Total 596 Director/C-Level service centre manager job vacancies in Singapore

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
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Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

Main Duties & Responsibilities

· Overall in charge of sales, activities arrangement (on manpower), sales staffs' management

· Execute from marketing department to sales managers’

· Liaise with Accounts about Doctors' payments, prepare Doctors' letters for them and commission for sales staffs

· Liaise with Operations about CBC, Pending issue, cancellation list and other related matters

· Liaise with the marketing department about Baby Events, seminars, corporate events, LW talks and other activities

· Participate in Baby Events, seminars, corporate events, Antenatal talks, Lab visits and LW talks

· Arrange internal meeting with sales mangers & staffs to have feedbacks and concerns

· Joint calls with sales team to see new accounts, build relationships with O&G Doctors & nurses and hospitals related departments

· Other assign duties by management

Requirements:

· Must possess at least Degree

· Good analytical and questioning skills coupled with ability to develop and implement sales strategies

· Strong in interpersonal, communication and influencing skills

· Able to work independently with minimum supervision

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Summary

This position is responsible for the management of revenue maximization in Rooms and create Revenue Management processes in the Hotel.

Job Responsibilities

• Measure & drive total profitable revenue performance, including rooms and F&B, against strategy & targets and adapts current strategy as necessary for the hotel.
• Facilitate, guides, and directs all department heads in selecting the optimum revenue opportunities for the properties to ensure our strategic objectives are achieved.
• Actively monitor the competitive environment and elaborates revenue & pricing optimizing tactics and strategies in order to maximize Revenue Generation Index (RGI).
• Consultation and coordination with stakeholders at properties, regional and corporate levels, identifying and pulling together the deliverables.
• Develop short, medium and long-term objectives, strategies and action plans, which may be cascaded through the business.
• Co-Lead hotels’ annual topline budget & business planning.
• Develop an overall Dynamic Pricing & Revenue Strategy by market segment, channel or/and feeding market.
• Develop the process to forecast the topline revenue of all revenue centers of the business and implement the inventory controls accordingly, maintaining parity guarantee.
• Support and Impact the Revenue & Reservations Teams at the hotel.
• Coordinate Recruitment, Talent Management & Learning and Development to ensure alignment of overall quality and service.
• Lead Revenue Management Culture across the Hotel.
• Review, audit & maintain revenue relates systems (Opera,TARS, RMS) & channels and Tools.
• Provides analysis of Business Intelligence and Data Management.

Qualifications / Experience

• Minimum of 4 years’ experience in similar position.
• Bachelor’s degree in Accounting, Revenue, hotel management or related field.
• Results oriented team player who works well with internal and external customers.
• Excellent analytical skills.
• Strong verbal and non-verbal communication skills required.
• E-Distribution channels and system experience in an upscale branded hotel chain.
• Solid knowledge of Reservations and Sales processes.
• Excellent command of English language.
• Knowledgeable of Microsoft Excel, PowerPoint and Word.
• Knowledgeable of Opera & RMS.

Job Overview:

CFS is seeking a highly motivated and organised individual to join CAP as an Assistant Director in an important and exciting role that offers hands-on opportunities to develop, implement and manage collective giving and philanthropic advisory programmes to meet evolving community needs in Singapore. The candidate will be a key member of the CAP team with a responsibility to oversee the efficient and effective running of CAP programmes, and provide direction and guidance to project teams.

The ideal candidate should have a proven track record in driving collective giving/philanthropic initiatives, with in-depth domain knowledge in one or more of the following areas – environment/sustainability, issues affecting lower-income families, education, skills training, employment-support, health and care. He/she should also have a data-driven understanding of effective and innovative giving strategies in any of the areas identified above.

If you are a dynamic leader with a commitment to advancing social and environmental causes through strategic giving, we encourage you to apply. Join us in making a lasting difference in Singapore.

