Total 15,175 Senior Executive sales marketing manager job vacancies in Singapore

Basic $1500 to $1800++ plus Attractive Commission

Job Descriptions:-

* Responsible for personal sales performance, establishing contact and developing good relationships with prospects and sales support to Manager

* To handle customers queries and complaints promptly and professionally

* Meet and exceed targets set for sales, daily and monthly

* Identifies business opportunities through business directories or client referrals, evaluate their position in the industry; researching and analyzing sales options.

* Oversee and co-ordinate installation at site, ensure quality control (QC) of vehicles and customers’ satisfaction

* Responsible to collect payment and follow up outstanding accounts

* Attend walk-in customers

* Assist colleagues when necessarily

* Perform other duties as assigned from time to time.

Job requirement:-

* Good communication skills and customer service orientation.

* Confident, outgoing, approachable, energetic, and positive attitude.

* Sales planning and meeting sales goals.

* Dedication to providing excellent customer service.

* Knowledge of window film, vinyl wrap, PPF is an advantage.

* Ability to multitask in a demanding, fast-paced environment, be a good team player, and work independently.

• MNC
• Location: Alexandra Road
• Monday - Friday: 8.30 AM - 5.30 PM
• Good company benefits
• 1 year Contractual (renewable)

RESPONSIBILITIES:

• Develop and execute business strategies aimed at sustaining business growth and attaining sales revenue objectives.
• Identify and explore new market prospects through proactive prospecting efforts.
• Organize and oversee sales and marketing initiatives such as roadshows, exhibitions, etc.
• Take charge of handling new sales inquiries and preparing quotations.
• Collaborate closely with the Marketing team to strategize on positioning, pricing, sales presentations, volume forecasts, and budgeting.
• Provide supervision, training, and motivation to retail outlet staff to ensure achievement of established Key Performance Indicators (KPIs).
• Stay updated on consumer and competitor trends and conduct thorough analysis of relevant information.

REQUIREMENTS:

• Hold a Bachelor's degree in sales and marketing, or a related field.
• Have a minimum of 2-3 years of sales experience in the telecommunications industry.
• Demonstrate strong presentation, communication, and negotiation abilities, with a proven track record in relationship building and management.
• Ability to work in a fast pace environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

SALES EXECUTIVE Must have CEI (Certificate of Employment Intermediary)

Remuneration & Benefits:

• Salary S$1000 to S$1500 + high commission (we provide leads)
• Performance Bonus
• 5 day Work Week (2 off will be on weekdays, you choose the days)

As we are expanding it's the best time to join us now. We believe respect goes two way so we will respect you and always have discussion if required.

Our current basic salary is not high as we are just expanding but we treasure all our staff so this is a good Career Progression Opportunity.

**Work Place @ Punggol**

** Working hours we can discuss with you for your flexibility**

**We are a family oriented company, we priority our family first just like you**

Our client is a listed manufacturer of Electronics Products.. They are now recruiting a Sales Executive to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Oversee client accounts and foster robust customer relationships.
• Draft sales proposals, quotes, and review contracts.
• Formulate and execute sales strategies to enhance business expansion.
• Coordinate with internal teams for prompt order processing.

Requirements:

• Diploma in IT related field.
• Entry level are welcomed to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Sales and Marketing Executive to join their Sales & Marketing team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Formulate strategies and execute advertising initiatives such as debuts
• Articulate product attributes, advantages, and financial aspects.
• Maximise profitability and meet sales target
• Conduct sales and marketing analysis, manage inventory, and oversee procurement operations.

Requirements:

• Minimum Diploma in any relevant field of studies
• Minimum 1 years of IT experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

We are currently seeking a motivated and results-driven Sales Executive to join our sales team. The successful candidate will play a key role in driving revenue growth by identifying and securing new business opportunities, as well as nurturing existing client relationships. If you are a dynamic individual with a passion for sales and a proven track record of meeting and exceeding targets, we want to hear from you.

BENEFITS

• Good remuneration package
• Clear route-of-advancement
• Supportive and cohesive team environment
• Off-in-lieu provided for work on weekends and public holidays (based on company policy)
• Good opportunities to travel overseas for wider exposure

SCOPE OF WORK

• Conduct market research to identify potential clients and industry trends.
• Generate new business opportunities through proactive lead generation, networking, and cold calling.
• Follow up on website and social media enquiries.
• Develop and maintain strong relationships with existing clients to maximize repeat business.
• Driving revenue growth by identifying new business opportunities, cultivating client relationships, and promoting the company's portfolio of events and services.
• Client liaison and servicing
• Crafting of unique proposals with team members
• Internal liaisons and communication with design, project and production divisions

CRITERIA

• Minimum 2 years’ experience in event/exhibition sales or marketing role.
• Diploma in Business Administration, Marketing, or related field.
• Familiar with social media marketing tools will be advantageous.
• Strong negotiation, communication, and interpersonal skills.
• Good writing and communication skills, with an outgoing personality.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Proficient in English, and bilingual in Chinese preferred, but not essential.
• A good sense of humour will make a difference!

