your application.

Only shortlisted candidates will be notified.

Job Responsibilities:

• Ensure vessel certificates are up-to-date and maintain e-documents within the system.
• Assist the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet.
• Support the Technical Superintendent/Manager with the quotation and requisition processes for services and stores.
• Contribute to the creation of technical specifications for dockings and related operations.
• Review and follow up on Planned Maintenance System (PMS) reports from vessels.
• Oversee the tracking and submission of month-end reports from vessels.
• Carry out other ad-hoc tasks as assigned by the Technical Superintendent/Manager.

Job Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (preference for Maritime or engineering majors).
• Excellent communication and interpersonal abilities.
• Proficient in MS Office software.
• Able to work independently.
• Ability to complete tasks within set deadlines.
• Effective team player.

Job Description & Requirements

Class 3 Truck Sales cum Cold Room Warehouse Assistant

Responsibilities

• Ensure good inventory control for retailing to supermarkets using FIFO
• Organize unloading of container for customer handover
• Handle deliveries to customer location
• Perform goods quality checks, picking and palletizing in cold chain warehouse.
• able to drive 10 ft or 14 ft boxed chiller trucks

Requirements

• Must Possess Class 3 manual driving license for at least a year.
• Physically fit, requires to carry load up to 10kg
• At least 2 years’ of relevant working experience preferred.
• Able to use Microsoft Office application.
• Able to work independently and strong in communication and interpersonal skills

Requirements

• Must Possess Class 3 manual driving license for at least a year.
• Physically fit, requires to carry load up to 10kg
• At least 2 years’ of relevant working experience preferred.
• Able to use Microsoft Office application.
• Able to work independently and strong in communication and interpersonal skills

Role Description

You will be building and growing a portfolio of new and existing clients by delivering world class security assurance services that verify our client’s compliance with regulatory and technical security standards.

You will be responsible for managing the sales cycle of multiple ongoing projects across multiple clients. You will be supported by technical presales and project management for service and project delivery.

Key Responsibilities:

Sales

• Lead client meetings, presentations, and negotiations, clearly articulating the value of security assurance services in terms of risk reduction, compliance, and improving overall security posture.
• Work closely with marketing and product teams to align strategies and support campaigns that promote security our assurance services.
• Stay updated on industry trends, emerging threats, and compliance regulations, ensuring your recommendations are relevant and effective.
• Achieve and exceed sales targets by managing a full sales pipeline from a portfolio of existing clients incoming leads and new lead generation.
• Align our pricing strategies with clients to capture future repeat business

CRM Management

• Keep CRM data up to date and accurate for effective account management.
• Utilise CRM, Dynamics 365 for tracking leads, managing client interactions, and ensuring the sales process is optimised.

Account Planning:

• Work with the technical Pre sales team to identify the client’s security requirements based on the client’s security goals, compliance regulations and standards.
• Collaborate with internal teams to create strategic account plans, focusing on long-term client needs and opportunities for growth.

Forecasting and Reporting:

Regularly update sales forecasts and provide detailed reports on pipeline health, deal progression, and revenue outlook. Use CRM data and analytics to accurately predict sales performance and plan resource allocation.

Qualifications and Experience:

• Bachelor’s degree in Computer Science, IT, Business, or related field.
• 3-5 years of experience in cybersecurity sales, specifically selling security products or services would be advantageous.
• Experience working with CRM systems for managing client data, tracking sales progress, and forecasting.
• Strong understanding of security assurance services and their role in compliance, risk management, and security improvement.
• Proven ability to meet or exceed sales quotas and manage complex accounts with multiple stakeholders.
• Excellent communication, presentation, and negotiation skills with the ability to engage with both technical and non-technical audiences.

Preferred Skills:

• Previous sales and account management experience
• Knowledge of security testing is an advantage.

What We Offer:

• Competitive salary and commission structure.
• CPF contributions and comprehensive medical benefits.
• Professional growth opportunities in a fast-growing sector.
• Supportive and collaborative work environment.

Look forward to hearing from you!

RESPONSIBILITIES:-

- Attend to inquiries and review tender documents

- Source from various suppliers/ manufacturers to fulfil customer’s project requirement

- Support Outdoor Sales on preparation of quotations

- Follow up on quotation status and closing of orders

- Liaise with manufacturers on documentation submission such as drawings & certificates

- Work closely with manufacturers to meet customer’s delivery deadline

REQUIREMENTS:-

- Formal Electrical Engineering qualification (Diploma/ Certification)

- Minimum 1 to 2 years of working experience

- Preferably with experience on Material Take Off in an M&E environment

- Electrical product knowledge

- Resourceful and results oriented

- Team player

- Good command of spoken/written English

Responsibilities:

• Assist the CEO and Director in responding to customer emails.
• Support sales by generating and following up on business leads.
• Identify potential clients and reach out with business proposals.
• Follow-up on inquiries via email and phone calls.
• Help with client acquisition and retention by understanding customer needs.
• Collaborate with the Sales Support team in a fast-paced environment to execute sales tasks.
• Technical knowledge of telecommunication equipment or IT is an added advantage.
• Handle administrative tasks such as filing, data entry, and answering phone calls.
• Must be driven, resourceful, and able to work well in a team.
• Must have a willingness to learn and provide support.
• No specific technical skills required.

Other Criteria:

• Diploma in electrical or electronics is a plus.
• Fresh Graduates who are keen may apply
• Available to start immediately.
• Benefits: AWS, group medical insurance, 14 days annual leave, and 14 days sick leave.