Key Responsibilities:

• Proactively exercise creativity, foresight, and judgment in planning and delivering CAP collective giving programmes and bespoke philanthropy advisory services in a variety of philanthropic domains.This includes developing and implementing strategies, action plans and programmes to promote effective philanthropy in Singapore.
• Provide independent leadership on complex assignments and be able to guide 1-2 team members; including clearing copy and slide decks prepared by team members
• Uphold business and operational excellence at the Centre; manage budgets and monitor progress on KPIs.
• Develop a thorough knowledge of team’s needs to provide proactive, efficient, and expedient resources and support towards the collective growth of the team
• Oversee the end-to-end grantmaking process for new collective giving programmes and community impact funds
• Stay informed about emerging trends/needs, research and innovations in the fields of sustainability and social impact to continuously build pipeline of philanthropic opportunities and evaluate effectiveness of existing funds.

Qualifications/Skills:

• Masters-level qualifications in business, social sciences, public policy/health preferred
• Domain knowledge/expertise on one or more of the following sectors will be a definite advantage – environment/sustainability, economic, social, health and care needs and the philanthropic sector
• Strong communication, writing and interpersonal skills, with the ability to engage a range of audiences, stakeholders, funders and partners
• Ability to work under own initiative with a proactive approach to problem solving.
• Proficiency in budgeting and financial management, with the ability to develop and manage budgets for philanthropic initiatives and ensure compliance with relevant regulations and reporting requirements.
• Able to strive in a fast-paced and dynamic environment as an independent contributor with limited resources.
• Ability to write and present clear and concise reports independently;
• Keen attention to detail;
• Proficient in Microsoft Office applications (such as PowerPoint and Excel)
• Core competencies in grantmaking and grant management
• Manage, lead and motivate teams

What the day will look like

Responsibility and oversight over all Aon’s Construction and Infrastructure (C&I) business across the Asian region. The focus will be on risk specialist advisory services enabling client retention and future revenue growth. This will involve building strong relationships with clients, understanding their needs and providing value-added services to meet their requirements.

• Service and support a portfolio of corporate clients across Asia in the C&I sector with all associated day-to-day account management.
• Through thought leadership and industry expertise provide technical construction advice, insurance consulting services, due diligence risk reviews, tender responses and placement support to clients and in-country colleagues.
• Work with country and regional growth leads to develop and maintain a sales pipeline with the intention of driving profitable growth of the C&I sector in Asia, while also maintaining ongoing client satisfaction, retention and profitability.
• Partner country, regional management and service teams to deliver the widest practical range of products and services available from Aon for the C&I client base.
• Work and collaborate with other Industry Specialties and Specialty Products, in particular with Natural Resources, to leverage synergies and deliver comprehensive solutions to our clients in the C&I sector.
• Develop, maintain and manage senior relationships with key C&I clients, prospects and markets.
• Identify updates and key trends from C&I markets and keep up to date with the C&I sector for clients and prospects.
• Work with in-country operations in the training and development of in-country staff, and the establishment and delivery of best practice service standards for the C&I client base.
• Support claims administration, management and advocacy.
• Collaborate with all relevant stakeholders within the Aon network to always deliver our value proposition in an Aon United manner.
• Any additional duties that may be allocated to you by the Company from time to time

Skills and experience that will lead to success

• Previous experience in the C&I insurance sector essential - minimum 3-5 years.
• Demonstrated track record of making executive business decision-maker relationships, advanced negotiation, deal structuring, and sales contracts preferred.
• Demonstrate strong interpersonal skills with the ability to establish and maintain effective working relationships with colleagues, management, and external stakeholders.
• Self-disciplined, organized, with attention to detail and ability to prioritise.
• Proficient skills on MS systems including Word, Excel, PowerPoint required.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Job Description:

1. Coordinate daily operations for Restaurant operations.
2. Manage other restaurants outlets by receiving other manager’s feedbacks.
3. Deliver good service and maximize customer satisfaction.
4. Respond efficiently and accurately to customer’s complaints.
5. Regularly review product quality, and sourcing for new vendors.
6. Daily reporting and inventory report to the Managing Director.
7. Ensure compliance with sanitation and Safety regulations.
8. Jointly coordinating and planning menu with Head Chef.
9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.
10. Control operational costs and identify measures to cut waste.
11. Train new and current employees on proper customer service, and service quality.
12. Implement policies and protocols from Company policy.
13. Any other Ad-Hoc as required by Managing Director. Job Requirements

1. Full-time position.
2. Good soft skills and management skills.
3. Disciplined, conscientious and meticulous (has an eye for details)
4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.
5. Mature and positive attitude.
6. Strong Leadership and Motivational skills
7. Good communication and interpersonal skills.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

We are looking for an experienced sales manager/director who has experience selling Used Serviceable Materials (USM) airframe and engine parts to the airlines and MROs in the Asia Pacific or Middle East Region. We are offering competitive salary plus performance bonuses 30% travelling is required

This is a full-time remote role for an Director/Manager at Nihal Aero Capital. The Manager will be responsible for managing a portfolio of airline customers, building and maintaining strong relationships, and serving as the main point of contact. The Account Manager will identify and understand customer needs, provide tailored solutions, and collaborate with internal teams to ensure customer satisfaction. Additionally, the Account Manager will handle contract negotiations, monitor market trends, and identify opportunities for business growth.
Qualifications

• Strong communication and interpersonal skills
• Ability to build and maintain customer relationships
• Excellent problem-solving and decision-making abilities
• Experience in sales or account management in the aviation industry
• Knowledge of the aviation industry and leasing solutions
• Ability to work independently and remotely
• Bachelor's degree in Business Administration, Aviation Management, or related field

- Assist Director with necessary paperwork & secretarial work

- Answer and reply to telephone & email enquiries

- Arrange for survey

- Prepare quotations & tender documents

- Correspondence with clients and support the sales team

- Move presentation & management

- Project management

- Prepare folder with necessary documents for individual move

- Update system and liaise with Sales Personnel / Operation Staff / Warehouse Staff for move matters

- Closure of files (all documents are in order and payment received)

- And all other ad-hoc jobs pertaining to local / office / corporate moves

- Compliance with ISO 9001:2015 & FIDI standards

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
• 
  

Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

Investment

• Contribute to team investment process and contribute to team management of assets
• Lead meetings with management of companies
• Attend all regular team meetings to discuss and present investment ideas
• Provide updates on company meetings and results at team meetings
• Represent abrdn in client meetings
• Portfolio Administration

Research

• Undertake security and sector analysis and complete stock notes
• Keep up-to-date on sector, country and market developments and trends
• Country trips and produce investment trip reports
• To perform analysis of company results and provide results commentaries of portfolio holdings
• To undertake a wide variety of index research – rules, performance, construction and index reviews / changes
• Risk Management
• To maintain up-to-date knowledge of compliance and dealing procedures
• To comply with all regulatory, legal, corporate and client mandates
• Training and Development
• To build and maintain knowledge of abrdn investment process, products and allocated market/sector responsibilities
• To build and maintain knowledge of abrdn systems, including Charles River, Bloomberg databases
• To participate and attend Continual Professional development opportunities in order to maintain knowledge and skills

Job Requirements:

• A good Bachelor’s degree or Post-graduate degree majoring in Business, Economics or Finance
• CFA qualified (or working towards)
• 6 -10 years of relevance experience in the sell or buy side, ideally with prior experience in Technology and/or Indian research capability
• Possess Fund Manager License would be an added advantage
• Strong academic performance combined with extracurricular interests and achievements.
• Strong analytical and research skills
• Excellent communication and interpersonal skills
• Team player with ability to manage own workload
• Good influencing skills
• Flexibility and adaptability
• Excellent command of spoken and written English
• Ability to converse fluently in a second Asian language being a plus

Job Summary:

We are seeking a highly motivated, hands-on, and results-driven Senior Manager / Assistant Director / Director – Technical to join our professional training institute to advance the training needs of internal audit professionals. The Institute of Internal Auditors Singapore offers a comprehensive suite of courses across a wide range of topics such as Internal Audit, Risk Management, Corporate Governance, Fraud, Controls and Leadership. As a Senior Manager / Assistant Director / Director – Technical, you will be responsible for developing and pioneering the Institute’s Academy Strategy and programmes and maximizing our institute's growth potential.

