Total 97,189 Others/Any service operations manager job vacancies in Singapore

1. Conduct data studies and present insights and trends in datasets
2. Lead comprehensive research and analyse research findings to generate insights and recommendations
3. Organise the casting process by conducting initial shortlisting of potential talent to align the talent requirements with the production content
4. Identify critical customer segments, market gaps and competitors to support the development of a marketing strategy and lead implementation of marketing efforts
5. Plan market, competitor and customer research activities and analyse trends and dynamics through information gathered
6. Analyse data to develop insights pertaining to customer behaviours such as how marketing activities may be impacted to increase customer base

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Responsibilities:

• Work with Pre-sales team and Project Manager to design solutions for exisiting and new clients and ensure that the project milestones and deliverables are met.
• Lead in designing and architecturing of cloud solutions based on business requirements and best practices.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Lead the technical resources to complete the required scope on-time.
• Ensuring the reliability, scalability, and performance optimization of the cloud services and applications deployment and integrations.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Research and evaluate on emerging cloud technologies, best practices, emerging trends, cloud service providers and technologies.

Requirements:

• 10 years of xperience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and collaborate effectively with cross-functional teams and stakeholders.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : kelvin@starcareerconsulting.com

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353

Overview :

The Assistant General Manager is responsible for managing all aspects of the restaurant's operations, including overseeing staff, ensuring excellent customer service, controlling inventory, ensuring compliance with health and safety regulations, and driving the restaurant's profitability. The ideal candidate should have strong leadership skills, a deep understanding of the food and beverage industry, and the ability to handle both the business and interpersonal sides of the role.

Key Responsibilities:

1.Operational Management:

• Oversee the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure that the restaurant meets or exceeds standards in food quality, presentation, and customer service.
• Monitor and maintain health, safety, and sanitation standards in compliance with local laws and regulations.
• Implement operational policies, procedures, and quality control measures to enhance the restaurant’s efficiency.

2. Staff Management:

• Hire, train, and develop restaurant staff.
• Schedule staff shifts to ensure adequate coverage during peak and non-peak times.
• Motivate, supervise, and evaluate staff performance, ensuring high morale and teamwork.
• Handle employee conflicts, disciplinary actions, and terminations when necessary.

3. Customer Service:

• Ensure excellent customer service is provided at all times, addressing customer complaints and resolving issues promptly.
• Monitor customer feedback and implement improvements to enhance customer satisfaction.
• Engage with guests, create a welcoming atmosphere, and foster customer loyalty.

4. Financial Management:

• Prepare and manage the restaurant's budget, including revenue and expense forecasts.
• Monitor and control costs, including labor, food, and beverage costs, to maximize profitability.
• Conduct inventory control, ordering supplies, and managing vendor relationships.
• Oversee cash handling, sales reporting, and reconciliation processes.

5. Marketing and Sales:

• Collaborate with the marketing team or lead initiatives to promote the restaurant, including social media campaigns, promotions, and special events.
• Build relationships with local businesses and customers to drive repeat business and increase restaurant visibility.
• Monitor sales trends and adjust strategies to maximize revenue.

7. Compliance and Safety:

• Ensure the restaurant complies with local, state, and federal regulations, including food safety, health, and labor laws.
• Conduct regular safety inspections and staff training on safe food handling and emergency procedures.

8. Reporting and Communication:

• Prepare regular reports on operational performance, including sales, labor costs, and customer satisfaction.
• Communicate effectively with upper management, owners, or corporate headquarters regarding restaurant performance and improvement areas.

Job Requirements :

Education:

• Minimum Diploma certificate in Business Administration, Management, or a related field (Master's degree preferred).

Experience:

• Minimum 3 - 5 years of experience in a managerial role, preferably in the same industry.
• Proven experience in operational management and team leadership.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in financial management and budgeting.
• Problem-solving and decision-making abilities.
• Familiarity with relevant software and technologies (e.g., CRM systems, ERP software).
• Strong organizational skills and attention to detail.

