Total 98,736 Full-time service operations manager job vacancies in Singapore

We are looking for a Senior Google Ads (PPC) Account Manager who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the PPC Account Manager will be responsible for all tasks related to client’s PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Account manager is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Account manager is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Clear communication on PPC best practices to team members and guide them on how to apply to our client campaigns
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and call
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year Google Ads experience OR 1-year experience in a digital marketing agency environment
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Description:

• Review and ensure all subsidiary companies within the Group accounts are closed timely for monthly closing and reporting.
• Liaise with subsidiaries to prepare monthly and yearly reporting packs to meet group reporting requirements and deadlines.
• Prepare/review Group consolidated financial reports by performing consolidation entries, eliminations, and adjustments with timely and accuracy in accordance with IFRS/Singapore FRS as well as statutory guidelines.
• Assist in arranging Board of Directors and Audit Committee's meetings.
• Perform financial planning and analytical review ("FP&A") on consolidated statements.
• Prepare and coordinate for group budget and rolling forecast.
• Assist with SGX announcements and related matters.
• Prepare annual reports, audited financial statements, and statutory reports in adherence to statutory and regulatory compliances.
• Ensure compliance with accounting, tax, listing, GST, statutory & regulatory requirements.
• Liaise with relevant professionals covering external auditors, bankers, tax agent, sponsors etc.
• Responsible for the review and update of Group policies and ongoing improvement of reporting system on a group and entity basis.
• Actively involve in digitalization in order to improve and automate finance processes to improve efficiency and enhance analytics.
• Other ad-hoc duties as assigned.

Requirements:

• Degree in Accountancy/ or another professional qualification equivalent.
• 5 years of relevant working experience with experience in group consolidation, audit, and SGX listed company preferred.
• Strong technical knowledge of IFRS/SFRS and statutory legislation.
• Have good communication skills and be analytical, independent, and proactive .
• Possess positive attitude and mindset.
• Meticulous, hands on, self-motivated and committed with sense of urgency.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

Job Description & Requirements

The Deputy Manager shall support to the Corporate Safety Department in developing, implementing, and overseeing the Safety, Health, and Environment Management System (SHEMS) across project sites. This role involves ensuring compliance with safety, health, and environmental regulations, codes, and standards, as well as promoting a culture of safety excellence across all projects. The Deputy Manager will oversee and provide guidance to Project WSHE officers.

Key Responsibilities:

SHEMS GOVERNANCE AND OVERSIGHT

• Conduct regular site inspections to ensure compliance with relevant legislations, codes, and regulations.
• Monitor and evaluate the effectiveness of SHEMS implementation and implement improvements as needed.
• Work closely with the Corporate Safety Manager to assist in implementing Management HSE strategies and Directives across project sites.

COMPLIANCE AND ASSURANCE

• Provide guidance and oversee site operations to ensure that all projects, activities, and operations are aligned with health, safety, and environmental laws and regulations.
• Ensure adherence to corporate policies and procedures related to safety, health, and the environment.
• Drive the adoption of best practices to maintain compliance and foster a culture of safety excellence.

Job Requirements:

• Degree in Workplace Safety & Health or its equivalent from a recognized institution
• Registered Workplace Safety & Health Officer (WSHO)
• Registered Environment Control Officer (ECO)
• Minimum 3 years of relevant workplace safety and health practicing experiences (Preferably in Statutory Boards projects)
• Self-starter, driven, ethical

Our client is a Global MNC, one of the leading players in the Automotive sector. Due to business needs, they are now recruiting a Logistics Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate the organization/coordination of shipments
• Regularly place and receive orders for components and parts
• Oversee/Maintain the current stock levels of components and parts
• Generate/Submit the relevant monthly reports to key management stakeholders
• Examine/Verify invoices from the various vendors and stakeholders, and complete the invoicing process while acquiring shipping quotations
• All other adhoc duties as assigned

Requirements:

• Min Diploma in any relevant field of studies (Relevant working experience can be considered as well)
• Min 1 year of relevant logistics working experience
• Knowledgeable in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Salary: Up to S$8000

Job Summary

• The Sales Manager (individual contributor) will hold a critical role in a startup, leading sales endeavors within the electronic manufacturing field.
• Responsible for championing the company's products, this position demands expertise in crafting and executing sales strategies, nurturing client relationships, and fostering collaboration across departments to align with production capabilities and market demands.

Key Responsibilities

• Develop and execute effective sales strategies to penetrate and expand the company's presence in the APAC region.
• Manage vertical business operations from strategy formulation to implementation.
• Collaborate with diverse teams to create tailored solutions and proposals for international clients.
• Cultivate new customer relationships in designated territories using professional sales tactics.
• Establish and sustain connections with potential business partners and distributors.
• Conduct comprehensive market research to identify opportunities, trends, and competitive activities in the manufacturing industry.
• Create and manage sales budgets, forecast targets, and regularly report on sales performance metrics.
• Introduce ongoing enhancements to sales processes, ensuring efficiency and effectiveness.