Job Description:

Essential duties and responsibilities include but are not limited to:

• Develop, execute, and oversee the IIA Singapore Academy’s strategy and workplans with the various committees to raise the profile of the Institute.

• Lead the Education & Professional Development Committee and Technical & Technology Committee and develop workplans.

• Evaluate the relevance and quality of courses through the review of course outlines and training materials.

• Drive the development of new learning and training pathways relevant to the future economy, including online training.

• Execute the Career Conversion Programme for Internal Auditors by providing strategic and technical support.

• Develop and maintain relations with strategic stakeholders, including professional bodies and universities, to explore the development of partnerships, roundtables, and seminars.

• Serve as one of IIA Singapore’s writers, including the development of thought leadership reports, publications, and funding proposals.

• Work closely with the respective team to ensure the programme, contents, and speakers of IIA Singapore align with its strategic positioning.

• Support the development of IIA Singapore's new initiatives.

Qualifications:

· CIA certification holder

· Bachelor's or post-graduate degree in related field and minimal 8 years of relevant working experience preferably in internal audit

· Proven experience within the training, education, or professional services industry would be ideal. Good understanding of corporate learning and development needs

· Excellent interpersonal and communication and presentation skills

· Demonstrated ability to meet and exceed targets and drive growth

· Self-motivated and able to work independently while able to work as a team

· Comfortable to engage with stakeholders at all levels

· Strong attention to detail, self-directed initiative, resourcefulness, and innovative

· Proficient in using MS Office i.e., PowerPoint and Excel and other productivity tools

An annual remuneration package of approximately $100K will be offered based on qualification and experience. Interested applicants, please apply with your detailed resume. Only shortlisted applicants will be notified.

Responsibilities:

• Provide leadership and strategic direction to the engineering team.
• Develop and implement engineering strategies and initiatives to drive business growth and achieve company goals.
• Manage and oversee engineering projects, ensuring timely and successful completion.
• Collaborate with cross-functional teams to develop innovative engineering solutions.
• Monitor industry trends and advancements to identify opportunities for improvement and innovation.
• Manage relationships with clients, vendors, and partners to ensure customer satisfaction and business growth.
• Provide technical guidance and mentorship to the engineering team.
• Oversee budgeting, resource allocation, and risk management for engineering projects.
• Ensure compliance with regulatory standards and safety requirements.

Requirements

• Bachelor's degree in Engineering or related field.
• Minimum of 10 years of experience in engineering, with at least 5 years in a leadership role.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

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services provided by us.

JOB PURPOSE:

As the Head of Asia Pacific Distribution Centre (APDC), this position is a key member of the Asia Operations leadership team who plays a critical role in important strategic and management decisions relating to APDC operations. This position has full responsibility and accountability of overall performance for APDC with regards to quality, productivity, service level as well as budgetary control. With clear directions, this position will establish performance goals and develop corresponding objectives and action plan to ensure achievement.

PRINCIPAL RESPONSIBILITIES:

1. Strategic planning and execution to enhance profitability, productivity and efficiency throughout the Distribution Centre’s operations, continuous improvement to bring Distribution Centre to next level.

2. Develop long-range objectives and strategies for the distribution centre, monitor performance against these objectives and provide leadership, feedback, supports, motivates, directions and retains high-caliber staff.

3. Define information systems requirements to support process improvements initiates. Integrate the technology, quality, purchasing and logistics functions to support product and process excellence.