Job Summary:
We are seeking a skilled and detail-oriented Construction Project Manager with a strong understanding of architectural principles to oversee and manage construction projects from planning through completion. The ideal candidate will have expertise in construction project management as well as a working knowledge of architectural design, allowing them to coordinate effectively with design teams, contractors, and other stakeholders. This role involves managing timelines, budgets, and project execution to ensure that all construction work meets quality standards and architectural specifications.

Key Responsibilities:

1. Project Planning and Coordination:Oversee the entire lifecycle of construction projects, from initial planning to final handover.
   Collaborate with architects, engineers, contractors, and clients to develop project plans and specifications.
   Review architectural drawings and ensure construction teams understand design intent and technical details.
   Monitor project progress and ensure adherence to timelines and deliverables.
   
2. Budgeting and Cost Management:Develop and manage project budgets, ensuring cost-effective procurement of materials and labor.
   Monitor expenses and address any cost overruns or budget discrepancies.
   Prepare financial reports and ensure accurate tracking of project expenditures.
   
3. Site Management:Supervise on-site construction activities to ensure that work aligns with design and quality standards.
   Ensure that all construction work complies with local building codes, safety regulations, and architectural plans.
   Resolve any issues related to design conflicts, delays, or material shortages.
   
4. Stakeholder Communication:Serve as the primary point of contact between the client, design team, and construction crew.
   Provide regular updates to stakeholders regarding project milestones, potential risks, and progress.
   Facilitate communication between architects and contractors to address design changes or clarifications.
   
5. Quality Assurance and Compliance:Ensure that all construction work meets architectural, safety, and quality standards.
   Conduct site inspections to assess the quality of work and identify any issues that need corrective action.
   Manage and oversee the final handover of completed projects to clients, ensuring full compliance with project requirements.
   
6. Risk Management:Identify potential risks related to design, construction, or budget, and develop strategies to mitigate them.
   Ensure safety protocols are strictly followed on-site to prevent accidents and ensure compliance with legal and regulatory standards.
   

HR/Corp Communications Manager

Our client is a leading environmental solutions firm with strong expertise in EPCC, O&M and design & build. In line with their growth and expansion, they’re now looking for a HR/Corp Comms Manager to join their dynamic organization during an exciting time in their development.

Job Responsibilities

• Reporting directly into the Managing Director, you will:
• Manage all aspects of the HR functions including employee relations, recruitment, training & development, performance management and work pass matters etc.
• Oversee the end-to-end recruitment process
• Implement employee retention and engagement programs
• Be in charge of managing work pass matters, MOM surveys, government grants and support schemes
• Support employee relations and provide clarifications regarding all hr and policy matters
• Manage employee records and maintain accurate HR databases.
• Develop Corporate Communication strategies through various social media platforms and the company website.
• Initiate content creation for all publicity materials and collaborate actively with our internal communications teams.
• Consistently ensure compliance with statutory regulations, laws, policies, and procedures

Requirements

• Diploma/degree in HR/Business or equivalent
• Minimum 3 years of relevant experience in HR
• Candidates experienced in the industrial/fabrication/construction industry are highly desirable

Location: North-West

Interested candidates kindly forward your CV to [email protected] (Tan Yi Ling, Reg No: R21103172). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

EHS Lead / WSH Manager

Job Summary:

- Lead the EHS department and develop, implement, and maintain the EHS Management System

- Ensure legal compliance, conduct inspections and audits, and manage contractors from an EHS perspective

- Investigate incidents, review risk assessments, and drive EHS culture

- Conduct safety checks, ensure fire protection and emergency response readiness, and promote safe working conditions

- Liaise with statutory bodies, conduct training, and update management on EHSS performance

Requirements:

- Relevant qualification in Workplace, Safety, and Health

- 5 -7 years of experience in the Construction Engineering Industry

- Strong technical competency, interpersonal, and communication skills

- Ability to interact effectively with colleagues in other business units

Interested candidates who wish to apply for the advertised position, please click "apply now" an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Lim Han Siang Adrian | Reg No: R 177 0467

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

(Open to Senior Treasury Execxutive / Analyst candidates!)

