Total 97,189 Full-time service operations manager job vacancies in Singapore

Duties and Responsibilities of General Manager :

- report to Project Director and Deputy Project Director

- responsible for the performance of all line managers in the company

- ensure the project is completed on time and within budget

- develop project plans, budgets and schedules

- assist PD and DPD to steer the project from start to completion

- implement safety protocols and ensure compliance by all to protect the employees and the public

- coordinate with architects, engineers, subcontractors and specialists to ensure project plans and designs are feasible and importantly within legal and regulatory standards

- lead, motivate and develop the construction and project team

- resolve disputes, issues or conflicts arising during construction process including issues with subcontractors, supplier and clients to maintain project momentum

- develop work-arounds for delays and other issues, hiring and training employees and subcontractors as well as ensuring that the project meets all the design, construction, testing and commissioning and safety codes.

Requirements :

- Must have more than 10 years of power plant construction work experience and have experience in managing similar power plant construction projects as a senior project manager.

- Familiar with the task requirements, process and technical specifications of gas power station project construction.

- Have an internationally recognized bachelor degree or above.

- Demonstrate interpersonal, management and communication skills;

- good construction organization, oral and written expression skills;

- Able to start work on short notice will be an advantage.

- Able to work at Jurong Island with transport provided at designated pick up point

Job Description

• Demonstrate initiative in identifying new business opportunities and partnerships
• Manage China and Asean countries CBT logistics operations & customs clearance activities
• Responsible for developing and implementing operational flows for logistics activities in support of different customers’ requirements by closely engaging with ground teams & IT team for cross border, last mile deliveries and systems integration for export from Singapore, Malaysia & Thailand and import into Singapore, Malaysia & Thailand
• Lead Sirim AP Team to assist customers from Singapore & Malaysia to set up & apply approved permit for wireless modules products for importation into Malaysia
• Oversee the customer service team to ensure operational efficiency

Requirements

• Singaporeans / SPRs are most welcome to apply.
• Min 10 years of related experience
• Positive attitude in challenging work environment with advance problem solving skill
• Aspire to achieve high level of individual performance exhibiting advance leadership skill
• Excellent Interpersonal and communication skills
• Strategic thinking and organizational analysis skills

Interested candidates kindly apply with the latest resume.

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 5 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

About the company:

We are partnering with an established non-profit global organisation. Well known for their century-long history, they have been shaping the conference landscape for over 100 years!

The team is expanding across APAC and seeking an Account Manager to join their growing team. This role offers a great opportunity to be the face of the business, engaging with clients and driving growth. Ideal candidates should be outgoing, globally-minded, and highly organized.

Responsibilities:

• Build strong relationships with members, address their needs, and ensure high levels of satisfaction.
• Implement strategies to retain existing members, identify upselling and cross-selling opportunities, and drive revenue growth.
• Support program development, execution, and evaluation, ensuring a seamless member experience.
• Manage administrative tasks, track key metrics, and implement process improvements to optimize efficiency.
• Collaborate with the team and other stakeholders to achieve organizational goals.

Qualifications:

• Experience in account management, professional services delivery, customer service, relationship development or client engagement.
• Excellent written and verbal communication skills.
• Well organized and detail-oriented; process driven.
• Customer focused with excellent interpersonal skills, outgoing, a good listener.
• Ability to communicate and sell to C-suite executives.

Ready to contribute to a meaningful cause? Be part of a team that's driving positive change and making a lasting impact.

Great team to join if you are seeking for professional development and mentorship.

If this sparks an interest, apply now or connect with me on LinkedIn!

Remuneration: up to 6,000 SGD base + PB (based on experience)

EA License No.: R22109322

Agency License No.: 11C4388

Treasury Manager

Our client, a fast growing company is looking to fill the role of Treasury Manager to oversee the organization's treasury operations, including cash flow management, liquidity planning and risk management.