4. Allocate resources effectively to maximize productivity and cope with demand fluctuation while optimizing quality and delivery time. Focus on key performance areas such as OTD (on-time-delivery), LTR (lead-time-reduction), productivity and cost improvement. Implement improved processes and management methods to generate higher ROI and workflow optimization.

5. Ensure built-in quality in all operating processes and enforce discipline of compliance, including all quality related certification programs. Ensure effective corrective actions, timely implementation to avoid recurring problems.

6. Develop and manage annual operations budgets. Manage logistics and outbound transportation processes, negotiate parcel freight programs.

7. Oversee inventory control processes to ensure accurate stock levels and minimize discrepancies.

8. Strive to achieve world-class supply chain, warehousing, forward and reverse logistics operations.

9. Promotes “total customer satisfaction” (delivery, quality etc.) within all Operations teams.

10. Continually investigate and introduce process improvement measures and presents suggestions to Regional MD and Global VP Operations for consideration.

11. Build an open and honest communication line with the organization, interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.

12. Work in partnership with sales & marketing teams to ensure cost effective approach in order fulfilment.

13. Represent Asia to be part of the global DC management team on business update and best practices sharing on a regular basis.

14. Develop and implement ongoing staff performance and career development programs.

15. Prepare and submit monthly reports to the Management.

16. Ensure compliance with all health and safety regulations to maintain a safe working environment at the Distribution Centre(s).

QUALIFICATIONS

· Master/bachelor’s degree on logistics/operations management preferred.

EXPERIENCES

· 10+ years of broad logistics and supply chain management experience in progressively senior positions.

· solid working experience on DC operations management in MNC environment.

· Experience with New DC setup or relocation, Brown/Greenfield project is preferred.

· Experience supporting and developing emerging markets.

· Experience directing the operations in a multi-site supply chain system.

· Ability to manage Third Party Logistics (3PL), freight companies and other logistics suppliers.

· Supplier negotiation skills, proven cost reduction efforts and experience with contracts.

· Demonstrable analytical abilities to assess financial impacts of any changes to logistics service requirements.

· In depth knowledge and experience with key supply chain/logistics processes, best practices, and implementing process improvements.

· Relevant experience and knowledge on ISO9120, ISO14000 and ESD S20.20.

COMPETENCIES

· Troubleshooting and Problem-solving skills.

· Defining/Developing standards with continuous process improvement.

· Industrial Knowledge for benchmarking.

· Strong interpersonal and communication skills

· Strong analytical, judgment skills, financial & P&L skill required.

· A high sense of urgency & the ability to build & lead strong teams to achieve new levels of performance.

· Advanced knowledge of technology (WMS, Automation, RFID, Labelling solutions), processes, and standards.

· Excellent computer skills including experience utilizing multiple ERP & WMS systems; also, strong knowledge of Microsoft Office (including Outlook, Word, Excel and PowerPoint)

Job Responsibilities :

• Ensure staff consistently deliver timely and professional response across all channels
• Optimize resources to handle all channels
• Track and monitor processes through performance indicators. Trend analysis and benchmark key performance indicators
• Ensure timely dissemination of information, escalation of issues and resolution of problems
• Liaison person between Institutions and Group Contact Centre. Partners both internal and external stakeholders to ensure patients’ positive experience along the continuum of care
• Responsible for customer satisfaction/ experience scores. Works closely with stakeholders to continuously improve service levels and delight patients.
• Lead, motivate, guide and train admin and ancillary staff to perform to the best of their abilities and to develop their potential.
• Develop Individual Development Plan (IDP) for staff to ensure they receive appropriate training and development so that they possess necessary knowledge and skills to carry out their roles.
• Create a conducive environment to facilitate open communication between staff and management
• Support Head, Group Contact Centre on staff recruitment and retention efforts
• Lead quality improvement projects within the Centre
• Drive and implement change(s) to workflows and processes to enhance service standards

Requirements

• A recognized Degree in any discipline.
• At least 8 years’ experience in Healthcare and/or Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

Temasek Foundation (TF) supports a diverse range of programmes that connects people, uplifts communities, protects our planet and advances capabilities in Singapore, Asia and beyond. Temasek Foundation’s programmes, made possible through philanthropic endowments gifted by Temasek, strive towards achieving positive outcomes for individuals and communities now, and for generations to come.