Overview

The role holder, reporting to the Financial Controller, is

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.
• To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.
• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.
• Ad-hoc duties as assigned.

Requirements:

- Degree in Accountancy or Finance

- Min 3 years of Corporate Treasury experience; with some audit expsoure preferred.

- Senior accountant with Treasury experience are welcome to apply.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

ClearSK Healthcare is seeking a dynamic Marketing Executive/ Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai, Hangzhou and Kuala Lumpur. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skUpdateills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

This is a newly created role as the Company’s Group plans to set up a Shared Services Department.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.

• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.

• Key point of contact for the Group’s Procure-to-Payment process.

• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.

• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.

• Maintain and establish AP policies and procedures for easy guidance and implementation.

• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.

• Knowledge of Esker and Vendor Invoice Management.

• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.

• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

• This position may required to communicate with counter part in China

The Client Solutions Manager of Meta’s APAC team is a strategic and enthusiastic solution-driver and business consulting specialist who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing and advertising strategies, lead media planning and measurement for our Telco partners in the region.

The role is embedded in the Telco Ecosystem Partnerships team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions, and drive revenue by negotiating and optimizing opportunities that deliver on our telco client’s business objectives. Success in this position requires digital marketing expertise, significant relationship management skills, consultative sales experience, analytical skills, a passion for excellence in client service, a “challenger” attitude, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Responsibilities

• Analyze the client’s business plan to devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value
• Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions
• Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
• Drives product innovation internally with XFN partners based upon market trend and emerging needs of clients
• Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives
• Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions
• Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
• Collaborate to exceed sales and yield goals for the book of business that assigned to you
• Manage complex external and internal work streams, and optimize clients’ advertising operation mode to meet business objectives
• Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)
• Build and manage relationships with both C-Suite and front-line stakeholders in clients and agencies (media, creative, FMP, etc.)
• Collaborate very closely with a diverse group of internal cross functional teams and cross region counterparts

Minimum Qualifications

• BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field
• 6+ years’ experience working directly with marketing, media and/or consulting firms and demonstrated execution skills required
• Effective and creative problem solving, decision-making and presentation skills
• Experience working effectively with XFN teams and all levels of management (internally and externally)
• Experience managing multiple projects while maintaining strict attention to details
• Experience communicating, collaborating and working effectively on a team
• Ability to confidently present to build ongoing relationships with external clients
• Strong analytical skills and experience
• Ability to manage clients whose usual business language is English

Preferred Qualifications

• Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
• Understanding of the telco and mobile app technology industry and the mobile app ecosystems
• Experience with data visualization tools or analysis tools
• Extensive experience as a Meta user and familiarity with Meta’s ad solutions

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Leading Tech Startup, aggressive growth ambitions in SEA
• Comprehensive service offerings, continuous product development

About Our Client

Our client is a one stop platform for consumers, an aspiring Technology startup in SEA. As a market leader with a comprehensive product portfolio, the company continuously scales its business through product innovation.

Job Description

As a Technical Accounting Manager, you will:

• Report to the Head of Finance, ensure compliance to IFRS, kept abreast of reporting requirements
• Set up accounting policies and governance, lead implementation across the Group
• Support pre-IPO discussions, review IFRS treatment relating to share based compensation, revenue recognition topics
• Key liaison between external stakeholders e.g. auditors to ensure statutory compliance and resolve accounting related matters, advice on complex accounting issues
• Prepare technical papers on complex accounting subjects
• Provide periodic training/seminars to finance teams locally and regionally on changes to accounting treatment and other emerging topics

The Successful Applicant

• Degree in Finance and Accounting, CA qualified, at least 10 years working experience
• Strong technical knowledge of IFRS application, working in either commercial set up and/or professional accounting firms
• Hands on experience with preparation of technical papers from scratch
• Combination of working experience with MNC and start ups will be highly advantageous
• Able to work independently, possess good stakeholder management and presentation skills to conduct trainings to both finance and non finance members

What's on Offer

You can look forward to:

• Working with a team of highly driven team in an organically grown company
• Critical member of team to support organisation's IPO roadmap
• An attractive remuneration package

Contact

Caroline Neo (Lic No: R1879832/ EA no:18S9099)

Quote job ref

JN-082024-6510574

Phone number

+65 6416 9847

Michael Page International Pte Ltd | Registration No. 199804751N

Job Scope:

· Leading a team to manage the day-to-day workplace services activities for the facility

· Be the on-site key point of contact for key stakeholders and/or clients.

