Total 99,884 Others/Any service operations manager job vacancies in Singapore

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

about the job
In this dynamic role, you will be tasked with overseeing the regional card product portfolio, encompassing P&L responsibility, product roll out, commercialisation strategy, and market competitive analysis for credit card products across the region. Travel may be required for this position.

• Identify and address customer needs while formulating comprehensive regional card strategies.
• Develop a product road map, overseeing product development, and leading commercialisation efforts.
• Utilise client and transaction data to analyse product performance, identify sales growth drivers, and pinpoint areas for improvement.

skills and experience required

• Possess a robust background in card operations and a demonstrated success record in product development, launch, and commercialisation. Preferably, have experience in a regional capacity.
• Willingness to travel for work is required.
• Maintain a customer-centric approach with a keen eye for detail to craft best-in-class solutions.

To apply online please use the 'apply' function.

(EA: 94C3609/ R21103354)

#seeingthepossibleinyou

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

The Strategy and Transactions team in EY Singapore focuses on addressing CXO agenda in Strategy, Commercial Due Diligence, Integration/divestments and Value Creation.

This high-performing team has grown rapidly over the last two years and has experienced hires joining from top management consulting firms. We are very active in the market with several deep accounts focused on key sectors of Consumer, Healthcare & Life Sciences, Resources & Financial Services.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Your key responsibilities

• Part of a core engagement team working on a CXO level strategy and transformation agenda – projects range from market entry strategy, growth / turnaround strategy, go-to-market strategy, commercial due diligence, post-merger integration, divestments, cost and organization transformation and rapid value creation.
• Lead an independent module of an engagement – structuring the module, gathering data and conducting analysis and creating recommendations, sharing and aligning findings with the client
• Managing a team of 2-3 junior consultants
• Interacting with client counterparts on a daily-basis

Skills and attributes for success

• Diligent and has a strong drive to excel professionally
• Ability to develop good client relationships
• Ability to work in a fast paced professional services environment and cope with undefined situations
• Strong project management skills and commitment to the delivery good quality work

To qualify for the role you must have

• A Bachelor's degree (a Master's degree will be an advantage)
• Minimum of 8 years of work experience in consulting (preferred) or top investment and leading corporates
• Work experience in strategy, operations, or large scale transformation
• Experience in one of the following industries: consumer products and retail, oil & gas, process and manufacturing industries, and pharma and healthcare
• Travel to client locations within Singapore or outside as necessary

Ideally, you’ll also have

• Positive working attitude and motivation to learn
• Experience gained within another large professional services organization
• Established networking skills in a relevant industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply today.

Job Brief

HealthServe Clinic is an IPC registered charity which serves disadvantaged migrant workers through the provision of holistic services, including affordable medical and dental care.

We are looking for someone who is keen to join us in our advocacy for a society where every migrant worker lives a life of health, well-being and dignity. We need a dedicated and capable clinic manager to oversee the daily operations of our clinic. Duties will include implementing procedures to optimise patient care and managing the budget, and training of staff members.

Responsibilities

• In charge of daily clinic operations, including staff scheduling and management, patient flow management, handling patient feedback and complaints and doctor scheduling management.
• Provide assistance to dentists for clinical procedures where needed.
• Work on areas of improvement for dental clinic processes and protocols to ensure effective and efficient operations.
• Handle enquiries or feedback via various communication channels.
• Provide excellent customer service to all potential and existing patients to maintain high qualification.
• Manage inventory including ordering, stock taking, and general housekeeping of medication, consumables and equipment.
• Ensure dental clinic operations adheres to healthcare regulations and standard, including renewal of clinic license and facilitating MOH inspection processes.
• Familiar with clinic management software, electronic health records and digital appointment scheduling systems.
• Manage a team of staff, which includes providing counselling, training and development and to improve their performance.
• Collaborate with healthcare service providers to promote clinic services and increase patient flow.
• Monitor and manage clinic budget, expense and revenue generation.