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Event Sales executive

Basic up to $4000 + Commission

5 days work

Location: Tannery Lane

Benefits

• Sales commission and incentives (uncapped)

• Medical, dental and wellness benefits

• Great career progression opportunities

• Company Incentive Trips

• Training and mentorship provided

• Regular team bonding gatherings, outings and year-end party

Job Description:

• Client management and sales client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements

• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations

• Be accountable for increasing revenue and securing sales to achieve sales targets

• Provide professional customer service, client support and recommendations

• Build rapport and establish long term relationships with customers

• Proposal writing, quotation, invoicing and payments

• Events planning and coordination liaising with various internal and external stakeholders to ensure creation of a successful event programme

Requirements

• At least 2 years of experience in corporate sales

• Degree in related field

• Proficient in Microsoft Office, Google Workspace applications

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Video Introduction: Gain insights into Durapower through this video by our management team.

The Opportunity: We are actively seeking a Business Development Manager specializing in Energy Storage Systems for maritime industry, you will play a pivotal role in expanding Durapower's footprint in this segment.

Why Durapower? What attracts you to Durapower? We are keen to understand what makes you interested in joining our dynamic team.

Job Description: Sales Manager, Marine

Responsibilities:

• Build and maintain strong partnerships with propulsion system integrators, ship builders and naval architect to facilitate the adoption and integration of energy storage systems in maritime applications.
• Work closely with standard product provider on collaborators in energy storage solutions for hybrid and fully electric ships, ensuring alignment on Durapower’s battery pack product offerings and sales strategies given DNV, BV, Lloyds’ certification.
• Effectively promote and sell battery packs, adhering to distribution agreements and ensuring smooth order facilitation.
• Create and implement sales strategies that integrate the strengths of partners’ solutions and Durapower’s battery packs to meet market demands and revenue targets.
• Oversee relationships with key accounts and distributors, ensuring successful adoption of battery systems and addressing client needs promptly.
• Evaluate market trends and sales performance, providing feedback to all stakeholders to refine strategies and optimize sales outcomes.

Requirements:

• Bachelor’s or master’s degree in a related field with significant B2B sales experience, ideally within the maritime industry.
• Three to six years of business development experience in the maritime sector
• Essential to have a track record of success and a strong network within the local marine industry with propulsion system and marine engine experience
• Experience working with system integrators, managing partnerships with technology providers, and coordinating with distributors.
• Good understanding of market-demand, energy storage systems, battery cells, and distribution practices will be an added advantage.
• Track record of successful client relationship management and achieving sales targets.
• Ability to analyse market trends and sales data to drive strategic decisions.

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals

• Liaise with the internal department for smooth processing and timely delivery

• Provide a high level of customer service to ensure customer satisfaction

• Respond to customer inquiries and resolve their issues via email, phone, or chat.

• Perform any other duties from time to time as assigned by the superior

Requirements:

• Min. Diploma in Marketing or relevant

• 1 year of relevant experience

• Excellent communication skills and creative

• Able to communicate and write in English & Chinese

• Willing to learn

• Strong sense of ownership and commitment in assigned tasks

• Proficient in Microsoft Excel, Word and PowerPoint

• Knowledge of Marketing and Social Media is a plus

• Able to work independently and demonstrate good teamwork

• Welcome fresh graduates

Description

• Act as front-liner providing excellent customer service to both internal and external parties at all times
• Perform contract renewal, customer retention and contract termination
• Achieve Contract Renewal targets set by the company
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
• Efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
• Provide quality service and support in a variety of areas including but not limited to: billing, placing print orders and system troubleshooting
• Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience. (mainly to gather feedback, attend to customer queries and schedule appointments)
• Responsible for compiling and generating reports as they relate to customer service surveys
• Generate and maintain report and Certificates
• Assist in resolving daily operation issues and adhoc

Requirements

• At least a Diploma and above
• Candidates without Diploma but with relevant experience will be considered
• Preferably with minimum 2 years of relevant experience
• Candidates with Face to Face Sales/Retention or Customer Service experience will have an added advantage
• Willing to travel to customer site during working hours
• Familiar with Microsoft Office Applications (Excel, Word, Powerpoint)

Benefits

• 5 days' work week (8.30am to 5.45pm)
• Work Location: 16 Jalan Mesin (Nearest MRT: Tai Seng. Bus: 8, 62, 90, 151)
• 16 days Annual Leave
• AWS
• Medical and Dental Benefits
• Medical Insurance Coverage

Responsibilities

* To assist Sales Executive in corresponding, coordinating and collaborating with various customer's inquiry and complaint, by communicating with all related department from factory to sales executive.

* To provide on-time, polite, intelligent and attentive customer service at all the time.

* To coordinate with production and logistic department to ensure timely delivery of customer's order.

* To prepare and file various sales documentations in a timely and orderly procedure. Documents include Quotations, Proforma Invoices, Production Order, Job Order, Delivery Orders, Commercial Invoice.

* Update all customer data and purchase record in Pipeline & CRM system.

* Monitor and update all filing records to ensure all records are in timely and orderly manner.

* To assist Sales Executive/ Manager in making appointment and market analysis.

* Responsible for supporting all Sales/Account Manager in all activities such as preparing quotation and attending to customer enquiries.

* Assist to liaise quotation and response to customer enquiries while the sales people are not available. Follow up on all quotation and sending samples.

* General administration work directly and indirectly related to sales.

Academic / Skill / Experience Requirement

· A diploma holder with relevant experience in this field.

· Detailed, analytical and able to work under pressure and independently.

· Meticulous and systematic.

· An ability to work independently and as a team from time to time.

· Strong interpersonal skills and able to communicate fluently in both written and spoken in English.

Roles & Responsibilities

· Serves customers by selling products and meeting customer needs.

· Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

· Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

· Flyer distributor

· Maintain a clean and safe work environment

Roles & Responsibilities

· Serves customers by selling products and meeting customer needs.

· Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

· Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

· Flyer distributor

· Maintain a clean and safe work environment