· Able to identify and propose changes to improve operational and/or experience.

· Resource Planning of the outsourced facility management team to ensure smooth operations.

· Assist & run tenders for engagement of service providers for Workplace services including and not limited to janitorial services, landscape, pest control, pantry management services, handyman, system security, electrical etc.

· Oversight of facility management as a program including cleaning, pantry management services etc.

· Work with client to formulate a strategy for Workplace services.

· Conduct monthly management meetings and weekly operations meetings with client.

· Advice and lead HSE compliance throughout the office space.

· Space planning and optimization

· Manage ticketing system (SOS), and response within SLAs.

· Review employee satisfaction surveys and report action plans.

· Collaborate with respective departments on daily operations and events.

· Prepare and manage the workplace services budget and ensure that all supplier invoices are paid in a timely manner.

· Support events held in the workplace and space set-up when required

· Any ad-hoc requirements that may be requested by Manager

Skills, Knowledge & Experience

· Minimum diploma in Facilities Management and/ or Hospitality.

· Have experience in facility management or hospitality (management experience in 5 stars hotels is a plus) with 2 – 3 years of leadership experience.

· Excellent communication and interpersonal skills

· Proactive and outgoing personality

· Good vendor management skills

· Team player

· Strong people management

Overview of role

Installation Manager manages team of installers who are responsible for installation, schedules and oversees the installations. Installation Manager typically reports to Project Manager.

The Installation Manager manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets.

Responsibilities

• Manage and supervise the installation process of various systems and applications.
• Plan and oversee installation projects.
• Coordinate with clients and vendors to ensure smooth installation process.
• Supervise and manage a team of installation technicians. Manage day-to-day performance of their jobs.
• Provide training to installation team members and ensure adherence to safety and quality standards.
• Maintain records of installation projects and prepare reports on project status.
• Recommend improvements to installation procedures and processes.
• Resolve installation-related issues and ensure customer satisfaction.
• Manages a team of installers who are responsible for installing approved designs; schedule and oversee the installation.
• Adhere to contract specifications and established policies and procedures.
• Ensure project milestones are met and adhering to approved budget.
• Addressing with the Site team any non-conformities, audit findings and customer complaints.
• Conducting periodic inspections and audits to verify that activities are being performed as specified.
• Collaborating with the Site staff to ensure all activities are completed as specified, collecting the records of evidence and certificates of conformance.
• Participating in Site Surveys, Pre-installation meetings and Quality Review with clients.
• Support sales during tender on resources required for implementation. Resources includes manpower and cabling effort.
• Provide cable length estimation for either tender support of project implementation.

Requirements

• Bachelor’s Degree in a related field or equivalent experience.
• Minimum of 5 years of experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in installation of equipment and systems.
• Extensive knowledge of different cable types and cable containment.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards, installation tools and equipment.
• Excellent communication and leadership skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Proficient in use of relevant software and tools.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and prioritize tasks to meet strict deadlines.
• High attention to detail and accuracy.
• Ability to work in a team environment.
• Strong, planning and reporting skill.
• Ability to establish and maintain effective working relationships with both internal and external customers.
• Strong decision making and analytical abilities.
• Must be organized and detail oriented.
• Self-motivated with the ability to motivate and influence others;

Responsibilities:

· Lead complex and high-priority projects, and manage sponsors and stakeholders with competing priorities, resourcing levels and time constraints.

· Work independently to manage multiple complex projects. Work cross-functionally with internal and external teams including UX designers, developers, system engineers, testers, business divisions and leadership to implement features for global roll-out

· Identify and manage program blocking issues, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical or operational constraints

· Guide the project team(s) to follow the team’s project management best practices

· Drive the project team(s) to accomplish daily activities by actively promoting prioritization, team readiness, and commitment for each project phase or sprint.