Requirements

• Diploma/Degree holder an advantage.
• Passion for care of migrant worker community.
• At least 3 years of relevant clinic operations of which with at least 1 year of experience in managing clinic operations.
• Strong interpersonal skills and experienced in building strong relationships.
• Diplomacy, tact, and poise under pressure when working through customer and operation issues.
• Able to handle emergencies or unexpected situations effectively.

Work Hours

There is flexibility in arrangement of work hours; the Dental Clinic Manager must be able to fulfill some of the volunteer clinic evening / weekend shifts:

• Clinic Operating Hours: Monday to Friday, 9.30am – 6.00pm,
• Volunteer Clinic Operating Hours: Weekdays, 6.00pm – 10.00pm & 1 Weekend, 2.30pm-6.00pm

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Responsible for directs sales solicitation on behalf of the hotel through the strategic implementation of effective sales activities.

Responsibility and Authority

• Increase or exceed all established sales goals.
• Assist the Director of Sales in managing group sales team activities.
• Identify and qualify of potential new corporate accounts.
• Maintain regular sales call patterns in areas/markets designated and servicing of contact through telemarketing, correspondence or personal sales visit.
• Conduct site inspection and entertainment for potential / existing accounts.
• Participate in company and industry functions with the intention of soliciting and establishing new corporate accounts.
• Be familiar with the hotel's competitors and their activities.
• Servicing of in-house guests through entertainment or courtesy call to establish rapport with these guests and also to gather feedback on their stay and any other information, which would lead to repeat stay.
• Follow up with all clients before and after functions / corporate meetings so as to obtain feedback and ensure repeat business.
• Established and maintain an up-to-date level of communications with Director of Sales on a constant basis in addition to the Weekly Sales Call Plan Report.
• Makes constructive suggestions on special rates plan or sales promotion revision to meet the competition, increase bookings, improve sales efforts and servicing.
• Attends the sales meetings, revenue meetings and participates actively with relevant information of sales activities & etc.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

• Administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Knowledge of KYC & On-boarding of Clients
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements etc
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Qualifications

• Minimum 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• CACS 1 & 2 certified

Applicants who are keen , pls send your resume to: [email protected]

• Leadership Position
• Employee Benefits

About Our Client

Insurance Brokerage

Job Description

• Functions as the primary strategic business leader with responsibility for all aspects of the operations, financial performance, sales and revenue generation of the business
• Lead transformation across various departments in unison of an aligned objective in maximising profitability
• Drive necessary changes on the ground to ensure productivity and efficiency
• Accountable for the overall development of corporate strategic execution and professional development of employees
• Provide leadership and solutions to the management team
• Ensure that company policies and guidelines are communicated and followed by employees

The Successful Applicant

• Entrepreneurial, resourceful, self-starter to drive the business from end-to-end, working with and through teams from different functions
• 10 years of experience in a similar capacity
• From General Insurance/Insurance Brokerage sector
• Degree in Business Administration or equivalent
• Understanding of diverse business processes and strategy development
• Lead the commercial business, operation and P&L
• BCP, PGI, CGI & HI Certifications

What's on Offer

• Employee Benefits
• Leadership and autonomy
• Bonus

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting R21103142 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599

Job Description:

• Cultivate client relationships, secure strategic projects, oversee project backlog, and optimize revenue.
• Collaborate with the global/KL Marketing team to strategize and execute EAS marketing initiatives.
• Develop and execute EAS Account Planning, making adjustments to align with P&L objectives.
• Take ownership of EAS Pipeline/Opportunity Management, actively engaging with clients to identify and convert opportunities.
• Lead EAS Tendering Oversight, optimizing the balance between Order Intake and Tendering Efficiency.
• Ensure the highest quality in project execution and effectively manage client stakeholders.
• Serve as a project sponsor on various client engagements, acting as a point of reference and guidance for the team, and driving new business opportunities.
• Act as a senior project member, gaining project execution experience, and guiding the project team
• Train, develop, and mentor junior resources during business development or project execution, providing continuous feedback.
• Identify and address skills gaps within the consulting organization.
• Collaborate with People & Culture to develop training programs, including the BC Academy and other essential consulting skills.
• Contribute to the development and updating of strategic offerings, working closely with Heads of Departments to identify opportunities.