Job Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 4 to 5 years of sales experience, preferably in sectors like: Contract Manufacturing, Electronics related. Also, consistently meeting or surpassing sales goals.
• Enthusiastic, self-motivated, and results-oriented.
• Independent and capable of thriving in a startup environment.
• Able to handle BD work.
• Excellent communication, negotiation, and interpersonal abilities.
• Profound understanding of manufacturing processes, market trends, and customer behaviors within the sector.
• Ability to communicate effectively with counterparts in China/Taiwan.
• Willingness to travel as needed.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

1. Maintain full set of accounts with oversight on all journal entries, revenue, costs and expenses;

2. Handle all month-end accounts closing activities, including review of P&L and Balance Sheet schedules;

3. Coordinate and prepare monthly financial packages required by HQ in Hong Kong and local management;

4. Work and deal with external auditors on annual audits;

5. Handle Tax and GST issues, Witholding Taxes and all related reporting process;

6. Provide necessary supports, info and advice to HQ in Hong Kong and local management, among others, including policy setting, internal control and operation efficiency, etc;

7. Liaise with Corp Secretary for XBRL filing to auditor, tax agent and bankers; and

8. Participate in ad hoc assignments or projects as required.

Requirement:

1. Bachelor's degree in accounting or equivalent;

2. At least 5 years of relevant experience, 2 years of which at senior supervisory level;

3. Experience in trading industries is an advantage;

4. Familiarity with Singapore accounting standard, GST and Tax is a must;

5. Preferably familiar with accounting system and implementation of accounting system;

6. Proficiency in accounting Software (Xero)

7. Independent, initiative and able to communicate with people of all levels;

8. Good command of spoken, written English & Chinese and able to communicate in Cantonese are advantages;

9. Preferably immediate available or within short notice;

10. Able to multi-task, work in a diverse and fast-paced environment.

Job Duties & Responsibilities

• Able to work on Weekend/PH

• Supervise, manage and control operations daily activities.

• Manage and handle customer's feedback and on-site incidents.

• Assist in sales & customer service of retail shop &showroom.

• Communication and answering of customer queries on mulitple e-commerce platforms.

• Plan and rooster delivery schedules •

Requirements:

• Prior sales experience is highly preferred. Monitor and stock taking inventory levels. Set monthly and quarterly sales revenue forecasting and annual sales target.

•Gathering and analyzing data for monthly business reporting on sales performance, evaluate gaps, and provide strategic solutions to stakeholders.

•Develop pricing methodologies and manage the pricing of products.

• Committed and responsible team player with good personality.

• Diligent attitude and willing to learn.

• Self-driven, Independent and resourceful.

• Strongly oriented towards service level.

Monthly Salary $3000 - $4500 depending on experience.

At least 2 years working experience.

Responsibilities

We are looking for a team member who is responsible for Services and Catering Buffet in a Vegetarian restaurant. Their duties include daily restaurant duties like taking orders, serving dishes preparing beverages, front desk services, and co-ordination for Catering Buffet preparation of the setup before passing to the delivery team. (Related cor-ordinate internally and externally.)

Requirements

• Hardworking and be responsible
• Able to work independently and able to multi-task in a fast-paced environment
• A people person and can work as a team.
• On-the-job training provided

Benefits

Overtime (if necessary), Annual Leave and Public Holidays in Lieu, staff meals provided with medical benefits

Working Day / Location

Working Days - 5 days per week (including) weekends

Location : Jalan Besar

Email us at [email protected] about your past working experience.

1. Performed on site (Cleanroom) repairing, installation and maintenance of automation equipment and machinery which include mechanical, electrical, etc

2. Work with customers to diagnose technical problem, determine the solution and assist customer in implementing the fix.