Join us at Partners Experience Pte Ltd and be part of a dynamic team dedicated to delivering exceptional events and creating meaningful experiences for our clients and stakeholders. If you have a passion for sales and a drive to succeed in a fast-paced environment, we want to hear from you!

Company Highlights:

• One-stop IT Solution provider offers a wide range of IT products and services.
• Basic + Commission + Incentives
• Short walking distance from the MRT Station.

Job Responsibilities:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Job Requirements:

• A winner with a hunter role mindset
• Self-starter, result-driven, energetic & positive thinking
• Excited about the opportunity to develop consultative sales skills and to meet monthly targets
• Preferably with 1-2 years of proven track record in B2B sales or 1-2 years of related working experience
• Exposure to IT-related products will be best
• Possess a strong willingness take on responsibilities and challenges.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly. EA License No: 21C0571 | R23116853 (Roy Goh)

Our client looking for a Sales Support Executive (3 months to 1 year contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Our client is a Global MNC company in the Engineering industry. Due to their current expansion plan, they are looking for a Sales Executive to join their Sales team, in hopes of developing the current high performing team. They are located in West – easily accessible.

Responsibilities:

• Achieve company’s sales target
• Liaise with customer on their invoices/payments when required
• Build/Maintain relationships with potential and existing customers
• Oversee market trends and activities.
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 1 year of relevant sales experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Acquire and implement marketing activities to bring in new customers and service existing customer relationships.
• Stay up to date of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities.
• Observe customer utilization of company credit lines, payment performance, and assist with collections if necessary.
• Handle any disputes or claims resolution in the event of any disagreements/claims.

Requirements:

• Degree in Business/Marketing or equivalent
• At least 2 years of Sales/Marketing experience in Oil and Gas industry.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Info can be share ATM: -

• Basic $2000 - $2500 + AWS + (Transport $50, Phone $30) + Commission $$$
• UBI area
• 6 Days (Mon- Sat 8:30am to 5:30pm) Alternate Saturdays

Your Responsibilities: -

• Stay updated on the latest news in the Singapore motorcycle industry, including COE and new laws
• Analyze consumer buying behavior and market demands
• Effectively manage the introduction of new dealer accounts
• Build and maintain strong relationships with dealers
• Generate sales from both new and existing dealer accounts
• Communicate new company initiatives and price changes
• Handle inquiries from showroom walk-ins, web, Facebook, and telephone customers
• Provide customer assistance from walk-in to motorcycle handover, demonstrating good knowledge of motorcycles

You will need: -

• Possess a valid Class 2B/2A/2 driving license
• Diploma/Advanced/Higher/Graduate Diploma in Others or equivalent.
• Preferably with 1year of hands-on experience in related industry.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

The company is currently looking for a Sales Executive to expand its ever-growing team. If you aspire for an exciting and rewarding career, keep reading:

Responsibilities:

• Maintain and grow current key accounts.
• To source and develop new customer (B2B / B2C) base
• Meet & exceed fiscal year’s set target.
• Support sales head in identifying and sharing best practices and sales ideas on the gaming, collectibles and gadgets product.
• Regularly monitoring market sentiment of the products and submitting timely reports.

Requirements:

• Minimum GCE ‘O’ level
• 2 years of experience in a sales and marketing environment preferably on gaming/gadgets/collectibles
• Strong understanding on effective sales and marketing communication mix and tools for B2B and B2C customer engagement.
• Self-motivated, results-oriented and target driven.
• Bilingual in English and Mandarin as this position requires to handle Mandarin speaking associates.
• Positive working attitude with a willingness to learn and provide good service

Why join us:

• Attractive commission package
• 5 days’ work week
• Good staff benefits (CNY and birthday angpow, insurance coverage, overseas company incentive trips etc)
• Good career growth path
• Transport pick-up to and from Jurong East MRT

Please email your resume with your last/current drawn salary, expected Salary, notice period to [email protected]

We are currently looking for a Sales Support Executive to expand our team. If you aspire for an exciting and rewarding career, keep reading:

Responsibilities:

• Sales Order Processing (issuance of DO, invoices, etc)
• Regular Order Management Updates to the Sales Team
• Coordination of shipping schedules.
  Preparation of shipping documents (commercial invoice, packing list etc.).
• Tracking payments and updating on system
• Maintaining the customer data to ensure accuracy.
• Assisting in general administration duties and Ad-hoc duties assigned

Requirements:

• ‘O’ level with 2-3 years of relevant experience.
• Self-motivated with good initiative.
• Possess strong negotiation and selling skills.
• Knowledge in office supplies or office automation would be an advantage.
• Knowledge on SAP and TMS system would be an advantage.
• Positive working attitude with a willingness to learn and provide good customer service

Why join us:

• Attractive commission package
• 5 days’ work week
• Good staff benefits (CNY and Birthday angpow, insurance coverage, overseas company incentive trips etc)
• Good career growth path
• Transport pick-up to and from Jurong East MRT

Interested applicants, please email your resume with your Last/ Current drawn salary, Expected Salary, Notice Period to [email protected]

Job description:

• Prepare quotations and simulations for clients
• Planning, co-ordinate and monitoring order/project until completion
• Assist with sales inquiries, and quotations, process sales orders, and co-ordinate on-site delivery and installation schedule
• Handling documentation and administrative matters required for the commencement of works and project closing
• Able to read CAD drawings for quantity and technical compliance
• Able to make a prior examination and critical analysis, or detailed evaluation of cut-lists and shop drawings against the project’s specified requirement
• Monitor progress claims and ensure that all supplied materials are claimed accordingly
• Any other sales support and coordination jobs assigned

Job Requirement:

• Excellent time management, analytical, communication, presentation, and interpersonal skills
• Meticulous with a positive work attitude
• Energetic, self-motivated and results-oriented
• Knowledgeable in project management processes for all stages of the project
• Passion for Architecture and Design
• Proficient in MS Office (Word/Excel/PowerPoint)
• Minimum 5 years of experience preferably in the stone trade

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Executive:

• Trade-related products and accessories, serving retail networks
• Provide trade services to retailers and consumers
• Introduce new products and services
• Identify and engage with potential customers
• Handle product issues, complaints, and warranty matters

Requirements:

• 2 - 3 years of B2C experience in FMCG industry
• Possess own transport
• Have networks with Dealers and Retail Channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

Plan and implement marketing strategies and plans in order to meet the company objectives. He/She needs to manage all the marketing activities of the assigned brands, with thorough understanding of the market situation/consumer needs and implement strategies/plan alternations as needed.

• To develop, plan and execute all branding and marketing plans/programs to achieve a set of business goals and strengthen brand equity
• To manage the campaign budget to deliver all the marketing activities, ensure timely evaluation and efficiency against marketing investment
• To manage equity communication and ensure consistency on the articulation of equity’s desired image and position including all consumers touch points such as instore design/POP, above-the-line communication, public relationship activities, social media and all owned media platforms
• To develop a strong Integrated Marketing Plan with innovative touch points to reach and persuade target consumers with messaging based on brand positioning and strategy
• To conduct pre and post evaluation of brand and product performance to generate new product ideas and identify growth drivers of the brand
• To collaborate with cross-functions, on development and implementation of marketing programs including portfolio/pricing strategy and menu management, customer loyalty programs, balancing financial objectives and customer satisfaction/feedback
• To drive and manage marketing projects, new product development and other initiatives
• To ensure the coordination with media and printing vendors on PR, press release and promotion related materials are timely and the marketing/promotion materials are in high quality

Requirements

• Degree holder in Marketing, Business Administration or related disciplines
• Minimum 3 working experience in advertising, marketing communication in F&B or retail industry
• Self-driven with can-do attitude and ability to deliver quality output
• Result-oriented with strong business acumen and numeric sense
• Excellent interpersonal and communication skills
• Interest working in the dynamic team and passionate about Japanese Culture
• High proficient in MS office particularly Excel & Powerpoint

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Responsibilities:

• Develop marketing, promotions and events initiatives to expand market exposure and to improve sales

• Maintenance of existing clients

• Seeking opportunities and project tendering

• Linking and increase awareness across all social platform

• Competitor research and analysis to develop marketing strategy

• Maintain and upkeep detailed and sales records and data entry of promotions and events

• Manage digital marketing platforms including company website

• Familiar with using google analytics, SEO, SEM

• Sourcing and partnering with various channels for advertising and promotions

• Copywriting for relevant media, proofreading creative copy for all marketing collaterals