Requirements:

• Principal or Senior Manager coming from an advisory setting (5+ years of senior advisory experience)
• Due Diligence, financial or strategic advisory
• Led team or dedicated offering with Revenue targets to achieve
• Developed or championed new offerings
• 5+ years experience in energy or related industry.

Requirement:

1. Singaporean or PR preferred
2. 3 & 3/A Driving Licence Required (Company Vehicle provided)
3. Speak & Write English
4. Good Interpersonal Skills
5. Candidate with Plumbing & Sanitary Relevant Qualifications may apply
6. Licensed Plumber Welcomed

Job Scope:

1. Handle Sales and Marketing duties. (Projects follow up, Preparation of Quote, Project submission, Site meeting and collection)
2. Supervise & Coordinate Work Schedule
3. Cost Analysis and prepare estimation of quantities and costing required
4. Take off & Prepare BOQ
5. Analyse and compare Quotation
6. Maintain good rapport and business relationships with existing customers in related Plumbing Service
7. Must have knowledge in Plumbing & Sanitary and experience in liaising with Consultants & Management Council

We are Outbrain.

We’re one of the world’s largest content recommendation platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world’s top digital media companies.

Outbrain is seeking a Regional Manager of Business Marketing to cover the JAPAC region, with a particular focus on tier 1 markets, such as Japan and China. Reporting to the Global Head of Business Marketing and International, you will craft and execute a marketing plan in partnership with the other marketing departments, by aligning to the corporate marketing strategy and the Outbrain’s business objectives, executing locally to achieve KPIs and ensuring delivery of quarterly sales and growth targets. You will land and expand programs and support the broader marketing team by providing best practice sharing and feedback for constant improvement and innovation.

In collaboration with the regional sales organization, you will be the primary marketing leader for the APAC and leverage data to inform the strategy across inside sales, managed sales and partner teams. It will require building and nurturing relationships with the regional sales teams to over-communicate and gain alignment on marketing plans. You will also oversee the APAC business marketing team budget.

A day in the life

• Acting as a strategic business partner to our regional sales teams, the Business Marketing team accelerates pipeline and increases revenue through the creation and execution of a regional marketing strategy in alignment with business priorities and in partnership with the broader Marketing, Sales and Customer Success teams
• Oversee and drive brand awareness, product offering adoption and business marketing plans to support revenue objectives of growing the existing base and acquiring new customers
• Own strategy, development, and execution of targeted marketing programs that include demand generation campaigns/nurtures, field and industry events, webinars, PR, and more
• Collaborate with global cross functional teams to ensure consistency across the Outbrain platforms
• Work closely with local & global sales teams to support topline business goals.
• Manage relevant agencies and 3rd parties in the execution of programs
• Work cross-functionally with marketing, sales, customer success, and other teams to develop and execute marketing programs
• Track and measure all marketing programs and optimize resources against objectives and budget

What you’ll bring

• A proven track record in managing B2B marketing organizations across one or more APAC markets.
• Past experience delivering, accelerating and expanding sales pipeline through regional marketing
• 5+ years experience in marketing and communications
• Experience working in global teams
• Strong leadership qualities: create clarity, generate energy & demonstrate results
• Experience working in the Ad Tech industry and fast-paced environments
• Experience building and executing field/geo-specific marketing plan(s)
• Experience managing budgets strategically
• Strong analytical skills: Ability to measure, analyze, and improve marketing programs
• Experience working with creative and PR agencies and leading RFP processes
• Proven track records managing and executing events

More than snacks!

• Hybrid working: three days a week from the office and two from home
• Short walking distance from Tanjong Pagar/Shenton Way MRT Station.
• Be part of our success with our equity program
• Wellbeing benefits like private health insurance.
• Expand your toolbox with our mentorship program and internal learning tools

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

About the team:

To deliver on our purpose on making wonderful sound part of everyone’s life, we are strengthening our capabilities with additional passionate and purpose-driven team players in the Supply Planning team. The role reports directly to the Global Head of Supply Planning, also based in Singapore.