3. To liaise with customers on unresolved technical problems, and ensure proper record are maintained

4. Perform stand-by duty

Primary Responsibilities:

• Liaise with key clients and grow the client database.
• Propose new products and marketing initiatives.
• Review product positioning, fulfill orders, and ensure quality and hygiene assurances.
• Develop and implement the department’s annual business plan, strategies, and key performance objectives.
• Manage and train a team, leading by example and maintaining a hands-on approach.
• Foster strong working relationships with other departments and uphold a high level of communication.
• Monitor monthly inventory records and ensure par-stock levels are accurately maintained.
• Oversee displays and promotional setups.
• Use monthly sales mix tracking to identify slow-moving products and introduce innovative items.
• Promote effective communication with all departments to maximize revenue streams.
• Analyze sales and revenue reports to make accurate forecasts.
• Prepare monthly forecasts and sales action plans to meet and surpass financial targets.
• Track and report monthly sales mix for discounts, new products, and promotions to optimize business profitability.
• Actively seek new business opportunities.
• Stay informed about competitors in the market and make recommendations for pricing and product strategies.
• Coordinate with the Marketing team on advertising and promotional activities.
• Implement training plans for team development and succession planning.
• Lead by example through a passionate, hands-on approach.
• Maintain a professional and pleasant image at all times.
• Ensure privacy and confidentiality are maintained.
• Demonstrate a positive working relationship with other departments, emphasizing communication and cooperation for service improvement and enhanced working conditions.

Requirements:

• Proven experience as a Retail Manager or in a similar role.
• Strong business acumen and ability to make effective decisions.
• Excellent leadership and team management skills.
• Knowledge of inventory management and financial analysis.
• Proven track record in business development and client relationship management.
• Familiarity with market trends and competitor activities.
• Exceptional communication and interpersonal skills.

Test Manager

Responsibilities

• Planning, managing and/or execution of testing activities (regardless of SIT, Regression or defect testing) i.e. test plan preparation, test scripts, test data, traceability matrix preparation and update, test cases generation and execution, test results documentation and test documentation review.
• Perform all relevant quality assurance testing of all components together with the Technical teams.
• Manage, track and ensure proper closure of defects detected during testing.
• Proficient in construction of test plan, test cases, and thorough performance of quality test execution, test review and test reporting.
• Provide regular updates to reporting lead/manager on status of assignments and arising matters.
• Proficient in Microsoft Office and Testing and Defect Management tools
• Improve productivity by highlighting deficiencies and recommending change in tools, training, processes, reporting and employee engagement.
• Plan and manage the testing teams towards thorough and quality execution of testing activities and working with technical teams towards achieving completion by the given timeframe.

Requirements

• Bachelor’s degree in computer science or engineering or equivalent education and/or experience
• 5-10 years of working experience in management of application project implementation, application testing and test quality assurance.
• Hands-on experience in planning and managing testing activities (all types, inclusive of SIT, Regression, test review)
• Good understanding and experience in testing methodology, project management and Software Development Life Cycle (SDLC) is necessary.
• Must have strong verbal and written communication skills.
• Must have keen interest in documentation and be capable of generating standard testing deliverables especially for defect reporting.

Job Descriptions

• Service, maintenance, troubleshoot, and repair of hydraulic equipment, hoses and fittings for the Marine and Offshore Industry.
• To attend to vessels at Shipyards and Anchorage.
• To assist in new equipment assembly, installation, testing, and commissioning.
• Customer Service Orientated. Team Player with good discipline and willing to work hard and learn.
• Willing to work outdoors and overtime.
• Any other ad-hoc tasks assigned by Manager and Management

Job Requirements

• Minimum ITE graduate or Diploma in Mechanical or equivalent.
• Have Hydraulic knowledge and experience is essential for this position.
• Have experience in working in Shipyards and onboard vessels.
• Forklift or Class 3 and above driving licenses will be an added advantage.

Job Benefits

Excellent learning environment

Positive and closely knitted working environment

On the job training will be provided

Working Location:

19 Neythal Road

Singapore 628584

5.5 days work week

Shortlisted candidate will be notified

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Job Description

- To plan, set up, optimize and monitor the BIM process as per the contract

- To monitor and manage the submission schedule as per the contract • To manage clashes and to coordinate with engineers to resolve the clashes

- To lead sharing and exchanging of models for collaboration with internal and external parties

Requirement

- Degree or Diploma in Electrical, Mechanical or Building Services, Architectural or Structural Engineering

Construction Management with more than 5 years of working experience in construction design,

drafting, BIM modelling, BIM model management and/or coordination (services).

- Formally trained in Specialist Diploma in Building Information Modelling (BIM) ), preferably with at

least 3 years of experience in services coordination using BIM or BIM management and modelling

experience in a design, engineering or construction firm for a large project.

Temp Patient Service Associate

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Project Manager assist their Engineering team for the next phrase of their business.

