Join Our Team as an Experienced Operations Executive in the Palm Oil Industry!

Position: Operations Executive (Shipping/Documentation)

Are you ready to take your career to the next level in the dynamic world of palm oil logistics? We're seeking a seasoned professional to join our team and make a significant impact in our operations.

Responsibilities:

• Manage all aspects of shipping operations and import/export documentation within the palm oil industry.
• Coordinate shipments with suppliers, buyers, brokers, and other stakeholders to ensure seamless delivery.
• Expertly handle full sets of shipping documents, including negotiations with banks on letters of credit and DP terms, with a deep understanding of PORAM standards.
• Serve as the main point of contact for our organization, fostering strong relationships with customers and suppliers.
• Conduct credit risk analysis for customers and identify areas for operational improvement.
• Ensure comprehensive marine cargo insurance coverage and manage shipping claims and demurrage.

Requirements:

• Bachelor’s Degree in Finance, Accounting, or related fields.
• Minimum 3 years of experience in bulk, breakbulk, and containerized shipments, preferably within the palm oil industry.
• Proficiency in UCP (Uniform Customs and Practice for Documentary Credits).
• Excellent communication and interpersonal skills.
• Proactive, self-motivated, and able to work effectively with minimal supervision.
• Strong planning skills and a collaborative team player.

If you're ready to leverage your expertise and contribute to the success of a leading player in the palm oil industry, we want to hear from you! Apply now and embark on a rewarding career journey with us.

Company Overview:

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive network spanning globally. To date, we have served 380,000+ headcounts, 2,800+ clients, in 113+ countries, and 15+ industries. Overall, our global reach means we can serve our clients’ needs in a more targeted and effective manner!

Key Responsibilities:

· Generate invoices according to operation request

· Maintain the billing system (i.e., invoice setting alignment, client information update, payment settlement)

· Perform account reconciliations (ensure client Paid-on-behalf payment are reconciled, Bank payment reconcile to HRMS – BIPO internal payment request system)

· Check bank activities time to time and update billing system receipts

· HRMS Approval – Payment (Suppliers, Clients pay out)

· Apply payments in e-bank; prepare Cash Forecast and fund request when needed

· Coordinate with payroll team for statutory payments and client payments

· Producing monthly sales revenue report

· Send statement of account upon request

· Prepare AR Aging report and follow up collection upon operation’s feedback.

· Filling AR, AP documents according to local regulations

· Month-end closing for Balance Sheet Schedule updates (Including CAPEX, Intangible Assets, Prepaid expense amortization, Cost/Expense Accrual), intercompany transactions confirmation, bank reconciliation, management report

· Coordinate with external auditor, tax agent and company secretary etc.

Qualifications:

· Bachelor’s degree with major in accounting, finance, or business

· At least 3 years of working experience (as outsourced bookkeeper or in-house accountant)

· Experience in IFRS/SFRS reporting

· Experience in multiple accounting roles is preferred

· Fluent in both written and oral English

· Results-oriented, and able to work under pressure and meet tight timelines

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we managethe majority ofthe Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• As part of the System Administration team, to effectively perform day-to-day business operational activities which includes meeting stakeholders’ expectations in terms of quality and turnaround time.
• Identify and implement improvements to processes and/or procedures to increase productivity and control risks.
• Maintain risk & controls measures as per the established standards and minimize operational losses.
• Adherence to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM).
• Prepare volume reports, performance matrix and other period documentation on behalf of the team and for management reporting purposes.
• Support the team with projects involving system enhancements, digitisation of processes and bug fixes.

Requirements

• Degree holder with a major in banking/finance and/or prior banking BAU experience with system knowledge of IMEX/FactorPro/STConnect.
• Minimally 3 years (associate) and 5 years (Snr associate) of related experience or consistent demonstration of exemplary working performance.
• Inspiring individual, great work ethics and conceptual team player with problem solving abilities.
• Articulate and outgoing personality that can be entrusted to lead situations of conflict resolution and problem solving.
• Applicants with prior project management, process improvement and trade finance experience are highly advantageous.
• Capable of effectively working and leading under pressure while meeting tight deadlines.
• Innovative mindset and daring to accept challenges in a dynamic environment.
• Excellent written and spoken English and communication skills.
• Leadership skills to enable strong relationship building within the team and with senior management.
• Strong customer and business focus with a keen awareness of risk and fraud control.
• Excellent Microsoft office suite skills with experience in developing dashboards for management reporting.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Descriptions

#Responsibilitu and Duties

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned
• Restaurant Daily Closing duties
• Cashiering duties
• Be able to handle your assigned table of customers confidently

#Other Info

• Rotating shifts, include weekends / public holidays
• No experience required as training provided
• Able to work in any outlet or other locations in the future
• Applicant with relevant F&B experience will gain an advantage
• Meals provided
• 2 rotating shifts (Morning & Noon)

Job Requirements

• 1 year of Working in F&B industry experience
• Operational skills

Benefits

• Annual leave starting from 10 days/year
• Staff meal
• Medical, etc.
• Near MRT stations

Working hours

• 5.5 work days/week

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Logistics Operations Executive to be part of their Operations team to support their business needs. They are located in the West - easily accessible.

