Total 96,372 service centre manager job vacancies in Singapore

Job Description:

As a Project Management Executive at Tecson Engineering Pte Ltd, you will play a pivotal role in ensuring the successful planning, execution, and completion of projects. You will work closely with cross-functional teams, clients, and stakeholders to drive project milestones, monitor progress, and maintain project documentation. Your contributions will be essential in achieving project goals and delivering value to our clients.

Key Responsibilities: (including but not limited to)

1. Project Planning: Collaborate with project managers to develop comprehensive project plans, including scope, objectives, timelines, and resource allocation.
2. Execution Oversight: Assist in project execution by monitoring and tracking project progress, identifying issues, and facilitating problem-solving.
3. Documentation: Maintain accurate and up-to-date project documentation, including project schedules, status reports, and change orders.
4. Team Coordination: Foster effective communication and collaboration among project teams, ensuring everyone is aligned with project goals and objectives.
5. Client Interaction: Act as a point of contact for clients, providing updates on project status, addressing inquiries, and ensuring client satisfaction.
6. Risk Management: Identify project risks and assist in the development of risk mitigation strategies.
7. Quality Assurance/Controller: Ensure that project deliverables meet quality standards and adhere to project specifications.
8. Other Ad Hoc Duties.

Qualifications:

• Education: Min. Diploma Holder in business, project management, or a related field. A PMP or CAPM certification is a plus.
• Experience: Previous experience in project management or a related role is preferred but not mandatory. Entry-level candidates with strong organizational and communication skills may be considered.
• Organizational Skills: Exceptional organizational and time-management skills to handle multiple projects simultaneously.
• Communication Skills: Strong written and verbal communication skills to interact with team members, clients, and stakeholders effectively.
• Adaptability: Ability to adapt to changing project requirements and priorities.
• Problem-Solving: Strong problem-solving abilities and the capacity to make sound decisions under pressure.
• Technology Proficiency: Proficiency in project management software (e.g., Microsoft Project, Trello, Asana) and Microsoft Office Suite.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and dynamic work environment.
• Exposure to a wide range of projects in Engineering Sector.

How to Apply:

If you are a dedicated and detail-oriented professional with a passion for project management, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant skills and experiences .

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

1. Drive Growth and Expansion: Spearhead initiatives to drive growth and expand the company's presence in the port industry.
   
2. Identify Business Opportunities: Proactively identify and capitalize on new business opportunities in the dynamic port sector.
   
3. Implement Effective Strategies: Formulate and implement effective business development strategies to achieve organizational goals.
   
4. Lead Team Achievements: Provide leadership to a team, guiding them to achieve revenue and market share objectives.
   
5. Client Relationship Management: Foster and maintain strong relationships with existing clients while cultivating ties with potential clients.
   
6. Market Trends Monitoring: Stay informed about market trends and industry developments to ensure the company's competitive edge.
   
7. Financial Planning Oversight:Oversee budgeting and financial planning activities related to business development projects.
   

Requirements:

1. Proven Experience: Possess a minimum of 8-10 years of proven experience in business development, sales, or related leadership in the port industry.
   
2. Industry Understanding: Deep understanding of the port industry, encompassing market dynamics and emerging trends.
   
3. Negotiation Skills: Demonstrate strong negotiation and deal-closing abilities in various business scenarios.
   
4. Analytical Mindset: Utilize an analytical mindset with strategic decision-making skills for effective planning.
   
5. Adaptability: Exhibit adaptability to navigate changing business environments and shifting priorities.
   
6. Networking: Leverage an extensive network of industry contacts to facilitate business growth.
   
7. Results-Driven Approach: Adopt a results-oriented approach with a focus on exceeding business development targets.
   

EA License No: 23C1703

EA Personnel No: R1762582

EA Personnel Name: Wong Choo Sian

Job Location : Loyang , near pasir ris

Industry : Aviation / Aerospace

Job Responsibilities

Manage customer account/area sales assigned
Provide adequate customer support to satisfy all key requirements
Promote and present new repair capabilities and product to customers
Achieve or exceed defined sales targets for the assigned territory
Build rapport with customers to increase customer satisfaction and reduce customer complaints
Develop new business opportunities and expand customer base
Assist in ad-hoc assignments where necessary