Key Responsibilities:

• Monitor and manage daily cash flow to ensure sufficient liquidity for operational needs.
• Optimize cash balances across accounts and manage short-term borrowing or investment strategies.
• Forecast cash requirements and develop contingency plans.
• Manage bank relationships and negotiate terms for banking services, lines of credit, and other financial instruments.
• Ensure accurate execution of treasury transactions, including payments, transfers, and settlements.
• Maintain treasury systems and tools for efficiency and reporting accuracy.
• Identify and mitigate financial risks, including interest rate, foreign exchange, and credit risks.
• Develop and implement hedging strategies in line with the company’s risk tolerance.
• Ensure compliance with regulatory and internal risk management policies.
• Prepare and analyze treasury reports, including cash forecasts, variance analysis, and KPI tracking.
• Ensure compliance with all relevant legal, tax, and regulatory requirements.
• Collaborate with internal audit and external auditors on treasury-related matters.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; a Master’s degree or professional certification (e.g., CTP, CFA) is a plus.
• Proven experience (5+ years) in treasury, finance, or corporate banking roles

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Continually assess current business distribution channels, develop and evaluate their performance, and manage conflict, ensuring alignment with territory plans.
• Serve as the internal and external face of the organization.

Requirements:

• Bachelor Degree and above in any field.
• Successful previous experience as a sales representative or sales manager in the apparel industry, consistently meeting or exceeding targets.
• Proven ability to drive the sales process from plan to close.
• Ability to identify and sell to customer needs.
• Good communication, coordination, organization and overall management skills, adhering to the customer-first and quality service management.
• Have a positive working mindset and a strong sense of responsibility.
• Have strong sense of service, good-thinking and essential leadership insights.

The British Club is Singapore’s only Hilltop Retreat, a home away from home for more than 50 nationalities where members and their families enjoy superb facilities, outstanding restaurants and a high level of service. Over the years, the Club has enjoyed solid growth in membership and has a policy of constantly upgrading its facilities for the benefit of its members. In order to continue its successful development, we are now seeking a suitability qualified individual for the position of General Manager.

Reporting to the Club’s President and working closely with the Main Committee, you will lead the Management team to manage the Club’s daily operations. You will be responsible to ensure smooth and efficient functioning of all departments which includes member relations, food & beverage, sports & recreation facilities and general Club management. You will ensure that the Club is managed in accordance with the Club's rules and bye-laws and you will maintain the highest service standards and contribute to the long-term strategic vision of the Club, particularly in areas of food & beverage and overall management. This role requires strong leadership, excellent personal presentation and the ability to engage with Club members and staff effectively.

Responsibilities include but not limited to:

Strategic Planning & Development

• Develop and implement a forward-thinking strategy for the Club’s food & beverage and sport & recreation operations, aligning with the Club’s overall goals.
• Stay informed of industry trends, member preferences and innovations in the hospitality and sports management sectors.
• Propose and execute new initiatives to improve the Club’s facilities and service offerings, increase member engagement and enhance Club’s profitability.
• Work closely with the Main Committee to provide updates on operational performance and strategic recommendations.

Financial Management

• Monitor and manage the Club’s operating budget, with a focus on revenue generation and cost control across food & beverage and sporting operations.
• Develop financial reports and provide insights on club performance, including profitability and expenditure management.
• Oversee pricing strategies, billing processes, and membership fee structures.
• Work with the Main Committee to set annual financial goals and performance targets.

Team Leadership & Staff Management

• Set directions and expectations for the team to achieve goals. Lead, motivate and mentor a diverse team of staff.
• Manpower planning, budgeting, effective performance management and staff development plans to maintain a high-performing team.
• Ensure all staff are well-presented, trained and adhere to the Club's service standards.
• Ensure compliance with all local regulations, health and safety laws and licensing requirements related to food & beverage and sporting operations.

Food & Beverage Operations Management

• Ensure the delivery of high-quality food and beverage services to meet member expectations.
• Manage supplier relationships and ensure cost efficiency in negotiated contracts.