Job Description Logistics Operations Executive:

• Utilize the Warehouse Management System (WMS) for effective route scheduling and order processing.
• Meet performance targets for despatch operations, including punctual deliveries and minimizing complaints.
• Become proficient in the Transport Management System (TMS) and address inquiries regarding the system.
• Assist in fulfilling delivery needs for stores and warehouse operations.
• Strategize and execute daily tasks with a focus on efficiency, aiming for high productivity and precision.

Requirements:

• Diploma in Supply Chain/ Logistics
• At least 2 years of transport/ logistics experience in Warehouse/ Distribution Centre
• Proficient in MS office (especially Excel)
• Comfortable with rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

As an Operation Central Team (OCT) CPEE ADT team member, you will be responsible in defining alignment and projects to meet goals for NPI nodes, collaborating with multi-functional teams across the globe related to Metals/Implant category – Metal thin film processes such as (not limited to) diffusion, physical vapor deposition and chemical vapor deposition and/or Implant processes. Collaborate with Technology Development and site Alpha technology Process and HVM team to improve Fab processes and equipment to meet technology node targets – such as yield ramp, cost goals, quality. Build strong relationship with internal and external stake holders to align on best practices and develop projects. Support implementation of continuous improvement efforts through process optimization, equipment performance, BKMs.

Responsibilities and Tasks:
As a process expert in Metals Process, create innovative process and equipment solutions to meet the needs of the technology as well as collaborate and develop on ideas originating form process development teams in Boise/ Japan/ Taiwan and Singapore

• Partner with Technology Development and Manufacturing fab for effective transfer, pilot ramp and ongoing development to achieve TECHNODE gate criteria. Play an active role in keeping priorities aligned with peers in TD and manufacturing fab
• Engage with Technology Development and High-Volume manufacturing and lead worldwide alignment efforts across technology to improve module effectiveness.
• Equipment Technology development – partner with TD/Fab/ Suppliers to develop and accelerate FOAK hardware maturity in support of TTMCY and product ramp goals to deliver benchmark equipment performance.
• Participate with Boise/Japan TD peers on equipment technology choices for upcoming nodes and have the ability to drive competitive pricing, machine matching and equipment technology roadmaps.
• Play an active consultant role on MOR, BAP, Doc2 related topics and new tool evaluation proposals.
• Engage with suppliers to develop the process and equipment needed to meet Micron’s technology roadmap.

Maximizes yield by working on tools, the process, or wafer fabrication recipes. Troubleshoots wafer fabrication problems and performs root cause analysis. Works with other process areas to understand and control process deviations. Long-term investigation of defect issues may require extensive work with shift engineering and other functional areas. Evaluates products to ensure they meet the required design and performance specifications. Conducts research to assess process adjustment requirements and recommends process improvements or equipment changes needed to efficiently manufacture new product or part types.

Location (Nearest MRT): Tampines

Salary: Up to $4,000

Duration of Work: Permanent

Work Days & Hours: Mon to Fri, Office Hours

Responsibilities:

Conduct regular building M&E inspections, compliance to authorities’ requirements and management of service contractors to effectively achieve the highest standard.

Co-develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security.

Supervise maintenance technicians in daily preventive and corrective maintenance on property maintenance and common area management.

Supervise security officers in daily security operations and carpark operations, review and approve the team’s duty rosters.

Requisite M&E equipment and parts and attend to complaints relating to M&E services.

Requisite safety and security equipment and parts as well as follow up and investigate incidents or complaints relating to fire safety and security in the building.

Follow through the tender, evaluation and recommendation service or term contracts for maintenance and fire safety, as well as its administration and management.

Assist in implementation of Asset Enhancement Initiative (AEI) projects, whenever required.

Liaise with Finance on payment to vendors.