• Content generation for new services and maintenance of existing clients

• Build and maintain E-commerce platform (content creation, listing, customer service, order fulfillment)

• Create a regular publishing schedule

• Analyse campaigns into recommendations and plans for marketing initiatives

• Corporate branding and strategy planning

Requirements:

• Candidate must possess at least a Diploma in Business Studies / Marketing or equivalent

• At least 3 year of marketing experience

• Experience in using AI tools for marketing

• Excellent communication (oral and written) and presentation skills

• Good presentation and communication skills

• Result oriented and able to achieve targets and goals

• Ability to multi-task and meet tight deadlines

• A self-starter and good team player

• Proficient in Microsoft words, PowerPoint, Excel

• Creative in terms of marketing and promotional ideas.

• Fluent in English and Mandarin ( to liaise with Mandarin speaking associates )

Pls indicate your availability period, last drawn and expected salary. We regret that only shortlisted candidates will be informed

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788.

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Responsibilities:

• Perform site surveys according to daily schedule.
• Attend to sales enquiries, clarify customer requirements and prepare quotations.
• Coordinate installation works.
• Responsible for the collection of pending and/or outstanding payment(s) from customers.
• Prepare daily activity report.

Requirements:

• Candidates should possess a valid Class 3 driving license.
• Relevant Aircon Sales experience is an advantage.

SALES EXECUTIVE – WOODLANDS ( 5 DAY)

- MUST HAVE A CLASS 3 LICENCE

- DO NOT NEED TO OWN A CAR

- IF OWN A CAR IS AN ADVANTAGE

- POSSESS A DIPLOMA IN MECHANICAL ENGINEERING OR EXPOSURE / EXPERIENCE IN TECHNICAL KNOWLEDGE

- CAN COMMUNICATE WELL AND NEED TO LIASE WITH CUSTOMERS TO BUILD UP THE RELATIONSHIP WELL

- CAN START WORK IMMEDIATELY

- PRODUCT TRAINING WILL BE GIVEN DURING THE PROBATION PERIOD

- BASIC SALARY : S$ 2800 – S$ 3200 NEG

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

The Marketing Executive is responsible for carrying out all aspects of marketing through different platforms. You will support the marketing manager to develop and implement our brand’s marketing campaigns.

Responsibilities include

• Developing content and conceptualizing campaigns focused on increasing brand awareness and customer engagement
• Assisting team members with day to day marketing tasks and coordinating marketing projects and activities as requested
• Organizing events, sourcing for relevant advertising and sponsorship opportunities
• Collate and report back monthly on performance statistics for all communications across all channels, using these statistics to influence future activity
• Managing the organisations’ social media accounts ensuring all copy is relevant for the different platforms
• Managing social media content
• Keeping up to date with changes and advances in social media and advising on new channels and approaches to adopt
• Track competitor activity by keeping abreast of market changes and the marketing mix used by competitors
• Assisting with the production of artwork, sourcing images, print buying and checking copy
• Act as a brand guardian in terms of look and feel of online communications as well as tone of voice of copy
• Monitoring online community growth

Requirements:

• Keen interest and eye for fashion
• Strong written, verbal and interpersonal communication skills
• Up to date with different social media platforms and other various technologies
• An analytical mind to gather insights and improve marketing activities

Job Description:

- Handling of existing customers accounts and relationship in Pharmaceutical, Diagnostic industry(80%)

- Development of new customers in Pharmaceutical, Diagnostic, chemical Industry (20%)

- Liaising with Japan suppliers and HQ regarding technical specifications of products.

- Preparation of quotations, clarification of technical specifications with customers.

- Establish clear short and long-term goals for the business

- Preparing of monthly sales reports and forecast

Requirements:
- English language

- Japanese Language skill is preferable with JLPT 1 (Not compulsory).

- Minimum 2 years of relevant sales experience in chemical Industry.

- Chemistry graduate in University is preferable.

- Experience in Japanese working environment will be advantages

- Overseas trips to regional countries such as India etc.

Other Details:

Working Hours : 8:30am ~ 17:30pm (Mon ~ Fri)

Annual Leaves : 12 days(1st year ~2nd year) - 15 days(after 2nd year)

Medical Leaves : 14 days

Medical benefits: S$500/Year (1st year to 3rdyear) - S$800/Year (6th Year)

Transport Allowance : NA

AWS & Variable Bonus : Provided (Based on personal and company performance)

Monthly salary:

Salary: S$4,500-5,500 per month

Starting:

ASAP

Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431