Total 686 sales support specialist job vacancies in Singapore,

• Replace floor mats & install air fresheners at customers' locations
• To exchange and collect sanitary bin
• Follow all directions given by the Service Supervisor
• Ensure that company equipment remains in good and functional condition
• Maintain a positive and professional attitude when interacting with customers

• No work experience required as training will be provided
• Service technician with installation experience are welcome to apply
• Class 3 Driving license is required
• Must be willing to do outdoor job
• Service-oriented
• Mature candidates are welcome to apply

• Company vehicle and petrol card provided when allocated vehicle to drive for work
• Training provided
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

Hiring Institution: NTU

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

                                                           

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

Hiring Institution: NTU

 

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Key responsibilities:

• Provide expertise and ownership to the range of computerized systems used in the laboratory.

• GMP Computer Systems Administration (e.g. Empower, Softmax Pro, Electronic Lab Notebook) including system back-up, audit trail review, user access administration.

• GMP Computer Systems Validation – support the implementation and validation of new systems to be used for cGMP analytical activities including the writing and review of validation protocols and reports. This responsibility includes periodic revalidation of the equipment.

• Strategic deployment of software upgrades including training of end users as required.

• Develop expertise to be able to represent the department during audits by customers and regulatory bodies.

• Understanding and management for all other laboratory systems controlling operational technology in the department for example in the area of upstream process development.

• Support the end users in day-to-day operation of software/systems and able to identify computer related issues; troubleshoot, identify and complete or coordinate deviation, change control and/ or corrective action records as well as via liaison with vendors.

• Maintain an understanding of new technology and their application to the department.

• Collaboration with end users within the department to enable their efficient use of the laboratory systems.

• Collaborate with departments in Singapore and across the global Lonza network (e.g. QC/IT/QA/Development).

Key requirements:

• Degree/Diploma in a relevant Science field or Equivalent

• Relevant work experience preferably with laboratory related IT experience in a biotechnology or related medical field.

• Expertise in computer systems controlling laboratory equipment (e.g. Empower).

• Exposure to cGMP and experience in computer system validation.

• Familiarity with 21 CFR Part 11 and EU Annex 11 requirements, data integrity requirements and expectations as well as common industry practice with respect to laboratory computerized system management and administration.

• Exposure to basic programming concepts and databases.

• Excellent problem solving and analytical skills and experience working within a formal Quality Management System (cGxP/ISO)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

 

The Senior QA Specialist will lead and support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for multi-product s and also provides QA support for Audit Management.

Responsibilities:

• Monitor day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a large scale, multi-product, and GMP biotech contract manufacturing facility.

• Highly motivated individual and have superior skills in all areas relevant to the job.

• Member of cross-functional site team(s) on projects/ issues.

• Lead in complex deviation investigations, change controls, CAPA proposals and closure of discrepancy reports.

• Superior ability to troubleshoot.

• A competent Reviewer and Approver of SOPs, protocols, reports or records.

• Able to coordinate between departments for multiple parallel activities.

• Understanding of advanced topics pertaining to cGMP.

• Participate in Customer / Agency Audits and Inspections as required.

• Identify process pathways and work to develop improvements in strategy.

• Help/Transfer and quickly assimilate to leadership role in other process areas.

• Assume Supervisory responsibility in absence of supervisor

• Understands and articulates company business strategy. Maintains a broad view of the

  business, recognize changes and trends in the appropriate area in which the individual

  operates.

• Any other tasks as and when assigned by supervisor.

Requirements:

• Engineering/Science Degree or higher from recognized institution with 5 to 10 years’ experience in Validation / Quality unit in the Biopharmaceutical industry

• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7).

• Good knowledge and experience of the practical and theoretical requirement of quality management system in GMP facility 

• Good interpersonal skills

• Effective Communicator (oral and written)

• Exhibit good quality decision making traits

• Meticulous, Systematic and Analytical Mind

• Team player who can operate independently, with strong focus on safety, quality and timelines.

The Fund Accounting Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees, leading a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of activities associated with Net Asset Valuations (NAVs).