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

OR drop me a text on WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

5.5 days work week

Outram Park

Job description:

• Receiving, checking, recording, organising, and storing stock
• Re-arranging stock/ pallet
• Moving supplies or boxes around the warehouse (in some cases, this may involve driving a forklift truck)
• Managing stock levels and placing orders for new materials where required
• Entering data into computer systems to keep stock inventory up to date
• Maintaining quality standards across all warehouse practises

Job Requirement:

• At least 1 year of warehouse related experience
• Must be physically fit (able to carry loads 20-30kg)
• Possessed at least O level certificate
• Able to perform team work
• Forklift certification is a plus
• Knowledge of basic computer skills

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer

Responsibilities
• Responsible for providing administrative support to the operations team.
• Receive, monitor, follow up with the Food Delivery vendors processes/reports.
• Handling customer feedback and enquiries via emails and calls.
• Follow-up on store licenses and liaise with the government authority with regard to food hygiene matters.
• Liaise with shopping mall management on operational issues of the F&B outlet.
• Liaise with various vendors related to operations (cleaning services & security system).
• Prepare management reports related to operations.
• Assist other departments in operations related matters.
• Report to the General Manager, Operations and Operations Manager.
• Other duties as assigned by the General Manager, Operations and Operations Manager.

Requirements
• Minimum 1 year experience in a business support or administrative role.
• Prior experience in the F&B or retail industry advantageous.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office Applications (Excel, Word, PowerPoint).
• Positive attitude and team player.
• Preferably bilingual in Mandarin and English to handle enquiries and request from Mandarin and English-speaking customers.

Job Description

· To be knowledgeable in declare Import /Export/ Bonded permit using the Trade Net website.

.To be able to generate quotations based on customer requirements with negotiation skills.

.Closing deals with customers and provide support to customers throughout the quotation processes.

· To create job accurately by following job sheet.

· To check job system details such as permit, weight, operator code, etc.

· Coordinate import and export shipments to ensure prompt delivery of goods.

· Checking of vessel berthing and schedules.

· Prepare shipping documents such as NOA, BL, Permit, Packing list and Commercial invoice.

· Responsible for new or existing customers, addressing their inquiries via calls or email.

· Responsible for updating and maintaining customer databases or records, ensuring all information are up to date.

· Listen attentively to customer feedbacks for improvements and ensure customers' satisfactions.

· Collaborating with other departments to ensure a seamless customer experience.

· Have a good understanding of company services and able to provide accurate information to customers.

Job Requirements/Skills

· Diploma and Degrees are welcome to apply.

· 5 years and above work experiences on desk logistic customer service.

· Proficient in relevant computer skills and customer service software such as ERP, JP Online, Trade net and Portnet.

· Strong communication and interpersonal skills.

· Being a team player and able to work with other departments.

· Able to multi tasks and prioritise tasks effectively with flexibility.

· Positive growth mindset to learn with the capacity to take feedback.

· Meticulous and able to work independently.

· 5.5 days work week with transportation and lunch provided.

.Able to work on weekends when needed.

- Location at West Area.

Our client is a Europe MNC, one of the leading players in the Freight Forwarding sector. Due to business needs, they are now recruiting a Logistics and Operations Executive to be part of their Operations team for ongoing transformation projects. They are located in the West - easily assessible.

The Logistics and Operations Executive's responsibles are:

• Coordinate with subcontractors for urgent, direct loading, and special project shipments on a daily basis.
• Conduct physical checks on import and export cargoes to ensure they are in good condition.
• Verify documents and match them with physical cargo before release.
• Monitor shipment processes through in-house systems, ensuring accurate re-weighting and measurements.
• Check labels for accuracy and liaise with internal departments and customer service to address discrepancies.
• Execute physical tasks like picking, sorting, packing, labeling, and loading/unloading containers.
• Conduct equipment inspections daily and report any unsafe incidents.
• Manage inventory, perform valuable cargo clearance, and handle urgent shipments.
• Familiarity with in-house systems, document retrieval, and cross-departmental support.
• Maintain warehouse cleanliness and adhere to safety rules.
• Report suspicious activities immediately.

Job Requirements:

• Min 2 years of warehouse operations experience
• Familiar with WMS and inventory management
• Possess Forklift license is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Primary Responsibility, but not limited to

• Designs, develops, and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product enhancement.
• Interacts with product and service teams to identify questions and issues for data analysis and experiments.
• Develops and codes software programs, algorithms, and automated processes to cleanse, integrate and evaluate large datasets from multiple disparate sources.
• Deploys data science models and lead the end-to-end life cycle, including solution design, development, deployment, model maintenance and monitoring.
• Identifies meaningful insights from large data and metadata sources; interprets and communicates insights and findings from analysis and experiments to product, service, and business managers.