This Project Manager would be responsible for :

• Responsible in managing technical and commercial scope and provide a coherent engineering package to obtain fully approval from customer and end-user on schedule
• Responsible in ensuring selected systems and or equipment in accordance with contract, specification and performance requirements
• Responsible in managing internal team and external vendor to ensure deliver projects on schedule
• Responsible in managing and controling internal labor cost charge to project
• Responsible in understanding technical specification and commercial terms of contract. Manage contracts and customer expectation
• Responsible in project risk management
• Responsible in managing full lifecycle of projects from tender review at final stage to completion of project defects liability period.
• Handling management of contract to manage customer expectation
• Any other adhoc duties required

Requirements

• Minimum degree in mechanical, electrical or chemical engineering or relevant studies
• Minimum 5 years related project management experience in water treatment, Petrochemical/ Chemical; Marine or Offshore Industries
• Registered Professional Engineer (PE) or Chartered Engineer is a must

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Location: travel islandwide

Mon to Fri office

Need to do OT & standby duties (Have allowances)

Have AWS & bonus

Job Description

• Planning of corrective and preventive action visits for Singapore customers.
• Provide technical support to local (SG) customers as needed to ensure customer needs are met.
• Adhere to procedures and processes to ensure department’s KPI are met.
• Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis.
• Review and maintain spare parts in own c-location needed to support local operations.
• Guide and mentor new local engineers.
• Provide 24hrs standby for local customers on a weekly rotational basis.

Requirement

• Degree or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent
• At least 3 years of relevant experience in IVD market or in technical support / field service experience handling biomedical equipment, medical devices or related medical products

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

· Co-ordinate closely with Regional Sales Team, follow up after receiving Sales Contract;

· Respond and follow-up with customers enquires and technical problems;

· Prepare service reports and maintain technical information;

· Monitoring customer complain;

· Ensure prompt response to and completion of work;

· Planning installation schedule for Installer, IT & Trainer for flight reservation, hotel accommodations, visa application etc.

· Packing of Spare parts for courier delivery

· Prepare Packing list/Delivery Order/Commercial Invoice to forwarder and customer;

· Carry out daily scheduled maintenance and inspections;

· Liaising, coordinating and supervise with external repair vendors as required;

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Roles & Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Job Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Arcc is a real estate and hospitality group that transforms spaces and creates purposeful concepts driven by art, culture and lifestyle to enrich neighborhoods, cities and the way people live.

Beginning as a family business, we are at a pivotal moment in our company as we evolve and innovate our business for the next stage of growth ahead. While at the same time ensuring that all employees are grounded in a strong unifying culture and vision, and adequately equipped to take on the opportunities in front of us.

OBJECTIVE OF THE ROLE:

People and Culture Manager responsible for the full spectrum of Human Resources functions in Singapore and Malaysia.

DUTIES & RESPONSIBILITIES:

• Responsible for the effective day-to-day business partnering of the full spectrum of HR functions for all hubs in Singapore and Malaysia;
• Manage monthly payroll including processing overtime hours and employees’ payslips, and timely submission of all statutory payments;
• Liaise with line managers on manpower requirements to ensure timely deployment of resources in support of business operations;
• Ensures planning, monitoring, and appraisal of employee work results by training managers/ supervisors to coach and educate employees on business requirements;
• Liaise with government authorities and agencies on employee related matters which are not limited to work pass management, statutory submission of CPF, IR8A & IR21, administration of NS, maternity, childcare, paternity leave claim and training grant and report & survey submission;
• Supervise People and Culture executive to maintain accurate HR database and up to date employee’s personal records in P-file;
• Drive employee engagement activities and assist to improve internal communication processes;
• Produce timely accountability reports and provide quality counsel on human resources issues;
• Keep abreast of industry trends, practices and statutory guidelines and deep dive into HR solutions;
• Perform other duties as Group Head of People and Culture or senior management assigned.

THE SUCCESSFUL CANDIDATE:

• Candidate must possess at least Degree in Human Resource Management, or equivalent;
• At least 4 years of working experience as Human Resource generalist and experience;
• Extensive knowledge of updated Singapore and Malaysia employment laws and HR practices;
• Possess problem-solving, analytical, and organizational skills;
• Able to start working immediately is a plus;
• Familiar with payroll software (BIPO) will be advantageous;
• Excellent communication and interpersonal skills;
• Meticulous, detailed, well-organized and able to work independently to meet datelines;
• A good team player, resourceful and be able to work independently.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Responsibilities:

• Efficient and accurate receipting of incoming payment for assigned corporate portfolio and ensure payment reconciliation.
• Perform receipting function for incoming payments via GIRO, telegraphic transfer and cheque payments.
• Hand the premium receipts for all group insurance policies
• Hand email enquires send to SGGROUP RECEIPTING from Customer
• Support Corporate customers payment related enquires

Requirements:

Experience

• Understand the principles and practices for Group Life & Health Business
• Good knowledge of life insurance products
• Understand the regulatory aspects life insurance
• Proficient in MS Office/Excel
• Good communication / interpersonal skills
• Good customer service and public relation skills

Education

• Academic: Diploma in Accounting (preferred)
• Professional Certification(s): Financial Accounting (preferred)

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.