Responsibilities:

• Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement including SMART goal setting
• Calculate daily and periodic NAVs for fund and dissemination of the associated unit prices to facilitate investor dealing in accordance with all local regulations, accepted accounting values, and local tax requirements, as well as produce full set of audited annual financial accounts and unaudited semiannual accounts for each regulated entity
• Complete regulatory reporting and associated client reporting requirements covering all aspects of the funds valuation, portfolio, expenses, and transaction volumes ensuring a variety of standard and client/regulatory formats
• Assist the section manager of a team of Fund Accountants who are responsible for a broad spectrum of financial and accounting matters affecting clients
• Identify and implement corrective action plans across teams while analyzing and assessing business risk
• Serve as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards
• Create, develop, and maintain business relationships, identify and implement service, system, and process enhancements, lead and evaluate system testing, and train staff on new technology enhancements
• Support development and achievement of strategic goals and annual performance/compensation cycle as well as implement methods to reduce expenses, recommend enhancements, and justify benefits
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• Chartered Accountant/CFA/MBA
• Experience in accounting or related field
• Knowledge of funds services and its process
• Knowledge of relevant technical systems
• Previous supervisory experience
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated Subject Matter Expert (SME) knowledge in related area

Education:

• Bachelor’s degree/University degree or equivalent experience

-------------------------------------------------

Job Family Group:

Operations - Transaction Services

-------------------------------------------------

Job Family:

Fund Accounting

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Role Summary

GVRN (“Govern”) is an automated back office solution for web3 organisations. We help founders with everything from incorporation, accounting and fundraising to the decentralisation phase of the organisation such as token generation events, setting up of a DAO and ongoing governance. In this role you will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships.

What you can expect to work on:

• Lead sales strategy and execution for all clients
• Develop market and competitive assessments to identify and drive new opportunities
• Develop new relationships with sales multipliers (eg. VC funds and accelerators)
• Build processes for top-down reachout, onboarding, activation, and expansion
• Support management in preparing sales forecasts and KPI reporting for use in organisational planning, financial forecasting, budget setting and strategic planning
• Assess the needs of our clients and gather feedback to improve upon existing products/services
• Work collaboratively across teams - including Engineering, Product and Marketing
• Eventually manage, inspire, and motivate a client-facing and high-performing team as the company scales

Skills and Qualifications:

• 2+ years of relevant experience gained in a B2B sales role targeting startups 
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills 
• Strong focus on operational excellence and able to build processes from scratch
• Passionate about web3

EBC Group, a globally recognized financial services provider, is seeking a talented and dynamic Sales Business Development Manager to join our team. As the Sales Business Development Manager, you will be responsible for identifying and developing new business opportunities to drive revenue growth and expand our customer base. You will work closely with the sales and marketing teams to create and execute strategies to achieve sales targets and meet business objectives. This is an exciting opportunity to make a significant impact in a fast-paced and innovative industry.

Responsibilities

• Identify and prospect potential clients and develop new business opportunities
• Build and maintain strong relationships with clients, partners, and stakeholders
• Understand client needs and tailor solutions to meet their requirements
• Collaborate with internal teams to develop customized proposals and presentations
• Manage the end-to-end sales process, from lead generation to contract negotiation and closure
• Keep updated on market trends, competitor activities, and industry developments
• Analyze sales data and generate reports to track sales performance and identify areas for improvement
• Participate in sales meetings, conferences, and industry events to expand network and enhance brand visibility
• Meet and exceed sales targets and contribute to the overall growth of the company

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 5 years of experience in sales or business development
• Demonstrated success in identifying and closing new business opportunities
• Strong network of business contacts and relationships with key industry players
• Excellent communication and negotiation skills
• Ability to understand client needs and develop tailored solutions
• Strong analytical and problem-solving abilities
• Self-motivated and driven to achieve targets
• Experience in the financial services industry is preferred
• Willingness to travel for client meetings and industry events

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

 

Overview:

As a Talent Acquisition (TA) specialist, you will play a key role in sourcing, acquiring, and onboarding top talent to meet the organization's needs. You'll be responsible for developing a talent acquisition strategy, executing/supporting various talent acquisition activities, implementing strategies to attract qualified candidates, and ensuring a seamless hiring process.

Key Responsibilities:

1. Talent Acquisition Strategy: Collaborate with the Head of HR to develop and implement TA strategies aligned with the company's objectives and talent needs.

2. Sourcing and Screening: Utilize various sourcing methods (job boards, social media, networking, etc.) to identify and attract potential candidates. Review resumes, conduct initial screenings, and assess candidates against job requirements.

3. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers. Provide support in conducting interviews, assessing candidate skills, and facilitating the selection process.

4. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process by maintaining clear communication, providing timely feedback, and guiding candidates through each stage.