Sporting Facilities Management

• Ensure efficient running of daily operations which includes all sporting facilities (e.g., golf, tennis, swimming, squash, fitness centers, etc.).
• Ensure all equipment and facilities are well-maintained to provide an optimal experience for our Club members.
• Collaborate with sports coaches and trainers to ensure high-quality programs and services.

Member Relations

• Act as the most senior point of contact for Club members regarding all operational issues, ensuring high levels of satisfaction.
• Address and resolve any member complaints or concerns with professionalism and efficiency.
• Build and maintain strong relationships with members, enhancing their overall Club experience.

Requirements

• Degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 5 to 7 years’ of experience in a management role within a private club, luxury hotel, resort or hospitality environment. Prior General Manager experience will be an added advantage.
• Possess strong verbal and written communication skills in English is essential.
• Excellent personal presentation and always demonstrate a professional demeanor.
• Experience in a service-oriented environment with the ability to manage member relations, ensuring a high standard of member care and satisfaction.
• Proven ability to lead a diverse team, motivate staff, and promote a positive work culture.
• Able to develop and share a long-term strategy for the Club, with a focus on F&B growth, sports facility management and operational efficiency.
• Demonstrated experience in managing both F&B services and sporting facilities.
• Proven experience in financial management, including budgeting, forecasting, and financial analysis.
• Strong understanding of financial principles, budgeting, and financial reporting. Ability to manage P&L, control costs, and implement financial strategies.
• Proficiency in Microsoft Office and relevant management software. Jonas Club Management system experience will be an advantage.

Only shortlisted candidates will be notified

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten is a global tech company leveraging its membership ecosystem and data to benefit society. Our AI for Business Department (AI4B) develops and deploys innovative AI solutions to enhance our Commerce & Marketing, FinTech, and Mobile units. We seek talented professionals passionate about impactful, pioneering projects.

As a Product Manager, Generative AI you will lead the development and deployment of AI solutions across Rakuten’s business units. This role requires a blend of AI expertise and business acumen to integrate advanced AI technologies into our products. The ideal candidate has a strong product management background, a proven track record of bringing innovative tech solutions to market, and experience with data science, machine learning, and natural language processing. This strategic role demands navigating product development from conception to launch while leveraging AI innovations.

Responsibilities:

• Collaborate with technical and business leaders to align the AI for Business Department's strategic direction with organization-wide Generative AI initiatives.
• Define product vision, strategy, ensuring alignment with business goals and market needs.
• Assume or support the product owner role, identify and prioritize high-potential, innovative and impactful Generative AI use cases or application features, in close coordination with business experts, accelerating their development and implementation.
• Define and oversee the creation of rapid prototypes and proof-of-concepts for Generative AI applications, ensuring they meet business needs.
• Lead the planning to scale and develop successful Generative AI experiments, prototypes and proof-of-concepts into robust AI solutions.
• Engage with cross-functional teams to ensure product requirements are fully understood and integrated into the development process.
• Monitor product performance and user feedback to continuously refine and improve product offerings.
• Maintain high-quality documentation and thought leadership materials for Generative AI initiatives to engage internal and external stakeholders.
• Facilitate strategic planning sessions and coaching workshops to foster a culture of continuous improvement and innovation within the team. This includes mentoring team members on best practices in product management and agile methodologies, ensuring the team remains agile and adaptable in the face of evolving market trends and technology advancements.

Mandatory Qualifications:

• 3+ years of experience in product management
• Strong communication and interpersonal skills, capable of effectively collaborating with both technical and non-technical teams.
• Proficient in Agile development methodologies and familiar with project management tools like JIRA and Confluence.
• Independent and autonomous work style, capable of navigating complex organizational structures and driving results.
• Strategic thinker with a problem-solving mindset, demonstrating the ability to lead through innovation and critical analysis.
• A strong passion for leveraging technology to address real-world challenges and make a meaningful societal impact.