· Assist the project team(s) in identifying continuous improvement opportunities and efficiencies

· Work with the broader Windows Engineering teams to define product goals and longer-term strategic vision

· Develop, implement, and manage new services and tools, and strategic programs to support and enhance stakeholder engagement, communication and feedback

· Be obsessed with user-centric design and delivering the best user experience

· Assist with the investigation and root cause resolution for escalations.

Qualifications

· The candidate should have at least 7 years of experience in project management.

· Strong communication, presentation and technical writing skills.

· Ability to work independently and in collaboration with other team members.

· Proactively identify efficiency and design improvements to existing systems and processes.

· Ability to multi-task across projects with different priorities Preferred Qualifications.

· Bachelors or master’s degree in business or technical field.

· Past project experience with technology infrastructure or development projects.

· Hands on experience working with data to shape required metrics and telemetry for both engineering and customer use.

· Ability to leverage modern analytics platforms.

Interested candidates please send your CV to [email protected]

Duties:

-Reports directly to PM/PD and will assist to overlook a project

Good attitude and work under pressure

- Good knowledge of site installation and coordination

- Good knowledge in technical know how

- Can liase with Maicon for site coordination, internally with our drafter and purchaser and site personnels.

- Understand how to work with subcontractor to get onto site progress

Requirements

- Preferred to have electrical background

- Minimally 6 years of electrical experience in Singapore

About Us

Orange Gum, as part of the Soprano Design Group, has over 20 years of experience in the development and provision of world leading mobile messaging and wireless application infrastructure. With a vision to make mobile messaging relevant and valuable to business, Soprano Design has developed a wide range of enterprise ready products and applications, which have been repetitively proven in real business settings.

Designed to streamline and automate critical but common personal interactions to improve staff, customer and supplier communication, Soprano’s solutions include: staff communications, mobile marketing, appointment reminders, staff fulfilment, 2-factor mobile authentication, emergency notifications and mobile payment. This is underpinned by Soprano’s core software infrastructure SOPRANO CGP that sends routes and receives SMS, MMS and Email traffic.

Headquartered in Sydney, Australia, and operating globally, Soprano Design is a leading global communications platform as a service (CPaaS) provider that brings nearly 30 years of experience with enterprise-level mobile messaging to each of our over 4,500 government and enterprise clients around the globe.

Soprano’s flagship product, Soprano Connect, is an innovative award-winning platform that helps customers to strategically integrate, email, SMS, voice, conversational AI, IP messaging and social channels such as RCS, WhatsApp and Google Business Messages into a seamless secure omni-channel business mobile messaging experience.

POSITION SUMMARY

The Manager of Customer Success Management is a vital part of the management team for Soprano Design’s broader go to market framework. In this role you will lead the strategy and execution for our customer success team in Asia to ensure the successful adoption, expansion, retention, and advocacy of our Customers across Soprano Design’s in your assigned territory.

You will focus on driving success across all customer segments in your region. The focus of this role is to be a leader, a coach and strategic planner for a team of hard-working customer success executives. Another key part of this role is meeting and engaging with our customers and establishing relationships with key stakeholders.

You will understand the customer success managers role, processes, paths to success, and help define this within the broader organisation.

You will also work with our customers to understand their business objectives and act as their trusted consultant and advisor in their use of Soprano Design, ensuring they realize business value. At a team level, you will gather customer feedback and requests while working with internal teams to help align customer adoption with our product roadmap. You will ensure that your team successfully drives forward Soprano Design’s key performance metrics. Additionally, you’ll work effectively and collaboratively with other managers and leaders across the broader organisation to drive success for both customers and Soprano Design.