5. Employer Branding: Assist in promoting Activate’s brand through job postings, social media, and TA events to attract top talent and maintain a positive organizational image.

6. Data Management: Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS) or HRIS. Generate reports and analyze recruitment metrics to optimize processes and make data-driven decisions.

7. Onboarding Support: Collaborate with other colleagues in HR and hiring managers to facilitate a smooth onboarding process for new hires, ensuring all necessary documentation and orientation activities are completed.

Education: Bachelor’s degree in Human Resources, Business Administration, or related field.

Experience: Minimum 7-10 years prior experience in talent acquisition which MUST include in-house experience. Familiarity with applicant tracking systems and TA tools is a requirement. Prior TA experience in IT or technology industries is a clear advantage.

Communication Skills: Excellent verbal and written communication skills to engage effectively with candidates, hiring managers, and internal stakeholders.

Organizational Skills: As an individual contributor, you need to be able to pay strong attention to detail and possess the ability to manage multiple tasks simultaneously in a fast-paced environment.

Relationship Building: Ability to cultivate relationships with candidates, hiring teams, and external partners to facilitate successful recruitment efforts.

Critical & Structured Thinking: Be able to analyze issues critically, identify the root causes, understand the context, generate options, and select the option that best addresses the issue.

Adaptability: Flexibility to adapt to changing priorities and business needs while maintaining a high level of professionalism.

Assertive & Diplomatic: Be able to be assertive yet diplomatic when dealing with internal and external stakeholders to be able to achieve work objectives without casting any negative image for the company and the HR department.

• Fun working environment
• Flexible Benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Perform marketing and sales of Company’s products in local and overseas markets.
• Conduct market research and undertake product development projects.
• Establish production plan and sales control and provide input for yearly sales budget.
• Provide technical service and handling of customer’s requests and feedback.
• Develop new customers and new applications to expand sales and enhance profitability.
• Act and comply with corporate governance and ISO requirements.
• Participate in Company’s Workplace Safety & Health programs.

• Degree in Chemical Engineering or Chemistry or Polymer Science or Rubber & Plastic Technology
• Preferably with 1 - 2 years of working experience in sales/marketing and technical service of polymer products.
• Knowledge in international trading will be added advantage.
• No experience can consider as training provided.
• Opportunity travel to SEA countries for meet up with client.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345
Triton AI Pte Ltd
License no. 21C0661

• Up to $3300 (Entry Degree) and $4500 (Experienced Candidates within Chemical Industry)
• Permanent Role with AWS and Variable Bonus
• MNC Chemical Manufacturing Company, CBD near MRT stations
• Entry Level for Degree in Chemical Engineering