We are looking for a candidate with strong analytical and critical thinking skills with experience in strategic planning; and the development of initiatives and partnerships. The incumbent is also expected to cultivate and engage various stakeholders to form networks and collaborations.

The incumbent will identify global and local trends that affects communities, through a data- or an evidence-based approach.

The incumbent should have experience navigating and influencing a cross-functional, matrixed organisations and the ability to communicate and present information to internal, external or senior stakeholders.

Reporting to Head, Community Networks and Partnership (CNP), the Manager or Associate Director, CNP, has the following responsibilities:

Planning

• Understand the needs on the ground, either in the fields of people with different abilities and caregivers, or in enterprise and support system building, through informed data and research, and dialogues with non-profit and community organisations, government agencies, sector administrators and other organisations.
• Identify emerging trends and assess gaps in services, including capacity and/or capability; and opportunities and threats that impact local community needs.
• Ability to comprehend and analyse different approaches to funding and financing for sustainability of community programmes.
• Generate actionable insights for internal and external stakeholder engagements.

Development

• Develop internal and external community network and partnership strategies, in particular enterprise and support system building, that shape engagements, collaborations or priorities.
• Work closely with internal colleagues and external stakeholders to support the implementation of strategies to achieve the desired outcomes and impact.
• Generate actionable insights for internal and external stakeholder engagements and drive partnership to curate appropriate community initiatives or collaborations.

Implementation/Monitoring

• Identify potential programmes for implementation; or identify programme partners and support them with the development of programme proposals, including assessing programme viability, budget, impact, outcomes and governance.
• Write and present board papers in support of the programme proposals for approval and implementation.
• Monitor the implementation and progress of programmes towards agreed objectives and outcomes, and to proactively work with partners to take needed corrective actions to keep programmes on track.

Others

• Contributing as a team member to CNP, Temasek Foundation or the Temasek Family through involvement in projects across workstreams.
• Assist Head (CNP) on any other tasks/projects and when assigned.

Requirements

• Degree qualification with a minimum of 5 years of relevant experience
• Strong analytical and critical thinking skills with the ability to utilise data, identify priorities, and develop sustainable strategies to pursue them.
• Demonstrate resourcefulness to work and thrive in a fast-paced, dynamic environment, quick to process direction changes, and embrace ambiguity.
• Clear and concise communicator with the ability to synthesise multiple sources of information, identify key take-aways and derive actionable insights.
• Possess strong writing and presentation skills.
• Balance attention to detail with timely execution; ability to manage multiple priorities and work independently, or as a team.
• A collaborator who can work, network and partner well within diverse teams and communicate effectively with internal and external stakeholders.
• A passion for social and community causes is a plus.

Responsibilities:

• Provide leadership and strategic direction to the engineering team.
• Develop and implement engineering strategies and initiatives to drive business growth and achieve company goals.
• Manage and oversee engineering projects, ensuring timely and successful completion.
• Collaborate with cross-functional teams to develop innovative engineering solutions.
• Monitor industry trends and advancements to identify opportunities for improvement and innovation.
• Manage relationships with clients, vendors, and partners to ensure customer satisfaction and business growth.
• Provide technical guidance and mentorship to the engineering team.
• Oversee budgeting, resource allocation, and risk management for engineering projects.
• Ensure compliance with regulatory standards and safety requirements.