KEY RESPONSIBILITIES:

This includes but is not limited to:

• Coordinate with internal and external teams for a successful customer outcome.
• Develop a Customer Success Management strategy and vision for the market encompassing all Customer tiers in your region
• Identify customer needs and collaborate with other internal teams to ensure customer success with special emphasis on adoption, expansion and renewals
• Partner with the Sales organization to drive adoption, growth and retention in your portfolio
• Build deep and wide relationships with customers across the account base
• Provide operational oversight of the business to deliver on targets and KPIs
• Prioritize where we invest our resources and efforts with customers
• Drive a culture of continuous improvement, automation and innovation to allow Customer success function to scale engagement
• Roll your sleeves up and step in as needed to show the team how to manage certain situations and problems
• Lead and collaborate with the rest of the departments to onboard our new customers ensuring speed to adoption and seamless use of our platform and services
• Execute & measure success for campaigns, Webinars and other methods to engage with our customers on a many to 1 basis across your portfolio of customers
• Hire, coach, train and develop a team of customer success executives that wins, has fun, and lives the Soprano Design values
• Lead the Customer Success team to ensure that each CSM is successful and driving towards key performance metrics
• Drive innovation and a culture of continual improvement, leveraging tools and automation to improve the customer and employee experience.
• Ensure Success plans are in place in collaboration with Sales teams for key accounts
• Manage the team to build governance framework within the accounts including regular business reviews, periodic platform training, customer health-checks, review customer health scores with an emphasis on customers’ success with Soprano Design
• Work collaboratively within Global Customer Services Centre and other teams in Soprano Design to champion outcomes for your customers
• Monitor and identify adoption, maturity and growth trends for the team and customers to inform customer and business strategy.

EXPERIENCE/sKILLS TO SUCCEED

• At least 5 years technical solution delivery with corporate and enterprise brands
• 5+ years of customer success or sales experience, preferably within a SaaS organization
• 3+ years in a management role
• Excellent communication skills both with customers and within an organization
• Strong track record of identifying customer needs and successfully implementing long-term software solutions
• Strong track record of defining and executing against key performance indicators
• Ability to build trust and rapport with a customer success team
• Ability to challenge team members and be challenged to achieve team goals
• Proactive interest to increase customer satisfaction and deepen customer relationships
• Comfortable and willing to be a hands-on contributor, on-site with customers

WHY WORK FOR SOPRANO:

• Work for a leader in the CPaaS industry: We are a leading enabler for enterprise communications, with a customer-centered approach that allows us to reach significant results with our clients and partners.
• Our focus on Technology: We pride ourselves on building technology for the future of communication that creates richer meanings, deeper trust and better connections.
• Global presence: Soprano is headquartered in Sydney, but we have a global presence in Europe, North America, South America, New Zealand and Southeast Asia
• Collaborative and inclusive environment: We are committed to a workplace environment where every employee is respected and empowered to be their best selves at work.
• Training and Development: We’re a small company with global presence that allows you to gain valuable insight and exposure to various markets worldwide
• Competitive salaries: We are a pay for performance company that values your contributions through our competitive salaries, rewards and recognition programs
• Flexible Working: We’re a lover of hybrid working, and this allows us to stay connected to our global teams while allocating time to do the things we love

People are at the core of what we do and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications of all ages, genders, nationalities, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment process.

The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.

What’s the role?

We’re building money without borders for people and businesses and we need your help to make our APAC customer comms best-in-class.

So we’re looking for a Senior CRM Manager to join our growing CRM team and lead our APAC CRM strategy and implementation. The Sr. CRM Manager will own, shape and deliver an effective communications strategy for Wise’s customers: from engaging and exciting product launches, to testing and building our lifecycle communications.

The role will be based in Singapore and will deliver best-in-class customer communications. The role will report into the London CRM team and follow the processes and practices agreed within the CRM team.

CRM at Wise is about making sure we develop the best global and regional lifecycle communications as well as keeping up with demand from other sides of the business.

We’re problem solvers - we work with our Product, Marketing Tech, Analytics, UX Research and Product Marketing teams to define and execute the strategy for product and marketing customer comms, across multiple channels (email, push notifications, in-app messages).

This role is ideal for candidates with mid-level experience who are passionate about driving product adoption and brand awareness. If you have Liquid and SQL experience and know how to use Braze this is an added bonus but it’s by no means required..