Manager, Fraud and Investigation Specialist Posting Date: 27 Nov 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department UOB Group Wholesale Banking helps companies and institutions optimize their business operations and cash flow, manage risks, expand into new markets and manage their capital needs by providing tailored financial solutions, services and sector insights. We develop trusted partnerships by focusing on our clients' long-term interests and by helping them meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia's potential for our clients. The role will be with the Group Wholesale Banking, Client Fulfilment Services Investigations Team. Job Responsibilities We are looking for a passionate and inquisitive individual to join our Financial Crime Investigations Team ("the Team") in Group Wholesale Banking's Anti-Financial Crime Operations. As an investigation specialist, you will assume responsibilities to conduct comprehensive reviews in a timely manner. The individual is also expected to assist in assessing fraud related escalations and prevent the commission of fraud against our customers. Responsibilities Conduct investigation / reviews into corporate fraud and financial crime risks in accordance with legal, regulatory, and internal policies. Review account / transactions to establish any red flags on fraud and financial crime risks. Liaise with internal stakeholders (e.g. Relationship Managers and Business Units) and customers to obtain clarification and corroboration on account / transactions. Compile and document case review findings and recommendations on appropriate account strategy to mitigate fraud and financial crime risks identified. Where necessary, prepare fraud related evidence for submission to the Authorities or to facilitate FIDREC resolution. Support Business Units to respond to fraud and financial crime related issues and queries from both internal and external stakeholders (including the authorities and correspondent banks). Ensure timely reporting and escalation of significant risk issues to management. Appraise management on investigations statistics and cases of interest. Support IT initiatives from a sharing perspective via investigative insights to enhance ongoing anti-fraud monitoring. Job Requirements The ideal candidate should possess the following qualities: Graduate Degree from a recognized university (preferably Accountancy, Banking, Economics or Law) or relevant professional qualification in financial services or audit. At least 3-5 years working experience in investigations and/or audit, either within the Banking Industry or in law enforcement. Strong investigative mindset and attention to details. Team player with strong inter-personal and communication skills and ability to network, engage and influence business stakeholders independently. Excellent written report and skilled in MS office suites. Candidate with trade anti-money laundering experience would have added advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Business Function: Here at the DBS Transformation Group, we focus on nurturing the culture of the "World's Best Digital Bank" (Euromoney, 2016 & 2018) and Best Bank in the World (Euromoney 2019). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)! Responsibilities: Work with internal and external stakeholders on the strategy development and planning of GSTAR and Transformation Group Track, measure and manage performance to meet unit goals. Identify potential risks to ensure timely action is taken to bridge gaps. Support management by preparing presentations and reports with analytical and strategic information gathered from various data sources or from stakeholders Support strategic projects/initiatives to address unit's needs and opportunities Craft communication to support senior leadership and management team to convey key messages to the organisation Support the unit's external speaking engagements/visits in alignment with DBS brand messaging Support leadership team in organising meetings, conferences, townhalls to support and drive unit's agenda Keep proper files and archives of performance data, reports, budgeting and meeting notes Requirements: Bachelor Degree with more than 8 years of working experience in banking, data/technology companies or management consulting Strong follow-up skills; responsive and proactive Self-starter with strong experience in developing and implementing new ideas Excellent in crafting decks, memos, speaking engagement notes for senior management A problem solver who is able to work with ambiguity and possess strong business acumen Excellent communication skills - verbal and written Data-driven and detailed Proven experience in managing multiple stakeholders and teams, in areas of responsibilities Timely delivery and excellent quality on KPIs and projects - ability to demonstrate thinking out of the box, not accepting status quo, consistently looking for opportunities to improve/enhance areas of focus Possess excellent Microsoft office skills, especially Powerpoint and Excel

Who you are: You have our customers' best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them. You see yourself as a companion on our clients' journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client's unique needs and requirements. You're self-motivated, and always on the lookout for opportunities to grow - whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it's no surprise that you're consistently meeting your personal goals and targets. Last but not the least, you're focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures. To you, clients come first (and we like that). Your background: You have a Bachelor's degree from a recognised university or a diploma from a local polytechnic. You are interested in financial planning or wealth management. Prior work experience is not a requirement. You enjoy interacting with people, are a good communicator and able to conduct yourself professionally. You are willing to work on a flexible schedule that includes weekends. Candidates with more years of relevant financial advisory experiences will be considered for Senior Wealth Planning Manager or Deputy Team Head job position. What we offer: We offer attractive remuneration and a comprehensive benefits package. We also have a recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations. We will provide you with structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management. We have digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers). Ready to apply? Take the next step. Click on the link below to apply and receive an email notification from our AI Chatbot, JIM within 2 hours. Interact and complete the mandatory assessments on JIM. You will be invited for a face-to-face interview with our Branch Manager and HR if you are shortlisted. Job Description - Wealth Planning Manager (Insurance Specialist) - 2023 (220000MU) (dbs.com)