Qualifications

Minimum Degree in any discipline
Minimum 2 years of experience in aerospace industry, sales and marketing
Experience in interacting with cross culture
Understand Aerospace market, practice and process
Mature, highly driven individual who is passionate about the job and possesses good leadership skills
Ability to balance multiple priorities and commitments and proven track record in meeting deadlines in a fast-paced environment independently
Strong critical thinking and analytical skills

Job Description:

As a Management Trainee, you will:

• Undergo a comprehensive training program: Gain hands-on experience and exposure to various departments, including Sales, Marketing and Operations.
• Learn from industry experts: Work closely with Engineers to develop a deep understanding of our business operations, products and industry dynamics.
• Participate in projects and assignments: Honing your skills in Sales Planning, Technical Decision-Making, Problem-solving, and Project management, while also cultivating your ability to integrate complex technical solutions, collaborate effectively with cross-functional teams, and adapt to dynamic customer requirements.
• Rotate through different roles: Experience various aspects of our business to prepare for the responsibilities of a Sales Manager.

Post-Training Placement:

Upon successful completion of the one-year training program in Singapore Headquater, you will be assigned to our Indonesia office as a Sales Manager. In this role, you will:

• Lead and develop a high-performing sales team: Drive revenue growth by developing and executing effective sales strategies.
• Build and maintain client relationships: Cultivate strong partnerships with clients to understand their needs and provide tailored solutions.
• Achieve sales targets: Set and achieve ambitious sales targets, contributing to the overall success of the business in Indonesia.

Qualifications & Requirements:

Bachelor's degree in Engineering or a related field.

Experience in managing a team.

Aggressive and result driven.

Strong interpersonal and communication skills.

Willingness to relocate to Indonesia after the training period.

Able to speak in Mandarin to liaise with Mandarin-speaking associates and clients.

If you are a motivated and ambitious individual ready to embark on an exciting career journey, we invite you to apply by submitting your resume.

This is a challenging yet rewarding program designed to groom future leaders within our organization. Successful candidates will have opportunities for career advancement.

Position title : E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit Ave 1
Salary : $5000 - $7000

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Job Description

Key Responsibilities:

E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

* Perform massage treatment include back , shoulder & body massage for unisex customer .

* Provide treatment according to company operating procedure and service standard .

*Manage appointment and keep on time .

* Responsible for house keeping , maintenance and cleanliness at all times.

* Must have passion on their work and be positive at all time .

* Need to have a good attitude and attentive to what customer need at all time .

* Present a warm , gracious and professional qualities to all customer and staff .

* Able to build a Long term customer relationship .

* Maintain self discipline on personal hygienic and cleanliness at all time .

* Must be presentable and willing to learn and upgrade .

*Related experience as a Therapist / Beautician / masseur is an advantage .

*To Ensure working environment is in good condition and order .

*Must be flexible and cooperative to work as a team and interaction with Co-worker .

Job Responsibilities:

• Formulate and execute segment-specific strategies to optimize hotel demand across various periods.
• Stay updated on emerging channels, including social media, and devise strategies to capitalize on opportunities or mitigate risks.
• Implement channel shift strategies based on distribution cost, Length of Stay, Price elasticity, and Ancillary revenues.
• Disseminate best practices in channel distribution management to operating teams, ensuring regular checks on channel parity.
• Analyze reports, provide assessments to operational teams, and adhere to agreed timelines.
• Champion all Central Reservations Systems (CRS), actively participating in implementation and integration processes.
• Enforce distribution management procedures to maintain compliance with established standards.
• Ensure Property Management System (PMS) compliance with PPHG standards, covering Rate Code, Rate description, Package elements, Market Segmentation, Yield Class, Guest profile, reservation quality, and Reservation turn away recording.
• Collaborate closely with Sales and Revenue Departments to achieve optimal yield through reputable Third-Party Intermediaries.
• Maintain and analyze Revenue by Room type, ensuring appropriate room type sales through various channels per Brand or Hotel product.
• Monitor group and transient business thresholds, aligning with selling strategies outlined in Budget & Forecast.
• Track all definite and tentative group bookings in Opera S&C, adjusting selling and rate strategies based on demand and yield.