Requirements

• Bachelor's degree in Engineering or related field.
• Minimum of 10 years of experience in engineering, with at least 5 years in a leadership role.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

Responsibilities:

• Provide leadership and strategic direction to the engineering team.
• Develop and implement engineering strategies and initiatives to drive business growth and achieve company goals.
• Manage and oversee engineering projects, ensuring timely and successful completion.
• Collaborate with cross-functional teams to develop innovative engineering solutions.
• Monitor industry trends and advancements to identify opportunities for improvement and innovation.
• Manage relationships with clients, vendors, and partners to ensure customer satisfaction and business growth.
• Provide technical guidance and mentorship to the engineering team.
• Oversee budgeting, resource allocation, and risk management for engineering projects.
• Ensure compliance with regulatory standards and safety requirements.

Requirements

• Bachelor's degree in Engineering or related field.
• Minimum of 10 years of experience in engineering, with at least 5 years in a leadership role.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
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Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

We are looking for an experience marketing director (more than 15 years) that is able to direct branding activities independantly for the purpose of sales and communicating to public our deep rooted expertise. Marketing director should have a good sense of how marketing activities, consumer psychology & behaviour translate to business growth.

The person should be comfortable with the following;

• Coordinating and sourcing for the right partners and vendors to achieve the pre-determined deliverables
• Able to conceptualise, frame out the work activities, manage time cost and determine the ROI for each activity
• In the shortest possible time to understand the lighting industry, our company's direction and our competitive advantage
• There will be ocasssions that may include but not limited to physical exposure to our completed projects, market survey, etc
• It would be ideal if the marketer possess skills or passion in photography, adventerous, creative video production that enable deliverables to be achieved with minimal outsourcing.

Possible deliverables;

• Website improvement, digital content creation, marketing collaterals
• Setting up a trackable, effective, cost efficient branding outreach campaigns (B2B and B2C)
• Creating a challenging yet effective workplan and time based list of deliverables to support business growth
• Fine tuning of deliverables should be provisioned appropriately to adapt to changing market conditions

Estimated to require 20-25 hours per week.

Part time salary range between $500 - 600.00 per week.

Individual should have ground up experience in a large SME or international MNC. Able to work fast and focus on the best methods to achieve the intended results.

Interested individuals, please kindly send in your CV and cover letter to [email protected] to be considered.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Management of student leaders from the SMU Sports & Adventure Clubs
  • Oversee, mentor, and guide the student leaders of the SMU Sports and Adventure clubs in the development and implementation of strategic goals in support of SMU Vision 2025.
  • Oversee, mentor and guide student leaders in club governance, finance and branding to establish credible student-led Sports and Adventure clubs in SMU.
  • Guide and support student leaders in risk assessment in collaboration with the SMU Office of Safety and Security.
• Discover and nurture student leaders through out-of-the-classroom programmes/events/activities
  • Develop and conduct regular reviews and assessments of student activities and programmes, including evaluation of the performance of sports clubs.
  • Oversee and guide student leaders in the conceptualization, operations and technical aspects of students-led events and activities.
  • Mentor and facilitate the delivery of the SMU Graduate Learning Outcomes (GLOs) through the events and activities organized by student clubs.
  • Assess student leaders on the SMU GLOs at a personal and group level using the Integrated Co-curricular Management System (ICMS) through Sports and Adventure events/activities.
  • Assist in the coordination, formulation and periodic review towards the delivery of SMU GLOs through appropriate student leadership developmental programmes with internal offices and external agencies/organizations.
• Oversee external stakeholder management (SportSG, National Sports Association)
  • Oversee the relationship management with current partners (eg SportSG/NSAs) to enhance Sports and Adventure initiatives/events/activities.
  • Build and establish new partnerships with NSAs/sponsors/external parties to enhance the quality of Sports and Adventure cluster's initiatives/events/activities.
  • Regularly review SportSG and the NSA policies and propose implementation to SMU sports clubs to keep them relevant and updated.
  • Review and propose changes in safety management in SMU based on the regulations set by SportSG and its attendant NSAs.
  • Network with other counterparts from local IHL and overseas university to exchange ideas, strengthen relationships and forge mutually beneficial partnerships when the opportunity presents itself.
• Oversee internal operational/administrative functions of the Sports and Adventure cluster
  • Contribute relevant expertise and experience to the cluster's aggregate competencies in Sports and Adventure leadership development.
  • Oversee the programmes'/events'/activities' budget at the cluster level.
  • Oversee student clubs and the Sports and Adventure cluster's administrative functions.
  • Manage and establish strong working relationships with other units and offices to promote Sports and Adventure initiatives/events/participation.
  • Support and manage the office's and the cluster's marketing and partnership efforts.
  • Manage sports teams and convene competitions within the Singapore Univeristy Sports Council (SUSC) and Institute-Varsity-Polytechnic Council (IVPC).
  • Manage the Aptitude Based Admission and Yip Pin Xiu Scholarship, and Shu Li Sports Excellence Awards for student athletes.
  • Manage the operations of SMU sports facilities (eg. SMU Gymnasium, swimming pool and Multi-Purpose Sports Hall).
  • Lead the Sports and Adventure cluster in the collaborative organization of university events (e.g. SMU Patron's Day, SMU Open House).
  • Any other roles and responsibilities as assigned.