Your Mission:

• Lead and mentor a growing team of CRM professionals, fostering a culture of innovation and excellence.
• Manage internal technical and non-technical stakeholder communication (Product Managers, UX Researchers, Designers, Copywriters, Engineers, Analysts, Product Marketing Managers etc.)
• Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives.
• Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings.
• Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation.
• Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer’s lifecycle journey.
• Manage the customer database health with a focus on retention and engagement: make sure all comms are in line with CRM best practices, compliance requirements, through appropriate channels and without errors.
• Responsible for email calendar management, deliverability and monthly reporting.
• Implement the localisation process for Wise’s international campaigns
• Maintain and implement a clear A/B testing plan.

Qualifications

About You:

• Are a Singaporean Citizen/Permanent Resident of Singapore (Please note that we are currently unable to sponsor visas for this position)
• Mid-senior level experience in a CRM role, with strong focus on segmentation, lifecycle management and stakeholder engagement
• Experience with leading and growing a high growth CRM team
• Strong track record of successful cross-channel (email, push, in-app messages etc.) lifecycle comms.
• End-to-end planning, development and execution of large-scale engaging lifecycle campaigns.
• Customer-first attitude: can demonstrate ability to put yourself in customer shoes and have a deep understanding of customer segmentation.
• Excellent verbal and written communication skills and strive to have a customer-first mindset.
• Comfortable working with different departments and senior stakeholders. You can build relationships and alignment but are not afraid to push ahead on your vision.
• Self-starter and impact-driven: you enjoy taking ownership of projects with limited oversight. You thrive more on autonomy than structure. You’re not afraid to take responsibility and ownership of your work. You come ready equipped with perseverance and a sizable sense of humour.
• Technically-savvy with a creative eye. You’re comfortable with technical matters, but you also care about how your comms look and what message you send to your customers.
• Quick learner and problem solver with a strong analytical mindset and eager to learn and develop with a passion for using data to improve campaign performance.

Desirable Skillsets and Experience:

• Experience in a product-driven environment
• Competency in coding HTML, CSS and Shopify Liquid.
• Experience using SQL and other analytical tools (Looker, GA, MixPanel etc.)
• Experience using Braze or similar cross-channel marketing platforms.
• Experience working in an international organisation.

Additional Information

Key details:

Office: Singapore

Salary Range: SGD 8,100 - 9,600 monthly + RSUs

Key benefits:

• Flexible working – whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• RSUs
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 3 me days per year
• 6 weeks of paid sabbatical after 4 years at Wise, on top of annual leave
• Private medical insurance

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsibilities

• Responsible for leading business and technology outcomes for assigned program, project, or contracted service.

• Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

• Managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

• Lead the project team to ensure timely delivery of project milestones.

• Ensure that the project is delivered within budget.

• Manage project risks and issues, and develop mitigation strategies.

• Provide regular project status updates to stakeholders and senior management

Requirements

• Experience in Know-Your-Customer (KYC) and Anti-Money Laundering (AML)

• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

• You will be expected to be an SME in Program Project Management with expert proficiency.

• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Licence no: 12C6060

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:
The Key Account Manager is responsible for managing relationships with business clients, handling tender process, and helping clients to achieve success with the company’s products or services. You will be focusing on building long-term relationships, driving customer satisfaction, and fostering business growth by maintaining and expanding current accounts.

Key Responsibilities:

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with business clients.
• Act as the main point of contact between the company and its B2B clients.
• Understand the client’s needs, business objectives, and industry trends to provide relevant solutions.
• Provide excellent after-sales service, ensuring client satisfaction and retention.

Account Growth & Development:

• Identify growth opportunities within existing accounts to upsell and cross-sell products or services.
• Conduct regular reviews of client accounts to evaluate performance and present new opportunities.
• Proactively seek ways to add value to the client’s business and foster account expansion.

Sales & Revenue Generation:

• Achieve sales targets through account retention and growth.
• Collaborate with sales and marketing teams to develop strategies for acquiring new business within existing accounts.
• Prepare and deliver presentations, proposals, and product demos tailored to client needs.