Requirements:

• Minimum of 3 years' experience in a supervisory/management position in Channel Distribution or Revenue Management.
• Proficient in articulating electronic distribution channels within the hospitality industry.
• Familiarity with Revenue or Channel tools.
• Well-versed in Forecasting and Market Segmentation reports.

Senior Quantity Surveyor Engineer / Assistant Manager (Quantity Surveyor) – Electrical [3770]

Work Location: Outram Road (Near to Havelock Mrt)
Working Days: 5 Days (Mon-Fri)
Working Hours: 8.30am to 5.30pm
Salary range: $4500 - $5000

Job Description

• To handle and calculate the quantity and costing of the different tender assignment. Technical review on the supplier/contractor quotation or proposal and make sure that all requirements are complied.
• Familiar and able to understand general contracts and various documents.
• Able to provide budget cost or estimates as per instruction.
• Liaise with suppliers for their products and services presentation.
• Able to design and look for solution regarding any technical problems during tender.
• Able to communicate with other Departments in dealing with various documents and issues.
• Coordinate with the supplier/contractor regarding follow up on bills and quantities.
• To evaluate and check on market unit rates monthly /quarterly for material and labour cost.
• To handover all tender document and costing to project team once the tender is awarded.
• To attend site show round for those tender that we are interested.
• To reply tender clarification, preparation for tender interview and presentation.

Requirement

• Diploma or Degree in Electrical Engineering
• Work as Quantity Surveyor for at least 5 to 8 years’ experience
• Experience in an M&E sub-contractor environment will be preferred.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description & Requirements

1. We need PM service engineers who have an engineering background and experience.

2. PM service, Bead Blast, General Work

3. Report to supervisor as per the instruction of the supervisor

4. Support other teamwork together.

Job Types: Night Swift, Full time, Permanent

The Technical Manager’s primary job responsibility is to reduce risk to Paramount Global Information and Information Systems through the understanding and use of various data security technologies, applications, methodologies and industry standards. You will be a Technology professional who is able to provide advanced expertise in Information Security Technologies and risk reduction strategies.

Responsibilities:

• Understands industry standard Information Security process and technology

• Works independently applying in-depth knowledge of multiple Information Security technologies (IDS/Firewalls/Anomaly Detection etc.), as appropriate

• Acts as a consultant to IT professionals and business partners in their area Information and Cyber Security risks and controls

• Performs sophisticated analysis of Information Security related logs and log data to surface potential Information Security risk and concerns for resolution. Escalate findings and recommendations to management

• Effectively uses the Paramount Global Information Security Application and Services Portfolio to reduce risk to Paramount Global Information and Information Systems

• Proactively makes risk reducing recommendations to appropriate business units regarding the development of new or existing services

• Proactively looks for innovative approaches to maintaining and improving the Paramount Global Information Security Framework

• Maintain broad experience in Information Security and can identify and leverage technical experts in different specialized fields across other departments

• Participates in Incident Response training initiatives and when required ensures active participation in the incident response lifecycle governed by the Technical CERT Policy

• Ensure all the services and or applications supported are consistently performing as intended this includes coordinating upgrades and or improvements

• Frequently reviews any tickets in any service ticketing queues related to the group managed to ensure proper ticket closure

Qualifications:

· Bachelor’s degree or equivalent preferred

· Minimum 10 years of IT related and information security technical management experience

· Goal driven individual with strong technical, interpersonal, and organizational skills

· Good positive working attitude with the commitment to achieve

· Independent with initiative & creative problem solver

· Able to work in a dynamic environment and meet tight deadlines

The OM is someone who is passionate about the brand standard, product offerings and customer engagement/service, is a problem-solver with strong work ethic and leadership skills. The Manager understands that customer satisfaction always takes priority but efficient restaurant operations make it possible. The Manager is an experienced leader who leads by example and commands the respect of his peers.In this position, you will be responsible for the satisfaction of all guests and fostering relationships with key repeat customers and corporates. You will represent the Brand in a professional manner at all times with all guest interactions.