Requirements

• Experience and deep understanding of advanced analytics and modern machine learning techniques.
• Hands-on experience with image and video analysis techniques and frameworks, such as traditional computer vision, object detection, image classification etc.
• Ability to extract data from different databases via SQL and other query languages and applying data cleansing, outlier identification, and missing data techniques.
• Experience with data visualization tools (Tableau, PowerBI etc) and techniques, able to use visual tools to communicate data findings to non-technical audience.
• Strong software development skills.
• Fluency in Python.
• Strong verbal and written communication skills.

Good to have:

• Exposure to the semiconductor industry.
• Exposure to image processing systems hardware.
• Experience working with cloud services e.g GCP, AWS and/or Cloud certifications.
• Experience working with software engineering best practices (version control, agile, devops), especially MLOps.
• Experience in other languages (Rust, R, C++ etc).
• Experience in web development (Angular, React etc).

Vonage Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

The CM Operations team, which sits within the Vonage API sales organisation, is responsible for driving the revenue and margin growth of the international messaging business. The team supports one of the fastest growing CPaaS companies in the market, directly managing our OTT and wholesale customer base, whilst working closely with our Carrier and Enterprise sales teams to develop and implement regional strategy plans.

As a high-growth team, expansion is needed to ensure continued success. We seek to recruit an experienced messaging operations analyst to join the team. This position plays a key role in supporting Vonage’s sms growth strategy, taking ownership for optimisation of the OTT and trading business, whilst delivering analysis and market intelligence to support key business decisions.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…

What you'll do

• Quality and cost management - Routing optimisation, ensuring cost and quality delivery
• Market Intelligence - Supporting our regional Carrier Relations and Sales team with market information, trends and opportunities
• Alerts/Tickets - Working with internal or customers’ tickets and reacting to ad-hoc alerts by defining the problem, troubleshooting and providing solutions
• Reporting - Creating and running reports for both monitoring daily KPIs and measuring long-term business growth performance
• Analytics - Opportunity-hunting, traffic trending and tracking, to ensure growth and safeguard against churn. Working with large data sets to extract useful information for internal teams and/or customers
• Testing - Running manual and automated quality tests when necessary
• Pricing - Management of trading pricing decks and building bespoke pricing plans for key partners and OTT customers
• Key Account support - Troubleshooting as well as building tailored solutions for key accounts
• Deal management - Approval, tracking and reporting of reciprocal & outbound deals. Providing revenue and margin intelligence to the business

What will you bring

• A robust results driven mindset and dynamic approach
• Strong analytical skills with the ability to drive change
• A customer-driven focus and flexibility in a fast-paced environment
• An ability to collaborate across different teams in the organization
• Creativity and ideas - continuously looking at how we can improve the business
• Product knowledge - in depth understanding of the SMS A2P market
• Passionate about delivering excellence
• Self-starting and ability to self-manage

What is required for application

• 3+ years experience in the SMS A2P market
• Experience in an operational role supporting a trading/sales team
• Hands on routing experience
• A love for data, strong reporting and forecasting skills
• Experience with Reporting, BI and data management tools such as Tableau, Kibana and SQL
• Track record of over-achieving quota and KPIs

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Title

Senior Service Technician

Occupation

TECHNICIAN

Job Description & Requirements

Job Description & Requirements

We are looking for a servive technician in long term basis (Two years) with following skills and able to work week end days and puplic holidays.

Acadamic qualifications: Diploma or any degree with two years relevent exprience.

Duties and responcibilits ;

1) Must kows chip lavel service of all smart phones like Apple, Samsung,oppo,Vivo,Honor and realme.

2) Need to know all charging ports and all part replcement onspot ontime also.

3) Must know to solve all software issue and remove user locks,

4) Must know all brand laptop and desktop hardware and software repair

5) Must know all brand tablets repair.

Renumaration :$4000.00 to $7000.00

Working houres: 4pm to 11 pm.

ℹ️ About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 ranking by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximise sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Produce regular reports and conduct improvement-sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial;
• Must be fluent in written and spoken English as the role requires the candidate to answer inquiries via online chatroom or phone;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and accurate: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Compensated 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options

Apply

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Customer Service Executive | Sales Support | Freight Forwarding | Macpherson

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Purpose

The Cleaning Operations Executive assists with the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents.

She/He is also required to implement and recommend operation plans to improve work processes and service quality for the organisation.

She/He works not only in an office environment but also performs site visits when necessary.

She/He is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

She/He is organised, responsive, approachable, able to multi-task and capable of interacting with stakeholders.