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com . Aon's Benefit Index ® , Nomura's benefits rank #1 amongst our competitors Department overview : Transfer Pricing is a mature and established function within the Tax team of Nomura's Finance division. The Transfer Pricing team is global in nature, with team members in all regions across London, New York, Tokyo, Singapore and Mumbai. We have a significant presence in Mumbai, providing support on analytical and operational Transfer Pricing matters. The Transfer pricing team for each region rolls up into the regional tax team of Asia ex Japan ('AeJ'), which thereafter rolls into Global Tax function. Role description: Reporting to the Regional Head of Tax in AeJ, you will be supporting the Group manage its Wholesale Business Transfer Pricing (TP) policies, provide support to business and corporate stakeholder and manage TP risk for AeJ. Whilst the primary focus of the role is to be responsible for all AeJ TP matters. Another key aspect of the role is to contribute to the global TP initiatives and also regional tax matters. Functionally, the remit of the role is broad, covering the following areas: Policy setting and strategic review including the TP risk profile of each entity in AeJ Implementation and execution of TP policies, including review of key TP transactions and supporting legal entity in TP reporting TP audit defence and tax authority engagement including APA strategy and implementation as well as audit defence for the dozen countries where Nomura has operations within AEJ. Provide guidance and support to regional teams regarding transfer pricing issues, including reviewing and advising on intercompany agreements and assisting with transfer pricing audits. Build and maintain strong relationships with tax authorities, external advisors, and industry peers to stay abreast of transfer pricing developments and ensure the company's transfer pricing practices are aligned with industry standards. Stay informed about changes in transfer pricing regulations and best practices, and proactively identify and address potential risks and opportunities. TP documentation including local file reports but also benchmarking, fact finding and policy rationale Requirements: Minimum Degree from an accredited University Minimum 10 years' experience in Transfer Pricing within a financial institution or an international accounting firm Experience in transfer pricing principles, methodologies, regulations, international tax such as Corporate Tax and Indirect Tax and transfer pricing principles for Asia Pacific region Qualified Chartered Accountant or CPA certificate Proven track record of successfully developing and implementing transfer pricing strategies that align with business objectives and comply with tax regulations. Excellent analytical, problem-solving, and decision-making skills, with the ability to navigate complex transfer pricing issues and provide practical solutions. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Excellent communication and presentation skills, with the ability to effectively communicate complex transfer pricing concepts to non-tax professionals. Strong leadership and team management skills, with the ability to motivate and develop a high-performing team. Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. DISCLAIMER : This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer

You’ll be working in the Regulatory Tax Management Team in Singapore. We provide operational tax support, custody data maintenance, custody market rules & control support (CMRC), and offer quality client services to Institutional Clients. Act as a subject matter expert for handling and processing of Custody Static and Reference Data Liaise with clients and custodian on the setup and documentation of the external custody account Perform quality control on the reference data setup and ensure compliance with the Custody market rules and control Provide change/system enhancement requirements to ensure system is up to date with the market rules Perform UAT testing to ensure system rules/logic is implemented as per expectation Perform investigations and support when the system is not behaving as per expectation Be on the lookout for ways to improve processes, reduce risks, strengthen controls and increase customer satisfaction

We’re looking for Business Risk Specialist! One of the top tier bank is currently looking for a Business Risk Specialistto expand their team. We’re looking for candidate with good communications skills, analytical and problem solving skills to join the team! If you are able to work under pressure and meet submission deadlines with minimal advice, you are the one!   Job Responsibilities: To perform control reviews in order to assess cases which do not meet the Investment Suitability disclosure requirement Reviews will be time critical and required to be performed in line with a newly agreed control review methodology which includes review of front office communications with clients, including (i) detailed email review, (ii) detailed review of internal contact notes / call reports, and (iii) if required, tape listening.  To carefully document the review approach, comprehensively document the review findings and provide a final assessment / conclusion for cases requiring discussion or escalation Become a subject matter expert ('SME') on the control, giving considered feedback on how the control is operating and if and how over time it may be improved   What you'll need to succeed: Good knowledge or background in risk, controls, investigations, compliance, audit and/or legal, and experience working in the Banking Industry. Risk-oriented personality who has the ability to differentiate borderline risk issues from critical fraudulent. Proficiency in Cantonese, besides English and Mandarin   Hays Registration Number: 200609504D, EA License: 07C3924, Registration ID Number: R22108490

We’re looking for someone like that to join our team: building & maintaining relationships with various client advisers, client adviser assistants, custodians, counterparties, stock lending, risk and offshore teams. manage the risk and controls of the corporate actions processes and continue to evolve/streamline/minimise risk across income, mandatory and voluntary events. assist and drive the implementation of various change initiatives for the corporate action processes. work closely with the APAC Wealth Management Corporate Actions team to provide day to day support, assist in meeting their objectives and strategies, and achieve their business plans for the year.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

We're heading in one direction, the future. We’d love you to join us. 

The Opportunity

Quantexa is looking for a highly motivated sales professional to drive growth in financial institutions across the South-East-Asia. As a FSI Sales Director, you will be responsible for executing the sales go-to-market strategy, identifying new opportunities, building our pipeline, winning new deals, and meeting company targets. This is a role for a strong enterprise sales professional who has a proven track record in closing complex enterprise software deals. The role is ideally suited to a business hungry hunter who can open new accounts and has the required gravitas to manage C-suite stakeholders.  

 

What you'll be doing

Typical responsibilities include: Working with the Head of Sales, SME teams & APAC Alliances director to define and execute the sales strategy and go to market plan for the South-East-Asian financial services sector; consistently delivering against sales targets; contributing to the overall growth of the business; winning new logos and aggressively expanding our footprint with existing logos. 