You will be accountable for resolving operational issues and following up to ensure complete service recovery, where necessary. You will monitor and manage guest reservations to create and ensure accurate guest history; conduct training for all staff with regards to reservations and phone answering etiquettes as well as other tasks or projects assigned by the Management. You will actively guide and direct your team to ensure consistency of brand standards and a high level of performance and service delivery.

As part of the FOH team, your duties will also involve the setting up and managing of the outlet which will include pre-opening activities and coordination, day to day operations of the restaurant, cashiering, liaison with suppliers (where necessary) as and when required to assist in managing deliveries, customer service, order-taking, inventory management and other related matters. In your work, you will assist to train and mentor staff at The Singapura Club - Clarke Quay outlet.

Our Client is a a statutory board under the Government of Singapore. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Scope:

• Ensuring daily operations run smoothly
• Collection of payment at designated counter
• Handle queries and provide good customer service
• Assist in topping up / collection of payments
• Other adhoc duties as assigned

Requirements:

• GCE O level with minimum 1 year of customer service experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holidays

Other Information:

• Training & Uniform provided
• Salary up to $2200 (Including allowances

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R1103939

EA Personnel Name: Agnes Ng

Job Responsibilities:

• Develop and execute effective sales strategies to penetrate and expand the company's presence in the APAC region.
• Build and maintain relationship with selected business partners and distributor.
• Lead responsibility to manage vertical business from strategy to execution.
• Collaborate with cross-functional teams to develop customized solutions and proposals for international clients.
• Travel internationally to meet with clients, attend conferences, and participate in business development activities.

Job Requirements:

• Bachelor degree or equivalent with at least 5 years of relevant working experience.
• Have strong independent thinking and problem solving capability.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Work experience in electronic industry preferred.
• Individual must be willing to work in a dynamic start up environment and willingness to travel internationally as required.

HOW TO APPLY:

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | EA Registration No.: R21100397

Rapsodo is a sports analytics company that empowers athletes and coaches to analyse and enhance their game with affordable, portable, and easy-to-use data-driven sports technologies. Our mission is to assist athletes in reaching their full potential by providing reliable data through robust analytics and sport technologies. Rapsodo is at the forefront of reshaping the sports tech industry, aligning with new trends and technologies, and transferring its electronic experience to this exciting and challenging environment. As Rapsodo, we are in a phase of rapid growth, actively reshaping the future, and taking significant strides toward the heart of sports tech solutions.

We are currently in an exciting phase of rapid growth and expansion and are seeking a Project Manager ready to join us in reshaping the future of sports technologies. The Project Manager will oversee the full execution of hardware/software/mechanical/data & algorithms projects. The primary focus of the Project Manager will be to lead a team of internal resources to successfully deliver Rapsodo's next-generation Sport-Tech Solutions to our clients and partners. As Rapsodo, we foster a culture of collective responsibility, where each team member contributes to the efficiency and solidity of our technology and operations, guided by our core values of hard work, teamwork, innovation, and agility.

Job Description:

• Oversee all Project Management Cycles from ideation to mass production, aligning with customer and project stakeholder expectations.
• Serve as the single point of contact for customer projects, responsible for implementing and communicating action plans to meet Customer Project objectives.
• Coordinate project schedules, resources, and information, working closely with customers to define project requirements, scope, and objectives.
• Develop project plans in alignment with project goals and perform cross-departmental planning for all functions involved.
• Lead design and development engineering and operations teams to execute the project plan in line with Rapsodo's commitment to customers in terms of delivery date, cost, and quality targets.
• Manage, monitor, and control project scope, risks, changes, and reporting activities from project inception through launch.
• Ensure that all Product Development Life Cycle processes are followed, and gates and milestones are accomplished.
• Ensure the proper and successful delivery and deployment of projects.