Desired Qualifications:

• Experience in product management of technology or AI-driven products.
• Proven expertise in leading and successfully executing complex technology programs or products from concept through to launch.
• Experience in setting strategic direction and uncovering new opportunities for impact within large organizations.
• Experience in developing or contributing to data science or analytics projects, including prior hands-on experience with AI/ML model development, showcasing a comprehensive understanding of the entire product development lifecycle—from initial planning and analysis through to deployment and optimization of machine learning models.
• Any proficiency in Japanese language will be advantageous.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

This is an exciting role for individual who are passionate about meeting people from different walks of life and has keen interest in selling our technology. If you have the aspiration to learn, we would be happy to have you onboard our team!

Responsibilities:

• Develop Business opportunities , pipelines leading to sales closure and to achieve monthly sales targets set.

• Identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program.

• Meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings.

• To provide value propositions, prepare quotations thus leading to the conclusion of sales.

• Continuous engagement of existing customers.

Requirements:

• Minimum Diploma or Degree in any discipline.

• Passionate in engaging customers and provide excellent sales and service.

• Good communication and presentation skills.

• Comfortable and committed for an up to 70% outdoor role.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

Manager / Assistant Manager – Branding and Marketing Relations (PIAR) [NIE]

Responsibilities:

NIE is seeking to hire a Manager/Assistant Manager – Branding and Marketing Relations in the Public, International & Alumni Relations Department. This position oversees marketing, branding, and publicity for NIE to both internal and external stakeholders using various platforms. It ensures the alignment of NIE's image with its mission, vision, and values. The position also manages and plans corporate events and visits, ensuring positive brand experience amongst guests and visitors. This is a 1-year contract position.

The responsibilities include but not limited to the following:

1. Build and manage NIE’s brand identity and reputation

a. Enforce brand guidelines to ensure consistent use of the NIE identity across all channels and touchpoints.

b. Continuously review and refinement of NIE brand management strategies to ensure that the brand remains relevant.

c. Produce marketing and publicity assets both above and below the line.

2. Manage the NIE corporate website as business lead

a. Oversee the management of the NIE corporate website.

b. Develop strategies that would align key messages in line with the NIE roadmap to ensure currency and relevance of content.

c. Work with departments across NIE for content management and approval

3. Organise corporate events such as:

a. Visits.

b. Anniversary celebrations.

c. Centre launches.

d. Graduation events.

e. Alumni events.

Requirements:

· A university degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 5 December 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:Maintaining complete and systematic records relating to employees' pay and must be thoroughly conversant with the relevant statutes and payroll regulations.
• Involved in payroll processing and its related duties
• Analyse reasons for variation in manpower expense for monthly adhoc reporting
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.

Requirements

• Minimum 5 years’ payroll experience in a finance function or financial shared service center, preferably in a supervisory role
• Hands on SAP HRIS system preferred
• Min Degree in any courses

For interested candidate, please email your resumes to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

You will be part of a team to conceptualize and implement new initiatives to support the employment of senior workers aged 50 years old and above. You will be working with a range of stakeholders such as employers, senior worker communities and/or intermediaries.

Your responsibilities include:

- Programme conceptualization

• Identify and assess new ways to support (i) employers in addressing their manpower challenges; (ii) senior workers in securing employment opportunities; and (iii) intermediaries to improve matching of senior workers to opportunities.
• Establish and maintain strong relationships with stakeholders such as strategic partners, labour market intermediaries and government agencies
• Consult and work with stakeholders to design effective interventions to support employers and senior workers

- Programme management and implementation

• Design and develop end-to-end employer- and senior worker-centric user journey
• Account manage appointed partners, from the appointment to the management of their respective contracts and deliverables,
• Review programme parameters and operational processes to ensure programme effectiveness and operational efficiency
• Develop and implement marketing campaigns
• Manage the overall administration, including budget utilisation and requirement projections, data reporting, and audit and governance.
• Support development of digital solutions to enhance operations and user experience
• Manage the public comms of the initiative, including addressing enquiries and feedback

Requirements

You should have the following work experience and knowledge:

• Relevant experience in areas such as business development, project management and planning
• Good understanding of Singapore's labour market, including the intermediaries and their role in matching supply and demand
• Strong command of written and spoken English
• Prior experience working with PMET senior workers aged 50 years old and above, will be advantageous
• Prior experience working with C-suite level stakeholders and partners, will be advantageous
• Proficient in using MS Office software especially Word, Excel and PowerPoint
• Candidates without the required qualifications, including fresh graduates, but with relevant experience are welcome to apply

You should possess the following skill sets:

• Communication: Capable of delivering clear and effective written and oral communication to effectively engage stakeholders. To also possess strong interpersonal skill to be able to engage diverse stakeholders professionally across all levels.
• Analytical Problem-Solving: Possess strong analytical and critical thinking skills with the ability to adapt quickly to changes, problem-solve resourcefully, and make sound judgments tailored to the circumstances of each case.
• Attention to Detail: Able to ensure accuracy in data management with a strong numerical sense, and attentiveness to details.
• Personal Effectiveness: Able to work independently, and as part of a team in a fast-paced environment. To also demonstrate capability and proactiveness in resourcefulness and problem solving.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Job Responsibilities :

• Develop and implement plans for data center migration.
• Supervise the procurement process for new servers and network infrastructure.
• Coordinate and manage data migration and verification activities.
• Establish a new server room in compliance with Green Book standards.
• Execute migration of Wireless and Wired LAN, WirelessSG, and WAN systems.
• Mitigate operational disruptions during the transition period.
• Ensure adherence to security protocols and industry regulations.
• Perform additional tasks related to IT setup and support as required.

Job Requirements:

• Minimum of 5 years of experience in ICT Project Management or IT Infrastructure Projects, with a focus on data center relocations.
• In-depth knowledge of data center operations, network infrastructure, and servers.
• Preferred certifications: ITIL, CISSP, PMP, or equivalent.
• Proficiency in Green Book standards for server room setup.
• Exceptional project management capabilities.
• Proven experience in risk management and mitigation for IT projects.
• Strong communication skills for effective collaboration with diverse stakeholders.

Location : Alexandra

Salary: S$6,000.00 - S$8,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

General Job Description

Are you passionate about providing exceptional guest experiences in a unique airport setting? Plaza Premium Lounge Group, a global leader in airport hospitality, is seeking dedicated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport. As a Guest Service Officer, you will play a vital role in ensuring that travelers enjoy a comfortable and relaxing stay during their layovers.

Job Responsibilities:

• Greet, receive and bid farewell guests in the front reception counter.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Process guest check- in and outs.
• Collect payment from guests, at the front reception counter before letting them enters the Hotel/ Lounge.
• Assist guests with their Hotel/Lounge Facilities.
• Uses proper telephone etiquette.
• Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, foreign currency exchange etc.
• Maintains the cleanliness and neatness of the front desk area.
• Reports any unusual occurrences or requests to the manager or superior.
• Assists in preregistration and blocking of rooms for reservations.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
• Any ad-hoc tasks assigned by the superior and the management.

Requirements:

• Graduate in Hospitality/ Tourism Management or related fields
• Previous experience in hotel operations is a plus.
• Outgoing, good interpersonal and communication skills
• Ability to work independently and as part of a team.
• Excellent command of spoken and written English
• 5 days work week and must be able to work on shift, including weekends and public holidays

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

Responsibilities:

- Assist and manage comprehensive accounting functions, including AP (Accounts Payable), AR (Accounts Receivable), and GL (General Ledger).
- Handle financial reporting and ensure compliance.
- Conduct financial planning and analysis.
- Manage treasury functions, including cash flow and funds management.

Requirements:

- Experience required.
- Strong knowledge of accounting standards and financial reporting.
- Skilled in accounting software (e.g., Infotech, SQL) and MS Office applications (Excel, Word, PowerPoint).

Benefits:

- Comprehensive benefits (to be discussed during the interview).

Experience: 6-9 Years

Role: Project Manager

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

· Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives. Proven experience in managing high-value and complex portfolio.

· Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

· Analytical Skills: Proficiency in analyzing risk, troubleshoots issues, and make data driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

· Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

· Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

· Leadership: Effective leadership and collaboration skills to drive cross funtional team toward common goals and maintain effective communication channels.

· Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

· Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

· Technical skills: Jira, confluence, powerpoints, excel advance.

Key Responsibilities:

We are seeking a skilled and dynamic Project Manager who excels at communication and problem-solving and strategic planning to manage and deliver a portfolio of 100 Change requests annually, totaling a value of SGD 10million. As Digital Project manager role, demand a proactive individual who can drive successful delivery by managing and taking lead role including identify and mitigate risks/issues, managing budgets, improving processes, and fostering strong relationship with both the business and delivery team to implement changes requests

Project & Change Request Management

· Lead end to end management of change requests, ensure timely delivery and alignment with business objectives.

· Prioritize and balance the portfolio of 100 CRs based on business impact, resource, and budget constraints.

· Assume the Project Manager and/or Lead for specific projects assignment

· Proactively identify and resolve issues, bottlenecks and conflicts that may arise during the boat size port folio management process, employing critical thinking and sound judgment

· Coordinate activities across multiple teams. Both internal and external to ensure smooth execution of initiatives and adhere to project timeline

Stakeholder Communication & Presentation

· Develop ad present project pitches and updates effectively to senior management and stakeholders.

· Clearly communicate project objectives, progress, risk and mitigation plans, adapting messing to technical and business audiences.

Risk Identification & Issue Resolution

· Proactively assess, identify and manage risks, analyze issues and implement action plans to mitigation impacts on portfolio delivery as well as keep a track of project delivery and proactively address potential issues and arrive at a mitigation/escalation at right time

· Maintain a solution-oriented approach, demonstrating strong problem solving ability under complex matrix stakeholders and various constraints.

Process Improvement

· Continuously analyse existing process, identify area for improvement, seek opportunities to streamline process, improve efficiency and enhance ways of working across the project life cycle.

· Ascertain and implement best practices with stakeholders across the organization, and continuously to initiate the better way of working to improve project racking, reporting and quality control measures. Implement solutions to enhance efficiency and productivities within portfolio management domain

Budgetary & Resource Managment

· Annual plan of 100% budget utilization linked to prioritized business value and regulatory requirements.

· Timely and high-quality reporting/management involve timely budget billing, and fund drawdown.

· Updated centralize track of overall boatsize delivery covering in Jira/confluence flow including backlog, status, resource, financial, risk, and dependency profiles.

· Control and track project budgets and utilization, at all times and ensure it stays within the regional & quarterly allocations. Initiate and propose budget reallocation within delivery and support team to ensure fully utilization by end of the year.

· Ability to track aging, performance of CR boat size, close the project issues on time

· Work closely with Technical Delivery team to manage squad resource, balancing loads and optimizing team productivity to meet the delivery goals, accommodating ad-hoc requirements, and not miss the regulatory requirements,

· Maintain accurate and up to date key documentations, including status report. Project plan. Budget drawdown/allocations and other relevant artefacts

Team Leadership and Collaboration

· Act as a liaison between business and delivery team, promoting open communication and effective coordination

· Mentor and guide Retail business partner involving digital governance and connect to relevant product owners, business lead digital to fostering a positive and productive project environment.

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks
• Track and manage Risk Appetite statement performance, MRAs, and Audits

Key Requirements:

• Project Management Certification, Lean /Six Sigma (e.g. PMP, Prince2, Agile or equivaent) is preferred

· Experienced of having direct responsibility for project with budget size of $10 to $20 million.

· 8+ years of experience in retail banking , and exposure to banking, product, operations, and process.

· Excellent client-facing. Executive level communication skills with excellent written and verbal communication and presentation skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders

· Experience in full end-to-end project management in a lead role and/ or Background in Business analysis or experience in an agile Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.

· Proficient in excel and project management tools (e..g JIRA. Confluence, Excel advance skills). Technical domain expertise is an advantage, but at minimum is tech-savvy.

· Understanding of technology and operational processes across functions in the bank.

· Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives.

· Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline

· Exceptional organizational and coordination abilities. with a keen eye for detail and a track record of delivering projects on time and within budget

Job Description

• Schedule performances and ensure all performers attendance
• Schedule for rehearsals and ensure all performers attendance
• Ensure all the admin of the performers
• Manage weekly routine performances
• Additional practice to ensure performer's standards
• Able to settle any issues among the performers
• Attend monthly meetings pertaining to stage performance matters

Requirements

• Ability to communicate well with performers
• Minimum 3 years experience as Performer Manager or similar role
• Must have experience as Performer
• Knowledge of Mandarin Pop is a must
• Strong leadership who can deal with problematic staffs

1. Leading the IT Team, conduct regular performance of all team Manager

2. Conduct regulate training of the entire IT team of staff

3. Maintain the best relation with our clients

4. Conduct regular check of our business SOP, amend and improve it if necessary

5. Recruit the most suitable candidate from oversea, and make sure they had enough related experiences

6. promote our business to local hotels and expends our business

7. Travel to over sea to recruit suitable IT candidate and promote our business

Objective of the role:

Drive revenue growth and market expansion for our Industrial Air and Water Treatment systems in Singapore and the region. Develop and implement sales strategies to achieve ambitious sales targets, enhance customer satisfaction, and solidify the company's position as a leading provider in the industry.

Responsibilities:

• Represent the company effectively with comprehensive knowledge of our offerings in Industrial Air and Water Treatment systems.
• Conduct market research on consumer needs and identify how our solutions address them.
• Achieve company objectives by planning thoroughly, sales goals, analyzing performance data, and making forecasts.
• Generate and qualify leads, manage sales opportunities through to closure, and secure customer contracts.
• Lead and develop a high-performing sales team to achieve and exceed sales targets

Requirements:

• Proven record of success with the entire sales process, from planning to closing.
• Excellent communication, interpersonal, and organizational skills.
• Superb leadership ability.
• Potential traveling at least 10% of the time.
• Preferable relevant experiences in Semiconductor Industry.
• Preferably with Engineering background.

1. Project management, to ensure delivery of key initiatives (leveraging AI/ML models etc) on time and budget.
2. Engaging with stakeholders across Consumer Banking Operations and Technology to ensure alignment on key deliverables and timelines.
3. Providing regular updates and following up on action items.

Internal ref: 9244

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities

Job Description: We are looking for a strategic and experienced Product

Manager to join our dynamic team. As a Production Manager, you will

play a key role in driving the development and success of our production

and services. You will collaborate closely with cross-functional teams to

define production strategy, prioritize features, and deliver exceptional user

experiences.

Responsibilities:

 Lead the production development lifecycle from ideation to launch,

ensuring alignment with company goals and user needs.

 Define production vision, roadmap, and strategy based on market

trends, competitive analysis, and customer feedback.

 Collaborate with engineering, design, marketing, and operations

teams to prioritize features and enhancements.

 Conduct user research, gather feedback, and analyze metrics to

continuously improve production performance and user satisfaction.

 Define and prioritize production features and requirements, writing

clear and concise user stories and acceptance criteria.

 Work closely with development teams to ensure timely delivery of

features and releases.

 Drive product launches, including coordinating with marketing,

sales, and support teams to ensure successful execution.

 Monitor and analyze production metrics, user feedback, and industry

trends to identify opportunities for innovation and growth.

 Stay informed about technology advancements and regulatory

developments to ensure production compliance and competitiveness.

Requirements:

 Bachelor’s degree in Business Administration, Computer Science,

Engineering, or a related field (or equivalent practical experience).

 Proven experience as a Production Manager or similar role,

preferably in the fintech industry.

 Strong understanding of financial technology and its applications.

 Experience with agile development methodologies and production

management tools (e.g., JIRA, Trello).

 Excellent analytical and problem-solving skills with a data-driven

approach to decision-making.

 Exceptional communication and leadership skills, with the ability to

influence and collaborate effectively with stakeholders at all levels.

 Strong organizational skills and attention to detail, with the ability to

manage multiple priorities and projects simultaneously.