Our clients are local and global banks and Insurance firms, and our employees are expected to react to demanding client needs and agendas, however, this role will be predominantly Singapore- or Malaysia-based. 

You should have the following: 

• A good understanding of the key South-East-Asian financial services landscape 
• Ideally, some experience of any of the following:  

• Advanced Data Analytics / Big Data 
• AI/ML  
• Financial crime/KYC solutions   
• Data Management 

• Expertise working and solution selling within South-East-Asian FSIs 

• Ambitious and energetic with strong inter-personal skills 
• Good team player, capable of delivering results in less than perfect circumstances 
• Emotionally intelligent and good reader of people 

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

The Role Responsibilities An experienced Financial Markets Sales representative based in Singapore with a primary responsibility of covering Commodity Derivatives for Corporate and Commodity Trader Clients. The mandate will be focused on commodity flow business in Asia time zone across asset classes - Energy, Base Metals, Precious Metals and Agricultural Commodities. Responsibilities include but not limited to pricing and quoting clients, booking deals, calculation of XVA, RoRWA, ROE etc. Developing client relationships with key clients and originating new business will be an important part of the job. Responsibilities The role is to cover the existing client portfolio of Commodity clients in ASA and GCNA with focus on developing new business opportunities with the Chinese space. In addition this individual will grow the structured commodity portfolio and originate new business and clients. Strategy Involvement with GAMS on accounts and use FAMs where applicable. Fully understand and utilize the Global Sales Manager scheme in order to drive cross border revenue Work closely with Trading, Research, Structuring, Credit, CIB, and Risk to drive collaboration and cross-sell with the IC space Maintain awareness and understanding of the Groups business strategy and model appropriate to the role. Manage, maintain and improve assigned existing accounts Drive and stimulate corporate marketing efforts Develop the Standard Chartered Bank brand Business Achieving assigned full year budget as per annual P3 document for client income from allocated clients. Within this budget, generate specific Financial Markets Product mix as per P3 Document Ensure the Bank's clients receive pricing and support, both in terms of trading and market information Responsible as Individual Contributor to revenue targets. Awareness and understanding of the wider business, economic and market environment in which the Group operates Processes The role will involve liaising with clients and executing trades and orders in line with SCB's policy and procedures consistent with all FM Sales staff globally including Order Handling, Record Keeping and Best Execution Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient, appropriate and compliant with internal policies, procedures, codes and applicable external laws and regulations Monitor the utilization of each client's trading limits with SCB, obtain specific approval for any excess likely to arise as a result of a particular transaction Continued provision of best in class service to help build the financial markets relationship. Taking responsibility for the global financial markets relationship for key clients where appropriate. This will require liaison with Relationship Managers and SCB product specialists in other regions in which clients are active, to help build the global franchise with dedicated coverage accounts. Take ownership of all aspects of service delivery to the client within financial markets, including support functions such as operations. Assist in setting up adequate infrastructure to facilitate dealing (book platform, PPG, CA monitoring, seeing approvals with TCRM/GMR/LC etc) Drive/follow Financial Market themes and key initiatives and close alignment with the risk books People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners. Ensure active communication of vision, priorities and progress to the business to foster engagement, awareness and motivation Contribute to continuous process improvement and sharing best practice. Risk Management Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others. Commitment to Group Code of Conduct Timely completion of all e-leaning, attestations and requests for information. Risk Governance Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Willingness to 'speak up' in the event of any realized or perceived breach of group conduct rules or laws by colleagues Willingness to work with any local regulators in an open and cooperative manner Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key stakeholders Internal: Trading, Structuring, MTCR, Operations, Risk, Credit, Legal & Compliance, CCIB Coverage, TB, Ecommerce Sales External: Key clients and potential clients, Local Regulators & Other Government Departments, Competitors Other Responsibilities An outgoing personality with good people skills Strong communication skills Self motivated and driven to succeed Independent and self-reliant but also able to work as a team Experience in the physical commodities space preferred Understanding of commodity value chain across production, trading and consumption Proactive and engaging. One who makes things happen instead of waiting for things to happen A team player that is willing to help between commodities team to ensure business continuity Analytical mindset and ability to solve problems Existing client relationships with Chinese SOE and independent refiners preferred Our Ideal Candidate 7+ years of experience in Commodity Derivatives for Corporate and Commodity Trader Clients Academic or Professional Education/Qualifications; i.e. standards required for roles Licences and Certifications/accreditations; i.e. internal/externally required Professional Memberships; i.e. required for roles for continuous development/ improvement/awareness of current practices etc Bank training; i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific, Languages: Business Communication On the job training on booking and pricing systems Structured learning as per MAS guidelines for RNF representatives Role Specific Technical Competencies Data Analysis Tools Knowledge of Customers Operational Risk Operations - Back Office - Products Options & Exotics Problem Management Process Sales Support and Administration Sales Systems Service Excellence About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities To investigate risk events / cases:- Referred by Law Enforcement Agencies (e.g. Police Orders) Escalated by Financial Crime Surveillance Operations (ACT & AA, as appropriate) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening); Internal escalations submitted or referred by Business &/or other Conduct, Financial Crime and Compliance (CFCC) stakeholders (Country, Region or Group) on concerns of financial crime; Intelligence or information received via law enforcements' production orders, AML/CFT Industry Partnership (ACIP) advisories or Monetary Authority of Singapore; and Any other matter as directed by Director Case Investigations and/or Head of Financial Crime Compliance (SG). Identifying suspicious transactions / activities and filing Suspicious Transactions Reports, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT. To support Director Case Investigations to lead and manage the Singapore Financial Crime Compliance (FCC)'s Case Investigation Team, as required, including but not limited to:- Ensuring timely reporting and escalation of significant risk issues to management; and Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose. Other relevant responsibilities are:- Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations; Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm; Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management; Assess risks arising from products / segments / geographies / customers / transactions; Analyse significant financial crime risk events (e.g. SAR's, non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally as well as externally across all relevant jurisdictions; Ensure that significant investigations are concluded internally and externally where relevant (including cross-border); Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Embed Here for good and Group's brand and values in Singapore FCC; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Our Ideal Candidate Compliance professional with 2+ years of experience with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation. Be well-verse in the understanding of the MAS Notice 626, and other like guidance / circulars. Regulatory engagement with local regulators. Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk. Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to manage and give leadership to functional stakeholders. Sound judgement on business practices, regulatory relationship management and reputational risk. Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders. Be able to operate independently and demonstrate robustness in ethics and resilience. Role Specific Technical Competencies Spot Opportunities Solve Problems Take the Lead Build Resilience Collaborate Communicate Deliver Sustainably Compliance Policies and Standards Compliance Advisory Compliance Review and FCC Assurance Surveillance (including Screening and Monitoring) Investigations Compliance Risk Assessment Regulatory Liaison Manage Change Manage Projects Manage Conduct Manage People About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