Job Profile:

• A BSc degree in Engineering is required, and an M.Sc. is a plus (preferably in Computer/Electronic Science Eng.).
• Possess 3+ years of project/program management experience, with a project management certification being advantageous.
• Experience with project management and collaboration tools, such as Jira and Confluence.
• Ability to communicate technical information clearly and succinctly to both technical and non-technical team members.
• Strong understanding of Software & System Design, Device & Platform Architecture, and experience in complete Product Life Cycle Development.
• Excellent communication, problem-solving, and analytical skills.
• Fluent in English.
• Solid presentation skills.
• Excellent interpersonal skills, including the ability to work across an international organization.
• Strong leadership skills, decision-maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment.

Information:

1. 5-day work week:
2. Mon-Fri: 0830-1730

Responsibilities:

• Managing the sales team to achieve growth and sales targets
• Design & implement strategic business plan to expand customer base and presence
• Manage sales by developing a business plan that covers revenue and expense controls
• Perform recruiting, objectives setting, coaching and performance monitoring of salesperson.
• Develop sales team through motivation, counselling and educate service knowledge
• Build long-lasting customer relationships by partnering and understand their needs
• Present realistic budget/forecasts to the management team
• Identify new opportunity and trend of new products and competition status

Requirements:

• Diploma/ Degree iny any discipline
• Min 3 years in B2B as Sales Manager in transport/logistics/supply chain industry
• Competent in planning, implement sales strategies and lead a team
• Proven negotiation skills complied with the ability to close business wins
• Able to develop sales plans, analyzing profitability of prospects, and review operational & financial data
• Proficient in customer relationship management.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

• Ensuring a consistent and universal financial experience for the patients throughout the hospital.
• Provide financial counselling involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection to the patients / next-of-kin.
• Lead a team - Supervisor and Patient Service Associates in conducting Financial Counselling (FC) work and operations within the hospital
• Deliver training to staff on FC and develop the Standard Operating Procedures (SOPs) for the department.
• Assist and support the Manager in planning, implementing and sustaining whole-of-Department processes and initiatives, in support of MOH’s healthcare financing policies and the organization priorities.

Job requirements:

• Bachelor’s Degree in Operations/Service Management or related disciplines
• Possess 2-3 years of working experience in healthcare services will be an added advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Financial Counselling Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Reporting to the Regional Engineering Service Manager, you will lead the Singapore engineering team to represent the Company in supporting and servicing our range of medical/surgical products to medical professionals.

Responsibilities

• Carry out preventive maintenance, applications integration and resolve technical problems as and when required.
• Involved in projects by providing technical expertise and creative problem solving.
• Investigate product complaints and determine repair requirements until total corrective action is taken
• Conduct device commissioning, preventive maintenance, applications integration, and resolve technical problems as and when required
• Involved in projects by provide technical expertise and creative problem solving
• Investigate product complaints and determine repair requirements until total corrective action is taken
• Establish and maintain excellent customer rapport
• Conduct device commissioning and troubleshooting work on medical devices
• Maintains proper record of support and service work conducted
• Project Management, monitor project progress and ensure all works are completed within time frame
• Supervise, guide and coordinate with Project Engineers on site

Requirements

• Minimum Diploma, Biomedical/Electrical/Electronics Engineering preferred
• Knowledge in IT Network and System preferred
• Enthusiastic team player who can also work independently
• Good spoken and written English
• Excellent communication and interpersonal skills
• Customer focused, positive work attitude and self-motivated
• Good sense of urgency
• Leadership ability

If you aspire to be part of our dynamic team, you are invited to apply online with a comprehensive resume.

We regret only shortlisted candidates will be notified.