• A university degree in any field.
• At least 8 years of experience in a role working on sports and student development programmes.
• Experience working with SportSG, NSAs or other IHLs in collaborative projects/sporting events.
• Experience in the management of sporting events and facilities will be an advantage.
• Self-motivated with strong interpersonal and problem-solving skills.
• Facilitation skills and knowledge of assessment of learning outcomes will be a key advantage.
• Possess strong organizing, coordinating and administrative capabilities.
• Possess strong analytical skills.
• Excellent communication skills, both written and verbal.
• Excellent analytical skills with the aptitude to craft proposal and media narrative regarding sports-related activities in SMU.
• Ability to guide, influence and be assertive with colleagues and students where necessary.
• Experienced in managing major student events.
• Experienced in coaching and mentoring students.
• Good financial accounting abilities.
• Ability to work independently and able to be an excellent team player when called upon.
• Proficient in MS Office.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

OPERATIONS DIRECTOR

Job Description:

- Responsible for overseeing all aspects of company operations, ensuring smooth and efficient functioning.

- Develop and implement strategic plans to achieve operations goals and objectives.

- Manage and coordinate the daily operations, including safety and equipments maintenance.

- Supervise and support department heads/managers.

- Monitor and control budgetary expenses to ensure financial stability and profitability.

We are searching for an experienced and dedicated person to supervise the use of Information Technology (IT) in our company.

A successful candidate should have in-depth knowledge of the current and up-and-coming trends in the IT field.

To be successful, you will be highly-analytical, professional, and possess excellent organizational skills. The chosen candidate will help store, evaluate and apply data strategies to our daily operations to improve company development.

Responsibilities:

• Develop goals and strategies to ensure the IT department runs smoothly and effectively.
• Direct and establish IT-related projects.
• Monitor changes in the technology sector to discover ways the company can improve and develop.
• Supervise the networks and computer systems in the company to ensure optimal performance.
• Plan and direct the implementation of new IT systems.
• Provide leadership to IT specialists and other staff within the company.
• Create and adapt technological platforms to improve the client experience.
• Troubleshoot data-related issues and establish regular maintenance.

Requirements:

• Bachelor’s Degree in computer science, engineering or relevant field.
• Minimum 10 years’ experience in information technology and data management.
• In-depth knowledge of data administration and management processes.
• A highly-analytical mind-set with superb problem-solving skills.
• Outstanding communication and presentation skills.
• Good understanding of modern databases and information system technologies.

Those with more experience may be considered for a director position.

OPERATIONS DIRECTOR

Job Description:

- Responsible for overseeing all aspects of company operations, ensuring smooth and efficient functioning.

- Develop and implement strategic plans to achieve operations goals and objectives.

- Manage and coordinate the daily operations, including safety and equipments maintenance.

- Supervise and support department heads/managers.

- Monitor and control budgetary expenses to ensure financial stability and profitability.