Negotiation, tender & Contract Management:

• Negotiate contracts, pricing, tender process and service agreements to benefit both the company and the client.
• Manage the renewal process of contracts and ensure timely closure of deals.

Problem Resolution & Support:

• Serve as an advocate for the client, addressing any concerns or challenges they may face.
• Work closely with internal teams (e.g., customer support, product development) to resolve issues and improve service delivery.

Data & Reporting:

• Monitor client account performance and provide regular reports on sales, revenue, and client satisfaction metrics.
• Utilize CRM software to track and manage client interactions and sales pipelines.

Market & Industry Knowledge:

• Stay informed about industry trends, competitive landscape, and product updates to effectively address client needs.
• Provide feedback to internal teams based on client interactions to influence product development and service improvements.

Skills & Qualifications:

• 4+ years of experience in account management, sales, or client services in a B2B environment.
• Experience handling tender process
• Experience in collaboration solutions, IoT, or related fields would be highly advantageous
• Ability to understand and communicate complex technical concepts
• Strong ability to negotiate contracts and service agreements.
• Ability to analyze client data and market trends to make informed recommendations.
• Effective problem-solving skills, able to think strategically and manage multiple accounts simultaneously.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status

Project Manager (M&E)

Responsibilities:

• Manage multiple engineering projects from concept to delivery
• Lead project teams, allocate resources, and ensure timely completion
• Ensure safety, quality, and budget adherence
• Develop and guide team members
• Analyze and approve project investments

Requirements:

• Degree in Electrical/Mechanical Engineering or related field
• 8 years of experience in local Electrical/ACMV industry
• Strong communication and interpersonal skills
• Target-oriented, independent worker
• Analytical skills for investment approval

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Description:

• Individual represents the Gas Delivery commodity for our client by being part of various cross functional teams. These gas delivery systems are used both on Etch and Deposition systems.
• Provides strategic plans for timely inventory control, planning and quality control of production materials.
• Develops, implements, and maintains policies, procedures, and material control systems to drive speed, streamline procedures, and implement solutions.
• Ensures for solid strategies to assure availability of materials in the supply chain as scheduled, and the maintenance of inventory at minimum acceptable levels.
• Manage and process claims resulting from either cancellations or reschedule of purchase orders.
• Responsible for sourcing decisions as well as coordinating global procurement efforts.
• Coordinates with finance/accounting on matters involving inventory, cost savings and cash flow management.
• Leads commodity team for establishing strategic vision for the commodity space, then managing projects to active plans & objectives. This requires managing weekly collaborative meetings and ensuring all internal stakeholders are engaged and communication to higher management are in place & timely.
• Work with suppliers in making sure they have adequate capacity to support our client's demand as well as supply continuity risk management plans.
• Manages several global and domestic integrators in the Gas Delivery commodity supporting Etch & Deposition product lines.

Qualification:

• Minimum Experience: 10 years industry experience.
• Familiarity with semiconductor equipment or high-technology supply management practices, standards and organizations.
• Proven ability to gain partnerships and excel working and leading in a cross-functional environment with new product introduction, manufacturing, quality and reliability engineers as well as procurement, finance, and product support.
• PowerPoint and presentation skills.
• Bachelor’s in industrial engineering or other technical fields, proficient in excel (pivot tables, macros, etc.).
• May require up to 15-25% travel.

UEN: 201508072D

EA License: 22S1099

Personnel Registration Number: R22107983 (Zhen Shuyi)

Job Scope:

• Maintain a high level of customer service and client engagement.
• Manage the Centre and take charge of its day-to-day operations.
• Manage support services and plan inter-generational activities for seniors residing in the designated blocks within the service cluster
• Manage the conduct of client assessments during admissions and periodic reviews
• To initiate and maintain regular contact with seniors in the targeted blocks
• Supervise the running of programmes for clients.

Job Requirements:

• Singaporeans Only
• GCE ‘A’ Level or Diploma in Community & Social Service
• Minimum 4 years of working experience in Senior Care Centre
• Good communication and interpersonal skills
• Possess a passionate and sincere disposition to care for frail seniors

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|