She/He needs to be familiar with social media and other relevant tools/environments.

• Manage contracts
• Manage incidents
• Manage cleaning teams
• Manage cleaning services
• Manage inventory, equipment and maintenance schedule

Day to Day Operations

• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company’s policies and standards are communicated and implemented.
• · Oversee and assist in team members day to day task to ensure smooth operation.
• Ensure all outlets maintain outstanding store condition and visual merchandising standards.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations

Stock/Inventory Management

• Control and manage inventory and transfers across all locations effectively
• Oversee stock-take exercises at all locations.
• Manage and execute all scheduled inventory counts in a timely manner
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the buying team on stock management.

Leadership

• Drive, inspire, motivate, manage and lead the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Review and monitor individual performance in line with the company’s objectives.
• Deal with all issues that arise from team members’ (complaints, grievances, etc) and handle team members’ disciplinary issues
• Improve employee turnover and absenteeism
• Maintain staff discipline.
• Manpower training and recruitment.
• Provide leadership across all our locations and improve team spirit.
• Work closely with Ops/Sales manager to manage staff roster and manpower planning by ensuring smooth operations and cost-efficiency.

Customer Engagement

• Ensure high levels of customer satisfaction through outstanding customer service.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards

Job Requirements:

• Possess at least a Diploma in any field or any other relevant qualifications in retail studies with at least 5 years of experience in retail management, with at least 1 years of managerial experience.
• Possess strong analytical and leadership skills with good business acumen.
• Good in excel spreadsheet is a plus.
• Independent and able to work in a fast-paced environment
• Strong interest in retail operations and a passion to drive the brand forward
• Strong customer management and organizational skills.
• Foster, build and maintain relationships with stakeholders.
• Self-disciplined, driven and motivated.
• Adaptable to changes.
• Able to lead, motivate, and coach a team.
• Inventory Management and Loss Prevention

Vessel Operations ( Junior & Senior )

• Salary: $4000- $8000
• Working Days: 5 days
• Working Timing: 9AM to 6PM
• Working Location: Tanjong Pagar

What Will Put You Ahead?

• Possesses a Diploma or Degree in Maritime Study/Shipping/Logistics or related disciplines.
• Min 3-5 years experiences in similar industry.

Main responsibilities:

This role involves certain level of technical exposure with day-to-day ship management, P&I clubs and Classification Society interactions.

• Charter Party execution
• Effective communication and instruction with various stakeholders and counterparties along the CP chain on a daily timely basis, including master, agent, bunker supplier, charterers, technical managers, Class and P&I club etc.
• Optimise voyage operation and performance.
• Post-fixture tasks, including hire & freight invoices, laytime calculation and settlement, final hire reconciliation and settlement etc.
• Ship Owners’ matter handling.
• Claims and disputes handling with various counterparties.
• Voyage P&L management.
• Negotiate PDA and appoint agents.
• Bunker planning
• OPEX assessment and payment arrangement
• Provide full input and participate actively in the team processes.
• Create and maintain accurate vessel details, TC contracts, revenue & expenses arising from a voyage etc. in our operation system.
• Work directly with ship managers, P&I clubs and Class societies to ensure high standards of HSE measures for both vessel and crew are met.
• Any ad-hoc tasks

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Role:

Customer Service Executive (SAP / Up to $2800)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Changi)
• 5 Days work per week (9am to 6pm)
• $2500 to $2800
• Minimum Diploma or equivalent + At least 2-3 years of Customer Service experience.
• Familiar with computer + SAP Knowledge
• Career Progression Opportunities

Main Duties:

To ensure smooth transactions and coordination of order processing between Sales, production, and logistics.

Responsibilities and Activities Summary:

Responsible for the Full Spectrum of order processing

(E.g.: Sales Order, Refills Order, Consignment Orders, Sample request and Transfer Orders, etc.)

Work closely with Sales Managers to ensure all orders are processed promptly and accurately into the system on the same working day.

Assist Sales Managers in updating the prices, sales conditions, information, contracts, etc. in the Sales Force System whenever necessary.

Monitor orders and communicate order status to customers.

Monitor orders and communicate order status to customers.

Coordinate with the logistics team closely to ensure on-time delivery and provide a complete set of required documents to the customer promptly.

Review shipping documents and ensure documents are in full.

Follow up with customers on overdue invoices and payments.

Handles customer requests on technical documents, shipping documents, etc.

Work with commercial and technical teams to handle customer coordinating returns, credit, replacement, etc. tender information

Provide administrative support and any other duties as assigned by the Customer Service Manager.

Follow Company Procedures and policies.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279