About the role:

The Senior Supply Planner position will give you an excellent platform and opportunity, to deep dive into the Medtech and hearing aid industry.

This is an individual contributor role with main role and mission:

• Propagates material requirements to suppliers and secures supplier commits

• Address supply gaps with suppliers in collaboration with other operations teams and Procurement

• Responsible for accuracy in material planning, service levels and global material inventory levels

Key Responsibilities:

• Identify and understand supply (material/ components) risk, develop action plan to resolve and/or reduce the risk, working closely with R&D and suppliers

• Validate operational / strategic horizon material/ component requirement at commodity level and provide visibility to strategic suppliers. Work with Operations and Procurement to secure supplier capacity

• Negotiate with vendors to ensure required delivery dates are met, resolve escalated issues within execution horizon, eg. expedite/ de-expedite not agreed by suppliers

• Provide visibility into material constraints, changes to the supplier delivery dates and any bottlenecks (operational) to other Planners

• Conduct regular demand reviews with suppliers to help identify any potential supply issues in the future

• Support identification of opportunities to increase agility with suppliers

• Responsible for material/component inventory and execution. Collaborate with global Controlling to optimize material inventory and support achievement of working capital target

The ideal candidate be an outstanding leader who can drive this change at pace yet do so in a sustainable manner. We are looking for an engaging leader with a demonstrable track record of designing and implementing a world-class customer-driven supply chain. This will require well-developed influencing skills and an ability to gain buy-in from a broad range of different stakeholders and countries. We are looking for a strong people developer who can bring a different perspective and take the Supply Chain capability to the next level.

Experience:

▪ A first experience in Supply Chain, preferably with experience in materials/supply planning, sourcing / purchasing and supplier management

▪ Knowledge of supply management / collaboration, inventory management and procurement

▪ Advanced knowledge of, and experience with sourcing and supplier management activities for raw material and components in mechanics / electronics

▪ Knowledge of, and experience with supply planning and supplier collaboration tools.

Performance and personal competencies:

▪ Excellent communication skills both written and verbal – ability to clearly demonstrate and explain business performance and underlying business drivers to a range of audiences

▪ An ability to execute tasks and deliver presentations in a high-pressure environment

▪ Excellent people skills, capability to build solid working relationships with the Group, the Regions and across the retail markets

▪ Drive, determination and high standards. Resilience, high energy and a ‘can-do’ attitude

▪ Strategic mind-set, results orientated, accountable, takes responsibility and leads by example, raising standards.

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• Able to commit to 5.5 days work week

- 1 year contract role with a foreign bank

- Attractive salary and commission

- Will be going for networking events and roadshows

about the role:

• The individual in this role is primarily tasked with the proactive acquisition of retail clients by offering personalized value propositions. Additionally, they are responsible for acquiring corporate employee clients through Employee Banking (EB) opportunities via business-to-consumer communication. The main focus includes acquiring Premium banking, Priority banking sign-ups, and individual clients through Payroll programs.
• Candidates are expected to extend their services to a broader spectrum of retail and priority products, including wealth and insurance, catering specifically to targeted segments.
• Furthermore, the role involves obtaining Employee Banking leads through various channels such as referrals, networking, and cold calls, and professionally executing these opportunities in collaboration with internal and external stakeholders.

Requirements:

• Previous experience in both B2B and B2C sales
• The ideal candidate is highly results-driven, enthusiastic, and self-motivated, possessing strong time management skills and the ability to thrive under pressure.
• A passion for sales, a commitment to delivering excellent customer service, and the ability to handle complex and challenging situations with individuals at various levels are key strengths.
• Being a team player with initiative and assertiveness, coupled with a diploma or degree, and a minimum of 2 years of experience in the banking sector.

(EA: 94C3609/ R21103354)

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Position Overview:

An opportunity to join a growing team, primarily working on the day to day inventory management and logistics of physical metals alongside assisting with the growth and development of the firms processes and procedures.