• Provide a high-level of support to our partners restaurants
• Understand the partner lifecycle and how the three verticals work together 
• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region
• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value
• Maintain an expert level understanding of our product and service to clearly communicate the value
• Have a commercially minded approach to nurturing our partner base
• Proactively engage with partners to mitigate churn risk through early assessment of their use of the Quandoo service and product
• Be the voice of our partners to provide internal feedback on how we can improve 

Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

About the job
Reporting to IT Infra Manager, this role plays an important part in delivering IT infrastructure solutions and services that supports business growth, security, and operational excellence with common operating model across the SEAMX region incl. IKEA Stores, Shopping Centers and Services Office.

Your assignment

• Lead and support planning, design, architecture, implementation and continuous improvement of IT infrastructure solutions and services (data centre, servers, storage, virtualization, security, backup & monitoring) incl. evaluation and adoption of new technologies in alignment with the business plans and priorities in a consistent, holistic, and cost-effective manner
• Collaborate with functional and technical team members to develop and drive the IT enterprise grade IT infrastructure roadmap and initiatives including standardization, optimization, and common operating model across the region.
• Develop, maintain and support Ikano Retail IT infrastructure solutions and services with defined standards and processes to drive availability, stability, scalability, security, and performance of IT infra solutions and services.
• Work closely with IT infra team to ensure effective measurement, monitoring and administration with centralized delivery model while reducing dependence on external vendors and develop our own internal competence.
• Analyse proposed system changes to identify strategies for meeting business objectives and impacts, including benefits, costs and effort required to implement. Collaborate with IT, super users, vendor teams as needed.
• Maintain up-to-date knowledge by researching new technologies and IT infra products/tools.
• Develop in house competence & knowledge transfer to IT team on Infrastructure methodologies & processes.

Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661