Responsibilities:

· Cooperation in Japanese and English with ICT Department at HQ / Group companies

Ø Basic & Detail design and implementation for Asia Regional Hub operation with HQ

Ø Contract practice for internal transactions with HQ and Asia Regional Hub

Ø Application of Group's Large-Scale Strategy, IT Governance and Security Policy to Group Companies under Asia Regional Hub

· Provide IT support to users under Asia Regional Hub (Contact Point, Realization of Requests, Incident Response, Operation)

· Maintenance and maintenance of Group’s common platform, consisting of about 10 solutions related Microsoft365

· Devices Management (PC/iPhone/iPad/MFP)

· Development, maintenance and operation of enterprise systems

Ø Maintenance and operation of SAP Concur

Ø Maintenance and operation of external data linkage (Bank, Contractor, etc.)

Ø Maintenance and operation of other SaaS business systems

Requirements:

• Bachelor Degree in Computer Science / Information Technology, or other highly technical, scientific discipline.
• Certification in ITIL and Project management (PMP) will be advantageous
• 10 years of experience in IT related positions in the following capacity:

1. 3 years of experience in Office Automation (Business support infrastructure such as Microsoft365, PC, iPhone, multifunction machines, and base network) at companies (More than 300 employees with experience supporting multiple sites.)
2. 3 years of experience in service desk and other IT user support
3. 2 years of experience at regional headquarters of a global company
4. 3 years of experience in project management in enterprise application development
5. 3 years of experience in enterprise application development, maintenance, and operation (SAP Concur, SAP S/4HANA experience better)

• Solid understanding of the culture and business of Japanese companies

To apply, please visit www.gmprecruit.com and search for Job Reference: 23836

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Role & Responsibilities

1. Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget;

2. Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

3. Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;

4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

5. Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

6. Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

7. Plan and perform user acceptance testing;

8. Assess service requests for enhancements and maintenance of systems;

9. Ensure Service Level Agreements for projects and incidents are met;

10. Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

11. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

12. Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

As a Project Manager, you need to have:

• Relevant working experience as Project Manager/Scrum Master in at least 1 Agile/full project development life cycle.
• Relevant experience in web-based development and mobile IT projects.
• Working experience in .Net/J2EE applications, iOS/Android for mobile apps is preferred.
• Familiarity with governance, adoption and training in RPA in enterprise IT environments.
• Working experience in government environment and familiarity with the critical systems will be an added advantage.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Team player with strong organization and people handling skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Requirement:

• Specialize in Vietnamese cuisines, including traditional dishes.
• Demonstrate advanced dry heat cooking techniques, seasoning techniques, knife skills, food presentation skills, sous vid, and superior palate.
• Identify different meat cuts, seafood, and its fabrication and utilisation in culinary.
• Control and direct food preparation process to maintain high standards and consistency.
• Apply food safety management systems for food service establishments.
• Conduct food and beverage hygiene audit.
• Maintain workplace safety and health policies

• Engage and foster collaborations with Corporates, Foundations as well as public sector agencies who share common agenda with AIC’s vision to support our seniors to live well and age purposefully
• Support the implementation of collaborative projects and initiatives, which includes but not limited to:

- Management of sponsorships

- Project management to ensure the successful implementation of initiatives

- Donor reporting and recognition

• Provide account management to assigned Partner Accounts:

- Build strong relationship and trust with Partner

- Have overview of and understand the needs of Partner

- Cultivate Partner to align and support AIC’s vision, and pilot collaborations

- Maintain a consistent and valued engagement experience with Partner

• Liaison, support and project manage plans and programmes eg. Friends of Community Care Award

Job Requirements:

• Degree in any discipline
• At least 5 years of working experience in similar nature
• Good verbal and written communication skills
• Strong analytical, organizational and planning skills with an eye for details
• Strong problem solving skills and able to multi-task under tight deadlines
• Team player with high level of initiative and able to work independently

Responsibilities

• Responsible for the supervision of Baristas
• Maintain a set standard of quality, service, product, and cleanliness
• Enforce standard operating procedures
• Maintain a profitable and reputable outlet

Requirements

• Minimum O Level / N Level /ITE
• Minimum 2 years of managerial F&B experience
• Good interpersonal and communication skills
• Able to manage multiple priorities in a fast-paced work environment
• Proficient in Microsoft Office software
• Able to commit to 5 days work week
• Must work both weekends and all public holidays