Day to Day

• Management of physical metals inventory
• Working closely with Investment team on new physical purchase and sale contracts
• Checking documentation related to physical metal contracts
• Preparation and review of contracts
• Providing inventory reporting and updates to the Investment team
• Maintaining documentation relating to physical contracts and inventory
• Arranging inspections of inventory
• Arranging logistics for movement of metal globally
• Assisting with the onboarding of new trading counterparties

What we are looking for

• 2+ years in physical metals commercial operations and logistics
• Understanding of physical metals
• Preferably a good understanding of LME and CME
• Demonstrate proficiency in all calculations used to support any products in your asset class coverage.
• Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment.
• Demonstrate proficiency in written and oral communication skills.
• Working on system and process improvements, and new business initiatives
• Understand the relevant technology and applications that are required to excel in the role.

about the company
Well known educational institution based in Singapore. Constantly innovating to meet changing student needs and ensuring that their curriculum is competitive with other schools, they are now looking for an Assistant Manager for the Accounts Receivables team (AR) to help with the growing needs of the business.

about the job

You should be accurately recording fixed assets, managing additions, transfers, and disposals. Your expertise in SIT accounting policies, compliance with Financial Reporting Standards (FRS), and proficiency in reconciliations and depreciation computation are key. The role involves coordinating the yearly asset sighting exercise and providing advisory support to user Divisions for compliance. Liaise with Internal and External Auditors whenever necessary.

skills and experience required

You should be Diploma qualified in Accountancy/Finance. You have to possess at least 3 years of working experience in accounts-related work and you ideally should have worked in a school before. You should have a good learning attitude, organised and meticulous in nature and be a good team player. It is not necessary to have held leadership positions in the past.

To apply online please use the 'apply' function, alternatively you may contact Clara Oh. (EA R22111662)

We are looking for Service Manager to join our team in Singapore.

The Service Manager reports directly to the Head of Service APAC and has responsibility for service operations in Asia and China Markets, excluding Indonesia.

Pre-requisites:

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• Strong customer orientation and mindsets
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, D365 (ERP), AutoCAD or similar designing applications
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Sales-driven, proactive, and able to work independently.
• Strong interpersonal qualities including leadership, teamwork, integrity, and respect.
• Ability to manage own work but also teams at customer sites.
• Interest in expanding skills base to include cross-training in other applications.
• Willingness to travel.

The Job:

• Accountable for service sales development in his/her territory.
• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate and manage the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other local and global Services business lines and Business units
• Participate Service Strategy development and implementation of the appropriate long-term strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of Raute equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

JOB OVERVIEW

The F&B Supervisor manages staff on shift, and assigns staff to workstations on each shift. He/she also leads staff compliance on service, food hygiene, safety and other standards amongst the team on each shift. He/she also performs closing of accounts and ensure accuracy of the sales accounts at all times.

Dutieis

- Brewing of fusion coffee and tea (training provided).

- Train staffs on day to day operations

- Fast-paced environment especially during peak hours.

- Team player

- Inspect cleanliness of the takeaway kiosk.

- Able to handle cash and POS system and perform account reconciliation

- Ensure shops/kiosks are all on high health, safety and sanitation guidelines and good hygiene standards.

- Monitor, track and manage stock inventory ordering.

- Ad-hoc duties.

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Duties & Responsibilities

• Oversee and guide the therapy team which consists of a physiotherapist, occupational therapist, and therapy aide/assistant.
• Responsible for compliance with the therapy standards as stipulated by the Ministry of Health and Allied Health Professional Council.
• Lead the team in enhancing clinical innovation and evidence-based practices for residents and clients.
• Oversee and lead improvements in service delivery and the care model and planning strategies to promote new effective treatment plans and clinical services.
• Develop and maintain good working relationships with other agencies and organizations.
• Compute reports and analyze data.

Working Hours & Location

• West Area, West Coast
• 5 days work week

Requirements

• Diploma, Bachelor's or Master's degree in Physiotherapy/Occupational Therapy.
• At least 6 to 8 years of relevant experience, preferably, been in a managerial position.
• Good interpersonal and leadership skills.
• Ability to form a good network and strong link with shareholders.
• Be prepared to perform other duties as assigned.